User Manual

for AI Alarm Wireless NVR Kit

Please read this user manual carefully before installation

 Content

Statement .............................................................................................1

Safety Cautions ....................................................................................2

Open-package inspection .....................................................................2

Preparation to setup .............................................................................3

Camera SystemSetup ..........................................................................4

System Setup .......................................................................................8

How to customize record plan ............................................................ 11

How to customize human detection alarm plan .................................. 12

Smart Playback .................................................................................. 14

Backup ............................................................................................... 16

Remote view on Smart Phone .......................................................... 17

How to Use the app. ........................................................................... 20

Frequently Asked Questions .............................................................. 22

Remote view on PC-client software .................................................... 28

 1 Statement
Thank you for purchasing our Wireless Security Camera System. Please
read this User Manual if having any inquires during installation and
operation.
Warm Notice: We sell different system models on Amazon, if your system is
combined with Normal cameras and Alarm cameras, please install Alarm cam
at important location of your house.

Description about AI Human Alarm Camera with floodlight

Video image is Shine a light on human Instant phone app

black/white in darkness activity with 4 human alert will be pushed
when there is no human activated ultra-bright when human
movement floodlights and record intruder detected.
colour video

AI Human Alarm: camera will only detect human movement, animals or

leaves won’t trigger the alert. Detection area, time and triggered action can
be customized.
Floodlight:: Camera has built-in IR leds and floodlight leds. IR leds will
automatically switch on for black and white night vision when environment
gets dark. Floodlight will turn on once human detected at night, won’t turn
on at day time.
App alert: alert message with color snapshot will be sent to your phone
once intruder detected.
One way audio: Camera has built-in sound pickup, no speaker. You can
hear camera end sound from phone app and TV, record video and audio.
Note: PC monitor without speaker cannot delivery sound. Need connect
separate speaker to NVR’s audio output.
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 2 Safety Cautions

1 We provide one 12V/2A power adapter for NVR box, 12V/1A power
adapter for cameras. Hard drive inside NVR won’t be recognized if NVR
was powered by wrong adapter.

2 Camera’s antenna cannot be replaced, please be careful when adjust

antenna, do not damage it.
3 The RJ45 Ethernet connector at camera end will only be used when
camera offline, please do not cut it.
3 Open-package inspection
Here is the list for product and relevant accessories. If there is anything
broken or missing, please contact us as soon as possible.

No. Name Quantit No. Name Quant

y ity
01 NVR 1 06 Quick Operation Guide 1

02 IPC 4/6/8 07 Waterproof Lid 4/6/8

IP Cable(1M) for
03 1 08 Screws for IPC 4/6/8
Internet Service
04 USB Mouse 1 09 Power supply for NVR 1

05 Power supply 4/6/8

for cameras

Camera Appearance

1. power supply port. 12V/1A power cord.

2. Ethernet port for certain use, like adding new camera.

2
 4 Preparation to setup
Before installation, be sure to have following:
TV/PC monitor (Not laptop or all in one computer), 960P or higher
resolution.

VGA/HDMI cable
Router(WAN)
Hard drive. Hard drive is required for recording. If you purchase the system
without HDD pre-installed, please install one by yourself.
Please make sure the size and configuration should be: 4TB HDD Max can
be supported: Internal, SATA Interface, 3.5/2.5inches.
Notice: This manual is designed for different system model, if your
system has pre-installed hard drive, please skip this step and check
further steps to install the system.
How to install hard drive into NVR box:
Please power off NVR before install hard drive.

Loose the top two screws to remote the cover Connect data wire and power wire to hard drive

Connect data wire and power wire to Main Board Screw HDD to the bottom, replace cover

Notice: New Hard Drive needs to be formatted before recording. After installa-
tion, on your monitor, please navigate to Main Menu>Advanced>HDD Info,
choose the hard drive, click Format Storage.

4 3
 Camera System Setup
Connect cameras to power supply by 12C/1A power cord.

Connect NVR to power supply by provided 12V/2AV power adapter.

NOTICE：DO NOT USE Camera’s ADAPTER FOR NVR
Connect provided mouse to NVR box.

Connect NVR to PC Monitor or TV by VGA/ HDMI cable, please kindly noted

that the system doesn’t support on laptop and All- in-One PC for initial Setup.

