SM-A015F UM ASIA QQ Eng Rev.1.0 191212
SM-A015F UM ASIA QQ Eng Rev.1.0 191212
SM-A015F UM ASIA QQ Eng Rev.1.0 191212
SM-A015F
SM-A015F/DS
SM-A015G/DS
2
Table of Contents
3
Basics
Read me first
Please read this manual before using the device to ensure safe and proper use.
• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider,
model specifications, or device’s software.
• Content (high quality content) that requires high CPU and RAM usage will affect the
overall performance of the device. Apps related to the content may not work properly
depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other
than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited
registry settings or modified operating system software. Attempting to customise the
operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device
are licensed for limited use. Extracting and using these materials for commercial or other
purposes is an infringement of copyright laws. Users are entirely responsible for illegal
use of media.
• You may incur additional charges for data services, such as messaging, uploading and
downloading, auto-syncing, or using location services depending on your data plan. For
large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be
supported without prior notice. If you have questions about an app provided with
the device, contact a Samsung Service Centre. For user-installed apps, contact service
providers.
• Modifying the device’s operating system or installing softwares from unofficial sources
may result in device malfunctions and data corruption or loss. These actions are violations
of your Samsung licence agreement and will void your warranty.
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Basics
• Depending on the region or service provider, a screen protector is attached for protection
during production and distribution. Damage to the attached screen protector is not
covered by the warranty.
• You can see the touchscreen clearly even in strong outdoor sunlight by automatically
adjusting the contrast range based on the surrounding environment. Due to the nature
of the product, displaying fixed graphics for extended periods may result in afterimages
(screen burn-in) or ghosting.
– – It is recommended not to use fixed graphics on part or all of the touchscreen for
extended periods and turn off the touchscreen when not using the device.
– – You can set the touchscreen to turn off automatically when you are not using it.
Launch the Settings app, tap Display → Screen timeout, and then select the length
of time you want the device to wait before turning off the touchscreen.
– – To set the touchscreen to automatically adjust its brightness based on the
surrounding environment, launch the Settings app, tap Display, and then tap the
Adaptive brightness switch to activate it.
• Depending on the region or model, some devices are required to receive approval from
the Federal Communications Commission (FCC).
If your device is approved by the FCC, you can view the FCC ID of the device. To view the
FCC ID, launch the Settings app and tap About phone → Status. If your device does not
have an FCC ID, it means that the device has not been authorised for sale in the U.S. or its
territories and may only be brought to the U.S. for the owner’s personal use.
• Depending on the region, you can view the regulatory information on the device. To
view the information, launch the Settings app and tap About phone → Regulatory
information.
Instructional icons
Caution: situations that could cause damage to your device or other equipment
5
Basics
The wireless charging or fast charging feature is only available on supported models.
The following are examples of situations in which the device may overheat. Depending on
the functions and apps you use, these examples may not apply to your model.
• During the initial setup after purchase or when restoring data
• When downloading large files
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Basics
• When using apps that require more power or using apps for extended periods
– – When playing high-quality games for extended periods
– – When recording videos for extended periods
– – When streaming videos while using the maximum brightness setting
– – When connecting to a TV
• While multitasking (or, when running many apps in the background)
– – When using Multi window
– – When updating or installing apps while recording videos
– – When downloading large files during a video call
– – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as
liquid, dust, metal powder, and pencil lead
• When you are roaming
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Basics
8
Basics
9
Basics
Device layout
Speaker
Power key
Touchscreen
Multipurpose jack
Earphone jack
GPS antenna
Flash
Speaker
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Basics
• When using the speakers, such as when playing media files or using speakerphone,
do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct
sunlight. If the camera lens is exposed to a strong light source, such as direct
sunlight, the camera image sensor may be damaged. A damaged image sensor is
irreparable and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of
injury. Use the device only after it has been repaired at a Samsung Service Centre.
• Connectivity problems and battery drain may occur in the following situations:
– – If you attach metallic stickers on the antenna area of the device
– – If you attach a device cover made with metallic material to the device
– – If you cover the device’s antenna area with your hands or other objects while
using certain features, such as calls or the mobile data connection
• Using a Samsung-approved screen protector is recommended. Unapproved screen
protectors may cause the sensors to malfunction.
• Do not cover the proximity/light sensor area with screen accessories, such
as a screen protector, stickers, or a cover. Doing so may cause the sensor to
malfunction.
• Do not allow water to contact the touchscreen. The touchscreen may malfunction
in humid conditions or when exposed to water.
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Basics
Hard keys
Volume key
Power key
Key Function
Volume key • Press to adjust the device volume.
• Press and hold to turn the device on or off.
Power key
• Press to turn on or lock the screen.
Soft buttons
Back button
When you turn on the screen, the soft buttons will appear at the bottom of the screen. The
soft buttons are set to the Recents button, Home button, and Back button by default. Refer to
Navigation bar (soft buttons) for more information.
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Basics
Battery
Charging the battery
Charge the battery before using it for the first time or when it has been unused for extended
periods.
