NetEqualizer Quick Start Guide 2019
NetEqualizer Quick Start Guide 2019
NetEqualizer Quick Start Guide 2019
Author’s Note:
Congratulations on your NetEqualizer purchase! You are now on your way to achieving "Faster Networks, with Zero
Maintenance, at the Best Prices". In fact, many network administrators find that they can set-up and configure a
NetEqualizer on their network in just a few hours.
However, if you have any questions that you need help with during your install, our Support Team is here to help you.
Please call Support at 303.997.1300 x102 or send an email to [email protected].
After you have completed your installation, if you would like a complimentary review of your NetEqualizer
configuration from the Main Dashboard, Click on -> [Run Diagnostics] and then select [Run Diagnostics]. Then
Click on -> [Download Diagnostics] and Save File to save the results as a .txt file, and email as an attachment
(otherwise email will cut off content) to [email protected].
We would be happy to verify that you have optimized setup for your network.
Table of Contents
Factory Default IP Settings ................................................................................................................................ 2
Installing the NetEqualizer ................................................................................................................................ 2
Step #1: Cabling the NetEqualizer into your Network .................................................................................................. 2
Step #2: Configuring the NetEqualizer ......................................................................................................................... 4
Step #3: Setting Up Equalizing ..................................................................................................................................... 9
Step #4: Validating & Backing Up Your Configuration .................................................................................................11
Appendix #1: Viewing Traffic .......................................................................................................................... 12
Appendix #2: Troubleshooting your Setup ...................................................................................................... 14
Appendix #3: Syncing NetEqualizer Date/Time ............................................................................................... 15
Note: The IP address for the NetEqualizer is used to access the web GUI (for management purposes only). All factory default
settings can be changed from the web GUI, the command line, or the API.
Note: We also recommend that you push in on the CompactFlash Card in the back of the unit to be sure it is fully seated.
All of the NetEqualizer models (series 3000/4000/5000) have two Ethernet interfaces and a Management Port. We are
now using port plugs to help distinguish the various interface ports on the NetEqualizer. We use four colors: 1) blue
(WAN), 2) orange (LAN), 3) clear (Management Port) and 4) black (unused).
Once your machine is on & connected, you should see green lights in the Power LED, Eth0, and Eth1 LEDs, as shown in
the display panel picture on the previous page.
When the Log In Screen appears, as shown at right, log in to the NetEqualizer using the
factory default username and password:
Username = "neteq" and
Password = "neteq".
You should now be logged in and see the NetEqualizer Main Dashboard, as shown below.
Our enhanced Main Dashboard provides an intuitive visual display. We provide On/Off
status for several of our Core Processes, and a graph of all current activity through the
NetEqualizer. When you have finished your session, you can use Log Out (circled) to close
the GUI.
Note: In this guide, clicking on a button is shown in brackets as follows: Click on -> [button].
If your key was accepted, you will see “Success! Installed key is valid.”, along with
your key and license level. In our example, we can now see Valid Key Installed
137055426717. Authorized to Pass 750Mbps.
Note: Step #2D and Step #2E require a reboot of your NetEqualizer. You can reboot ONCE if you wait until after Step #2E to click on
Reboot NetEqualizer.
Once you click on Save Changes, the Warning Message below right,
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Quick Start Guide
highlighted in yellow, and Success Message, highlighted in green, will appear. The Success Message can be
dismissed. The Warning Message will continue to appear on your screen as a reminder until you reboot.
Note: Yellow warning messages, green success messages, and red error messages are used throughout the GUI.
To have your changes take effect right away, Click on -> Reboot NetEqualizer in either message. Once rebooted, it
may take 3-5 minutes for the NetEqualizer process to reload. You can also choose to wait until after Step #2E (or
later) to have your changes take effect. Click on Reboot NetEqualizer when you are ready for the changes to occur.
Note: Once you reboot, as the old GUI IP address is no longer valid, you will now need to login from your new GUI IP address.
Once set, you will see a Time Zone Name and three-
letter acronym. In our example at right, we have
selected the America/New_York (EDT) Time Zone.
To save your changes, Click on -> [Save Changes].
To discard your changes, Click on-> [Reset].
Once you have saved your changes, you will need to reboot your NetEqualizer. Click on -> Reboot NetEqualizer in
the success message. Once rebooted, it may take 3-5 minutes for the NetEqualizer process to reload. You can also
choose to wait until later. Click on Reboot NetEqualizer when you are ready for the changes to occur.
Use this screen to enter the current date & time. Click on ->
Calendar icon to change the date, which is in MM-DD-YYYY
format. Click on -> Timer icon to change the time, which is in
24-hour format.
