Mash Compendium 2020
Mash Compendium 2020
Mash Compendium 2020
The purpose of the first part of the Compendium is to give you quick look at how marketing
cases should be tackled during interviews.
The purpose of second part of the Compendium is to give you quick look at the personal/HR
questions usually asked during marketing interviews.
The purpose of the third part of the Compendium is to give you a quick look at what type of
questions can be predicted during your interviews.
Majority of the concepts and the structure has been taken from the book “Crack the Marketing
Case and Interview like a CMO” by Nitish Rai Gupta. For a more detailed overview, please go
through the book.
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Table of Contents
MARKETING CASE INTERVIEW .........................................................................................................................4
CUSTOMER ACQUISITION ....................................................................................................................................4
BENEFIT FROM USING THE BRAND/ VALUE THE BRAND IS PROVIDING ...............................................................................6
EXECUTION OR DELIVERING THE VALUE....................................................................................................................8
PERSONAL (FIT) INTERVIEW .............................................................................................................................9
SALES & MARKETING INTERVIEW EXPERIENCES OF PGP 2018-20 BATCH .......................................................12
......................................................................................................................................................................13
COMPANIES’ BRIEF ...................................................................................................................................... 101
COLGATE PALMOLIVE ............................................................................................................................... 101
INDIAN OIL CORPORATION LIMITED ........................................................................................................... 103
MARUTI SUZUKI........................................................................................................................................ 105
OLA CABS................................................................................................................................................. 108
VISA........................................................................................................................................................ 110
MPHASIS ................................................................................................................................................... 111
CARBORUNDUM LTD. ................................................................................................................................ 112
COVERFOX INSURANCE COMPANY ............................................................................................................. 113
UDAAN ..................................................................................................................................................... 115
JIGSERV DIGITAL ................................................................................................................................. 115
COFFEE DAY ......................................................................................................................................... 116
ZEE MEDIA ............................................................................................................................................ 117
DROOM .................................................................................................................................................. 118
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Marketing Case Interview
Evaluation of a marketing campaign – why do you think it’s a good campaign or not?
The answer should have a marketing flair and shouldn’t be opinion based on liking the ad
or a specific execution, how watchable and entertaining it was.
Marketing is all about making a strong case to the potential customers. Therefore, while
evaluating any marketing campaign, it should reflect the following aspects:
1. Customer acquisition
2. Benefit from using the brand/ value the brand is providing
3. Execution or delivering the value (Through the marketing Mix)
This can help in different case situations like – “What do you think the customers want?” or
“Should we launch the brand X?” or “Should we expand the brand?” or “Should we have a
brand extension?” etc.
Customer Acquisition
The core of any marketing campaign is the “customer” which governs the growth
strategy as well as the marketing plan.
i) Acquisition Strategy: Primary objective is to grow the brand/business. From the perspective
of consumer acquisition, there are primarily 2 ways of growing the business or the brand:
a) Drive Penetration: Increase the trial rate, which basically means acquiring new
consumers into your brand/business.
b) Drive Consumption: Increase the usage rate of your current customers, i.e. getting
current consumers of your brand to consume more of your brand.
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On the X axis – Consumer objective for the marketing plan i.e. interacting with current
consumers (drive consumption) or talking to new consumers (drive penetration)
Summary: In order to understand any industry’s basic value dynamic, it is necessary to think
of growing the business/brand from the perspective of “penetration” and “consumption”.
Example: In the retail industry, thinking your answer through the lens of penetration and
consumption will give a clearer picture of the core value drivers:
a. Increasing footfalls, i.e. gaining new customers or existing customers coming in more
often
b. Increasing average spends per visit, i.e. customers buying more per visit or bigger
group sizes
ii) Needs: With a clear idea on the acquisition plan (i.e. penetration vs. consumption), the
next task is to understand what these customers want – their needs, motivations, values that
the brand can leverage to make an impact in their life.
Needs
Functional Emotional
Functional: Tangible benefits. e.g. Hair care market is characterized by a variety of functional
benefits – scalp care, smooth hair, soft hair, fragrant hair, damage prevention, reduced hair
fall etc.
Emotional: Intangible benefits driving consumer motivations. e.g. Taking the same example
of hair care market – emotional benefits – beauty, confidence, self-esteem etc.
There can be multiple needs that drives the consumption for a particular category. How do
we decide which need the brand should focus on?
Two criteria:
It should be sizable enough to meet the brand’s growth ambition (i.e. the consumer
need that the brand is going after should be big enough to fulfil growth aspirations)
The brand should be placed at a better position than its competitor to meet the needs
of the segment identified – the company should have the requisite resources to be
able to deliver the solution to the consumers
Summary:
While identifying or segmenting the customers the brand is going after, the usual tendency is to
quantify through demographics like teen males, working young adults etc. A better way to define
the target is to go beyond the demographics and describe them through the needs.
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E.g. a cafe brand could target teens and young adults as demographics, however, a better
way of describing them would be “individuals seeking to catch up and connect”.
iii) Insights: Understanding the consumer needs lays the foundation of a marketing plan,
however, for brands to make them actionable, they need to build on those needs and look for
consumer insights. This requires understanding the underlying motivations, beliefs, and
values of the consumers. This comes from a deep understanding of their needs and how/why
they feel, think and behave the way they say they do. e.g. the brand Fair and Lovely offers the
promise of a fairer skin based on the consumer need to “whiten” their skin tone. The insight
mining process in this case would look as follows:
Why? : Because they that fairer-looking face is perceived as beautiful.
Why is that important? : Because if you look beautiful, it is believed that it increases your
acceptance in the society.
This basic life insight is what has been leveraged by Fair and Lovely for decades via
the proposition that it makes you fairer, thereby opening doors for you.
Consumer Insight
Product Insight: This arises from the consumer’s relationship with the specific product/brand. e.g.
Band aid utilized the product insight that wounds heal better if left open but at the same time they
run the risk of getting infected. Thus, they addressed this by coming up with a proposition that not
just keeps the wound open but also prevents the risk of infection.
Occasion Insight: This arises from the category usage itself. e.g. Cadbury’s Dairy Milk has
successfully helped to grow the chocolates category in India with their local sweet conversion
strategy, i.e. offering Dairy Milk as an alternative to sweet consumption to Indians. To accomplish
the same, they have leveraged multiple occasion insights where sweets were consumed (like
before doing something auspicious, when celebrating any success, during festive occasions etc.)
and positioned Dairy Milk as a relevant product for those occasions.
Life Insights: This arises from the consumer’s life in general. e.g. Axe has leveraged a relevant
life insight to position its range of deodorants globally. While the functional need is to smell
good forms the core of the proposition, the brand has been able to resonate with its young
male consumers by tapping into the life insight that they have entered the mating game but
do not know how to get the girl. Thus, the Axe proposition of “makes you smell good, so you
can get the girl” has helped build a successful global brand.
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acquisition plan. This shall enable the development of a strong value/benefit offering with a
solid consumer appeal.
The value proposition is what takes the brand beyond the actual product and makes it about
the core brand benefit that the brand is promising to deliver for the consumers. It could be
purely functional (Pantene – reduces hair fall by 82%) or purely emotional benefit (Coke –
happiness) or a mix of the two (Axe – makes you smell great and hence you get the girl),
depending on the relevant consumer need and insight that the brand is leveraging to acquire
customers into its fold.
X Axis: how differentiated is the brand in its category when compared to its competitor
Y Axis: Evaluation of the proposition on relevance to the brand’s target consumers
Quadrant A: Example of this would be a soap brand positioning itself on the proposition of
colored product, i.e. all its variants have a different color ranging from white to red to black.
This proposition is low on consumer relevance since the color of the soap is rarely a deciding
factor in choosing a soap brand. Secondly, it is low on differentiation since almost all soap
brands in the market today already have colored product.
Quadrant C: Pampers aiding in the baby’s development is one such example. Pampers benefit
builds off its good absorption capacity enabling the baby to have longer uninterrupted sleep
leading to his/her better mental and physical development, a much-differentiated offering
since no other diaper brand is talking the benefit of better absorption in that emotional
context. It is also extremely relevant to mothers since the emotional payoff insight in the
proposition connects with the mothers instantly. Hence, this is a strong point of difference for
the brand.
Quadrant D: A shampoo brand trying to position itself on a unique fluorescent packaging will
be differentiated in the category, but this probably will have low relevance in consumer’s
purchase decision. Such packaging will definitely get noticed on the shelf but in itself will not
result in the sale of the product.