Connect NVR to the router by provided Ethernet cable, the router must be
WAN(wide area work).

(Image may vary for different model)

Notice： We provided 9.8ft power cord for each camera. If needed, please
contact customer support for 16.5 or 33ft power extension cable.

After system initialization, camera’s image will comes up one by one in minutes.
If no image comes up, please check FAQ 1.
Or contact Customer Service for tech support.

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Installing cameras
Place cameras to location where you plan to installed for testing. Do not attempt
to mount cameras up to wall until you are able to view images on monitor.

Punching positioning: put camera base on the wall, locate the positions of
the holes by pencil.
Using 5mm drill to punch in the marked areas, make sure every hole is
deeper than 30mm.

Knock the plastic rivets into the guide holes and ensure that they are
tightened up
Fixing IPC: The structure of camera is integrated, please use 3 provided
screws to fixcamera on wall.

Bracket adjustment: loosen according screws on IPC base, adjust

camera’s direction, then, fasten screws.

Please install and adjust camera and antenna angle refer to following

information.

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Best placement of cameras in their final location
The NVR’s signal coverage is circular with the NVR’s antennas
in the center. Signal is strongest around the combined NVR
antennas and weak in the area immediately between the 2
antennas.
For best signal reception, cameras should be placed around
the NVR and as close to the same horizontal plane as the
location of the NVR. The camera antennas should be vertical or
perpendicular to the orientation of the two antennas on NVR
box.
All antennas point to same direction: All antennas point to NVR or earth:

NVR and camera at same level helps signal reception:

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Wrong Installation Scenario: Cameras After adjustment: Getting
Are installed closely to the wall, which much clear night vision image
after turn camera lens towards
reflect light at night with the IR leds. right.

Note: Wall, glass or tree will reflect camera’s IR red light at night. So we
don’t recommend to mount cameras around too many obstacles, it will
decrease night vision video quality and accuracy of human detection a
lot.

Other Wrong Installation Scenario

Camera lens towards tree, IR Object in front of camera lens

light reflection causing other reflect IR lights
area hard to see

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 6 System Setup
Change Password: After
installing the system, power NVR
and cameras up by correct power
adapter accordingly, camera image
will show up on screen one by one.
Right click your mouse at monitor,
choose Main Menu, for safety
consideration, you’ll be asked to
change password and set security
questions first.

Notice: Please make sure write down

the password and security QA, it may
take efforts to reset password if you
forgot the
security QA.

Q:What if I forgot my system login password?

A: On your monitor screen, you can click Forgot Password button to reset
password by Question Security Password. If you forgot answer, please click
forgot answer, click by App, use Xmeye app to scan the verification QR code.

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Log in: Click Next, You’ll see
password page pop up. Input
your password.
Simply click Log in to
access the system.

Set Time: After login,

please navigate to Main
Menu>Date and Time, set
time zone and time.

Check Network Status: please make sure your NVR has been connected
to Router by Ethernet cable, on your monitor, please navigate into Main
Menu>Network, make sure DHCP is selected, choose Net Service>Cloud,
check whether it’s Connected or not.

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Notice： If it’s not Connected status, please click Cancel get back to Network
page, tick off DHCP, click OK, navigate into Network page again, select DHCP
click OK. (Recheck the DHCP button).
Then, unplug the system from power supply for a while, plug it back again,
navigate into Main Menu>Network>Net Service>Cloud, check whether it’s
Connected or not.

Step1：tick off DHCP, click OK.

Step2：navigate back into Network page, select DHCP again, click OK.

Step3：Then, please unplug the NVR box from power supply for a while, plug it
back again to double check result in Main Menu>Network>Net Service>Cloud page

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7 How to customize record plan
Warm notice: A hard drive is required for recording. If the hard drive
was purchased separately, please install it into NVR box as page 3,
format it before using.

The system default setting is both 24/7 continuous recording and human
detection recording. If you want to change it to time schedule recording
based on your own schedule. Please check following information.

