DIPLOMA IN

TERMINAL
MANAGEMENT
The course for all involved in
the management of marine
Assessed and terminals, cargo operations
Awarded by and maritime logistics
DIPLOMA IN TERMINAL MANAGEMENT
ABOUT THIS COURSE

The Diploma in Terminal Management offers a most comprehensive Course highlights:

and detailed educational programme that focuses on terminal
• Delivered by experts in
operations and productivity, leadership, safety, security, environmental
the field – Course Director:
management and marketing. It looks at the particular operating
Budha Majumdar
environment of different types of terminals handling seaborne trade.
• Duration: 12 Months
Terminal Management is an essential activity in a port which
• Delivery: Tutored part-
manages the change in transport mode of seaborne cargo
time distance learning
between ship and shore, including the proper receipt and
• Award: Diploma
delivery of the cargo to and from inland destinations.
With the increasing role of private sector companies delivering
the cargo handling and storage services to shipowners and cargo Ideal for:
owners, and smoothing the linkage to inland connections, this • Terminal and port management
course addresses the focused functions of the terminal operator. personnel and their teams seeking
The course partners our renowned diplomas in Port Management to develop their knowledge
and Logistics Management (delivered with the National Maritime
• Operations personnel including
Training Centre at North Kent College) and our Diploma for Harbour
managers, supervisors and
Masters as well as our focused courses on Container Terminal,
superintendents looking for
Operation & Management and KPIs for Ports & Terminals.
career enhancement and
With the various cargo handling facilities within a port estate now usually to increase management
being operated by individual-operators, today’s terminal managers knowledge and skills
operate in a complex environment, balancing a variety of processes and • Technical employees such
demands to ensure terminals operate safely, efficiently and profitably. as engineers needing a
The Diploma in Terminal Management includes both a theoretical and wider understanding of
a practical managerial approach to a terminal’s position in the global terminal operations
logistics chain. This course examines the complex mix of knowledge • Port authority professionals and
and skills required to effectively manage a cargo terminal and crosses logistics managers wishing to
the subject boundaries that constrain many other courses: gain business understanding
• Unique programme that addresses the demanding • Sales, marketing and business
role of terminal management development managers wanting
to expand their knowledge
• Multidisciplinary - covering operations, leadership, safety and productivity
of terminal management
• Blend of theoretical and practical application • Seafarers and new entrants
• Global course covering terminal management for all terminal types preparing for a career in port
or terminal management
You can also continue your Diploma in Terminal Management
to an MBA with advanced level standing with Middlesex
University - allowing you to take your business and leadership
learning further and achieve your ultimate career goals.

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DIPLOMA IN TERMINAL MANAGEMENT
OUTCOMES

At the end of the course participants will be able to:

1. 
Understand the maritime supply chain JOIN THE
2. 
Service delivery within the port environment
3. 
Understand terminal types,
configuration and operations
4. 
Manage the terminal business
5. 
Manage HSSE in the terminal operating environment COMMUNITY!
6. 
Manage terminal operations
Get up to date with industry content,
7. 
Lead people effectively news and insights and learn more
about our Distance Learning
8. 
Appreciate terminal economics
Courses, Events and Seminars!
9. Investigate commercial management
10. Manage projects Search for "Lloyd's Maritime Academy"
in the following Social Media Channels:

@LMA_DL

• MBA (Terminal Management) Diploma Continuation route by part-time

distance learning
• The Diploma in Terminal Management has been academically
assessed to provide 60 credits of prior learning accreditation towards
a unique MBA delivered in partnership between Lloyd’s Maritime
Academy and Middlesex University.

Visit: www.lloydsmaritimeacademy.com/tuapply for information.

WHY NOT STUDY WITH A COLLEAGUE?

GROUP BOOKINGS MAY QUALIFY FOR A DISCOUNTED ENROLMENT FEE.
CLICK HERE TO FIND OUT MORE.