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Summary: During the course of the interview, if a question pops up to identify a particular
brand’s benefit, it would be helpful to think of 2 things: a) What does the brand do for its
consumers? And b) How does the brand make its consumers feel? This shall help in defining
the brand’s proposition accurately. e.g. the budget airline Air Asia gives its consumers the
option to fly cheaper. At the same time, it makes its consumers feel that they have made a
smart choice.
X Axis: Evaluates the marketing execution on the fact whether it brings the value proposition
to life or not.
Y Axis: Evaluates from the lens of consumer engagement, i.e. would the execution engage the
consumers with a call to action or not.
Place: Will it assist the Acquisition plan by Promotion: Will it communicate the benefit
making it available where the target to the target effectively?
segment shops?
Product: Does it meet the consumer needs Price: Will the consumer consider the
and deliver the benefit? benefit good value?
Relevant Execution
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Summary: While evaluating execution in your interviews, the impact of micro and macro
market forces can help in your thinking process. You can think this through 3 stages – 1) Is
there an impact on the consumption behavior of the consumers that the brand is targeting?
2) Is there a need to re-look at the proposition because of the situation? 3) Will this have an
impact the go-to market execution?
During this part of the part of the interview, the interviewer would want to understand your
comfort and suitability with marketing as a career as well as with the company you are
interviewing with. Hence, he/she would be keen to understand how in your life thus far (work,
academic, personal, extra-curricular) you have demonstrated basic skills needed to be a
marketer and hence he/she will be asking to share some examples from your past around
such situations.
Your answer should have a rigid structure that allows you to communicate your point to the
interviewer in an effective manner. The following structure would help to organize your
thoughts:
Context of the situation: Before starting to explain a particular incidence that the interviewer
has asked, it’s always a good practice to set the context upfront before actually diving into
what was actually done. This is important, since you are talking about your experiences, and
in all likelihood the interviewer has no idea of the context in which you came across the
situation.
Example: Let’s say you have worked in a FMCG company earlier and you had the distinction
of achieving flat sales when compared to the previous year translating to volume share
decline by -1% in the market. The result in its absolute sense might mean bad year for the
company/brand and your performance. However, if you change the context of the situation
and tell that the company/brand for the last couple of years had been declining in sales year
on year to the tune of almost -5% and all the consumer equity parameters were at an all-time
low when you joined the company/brand and in one year you stopped the decline and
strengthened the company/brand resulting in flat sales thus setting for aggressive growth in
the next year.
Action you took: After setting the context, the focus in your answer should on the action you
specifically took. Make sure to speak about specifically what you thought and what you did
to make the answer/example more meaningful. In your interviews, if you are able to mention
the specific actions that you took in the situation, it not only lends credibility to your answers
but also indicates clarity of thought and helps the interviewer understand where you were
coming from.
Example: Building on the previous example, you can speak of how you leveraged your
thinking and problem-solving skills, led a detailed business review analysis and identified
value (pricing per gram) as the key barrier to growth (the brand has priced itself out of the
market compared to competition per gram of product). This resulted in the launch of upsized
value packs along with a point of difference centered communication campaign.
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Results: Your last part of the answer should drive for closure on the situation being discussed.
Closure with the final results because of your specific action also enables you to focus on the
question that the interviewer had asked and at the same time establishes your differentiation
versus the other candidates who would be interviewing for the same position as you are.
Example: Continuing with the same example, the results were very clear in the terms of
stopping the declining trend on business with flat sales and strong equity growth, thereby
setting the brand up for a stellar growth next year.
The type of example you share with the interviewer is of your choice, it makes sense to choose
the ones where you have significant results following your action.
You can give example from any sphere of your life (personal at home, with family, from work,
academics, internships, sports, extra-curricular activities) as it communicates to the
interviewer how you went about doing the task.
1. Give me an example of how you convinced someone to do something they were not
keen on doing.
2. Give me an example of a moral conflict you faced and how you handled it.
Some ideas: You can speak about the principles and values instilled in you (usually by your
parents or a role model). Talk about situations in context of friends/family members doing
something not in line with your value system and how you corrected the same by explaining
the importance of values to them. You can also speak about championing causes like
preventing child labor/domestic child labor and focusing in their right to education.
3. Give an example of how you conceived an idea and then engaged a team to
passionately own and execute the same.
Some ideas: You can talk about situations where you had envisioned an idea, got early buy-
in and then continuously energized the team to execute the same. The specific situations
could be an idea of launching a school/college magazine or anew club/society or more
personal ones like getting friends to go on a vacation with you.
4. Give me an example where a project that you were working on ran into some
problems and how you overcame it.
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Some ideas: Talk about examples where a technical project developed a snag or speak of
regulatory issue you faced while executing a project. Other examples could be around
resources/financial crunch while executing a project or even a personal situation like air-
tickets being sold out on the day you were planning a trip.
Some ideas: Talk about situations they faced as part of your academics, during internships or
previous corporate experiences or while organizing an event/festival.
Summary: When an interviewer asks you something, don’t jump into gory details, but take a
moment in your mind space and try to understand the question. For example, if you are asked
for a situation where you led a team, don’t get into the specifics of that college festival you
organized, but focus on the real objective behind the question – can you lead people? Then
use examples to substantiate your ability to shape consensus, to solve disagreements and to
inspire a team. Focus on the how, not just the what. When posed with any question that
involves your coming up with a solution, don’t jump into the answer that may seem ‘right’ to
you immediately. The interviewer is interested in how you think, how you process complex
problems, how you think through options, versus a glib solution. So, lay out the think through
process and principles you would use to evaluate options, possible options and then the
recommendation.
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Sales & Marketing Interview
Experiences of PGP 2018-20 Batch
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Name: Mohit Upadhyay
Company & Division: Coca-Cola India
Information about the Company (May have come up during company research)
Industry: FMCG
Major Products: Coca-Cola, Thums Up, Minute Maid, Fanta, Smartwater, Kinley
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Application Form Details:
Personal Details, Achievements, PORs
My pros & cons
My Coke Story (in 100 words)
I want to join Coke Family because_____ (in
100 words)
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Interviews
Round 1 (2 executives)
Crucial Questions: 1. Take me through your journey, from childhood to IIMB.
5. If you were given a choice to get placed in any sector and in any
role, what would you prefer? Why?
Questions asked? 1. In 2016, Govt of India had asked FMCG companies to support
farmers (especially, Coca-Cola India) by launching fruit-based
products. How are we moving towards that? Also, do we see any
dairy-based products in the future?
Round 2 (HR)
Crucial Questions: 1. What do you expect from this internship?
What could be Should have slept well the night before. The interviewers were
avoided? quick to notice my lack of sleep.
Questions asked? When do I start?
Please provide any other insights on the preparation process before interviews:
Spoke with a few PGP2s about their interview experiences.
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Name: Akshay Bansod
Company & Division: P&G Sales
Information about the Company (May have come up during company research)
Industry: FMCG
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): Step 1 was online Psychometric test.
Next round of evaluation was a paper-based
reasoning test. Duration of the test was 65
mins.
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
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Interviews
What went right? Be confident and pay attention to the numbers. They may ask you
to repeat your response later in the process. Eg. Suppose you say
“You increased productivity of plant by 2%” then stick with 2%
later when they ask.
What could be
avoided?
Questions asked?
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Please provide any other insights on the preparation process before interviews:
In each of your interviews, you will be given time to ask questions about P&G. Make sure
you do your research and read as much as you can about the Company. Ask intelligent
questions that demonstrate your passion to work for P&G and your willingness to learn more
about the Company. Know the Company's Purpose, Values, and Principles (PVP), and some
of their billion-dollar brands.
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Name: Satya Teja Kona
Company & Division: Bajaj Auto - Sales & Marketing
Information about the Company (May have come up during company research)
Industry: Automobile
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): No Written Test
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Interviews
Round 1
Crucial Questions: 1. What do you know about Baja Auto? Why Marketing?
3. What are the major factors people look for in a two-wheeler in rural
areas? How women consumer segment is different keeping two
wheelers in view?
What went right? They liked my answer for Why Marketing question. Try to be
honest as they said in the end that I was very honest throughout the
interview. May not work with all companies though.
What could be Don’t go to interview without reading about the company. I did
avoided? not read much and it created a bad impression for them. Try
reading about the last year projects mentioned in JD. One of the
questions they asked was from there only.
Please provide any other insights on the preparation process before interviews:
Basics of Marketing are tested in couple of marketing interviews I attended. The shortened
version of Kotler by Palak Marwah is enough. Some knowledge about their major products
would help.
