NIPUN BANSAL

Ph. +91-9810563660, E-mail: [email protected], New Delhi – 110024

Tech. Program Manager

16 Yrs Work Exp. / AGILE Program & Project Management/ Technical Program Management / Professional Scrum Master

Career Summary
Ambitious, Self-motivated & Goal Oriented Professional possessing almost 16 years of incisive experience and competencies across
multiple industries and domains including Travel, B2B SaaS, Digital Transformation, Mobile Financial Services, Telecom/IT and
Software Services; in the realm of Technical Program Management, Project Management, Team Handling, QA of Mobile/ Web/
Windows Applications, Automation & experience in Requirement Analysis, Test Planning, Test Cases, Scoping & Tracking, People
Management, Gantt Chart preparation, Resource planning, Recruitment, Team Mentoring.

Tech. Program & Project Management Competencies

 Professional SCRUM Master  Tech Solution discussions & Solution Consulting
 Expertise in AGILE & Waterfall methodologies  Key account acquisition & management
 Project & Product Management  Client Relationship
 MS Project Planner | JIRA | Bugzilla | KIBANA  Strategic Planning
 Release Management  Team Tracking & Management
 Business Analysis & Development  Business Users Training

Tech Competencies
 Mobile & Web Testing – Android & iOS, Windows  Basics of APPIUM, Selenium, QTP, TC, LR
 Basics of Microsoft Technologies (C#, VB.NET), JAVA  Release Management
 SQL Server 2000/05, Mongo, MySQL  Microsoft Dynamics NAV (Navision)
 SOAP UI, Rest Client  HTML, Java Script, DHTML

Certifications & Educational Qualifications

 Certified Prince 2 Agile Practitioner
 Professional Scrum Master (2019) & Certified Scrum Master in 2017
 Bachelor in Technology (Computer Science): B.B.D.N.I.T.M. Lucknow in 2005
 Senior Secondary: CBSE in 2001 & Secondary: CBSE in 1999

Professional Work Experience

Head Tech. Program Manager IXIGO(Le-Travenues Pvt. Ltd) Mar 2021 – Till date

Project Title: IXIGO Flights (APP/Web/mWeb)

Technologies: Android & iOS, JAVA, MONGO, Aerospike, Redis, SQL Lite
Description: IXIGO Brand app mainly focuses on Flights booking funnel, post sell activities like Check-IN, Cancellation, Re-
schedule, Customer service etc. It also has mWeb powered Trains & Bus section as well

Responsibilities:
 Single point of contact for any project execution for the Business/ Product/ CX & Management
 Involved in all the grooming ceremonies for the prioritization
 Coordinating with third party companies for integration for bookings (ex. TJ, TBO)
 Preparing all the documents like quarterly roadmap, Gantt views
 All the Sprint & Release planning activities & Scrum Ceremonies handling
 Manage Program by effective Planning and Scheduling tasks & Releases
 Work closely with Product Owner to turn high-level project objectives into a comprehensive set of stories by leading
intensive, multi-discipline, collaboration sessions
 Monitoring and Controlling of all assigned programs & driving team towards prediction of timelines and then meeting
the published timelines
 Ensuring Smooth deliveries by closing all the dependencies
 Coaching the new team members on Agile values & principles
 JIRA & Confluence management - User Access & Project administration
 Sending Sprint & Release wise status updates to the stakeholders
 Monitoring production issues & handling escalations from CX teams
 Sr. Program Manager Wingify Software Aug 2019 — Mar 2021

Project Title: VWO (Experience Optimization Platform)

Technologies: PHP, Python, JAVA, NodeJS, MySQL, KAFKA, LUA
Description: The VWO Experience Optimization Platform improves key business metrics by empowering you
to easily discover insights, test ideas and improve engagement across entire customer journey.
Responsibilities:
 All the Sprint & Release planning activities & Scrum Ceremonies handling
 Manage Program by effective Planning and Scheduling tasks & Releases
 Work closely with Product Owner to turn high-level project objectives into a comprehensive set of stories by leading
intensive, multi-discipline, collaboration sessions
 Monitoring and Controlling of all assigned programs & driving team towards prediction of timelines and then meeting
the published timelines
 Ensuring Smooth deliveries by closing all the dependencies
 Coaching the new team members on Agile values & principles
 JIRA & Confluence management - User Access & Project administration

Sr. Tech. Program Manager Bharti Airtel Nov 14 — Aug 19 (4.8 Yrs)

Project Title: MyAirtel (Monthly Active User base of over 25 million, 4+ Rating), Airtel Money
Technologies: Android & iOS, JAVA, MONGO, Aerospike, Redis, SQL Lite.
Description: MyAirtel APP manage (Pay Bill, Recharge) your Airtel products in a single APP. Airtel
Payment Bank & Wynk is also integrated in MyAirtel APP
Responsibilities:
 All the Sprint & Release planning activities & Scrum Ceremonies handling
 Ensuring Smooth deliveries by closing all the dependencies
 Coaching the new team members on Agile values & principles
 First point of contact for everyone involved in the Program and Airtel Management
 Monitoring and Controlling of all assigned programs & driving team towards prediction of timelines
 Ensuring Smooth deliveries by closing all the dependencies with third parties/ cross functional teams
 Direct interaction with Product & Business Owners for requirements, prioritizing & planning
 Work with developers, testers, and operations teams to deliver the product that is stable in production and
satisfies scalability, reliability, and performance goals
 Conduct retrospective meetings and ensure that the findings are published and worked upon.
 Testing team handling (10 resources)
 Estimation, Resource utilization, Resource Allocation, TDD, Schedule Variance, Root Cause Analysis of the issues
found in testing of the feature and sharing the same with the respective teams.
 Interacting with Automation team to get the Smoke suite automated & required changes.
 Hands on Mobile Testing with detailed Payment testing

LEAD Engineer SP – Assurance www.sp-assurance.com) April 2014 — Nov 2014

LEAD Engineer MakeMyTrip India www.makemytrip.com April 2009 — Apr 2014
Software Engg. Interactive Education Ltd Dec 2008 — April 2009
Software Engg. Keane India Ltd, www.keane.com Dec 2005 — Aug 2008

Awards & Recognitions

 Certificate of Appreciation in AIRTEL in FEB’ 18
 Rising Star- MakeMyTrip in NOV’ 13 & Jun’ 12
 Stellar award-Tech in MakeMyTrip in Aug’10
 Best performer in TOYOTA project in Jan’08

Personal Profile
Date of Birth: 15th July 1983
Marital status: Married
Father’s Name: (Late) Mr. Subodh Bansal
Permanent Address: 34, Shri Ram Vihar Colony, Civil Lines, MORADABAD (U.P)-244001

REFERENCES: Available on request NIPUN BANSAL