Customize Schedule Record:

From home screen, please navigate to Main Menu>Record Conf, choose
channel.
Length: Time length of each recorded video file, 60 minutes per file as default.
Mode: Choose Schedule
Week: Select All
Period: Set record period based on your own schedule. (Like when you are not

at home from 7:00am to 9:00am, 17:00pm to 19:00pm, you can set period 1 as
7:00—9:00, period 2 as 17:00—19:00 for regular record)
Enable Regular behind period, click OK. Select another channel, set record
schedule again as same steps. Cameras will record continually within each
time period and when human detection alarm triggered.

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8 How to customize human detection alarm plan
Human detection function has already been turned on before shipping, system
will detect and record human movements 24/7 continually under each
camera’s whole coverage, floodlight will be triggered only when human detected at
night (when environment is dark).

Customize Human Detection Alarm Plan:

From home screen, please navigate to Main Menu>Alarm>Intelligent Alert,
choose Channel, make sure Enable and Human Detect are checked.
Click Rule: You can select a important area to detect human. Default
human detection area is whole screen, please simply drag your mouse to
select specific area within red box for human detection. Click OK to save.

Click Period: please select All as week, set human detection periods
based on your own schedule. (Like when you are not at home from
7:00am to 9:00am, 17:00pm to 19:00pm, you can set period 1 as
7:00—9:00, period 2 as 17:00—19:00), click OK.
MD Interval: the shortest time between two human movement
triggered event.
Record Channel: Select which channel start to record when this
camera catch human movement. For example, you can enable all
channels to record when the front door camera detect human.

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Tour: When which camera detected human movement, it’ll zoom in
full screen.
Snapshot: please make sure related channel has been selected.
Otherwise, app notification won’t be sent.
Alarm Action: please select whether show message(NVR screen
notification), mobile reported (App alert), buzzer(NVR beep) or send
email when human movement happens. (if email alert needed, please
enable it here, then, check FAQ3 about how to setup email).

Choose another channel to customize alarm plan as same steps.

How to turn off camera

floodlight: On your monitor,
please right click mouse, choose
IPC param, please change camera
day/night mode from Smart Alert to
normal. Camera’s floodlight won’t
be triggered anymore.

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 9 Smart Playback
On home screen, please right click the mouse-- navigate to Playback,

Common Playback:
Choose the Channel and Date, click Search button. Timeline in colors
will show up at bottom of screen, different color refer to different record
type, click timespot on the timeline to start playback. Right click your
mouse, choose UpWindow to navigateout.

Check human detection recording only: the red line refer to Human Alarm
recording, put your mouse on the timeline, scroll mouse, the timeline will be
expanded, please click on the red line to check human detection recording.

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Playback Based on Face Search: On home screen, please right click the
mouse-- navigate to Playback, choose Face Search, select channel, date
and click OK. You’ll see how many people entered the area in that day.

Click the play icon on thumbnail picture to view the human recordings.

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 10 Backup
Please kindly noted that System has overwrite function, old files will be
deleted when HDD is full. Please backup important video to your computer
via USB flash drive as following information.
1 From the home screen, please right click your mouse, choose Main Menu-
System Setup>Backup, inset a USB flash drive into the USB port of NVR box,
click Detect, after the flash been searched out, please select it, click Backup.

2 Select Record Type, channel, set start time and end time, click Add, video
files will show up in the area, please select target file, click Start.

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 11 Remote view on Smart Phone
1to add device to XMEye
How
App Step1: Please search and
download the free app XMEye in
App Store or Google Play Store,
or simply scan the QR code at
right to download.

Step2: Register
Open the app, click Register to

create an account based on your

email address or phone number.

Step3: Find Device QR code

On your monitor, from the home
screen, click the QR code icon at
bottom. Or right click your mouse,
navigate to Main
Menu>Advanced>Version, find QR
code of Device Serial Number.

(Please make sure ‘Net Status’ is

Connected)

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 Step4: Add device
On your phone, please open XMEye app,
login your existed account, click ‘+’ at upper
right.

In Add Device page, set Device name.

Click the Serial Number QR code, then,

scan the QR code of device ID on your
monitor screen.

Username is admin, input your system login

password (not account password). If you
haven’t change it yet, there is No Password
required as default, please leave it blank,
click OK to finish.

Q: What if it show Wrong Password error after

adding device?