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Name: Deepanath C
Company & Division: Flipkart and M3
Information about the Company (May have come up during company research)
Industry: E-Commerce
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
NA
Interviews
Round 1
Crucial Questions:
Pretty Chill and Since my interviewer and I had RNS has the prof, initial
few minutes went about current college activities and I guess he
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was testing my awareness about the batch and how I’m fitting into the
profile (They are looking for extroverts and who fun type). After that
pretty much he asked me questions about various activities that will
happen in BBD and asked me to troubleshoot things starting from
server breakdown to inventory management and vendor management.
Tested on consumer research and their behaviour.
What went right? I knew about the firm and the offerings well
What could be
avoided? -
Questions asked?
-
Round 2
Crucial Questions: Round 2 had 5 panelists and was again mixed type – HR + Logic
Testing. I was asked why didn’t I sit for consult and finance (because I
had lot of “spikes” as per them and also that I had fin experience).
Questions were around how to improve customer experience and how
to get more profit, etc. In both rounds, they tested me on various
products and offerings of Flipkart.
What went right? I was very prompt and very clear on why FK and they were very
happy about it. My research on firm helped me again when they
asked me about cross category recommendations
Questions asked? What values of FK you think you have? Why not consult and
Fin? Why MBA? Why Flipkart? Why this profile? How will you
handle cross category recommendations (questions on
automation, customer profiling etc)
Please provide any other insights on the preparation process before interviews:
Current affairs about e-commerce and FK and Amazon is very very important, prepare
very thoroughly on their offerings now that FK has become a consumer utility app.
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Name: Saubhagya Singh Jangpangi
Company & Division: Kimberly-Clark
Information about the Company (May have come up during company research)
* https://www.mbaskool.com/brandguide/fmcg/14970-kimberly-clark.html
** as of July 2018
Pre-Process Details
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Interviews
1 Interview Round
Round 1
Crucial Questions:
1. An accomplishment about which you feel very proud?
What could be
avoided? Be precise when answering questions. Give details only when
asked to do so.
Questions asked? -
Please provide any other insights on the preparation process before interviews:
Read about the company, well-known brands and its recent initiatives/brand/advertisements (if
any). Try to relate the company’s goals to what you have already done or aspire to do. Try not
to use exact words from their vision statement but make sure you get the message across. The
set of Preparatory questions sent by PlaceCom is very useful. Make sure you are thorough with
your answers.
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Name: Rishal Sivrath
Company & Division: Marico, Marketing
Information about the Company (May have come up during company research)
Industry: FMCG
Pre-Process Details
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Number of people per group:
8
Interviews
Round 1
Crucial Questions: 1.Why marketing?
2.Choose one Marico product and what is your marketing plan for
Bangalore? How is the target segment of Bangalore different from
certain cities in Tamil Nadu (since I was from TN) ?
3. Name one popular ad campaign by any brand? What was the core
message? Do you think the campaign will help to increase the brand
equity?
What could be
avoided? Don’t answer in long sentences. Give the interviewer what they
want in a brief tone.
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Round 2
Crucial Questions: 1. How will you describe yourself in 3 major words? Give one
instance to substantiate your Leadership skills.
What could be
avoided? Don’t think a lot when questions are aimed at your own self.
One must be prepared to answer all kinds of questions about
oneself before entering the interview.
Questions asked?
None
Please provide any other insights on the preparation process before interviews:
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Name: Onkar Nath Pandey
Company & Division: ITC Ltd., Trade Marketing and distribution
(TM&D)
Information about the Company (May have come up during company research)
Role and profile offered: Marketing and Sales, Trade Marketing (Biscuits division)
Industry: FMCG
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y (Was floated a day before the interview – 3
pages)
Written Test (Details): NA
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Interviews
Round 1
Crucial Questions: Present Brand Onkar – Ice breaker question
What would you contribute to ITC?
For the chocolate brand Fabelle what customer base can be targeted –
focus on sustainable revenue stream
What went right? A good answer to the ice breaker question set the tone for the
interview
Questions asked? Questions on sales stint where I did something deviating from the
firm’s stand
Names of ITC brands
Please provide any other insights on the preparation process before interviews:
Above are all the questions asked in the interview. Only one round of interview was conducted
for all candidates.
The panel had 2 members : one from senior leadership of the company with HR experience and
the other at mid-manager level with marketing experience
Sales sting was an intriguing point for the interview panel. The panel looked impressed by
the experience of a sales sting in rural geography
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Name: Nikhil Vaibhav
Company & Division: PhonePe
Information about the Company (May have come up during company research)
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
N.A.
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
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Interviews
Round 1
Crucial Questions: Mostly HR questions and questions based on my work experience
What could be
avoided?
Questions asked?
Round 2
Crucial Questions: Mostly based on the present model of PhonePe and how to take it
forward. Case based questions
What went right? Even though I did not know much about the industry or the
company I tried to break down the questions to what basic
problem will it solve and based on that I used simple logic to
answer the questions
What could be
avoided?
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Questions asked?
Please provide any other insights on the preparation process before interviews:
It is very important to build stories around your resume and HR questions. It will help you
have some sort of control during the process and will help you remain confident.
32
Name: Surabhi Sharma
Company & Division: Kimberly Clark – Sales & Marketing
Information about the Company (May have come up during company research)
Position in the industry: Global brand (in the Fortune 500 list)
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
NA
Interviews
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Round 1
Crucial Questions: 1. Tell me something about yourself that is not mentioned in
your resume in 3 statements.
3. Explain S-T-P with the help of an example. What are the types
of segmentation? Mention three things that make the Indian
market challenging/ unique? Your favourite brand and what is
its positioning?
What went right? Answered questions related to marketing well. Made a few
mistakes here and there, where the interviewers helped me by
giving cues.
What could be
avoided? Could have prepared and answered the HR related questions
better.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
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Thank You - The End
35
Name: Ravi Ranjan
Company & Division: Prione Business Services Pvt. Ltd.
Industry: E-Commerce
Main competitors:
Major Products: Provides services to Increase seller base and products variety
on Amazon
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Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
NA
Interviews
Round 1
Crucial Questions: 1. Questions related to my hobbies to gauge my knowledge and
interest in Content development and media designing.
What went right? Was able to successfully align my interests with their requirement.
Being a part of the Media club at IIMB helped validating the
discussion.
Approached every question in a structured way and provided
creative solutions. Excerpts from earlier Work Ex provided a solid
ground to my capabilities.
Ideas presented during the interview were appreciated.
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What could be
avoided? Complex solutions should not be presented. Try to address basic
issues and provide innovative yet simple solutions.
Questions asked?
I enquired about the kind of Project I could expect to undertake,
the culture at their organisation, some of their success stories etc.
Round 2
Crucial Questions: The next round was mostly targeted to check my cultural fit into the
organisation. Apart from this I was detailed about various sectors in
which the organisation is working. We discussed the need of
expansion of E-retail and online service industry.
What went right? Although my past work ex was in an organization with strict
hierarchy and Vertical structure, I was able to convince them I
could easily adopt in their organization that encourages Flat
structure.
Given that there is greater scope of learning new skills and
requirement of highly creative thinking in such an organisation
makes me passionate about working with a start-up.
What could be Never lose your Calm. Orient your thoughts to align with their
avoided? requirements.
Questions asked?
Please provide any other insights on the preparation process before interviews:
Please go through Companies Vision and Mission statement and present yourself in
agreement with it.
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Name: Venkatesh K
Company & Division: Microsoft - GSMO
Information about the Company (May have come up during company research)
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
NA
GD
Phase No. Procedure (GD/Test) Topics Tips
Covered
1 Topic –
Is JIO’s business model The interviewer was expecting deep and
sustainable ? unique points which are very much relevant to
the case. Please don’t globe around. Even,
one decent point fetches you marks
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Interviews
Round 1
Crucial Questions: 1. What is the toughest decision you have taken in your life ?
What could
be avoided?
Questions asked?
Round 2
Crucial Questions: 1. Mostly HR questions
2. You don’t have a sales experience. So, why do you think you
will be a good fit for the role that is offered ?
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What went right?
Diplomatic answers
Discussion about weaknesses and my efforts to overcome them
What could
be avoided? Don’t jump into answers directly. Don’t hesitate to reword
the answer if it is not clear.
Questions asked?
