Hometown Pharmacy
Hometown Pharmacy
Hometown Pharmacy
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Pl'l.a....J:'i:"I.Rcy"
Business Plan
Copy 1 of8
Written by:
The components of this business plan have been submitted on a confidential basis. It cannot be
reproduced, stored, or copied in any form. By accepting delivery of this plan, the recipient agrees
to return this copy of the plan. Do not copy, fax, reproduce, or distribute without permission.
TABLE OF CONTENTS
1.1 Team 4
1.2 Business 4
1.4 Strategy 5
1.5 Competitors 5
2.I Opportunity 6
2.2 Strategy 7
4.0 OPERATIONS 11
4.I Production I I
5.5 Salaries 13
LIST OF APPENDICES
APPENDIX 1: STRATEGY 19
APPENDIX 2: ALTERNATIVE VALUATION METHODS 20
APPENDIX 3: INCOME STATEMENT 21
APPENDIX 4: BALANCE SHEET 22
APPENDIX 5: BREAKEVEN ANALYSIS 23
APPENDIX 6: PER STORE CASH FLOW 24
APPENDIX 7: FINANCIAL RATIOS 25
APPENDIX 8: OPERATING CAPITAL ANALYSIS 26
APPENDIX 9: STRATEGIC PROFIT MODEL 27
APPENDIX 10: STRATEGIC PROFIT MODEL. 278
APPENDIX 11: STRATEGIC PROFIT MODEL 279
APPENDIX 12: DEFINING THE BUSINESS 30
APPENDIX 13: DEFINING THE BUSINESS 301
APPENDIX 14: COMPETITIVE ADVANTAGE COMPONENTS 32
1
)
1.0 EXECUTIVE SUMMARY
1.1 Team
• Jason Glidden: Mr. Glidden experience is in developing corporate marketing and
management plans for multi-regional chain restaurants. He has organized, trained. and
managed new restaurant locations. Jason also has an MBA from The University of
Montana and access to a network of social and financial capital.
• Board of Advisors
While the Board of Advisor selection process has just begun, we have developed a matrix
that will evaluate each advisors experience, level of commitment to the project,
knowledge, network, and access to capital. ThIS matrix will be used to select the best
from a promising pool of candidates.
As a unit, this team will meet the goals of stage one and serve as the core unit as the
company accomplishes the goals of phases two and three. J.J. will spearhead finance and
business development, Jason will oversee human resources, marketing, and information
technology. David will contribute technical and operational knowledge specific to the
industry. As the company grows, managers will be added.
1.2 Business
Hometown Pharmacy will execute a geographic rollup of Independent Pharmacies. The
company will be organized as a "C" corporation to facilitate transfer of uwnership and the
eventual Initial Public Offering exit strategy. HorneTown's strengths include education.
experience, social and financial capital, determination, and youthful enthusiasm. The company's
weaknesses are limited industry and geographic roll-up experience.
1.4 Strategy
HomeTown will compete in the pharmacy industry by differentiating itself with a unique mix of
community involvement, products and clinical services. The company will attract skilled talent
by collaborating with pharmacy schools, providing an above average compensation package,
focusing on customer service and providing new pharmacy graduates an opportunity to utilize
their clinical skills in a community pharmacy setting.
1.5 Competitors
The main competitors in the industry that are those which are geographically located within one
hour drive of each of our store locations, and mail order distribution alternatives. These
competitors wi II likely include Corporate owned chain stores; franchise stores and some
alternatives that offer mail delivery. Appendix II reflects the current industry forces. The
demand of pharmacies and pharmacists currently exceeds supply due to a shortage of licensed
pharmacists, and as the number of baby boomers with higher prescription medication needs
grows, this gap is expected to widen. HomeTown will attract pharmacists through university
recruitment and with compensation packages that exceed industry averages.
I West DS 2006 NCPA-Pfizer Digest. National Community Pharmacist Association. October 06.
5
interested in putting up part of the $91Ok of cash necessary to fund Phase One have been
identified. Social and human capital accounts for an additional $91Ok of initial equity ownership
reserved in the company (see section 5.1) such that the company is valued at $1.82k. Initial
equity investors (i.e., 5>91 Ok) will receive stock immediately in HomeTown pharmacy. All other
equity ownership must be vested and will not be distributed until the goals of Phase one are
complete. The time line illustrated in the "Growth Strategy" section of this document will begin
in 6 months, which means that by the end on years we will have to raise an additional $1.5
million necessary to accomplish the goals of Phase Two. This will constitute a second round of
outside financing.