Use only Samsung-approved battery, charger, and cable specifically designed for your
device. Incompatible battery, charger, and cable can cause serious injuries or damage
to your device.
Connecting the charger improperly may cause serious damage to the device. Any
damage caused by misuse is not covered by the warranty.
To save energy, unplug the charger when not in use. The charger does not have a
power switch, so you must unplug the charger from the electric socket when not in
use to avoid wasting power. The charger should remain close to the electric socket
and easily accessible while charging.
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Basics
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Basics
1 2 3
4 5
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Basics
1 2 3
4 5
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
4 Gently press the SIM or USIM card into the tray to secure it.
If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
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Basics
17
Basics
1 2 3
4 5
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Basics
1 Insert the ejection pin into the hole on the tray to loosen the tray.
Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may
be damaged.
3 Place a memory card on the tray with the gold-coloured contacts facing downwards.
4 Gently press the memory card into the tray to secure it.
If the card is not fixed firmly into the tray, the memory card may leave or fall out of the
tray.
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Basics
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
20
Basics
Emergency mode
You can switch the device to emergency mode to reduce battery consumption. Some apps
and functions will be restricted. In emergency mode, you can make an emergency call, send
your current location information to others, sound an emergency alarm, and more.
To activate emergency mode, press and hold the Power key, and then tap Emergency mode.
To deactivate emergency mode, tap → Turn off Emergency mode. Alternatively, press and
hold the Power key, and then tap Emergency mode.
The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
Initial setup
When you turn on your device for the first time or after performing a data reset, follow the
on-screen instructions to set up your device.
Select a language.
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Basics
Samsung account
Your Samsung account is an integrated account service that allows you to use a variety of
Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit
account.samsung.com. For more information on Samsung accounts, launch the Settings app
and tap Accounts and backup → Accounts → Samsung account → → Help.
1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap .
1 Launch the Settings app and tap Accounts and backup → Accounts → Add account →
Samsung account.
Alternatively, launch the Settings app and tap .
2 Enter your Samsung account ID and password and tap Sign in.
3 Follow the on-screen instructions to complete signing in to your Samsung account.
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Basics
1 Launch the Settings app and tap Accounts and backup → Accounts.
2 Tap Samsung account → Personal info → → Remove account.
3 Tap Remove, enter your Samsung account password, and then tap OK.
2 On your device, launch the Settings app and tap Accounts and backup → Smart
Switch.
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Basics
3 Connect your previous device to the computer using the device’s USB cable.
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Basics
4 On the computer, follow the on-screen instructions to back up data from the device.
Then, disconnect your previous device from the computer.
Tapping
Tap the screen.
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Basics
Dragging
Tap and hold an item and drag it to the
target position.
Double-tapping
Double-tap the screen.
Swiping
Swipe upwards, downwards, to the left, or
to the right.
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Basics
Button Function
Recents • Tap to open the list of recent apps.
• Tap to return to the Home screen.
Home
• Tap and hold to launch the Google Assistant app.
Back • Tap to return to the previous screen.
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Basics
If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hints
switch to deactivate it.
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Basics
The screen may appear differently depending on the region or service provider.
A widget
Screen indicator
Favourite apps
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Basics
If you add the Apps button on the Home screen, you can open the Apps screen by tapping
the button. On the Home screen, tap and hold an empty area, tap Home screen settings, and
then tap the Apps button switch to activate it. The Apps button will be added at the bottom
of the Home screen.
Apps button
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Basics
Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel,
drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen,
and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home
screen.
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Basics
Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another
app.
A new folder containing the selected apps will be created. Tap Folder name and enter a
folder name.
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Basics
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme. Visual elements of interface, such as colours, icons,
and wallpapers, will change depending on the selected theme.
• Widgets: Widgets are small apps that launch specific app functions to provide
information and convenient access on your Home screen. Tap and hold a widget, and
then drag it to the Home screen. The widget will be added on the Home screen.
• Home screen settings: Configure settings for the Home screen, such as the screen grid or
layout.
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Basics
Indicator icons
Indicator icons appear on the status bar at the top of the screen. The icons listed in the table
below are most common.
• The status bar may not appear at the top of the screen in some apps. To display the
status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the service provider or
model.
Icon Meaning
No signal
Signal strength
Roaming (outside of normal service area)
GPRS network connected
EDGE network connected
UMTS network connected
HSDPA network connected
HSPA+ network connected
/ LTE network connected
Wi-Fi connected
Bluetooth feature activated
Location services being used
Call in progress
Missed call
New text or multimedia message
Alarm activated
Mute mode activated
Vibration mode activated
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Basics
Icon Meaning
Flight mode activated
Error occurred or caution required
Battery charging
Battery power level
Lock screen
Pressing the Power key turns off the screen and locks it. Also, the screen turns off and
automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Power key to turn on the screen. Alternatively, double-tap the
screen.
Locked screen
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Basics
Screen capture
Capture a screenshot while using the device.
Press and hold the Volume Down key and the Power key simultaneously. Captured
screenshots will be saved in Gallery.