Please provide any other insights on the preparation process before interviews:
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Name: Gloryna Dilbung
Company & Division: Boehringer Ingelheim
Information about the Company (May have come up during company research)
Industry: Pharmaceutical
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): No written test
42
Number of people qualifying
to the interview:
Interviews
Round 1
Crucial Questions: 1. Tell me about yourself. What is different between marketing
and sales?
3. What is value and how will you communicate it? What is the best
way a company or brand has communicated value to you?
What went right? I was confident and they wanted a doctor. I tried my best to stay on
my toes
Questions asked?
What is value? Why is communication important? How will you
deliver value to consumers? What will you do to market
effectively? Favourite commercial and brand?
43
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
They were eager to hire someone who they thought was going to be a good marketer as I have
seen from my interview where they didn’t delve into my medical past but focused only on
marketing. They paid a lot of attention to how I framed my Tell me about yourself answer and I
think they wanted someone who thought and was diverse. They liked that I could speak many
languages and that I was adaptable because I had lived in 6 cities, maybe to gauge how well I
would adapt since I’m both a fresher and the internship was not in Bangalore city. They liked
that I was friendly. I just spoke my mind and told them what I felt honestly every time they
questioned me. I think they wanted authenticity too and they liked that my answers were all
very simple and based on my experiences as a consumer and a club member (since my club
constantly needs something to engage the audience with for visibility). I made all my answers
relatable.
44
Thank You - The End
45
Name: Amoghavarsha Lokeshwara
Company & Division: ReNew Power – BD Team (Distributed Solar)
Information about the Company (May have come up during company research)
Industry: Renewables
Major Products: Ground Mount Solar Plants, Rooftop Mounted Solar, Wind
Power Plants
Pre-Process Details
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
No
Interviews
46
Crucial Questions: The PI experience was pretty comfortable. Questions were pertaining
to HR and general awareness about the industry in general.
Theoretical and conceptual questions was not given importance at all
What went right? Since I had worked on a renewable organization as part of OD project,
I could comfortably answer the questions related to industry
evolution as well. Question pertaining to CAT percentile were gently
quashed in line with the institute’s rules and norms.
What could be Try avoiding revealing your CAT percentile to your recruiters inspite
avoided? of them being persistent with the question, which in anyways in line
with the institute’s rules and norms.
Round 2 ( No round 2)
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Considering the scope industry offers for career growth, it’s imperative to say that having some
industry knowledge before going for interview certainly helps. To top that, the interviewer in
my case generally was looking for candidates who were genuinely interested in working in the
renewables sector.
47
Name: Chitrang Chauhan
Company & Division: HCCB (Sales)
Information about the Company (May have come up during company research)
Role and profile offered: More Sales side because marketing side is taken care
by Coca cola
Industry: FMCG
Pre-Process Details
48
Interviews
Round 1
Crucial Questions: 1. Why should we choose you? As I have sales experience,
interviewer asked me that we can higher similar candidate
directly from market for less money. Why me then?
What could be
avoided? 1. Excessive jargons and theoretical knowledge
2. You can be right, there is no need to support all the
things they say. Give your opinion.
Questions asked?
1. Ask me about my work experience.
2. What is the difference between me and a other
sales person.
3. Why we should pay you more
4. What unique things you did in sales.
5. How comfortable are you with locations. If we send
you to some remote town in south where no one knows
(Hindi, English, Gujarati) how you will manage.
6. We doubt your capability of selling. Convince us.
7. Go and sell this water bottle in 200 rupees.
Round 2
Crucial Questions: 1.
2.
49
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
50
Name: Parth Agarwal
Company & Division: Colgate Palmolive, Sales and Marketing
Information about the Company (May have come up during company research)
Industry:
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): NIL
51
Interviews
Round 1
Crucial Questions: 1. How will you increase the frequency of usage of toothbrush?
Device a marketing plan and how will it be branded?
What could be
avoided? I went blank for 10 seconds when the question about the
advertisement was asked. It should have been on my
fingertips. But I couldn’t recall an ad at all. Somehow Max
fresh ad came to my memory and it saved me.
Questions asked?
I asked about the role and the career path.
Round 2 ( No round 2)
Crucial Questions: 1.
2.
3.
52
What went right?
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Read thoroughly about the brand, its products, advertisements, CSR activities.
Study about the competition.
Think of ideas that can be used to increase the sales of all of its products.
53
Name: Aashlesha Potdukhe
Company & Division: ABInBev – Sales & Marketing
Information about the Company (May have come up during company research)
Industry: Beverage
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Cultural fit test, Logical reasoning test
Written Test (Details):
MCQ test, Depending on Pass/Fail of cultural
fit test you can proceed to next round. Each
round is elimination based
54
to the interview: 2
Interviews
Round 1
Crucial Questions: 1. Why should I take you?
What went right? My group discussion round went pretty well and I feel they make
up their mind in that round itself about a candidate. My interview
round lasted for 7 mins only after which I was selected. I think my
creativity in answering during GDs and answers on leadership
questions went well.
What could be Some candidates cut other during group discussions and this
avoided? wasn’t taken well by them. Try to appear stress free and positive.
ABInBev is a chilled out company and looks for culture fit over
anything else.
Questions asked?
1. Will you be okay with travelling/switching work
domains if you are offered a PPO?
2. Why marketing over Analytics profile that they offer in
spite of having work experience in Analytics?
Round 2
Crucial Questions: 1.
2.
3.
55
What went right?
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
ABInBev is looking for candidates who can take ownership. Convince them that you can lead
teams, are creative and competent. Know about their company and business. Show them that
you are willing to learn. ALL THE BEST
56
Name: Chinton Chaudhury
Company & Division: AB InBev (BU)
Information about the Company (May have come up during company research)
Preference for work experience: mostly freshers, sometimes 2-3 years of work ex.
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): No. There was an online Logical & Critical
Reasoning Test that had to be passed, in order
to qualify for the GD round.
57
Number of people qualifying
to the interview: 2-3
Interviews
Round 1
Crucial Questions: 1. Do you consider yourself to as a leader?
What went right? I guess being your natural self, paid out. Also, it is important to
judge the seriousness of the interviewers. Ab InBev, for one, has a
very relaxed GD and Interview environment. It is also important to
go through the values of the company, and ensure that you adhere
to them while answering all the questions.
What could be Try to give answer to the point, as much as possible. Don’t beat
avoided? around the bush. Don’t speak more than necessary, or try to
show off.
58
Round 2 (NA)
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Create notes on each of the shortlisted companies – what the company does, its vision
and values, financials, its major products, competitors, recent news etc.
Practise a lot of mock GDs and Interviews. That ought to get the nervousness out of the way.
Interact with seniors of respective companies to gather insight on GD and interview process.
Keep calm and don’t get frightened or nervous. Preparing regularly for 1-2 hours should do
the trick.
Don’t compare yourself with others.
Have faith on yourself. The internship process can be tough, but always remember, you are
in IIMB, you will eventually get placed.
59
Thank You - The End
60
Name: Mayur Gautam
Company & Division: AbInbev (Sales and Marketing)
Information about the Company (May have come up during company research)
Industry: FMCG
Major Products: Budweiser, Haywards 5000, Corona, Stella Artoisbeck’, Beck’s Ice
Pre-Process Details
61
Number of people per group: 2. Be clear with their values (available on
10-12 website)
Interviews
Round 1
Crucial Questions: 1. Why AbInbev?
What went right? It was a very short interview where they just asked 4-5 questions. I
think GD is very important in case of AbInbev.
What could be Try not to give diplomatic answers in GD. Say whatever you
avoided? feel and take a side. It would be really difficult when you have to
justify yourself.
Round 2
Crucial Questions: Single round of interview only
What could be
avoided?
Questions asked?
62
Please provide any other insights on the preparation process before interviews:
1. Be clear with products of the company.
2. Have a good sleep before GD day.
3. Ask your friends to do company research for you.
4. Why this company and this role? (Very important)
63
Name: Mohit Khobragade
Company & Division: Indigo, Finance Department
Information about the Company (May have come up during company research)
Industry: Airlines
Major Products:
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details):
NA
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
64
Interviews
Round 1
Crucial Questions: 1. What do know about Airlines Industry? Some Economics
questions related to airlines industry, basically demand and
supply.
2. Do read News? How indigo is performing? What is the
reason for Quarter 2 loss? What would you do to bring down
the loss? Marginal cost of adding per customer?
3. What is driver in cost reduction in airline industry?
4. Work experience related questions.
I was thoroughly prepared for the News section coz I knew that
they will surely ask me about there Q2 loss of 2018, coz it was
the first time Ingido had any loss.
