LAA A330 I5000 Crew OpGuide

I5000 IFE System
Operator’s Guide
A330-200
Revision A © Thales Avionics, Inc. 2013

TopSeries™ i5000 IFE System Operator’s Guide
© Thales Avionics, Inc. 2013. Thales Proprietary.
Thales disclaims ownership interest in the copyrighted,

trademarked, and/or proprietary information of third parties
contained herein.
2 © Thales Avionics, Inc. 2013

Table of Contents
System Start.................................................................................. 4
Access Entertainment Menu .......................................................... 5
Flight Information........................................................................... 6
Boarding Music.............................................................................. 8
Start Entertainment Services ....................................................... 10
Video Announcement .................................................................. 12
Pre-Recorded Announcements.................................................... 14
Overhead Video .......................................................................... 16
Camera Control ........................................................................... 18
Map Control ................................................................................. 20
Video Override ............................................................................ 22
Overhead Control ........................................................................ 24
Close Flight ................................................................................. 26
Troubleshooting........................................................................... 28
Seat Reset .................................................................................. 30
System Status ............................................................................. 32
System Reset In Flight ................................................................ 33
© Thales Avionics, Inc. 2013 3

System Start
1. Push the VCI MAIN POWER switch (a) at the

Video Control Insert (VCI).
2. Push the PAX SYS switch (b) at the VCI.
The system will take approximately 15 minutes to
become fully operational.
Do not turn on entertainment services until the
15 minute warm up is complete.

Access Entertainment Menu
1. Touch the Entertainment button (a) and enter

the password 1204.
The system may take a couple of seconds to

respond to a selection.
System Started and Ready for Use

Flight Information
Verify that flight information received from the aircraft is
complete and accurate. Edit as required. Entertainment
menu selections are disabled until flight information is
confirmed.
1. If any flight information field (a) is blank or must be

changed, touch it and use the onscreen keyboard to
enter or change information.
2. When all flight information is complete and
accurate, touch the DONE button (b) to finish.
Once the DONE button is touched, flight

information can not be changed without
closing the flight (see Close Flight).

Flight Information

Boarding Music
Play music over the cabin speakers.
1. Touch the Cabin Services/Boarding Music

buttons.
2. Select music from the available choices (a).
3. Touch the Play button (b).
4. Adjust cabin speaker volume (c) as necessary.

Boarding Music

Start Entertainment Services

Turn on in-seat entertainment and the moving map for the
passengers.
1. Touch the ENT Services button (a).

2. Start entertainment services by touching each
button (b) individually or use the All Services
On/Off button (c).
3. To stop entertainment services, touch each
button individually or touch the All Services
On/Off button.
Each entertainment service must be turned on

for passengers to access it at the seats.
Never use the Reset All Services button to

fix problems with individual seats.
Entertainment services will be stopped at ALL
SEATS.
See Seat Reset for individual seat faults.

Entertainment Services

Video Announcement
Play the safety video and other announcements on all
overhead and seat screens in the selected class.
Entertainment is paused at all seats in the selected class
during the announcement. Audio is played over cabin
speakers and passenger headsets.
1. Touch the Cabin Services/Video

Announcement buttons.
2. Touch the class (a) where the video is to be
played. Touch the All Classes button to select
all classes at once.
3. Select a video (b).
Optional: You may preview the video with
the Source Control buttons (c). Stop
preview and select the video again prior to
step 4.
4. Touch the VA On button (d).
Adjust cabin speaker or crew volume (e) as
necessary.
5. To stop the video announcement, touch the VA
Off button (d).

Video Announcement

Pre-Recorded Announcements
Play announcements over the cabin speakers.
1. Touch the Cabin Services/PRAM buttons.

2. Select one or more announcements (a) to play.
If multiple announcements are selected, they will
play in the order listed in the Details field (b).
3. Touch the Play button (c). Announcements stop
automatically when complete.
4. Adjust cabin speaker volume (d) as necessary.

Pre-Recorded Announcement

Overhead Video
Play a video source on wall mounted displays.
1. Touch the Cabin Services/Overhead Video

buttons.
2. Touch the Economy Class in the LOPA (a).
Overhead Video plays on the Economy class wall
mounted displays only.
3. Touch the Video Selection button in the Source
Select (b).
4. Touch the PLAY button to preview the video (c).
Notes: If you preview a video, you must stop the

video, reselect it, then restart from the beginning
when you are ready to show the video in the cabin. If
you do not do this procedure, the video will start in
the cabin at the point that you were at in the
preview.
5. To start the video in the cabin, touch the OH On.

Touch the OH Off to stop the video in the cabin
(d).

Overhead Video

Camera Control
Play the landscape camera on wall mounted displays and
for display to the passengers.
1. Touch the Cabin Services/Camera Control

buttons.
2. Select a camera view (b).
Forward view on the ground and
Downward view in flight.
3. Adjust Zoom Control as needed. (b).

Camera Control

Map Control
Settings on this screen should not require modification. If
you need to disable the moving map for security reasons,
do so from the ENT Services screen.
1. Touch the Cabin Services/Map Control

buttons.
2. If the 3D Maps application freezes or otherwise
malfunctions at all passenger seats, it can be
reset by touching the Reset 3D Maps button (a).
Reset takes only a few seconds.

Map Control

Video Override
Video Override is used to force video to all
passenger displays and all wall mounted displays in
the cabin.
The passenger selects associated audio (if
applicable) using the PCU. All entertainment will be
overridden or interrupted when Video Override is
the active source.
1. Touch the Cabin Services/Video Override

buttons.
2. Touch the class (a) where the video is to be
played. Touch the All Classes button to select
all classes at once.
3. Select a video (b).
Optional: You may preview the video with
the Source Control buttons (c). Stop
preview and select the video again prior to
step 4.
4. Touch the Override On button (d).
5. To stop the video announcement, touch the VA
Off button (d).