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DIPLOMA IN TERMINAL MANAGEMENT
COURSE LEADERS

Budha Majumdar,
Ports and Terminals Consultant
Budha is a highly experienced ports, shipping and logistics professional who has worked in port and terminal
management since 1976. Most recently, he has been involved in the training and education of future port
professionals as a Ports and Terminal Consultant and Director of Port Centric Logistics Partners Ltd. During his
career he has worked in cargo operations, marine and corporate planning departments as well as central executive
– building experience and knowledge of the global ports industry and the needs of the customers they serve.
Budha was General Manager and CEO of a new container terminal concession in Tartous, Syria. There he set
up a local company, obtained all necessary government approvals and successfully established Syria’s first
specialised private sector container terminal ort of Liverpool with that of the Manchester Ship Canal.
Budha has also worked for Associated British Ports (ABP), including being the Port
Director of their South Wales Ports, Regional Manager of the North-West Ports, Port
Director of Short Sea Ports and a member of the ABP Board of Directors.
His considerable experience includes a number of major developments such as setting up the P&O ferry
terminal in Troon and the building of a silo complex in King’s Lynn which is the most modern and versatile
grain facility of its kind in the UK. He also ran the UK’s largest grain terminal, briefly managed a shipping
line, as well as establishing the largest and most successful Freeport in the UK as part of a team.
Budha is a Master Mariner and has worked on overseas consultancy projects, including advising on
port planning and marketing for the Port of Mundra in Gujarat India and on the development of new
terminals in North America and in the Middle East. He also provides port selection and commercial
advice to offshore wind farm developers seeking construction and O&M ports for their projects.

How You Will Learn:

Every course is broken down into manageable modules, designed to accelerate
your learning process through diverse learning activities:
• Work through your instructional material online
• Interact with your peers and learning facilitators through the online forum to discuss subject related
issues and to network with your fellow learners
• Investigate relevant, real-world case studies
• Apply what you learn each week to ongoing project submissions

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KEY INFORMATION

When does it start and how long is the course?

The course is 12 months long and the modules are
released online, one every month. Please go online
to see the next available start date.

What are the entry requirements?

Participants should be able to prove a minimum
achievement of A-Level or equivalent (High School)
or those who demonstrate a number of years of
relevant industry experience are welcome to apply.
You must have an adequate command of English
in order to meet the demands of the course.

How is the course assessed?

The course is assessed through a mixture of
written course work and online tests. Written
assignments are submitted online and written
feedback is provided by the marker.

How much does it cost?

Please go online to
www.lloydsmaritimeacademy.com/tm and
see the Fees page for full details. An interest-
free instalment plan is available.
Please contact us for more details.

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

INTRODUCTION TO THE ROLE OF PORTS

INTERNATIONAL TRADE AND TERMINALS
AND LOGISTICS Module 2
Module 1
A thorough introduction to the course, the Developing knowledge gained in Module One,
role of terminals within ports and the supply this module further examines the role of the
chain, including the commodities and volumes port and terminal, the relationship between the
transported, trade routes and consumption, port authority and a terminal operator, related
along with issues of globalisation and the legal obligations, ownership and operating
stakeholders in a terminal operation. structures and the pricing of port services.

Indicative Structure: Indicative Structure:

• Introduction to the international • Introduction to port and terminal management
supply chain and logistics • Duties and responsibilities
• History of trade development - Port authority
and modern trade flows - Terminal operator
• Commodities transported • Legal obligations and power
• Globalisation, maritime transport of ports and terminals
supply and demand • Role of the port authority
• Onward freight transport • Port ownership
• Historic development of ports and terminals • Deregulation of port and terminal
• Role of ports and terminals in ownership and activities
global logistics chains • Port/terminal responsibility
• Competition
• Improving port and terminal performance
• Estate management
• Value-added services in ports