In order to "roll up" independent pharmacies and make them more profitable, HomeTown
Pharmacy will provide an "exit strategy" for existing independent pharmacy owners that will
allow for a comfortable retirement and piece of mind that the pharmacy will remain in the
community. HorneTown will offer new pharmacists a competitive salary and offer business and
clinical training to attract and retain their services.
2, I Opportunity
2.1.1 A Generation Getting Older
The great generation of "Baby Boomers" is reaching the age of retirement. In the United States,
over 7,900 people reach the age of60 each day. The U.S. population age 65 and over is going to
double by the year 2030. This will mean that I in 5 Americans will be over the age of 65 in 25
years or less. As this generation, which is estimated to be over 78.2 million2 continues to age, its
need for prescription drugs increases. Although the health of this new generation of retirees is
improving, a large number still suffer from chronic conditions such as heart disease or diabetes.
Patients with chronic diseases such as these may take upwards of five daily medications. and as
this population grows, the burden on the healthcare system will grow as well. This will lead to
an increase in not only the size of the potential pharmaceutical market but also increase revenues
through out the industry.
6
creating a shortage of medical services in rural areas across the United States. Many people are
forced to travel over 50 miles to fill prescriptions and receive simple medical services.
HomeTown Pharmacies will be able to acquire rural pharmacies from the retiring owners for a
price at or below market value. At the same time by being located in rural areas, HomeTown
Pharmacies will be less likely to have to compete with larger chain pharmacies found in larger
metropolitan areas.
2.2 Strategy
The strategy of Hometown Pharmacy is to create a chain of pharmacies that will add value to an
existing customer base. In doing so. HomeTown will provide existing pharmacy owners looking
towards retirement with a sound exit strategy from their business. As the number of store
locations increase, so will the operational effectiveness and efficiencies associated from
operating multiple units in a geographic cluster. Hometown Pharmacy will differentiate its brand
from the competitors based on a unique, profitable mix of goods and services in convenient
locations closer to customers than major market locations.
7
2.3 Industry Overview
The retail pharmacy industry is a $230 billion industry. In 2005 over 3.3 billion prescriptions
were filled by pharmacies. This number rises each year as the general population continues to
age. This industry is a highly fragmented industry made up of chains stores, supermarkets, mass
merchandisers, mail order pharmacies, and independent pharmacies. This industry is expected to
grow by 5% each year. This can be attributed to the increase of the population age, increases in
marketing by pharmaceutical companies, and the introduction of new drugs to the market. (See
Appendix 11 - Retail Pharmacy Industry Forces)
• Power ofBuyers: The end consumers of pharmaceuticals have little buyer power. They
have limited product knowledge and rely on the pharmacists to educate them on the
prescriptions being purchased. End users do not have the knowledge or capability to
create the products themselves and therefore must rely on the expertise of the pharmacies.
In large metropolitan areas switching costs are low due to the high number of competitors
in a small geographical location. In rural settings the opposite is found due to the small
number of competing pharmacies. Brand loyalty can be created through the development
of relationships between the pharmacists and the end user.
• Threat ofNew Entrants: The introduction of online pharmacies has increased the
number of competitors within the pharmacy industry. The U.S. government has begun to
regulate and restrict the sale of pharmaceuticals via the Internet forcing end consumers to
again rely on local pharmacies for their drug needs. The threat of new entrants in rural
areas is decreased because the market can support only a small number of competitors.
• Threat ofSubstitutes: There is very low threat of substitutes in the pharmacy industry.
Although there has been a small increase in all-natural remedies, the majority of end
users still rely on medications sold through pharmacies.
• Industry Rivalry: There is low rivalry between competing pharmacies due to the growth
of the industry each year. Concentration levels are still moderate in densely populated
areas and are low in rural areas. Barriers to exit are low due to industry growth and the
ability to sell inventory back to the suppliers.
