Y0AB

SERVICE MANUAL
It is the reader's responsibility when discussing the information contained
within this document to maintain a level of confidentiality that is in the best
interest of Ricoh USA, Inc. and its member companies.

NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY

FASHION AND DISTRIBUTED WITHOUT THE PRIOR
PERMISSION OF RICOH USA, Inc.

All product names, domain names or product illustrations, including

desktop images, used in this document are trademarks, registered
trademarks or the property of their respective companies.
They are used throughout this book in an informational or editorial fashion
only and for the benefit of such companies. No such use, or the use of
any trade name, or web site is intended to convey endorsement or other
affiliation with Ricoh products.

 2016 RICOH USA, Inc. All rights reserved.

 WARNING
The Service Manual contains information
regarding service techniques, procedures,
processes and spare parts of office equipment
distributed by Ricoh USA, Inc. Users of this
manual should be either service trained or
certified by successfully completing a Ricoh
Technical Training Program.
Untrained and uncertified users utilizing
information contained in this service manual to
repair or modify Ricoh equipment risk personal
injury, damage to property or loss of warranty
protection.
Ricoh USA, Inc.
 LEGEND
PRODUCT COMPANY
CODE RICOH
Y0AB PJ WXC1110

DOCUMENTATION HISTORY
REV. NO. DATE COMMENTS
* 06/2016 Original Printing
 Y0AB
TABLE OF CONTENTS

1. PRODUCT INFORMATION ......................................................... 1-1

1.1 OVERVIEW .................................................................................................................... 1-1
1.1.1 MAIN UNIT .......................................................................................................... 1-1
1.1.2 CONTROL PANEL............................................................................................... 1-2
1.1.3 CONNECTION PORTS ....................................................................................... 1-3
1.1.4 REMOTE CONTROL .......................................................................................... 1-4
1.2 SPECIFICATIONS ......................................................................................................... 1-6
1.2.1 PRODUCT HIGHLIGHTS.................................................................................... 1-6
1.2.2 GENERAL SPECIFICATIONS ............................................................................ 1-7
1.2.3 COMPUTER COMPATIBILITY ............................................................................ 1-9
1.2.4 LENS ................................................................................................................... 1-9
1.2.5 SUPPORTED MULTI-MEDIA FORMATS ......................................................... 1-10
Photo Format ......................................................................................................... 1-10
Video Formats ....................................................................................................... 1-11
Audio Formats ....................................................................................................... 1-12
Office Viewer Formats ........................................................................................... 1-12

2. INSTALLATION ........................................................................... 2-1

2.1 INSTALLATION REQUIREMENTS ................................................................................ 2-1
2.1.1 ENVIRONMENT/POWER REQUIREMENTS ..................................................... 2-1
2.1.2 MACHINE SPACE REQUIREMENTS................................................................. 2-1
2.1.3 MACHINE DIMENSIONS .................................................................................... 2-1
2.2 MAIN MACHINE INSTALLATION .................................................................................. 2-2
2.2.1 ACCESSORY CHECK ........................................................................................ 2-2
2.2.2 PRECAUTIONS................................................................................................... 2-3

3. REPLACEMENT ......................................................................... 3-1

3.1 EQUIPMENT NEEDED .................................................................................................. 3-1
3.2 PARTS LIST ................................................................................................................... 3-2
3.2.1 SERVICE PARTS LIST ....................................................................................... 3-2
3.3 PART REPLACEMENT .................................................................................................. 3-3
3.3.1 EXTERIOR COVER ............................................................................................ 3-3
Top Cover ................................................................................................................ 3-3
I/O Cover ................................................................................................................. 3-6
Bottom Cover........................................................................................................... 3-7

SM i Y0AB
 3.3.2 SPEAKER ............................................................................................................ 3-8
3.3.3 FPC CABLE......................................................................................................... 3-9
3.3.4 MULTIMEDIA BOARD ....................................................................................... 3-10
3.3.5 KEYPAD ............................................................................................................ 3-11
3.3.6 ENGINE MODULE ............................................................................................ 3-12
3.3.7 FANS ................................................................................................................. 3-13
3.3.8 MAIN BOARD .................................................................................................... 3-14
3.3.9 ADJUSTABLE FOOT......................................................................................... 3-15

