PAKISTAN Coach Service: Qaiser Khalil
PAKISTAN Coach Service: Qaiser Khalil
PAKISTAN Coach Service: Qaiser Khalil
Qaiser Khalil
Pakistan Coach Service
Stratigic Management
PROJECT
Forcast Bussiness ON
Pakistan Coasch Service
The undersigned reader acknowledges that the information provided by in this business plan is
confidential; therefore, reader agrees not to disclose it without the express written permission of .
It is acknowledged by reader that information to be furnished in this business plan is in all respects confidential in nature,
other than information which is in the public domain through other means and that any disclosure or use of same by reader,
may cause serious harm or damage to .
Signature
Date
Academic Version
Table of Contents
3.0 Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Academic Version
Pakistan Coach Service
1.1 Objectives
• Quality Service
• Reasonable fare
• Non Stop Routes
• Pessangers Convenience Through Quality Service
1.2 Mission
To become a leading transport service of Pakistan by providing the best quality service to our valued
customer and to acquire ample amount of profit to the organization with employees welfare prospective,
The Pakistan Coach service is one of the quality inter bus service starting their business between
sukkur & karachi , we have plan to extend our business among the major cities of Pakistan.
The PCS is a partnership concern business initiated by three partners with equal share, the name of
partners are following,
The company founders, Mr.Qaiser will handle day-to-day operations of the business in Karachi
While Mr. Ali Will be responsible for Sukkur operation and will work collaboratively to ensure that this
business venture is a success.
It is estimated that the start-up costs will be Rs.,476,000 (including legal costs, advertising, and related
expenses). An additional amount of Rs.3100,000 will be required as start-up assets. The start-up costs
are to be financed in equal portions by the owners' personal funds
Table: Start-up
Start-up
Requirements
Start-up Expenses
Rent Expenses $20,000
Salaries & Wages $100,000
Insurance $5,000
Repair & Maintenane $60,000
Diesel , CNG, Petrol & oil $220,000
Taxes & Duties $26,000
Marketing & Advertisement $25,000
Others $20,000
Total Start-up Expenses $476,000
Start-up Assets
Cash Required $100,000
Other Current Assets $500,000
Long-term Assets $2,500,000
Total Assets $3,100,000
3.0 Services
PCS will offer transport services from Karachi to Sukkur for customers seeking reliable transportation
services. The company will gradually seize its service offerings in the competitive market of airport
transfers and will specifically target customers who need sightseeing services, transportation of private
school students, and elderly citizens. There is less competition in these markets; and the customers are
less price sensitive, which will allow PCS to charge premium prices for its services.
There are many transport companies to serve this population. The goal of PCS must be to
segment this market and concentrate the company's marketing efforts on those markets
which are not receiving much attention from competing transport services. The most
attractive segments for which a need exists, and where there is adequate wealth to afford
transport service, are:
The are many competitors. There are 20 listed in karachi. Six of these now have
advertisements of the same size as PCS. A further 14 have ads which are larger. An
analysis of these ads indicate that most of the competition is concentrating its marketing
efforts on:
Market Analysis
2010 2011 2012 2013 2014
Potential Customers Growth CAGR
Business Men 20% 5,000 6,000 7,200 8,640 10,368 20.00%
Families 25% 5,000 6,250 7,813 9,766 12,208 25.00%
Other 25% 1,520 1,900 2,375 2,969 3,711 25.00%
Total 22.91% 11,520 14,150 17,388 21,375 26,287 22.91%
PCS will selectively focus its marketing strategy on the private Intercity bus service,
targeting businessmen Families and students. The market analysis shows that these
segments are less price sensitive. Such customers will require reliable, on time pick ups
and knowledgeable drivers. At the same time, competition in these segments is very low.
PCS can gain a competitive advantage by entering these markets and establishing the
reputation of being a reliable service provider. This will be achieved by providing premium
services to the targeted customer base and relying on customer referrals to generate new
leads.
Statistics from The Fact Book show operating results compiled from over 9,600 operators
nation-wide. These comparative statistics are available by area of the country and are
broken down by type of pessenger.
• Businessmen: 40%
• Families: 40%
• Other: 20%
The private transportation services market in Karachi Sukkur area is quite competitive.
There are numerous intercity transport services, shuttles, and taxi cabs available for a wide
range of prices.
The sales and marketing strategy is to move as quickly as possible into the three
designated market segments (Intercity, Private School Transportation, and Elderly
Transport) that represent excellent growth potential. It has been shown that these market
areas are presently not being actively pursued by the competition.
The marketing thrust will consist of direct contact to the responsible person at selected
private schools, the creation and distribution of color brochures to Inns, Bed and
Breakfasts, Assisted Living and Retirement Communities, and direct mailing to new high
worth individuals using the resources of a list company.