A: From the home screen of XMEye app, please

Click the icon beside your device name,
choose Delete. Then, please click ‘+’ icon to
add device again. Please make sure to input
your system login password. If you forgot
system login password, please check FAQ2.

Step 5: Start Preview

After adding device, please enable the

Check mark behind your device name, click
Start Preview.
Step 6: Open Alarm Push
Click the button at upper left
corner, choose Alarm Push,
please enable it.
Otherwise, you may not able to
receive app alert message.

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Step 7: Check App Alert Message
When human movement detected, instant app alert will be sent to your smart
phone, simply click on the message, you’ll navigate into the APP to start
preview,

click button at upper left corner, choose Alarm Push, click on the device
name (red circle area), you can check the human detection message with color
snapshot.

Step 8: Open Phone Permission Setting

If your smart phone cannot receive app alert after setting, please navigate into
your phone setting, check whether the notification permission of XMEye has
been turned on or not. Please give all permission to XMEye in your phone
setting.

Android User:

19
 iPhone User:

12 How to Use the app.

On your phone app, please navigate to the Preview page, double click

one channel, click button to hear the sound from camera end.

Notice: This system applied one way audio, cannot delivery sound from phone to
camera end, microphone button doesn’t work.

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Sign Meaning Sign Meaning

Hear the sound from Click to playback recordings in

this camera end system hard drive

Not supported Settings for this camera

Take snapshot and save to Full Screen

phone local file

Record video and save to View 4 cameras at the same

phone local file time

How to change human detection alarm setting from app end?

If you don’t want to receive App Alert message from specific camera, on your
phone app, please navigate to the Preview page, double click to zoom in the

camera’s channel, click button, choose Alarm Config, turn off Alarm push.

If you want to turn off both Siren and Floodlight Alarm for this camera, please

turn off Human Detection directly.

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 13 Frequently Asked Questions

Q: What if one or two cameras show offline? How can I add them
again.
1. Please try to swap camera power adapter for testing, just in case
power cord issue.
2. From the home screen, please right click your mouse, choose
Wireless>Channel Set, click Search>Quick Set, cameras will be searched
and added again automatically.
3. If problem remains, please place the camera closer to NVR, if image
show up, it’ll be signal issue, please change the camera’s location.
4. If still no image when put camera closer, this camera must lost connection
with NVR. Please match its code with NVR as following:
Step1: please connect it to NVR by Ethernet cable directly.

Step2: on your monitor, please go to Wireless, click Code for Wireless, the camera
will built wifi connection with NVR again.

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Q2: What if I forgot my system login password?
A: 1. On your monitor screen, you can click Forgot Password button to reset
password by Question Security Password.

3. If you forgot the security answers, please click Forgot Answer on TV

monitor, open Xmeye app, click the button at upper left corner, use your phone
to scan the QR code on TV, you’ll get a Code, input the code to the monitor,
you’ll be able to change password.

Note: If enter wrong password up to three times, the user will be locked, please
reboot the system or try again after half an hour later.

Q3: How can I restore the system back to factory?

A: On your monitor screen, please navigate into Main Menu>Advanced>
Restore, reset the system back to factory.

Q4: How to strengthen camera signal?

1. Please make sure all cameras and NVR’s antenna point up.
2. Please don’t place camera behind glass or metal wall.
3. Please try to adjust camera’s antenna direction for best signal reception.
4. Please contact customer service for signal booster.

Q5: How can I check hard drive status?

A: On your monitor screen, please navigate into Main Menu>Advanced>HDD
Info. Please check whether your hard drive status is Normal or not. If it’s
abnormal, please click on the hard drive information, choose Format Storage.
Then, double check result. If there is no hard drive information, please check the
power adapter for your NVR and cameras.

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Q6: How can I get human detection notifications on my Smart Phone?
A: After setup human detection alarm on monitor, please select Mobile
Reported at Intelligent Alert page. On your phone app, please open Alarm
push. If problem remains, check page 19 of user manual.

Q7: How can I receive e-mail notifications for human detection?