4. ADJUSTMENT ............................................................................ 4-1

4.1 REQUIRED ACTION AFTER REPLACING PARTS ...................................................... 4-1
4.2 SPECIAL TOOLS ........................................................................................................... 4-2
4.3 SERVICE MODE............................................................................................................ 4-3
4.3.1 HOW TO ENTER THE SERVICE MODE............................................................ 4-3
4.3.2 SERVICE MODE SETTINGS .............................................................................. 4-4
4.4 CALIBRATION ............................................................................................................... 4-5
4.4.1 ADC CALIBRATION ............................................................................................ 4-5
Environment ............................................................................................................ 4-5
Procedure ................................................................................................................ 4-6
Criteria ..................................................................................................................... 4-7
4.4.2 G SENSOR CALIBRATION................................................................................. 4-8
4.5 FACTORY RESET ......................................................................................................... 4-9
4.5.1 FACTORY RESET PROCEDURE ...................................................................... 4-9

5. TROUBLESHOOTING ................................................................ 5-1

5.1 TROUBLESHOOTING ................................................................................................... 5-1
5.1.1 MAIN PROCEDURE ........................................................................................... 5-1
5.1.2 NO POWER TROUBLESHOOTING ................................................................... 5-2
5.1.3 POWER TROUBLESHOOTING.......................................................................... 5-3
5.1.4 IMAGE PERFORMANCE TROUBLESHOOTING .............................................. 5-4
5.1.5 REMOTE CONTROL TROUBLESHOOTING ..................................................... 5-6
5.2 LED LIGHTING MESSAGE ........................................................................................... 5-7
5.3 ERROR LOG.................................................................................................................. 5-8
5.3.1 CHECKING THE ERROR LOG........................................................................... 5-8

6. FIRMWARE UPDATE .................................................................. 6-1

6.1 OVERVIEW OF THE FIRMWARE UPDATE ................................................................. 6-1
6.2 SYSTEM FIRMWARE UPGRADE ................................................................................. 6-2
6.2.1 EQUIPMENT NEEDED ....................................................................................... 6-2
6.2.2 DLP COMPOSER LITE SETUP PROCEDURE ................................................. 6-3

Y0AB ii SM
 6.2.3 FIRMWARE UPGRADE PROCEDURE .............................................................. 6-6
6.3 AM8250 FIRMWARE UPGRADE ................................................................................ 6-11
6.3.1 EQUIPMENT NEEDED ..................................................................................... 6-11
6.3.2 USB DRIVER UPGRADE PROCEDURE ......................................................... 6-11
6.3.3 AM8250 FIRMWARE UPGRADE PROCEDURE ............................................. 6-14

SM iii Y0AB
READ THIS FIRST

Important Safety Notices

Important Safety Notices

Prevention of physical injury
1. Before disassembling or assembling parts of the main machine and peripherals, make sure
that the power cord of the main machine is unplugged.
2. The wall outlet should be near the machine and easily accessible.
3. If any adjustment or operation check has to be made with exterior covers off or open while the
main switch is turned on, keep hands away from electrified or mechanically driven
components.

 To prevent a fire or explosion, keep the machine away from flammable liquids, gases,
and aerosols.

Health safety conditions

This machine, which uses a high voltage power source, can generate ozone gas. High ozone
density is harmful to human health. Therefore, the machine must be installed in a well-ventilated
room.

Observance of electrical safety standards

This machine and its peripherals must be serviced by a customer service representative who has
completed the training course on those models.

Safety and Ecological Notes for Disposal

Dispose of replaced parts in accordance with local regulations.
 PRODUCT INFORMATION
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Overview

1. PRODUCT INFORMATION

Information
Product
1.1 OVERVIEW

1.1.1 MAIN UNIT

1. Control panel
2. Focus ring
3. Lens
4. Adjustable foot
5. Lens cap
6. Ventilation (inlet)
7. Infrared remote sensor
8. Connection ports
9. Ventilation (outlet)