Once you save your changes, you will see a message similar
to the following example: “Success! Date and time have been
set to 07/29/2016 11:00:04 MDT.”
Note: We set Time Zone before setting Date and Time, as the Time
will shift once a new Time Zone is selected.
Over time, the NetEqualizer time will drift (like all servers) unless synchronized to a clock. Follow the instructions in
Appendix #3 to sync your NetEqualizer's Date/Time with either Internet Time Servers or your own NTP Time server.
After you change these settings, Click on -> [Save Changes] to save. Click on -> [Reset] to discard.
Once you have restarted equalizing, you will see “Success! Equalizing has been restarted.”. Equalizing is now
configured. To validate your settings, from the Main Dashboard, Click on -> Common Tasks -> [Show Configuration]
and review the settings for RATIO, TRUNK_UP, TRUNK_DOWN, and HOGMIN.
After you change these settings, Click on -> [Save Changes] to save
changes or Click on -> [Reset] to discard changes.
Congratulations!
Your NetEqualizer is now installed & configured, actively reducing congestion on your
network.
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Quick Start Guide
Step #4: Validating & Backing Up Your Configuration
Step #4A: Validating Your Configuration Settings
To see your current configuration, from the Main Dashboard, Click on -> Common Tasks ->
[Show Configuration]. The following screen comes up.
If you would like us to review your configuration, Click on -> Common Tasks -> [Run Diagnostics] -> [Run
Diagnostics]. Email the results as a .txt file attachment (otherwise email will cut off content) with the subject: "Check
My Configuration" and mail to [email protected]. We will call or email you within one (1) business day to
go through your configuration settings.
The RTR Side Menu at right will be displayed. Use this menu to access all the charts and
graphs available in RTR.
From the RTR Side Menu, click on -> Active Connections -> View Active Connections to see a
live look at the BRAIN table of the NetEqualizer. Active Connections is sortable and
searchable, so that you can focus on the connections you are most interested in viewing.
Use this to easily find bandwidth hogs by sorting on Wavg (1st circle in blue below) and
displaying largest to smallest (descending). You can search by any IP address to view all
traffic for any particular user by IP. You can also click on the links below any IP address to
view associated IP Reports. We also now show if penalties are currently being applied to the
traffic flow, as shown by the red “yes” value in the Penalty field (2nd circle in blue below).
NetEqualizer Log
From the RTR Side Menu, Click on -> NetEqualizer Log. Here you can see what connections are being made and if
anything is currently being given a Penalty (slowed down).
Read our Real-Time Reporting section in our full User Guide to see all that RTR has to offer.
Synchronize NetEqualizer Date/Time with NTP Time Server (2A) OR Internet Time Server (2B)
# Click on… Type in….
1 Click on -> Maintenance -> Type in /root/settime.sh and Click on -> [Edit] to open this file.
Troubleshooting Tools -> Edit
Any Text File.
2 Update settime.sh. file as #2A. Sync to your NTP Time Server #2B. Sync to Internet Time Servers
needed. Type either #2A or You need to update the commands included Commands to sync to the Internet Time
#2B, NOT both. to sync to your NTP Time Server. Replace Server area already included in the
–debian with your ntp time server IP. settime.sh file.
Make sure file looks as follows:
/usr/sbin/ntpdate 10.0.0.1 <return> /usr/sbin/ntpdate-debian <return>
/sbin/hwclock --localtime --systohc <return> /sbin/hwclock --localtime --systohc <return>
You MUST make sure to hit <return> to Click on -> [Save] to save any changes.
force an EOL character after each line. On the next screen, you will see "Your
Click on -> [Save] to save changes. request is complete".
On the next screen, you will see "Your
request is complete".
3 Click on -> Maintenance -> You MUST make sure to hit <return> to force an EOL character after the line.
Troubleshooting Tools -> Edit
Any Text File. Type in /root/crontab to open this file. Replace file contents with the following:
Type in */5 * * * * /root/settime.sh <return>
Click on -> [Save] to save changes.
On the next screen, you will see "Your request is complete".
4 Click on -> Maintenance -> The Edit Autostart file Tab comes up. To have the sync persist upon reboot, you must add
Manage Autostart File. this to the Autostart file.
Type in crontab /root/crontab on a new line right ABOVE the line that says thedate=`date`.
Click on -> [Save] to save changes.
On the next screen, you will see "Your request is complete".
5 Click on -> Maintenance -> Reboot in order to start your time sync. This is also needed so that real-time
Troubleshooting Tools -> reporting (RTR) recognizes the new time.
Reboot NetEqualizer.
Please note that any data that you have in RTR will be lost upon reboot. If RTR was started
previously, you must restart it. See instructions in Appendix #1: Viewing Traffic.