Video Override

Overhead Control
Overhead Control is used to display the 3D Maps
or Flight Connection information to the wall mounted
displays. There is no associated audio, and viewing
of the information is not possible at the seats from
this service.
1. Touch the Cabin Services/Overhead Control

buttons.
2. Touch the 3D Maps or Flight Connection
button from the story boards (a).
3. Touch the Play button to start the storyboard
selection (b).
4. Touch the Stop button to stop the storyboard
selection (b).

Overhead Control

Close Flight
Return the system to initial settings for the next flight. All
entertainment services will be stopped.
1. Touch the Logout button in the lower-left corner

of any screen.
2. Touch the Close Flight button (a) and confirm.
Close Flight


Troubleshooting
General Record as much information as
possible about any system faults
and inform maintenance.
Individual passenger For handset-only faults, see

entertainment fault: Passenger Handset Reset.
Handset or Screen at For handset and/or screen
one seat or a group of faults at one or a group of
adjacent seats. seats, see Seat Reset.
Cabin-wide Reset entertainment services

entertainment fault: from the ENT Services screen
No entertainment Turn on ENT Services and
services at all seats, or verify return to normal
at a large number of operation
seats.
If the fault is not cleared:
Check the System Status
screen and take note of any
faulty components for
maintenance.
Perform Close Flight.
Perform System Shutdown.
Perform System Start.
Turn on ENT Services.
Verify return to normal
operation.

iCMT Frozen: Press and hold both iCMT

Does not respond to brightness control buttons
touch. together time for 15 seconds. The
iCMT turns off and restarts.
Use the other iCMT if
fault does not clear. Passengers are not affected.
Wait approximately 7 minutes for
the entertainment screen to
return.
No Internet services Check the ENT Services screen.

above 10k feet Service On/Off buttons should be
ON and green.
Attempt to reset services as
needed.

Seat Reset
Correct faults at individual seats or a group of adjacent
seats.
1. Touch the System/Seat Control buttons.

2. Touch the class (a) where the faulty seat is
located.
3. Select the faulty seat on the seat selector (b).
You may select more than one seat if
multiple seats show the same problem (icon
color)
4. From the Reset pull-down list (c), select
Display, TPCU, or SEB.
If a Seat Box fault is indicated with Handset
and/or Display, Seat Box has priority for
reset.
5. Touch the Apply button (d).

Read the confirmation text. More than one

passenger may be affected by the reset.
Inform all affected passengers that
entertainment service will be interrupted for up
to 7 minutes.
Seat Control

System Status
No crew action required during normal system operation.
In case of cabin-wide IFE faults that can not be corrected
with individual seat resets, check system status before
shutdown and note any faulty component in the cabin log.
Faults are indicated by a yellow colored box.
1. Touch the System/Comm Stat – Head End

buttons.
System Status
System Reset In Flight

System shutdown is not required after each flight.
Leave the system on for maintenance during turnaround.
Shutdown during flight is only to be performed in case of a
cabin-wide system fault.
1. Close the flight.

2. Touch the Logout button from any screen.
3. Touch the Close Flight button on the Flight
Transition screen.

4. Touch the Close Flight button (b).
Flight Transition
5. At the VCI, the PAX SYS switch can be cycled

(off, then on). The system restarts.
It is not necessary to turn off the PC Power
switch on the VCI.
6. The system will take approximately 15 minutes
to become fully operational.
Do not turn on entertainment services
until the 15 minute warm-up is complete.

7. Log in to Entertainment and touch OK to confirm

flight information.
8. Touch the ENT Services button on the main
menu.
9. Touch the All Services On button.
10. Verify return to normal operation in the cabin.

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I5000 IFE System

Revision A © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013. Thales Proprietary.

Thales disclaims ownership interest in the copyrighted,

2 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 3

1. Push the VCI MAIN POWER switch (a) at the

4 © Thales Avionics, Inc. 2013

Access Entertainment Menu

1. Touch the Entertainment button (a) and enter

The system may take a couple of seconds to

System Started and Ready for Use

© Thales Avionics, Inc. 2013 5

1. If any flight information field (a) is blank or must be

Once the DONE button is touched, flight

6 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 7

1. Touch the Cabin Services/Boarding Music

8 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 9

Start Entertainment Services

1. Touch the ENT Services button (a).

Each entertainment service must be turned on

Never use the Reset All Services button to

10 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 11

1. Touch the Cabin Services/Video

12 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 13

1. Touch the Cabin Services/PRAM buttons.

14 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 15

1. Touch the Cabin Services/Overhead Video

Notes: If you preview a video, you must stop the

5. To start the video in the cabin, touch the OH On.

16 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 17

1. Touch the Cabin Services/Camera Control

18 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 19

1. Touch the Cabin Services/Map Control

20 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 21

1. Touch the Cabin Services/Video Override

22 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 23

1. Touch the Cabin Services/Overhead Control

24 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 25

1. Touch the Logout button in the lower-left corner

26 © Thales Avionics, Inc. 2013

© Thales Avionics, Inc. 2013 27

Individual passenger For handset-only faults, see

Cabin-wide Reset entertainment services

28 © Thales Avionics, Inc. 2013

iCMT Frozen: Press and hold both iCMT

No Internet services Check the ENT Services screen.

© Thales Avionics, Inc. 2013 29

1. Touch the System/Seat Control buttons.