A: 1. On your monitor, please navigate to System Setup>Intelligent Alert,
Choose Send Email alert type.
2. Then, on your home screen, please navigate to Main Menu>Network>Net
service>Email, to input following information to bind the system to your email.
Server: If you’re using Hotmail/Outlook, please input:
smtp.live.com If you’re using gmail, please input:
smtp.gmail.com
Username: Please input your
email address.
Password: Please input your
email password.
Sender: Please input your
email address.
Receiver: Receiver’s email
address can be the same as
your username. Click Mail
Testing>OK.
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3. If you still cannot receive any email notification, please log into the web
version of your Email account. At the upper right-hand corner, click on the
Settings button, then select Connected accounts > POP and IMAP Select
‘Yes’ and ‘Don’t’ as shown in the picture below and Save.

Q8: After connecting, why nothing show up on screen?

A:1. Please make sure your monitor has been set to HDMI Mode(Please
match with your HDMI Port), and HDMI cable is tightly connected.
2. Whether the resolution of your Monitor is 960P or high above 960P?
Since the output resolution of our system is 1280*1024P. If monitor’s
resolution is not compatible, image won’t show up either.
3. Please try to connect NVR to another monitor with higher resolution, after
images show up, please right click the mouse—Main Menu –System Setup--
Display--adjust to lower level, such as 1024*768--Click ‘Apply’ to save.
4.Ifabovedoesn’thelp,pleasetryconnectNVRtomonitorbyVGAcable,andsetthe
monitor mode to VGA. Since VGA connection is more stable than HDMI
connection.

Q9: How do I modify system login password?

A: From the home screen of your monitor, please right click your mouse,
click Main Menu>System Setup>Account, select the user, click Modify
Password.

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Q10: What if my USB flash drive
cannot be detected by the system?

A:Please insert your USB flash drive

into computer, format it by FAT32 format.
Then, plug it back to NVR to search
again.

Q11: Sign Meaning at home screen of monitor.

Q12: Why I cannot add the device to the app? My system show
Disconnected in Main Menu>Advanced>Version page.
A: 1. Please make sure Wireless NVR has been connected to router by Ethernet
cable. The light on network port of NVR box is flashing yellow and green.

26
2. If the light is off, please try to swap Ethernet cable for testing, just in case
the Cable is bad. Also, please make sure your router can provide Internet
service by Ethernet cable indeed.
3. If the light is on, please try to navigate into Main Menu>Network, tick off
DHCP, click OK, select DHCP again, click OK. Then, reboot your NVR box to
double check result.
4. If problem remains, you may need to set the system IP address manually,
please contact customer service for tech support.

Q13: How does human detection recording work?

A: When human movement detected, cameras will start to record immediately,
cameras will stop record 10s after human gone. (In Main Menu>System
Setup>Intelligent Alert page, you can change Postrec time)

Q14: Do I need to set the system only record when human detected for
saving hard drive storage?
A: Our system has most advanced video data compression
technology, 1TB hard drive can record more than 2 week 24/7 continually.
When hard drive is full, oldest file will be deleted automatically. For avoiding
missing important information, we do recommend customer to keep both of
human detection recording and regular recording opened.

Q15: What if I want to install one of the camera far away from main station?
A: Since our camera has auto repeater function. Camera can be used as signal
booster, if you want to install cameras farther away from NVR, please buy
another camera. After match its code with NVR, link two cameras like daisy
chain. It’ll help strengthen signal automatically.

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14 Remote view on PC-client software
If you need to view the video on your computer or laptop, please send
email to customer support email by your personal email and tell us your
computer type(Windows or Mac)and we’ll send it to you. E-mail Subject:
Request CMS software for MAC OS system or Window system.

Install CMS software first.

When you install it,it will come out a window(in chinese)you need to
change the language into English as following then click the button(N):

Click System> Device Manager >Zone List>Add Area(just name the zone,
don’t need to name the upzone)

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Click the zone you have added>Add device>input the name>Select Cloud

Then go to your monitor of the

camera system and right click
the mouse>Main
Menu>Advanced>Ver-
sion>Find the serial number
and input it to the CMS .
Username is NVR system user
name on your home monitor
screen.(If you don’t change it
in your setup, it should be
admin)

Password is your NVR system

password on your home
monitor screen.(If you don’t
change it in your setup, it
should be blank, no pass- word)
Click OK and go back to the home page of the CMS,then double click the
device you have added(on the top left corner)you will see the video.

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