15359-EN 03-22 LR

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

Service Letter

SL: 15359
Date: 4 March 2022
Product: Wheeled Excavators
Subject: E57W-7 Launch Service Information

This letter replaces service letter #15359 dated 12 Figure 2


May 2021.
Diagnostic UVIM (CAN)
Tool Kit
Bobcat Company is going to introduce a new version of
mini-excavator model E57W-7 (*B54A11001* & Above)
with Stage V engine D24 Bobcat Engine V2.

Items needed for E57W-7 (Stage V) diagnostic


Please read this Service Letter carefully in order to
Diagnostic cable
perform a proper field service on the new E57W 14-pin connector
machines.

Machine Diagnostic Tool

To support you in servicing this new version of E57W, - Black & grey color
- 120 Ω terminating
Bobcat Company provides the necessary information resistor on CAN 1
- ON/OFF switch
about the Machine Diagnostic Tool: Hardware and
Software. USB cable

Diagnostic Hardware

Figure 1

OBD cable
Diagnostic Diagnostic cable 6-pin connector
Tool Kit 14-pin connector

S43170
- Black & grey color
- 120 Ω terminating
resistor on CAN 1
- ON/OFF switch The new diagnostic tool kit, containing the new cable
will be released soon [Figure 2].

S43169

In the first months after launch, dealerships using


current diagnostic tool kit P/N 7031222 will need to
purchase only new 14-pin cable P/N 7443917
[Figure 1].

SL 15359-EN 1
Diagnostic Software VCU And Engine Software

Figure 3 Figure 5

S43171 S43241

New Doosan Monitoring Software DMS-5 [Figure 3] is The Vehicle Control Unit (VCU) and Gauge Panel
needed for VCU diagnostic functions. Please follow software are available on My Machine
Service Letter #15358 - DMS-5 Doosan Monitoring (https://login.bobcat.com/app/passport-
Software. router?redirect_uri=https://dealer.bobcat.com/service/
mymachine). You can find it by clicking on 'Software' in
It is recommended to read this service letter prior to the top menu and select 'VCU and Gauge panel
first E57W-7 ordering. updates for E57W, E57W-7, E62 and E85' (Item 1)
[Figure 5].
Figure 4
Should you require any assistance installing the
software, or with any item related to this machine
diagnostic software, please contact Salesforce Service
Cloud or your Bobcat Service Manager.

This letter is provided as technical information only


and does not alter warranty coverage.

S43172

With the new Bobcat Engine V2, Bobcat Engine


Analyzer V2 software (BEA V2) [Figure 4] is needed
for engine diagnostic and troubleshooting, please
follow Service Letters:

• # 15324 - Bobcat Engine V2 Analyzer


• # 15323 - Bobcat Engine V2 Mandatory Launch
Requirements

SL 15359-EN 2

You might also like