8
2.3.1 Independent Pharmacies
Independent pharmacies make up 41 % of all U.S. Pharmacy locations and dispense 42% of the
nation's retail prescription drugs. The nation's independent pharmacies, independent pharmacy
franchises, and independent chains represent a $92 billion marketplace. There are approximately
24,500 independent pharmacies in contrast to all traditional U.S. retail drug store chains
(including Walgreen's, CVS, Rite Aide, r- Total V.S. Pharmacies
ete.) have only 18.000 stores combined. .
Independent pharmacies are qualified as
being any that are privately held and not
a part of the other designated groups.'
4 West DS. 2006 NCPA-Pfizer Digest. National Community Pharmacist Association. October 06.
j fact Sheet: PBMs and Mail Order. National Community Pharmacist Association. July 06
o States respond to mail order pharmacies delivering and dispensing prescription drugs into their states. National
Alliance for Model State Drug Laws. Jan 4,2005.
9
stores. and could not afford to carry high-margin products with low turnover. Through affiliation
with HomeTown Pharmacy, product mix will be increased to allow for customers to have the
ability to receive any medication or durable medical supply through the local retailer.
• Immunization Services
New Doctorate of Pharmacy graduates are entering the profession with full immunization
certification. This service is valuable to consumers because pharmacies are the frontline
of healthcare, and pharmacy immunizations provide a convenient alternative to scheduled
immunization appointments. Furthermore, it is an excellent opportunity for the patient
and pharmacist to develop a personal and professional relationship.
10
3.4 Advertising and Promotion
The advantage oftaking over an existing business is that there is a customer base already
established. HomeTown Pharmacy will look to further develop these relationships by providing
a high level of customer service while adding additional services to create a more complete
health care facility. It will be critical that we maintain a small town feel for our customers and
become a positive member of the local community. In an effort to promote our HomeTown
image, we will design our marketing efforts accordingly. We will provide equipment and
advertising for events such as periodic summer barbeques and breakfasts. HomeTown will also
do what it can to participate and contribute to the community through events such as:
• Health fairs: these fairs will be set up to provide health screenings and educational
seminars to promote a healthier life style.
• Local athletics: sponsorship of local athletics that will encourage an active lifestyle for
kids and develop strong community ties.
4.0 OPERATIONS
4.1 Production
HomeTown Pharmacy will follow the industry's traditional model for the dispensing of
prescription medicine. Each store will be staffed with one full-time pharmacist, one part-time
cluster relief pharmacist and a variable number of pharmacy technicians. This staffing strategy
correlates perfectly with a top 25% independent pharmacy practice (i.e .. one with $2.6 million in
II
annual sales). As sales increase, an additional full-time pharmacist will be hired to help with the
increasing prescription load and to begin implementation of clinical programs. All prescription
medicine will be purchased in bulk from supply companies. The filling of prescriptions will be
preformed by a pharmacy technician or an automated dispensing machine. Each prescription
must be checked by the pharmacist to ensure that the prescription is correct, and the pharmacist
will provide counseling on all new prescriptions, if additional information must be relayed to the
patient. or if the patient has questions. The use of the technicians and automated dispensing
machines will reduce labor costs to the pharmacy and allow for an increase in the number of
prescriptions filled.
Stock will be issued and vested based upon pre-determined goals. Selling pharmacists will have
the option to take stock in lieu of cash payment established in the purchasing model and
negotiated on a case-by-case basis. Shares will be issued to founders and original investors in
proportion to their contribution. Undistributed shares have no voting rights.
Important decisions will receive heavy inf1uence from the company's Board of Advisors (at first)
and later from the Board of Directors. The difference between the aforementioned boards is
simply a matter of Iiability, resource and compensation. For all practical purposes. they are the
same body at different times during development. Shareholders will vote half the members of
this body each year. The non-management majority stockholder will always have a seat on the
board.
12
5.3 HomeTown Company Valuation
Until a majority shareholder vote determines otherwise, the company will be valued based on the
higher of two methods I) a standard Net Present Value formula of5 years' projected cash flows
with a required Internal Rate of Return of 15% and then adding back Owner's Equity calculated
from a typical balance sheet or 2) by sealed bid auction with one week notice and including the
participation of all interested stakeholders; including all stockholders, all employees, and all
debtors that have claims of more than $25,000.