It is not possible to capture a screenshot while using some apps and features.
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Basics
Notification panel
When you receive new notifications, such as messages or missed calls, indicator icons appear
on the status bar. To see more information about the icons, open the notification panel and
view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel,
swipe upwards on the screen.
Launch Settings.
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Basics
To change feature settings, tap the text under each button. To view more detailed settings,
tap and hold a button.
To rearrange buttons, tap → Button order, tap and hold a button, and then drag it to
another location.
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Basics
Entering text
Keyboard layout
A keyboard appears automatically when you enter text to send messages, create notes, and
more.
Text entry is not supported in some languages. To enter text, you must change the
input language to one of the supported languages.
Enter a space.
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Basics
Some features may not be available depending on the region or service provider.
• : Predict words based on your input and show word suggestions. To return to the
keyboard functions list, tap .
• : Enter emoticons.
• : Enter stickers.
• : Change the keyboard mode or size.
• : Enter text by voice.
• : Change the keyboard settings.
• → : Open the text editing panel.
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Apps and features
Installing or uninstalling apps
Galaxy Store
Purchase and download apps. You can download apps that are specialised for Samsung
Galaxy devices.
Launch the Galaxy Store app.
This app may not be available depending on the region or service provider.
Installing apps
Browse apps by category or tap to search for a keyword.
Select an app to view information about it. To download free apps, tap Install. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto update apps, and
then select an option.
Play Store
Purchase and download apps.
Launch the Play Store app.
Installing apps
Browse apps by category or search for apps by keyword.
Select an app to view information about it. To download free apps, tap Install. To purchase
and download apps where charges apply, tap the price and follow the on-screen instructions.
To change the auto update settings, tap → Settings → Auto-update apps, and
then select an option.
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Apps and features
Managing apps
Uninstalling or disabling apps
Tap and hold an app and select an option.
• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.
Enabling apps
Launch the Settings app, tap Apps → → Disabled, select an app, and then tap Enable.
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Apps and features
Finder
Search for content on the device quickly.
1 On the Apps screen, tap Search. Alternatively, open the notification panel and tap .
2 Enter a keyword.
Apps and content on your device will be searched.
If you tap on the keyboard, you can search for more content.
Phone
Introduction
Make or answer voice and video calls.
Making calls
1 Launch the Phone app and tap Keypad.
2 Enter a phone number.
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Apps and features
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Apps and features
Receiving calls
Answering a call
When a call comes in, drag outside the large circle.
Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards
and select a message to send.
To create various rejection messages, launch the Phone app, tap → Settings → Quick
decline messages, enter a message, and then tap .
Missed calls
If a call is missed, the icon appears on the status bar. Open the notification panel to view
the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed
calls.
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Apps and features
When blocked numbers try to contact you, you will not receive notifications. The calls will be
logged in the call log.
You can also block incoming calls from people that do not show their caller ID. Tap the
Block unknown callers switch to activate the feature.
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Apps and features
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Apps and features
Contacts
Introduction
Create new contacts or manage contacts on the device.
Adding contacts
Creating a new contact
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Apps and features
Add an image.
Depending on the selected storage location, the types of information you can save
may vary.
4 Tap Save.
Importing contacts
Add contacts by importing them from other storages to your device.
1 Launch the Contacts app and tap → Manage contacts → Import or export contacts
→ Import.
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Apps and features
1 Launch the Settings app, tap Accounts and backup → Accounts and select the account
to sync with.
2 Tap Sync account and tap the Contacts switch to activate it.
For the Samsung account, tap → Sync settings and tap the Contacts switch to activate
it.
Sharing contacts
You can share contacts with others by using various sharing options.
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Apps and features
Creating groups
You can add groups, such as family or friends, and manage contacts by group.
3 Tap Add member, select contacts to add to the group, and then tap Done.
4 Tap Save.
Sending a group message
You can send a group message to a group’s members at the same time.
Launch the Contacts app, tap → Groups, select a group, and then tap → Send message.
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Apps and features
1 Launch the Contacts app and tap → Manage contacts → Merge contacts.
Messages
Introduction
Send and view messages by conversation.
Sending messages
You may incur additional charges for sending messages when you are roaming.
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Apps and features
Enter a message.
Viewing messages
Messages are grouped into message threads by contact.
You may incur additional charges for receiving messages when you are roaming.
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Apps and features
1 Launch the Messages app and tap → Settings → Block numbers and messages →
Block numbers.
2 Tap Conversations and select a contact or a phone number. Or, tap Contacts, select
contacts, and then tap Done.
To manually enter a number, enter a phone number under Enter phone number and tap
.
1 Launch the Messages app, tap → Settings → Notifications, and then tap the switch to
activate it.
Deleting messages
1 Launch the Messages app and tap Conversations.
2 On the messages list, select a contact or a phone number.
3 Tap and hold a message, then tap Delete.
To delete multiple messages, tick messages you want to delete.
4 Tap Delete.
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Apps and features
Internet
Introduction
Browse the Internet to search for information and bookmark your favourite webpages to
access them conveniently.