The following SWOT analysis captures the key strengths and weaknesses within the company, and
describes the opportunities and threats facing Interior Views.
• Strong relationships with customers that offer, flexibility, and response to special service
requirements.
• Excellent and stable staff, offering personalized customer service.
• Quality and comfortable seats,
• Experienced drivers,
• Reasonable fare.Limited quantity of vans
• Less diversified routes
• New business setup
• Limited work force
• Non Availability of technical staff
• New cities to discover
• Increase no of vans
• Competitive Advantage
• Business diversification
• Extend our business
• Competitors
• Seasonal effect
5.1.1 Strengths
• Strong relationships with customers that offer, flexibility, and response to special service
requirements.
• Excellent and stable staff, offering personalized customer service.
• Quality and comfortable seats,
• Experienced drivers,
• Reasonable fare.
5.1.2 Weaknesses
5.1.3 Opportunities
5.1.4 Threats
• Competitors
• Seasonal effect
• Law & orders Situation
• Political instability
• Availability of other means of transportation
The major competitive edge that PCS will emphasize is the high quality of its customer
service. The company will differentiate itself through the courteousness and good people
skills of the dispatchers and drivers, on time pickups and drop offs, and drivers who are
highly knowledgeable of the local area. These efforts will generate good word of mouth
among the targeted customer group. As the company grows, special efforts will be devoted
to the customer service training of the new employees. 'The customer is always right' will
be the core underlying concept of the customer philosophy of PCS.
Our Marketing strategy is to extend our business towards other sectors like private cab service within
city and intercity while school van service will be started within city by marketing our future business in
our existing van service where we will distribute brouchers and pamphlets to market our prospective
business.
All partners in PCS have excellent telephone and interpersonal skills; these are skills which
have been useful in making customers comfortable while in the Sukkur and Karachi.
Keeping customers happy, we feel, is an implicit part of building a relationship that will
encourage repeat business. Another helpful strategy to determine how effective our
marketing strategies are is finding out how the customer came to call PCS.
PCS is transport co, we operates vans which caries 16 pessenger per trip, and per van there are two
trip daily. In near future we will add more vans in our service and will operate our vans for varies cities
of Pakistan,
Sales Forecast
FY FY FY FY
FY 2011
2012 2013 2014 2015
Unit Sales
Karachi to Sukkur 18,999 19,500 22,000 24,000 26,000
Sukkur to Karachi 18,999 19,500 22,000 24,000 26,000
Total Unit Sales 37,997 39,000 44,000 48,000 52,000
Unit Prices FY FY FY FY
FY 2011
2012 2013 2014 2015
Karachi to Sukkur $1,600. $1,600. $1,600. $1,600.
$1,600.00
00 00 00 00
Sukkur to Karachi $1,600. $1,600. $1,600. $1,600.
$1,600.00
00 00 00 00
Sales
Karachi to Sukkur $31,20 $35,20 $38,40 $41,60
$30,397,826
0,000 0,000 0,000 0,000
Sukkur to Karachi $31,20 $35,20 $38,40 $41,60
$30,397,826
0,000 0,000 0,000 0,000
Total Sales $62,40 $70,40 $76,80 $83,20
$60,795,651
0,000 0,000 0,000 0,000
The management of the company is jointly undertaken by the partners . partner are well
aware of the pit-falls of growing too fast and are now taking a more cautious approach to
growth. for example more inter city service and more buses adding to service,
Intercity pessenger transport service is a profitable business, because most of the intercity travellers
likes to travel by bus instead of trains and other means. so at the start up we have added two vans in
our transport, we have made plan to more buses will be added gradually to our transportation. So its is
projected that 20% growth will be achieved annualy.
Start-up Funding
Start-up Expenses to Fund $476,000
Start-up Assets to Fund $3,100,000
Total Funding Required $3,576,000
Assets
Non-cash Assets from Start-up $3,000,000
Cash Requirements from Start-up $100,000
Additional Cash Raised $0
Cash Balance on Starting Date $100,000
Total Assets $3,100,000
Liabilities
Current Borrowing $0
Long-term Liabilities $0
Accounts Payable (Outstanding Bills) $0
Other Current Liabilities (interest-free) $0
Total Liabilities $0
Capital
Planned Investment
Owner $0
Investor $0
Additional Investment Requirement $3,576,000
Total Planned Investment $3,576,000
Break-even Analysis
Assumptions:
Average Per-Unit Revenue $1,600.00
Average Per-Unit Variable Cost $240.00
Estimated Monthly Fixed Cost $0
Expenses
Payroll $0 $0 $0 $0 $0
Marketing/Promotion $0 $0 $0 $0 $0
Depreciation $0 $0 $0 $0 $0
Rent $0 $0 $0 $0 $0
Utilities $0 $0 $0 $0 $0
Insurance $0 $0 $0 $0 $0
Payroll Taxes $0 $0 $0 $0 $0
Other $0 $0 $0 $0 $0
---------- ---------- ---------- ----------
------------
-- -- -- --
Total Operating Expenses $0 $0 $0 $0 $0
To Start up new business we have purchased intially two vans and two offices on rent so
the balance sheet shows the value of assets other investement of PCS.