5.5 Salaries
Company funds will only be used for expenses and no salaries will be paid until the company
generates a positive cash flow. No more than half of the company's positive cash flow will ever
be spent on salaries.
• Jason Glidden
Mr. Glidden will handle the marketing of Hometown Pharmacy. His experience comes
from developing corporate marketing and management plans for multi-regional chain
restaurants for large corporations. Jason has organized, trained, and managed the
openings and daily operations of new restaurant locations. Jason will be responsible for
the marketing of HomeTown Pharmacy. Maintaining a consistent brand image through
out the company will provide the marketing tools necessary for the company to reach
revenue goals. Jason also will be receiving an MBA from the University of Montana and
brings access to a network of social and financial capital.
• David Jurenka
Dr. J urenka is a licensed pharmacist with experience in the daily operations of an
independent pharmacy and large corporate pharmacy chains. This has allowed David to
build relationships with numerous professionals in the pharmacy industry and to develop
strategies to run a more efficient, profitable, and customer service oriented pharmacy. He
will oversee the research and development of advancements in pharmacy procedures and
practices. In addition, David will work with fellow pharmacists, pharmacy school faculty,
government officials, and insurance companies to create further value for both the
company and its customers.
13
• Board ofAdvisors
While the Board of Advisor selection process has just begun, we have developed a matrix
that will evaluate each advisors experience, level of commitment to the project,
knowledge, network, and access to capital. This matrix will be used to select the best
from a promising pool of candidates.
As a unit, this team will meet the goals of stage one and serve as the core unit as the
company accomplishes the goals of phases two and three. J.J. will spearhead finance and
business development. Jason will oversee human resources, marketing, and information
technology. David will contribute technical and operational knowledge specific to the
industry. As the company grows, managers will be added.
Through the acquisitions of existing pharmacies, HomeTown Pharmacy will gain economic
advantages that did not exist within the pharmacy before the acquisition. HomeTown Pharmacy
will be able to increase operational efficiencies within the day-to-day operations of each store.
HomeTown Pharmacy will add value to each store by utilizing various economies of scale. Each
store wil] retain a degree of individualism but benefit greatly from the information sharing and
negotiating power of being a part of a larger organization. Each store will benefit from
improvements in information technology, accounting, finance, billing, purchasing, marketing,
advertising, store layout and atmosphere improvements, brand association (eventually), product
mix, product differentiation, new services, etc. HomeTown will also have relationships with
several Pharmacists in a given geographical area that can help each other cover shifts in the event
of illness, vacation or fatigue.
• Marketing: A general marketing plan can be implemented across multiple stores located
in the same regional district. This will lower marketing cost to individual store locations
and help to build a consistent brand image.
14
ahead of industry standards by researching new drug introductions, medical products, and
provide detailed summaries to local store locations. This will cut R&D cost at a local
level, and save local managers and pharmacists time spend to research these areas
individually.
By law, a licensed pharmacist must provide counseling on every new prescription that is
dispensed to a patient. Pharmacy Technicians enter and fill each prescription, but a pharmacist
must be present in the store at all times. The justification for this legal requirement is that there
needs to be a qualified expert on hand to answer any questions the customer may have about
their prescription. Because of this requirement, Independent Pharmacy owners that are unable to
find relief pharmacists for one store typically work 50 to 60 hours per week, every week.
HomeTown's phase out plan will allow each seller to sell his/her pharmacy and continue to work
part time.
6.1 Finance
Purchasing agreements, business valuation and financial modeling will be fundamental elements
of our business model. The average target pharmacy will have financials reflected in
Appendices 3 - 9. This pharmacy will have $2.6 million in sales, gross profit of $650k,
operating profit of$370k and purchased for $525k. The table below shows how an average
business would be financed.
7 Jackson RA, Coffey CWo Finding the Right Price. America's Pharmacist. October 2004.
15
6.1.1 Assumption of Payables
Since the businesses we will purchase are going concerns, the will undoubtedly have some
current (due in less than one year) liabilities or "Accounts Payable." On average, we will assume
$75,000 of Accounts Payable with each Independent Pharmacy store.
The focus for HomeTown should always be on the sustained and heallhy growth of Net Profit.