Browsing webpages
1 Launch the Internet app.
2 Tap the address field.
3 Enter the web address or a keyword, and then tap Go.
To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.
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Apps and features
In secret mode, you cannot use some features, such as screen capture.
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Apps and features
Email
Setting up email accounts
Set up an email account when opening Email for the first time.
Sending emails
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Apps and features
Camera
Introduction
Take photos and record videos using various modes and settings.
Camera etiquette
• Do not take photos or record videos of other people without their permission.
• Do not take photos or record videos where legally prohibited.
• Do not take photos or record videos in places where you may violate other people’s
privacy.
Launching Camera
Use the following methods to launch Camera:
• Launch the Camera app.
• Press the Power key twice quickly.
• On the locked screen, drag outside the circle.
• Some methods may not be available depending on the region or service provider.
• Some camera features are not available when you launch the Camera app from the
locked screen or when the screen is turned off while the screen lock method is set.
• If photos you take appear blurry, clean the camera lens and try again.
Taking photos
1 Tap the image on the preview screen where the camera should focus.
• Spread two fingers apart on the screen to zoom in, and pinch to zoom out. Zooming
features are available only when using the rear camera.
• To adjust the brightness of photos, tap the screen. When the adjustment bar appears,
drag the adjustment bar towards or .
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Apps and features
Sticker
Current mode
Shooting modes
• The preview screen may vary depending on the shooting mode and which camera
is being used.
• The camera automatically shuts off when unused.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device
may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in
wide-angle photos or videos and does not indicate device performance problems.
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Apps and features
Photo mode
The camera adjusts the shooting options automatically depending on the surroundings to
capture photos easily.
On the shooting modes list, tap Photo and tap to take a photo.
Taking selfies
You can take self-portraits with the front camera.
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Apps and features
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Apps and features
Pro mode
Capture photos while manually adjusting various shooting options, such as exposure value
and ISO value.
On the shooting modes list, tap Pro. Select options and customise the settings, and then tap
to take a photo.
Available options
• : Select an ISO value. This controls camera light sensitivity. Low values are for
stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects.
However, higher ISO settings can result in noise in photos.
• : Select an appropriate white balance, so images have a true-to-life colour range. You
can set the colour temperature.
• : Change the exposure value. This determines how much light the camera’s sensor
receives. For low-light situations, use a higher exposure.
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Apps and features
Panorama mode
Using panorama mode, take a series of photos and then stitch them together to create a wide
scene.
To get the best shots using panorama mode, follow these tips:
• Move the camera slowly in one direction.
• Keep the image within the frame on the camera’s viewfinder. If the preview
image is out of the guide frame or you do not move the device, the device will
automatically stop taking photos.
• Avoid taking photos of indistinct backgrounds, such as an empty sky or a plain
wall.
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Apps and features
Camera settings
On the preview screen, tap . Some options may not be available depending on the
shooting mode.
Pictures
• Hold Shutter button to: Select an action to perform when you tap and hold the camera
button.
• HDR (rich tone): Take photos with rich colours and reproduce details even in bright and
dark areas.
Videos
• Rear video size: Select a resolution for videos you want to take with the rear camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
• Front video size: Select a resolution for videos you want to take with the front camera.
Using a higher resolution will result in higher quality videos, but they will take up more
memory.
Useful features
• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Pictures as previewed: Set the device to save photos as they appear on the preview
screen when taken with the front camera without flipping them.
• Location tags: Attach a GPS location tag to the photo.
• GPS signal strength may decrease in locations where the signal is obstructed,
such as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your photos when you upload them to the
Internet. To avoid this, deactivate the location tag setting.
• Shooting methods: Select additional shooting methods for taking a photo or recording
a video.
• Storage location: Select the memory location for storage. This feature will appear when
you insert a memory card.
• Quick launch: Set the device to launch the camera by pressing the Power key twice
quickly.
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Apps and features
Gallery
Introduction
View images and videos stored in your device. You can also manage images and videos by
album or create stories.
Viewing images
1 Launch the Gallery app and tap Pictures.
2 Select an image.
Access additional options.
You can create an animated GIF or collage from multiple images. On the list, tap →
Create GIF or Create collage, and then select images.
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Apps and features
Viewing videos
1 Launch the Gallery app and tap Pictures.
2 Select a video to play.
3 Tap Play video to play the video.
Access
additional
options.
Capture the
current screen. Create an
animated GIF.
Switch to the
pop-up video Change the
player. screen ratio.
Drag your finger up or down on the left side of the playback screen to adjust the brightness,
or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.
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Apps and features
File details
Location
information
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Apps and features
Viewing albums
You can view your images and videos sorted by folders or albums.
Launch the Gallery app, tap Albums, and then select an album.
Hiding albums
You can hide albums.
You cannot hide albums created by default, such as the Camera and Screenshots
albums.
Creating stories
Create stories with various themes.