Current Assets
Cash $146,672,21 $204,101,25 $266,298,29
$49,860,797 $93,957,911
2 3 5
Other Current Assets $500,000 $500,000 $500,000 $500,000 $500,000
Total Current Assets $147,172,21 $204,601,25 $266,798,29
$50,360,797 $94,457,911
2 3 5
Long-term Assets
Long-term Assets $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000
Accumulated Depreciation $0 $0 $0 $0 $0
Total Long-term Assets $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000
Total Assets $149,672,21 $207,101,25 $269,298,29
$52,860,797 $96,957,911
2 3 5
Current Liabilities
Accounts Payable $4,468,036 $2,077,151 $2,343,452 $2,556,493 $2,769,534
Current Borrowing $0 $0 $0 $0 $0
Other Current Liabilities $9,119,348 $18,479,348 $29,039,348 $40,559,348 $53,039,348
Subtotal Current Liabilities $13,587,384 $20,556,498 $31,382,800 $43,115,841 $55,808,882
Long-term Liabilities $0 $0 $0 $0 $0
Total Liabilities $13,587,384 $20,556,498 $31,382,800 $43,115,841 $55,808,882
Table: Ratios
Ratio Analysis
Profile
Sales Growth 0.00% 2.64% 12.82% 9.09% 8.33% 9.08%
Percent of Sales
Sales 100.00% 100.00% 100.00% 100.00% 100.00% 100.00%
Gross Margin 85.00% 85.00% 85.00% 85.00% 85.00% 48.39%
Selling, General & Administrative
25.50% 25.50% 25.50% 25.50% 25.50% 22.56%
Expenses
Advertising Expenses 0.00% 0.00% 0.00% 0.00% 0.00% 0.43%
Profit Before Interest and Taxes 85.00% 85.00% 85.00% 85.00% 85.00% 1.95%
Main Ratios
Current 3.71 4.60 4.69 4.75 4.78 1.39
Quick 3.71 4.60 4.69 4.75 4.78 0.94
Total Debt to Total Assets 25.70% 21.20% 20.97% 20.82% 20.72% 59.99%
Pre-tax Return on Net Worth 131.58% 69.42% 50.59% 39.81% 33.13% 2.67%
Pre-tax Return on Assets 97.76% 54.70% 39.98% 31.52% 26.26% 6.67%
Activity Ratios
Accounts Payable Turnover 5.51 12.17 12.17 12.17 12.17 n.a
Payment Days 27 47 28 29 29 n.a
Total Asset Turnover 1.15 0.64 0.47 0.37 0.31 n.a
Debt Ratios
Debt to Net Worth 0.35 0.27 0.27 0.26 0.26 n.a
Current Liab. to Liab. 1.00 1.00 1.00 1.00 1.00 n.a
Liquidity Ratios
Net Working Capital $115,789,41 $161,485,41 $210,989,41
$36,773,413 $73,901,413 n.a
3 3 3
Interest Coverage 0.00 0.00 0.00 0.00 0.00 n.a
Additional Ratios
Assets to Sales 0.87 1.55 2.13 2.70 3.24 n.a
Current Debt/Total Assets 26% 21% 21% 21% 21% n.a
Acid Test 3.71 4.60 4.69 4.75 4.78 n.a
Sales/Net Worth 1.55 0.82 0.60 0.47 0.39 n.a
Dividend Payout 0.00 0.00 0.00 0.00 0.00 n.a
Sales Forecast
Oct-10 Nov-10 Dec-10 Jan-11 Jun-11 Sep-11
Unit Sales
Karachi to Sukkur 0% 480 576 691 829 2,064 3,566
Sukkur to Karachi 0% 480 576 691 829 2,064 3,566
Total Unit Sales 960 1,152 1,382 1,659 4,128 7,133
Sales
Karachi to Sukkur $768,000 $921,600 $1,105,920 $1,327,104 $3,302,259 $5,706,304
Sukkur to Karachi $768,000 $921,600 $1,105,920 $1,327,104 $3,302,259 $5,706,304
Total Sales $1,536,000 $1,843,200 $2,211,840 $2,654,208 $6,604,519 $11,412,609
Personnel Plan
Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11
Karachi Staff 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Sukkur Staff 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other Staff 0% $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total People 0 0 0 0 0 0 0 0 0 0 0 0
Total Payroll $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Expenses
Payroll $0 $0 $0 $0 $0 $0
Marketing/Promotion $0 $0 $0 $0 $0 $0
Depreciation $0 $0 $0 $0 $0 $0
Rent $0 $0 $0 $0 $0 $0
Utilities $0 $0 $0 $0 $0 $0
Insurance $0 $0 $0 $0 $0 $0
Payroll Taxes 15% $0 $0 $0 $0 $0 $0