This does not mean that independent Pharmacies should be valued solely on that basis. Small
businesses have a reputation for unpredictable operational effectiveness as well as creative and
inconsistent bookkeeping that can make this number less than reliable. We will use a variety of
formulas and assign floors and ceilings to each. For example, businesses where the Net Profit is
less than 5% of Sales will not be considered. For all financial measures, the top 25% of
independent pharmacies (in terms of profitability) will be used as a barometer to measure any
target asset under consideration.
16
7.0 HOMETOWN REVENUE AND EXPENSES
The target independent pharmacies will have a gross margin of 25% and an operating profit of
approximately 8.5%. (See Appendix 3: Income Statement) Initial equity will be returned in
year three for each business acquired. The third year represents the Breakeven Point (see
Appendix 5) and the positive cash flow for each average pharmacy unit.
HomeTown will have negative cash flow ofS360k in the first year to purchase the first three
independent pharmacies plus S175k in salaries and expenses. These expenditures will be
financed with the sale of HomeTown equity. In the second year, salaries and expenses will be
S175k and cash flow will be SI80k for a net income ofS5k. In year three, the business will have
S200k in salaries and expenses and S300k in cash flow - resulting in a net income of 51 OOk.
By the end of year three, Phase One (Startup Period) goals will be reached and Phase Two
(Transition Period) goals will be targeted, including the acquisition of five more units during
years four and five.
Managing growth will be a key component of our strategy. We see the future of HomeTown
Pharmacy as being divided into three phases. Each of these phases will require the development
of business systems and equity funding to reach a set of goals.
In the first phase, HomeTown will raise money, buy the first three pharmacies, and develop
corporate competencies. This phase will last approximately 2.5 years and will terminate once the
business model is developed. This business model will establish consistency in daily operations
from one store to the next, and be used to open new locations in the future. The first phase will
allow management to establish and build business relationships and strategies for cutting costs
and improving sales. The systems that will be put in place include policies and procedures to
guide all stores in one common direction working together to reach the pre-established goals of
the company. The estimated total costs of this phase will be S91O,000.
The second phase will focus on business development of HomeTown Pharmacy. With the
completion of phase one, Hometown Pharmacy will expand the number oflocations by
17
business model that can be applied to new store locations. The business model will allow
HomeTuwn to fine tune uperatiuns tu becume more efficient and take advantage uf increased
economies of scale, strategic alliances, and acquisition target parameters. Improvements in
communication and information systems will be necessary to foster this growth stage. During
phase two, HomeTown Pharmacy will look to increase administrative support by hiring a CEO
and creating department heads in the areas of accounting, marketing, finance, and human
resources. This support will be necessary to develop the detailed plans for phase three and to
reach the company goal of $1 million in annual corporate net revenue: The estimated total costs
of this phase will be $1.5 million.
18
Appendix I: Strategy
Of Customers Of Customers
Low-Priced
Products For
Customers
T
R
A
Differentiation Strategy
T
Differentiated
Or Unique
• Target
-Suoerrnarket
E
Products For
-Fred Meyer
G
-Shopko
Customers
We have developed our own valuation model, but this is a list of valuation methods used in the
independent retail pharmaceutical products industry. Understanding all of these methods will
The return on investment formula for determination of an equitable selJing / purchase price uses
the net income approach is a multiple of 1.5 times net income (owner's salary plus net profit)
plus inventory.
The traditional formula used for valuation purposes using net profit is to use a multiple of five
Itemization
Itemization involves simply adding the value of the inventory, fixtures and equipment and
goodwill to determine a selling price. Traditionally, the value of goodwill was estimated at 1-2
The generally accepted rule of thumb valuation formula is $5 per prescription filled annually
plus inventory.
The annual prescriptions rule of thumb formula uses $10 per prescription filled annually.
The selling price rule of thumb formula for percentage of sales is 25 percent of annual sales and
those sold to independents versus chains show little variability. This formula applies to
Pharmacies with Net Profit that is 4% of annual sales, which is the industry average. Our target
pharmacies will have a Net Profit nearly double the average and we will assume Net Profit of
7.50.0 and a corresponding market value 01'22.7%. These assumptions are based on an average
calculated using actual numbers from 6 pharmacies that are currently advertised for sale.
H Jackson RA, Coffey CWo Finding the Right Price. Americas Pharmacist. October 2004.