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Apps and features
Deleting stories
3 Tap or Delete.
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Apps and features
Multi window
Introduction
Multi window lets you run two apps at the same time in the split screen view. You can also run
multiple apps at the same time in the pop-up view.
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Apps and features
3 On the lower window, swipe left or right to select another app to launch.
To launch apps not on the list of recently used apps, tap the Home button or Back button
and select an app.
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Apps and features
Pop-up view
1 Tap the Recents button to open the list of recently used apps.
2 Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
The app screen will appear in the pop-up view.
Minimise the
window.
Maximise the
window.
Adjust the
transparency
level.
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Apps and features
Samsung Members
Samsung Members offers support services to customers, such as device problem diagnosis,
and lets users submit questions and error reports. You can also share information with others
in the Galaxy users’ community or view the latest Galaxy news and tips. Samsung Members
can help you solve any problems you might encounter while using your device.
To submit your feedback or post your comments, you must sign in to your Samsung
account. Refer to Samsung account for more information.
Samsung Notes
Create notes by entering text from the keyboard or by handwriting or drawing on the screen.
You can also insert images or voice recordings into your notes.
Creating notes
3 Tap Delete.
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Apps and features
Calendar
Manage your schedule by entering upcoming events or reminders in your planner.
Creating events
Add a note.
Add more details.
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Apps and features
Creating reminders
You can create tasks as reminders and receive notifications at the preset time or location for
each reminder. Launch the Calendar app and tap → Reminder.
1 Launch the Settings app, tap Accounts and backup → Accounts, and then select the
account to sync with.
2 Tap Sync account and tap the Calendar switch to activate it.
For the Samsung account, tap → Sync settings and tap the Calendar switch to activate
it.
To add accounts to sync with, launch the Calendar app and tap → → Add new
account. Then, select an account to sync with and sign in. When an account is added, a blue
circle is displayed next to the account name.
Radio
Listening to the FM radio
Launch the Radio app.
Before you use this app, you must connect an earphone, which serves as the radio antenna.
The FM radio scans and saves available stations automatically when running for the
first time.
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Apps and features
Select the radio station you want from the stations list.
View the list of favourite stations. View the list of available stations.
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Apps and features
Voice Recorder
Use this app to record or play voice memos.
Start recording.
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Apps and features
My Files
Access and manage various files stored in the device.
Launch the My Files app.
View files that are stored in each storage.
To check for unnecessary data and free up the device’s storage, tap Analyse storage.
To search for files or folders, tap .
Clock
Introduction
Set alarms, check the current time in many cities around the world, time an event, or set a
specific duration.
Alarm
Launch the Clock app and tap Alarm.
Setting alarms
Tap in the alarms list, set an alarm time, select the days on which the alarm will repeat, set
other various alarm options, and then tap Save.
To open the keypad to enter an alarm time, tap the time input field.
To activate or deactivate alarms, tap the switch next to the alarm in the alarms list.
Stopping alarms
Tap Dismiss to stop an alarm. If you have previously enabled the snooze option, tap Snooze
to repeat the alarm after a specified length of time.
Deleting alarms
Tap and hold an alarm, tick alarms to delete, and then tap Delete.
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Apps and features
World Clock
Launch the Clock app and tap World Clock.
Creating clocks
Tap , enter a city name or select a city from the map, and then tap Add.
To use the time zone converter, tap → Time zone converter.
Deleting clocks
Tap and hold a clock, tick clocks to delete, and then tap Delete.
Stopwatch
1 Launch the Clock app and tap Stopwatch.
2 Tap Start to time an event.
To record lap times while timing an event, tap Lap.
Timer
1 Launch the Clock app and tap Timer.
To add a frequently used timer, tap , set the duration and name, and then tap Add.
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Apps and features
Calculator
Perform simple or complex calculations.
Launch the Calculator app.
• : View the calculation history. To clear the history, tap Clear history. To close the
calculation history panel, tap .
• : Use the unit conversion tool. You can convert various values, such as area, length, or
temperature, into other units.
• : Display the scientific calculator.
Sharing content
Share content by using various sharing options. The following actions are an example of
sharing images.
You may incur additional charges when sharing files via the mobile network.
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Apps and features
When you have a communication or sharing history, the people you contacted
will appear on the sharing options panel. To directly share content with them via
the corresponding app, select a person’s icon. If the feature is not activated, launch
the Settings app, tap Advanced features, and then tap the Direct share switch to
activate it.
Google apps
Google provides entertainment, social network, and business apps. You may require a Google
account to access some apps.
To view more app information, access each app’s help menu.
Some apps may not be available or may be labelled differently depending on the
region or service provider.
Chrome
Search for information and browse webpages.
Gmail
Send or receive emails via the Google Mail service.
Maps
Find your location on the map, search the world map, and view location information for
various places around you.
YT Music
Enjoy various music and videos provided by YouTube Music. You can also view the music
collections stored on your device and play them.
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Apps and features
Drive
Store your content on the cloud, access it from anywhere, and share it with others.
YouTube
Watch or create videos and share them with others.
Photos
Search for, manage, and edit all your photos and videos from various sources in one place.
