U02 Global E-Business 2022 July 8
U02 Global E-Business 2022 July 8
U02 Global E-Business 2022 July 8
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Payroll
Employee/File Management reports
System
Database
Payroll data on master file Source: Kenneth C Laudon, Jane P. Laudon, 2022
System for Different Management Groups
• Systems for Business Intelligence
– Data and software tools for organizing and analyzing data
– Used to make more informed decisions
Three TPS supply summarized transaction data to the MIS reporting system at the end of the time period.
Managers gain access to the organizational data through the MIS, which provides them with the appropriate
reports.
Source: Kenneth C Laudon, Jane P. Laudon, 2022
Figure 2.4 Sample M I S Report
Consolidated Consumer Products Corporation Sales by Product and
Sales Region: 2020
Collaboration technologies can be classified in terms of whether they support interactions at the same
or different times or place or whether these interactions are remote or co-located.
MUDs = Multi User Domains
The Role of Information
Systems Function in
a Business
Information Systems Function in Business
• Information systems department
– Formal organizational unit responsible for information
technology services
– Often headed by Chief Information Officer (CIO)
‣ Large IT organization may include;
‣ Chief Security Officer (CSO), Chief Data Officer (CDO),
Chief Knowledge Officer (CKO), Chief Privacy Officer (CPO)
– Programmers
– Systems Analysts
– Information Systems Managers
– End users
Information Systems Function in Business (Cont.)
• IT Governance
– Organize the best way of issues to be followed for all
beneficial
– Possible issues:
‣ Strategies and policies for using IT in the organization
‣ Decision right, the positive return on IT investment
‣ Accountability toward the strategies and objectives
‣ Organization of information systems function;
centralized, decentralized
Summary
Summary
• How Information Technology Improves Business Processes
• Types of Information Systems
– Transaction Processing Systems
– Business Intelligence Systems for Decision Support
‣ Management Information Systems
‣ Decision Support Systems
‣ Executive Support Systems
– Enterprise Applications, Enterprise Systems
‣ Supply chain management
‣ Customer relationship management
• Importance of Collaboration and Teamwork in Business
• Social Network and value of business
• Role of Information Systems Function in a Business
References
• Laudon, K.C., & Laudon, J.P. (2022). Management information
th
systems (17 ed.). Edinburgh Gate Harlow, London: Pearson.
• https://www.b2binternational.com/
Assignment Unit 2
From Assignment 1
Analyze business and define:
1. The Business Processes
2. Identify the essential information systems that should be
developed to support those business processes,
including the rationale for their development.