SM 1-1 Y0AB
Overview

1.1.2 CONTROL PANEL

Ind. Part Name Description

1 Power Turns the projector on/off.

2 Temp LED Indicate the projector's temperature status.

3 Error LED Indicate the projector's error status.

4 Menu Press this key to launch the Onscreen display (OSD).

Four Directional Use , , , or to select items or make adjustments to

5
Select Keys your selection.

Confirm your section of items in sub menu operation. When

6 Enter the OSD menu appears, select "Input Source" to choose
VGA, HDMI/MHL, and Media.

Y0AB 1-2 SM
 Overview

1.1.3 CONNECTION PORTS

Information
Product
1. Anti-theft lock hole
2. Micro SD card slot
3. USB Type A terminal
4. DC IN plugged jack
5. Headphone jack
6. HDMI / MHL terminal
7. Computer In terminal

SM 1-3 Y0AB
Overview

1.1.4 REMOTE CONTROL

Ind. Part Name Description

1 Power Turns the projector on/off.

Mutes/unmutes audio and/or video depending on the

2 AV Mute chosen mute option in the OSD menu ("Setup" >
"Advanced" > "Mute").

Turns the main menu on/off or returns to upper level in the

3 Menu
menu operations.

4 Rewind Searches backward.

5 Play/Pause Plays/pauses media file.

6 Moving mode Enters Moving mode.

7 Input Select input source.

Use this function to choose your desired aspect ratio for the
8 Aspect
screen.

9 Picture Select the preset picture mode.

Four Directional
10 Uses to operate menu.
Select

Y0AB 1-4 SM
 Overview

Ind. Part Name Description

Information
Product
11 Exit Returns to the previous page.

12 Enter Confirms your section of items in menu system.

13 Fast Forward Searches forward.

Enlarge part of the screen image. Reduce the enlarged part

14 Magnify +/-
of the image. (Digital Zoom)

SM 1-5 Y0AB
Specifications

1.2 SPECIFICATIONS

1.2.1 PRODUCT HIGHLIGHTS

 RICOH PJ WXC1110 is a portable data projector with Multimedia playback function & Office
viewer native to deliver min.
 600 lumens with WXGA (1280*800) resolution & 1.5 Watts mono speaker. With expandable
memory from micro SD card slot, it can display photo, video, music, PDF & Microsoft Office
documents directly via embedded multimedia module.
 The complete I/O connection, Wireless display (with optional WiFi dongle) presents the
portable business functionality.
 One panel 0.45 " DMD for WXGA projection system
 40W LED dimmable to 10W
 Net weight: < 1lbs (DVT weight is about 435g with lens cap)
 Manual focus projection w/Fixed zoom lens
 True 1280X800(WXGA) resolution,16.7M for High colors
 With up, down, left, and right screen reverse
 Build-in full screen NTSC/PAL video capability with component through D-sub terminals
 1080P/ WSXGA+ / WXGA/ SXGA+/ SXGA/ XGA/ SVGA/ VGA/ MAC compatibility.
 Auto image re-sizing to 1280X800(WXGA) full screen
 Auto detection of computer signal input
 Auto Image synchronization (Auto-tracking /frequency /position adjustment)
 Support Zoom-in and Zoom-out function
 Automatically saves adjustments for future use
 On-screen menu with 16 languages
 Adaptive voltage control fan speed
 Auto vertical keystone
 Support MHL display via mobile phone

Y0AB 1-6 SM
 Specifications

1.2.2 GENERAL SPECIFICATIONS

Information
Product
No. Item Description

Dimensions W112.5 x D105 x H40.5mm (not including focus ring,

1
(W x D x H) rubber foot & protruding parts)

2 Weight < 460g

 Auto-ranging: AC100–240V ±10%, 50–60Hz

3 Power Supply
 DC Output: 19V/3.42A, 65W (max.)

4 Engine Platform 2nd Gen. D51 Plus

5 Resolution WXGA 1280*800

 DLP Pico Processor DPP 6401 w/ DLP-Link

6 ASIC 3D/120Hz support
 Multimedia: AM8250

7 LED Type RGB LED

8 LED Life 20,000 Hours Bright Mode @ 40W ±10%

 Operating:
0–2,500 ft, for 5–40°C
9 Altitude
2,500–5,000 ft, for 5–35°C
5,000–10,000 ft, for 5–30°C

10 Technology TI" DMD, 0.45" WXGA DMD

 Full Mode:
AC input < 77 W @ 110–240VAC,
11 Power Consumption
DC output < 19V/3.35A; 64W @ 110VAC
 Standby Mode < = 0.5W

