SCS Operation & Troubleshooting for S8

KNS Inc.
 SCS version according to Model and PCU version

 Operation of SCS V1.7.1 or V1.7.2

 Trouble shooting

 Error message

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SCS Version PCU Version & Antenna
1.5 S3, Z4, S4, S6, S8 of PCU ver 1.90
1.6 S3, S4, S6N, S8 of PCU ver 1.93
1.6.1 S3, S4, S6, S6N, S8 for PCU ver 1.94

V-SAT(Select the V-SAT icon) S8P, S10, S12 of PCU ver 1.924(Select the V-
1.7
SAT icon) A6, A9 of PCU ver 2.00(Select the TV-RO or A-Series icon)

V-SAT, S10, S12 of PCU ver 1.925(Select the V-SAT icon) A6, A9, S4, S6, S
1.7.1
6N, S8 of PCU ver 2.11(Select the TV-RO or A-Series icon)

V-SAT, S10, S12 of PCU ver 2.000(Select the V-SAT icon) A6, A9, S4, S6, S
1.7.2
6N, S8 of PCU ver 2.11(Select the TV-RO or A-Series icon)

V-SAT, S10, S12 of PCU ver 2.000(Select the V-SAT icon) A6, A9, S4, S6, S
1.7.3
6N, S8 of PCU ver 2.30(Select the TV-RO or A-Series icon)

V-SAT, S10, S12 of PCU ver 2.000(Select the V-SAT icon) A6, A9, S4, S6, S
1.7.4
6N, S8 of PCU ver 2.50(Select the TV-RO or A-Series icon)

1.8.1 K Series of PCU of PCU ver 1.000

1.8.2 K Series of PCU of PCU ver 1.200
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 Installer or user can control using the
SCS(Supertrack Control Software)
 Connect serial port of PC with M&C port of
ACU using RS-232 cable(Cross cable)
 Can set the initial setting(tilt offset, skew
zero setting, PCU compass mode selection,
heading offset)
 Can set the satellite parameters
 Can see the current status of antenna

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 Connecting
◦ Connect PC with ACU using serial cable(RS-232)
◦ Run the SCS V1.7.1
◦ Select the ‘TVRO or A6,9 Selected after PCU V2.11’

1. Select

2. Click

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 Connecting
◦ Select the COM port
◦ Select the ‘19200’ in baud rate(Fixed)
◦ Click the ‘DISCONNECT’ to connect with PC
Connection Staus

Antenna Current State

1. Select the COM port 2. Select the Baudrate

3. Click the ‘DISCONNECT’

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 Select the Area and Aatellite
◦ Select the area and satellite
◦ Click the ‘Send’ to upload to PCU

1. Select the Area

2. Select the ‘S:59 23.5E

Astra2ConHigh/User1’

3. Click to upload

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 Satellite List Update
◦ SCS program folder(\Program Files\SuperTrackV3)
has the text file : File name is ‘SatIDMatch’

◦ Modify and save this text file to change the satellite

name or longitude

◦ Click the ‘List Update’ and select the changed text

file to update the satellite list

◦ Only changed the display name and longitude on

SCS V1.7.1

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 Satellite List Update

Click

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 Edit satellite parameters(Click the ‘Sat Setting’
or press ‘F4’ after the select the desired
satellite)
◦ Click the ‘Sat Info Request’ to update from PCU. Then target
satellite’s parameters are uploading to parameters panel from PCU

◦ If you want to change the LNB local frequency, input the new local
frequency and click the ‘OK’ button to upload to PCU

◦ Change the satellite parameters and click each ‘OK’ button to

upload to PCU. (If don’t click after change the parameters,
changed parameters are not uploading to PCU)

◦ Press ‘Save’ to save changed parameters to PCU

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 Edit Satellite Parameters

3. Satellite 4. ‘OK’
Parameters Buttons

2.LNB Local
Frequency 5. Click to
Save

1.Click

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◦ Searching Reference
 DVB carrier lock : Search the target DVB carrier (Best)
 DVB C/N Threshold : Search the higher C/N level than
ACU
 DVB AGC Threshold : Search the higher AGC level than
ACU

◦ Tracking reference
 DVB AGC Level : Track the highest AGC level (Best)
 DVB C/N Ratio : Track the highest C/N level
 RSSD(Receive Signal Detector) : Track the highest RSSD
value(Now is no function)