What could be
avoided? Be specific while answering. Avoid globe
Questions asked?
Round 2
Crucial Questions: 1. Some HR related questions
2. Will you continue with Indigo for long term
What could be
avoided?
65
Questions asked?
Please provide any other insights on the preparation process before interviews:
The Industry related data that was prepared by my classmates really helped me for revision.
66
Name: Mervin Joseph
Company & Division: Amazon – Marketing
Information about the Company (May have come up during company research)
Industry: E-commerce
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): NA
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
Interviews
Round 1
Crucial Questions: Application based regarding internship project they had in mind – how
would you solve this problem, what approach would you take?
67
What went right? Reading up on the 14 leadership principles and being able to
present scenarios from workex/acads in light of the same without
making it too obvious.
Questions asked? Workex based, interests and hobbies, mostly regarding the
internship projects (they had already planned the projects but did
not reveal as such. In hindsight, I understood that they were
asking questions related to the projects)
Round 2 ( No round 2)
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
68
Read through the 14 leadership principles of Amazon on Google (must do) and try to map out
which ones would be relevant for the role that you plan to apply to. Try to build a strong
story around each of those based on your workex/acads/extracurrics. It will come in handy
during the interview. If you’ve done this part well, you will naturally be able to do well in the
interview.
69
Name: Anurag Palaparthi
Company & Division: Swiggy & Marketing
Information about the Company (May have come up during company research)
Industry: Ecommerce
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): N
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
Interviews
Round 1
Crucial Questions:
Tell about the marking internship you have from IIM Luknow,
in detail. (Discussion on this for 40 min)
70
What went right? I admitted that I didn’t know the answers to couple of questions he
asked.
I also pointed out how I could have made the final project in
internship better after coming to IIM Bangalore and explained it to
him.
What could be I was unprepared for company specific questions like values,
avoided? and said I didn’t know.
Questions asked? What are different types of promotions and describe a situation
where you’ll use those?
What are the limitations of the market research you’ve done in
IIM Lucknow?
Round 2 ( No round 2)
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
71
Please provide any other insights on the preparation process before interviews:
72
Name: Aakruti
Company & Division: ABInBev
Information about the Company (May have come up during company research)
Industry: FMCG
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): N
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
Interviews
Round 1
Crucial Questions:
What do you think will the future of brewing be like in the next
20 years
73
What would you chose if you have been given two options: a company
that pays less in the initial years but let’s you grow at your pace or a
company that pays more from the beginning
What could be They were grilling in some questions and some of my answers
avoided? were not consistent
Questions asked?
Round 2 ( No round 2)
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
74
Read about the company, their values, their recent activities and their CSR. They believe
in working ethically and have a high focus on quality of their products.
75
Name: Amit Malhotra
Company & Division: MakeMyTrip
Information about the Company (May have come up during company research)
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): NA
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
Interviews
Round 1
Crucial Questions:
Design an Uber for a Physically challenged person.
76
What went right?
Take the interviewer with you on every step and think from every
perspective possible like making a booking, getting alerts,
boarding a cab, driver sensitization etc. Structuring your solution
to the problem is very important.
What could be
avoided?
Questions asked?
One or two guesstimates and solution to design uber for
a physically challenged.
Round 2 ( No round 2)
Crucial Questions: 1. NA
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
77
Thank You - The End
78
Name: Balaga Sneha
Company & Division: Intuit – Marketing
Information about the Company (May have come up during company research)
Main competitors:
Major Products:
Pre-Process Details
No written test
GD – (Yes / No): No
Group Discussion/Group Task/Case (Please Specify):
79
Interviews
Round 1
Crucial Questions: 1. Questions on Work experience
3.
What could be
avoided?
Even if you have no idea about products they mentioned don’t
mention short answers. Tell them upfront and they will help
you with approaching the case.
Questions asked?
Round 2
Crucial Questions: 1.
2.
80
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
81
Name: Konark Patel
Company & Division: ITC, Sales & Marketing
Information about the Company (May have come up during company research)
Role and profile offered: ITC KITES Intern, Sales & Marketing
Industry: FMCG
Major Products:
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Yes, Detailed Form
Written Test (Details): Psychographic Test
82
Number of people qualifying
to the interview:
3
Interviews
Round 1
Crucial Questions: 1. What would you prefer? Sales or Brands? Follow up questions
were asked based on choice.
2. Projects mentioned in application form – in depth discussion
on Marketing project of first term in my case.
What went right? In application form, we were supposed to mention 5 major projects
undertaken in college, job etc. I had mentioned first term Marketing
project, which we did on Dabur, on first position. I was explicitly
asked about the project. I was able to describe the project in detail.
This worked for me.
Also, at the end, I was asked whether I have any questions for
them. I mentioned some numbers regarding share of revenue and
profits of different products of ITC. Knowledge of recent activities
going on in ITC helped.
What could be At one point of time, what I spoke in interview was not matching
avoided? with what I had mentioned in application form. Although, I was
able to justify the reasons. This could have gone wrong if was
not properly justified.
Questions asked? What would you prefer? Brands or Sales? Why Sales? Wouldn't
Sales become monotonous for you? (I had mentioned in the form
that I like to work in creative environment.) 1-2 cases were
given to justify why I was interested in Sales. (As a sales person,
how would you inspire your mother to user Aashirvaad Atta
instead of using whole wheat grain?)
2.
83
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Knowing about brands of ITC and recent happenings of ITC can come very handy in
interview. Application form also played major part in my interview. Try not to create
conflict in what is written in form and what you speak in interview.
84
Name: Harshal Wankhede
Company & Division: Pidilite, Sales and Marketing
Information about the Company (May have come up during company research)
Main competitors: NA
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
NA
85
Number of people per group: 8
Interviews
Round 1
Crucial Questions: 1. Why sales after working 3 years core industry? What value do
you add
2. Why people buy fevicol of Rs. 5, when there are cheaper and
black marketed brands available (Don’t say quality matters,
think as a 10 year buy. Do you really think of quality, when
you can save Rs 1 and buy chocolate)
3. why retail store buy fevicol when there are other products
available (Related to question 2 answer)
What went right? I think the guy was quite impress with my question number 4 and
question number 1.
The 2nd person impressed with the question I asked when I asked
me “Any questions you want to ask me?”
I ask him the same question number 2, and he was like excellent
question…
86
Questions asked? Rest question was quite normal, related to my resume and
numbers mentioned in resume.
Round 2: NA
Crucial Questions: 1.
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
I was not aware of pidilite product, except fevicol and Dr. Fixit, but there is whole lot of
industrial product which they have, and they generally asked end question “why pidilite?” and
“any question for me?”
I almost converted my interview because of this two question as I feel that rest of my
interview was ok ok only.
87
Thank You - The End
88
Name: Abhimanyu Singh
Company & Division: Samsung Electronics (Marketing )
Information about the Company (May have come up during company research)
Industry:
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details): Nil
GD – (Yes / No): Y
Group Discussion/Group Task/Case (Please Specify): Group Discussion
89
Interviews
Round 1
Crucial Questions: 1. Difference between Sales & Marketing
Questions asked?
Round 2
Crucial Questions: 1.
2.
3.
90
What went right?
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
91
Name: Pavani Yasarapu
Company & Division: Samsung Electronics
Information about the Company (May have come up during company research)
Industry:
Main competitors:
Major Products:
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): No
Written Test (Details): No
Group Discussion
Phase No. Procedure (GD/Test) Topics Tips
Covered
1 Topic –
92
Interviews
Round 1
Crucial Questions: 1. The interview started off with scanning my resume. Asked me
about my hometown and my Undergrad college.
2. Asked a few questions relevant to my work experience.
More about my role and responsibilities.
3. Discussion about how courses in MBA are more
theoretical, rather not of much use on field.
4. The interview ended with an informal discussion about
my hobbies.
What could be
avoided? Avoid using too much of MBA jargon if you aren’t sure of them.
Questions asked?
1. What is the primary change you would recommend
if you go back to BYJUS after IIMB?
2. Why MBA after Biotech? (my Undergrad branch)
Round 2
Crucial Questions: 1.
2.
3.
93
What went right?
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
94
Name: Avik
Company & Division: AB InBev, Ops
Information about the Company (May have come up during company research)
Industry: Beer
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): Aptitude,
Psychometric
GD – (Yes / No): Y
Group Discussion/Group Task/Case (Please Specify): GD
Interviews
Round 1
Crucial Questions:
What went right? Spontaneity
95
What could be Canned responses
avoided?