12 LED Power Bright Mode: 40W ±10% (Typ.)

Component Video
13 480i, 480p, 576i, 576p, 720p, 1080i
(via VGA connector)

14 Throw Ratio 0.8 ±5%

 0.43–3.44m (mechanical travel range);

15 Throw Distance
 0.86–1.72m (optical travel range)

SM 1-7 Y0AB
Specifications

No. Item Description

 25–200" (mechanical travel range)

16 Image Size
 50–100" (optical travel range) optimize at 60"

 Typical: 800:1
17 Contrast Ratio
 Minimum: 600:1

Uniformity  Typical: 88%

18
(JBMA standard)  Minimum: 80%

Y0AB 1-8 SM
 Specifications

1.2.3 COMPUTER COMPATIBILITY

Information
Product
PC (HDMI and VGA) and Macintosh compatible

Mode Resolution Refresh rate [Hz] Notes for Mac

VGA 640 x 480 60/75 60/75

SVGA 800 x 600 60/75/120*1 60/75

XGA 1024 x 768 60/75/120*1 *2 60/75

SXGA 1280 x 1024 60/75 60

WXGA 1280 x 768 60/75 -

WXGA 1280 x 800 60 60

WXGA 1366 x 768 60 60

WXGA+ 1440 x 900 60/75 -

SXGA+ 1400 x 1050 60 60

WSXGA+ 1680 x 1050 60 60

480i/480p 60 -

576i/576p 50
HDMI,
720p 50/60 60
YPbPr(via VGA port)
1080i 50/60 -

1080p 24/50/60 60

*1 3D timing for TI DLP 3D

*2 Down-scaling from 1024x768 to 800x600 to fit the front-end output specification, and then
up-scaling into DPP6401

1.2.4 LENS
F#1.9, F=8.02 mm (at 60" screen)

SM 1-9 Y0AB
Specifications

1.2.5 SUPPORTED MULTI-MEDIA FORMATS

Photo Format

File Format Sub Type Encode Type Max Size

YUV420

YUV422 6000 x 4000 =

Baseline
YUV440 24,000,000 pixel

YUV444
Jpeg / Jpg
YUV420

YUV422 6000 x 4000 =

Progressive
YUV440 24,000,000 pixel

YUV444

6000 x 4000 =
BMP - -
24,000,000 pixel

Y0AB 1-10 SM
 Specifications

Video Formats

Information
Product
Decode
Max Bit Rate
File Format Video Codec Max. Audio Codec Profile
(bps)
Resolution

1920 x 1080 MPEG1

MPG, MPEG MPEG1/2 30M bps -
30fps L1-3, LPCM

BP(Baseline
Profile)/
AVI, MOV, 1920 x 1080 MP(Main
H.264 30M bps
MP4, MKV 30fps Profile)/
HP(High

MPEG1 Profile)

AVI, MOV, 1920 x 1080 L1-3, AAC,

MPEG4 30M bps SP(Simple
MP4 30fps LPCM
Profile)/

AVI, MOV, 1920 x 1080 ASP(Advanced

Xvid 30M bps Simple Profile)
MP4 30fps

1920 x 1080 BP(Baseline

AVI MJPGE 30M bps
30fps Profile)

SP(Simple
1920 x 1080 Profile)/
WMV VC-1 30M bps WMA8/9
30fps MP(Main
Profile)

SM 1-11 Y0AB
Specifications

Audio Formats

File Format Sample Rate (kHz) Bit Rate (kbps)

MP3 8-48 8-320

WMA 22-48 5-320

WMV (ADPCM-WAV) 8-48 32-384

WMV (PCM-WAV) 8-48 128-1536

AAC 8-48 8-320

M4A 8-48 8-320

Office Viewer Formats

Page/Lines
File Format Supported Version Size Limitation
Limitation

PDF 1.0, 1.1, 1.2, Up to 360 pages

Adobe PDF Up to 32 MB
1.3, 1.4 (One File)

British Word 95 Because office

viewer does not load Up to 20 MB
Word 97, 2000,
all pages of
2002, 2003
MS/Word file at the
Microsoft Word
Word 2007(.docx) same time, there are
not obvious
Up to 30 MB
Word 2010(.docx) limitations of page
and line.