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◦ THRD Level : The threshold level when searching reference
is AGC THD or C/N THD
 Antenna tracks for a higher signal than the threshold level

◦ Polarity : The voltage and tone of LNB(S8’s default is ‘HH’

 Linear LNB(Horizontal/Vertical, High/Low)
 HH(18V, 22KHz)
 HL(18V, 0KHz)
 VH(13V, 22KHz)
 VL(13V, 0KHz)

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◦ SCH STD : Searching standard
 Auto : PCU automatically search the all carrier type

 DVB S1: search the DVB S1 carrier

 DVB S2: Search the DVB S2 carrier

 DSS(Digital Satellite System) : US standard

 Select the correct searching standard to reduce the

searching time

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 Skew Control
◦ Skew manual : Skew moves to desired skew angle
 Input the desired skew angle in ‘Desired Manual Angle’
 Click the ‘Skew Manual’, then skew move to desired
angle

Input The Desired

Skew Angle

Skew Mode Setting

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 Skew Control
◦ Set to peak : Set to offset value, when there is skew
offset(Difference between auto skew value and
skew value in the highest quality )
 Change the skew angle on skew manual mode after select
the desired satellite that has skew offset
 Look at the Quality, then search higher quality by change
of skew
 Click the ‘Set To Peak’, after search higher quality
 Click the “Peak Save’ to save changed peak
 Then, skew is moving to changed skew angle when select
this satellite

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 Skew Control
◦ Skew auto : Skew moves to calculated skew value by
PCU
◦ Peak reset : Reset skew offset

Current Skew Angle

Current Signal Level(Quality)

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 Antenna State(Click ‘Antenna State’ or press
‘F6’)
◦ Can show the current antenna status

Antenna State

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 Antenna State
◦ C/N graph

Graph of C/N
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 Antenna State
◦ Calculation skew angle and azimuth & elevation
angle of antenna to point toward satellite
 Input the longitude of satellite, current latitude, longitude
 Click the ‘CALCULATE’ to calculate
 You can see the calculated value in below ‘CALCULATE’

1. Input Data

2.Click to calculate

3. Calculated Value
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 Installer(Click ‘Installer’ or press ‘F7’)
◦ Installer menu configuration needed if changed any
board, hardware
◦ Must click ‘SAVE’ to save to PCU, after change
installer menu

Click to save

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◦ Tilt sensor offset
 Tilt sensor offset configuration needed if PCU or
sensor board is replaced
 Use bubble inclinometer for configuration

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◦ Adjustment steps of tilt offset
 Click the ‘Tilt Initial OFF’ to adjust the tilt offset

Click

Sensor cage is initializing

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◦ Adjustment steps of tilt offset
 Click the ‘Cur Value’ to upload the current tilt offset
Click to call the current value

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◦ Adjustment steps of tilt offset
 Change the level and cross tilt offset to place the
bubble of bubble inclinometer is in center
 Click the ‘Tilt Offset’ to upload to PCU
2. Click to upload

1. Change the value

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◦ Adjustment steps of tilt offset
 If the tilt offset is correct, click ‘Tilt Initial OFF’,
whereupon the antenna will start initializing

1.Click

Antenna is initializing

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◦ Heading offset
 the angle between the encoder home index (the Z
pulse position of the encoder) and the set
position(arrow mark)
 Be only used on the ‘gyro mode’
Ship’s
BOW

M a rk o ry )
Heading Offset t
ow Fac
Arr g in
ttin
( Se

r
de
n co n d e x
E eI
m
Ho

Dish
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◦ Adjustment steps of heading offset
 If not align ship’s bow with antenna’s bow, have to set
up new heading offset(Refer to below figure)

Ship’s
BOW

et
g Offs
He adin
New
In er
x
de
m od
Ho Enc
e

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◦ Adjustment steps of heading offset
 Input the desired value
 Click ‘HD Offset’
 Confirm the new heading offset

2. Click to Upload

1. Input the New Angle

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◦ Steps of skew zero setting
 Input desired value(Aligned position LNB top side with
cross pulley)
 Click ‘Skew Manual’
 Click ‘Reset to Zero’