Google
Search quickly for items on the Internet or your device.
Duo
Make a simple video call.
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Settings
Introduction
Customise device settings. You can make your device more personalised by configuring
various setting options.
Launch the Settings app.
To search for settings by entering keywords, tap .
Connections
Options
Change settings for various connections, such as the Wi-Fi feature and Bluetooth.
On the Settings screen, tap Connections.
• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or
other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled
devices. Refer to Bluetooth for more information.
• Flight mode: Set the device to disable all wireless functions on your device. You can use
only non-network services.
Follow the regulations provided by the airline and the instructions of aircraft
personnel. In cases where it is allowed to use the device, always use it in flight
mode.
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Settings
• SIM card manager (dual SIM models): Activate your SIM or USIM cards and customise the
SIM card settings. Refer to SIM card manager (dual SIM models) for more information.
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the
device’s mobile data connection with other devices when the network connection is not
available. Connections can be made via Wi-Fi, USB, or Bluetooth. Refer to Mobile Hotspot
and Tethering for more information.
• More connection settings: Customise settings to control other features. Refer to More
connection settings for more information.
Wi-Fi
Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other
network devices.
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Select a network from the Wi-Fi networks list.
Networks that require a password appear with a lock icon. Enter the password and tap
Connect.
• Once the device connects to a Wi-Fi network, the device will reconnect to that
network each time it is available without requiring a password. To prevent the
device connecting to the network automatically, tap next to the network and
tap Forget.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature
or the wireless router.
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Settings
Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.
1 On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2 Tap Wi-Fi Direct.
The detected devices are listed.
If the device you want to connect to is not in the list, request that the device turns on its
Wi-Fi Direct feature.
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Settings
Bluetooth
Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.
• Samsung is not responsible for the loss, interception, or misuse of data sent or
received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted
and properly secured. If there are obstacles between the devices, the operating
distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth
SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies
of files or illegally tapping communications for commercial purposes). Samsung is
not responsible for the repercussion of illegal use of the Bluetooth feature.
1 On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it.
The detected devices will be listed.
Your device is visible to other devices while the Bluetooth settings screen is open.
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Settings
To select apps to use data without restriction, tap Allow app while Data saver on and
select apps.
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Settings
88
Settings
• Mobile Hotspot: Use the mobile hotspot to share the device’s mobile data connection
with computers or other devices.
• Bluetooth tethering: Use Bluetooth tethering to share the device’s mobile data
connection with computers or other devices via Bluetooth.
• USB tethering: Use USB tethering to share the device’s mobile data connection with
a computer via USB. When connected to a computer, the device is used as a wireless
modem for the computer.
1 On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile
Hotspot.
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Settings
3 On the other device’s screen, search for and select your device from the Wi-Fi networks
list.
To connect without entering the password, tap and scan the QR code with the other
device.
If the mobile hotspot is not found, on your device, tap → Configure Mobile
Hotspot and deselect Hide my device.
4 On the connected device, use the device’s mobile data connection to access the Internet.
More connection settings
Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.
• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search
for available printers or add one manually to print files. Refer to Printing for more
information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or
company’s private network.
• Private DNS: Set the device to use the security enhanced private DNS.
Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a
printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
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Settings
Printing content
While viewing content, such as images or documents, access the options list, tap Print →
→ All printers..., and then select a printer.
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Settings
Notifications
Change the notification settings.
On the Settings screen, tap Notifications.
• Suggest actions and replies: Set the device to suggest actions and replies for
notifications.
• Show snooze option: Set whether to show the snooze option.
• App icon badges: Change the settings for app icon badges.
• Status bar: Set how to display notification icons and whether to show the remaining
battery percentage on the status bar.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
• Recently sent: View the apps that received recent notifications and change the
notification settings. To customise notification settings for more apps, tap See all →
→ All and select an app from the apps list.
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Settings
Display
Options
Change the display and the Home screen settings.
On the Settings screen, tap Display.
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to save power by adjusting the brightness of the
display automatically.
• Dark mode: Reduce eye strain by applying the dark theme when using the device at
night or in a dark place. Refer to Dark mode for more information.
• Font size and style: Change the font size and style.
• Screen zoom: Change the screen zoom setting.
• Full screen apps: Select apps to use with the full screen aspect ratio. You can also set the
device to hide the front camera from the screen.
• Screen timeout: Set the length of time the device waits before turning off the display’s
backlight.
• Home screen: Configure settings for the Home screen, such as the screen grid or layout.
• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft
buttons) for more information.
• Accidental touch protection: Set the device to prevent the screen from detecting touch
input when it is in a dark place, such as a pocket or bag.
• Screensaver: Set the device to launch a screensaver when the device is charging. Refer to
Screensaver for more information.
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Settings
Dark mode
Reduce eye strain by applying the dark theme when using the device at night or in a dark
place.
• The dark theme may not be applied in some apps.
• You can quickly activate or deactivate dark mode on the notification panel. Open
the notification panel, swipe downwards, and then tap (Dark mode).