Other $0 $0 $0 $0 $0 $0
------------ ------------ ------------ ------------ ------------ ------------
Total Operating Expenses $0 $0 $0 $0 $0 $0
Profit Before Interest and Taxes $1,305,600 $1,566,720 $1,880,064 $2,256,077 $5,613,841 $9,700,717
EBITDA $1,305,600 $1,566,720 $1,880,064 $2,256,077 $5,613,841 $9,700,717
Interest Expense $0 $0 $0 $0 $0 $0
Taxes Incurred $391,680 $470,016 $564,019 $676,823 $1,684,152 $2,910,215
Expenditures Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11
Net Cash Flow $1,745,664 $1,493,453 $1,792,143 $2,150,572 $2,580,686 $3,096,824 $3,716,188 $4,459,426 $5,351,311 $6,421,574 $7,705,888 $9,247,066
Cash Balance $1,845,664 $3,339,117 $5,131,260 $7,281,832 $9,862,519 $12,959,342 $16,675,531 $21,134,957 $26,486,268 $32,907,842 $40,613,730 $49,860,797
Current Assets
Cash $100,000 $1,845,664 $3,339,117 $5,131,260 $7,281,832 $9,862,519 $12,959,342 $16,675,531 $21,134,957 $26,486,268 $32,907,842 $40,613,730 $49,860,797
Other Current Assets $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000 $500,000
Total Current Assets $600,000 $2,345,664 $3,839,117 $5,631,260 $7,781,832 $10,362,519 $13,459,342 $17,175,531 $21,634,957 $26,986,268 $33,407,842 $41,113,730 $50,360,797
Long-term Assets
Long-term Assets $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000
Accumulated Depreciation $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Long-term Assets $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000 $2,500,000
Total Assets $3,100,000 $4,845,664 $6,339,117 $8,131,260 $10,281,832 $12,862,519 $15,959,342 $19,675,531 $24,134,957 $29,486,268 $35,907,842 $43,613,730 $52,860,797
Liabilities and Capital Oct-10 Nov-10 Dec-10 Jan-11 Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11
Current Liabilities
Accounts Payable $0 $601,344 $721,613 $865,935 $1,039,122 $1,246,947 $1,496,336 $1,795,604 $2,154,724 $2,585,669 $3,102,803 $3,723,364 $4,468,036
Current Borrowing $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Other Current Liabilities $0 $230,400 $506,880 $838,656 $1,236,787 $1,714,545 $2,287,854 $2,975,824 $3,801,389 $4,792,067 $5,980,880 $7,407,456 $9,119,348
Subtotal Current Liabilities $0 $831,744 $1,228,493 $1,704,591 $2,275,910 $2,961,492 $3,784,190 $4,771,428 $5,956,113 $7,377,736 $9,083,683 $11,130,820 $13,587,384
Long-term Liabilities $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0 $0
Total Liabilities $0 $831,744 $1,228,493 $1,704,591 $2,275,910 $2,961,492 $3,784,190 $4,771,428 $5,956,113 $7,377,736 $9,083,683 $11,130,820 $13,587,384
Paid-in Capital $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000 $3,576,000
Retained Earnings ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000) ($476,000)
Earnings $0 $913,920 $2,010,624 $3,326,669 $4,905,923 $6,801,027 $9,075,152 $11,804,103 $15,078,844 $19,008,532 $23,724,159 $29,382,911 $36,173,413
Total Capital $3,100,000 $4,013,920 $5,110,624 $6,426,669 $8,005,923 $9,901,027 $12,175,152 $14,904,103 $18,178,844 $22,108,532 $26,824,159 $32,482,911 $39,273,413
Total Liabilities and Capital $3,100,000 $4,845,664 $6,339,117 $8,131,260 $10,281,832 $12,862,519 $15,959,342 $19,675,531 $24,134,957 $29,486,268 $35,907,842 $43,613,730 $52,860,797
Net Worth $3,100,000 $4,013,920 $5,110,624 $6,426,669 $8,005,923 $9,901,027 $12,175,152 $14,904,103 $18,178,844 $22,108,532 $26,824,159 $32,482,911 $39,273,413