Questions asked? If not AB InBev, then which company and why?
Please provide any other insights on the preparation process before interviews:
Read up on current affairs and prepare HR questions well.
96
Name: Rasuka
Company & Division: AB InBev, GCC
Information about the Company (May have come up during company research)
Industry: Beer
Pre-Process Details
Resume (Y/N): Y
Application Form (Y/N): Y
Written Test (Details): Aptitude,
Psychometric
GD – (Yes / No): Y
Group Discussion/Group Task/Case (Please Specify): GD
97
Interviews – did not ask me any questions, simply gave the offer
Round 1
Crucial Questions:
What went right?
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Be aware of recent happenings, prepare HR questions well. Know the 10 ABI principles.
98
Name: Siddharth Thakur
Company & Division: Asian Paints - Sales
Information about the Company (May have come up during company research)
Industry: Paints
Resume (Y/N): Y
Application Form (Y/N): N
Written Test (Details):
NA
Interviews
Round 1
Crucial Questions: Why S&M?
Why Asian Paints?
Why are you a good fit for the company?
99
What skills would make you a good fit for the sales company?
Round 2 ( No round 2)
Crucial Questions: 1.NA
2.
3.
What could be
avoided?
Questions asked?
Please provide any other insights on the preparation process before interviews:
Thank You - The End
100
Companies’ Brief
Colgate Palmolive
Category Consumer Products
Sector FMCG
Tagline/ Slogan Colgate World of Care
Colgate toothpaste brand is one the most respected brands in
USP the world
Introduction
Colgate-Palmolive is an American multinational consumer products company focused on the
production, distribution and provision of household, health care, and personal care products.
Colgate is a household name in India with one out of two consumers using
Colgate toothpaste. CPIL is the market leader in the Indian oral care market with a market
share of 51 per cent in the toothpaste segment, 48 per cent in toothpowder segment and 30
per cent in the toothbrush segment
History
In 1806, devout Baptist English immigrant soap and candle maker William Colgate
established a starch, soap, and candle factory on Dutch Street in New York City under the
name William Colgate & Company. In 1833, he suffered a severe heart attack, stopping his
business's sales; after a convalescence he continued with his business. In the 1840s, the
company began selling individual cakes of soap in uniform weights. In 1857, Colgate died
and the company was reorganized as Colgate & Company under the management of his
devout Baptist son Samuel Colgate, who did not want to continue the business but thought it
would be the right thing to do. In 1872, he introduced Cashmere Bouquet, a perfumed soap.
In 1873, the company introduced its first Colgate Toothpaste, an aromatic toothpaste sold in
jars.[3] In 1896, the company sold the first toothpaste in a tube, named Colgate Ribbon
Dental Cream (invented by dentist Washington Sheffield). Also in 1896, Colgate hired
Martin Ittner and under his direction founded one of the first applied research labs.[4] By
1908, they initiated mass sales of toothpaste in tubes. William Colgate's other son, James
Boorman Colgate, was a primary trustee of Colgate University (formerly Madison
University).
In Milwaukee, Wisconsin, the B.J. Johnson Company was making a soap entirely of palm oil
and olive oil, the formula of which was developed by B.J. Johnson in 1898. The soap was
popular enough to rename their company after it — Palmolive. Around the start of the 20th
century, Palmolive, which contained both palm and olive oils, was the world's best-selling
soap. Extensive advertising included the radio programs The Palmolive Hour (1927-1931)
and Palmolive Beauty Box Theatre (1934-1937). A Missouri-based soap manufacturer known
as Peet Brothers, who were originally from Wisconsin, merged with Palmolive to become
Palmolive-Peet. In 1928, Palmolive-Peet acquired the Colgate Company to create the
Colgate-Palmolive-Peet Company. In 1953, Peet was dropped from the name, leaving only
Colgate-Palmolive Company, the current name.
Colgate-Palmolive STP
101
Segment Products and services for daily needs
Target Group Every household especially the middle class
Positioning A company which makes products for caring for its consumers
Product Portfolio
1. Colgate Dental Cream 2. Colgate Total 12
17.Palmolive Charmis
102
1. Intense and increasing competition amongst other FMCG
companies
Threats
2.FDI in retail thereby allowing international brands
3. Competition from unbranded and local products
Colgate-Palmolive Competition
Below are the top 7 Colgate-Palmolive competitors:
1. Marico
2. L'Oréal
4. HUL
5. ITC
103
Indian Oil Corporation Limited (IOCL)
Parent Company IOCL
Category Oil & Gas
Sector Energy & Power
104
3. Global expansion with tie-ups with international oil
companies
1. Bharat Petroleum
3. ONGC
Recent News
https://www.iocl.com/aboutus/Press_release.aspx
https://www.hindustantimes.com/cities/iocl-s-ethanol-plant-the-answer-to-stubble-
trouble/story-bPTg9LkPBvJdhDrwVuUqQN.html
https://sportstar.thehindu.com/aces-awards/indian-oil-corporation-ltd-wins-sportstar-aces-
2020-best-corporate-psu-for-the-promotion-of-sports/article30557859.ece
https://www.newindianexpress.com/nation/2020/jan/13/indian-navy-with-iocl-launches-
special-fuel-with-reduced-carbon-footprints-2089091.html
https://energy.economictimes.indiatimes.com/news/oil-and-gas/indian-oil-to-spend-rs-22000-
crore-for-expansion-of-gujarat-refinery/73226538
Maruti Suzuki
Introduction
Maruti Suzuki India Limited, formerly known as Maruti Udyog Limited, is an automobile
manufacturer in India. It is a 56.21% owned subsidiary of the Japanese car and motorcycle
manufacturer Suzuki Motor Corporation. As of July 2018, it had a market share of 53% of
the Indian passenger car market. Maruti Suzuki manufactures and sells many popular cars as
given below. The company is headquartered at New Delhi. In May 2015, the company
produced its fifteen millionth vehicle in India, a Swift Dzire. Maruti Udyog Limited was
founded by the Government of India in 1981, only to merge with the Japanese automobile
company Suzuki in October 1982. The first manufacturing factory of Maruti was established
in Gurgaon, Haryana, in the same year
Popular products
Model Launched Category
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Wagon R 1999–present Hatchback
Swift 2005–present Hatchback
Dzire 2008–present Sedan
Eeco 2010–present Minivan
Alto K10 2010–present Hatchback
Ertiga 2012–present Mini MPV
Alto 800 2012–present Hatchback
Celerio 2014–present Hatchback
Ciaz 2014–present Sedan
Baleno 2015–present Hatchback
S-Cross 2015–present Mini SUV
Vitara Brezza 2016–present Mini SUV
Maruti Suzuki
Parent Company Suzuki Motor Corporation
Category Sedans, Hatchbacks, SUV’s
Sector Automobiles
Tagline/ Slogan Way of life; Count on us
Maruti has car models in every segment with a wide price
USP range to choose from, apart from being the most reliable name
in Indian automobile market
Maruti STP
Segment Complete automobile segment including sedans & SUV’s
Indian urban and semi-urban middle class and upper middle
Target Group class
Positioning Maruti is India’s No.1 automobile brand with strong legacy
Maruti SWOT Analysis
1. Maruti Suzuki is the largest passenger car company in India,
accounting for around 45% market share
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7. Over 700,000 units sold in India annually including 50,000
exports
3. Nissan Motors
4. Hyundai Motors
Competitors
5. Fiat
6. Mitsubishi Motors
7. Chevrolet
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8. Tata Motors
9. Skoda Auto
10. Volkswagen
12. Volvo
Latest news
https://www.marutisuzuki.com/corporate/media/press-releases
https://www.livemint.com/auto-news/maruti-suzuki-bets-on-suvs-to-stay-in-the-lead-
11579029639750.html
https://www.businesstoday.in/sectors/auto/maruti-suzuki-production-rises-7-8-percent-in-
december/story/393379.html
https://inc42.com/buzz/its-a-misconception-that-evs-will-be-cheaper-maruti-suzuki-exec/
Ola Cabs
Introduction
Ola Cabs (stylised as OLΛ), is an Indian transportation network company (TNC) offering
services that include peer-to-peer ridesharing, ride service hailing, taxi and food delivery. The
company is based in Bengaluru, Karnataka, India and was developed by ANI Technologies
Pvt. Ltd. As of May 2019, Ola was valued at about $6.2 billion. A variety of venture
capitalists including Softbank have large stakes in the company.