20
Appendix 3: Income Statement
OPERATING EXPENSES:
Advertising & Promotion 13,000 14,300 15,700 17,200 18,900
Amortization 20,000 20,000 20,000 20,000 20,000
Bad Debts 3,000 3,300 3,600 3,900 4,200
Bank Service Charges 500 600 700, 800 900
Delivery Expenses 5,200 5,720 6,200 6,820 7,500
Depreciation 7,000 10,000 14,000 14,000 14,000
Dues & Publications 3,000 3,200 3,500 3,800 4,100
Employee Benefits 19,258 20,961 22,647 24,253 26,100
Freight & Postage 500 550 600 650 700
Insurance & Licensing 7,800 8,000 8,800 9,600 10,400
Legal & Accounting 5,000 5,300 5,800 6,200 6,600
Office Expenses 5,000 5,400 6,000 6,600 7,200
Outside Labor 10,000 11,000 12.000 13,000 14,000
Payroll Taxes 28,887 31,441 33,971 36,380 39,150
Rent 26.000 28,000 3(),000 32,000 34,000
Repairs & Maintenance 1,000 1,100 1,200 1,300 1,400
Supplies - Operating 15,600 17.000 18,500 18,500 18,500
Taxes & Licenses 2,000 2,100 2,250 2.500 2,650
Travel & Entertainment 2.000 2,100 2,250 2,500 2,650
Utilities & Telephone 13,000 14,300 15,700 17,200 18,900
Wages & Salaries 85,800 94,000 102,000 109,000 119,000
Pharmacist Salary 100,000 110.000 120,000 130,000 140,000
Delivery From Wholesaler 4,000 4.200 4,400 4,600 4,800
Staff/Relief Pharmacist's Salary 44,928 47.008 49,088 51,168 53,248
Pharmacy Computer Expenses 7,800 8,600 9,500 10,400 11,800
TOTAL OPERATING EXPENSES 430,274 468,180 508,406 542,372 580,698
21
Appendix 4: Balance Sheet
SINGLE STORE BALANCE SHEET
Stakeholder Equity
Capital Stock & Paid In Capital 120,000 120,000 120,000 120,000 120,000
Retained Earnings 122,590 80,629 61,259 68,963 78,840
Distribution to corporate 0 60,000 100,000 120,000 140,000
Other Store Equity 0 62,590 108,219 175,815 239,238
TOTAL NET WORTH 242,590 323,219 389,478 484,778 578,078
TOTAL LIABILITIES & NET WORTH 597,790 636,119 660,078 713,078 764,078
22
Appendix 5: Breakeven Analysis
BREAKEVEN ANALYSIS
2009 2010
($) (%) ($) (%)
VARIABLE DISBURSEMENTS
Cost of Sales 1,950.000 75.00% 2.145.000 75.00%
Advertising & Promotion 13.000 0.50% 14.300 0.50%
Bad Debts 3.000 0.12% 3.300 0.12%
Car/Delivery Expenses 5.200 0.20% 5,720 0.20%
Commissions 0 0.00% 0 0.00%
Freight & Postage 500 0.02% 550 0.02%
Travel & Entertainment 2.000 0.08% 2.100 0.07%
Staff/Relief Pharmacist's Salary 44,928 1.73% 47.008 1.64%
TOTAL VARIABLE
DISBURSEMENTS 2,026,428 77.94% 2,226,578 77.85%
FIXED DISBURSEMENTS
Amortization 20.000 0.77% 20.000 0.70%
23
Appendix 6: Per Store Cash Flow
------------------------------------------------------------------------
GROSS CASH INCOME 667,500 739,000 817,650 904,165
------------------------------------.-.---------------------------------
NET CASH OPERATING EXPENSE -498,180 -542,406 -576,372 -614,698
--------------------~---------------------------------
------- -- ----- -----
============================================ --
- --
----
----
---
========= ========= =========
CASH FLOW FROM FINANCING ACTIVITIES:
INCREASE (DECREASE) VS PREV PERIOD IN
Short Term Debt -12,500 -12,500 -12,500 -12,500
Long Term Debt 54,800 54,800 54,800 54,800
Retained Earnings Adj. 80,629 61,259 68,963 78,840
LESS: Dividends Paid -60,000 -100,000 -120,000 -140,000
------------------------------------------------------------------------
NET CASH FLOW FROM FINANCING ACTIVITIES: 62,929 3,559 -8,737 -18,860
24
25
AVERAGE SALES PER DAY 7,123 7,123 7,836 7,836 8,619 8,619
(Based on 365 days per year)
CASH ON HAND I AVE. DAY'S SALES 17.52 20.31 18.90 1965 18.11 1853
RECEIVABLES I AVE. DAY'S SALES 12.63 14.60 12.76 14.13 12.76 13.33
INVENTORIES I AVE. DAY'S SALES 3229 37.01 32.54 35.80 32.49 33.77