Excel 5, 95
Row Limit: up to
Excel 97, 2000, 300(*)
Microsoft Excel 2002, 2003 Column Limit: up to Up to 14 MB

Excel 2007(.xlsx) 100(*)

Sheets: Up to 50(*)
Excel 2010(.xlsx)

Y0AB 1-12 SM
 Specifications

Page/Lines
File Format Supported Version Size Limitation

Information
Limitation

Product
Office XP Excel

PowerPoint 97

PowerPoint 2000,
2002, 2003

PowerPoint
2007(.pptx)

PowerPoint
2010(.pptx)
Microsoft Up to 100 pages
Office XP Up to 19 MB
PowerPoint (One File)
PowerPoint

PowerPoint
presentation 2003
and earlier (.ppx)

PowerPoint
presentation
2007 and 2010
(.ppsx)

 (*) Row limit, column limit, and sheet limit can not appear in one Excel file simultaneously.
 Animations are not supported when viewing MS PowerPoint files.
 When projecting files, some documents may not be displayed the same as shown on the
screen of a PC.

SM 1-13 Y0AB
 INSTALLATION
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Installation Requirements

2. INSTALLATION

2.1 INSTALLATION REQUIREMENTS

2.1.1 ENVIRONMENT/POWER REQUIREMENTS

Installation
Operating temperature
5°C to 40°C
20% to 80% humidity (no condensation)
Power supply
100 to 240VAC ± 10%, 50 to 60Hz
19V/3.42A, 65W (Auto-ranging and DC Output)

2.1.2 MACHINE SPACE REQUIREMENTS

Do not block projector in/out air vents. Leave at least the following space.

2.1.3 MACHINE DIMENSIONS

112.5 (W) x 105 mm (D) x 40.5 mm (H) (excluding protruding parts)

SM 2-1 Y0AB
Main Machine Installation

2.2 MAIN MACHINE INSTALLATION

The user must set this projector up.

 About the handling of this machine, follow the contents with reference to Safety
Information in the user manual.

2.2.1 ACCESSORY CHECK

No Description Q'ty

1 Projector with lens cap 1

2 Remote controller (CR2025 battery is included) 1

3 AC adapter 1

Y0AB 2-2 SM
 Main Machine Installation

No Description Q'ty

4 Power cord 1

5 RGB cable 1

6 CD-ROM (User's Guide) 1

Installation
7 USB A to A cable 1

8 Carry Bag 1

Due to different applications in each country, some regions may have different accessories.

2.2.2 PRECAUTIONS
 Do not look into the lens while the LED lamp is on. The strong light from the LED lamp may
cause damage to your eyesight.
 Do not use the lens cap when the projector is powered on.
 Do not place the machine in a location where air flow is poor. Doing so may cause fire due to
internal components becoming overheated.

SM 2-3 Y0AB
 REPLACEMENT
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Equipment Needed

3. REPLACEMENT

3.1 EQUIPMENT NEEDED

1. Screw Driver (+): No.00

2. Screw Driver (+): No.1
3. Screw Driver (-): 2.5mm
4. Projector

Replacement

SM 3-1 Y0AB
Parts List

3.2 PARTS LIST

3.2.1 SERVICE PARTS LIST

1. FPC cable
2. Users guide (CD-ROM)
3. Quick start card (sheet)
4. Power cord
5. VGA cable
6. USB Type A to A cable
7. Remote controller
8. AC adapter
9. Focus ring
10. String (for lens cap)
11. Bottom cover
12. Keypad
13. Lens cap
14. Adjustable foot
15. Rubber leg
16. Heat dissipation sheet (attach to top cover)
17. Carry bag
18. Top cover
19. Left Fan
20. Front Fan
21. Rear Fan
22. Engine module
23. Speaker
24. IO cover
25. Main board
26. Multimedia board

Y0AB 3-2 SM
 Part Replacement

3.3 PART REPLACEMENT

 Before you start: This process is protective level II. Operators should wear electrostatic
chains.
 If you need to replace the main board, you have to get into service mode and record the
LED usage hour (page 4-3 "Service Mode ").

3.3.1 EXTERIOR COVER

Replacement
Top Cover
1. Remove screws on the Bottom Cover (M1.6x5 x4).