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

TERMINAL OPERATIONS HEALTH, SAFETY, SECURITY

Module 3 AND ENVIRONMENTAL
MANAGEMENT
Module 4
Key issues in the operations of the various The Health & Safety (H&S) of personnel, the
terminal types are explored, along with an security of the terminal and the protection of
investigation of the various terminal operators the environment are all key responsibilities
and the benchmarking of terminals. of a terminal manager. The module provides
an understanding of these issues and
Indicative Structure: considers the related management systems.
• Ship and cargo characteristics
Indicative Structure:
• Types of terminals
- Liquid bulk • Promoting a safe work place
- Dry bulk • Occupational H&S Management
- General cargo • Measuring and managing H&S
- Container
• Security of vessels
- Ro-Ro
- Cruise and passenger • Security of cargo and passengers
- New developments - ISPS Code
- Homeland security
• Terminal infrastructure,
configuration and equipment • Role of security bodies

• Terminal operating systems • Contingency planning

• Major terminal operators • Environmental concerns

- Impacts
• Process of cargo movement
- Regulations
• Safe working in terminals - Protection in ports
• Measuring and benchmarking • Climate change
terminal performance
• Dangerous cargo handling
• Managing maintenance
• Contingency plan

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

TERMINAL LABOUR MANAGEMENT OF

AND HUMAN RESOURCE TERMINALS
MANAGEMENT Module 6
Module 5
The workforce is at the heart of a successful The themes of business strategy,
terminal. Here the careful management marketing, business development and
of people, training needs, skills mix sales, pricing and customer service,
and performance are addressed. which are all key elements for successful
terminal management are considered.
Indicative Structure:
• History of port and terminal labour Indicative Structure:
• Labour reform and social issues • Business strategy
• Employment framework and • Principles of marketing
employee relations • Promotional activity
• Management of staff • Business development
• Performance management and appraisals • Customer service
• Training and development • Pricing and tariff structures
• Managing conflict • Quality management
• Customer focus

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

ECONOMICS OF MANAGING & MOTIVATING

TERMINAL OPERATIONS PEOPLE
Module 7 Module 8

A successful terminal needs to be operating Many people work in terminals and the terminal
efficiently and also profitably. Any manager is only a success if they work together. This
needs to have an understanding of the module considers issues of self-development,
economics related to the management leadership and management, forming and
and operations of the terminal, including working in an effective team, motivating
budgeting and the financial implications people and developing high performance.
of operational decisions. This module
provides an understanding of the key Indicative Structure:
financial appreciation required. • Leadership styles
• Leadership vs management
Indicative Structure:
• Personal effectiveness working in a team
• Economics of port and terminal operations
• Identifying other’s strengths
• Financial concepts
• Behaviour and decision making
• Financial statements
• Motivating and leading
• Budgeting, revenue and cost analysis
• Developing high performance teams
• Capital investment performance
measurement • Managing cultural divers

• Financial analysis and measurement

• Depreciation
• Cost reduction programmes
• Funding development
• Risk management

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

MANAGING & MOTIVATING NEGOTIATING, DRAFTING AND

PEOPLE MANAGING CONTRACTS
Module 9 Module 10

This module considers the legal framework Addresses the process of engaging in a
in which terminals operate, looking at the contract with shipping lines and/or cargo
range of complex legislation which surrounds owners, which is key to the successful and
the operation of a terminal. The legal status profitable operation of the terminal.
of a terminal and related responsibilities
are investigated, along with the regulation Indicative Structure:
of the vessel calling at the terminals, before • Role of contracts
concluding with an appreciation of the maritime • Contract law
conventions that apply to ports and terminals. • When to use a tailor-made contract
Indicative Structure: • International contracts
• Background law • Risk management
- International and national law • Negotiation techniques
- Regulations • Acceptance of contract
- Flag state and port state
• Terms and performance definition
• Introduction to conventions and
• Payment
international organisations
• Contract management
• Terminal ownership structures
• Arbitration
• Financing port projects
• International maritime conventions
• International Labour Organisation (ILO)
conventions and terminal operations
• Other conventions/laws
• Risks and insurance
• Statutory stakeholders

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DIPLOMA IN TERMINAL MANAGEMENT
SYLLABUS