PAYABLES I AVERAGE DAY'S SALES 11.23 11.92 11.81 1153 12.76 1087
HomeTown Pharmacy
Percent • MUltiplication
N.SALES Division
100.0% Percent + Addition
+ FIX EXP
14.0%
I 205% 100.0%
100.0%
> 139.4%
32.9%
N.SALES 1
INVENTORY FXD ASSETS 476.6% 5 I I BFTAX
ROR
42.4% 14.8% 548.0% • RT ASS TIO NW
------
44.1% 10.4% 4.77 > 67.6%
-----> I TOT ASS 5.48 49.2%
+ A I REC + CUR ASS 100.0%
16.7% I _•••• > 85.2% 100.0%
17.4% 89.6% 3
+ OTH CIA
•••••••_----•••••••••••_----••••••••.> ,..
LEV RATIO I
I NET WRT I 1.72
26.1% 58.2% 1.50
28.1% 668%
27
Appendix 10: Example Pharmacies
=-
TOD
28
I- -------
d F
- ----
Low Threat of New Entrants
Economy of Scale: High - Discounts on product when purchased in high volumes. The
economies or scales will qrow with the increase In additional stores.
J.
field.
stores.
Buyer's Switching Costs: High - Buyers are typically member of buyers group.
manufacture medications.
29
Appendix 12: Defining the Business
BUSINESS DEFINITION
Hometown Pharmacies is a medical service provider that partners local pharmacists in rural communities with
businesses professionals, working to increase company value and customer loyalty.
! J.
Company Infrastructure
A group of pharmacies that are located in rural areas. The ownership of the pharmacies are split between local
pharmacists and company.
(j)
VALUE: Market is only large enough to support one pharmaceutical retailer. Partnerships creates relationship with local
c: community while taking advantages of economies of scale associated with pharmaceutical chain.
"'0
"'0
o Human Resources
~
Team of highly motivated entrepreneur pharmacists supported by highly trained business team working in a fun,
<" VALUE: Diverse management group that works well as a team to solve issues from all angles.
~
CD Materials Management
en -Suppller selection
-Order taking -Data Mainlenance ( Updates
·Packaging -Materials (Consumables) Maintenance - paper,
-Shippinq I delivery
-Pricinq receipts, stickers, etc.
-Assernbly
-Data Entry (general) -Pharmacy/Store maintenance
-lnventory
-Data Entry (location Specific) -Printed informational brochures, advertising, etc.
Research & Production Marketing & Sales Service
Development Product fulfillment and Parent company would be Local pharmacists will
advancements.
ALUE: Strong local
VALUE: As company grows relationships with local VALUE: This will not only
VALUE: Allows pharmacies larger gains would occur community developing strengthen relationships
to stay up to date to meet from economies of scale. loyalty while decreasing with all three groups but
the needs of primary and marketing costs through will allow for quick
I Primary Activities I
31
Appendix 14: Competitive Advantage Components
Exit Strategy
A purchasing and legacy
1 Geographic Location
'Service oriented business where
Competitive Advantage:
package that is far superior to geographic location is
anything else available. 'Differentiation - create value for fundamentally important
selling pharmacist, Jr. pharmacist,
'Tax advantages and shareholders.
'Rural markets often enjoy a
captive element
·"Pass the Torch"
'Partnerships that create barriers of
entry. lot I 'We will also offer strategic urban
'Opportunity to come
friends. T professionals
Operational Effectiveness
'Economies of scale for accounting,
legal, purchasing, marketing, training,
information technology, product mix,
store layout and design, service
offerings, billing, etc.
'Purchasing existing and already
successful businesses
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