1 On the Settings screen, tap Display → Dark mode and tap the Turn on now switch to
activate it.
2 To set the schedule to apply dark mode to the screen, tap the Turn on as scheduled
switch to activate it and select an option.
• Sunset to sunrise: Set the device to turn on dark mode at night and turn it off in the
morning based on your current location.
• Custom schedule: Set a specific time to turn on and off dark mode.
Screensaver
You can set to display images as a screensaver when the screen turns off automatically. The
screensaver will be displayed when the device is charging.
When you tap the screen while your screensaver is displayed, the screen will turn on.
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Settings
Wallpapers
Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpapers.
Themes
Apply various themes to the device to change the visual elements of the Home screen, locked
screen, and icons.
On the Settings screen, tap Themes.
• Themes: Change the device’s theme.
• Wallpapers: Change the wallpaper settings for the Home screen and the locked screen.
• Icons: Change the icon style.
Lock screen
Options
Change the settings for the locked screen.
On the Settings screen, tap Lock screen.
The available options may vary depending on the screen lock method selected.
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Settings
• FaceWidgets: Change the settings of the items displayed on the locked screen.
• Contact information: Set the device to show contact information, such as your email
address, on the locked screen.
• Notifications: Set how to show notifications on the locked screen.
• Shortcuts: Select apps to display shortcuts to them on the locked screen.
• About Lock screen: View the Lock screen version and legal information.
Smart Lock
You can set the device to unlock itself and remain unlocked when trusted locations or devices
are detected.
For example, if you have set your home as a trusted location, when you get home your device
will detect the location and automatically unlock itself.
• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you
must unlock the screen using the pattern, PIN, or password you set.
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Settings
Face recognition
You can set the device to unlock the screen by recognising your face.
• If you use your face as a screen lock method, your face cannot be used to unlock
the screen for the first time after turning on the device. To use the device, you must
unlock the screen using the pattern, PIN, or password you set when registering the
face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all
of your biometric data will be deleted. If you want to use your biometric data in
apps or features, you must register your biometric data again.
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Settings
98
Settings
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Settings
Privacy
Change the settings for privacy.
On the Settings screen, tap Privacy.
• Permission manager: View the list of features and apps that have permission to use
them. You can also edit the permission settings.
• Send diagnostic data: Set the device to automatically send the device’s diagnostic and
usage information to Samsung.
• Receive marketing information: Set whether to receive Samsung marketing
information, such as special offers, membership benefits, and newsletters.
• Advanced: Configure advanced settings for privacy.
Location
Change settings for location information permissions.
On the Settings screen, tap Location.
• App permissions: View the list of apps that have permission to access the device’s
location and edit the permission settings.
• Improve accuracy: Set the device to use the Wi-Fi or Bluetooth feature to increase the
accuracy of your location information, even when the features are deactivated.
• Recent location requests: View which apps request your current location information.
• Location services: View the location services your device is using.
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Settings
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Settings
Samsung Cloud
Sync the data saved in your device with Samsung Cloud and view the data you have saved
on Samsung Cloud. You can also back up your device’s data to Samsung Cloud and restore it
later.
Syncing data
You can sync data saved in your device with Samsung Cloud and access it from other devices.
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Settings
Backing up data
You can back up your device’s data to Samsung Cloud.
1 On the Settings screen, tap Accounts and backup → Samsung Cloud → Back up this
phone.
Restoring data
You can restore your backup data from Samsung Cloud to your device.
Google
Configure settings for some features provided by Google.
On the Settings screen, tap Google.
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Settings
Advanced features
Options
Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.
Excessive shaking or an impact to the device may cause an unintended input for
some features using sensors.
• Smart pop-up view: Select apps to view their notifications via pop-up windows. When
using this feature, you can quickly view the contents via pop-up windows by tapping the
icon on the screen.
This feature is only available in apps that support the Multi window feature.
• Direct share: Set the device to display the people you contacted on the sharing options
panel to allow you to share content directly.
• Reduce animations: Set the device to reduce the screen effects of certain actions, such as
opening or closing apps.
• Motions and gestures: Activate the motion feature and configure settings. Refer to
Motions and gestures for more information.
• One-handed mode: Activate one-handed operation mode for your convenience when
using the device with one hand.
This feature may not be available depending on the region or service provider.
• Dual Messenger: Install the second app and use two separate accounts for the same
messenger app. Refer to Dual Messenger for more information.
• Send SOS messages: Set the device to send help messages by pressing the Power key
three times.
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Settings
Dual Messenger
Install the second app and use two separate accounts for the same messenger app.
Second app
• The Dual Messenger feature may not be available depending on the app.
• Some features of the app may be limited for the second app.
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Settings
If you uninstall the first app, the second app will also be deleted.
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Settings
Digital wellbeing
View the daily usage history of your device. You can also limit usage time or change the
notification settings for each app.
On the Settings screen, tap Digital wellbeing and parental controls → See your data.