2. Click

3. Click

1. Input Desired Angle

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◦ Compass mode
 Click the ‘Cur Value’ to upload the current compass
mode
 Default compass mode of S8 is ‘INT MAG(Internal
Magnetic)

Click

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◦ Change steps of the compass mode
 Click the ‘▼’ and select the desired compass mode
 Click the ‘Setting’ to upload to PCU

2. Click to Upload

1. Click and Select

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◦ Set GPS(When internal GPS is not available)
 Input the latitude and longitude
 If change the ‘North’ or ‘South’ and ‘East’ or ‘West’,
click the ‘ North’ or ‘South’ and ‘East’ or ‘West’
 Click the ‘Set GPS’ to upload to PCU
3. Click to Upload

2. Click to change 1. Input the

the North/South Desired Value
and East/West

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◦ Graph view
 Select item(Click the ‘HELP’ for graph index)

 Select sub menus(1~9), then click the each ‘on’ button

of selected submenus

 Click the “Axis Set’ to set the axis set, then change
maximum and minimum value of graph

 Click the ‘Data OFF’ to see the graph

 Click the ‘Data ON’ to stop the graph

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◦ Graph view

4. Click the ‘Data OFF’

to Run the Graph

1. Select the
Desired Item
3. Set th Max and
Min Value of Graph 2. Click the ‘ON’
to Select the Submenus

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◦ Motor test(Antenna must be halted)
 Click the each button to rotate the motor when
antenna is halted, then motor rotates for 2 seconds
 Click the ‘OFF’ to stop the motor
 Be useful whether PCU has problem or motor has
problem

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 ACU LCD isn’t on
◦ Check the input AC power(100~240V, 50/60Hz)

◦ Check the AC/DC converter inside ACU(Take off the

ACU case and then measure the output voltage of
AC/DC converter using the multimeter)

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 ‘No response’ message is displaying on the
LCD
◦ Make sure cable state between ACU and antenna

◦ Check whether PCU is supplied power or not

 PCU isn’t supplied power from ACU

◦ Check the output voltage(DC 24V) on the ANTENNA
port of ACU

◦ Check the power cable between ACU and antenna

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 Status of antenna still remains ‘INIT’ without
any error
◦ Cause : Stepping motor is not normally working or sensor is not
finishing the initialization because error is appeared after
initialization of sensor
◦ Check whether stepping motor is normally working or
not

◦ If stepping motor is not working, it must be replaced

or PCU is replaced

◦ Check the operation of sensor board

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 Sensor cage hit limit switch continuously
(Normally sensor cage turns counterclockwise until hits
limit switch, and then it turns clockwise)
◦ Replace the sensor board

◦ Disconnect the cable between sensor board & PCU, and

the re-connect it

◦ Replace the cable between sensor board & PCU

◦ Lastly, change the PCU board

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 Sensor cage turns clockwise before hits limit
switch
◦ Replace the sensor board

◦ Disconnect the cable between sensor board & PCU,

and the re-connect it

◦ Replace the cable between sensor board & PCU

◦ Lastly, change the PCU board

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 Sensor cage work, but elevation or cross axis
is not working
◦ Check the motor operation using SCS V1.7.1
◦ If motor is not moving, it must be replaced
◦ If PCU has problem, it must be replaced

 Azimuth motor is not working after sensor

cage is the horizontal
◦ Check the motor operation using SCS V1.7.1
◦ If motor is not moving, it must be replaced
◦ If PCU has problem, it must be replaced

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 Antenna is not working after initializing with
error 0X 40 00 00 00
◦ Cause : PCU can't read the home index position
 PCU is recognized as home index by PCU the position
where hall sensor is faced with a magnet of antenna
base pulley

◦ Trouble shooting
 Replace the hall sensor and encoder
 Replace the PCU board

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 Searching fail error message immediately
after initializing
◦ Cause : The calculated target elevation angle on
PCU is out of range(1~85°)

◦ Check the GPS status(ex : Your location is Europe,

but GPS data is Asia)

◦ Check the longitude’s correction of target satellite

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 There is DVB tuner error 0X 20 00 00 07
 Cause : This error means that LNB polarity voltage(13
or 18VDC) is not within the range. Also it may indicate
that LNB voltage doesn’t change according to LNB
voltage setting(horizontal is 18V, vertical is 13V)
 Tuner processor recognizes 12~14VDC as 13VDC
 Tuner processor recognizes 17~19VDC as 18VDC