Ola Cabs was founded on 3 December 2010 as an online cab aggregator in Mumbai, and is
now based in Bangalore. As of 2018, the company has expanded to a network of more than
10, 00,000 vehicles across 169 cities. In November 2014, Ola diversified to incorporate auto
rickshaws on a trial basis in Bengaluru. After the trial phase, Ola Auto expanded to other
cities like Delhi, Pune, Chennai and Hyderabad starting in December 2014. In January 2018,
Ola extended into its first overseas market, Australia, and in New Zealand in September
2018. In March 2019, Ola began its UK operations introducing Auto Rickshaws in UK.
OlaCabs
Parent
Company ANI Technologies Pvt Ltd
Category Service provider for taxi hiring (Aggregator)
Sector IT & Technology
Tagline/
Slogan Chalo Niklo
USP Standardized customer experience & Price transparency
OlaCabs STP
Segment People who mobile from one place to another for any purpose
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Target Group Customers who are in need of cabs instantly
Positioning Using technology to bring the higher efficiency and customer experience
OlaCabs SWOT Analysis
1. First mover advantage as a taxi aggregator in India
2. Uber has deep pocket and hence can burn cash heavily
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1. Uber Cabs
3. Easycabs
5. Carpooling services
Recent News
https://www.olacabs.com/media/in
https://trak.in/tags/business/2019/12/28/ola-gave-rs-20-cr-of-discounts-to-users-in-2019-ola-
cabs-covered-6-billion-kms/
https://auto.economictimes.indiatimes.com/news/aftermarket/ola-rejigs-commissions-to-
retain-drivers/73115178
https://auto.economictimes.indiatimes.com/news/aftermarket/ola-deploys-safety-scouts-and-
quick-response-teams/73033938
VISA
Introduction
Visa Inc. is an American multinational financial services corporation headquartered in Foster
City, California, United States. It facilitates electronic funds transfers throughout the world,
most commonly through Visa-branded credit cards, gift cards, and debit cards. Visa does not
issue cards, extend credit or set rates and fees for consumers; rather, Visa provides financial
institutions with Visa-branded payment products that they then use to offer credit, debit,
prepaid and cash-access programs to their customers. In 2015, the Nelson Report, a publication
that tracks the credit card industry, found that Visa's global network (known as VisaNet)
processed 100 billion transactions during 2014 with a total volume of US$6.8 trillion. Visa is
the world's second-largest card payment organization (debit and credit cards combined), after
being surpassed by China Union Pay in 2015, based on annual value of card payments
transacted and number of issued cards.
VISA
Parent Company VISA Inc
Category Credit Card Company, Consumer Finance
Sector Banking & Financial Services
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VISA SWOT Analysis
1. Largest market share in the world
2. Strong supply chain and branding through advertising
3. Has over 7000 employees and over 8500 branches globally
4. Visa’s global network (known as VisaNet) processed 62
billion transactions
Strengths
5. VISA has been sponsoring a lot of major global sporting
events
6. Visa launched "Currency of Progress," an effort to better
educate the world about how digital currency advances
economic empowerment and business efficiency worldwide
1. High exposure to risk and fraud
Weaknesses
2. Litigation risks
1. Cashless economies in developing and emerging economies
Opportunities
2. Digital currency
1. Stringent economic policies world over
Threats
2. Highly competitive environment
VISA Competition
Competitors 1. Mastercard
Recent News
https://www.visa.co.in/about-visa/newsroom.html
https://www.marketwatch.com/story/visa-makes-another-move-beyond-credit-cards-with-53-
billion-deal-for-plaid-2020-01-13
https://news.crunchbase.com/news/visa-invests-in-another-fintech-company-days-after-
acquiring-plaid/
Mphasis
Introduction
Mphasis is an IT services company based in Bangalore, India. The company provides
infrastructure technology and applications outsourcing services, as well as architecture
guidance, application development and integration, and application management services. It
serves financial services, telecom, logistics, and technology industries. Mphasis was ranked
#7 in India IT companies and overall #165 by Fortune India 500 in 2011.[2] In April 2016,
Hewlett Packard Enterprise sold the majority of its stake in Mphasis to Blackstone Group LP
for around US$1 billion
Products/Brands
Mphasis is a service company, so it doesn’t have products of it own. The markets served by
the company are financial services and insurance, healthcare, manufacturing, government,
transportation, communications, and consumer and retail industries .
SWOT Analysis
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Low cost advantage
Broad range of research and development services
Strong Brand Equity as its position as an HP company
Strengths
High quality standards
Currently has employed strength of 38000 with presence in 14
countries
Recent News
https://economictimes.indiatimes.com/tech/ites/new-clients-are-mphasis-
focus/articleshow/72101647.cms
https://www.moneycontrol.com/news/business/earnings/mphasis-q3-pat-seen-up-12-6-qoq-to-rs-307-6-cr-
motilal-oswal-4792391.html
https://economictimes.indiatimes.com/tech/ites/mphasis-sets-up-new-facility-in-
hyderabad/articleshow/71335624.cms
https://www.pymnts.com/news/b2b-payments/2019/mphasis-priority-commercial-payments-b2b-payments-
friction-innovation/
Carborundum Ltd.
Introduction
Carborundum Universal Ltd (CUMI), a part of Murugappa Group, is one of the largest and
oldest conglomerates in India. CUMI is the leading manufacturer and developer of abrasives,
ceramics, refractories, aluminium oxide grains, machine tools, polymers, adhesives and
electro minerals in India. CUMI is the only abrasive manufacturer with the diversification
The company has subsidiaries in India, Russia, South Africa, Australia, China, Thailand and
Canada.
Some renowned brands include BSA, Hercules, Ballmaster, Ajax, Parry’s, Chola, Gromor,
Shanthi Gears and Paramfos
SWOT Analysis
• The company provides value for money to the customers through
Strength their better quality and innovative products.
• The company treats customers with respect and concern
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• The company has got strong R& D department, which have a
policy that 6% of total sales every year should be from new
products. R &D enables the company to have an edge over
competitors in the new product development.
• The company has got professionally managed sales team with
strong back up of reputed dealers.
• ISO 9001: 2008 certification also helps in obtaining some orders
as well as maintaining the standard of the company.
• The greatest strength of the company comes from the employees
who are efficient, energetic and sincere. Dynamic top level
management backs them. There is no barrier between
management and workers.
• The salinity of water has to be improved.
• The roads within the company are to be developed so that men
Weakness and materials can be moved easily.
• Promotion is based on the seniority not on performance
Recent News
https://www.thehindubusinessline.com/companies/woman-heir-seeks-board-seat-in-
murugappa-holding-company/article30486919.ece
https://www.business-standard.com/article/companies/carborundum-universal-wants-20-of-
its-revenue-to-come-from-new-products-119041600191_1.html
https://dagorettinews.com/ceramic-tube-market-business-scenario-2020-swot-analysis-by-
major-players-kyocera-corporation-hp-technical-ceramics-xiamen-innovacera-advanced-
materials-co-ltd-texers-technical-ceramics-texer/
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Coverfox Insurance Broking Pvt. Ltd. provides insurance brokerage services online. It offers
two wheeler, car, term, health, travel, life, and general insurance products. The company was
incorporated in 2013 and is based in Mumbai, India
Coverfox not only helps one to compare features and prices of an insurance policy and buy
the best policy, but also provides expert help if one ever wants to make a claim or renew the
policy.
Founders: Varun Dua, Devendra Kumar Rane
Key Investors: Innoven Capital, Accel Partners, SAIF Partners
Investment so far: $58.59Mn
SWOT Analysis
Large Variety of Products
Insurance products + Consultant Services
Strengths Strong investors
Marketing campaigns: Recently signed Tapsee Pannu for the same.
