Preliminary Information: Service Bulletin

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Bulletin No.: PIC4740F


Service Bulletin Date: September, 2015

PRELIMINARY INFORMATION
Subject: No Crank - Multiple Warning Telltales On - Trans Shifts Hard

Models: 2006-2011 Cadillac STS Models


2007 – 2009 Cadillac SRX
2008 – 2015 CTS (VIN D)
2013 – 2015 Cadillac ATS
2016 Cadillac ATS (RPO LCV)
2014 – 2015 Cadillac CTS Sedan (VIN A)
with 6-Speed Automatic Transmission

This PI was superseded to remove vin breaks and update models and model years.
Please discard PIC4740E.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
Some customers may comment about one or more of the following concerns:
• SES light on
• Reduced power
• The vehicle will not crank over, no start
• Multiple warning telltales illuminate
• The transmission shifts hard
• The door locks cycle while driving
The Transmission Control Module (TCM) or Engine Control Module (ECM) may not communicate with the scan tool.
The cause may be an unseated pin(s) in the transmission connector.

DTC Description
C0242 ECM Indicated TCS Malfunction
C0561 System Disabled Information Stored
P0575 Cruise Control Switch Signal Circuit
P0615 Starter Relay Control Circuit
P0700 Transmission Control Module (TCM) Requested MIL Illumination
P0856 Traction Control Torque Request Circuit
P1629 Theft Deterrent Fuel Enable Signal Not Received
P2544 Transmission Torque Request Circuit
U0073 Controller Area Network (CAN) Bus Communication
U0074 Control Module Communication Bus B Off Malfunction
U0100 Lost Communication With ECM/PCM
U0101 Lost Communication With TCM
U0109 Lost Communication with Fuel Pump Control Module
U0121 Lost Communication With Anti-Lock Brake System (ABS) Control Module
U0140 Lost Communication With Body Control Module
DTC Description
U2100 Controller Area Network (CAN) Bus Communication
U2105 Lost Communication With Engine Control Module (ECM)
U2106 Lost Communication With Transmission Control Module (TCM)

Recommendation/Instructions
All Models;
Inspect the transmission connector X1 terminal connections.
Disconnect the connector and carefully tug on each wire to ensure the pins are fully seated.
A side load on the wires may cause a false positive lock. Repair the connections as necessary.
Cadillac ATS and CTS Only;
Inspect the harness securing bracket located on the passenger side of the vehicle where the transmission bell
housing is attached to the engine block. The harness should hang below the securing bracket. Also inspect harness
at the securing bracket for chaffing.

4254816

1. Harness Securing Bracket


Warranty Information
For wiring repairs covered under warranty, please refer to latest version of bulletin 10-00-89-005 for warranty
information on wire/connector repairs.
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

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