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    Resorts Rules

    Uploaded by

    QUAFF Inc
    The document provides rules and regulations for guests staying at a resort located in a forested area near Karjat, India. It outlines policies regarding safety, security, proper swim attire, littering, water and electricity conservation, and procedures in the event of a fire or power outage. The document also details cancellation and refund policies, rules for pets, and liability disclaimers. Guests are expected to present valid ID, pay all bills, and not distribute rooms or property.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Resorts Rules

    Uploaded by

    QUAFF Inc
    122 views5 pages
    The document provides rules and regulations for guests staying at a resort located in a forested area near Karjat, India. It outlines policies regarding safety, security, proper swim attire, littering, water and electricity conservation, and procedures in the event of a fire or power outage. The document also details cancellation and refund policies, rules for pets, and liability disclaimers. Guests are expected to present valid ID, pay all bills, and not distribute rooms or property.

    Original Description:

    Rules of resort

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    The document provides rules and regulations for guests staying at a resort located in a forested area near Karjat, India. It outlines policies regarding safety, security, proper swim attire, littering, water and electricity conservation, and procedures in the event of a fire or power outage. The document also details cancellation and refund policies, rules for pets, and liability disclaimers. Guests are expected to present valid ID, pay all bills, and not distribute rooms or property.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    122 views5 pages

    Resorts Rules

    Uploaded by

    QUAFF Inc
    The document provides rules and regulations for guests staying at a resort located in a forested area near Karjat, India. It outlines policies regarding safety, security, proper swim attire, littering, water and electricity conservation, and procedures in the event of a fire or power outage. The document also details cancellation and refund policies, rules for pets, and liability disclaimers. Guests are expected to present valid ID, pay all bills, and not distribute rooms or property.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Do's and Don'ts.

    • The resort is covered with lots of greenery and surrounded by hills. Being
    the forest area, you may find wild reptiles, exotic birds etc. while you are
    walking or enjoying the nature. Just be careful! Keep your room’s
    windows closed all the time for safety purpose Or keep it open when you
    are there in the room.
    • We have installed CCTV camera in all the common area for security &
    surveillance purpose. So, keep smiling.
    • Outside Food is not allowed.
    • Guests are required to follow COVID-19 Guidelines.
    • Proper swimwear is must for using the pool. Do not feel offended if our
    Lifeguard / resort staff stop you from using the swimming pool if you are
    not in proper swimwear.
    • Drinking in swimming pool is strictly prohibited.
    • The guest will be held responsible for any loss or damage to the resort
    property caused by themselves, their guests, or any person for whom they
    are responsible.
    • Help us to keep surrounding clean. Do not litter.
    • Save water! Save Life! Ensure to close tap when not in use. Tap water is not
    for drink.
    • Switch-off the lights when not in use.
    • In case of fire, rush to the nearest open area. Do not try to switch-on any
    light.
    • Our property is spread out in 32 acres and some part is still under
    development / construction. However, this dose not distribute the in-house
    guest staying as the area is complete separate.
    • As our resort falls in the village area of Karjat, frequent power failures can
    be experience but do not worry….. We have 100% power backup.
    Resort Rules & Regulation

    • All Guest are required to provide the valid govt. ID


    proof at the time of check-in. In absence of the ID proof,
    the front desk team / staff on duty will be authorized to
    deny your check-in.
    • At the time of check-out, the guest are required to clear
    all the bills which are not included in package.
    • We have provided the Menu in each room and the front
    desk will charge as per the rates specified. Incase if you
    do not find the item in menu, we request you to check
    the rates before it's served to you.
    • No cash payment to be given to any house-keeping staff
    for providing any extra service. Resort Management will
    not be responsible for any such transactions.
    • The resort guest cannot hand over a room to third
    persons, even if the period for which the guest paid has
    not yet expired.
    • The resort may refuse to accept the guests who grossly
    violated the Resort Rules and Regulations during the last
    stay by damaging the Resort's or guests' property or by
    inflicting damage on other guests, resort employees or
    other persons staying in the resort or in other way
    violated the stay of other guests or the functioning of the
    Resort.
    Resort Rules & Regulation

    • The resort accepts guests traveling with pets. Only one


    pet is allowed per room for an extra charge and the guest
    bears full responsibility for any damage caused by their
    pet. Pets must be leashed in common areas. Due to
    hygienic reasons, pets are not allowed in the resort
    restaurant.
    Use of Swimming Pool
    • Proper swimming costume is a must for using the
    swimming pool facilities.
    • Do not apply any lotion/cream on the body before
    entering the pool.
    • Taking shower before entering the pool is mandatory,
    and it is also advisable to take bath with soap after
    leaving the pool.
    • Children below 14 years must be accompanied by an
    adult in swimwear.
    • Persons who appear to be under the influence of
    alcohol/drugs are NOT allowed to use the pool.
    • No Glassware is permitted in the pool area
    • Diving is Strictly prohibited as it can lead to injury.
    Resort Rules & Regulation

    • Any person suffering from a known serious medical


    condition (e.g. heart disease, severe circulation problems,
    epilepsy or respiratory problems) should not use the
    Swimming Pool.
    • Chewing tobacco, pan masala etc. inside the pool
    premises is strictly prohibited. Pets/animals are not
    permitted in the swimming pool premises
    • Resort or Management is not responsible for any loss or
    damage to any personal property, injury, disability or
    fatality even death arising from whatsoever reasons
    while exercising or playing in the swimming area.
    • Kindly keep all valuables in the lockers provided,
    management cannot be held liable for loss of any
    valuables or other personal property left at the
    swimming pool premises.
    • Guests swim at their own risk and the Resort will not be
    responsible for any injuries while using the Resort
    facilities.
    • These rules and regulations are subject to change any
    time without notice
    Cancelation & Refund Policy

    Resort Reservation Cancellation / Refund policy

    • 100% Refund: Any reservation made is cancel before 7


    days of arrival date. The resort management will make a
    refund of the 100% advance paid.
    • 50% Refund: Any reservation made is cancel before 6
    days of arrival date. The resort management will make a
    refund of the 50% advance paid.
    • NO Refund: Any reservation made is cancel between 0 -
    2 days before arrival date or NO SHOW. No Refund will
    be made under any circumstance / situation / pretext.
    • Refund will be made within 7 working days in the same
    account from where the reservation has been made and
    once it’s communicated to the reservation team in
    writing.
    • In addition to above, if any terms of cancellation is
    agreed in writing in case of group / corporate booking,
    those will supersede the above terms and conditions.

    • The Management reserves its right to amend / modify /


    delete or add above mentioned policy terms and
    condition with or without notice and the same will be
    applicable.

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