Low awareness & motivation amongst general population to avail
insurance & services.(only 3.9% have insurance)
Slow Adaptation to avail online services related to insurance amongst
Weaknesses general population
High Bounce rate : 70%(people visiting the first page and returning
without converting to sale) Competitor average is 55%
Recent News
Paytm may acquire Coverfox for around $120 million if the deal goes through
Coverfox has plans to set up office in Hyderabad
Coverfox Receives INR 40 Cr From Existing Investors In Ongoing Series C Round
Previously collaborated with Aditya Birla Group in BizLabs Fintech, an accelerator-
like platform for Indian startups
Coverfox Learn – Platform that publishes insurance related knowledge
Coverfox to unveil ‘customized’ micro-insurance products soon; Coverfox.com CEO,
Premanshu Singh: “We aim to grow 500% in next FY, enter new categories like cyber
insurance”
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https://www.owler.com/company/coverfox
https://www.ibef.org/industry/insurance-sector-india.aspx
shodhganga.inflibnet.ac.in : SWOT for insurance
https://www.coverfox.com/infographics/
https://www.alexa.com/siteinfo/coverfox.com
https://inc42.com/startups/coverfox-pins-ipo-hopes-on-automation-to-tap-280-bn-insurance-sector/
https://yourstory.com/2019/09/insuretech-startup-coverfox-coverdrive-fintech-b2b-seller-platform
Udaan
Introduction
Udaan is a Bangalore based B2B trading platform, akin to Alibaba in China. It’s a
Collaborative landscape that empowers traders, wholesalers, retailers and manufacturers in
India through technology. The technology here refers to their website and app interface which
is similar to that of e-retailers like amazon and Flipkart. It is merely a solving credit
underwriting problem, payment, logistics, sales, and marketing. The ecommerce start-up has
more than 150,000 buyers and sellers from 29 states on its platform.
The relatively new start-up recently raised a funding of Rs.140 crore to make its total
Funding to be about Rs.1600 crore since inception. In September 2018, the company had
become the fastest Indian start-up to reach unicorn status, in merely 26 months of
registration. It had secured $225 million (Rs 1,575 crore) in its Series C round from Russian
internet billionaire Yuri Milner’s DST Global and Lightspeed Global Growth, at a valuation
of $1 billion.
SWOT Analysis
JIGSERV DIGITAL
Introduction
Jigserv Digital is a start-up which specialises in multi-channel digital advertising, marketing
& creative services. They help you leverage multiple channels like Search, Social &
Display to achieve the best results from the digital media spends with their proprietary
platform. With a technology + creative + business gene pool, they strive to best understand
the business requirement and help the client’s brand win on digital. The company was
founded by 3 ISB alumni in 2008. The major clients of Jigserv include IIM Bangalore, ISB
YLP program, Pearson professional exams, Columbia University, Sharekhan, Iskcon etc.
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SWOT Analysis
• Good pool of clients, both in India and abroad (US & UK).
Strength • Have a good creative core team, and the revenue has grown
exponentially in the recent quarters.
• The company is trying to be a general digital marketing company but it
has the built a niche around educational institutions which may hamper
Weakness growth
• Lot of competitors in the digital marketing medium has affected the
margins severely
• Digital marketing industry is on the rise with the advent of micro
Opportunities segmentation and targeting advertisements.
• Greater pool of clients can be attracted as JigServ grows
• Low entry barriers in the digital marketing ecosystem can enable
Threats plethora of competitors
• Low brand image of JigServ may restrict general clients
Recent News
https://yourstory.com/2019/09/startup-b2b-ecommerce-retail-udaan
https://techcrunch.com/2019/10/02/udaan-series-d/
https://yourstory.com/2020/01/payment-reliability-udaan-flipkart-ggv-podcast
COFFEE DAY
Introduction
Coffee Day is the parent company of the chain Cafe Coffee Day. They started their
operations in 1993 with a highly optimised and vertically integrated coffee business which
ranges from procuring, processing and roasting of coffee beans to retailing of coffee products
across various formats. The other subsidiaries of Coffee Day include:-
Coffee day hotels and resorts: Along with our three resorts, in 2014, Coffee Day Hotels
& Resorts acquired a minority stake in the Barefoot Resort in the Andaman and Nicobar
Islands.
Way2Wealth Securities: The core businesses of Way2Wealth can be classified into four
major categories. The broking and commission businesses comprise equity, commodity, and
currency brokerage, among a number of other services; while the distribution business
consists of financial products distribution, the Margin trade financing is for premium clients
for their market activities.
Tanglin: Tanglin is currently developing and operating a Special Economic Zone in
Bengaluru and a technology park in Mangalore. The former is Global Village, a 114-acre
IT-focused SEZ in Bengaluru. The latter is Tech Bay, approximately 21-acre, riverfront
property.
Sical: Sical combines numerous aspects of logistics, namely port handling, road and rail,
logistics, container freight stations and mining to provide integrated logistics solutions.
SWOT Analysis
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• Have the highest market share and penetration in the coffee business.
• Coffee industry, both retail and processing, is projected to grow at a
Strength
high rate.
• Company sold its stake in Mindtree and its IT park to reduce debt.
• Company has weak leadership post the demise of the founder.
• Company is surrounded with lot of bad news
Weakness • Company has high debt
• Company has diversified into lot of businesses without proper
knowledge about the various industries.
• Coca Cola is in talks to buy a stake in Coffee Day at a valuation
Opportunities between 8,000 - 10,000 crore. This could be a major opportunity to bring
a uptick in the business.
• Company faces the threat of identity crisis amidst its founder’s death
• Starbucks and Tata Coffee is a strong competitor, which is growing its
Threats
market share as well as its value share by projecting itself as the premium
brand.
Recent News
https://www.business-standard.com/article/companies/ccd-starts-giving-out-outlets-as-co-
working-spaces-is-the-model-scalable-120011200775_1.html
https://www.indulgexpress.com/food/2020/jan/09/new-menu-cafeacute-coffee-day-introduces-
exclusive-delicacies-at-a-fair-price-in-kolkata-21354.html
https://www.thehindubusinessline.com/companies/coffee-day-groups-luxury-resort-assets-
attract-buyer-interest/article30461747.ece
https://economictimes.indiatimes.com/news/company/corporate-trends/coffee-day-hopes-to-
close-it-park-sale-to-blackstone-in-a-week/articleshow/73131713.cms
https://www.thehindubusinessline.com/markets/bar-on-trading-coffee-day-cg-
power/article30558978.ece
ZEE MEDIA
Introduction
Zee Media is an Indian news media company owned by Essel group. Zee Media owns 14
news channels across 6 languages with a viewership of 327 million people, and digital reach
to 421 million people. It includes national news channel Zee News and newspaper daily. Its
online properties include zeenews.com and dailynewsandanalysis.com
The Zee Media Company is separate from Zee Entertainment Enterprises which is
responsible for ZeeTV, DishTV, Venus movies etc. Zee Media only looks after the news
channels.
SWOT Analysis
• Has considerable penetration and brand image in an industry which has
Strength significant barriers to entry.
• Brand image of Zee is good.
• Company has weak leadership post the resignation on the MD.
Weakness
• Company has high debt and a negative return on equity for past 3 years.
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• Promoters have pledged 93.55% of their holding
• Mukesh Ambani is planning to buy a stake in Zee
Opportunities • Brand image could be leveraged to partner with various industries such
as film industry.
• Company faces the threat from the growing digital space over television.
Threats • Company must innovate to cater to the evolving needs of consumers to
get back to being profitable.
Recent News
https://www.deccanherald.com/business/business-news/sebi-fines-rs-9-lakh-on-zee-group-for-
shareholding-disclosure-lapses-795241.html
https://thelogicalindian.com/news/zee-media-employee-resigns
https://www.exchange4media.com/marketing-news/zee-and-vyoma-technologies-partner-to-set-up-self-
ticketing-zones-at-railway-stations-102148.html
https://www.newindianexpress.com/business/2019/dec/23/cable-operators-remove-zee-channels-in-tn-
2079793.html
DROOM
Droom is India’s first and only online marketplace for buying and selling new and used
automobiles. At over 65% of the automobile transactions market share online, Droom is the
largest auto portal in India. Droom is the only fully transactional online platform enabling
end-to-end transaction between buyer and seller. Our Full Circle Trust Score, Buyer’s
Protection, Orange Book Value, Droom History and Eco Inspection addresses all the buyers'
pain points and hassles involved in the stressful process of buying or selling a used vehicle.
The platform offers broad catalogue of vehicles and deals in all automobile categories -
everything from bicycles to planes
Products/Brands
Droom only provides services or acts as an online platform to sell or buy vehicles of any
kind, starting from cycles to 4 wheelers. It doesn’t sell its own range of products. However,
we can find its official merchandises in the online site.
Recent News
https://droom.in/news
https://droom.in/in-the-press
https://inc42.com/startups/inc42-upnext-droom-banks-on-frugality-and-tech-focus-as-it-revs-
up-for-an-ipo/
https://economictimes.indiatimes.com/magazines/panache/driving-force-a-knowledge-
sharing-soiree-power-packed-ceremony-at-droom-pre-owned-automotive-awards-
2019/articleshow/72988973.cms
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