MANAGING
PROJECTS
Module 11

Terminals never stand still and are constantly “Very informative and goes straight to the point.
adjusting their design, developing quay
or yard areas, acquiring new equipment
Easy to grasp, covering all the daily bottleneck or
or implementing new systems, or issues that could be encountered on a container
refurbishing existing areas. Any major terminal. The course has also helped shape my
activity requires careful management and
this module investigates the practices mind and personality for higher responsibility
and principles of managing a project. in day to day life.”
Indicative Structure:
• Terminal planning
• Project business case
• Project lifecycle
• Project planning and scheduling
• Managing a project budget
• Monitoring and control
• Managing change orders
• Managing risk
• Effective communication
• Managing a team
• Project leadership

IN-COMPANY TRAINING
Distance learning, face-to-face workshops, webinars and blended delivery

Cut costs while improving performance ensuring a good return on your

training investment is critical for all our clients and, whether delivered by
distance
learning or instructor led workshops, Lloyd’s Maritime Academy delivers
the best training, at a competitive price and from a reliable partner.
Lloyd’s Maritime Academy delivers all three and you can save up to 40%
on your local, regional and global training investment.
Many organisations have realised that Lloyd’s Maritime Academy’s
programmes offer so much more than conventional training courses
– whether it’s for graduate intakes, needs-led coaching, supervisor and
management training or boot camps.

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Clients include

Email us: [email protected] | Call us: +44 (0) 7818 573 276
 Learn with your colleagues or team members to build on your knowledge together
Investing in training for your employees is a proven way to increase retention
Save money when booking a group of 3 people or more to any of our Certificate or Diploma courses

Get in touch today to find out more about

our bespoke group discounts!

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DIPLOMA IN TERMINAL MANAGEMENT
WHO WE ARE

ABOUT LLOYD’S MARITIME ACADEMY WHY TAKE A LLOYD’S MARITIME ACADEMY COURSE?
Lloyd’s Maritime Academy was born from Lloyd’s List. • Accessible – 24/7 availability from wherever
Lloyd’s Maritime Academy is the trusted brand for you have an internet connection
professional development, working with leading • Flexible – take control of where, when,
academic and industry bodies to provide accredited how and the rate at which you study
education and training where it is much needed.
• Professional – industry leading
We are stepping up investment in new learning
course directors and tutors
management platforms, improved content
and learner resources to enhance your • Quality – study the same course used by
experience and ensure maximum reward for corporations for internal training
the investment you make in your future.
• Network – with tutors and like-minded professionals
We continue to research new topics to provide you from around the world. Use our online tutorial
with the qualifications needed for a successful forum to ask questions and share knowledge
career; supporting a safer, cleaner and more
efficient shipping industry for decades to come. • Save money – no additional travel
or accommodation costs
We look forward to welcoming you
onto one of our programmes.

ASSESSED AND AWARDED BY NORTH KENT COLLEGE

North Kent College is a major UK college based on the River Thames providing further
and higher education in the south east of England. The College caters for more than 4,500
students across two main campuses, with a wide variety of academic and vocational
courses, as well as professional education and training via short courses, part-time
study or distance learning. Full-time and part-time higher education programmes and
foundation degrees are delivered via a partnership with the University of Greenwich.
The National Maritime Training Centre at North Kent College is widely
recognised within the maritime industry for providing sector-specific
training within high quality industry-standard facilities.
The College is committed to helping students to achieve their ambition – whether they wish to
gain their first job, achieve high-level professional qualifications, change career or prepare for
their next promotion. The College takes pride in working in partnership with industry to provide
the correct mix of knowledge and practical skills that are required to sustain the workforce.
North Kent College is a partner of Lloyd’s Maritime Academy in
delivering this course and manages assessment, quality assurance
and the award of the professional development Diploma.
www.northkent.ac.uk/nmtc

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 Assessed and
Awarded by

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HERE TO
REGISTER
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If you have any questions about the course or applying, please contact us on:
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