App timers
Focus mode
1 On the Settings screen, tap Digital wellbeing and parental controls → App timers.
2 Tap No timer next the app you want and set the time.
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Settings
1 On the Settings screen, tap Digital wellbeing and parental controls → Wind Down →
Start now.
2 To set the schedule to activate wind down mode, tap Set a schedule, tap the switch to
activate it, and then set the days and time.
Device care
Introduction
The device care feature provides an overview of the status of your device’s battery, storage,
memory, and system security. You can also automatically optimise the device with a tap of
your finger.
Battery
Storage
Memory
Security
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Settings
Battery
Check the remaining battery power and time to use the device. For devices with low battery
levels, conserve battery power by activating power saving features.
On the Settings screen, tap Device care → Battery.
• The usage time left shows the time remaining before the battery power runs
out. Usage time left may vary depending on your device settings and operating
conditions.
• You may not receive notifications from some apps that use power saving mode.
Power mode
Select a power mode that suits your device usage purposes.
Tap Power mode and select an option.
• Optimised: Optimised for a balance between the device’s performance and battery
usage.
• Medium power saving: Activate power saving mode to extend the battery’s usage time.
• Maximum power saving: In maximum power saving mode, the device decreases battery
consumption by activating dark mode and limiting the apps and features available.
Network connections, except for the mobile network, will be deactivated.
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Settings
Storage
Check the status of the used and available memory.
On the Settings screen, tap Device care → Storage.
• The actual available capacity of the internal memory is less than the specified
capacity because the operating system and default apps occupy part of the
memory. The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification
section for your device on the Samsung website.
Memory
On the Settings screen, tap Device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the
apps list, and tap Clean now.
Security
Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Device care → Security → Scan phone.
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Settings
Apps
Manage the device’s apps and change their settings. You can view the apps’ usage
information, change their notification or permission settings, or uninstall or disable
unnecessary apps.
On the Settings screen, tap Apps.
General management
Customise your device’s system settings or reset the device.
On the Settings screen, tap General management.
• Language and input: Select device languages and change settings, such as keyboards
and voice input types. Some options may not be available depending on the selected
language. Refer to Adding device languages for more information.
• Date and time: Access and alter the settings to control how the device displays the time
and date.
If the battery remains fully discharged, the time and date is reset.
• Contact us: Ask questions or view frequently asked questions. Refer to Samsung
Members for more information.
• Reset: Reset your device’s settings or perform a factory data reset. You can reset all your
settings, or only network settings, or accessibility settings. You can also set the device to
restart at a preset time for device optimisation.
1 On the Settings screen, tap General management → Language and input → Language
→ Add language.
To view all the languages that can be added, tap → All languages.
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Settings
To change the default language from your languages list, select the language you want and
tap Apply. If an app does not support the default language, the next supported language in
the list will be used.
Accessibility
Configure various settings to improve accessibility to the device.
On the Settings screen, tap Accessibility.
• Screen reader: Activate Voice Assistant, which provides voice feedback. To view help
information to learn how to use this feature, tap Tutorial.
• Visibility enhancements: Customise the settings to improve accessibility for visually
impaired users.
• Hearing enhancements: Customise the settings to improve accessibility for users with
hearing impairment.
• Interaction and dexterity: Customise the settings to improve accessibility for users who
have reduced dexterity.
• Advanced settings: Configure settings for Direct access and notification features.
• Installed services: View accessibility services installed on the device.
• About Accessibility: View the Accessibility information.
• Contact us: Ask questions or view frequently asked questions.
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Settings
Software update
Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap Software update.
If emergency software updates are released for your device’s security and to block
new types of security threats, they will be installed automatically without your
agreement.
User manual
View help information to learn how to use the device and apps or configure important
settings.
On the Settings screen, tap User manual.
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Settings
About phone
Access your device’s information.
On the Settings screen, tap About phone.
To change your device’s name, tap Edit.
• Status: View various device information, such as the SIM card status, Wi-Fi MAC address,
and serial number.
• Legal information: View legal information related to the device, such as safety
information and the open source licence.
• Software information: View the device’s software information, such as its operating
system version and firmware version.
• Battery information: View the device’s battery status and information.
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Appendix
Troubleshooting
Before contacting a Samsung Service Centre, please attempt the following solutions. Some
situations may not apply to your device.
When you turn on your device or while you are using the device, it
prompts you to enter one of the following codes:
• Password: When the device lock feature is enabled, you must enter the password you set
for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you
must enter the PIN supplied with the SIM or USIM card. You can disable this feature by
using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly
several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with
the SIM or USIM card. For more information, contact your service provider.
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Appendix
Forcing restart
If your device is frozen and unresponsive, press and hold the Power key and the Volume
Down key simultaneously for more than 7 seconds to restart it.
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Appendix
117
Appendix
118
Appendix
If the tips above do not solve the problem, contact a Samsung Service Centre.
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Appendix
120
Copyright
Copyright © 2019 Samsung Electronics
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form
or by any means, electronic or mechanical, including photocopying, recording, or storing in
any information storage and retrieval system.
Trademarks
• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of
the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the
double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.