◦ Disconnect LNB cable and measure the voltage

◦ Change the splitter
◦ Change the PCU

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 Tuner error ‘0X 20 00 00 08’ is continuously
appeared
◦ Cause : This error means that LNB signal level is
below a valid range
 Tuner process checks consumption current of LNB
 This error will be appeared by tuner processor when
there is no consumption of current on LNB

◦ Replace the LNB

◦ Replace the splitter
◦ Replace the cables between tuner and LNB

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 Antenna is searching continually, and no
tracking
◦ Check the satellite parameters
◦ Check the antenna blocking
◦ Check the error LED
◦ Check the heading angle
◦ Check the GPS data status

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 Antenna can track the satellite, but can not
hold the satellite tracking
◦ Check the antenna blocking

◦ Check the AGC or C/N value( Is the signal value

low?)

◦ Check the output voltage of sensor using SCS

V1.7.1
 Normally output voltage of tilt sensor within 2~2.5V
and it must be stable
 Normally output voltage of gyro rate within 1.0~3V

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 GPS LED off
◦ Check whether GPS antenna is supplied power or
not(Red light means GPS is supplied power)
◦ Change the GPS

 GPS LED is continuously blinking(About

20minutes after power is on)
◦ Check whether GPS antenna is supplied power or not
◦ Check the cable connection between PCU and GPS
antenna
◦ Check the block area of GPS antenna

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 Antenna can tracking, but AGC or C/N is
lower than desired level
◦ Check the weather(Deep fog, cloud, heavy rain etc)

◦ Check the block area

◦ Check the signal(Side lobe?) -> by spectrum

analyzer

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 ACU is reset continually
◦ Check the all power cable’s connection

◦ Check the RX power supply at ACU

 Can not save changed parameters

◦ Check the PCU

◦ Check the communication status of PCU and ACU

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 PCU error code( Convert hexadecimal to
binary)
Syntax: 0x: FF(1) FF(2) FF(3) FF(4)
0x FF(1) =18171615 14131211b
11: Level motor driving error(clear if normal state in time)
12: Cross motor driving error(clear if normal state in time)
13: Yaw motor driving error(clear if normal state in time)
14: GPS non valid error in time(clear if return to valid)
15: Satellite information is not acceptable (satellite longitude or current antenna
latitude, longitude information)(clear if normal state)
16: DBS tuner error
17: Stopper not exist during initialization
18: Not used
0x FF(2) =18171615 14131211b
11: Home Index during initialization
12: There is unknown satellite(when NID lock used for searching)
13: Searching fail(clear if normal state)
14: No gyro input (means communication error)(clear if normal state)
15: PCU DSP flash writing error
16: PCU DSP EEPROM writing error
17: Not used
18: Not used

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0x FF(3) =18171615 14131211b
11: Not used
12: Not used
13: Not used
14: Not used
15: Not used
16: Not used
17: Not used
18: Not used

0x FF(4)
0x01: System has restarted
0x02: Unknown RS232 error has occured
0x03: Unknown or invalid command has been received
0x04: Unknown or invalid data has been received.
0x05: The 'TS:' command must be sent prior to the command.
This is for programming the transponder/satellite data.
0x06: A tuner I2C bus failure has occured.
This could indicate that the tuner has gone bad.
0x07: The LNB polarity voltage is not within the LNB polarity range.
This could indicate that the LNB voltage is not switching or that the LNB voltage is shorted.
0x08: the LNB signal level is below a valid range.
This could indicate no lnb connected.
0x09: The E2Ram has failed

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 Common Error
Error Code Error Index

0x 01 00 00 00 Level Axis Control Error

0x 02 00 00 00 Cross-Level Axis Control Error

0x 04 00 00 00 Yaw Axis Control Error

0x 08 00 00 00 GPS Error

0x 10 00 00 00 It is not correct that satellite searching parameters.

0x 40 00 00 00 Yaw Encoder Index Error

0x 00 04 00 00 Searching Failure

The LNB polarity voltage is not within the LNB polarity range.
0x 20 00 00 07 This could indicate that the LNB voltage is not switching or
that the LNB voltage is shorted.

The LNB signal level is below a valid range.

0x 20 00 00 08
This could indicate no LNB connected.

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