2. Remove screws on the I/O cover (M1.6x5 x3).

3. Insert a flathead screwdriver from the area indicated by a blue circle and release the
I/O cover’s hooks (indicated by red arrows).

SM 3-3 Y0AB
Part Replacement

4. Open the I/O cover [A]

5. Release the lock of the FPC [A], and disconnect the bottom of the FPC.

Y0AB 3-4 SM
 Part Replacement

6. Insert a flathead screwdriver under the top cover [A], remove 7 hooks (indicated by red
arrows), and then remove the top cover [A].

Replacement

SM 3-5 Y0AB
Part Replacement

I/O Cover
1. Top cover (page 3-3)
2. Unplug one connector to remove the I/O cover ( x1).

Y0AB 3-6 SM
 Part Replacement

Bottom Cover
1. Top Cover (page 3-3)
2. I/O Cover (page 3-6)
3. Disconnect the connector ( x1)

Replacement
4. Remove the Engine module with the Main board [A] (M1.6*4 x3).
5. Bottom cover [B]

SM 3-7 Y0AB
Part Replacement

 When installing the new bottom cover, be sure to apply a new dissipation sheet [A].

3.3.2 SPEAKER
1. I/O Cover (page 3-6)
2. Speaker [A] (M2.0 x1).

Y0AB 3-8 SM
 Part Replacement

3.3.3 FPC CABLE

1. Top Cover (page 3-3)
2. FPC cable [A]

Replacement

SM 3-9 Y0AB
Part Replacement

3.3.4 MULTIMEDIA BOARD

1. Top Cover (page 3-3)
2. FPC Cable (page 3-9)
3. Multimedia Board [A] (4 1.6 x4).

Y0AB 3-10 SM
 Part Replacement

3.3.5 KEYPAD
1. Top Cover (page 3-3)
2. Multimedia Board (page 3-10)
3. Keypad [A]

Replacement

SM 3-11 Y0AB
Part Replacement

3.3.6 ENGINE MODULE

1. Bottom Cover (page 3-7)
2. Remove screws (M1.6*4 x3).

3. Engine Module with Focus Ring [A]

4. Focus Ring [A] (M1.7*4 x3).

Y0AB 3-12 SM
 Part Replacement

3.3.7 FANS
1. Engine Module (page 3-12)
2. Fans

Replacement
[A]: Left Fan ( x1)
[B]: Front Fan ( x1)
[C]: Rear Fan ( x1)
 All fans are fastened by a double-sided adhesive tape.
 Direction of the ventilation: See "page 1-1 "Main Unit"".
 Route the Front Fan [B] cable through the back side of the board as shown below.

SM 3-13 Y0AB
Part Replacement

3.3.8 MAIN BOARD

1. Engine Module (page 3-12)
2. Remove three fans ( x3). (page 3-13 "Fans")

3. Main Board [A]

Y0AB 3-14 SM
 Part Replacement

3.3.9 ADJUSTABLE FOOT

1. Adjustable foot [A]

Replacement

SM 3-15 Y0AB
 ADJUSTMENT
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Required Action after Replacing Parts

4. ADJUSTMENT

4.1 REQUIRED ACTION AFTER REPLACING PARTS

After replacing parts, execute the related items shown in the table below.

Changed parts Software

Required Action Main Multimedia Engine Description page

Firmware
Board Board Module

page 4-5 "ADC

ADC calibration - -
Calibration"

Adjustment
page 4-9 "Factory
Factory Reset - -
Reset"

SM 4-1 Y0AB
Special Tools

4.2 SPECIAL TOOLS

Make sure that engineers are equipped with the following tools, which will be necessary in order
to update the firmware, and to perform adjustments that are necessary after replacing the optical
engine or main board.
 RS232 cable (9-pin to 9-pin)
 USB cable (Type A to Mini)
 USB cable (Type A to B)

Y0AB 4-2 SM
 Service Mode

4.3 SERVICE MODE

4.3.1 HOW TO ENTER THE SERVICE MODE

1. Turn on the projector.
2. Press the "Power [1]", "Left [2]", "Left [3]", and "Menu [4]" keys sequentially.

Adjustment
3. The service mode menu appears.

 You can use the remote controller to enter the service mode in the same way.
 To exit from the service mode or return to the previous menu, select "Exit".

SM 4-3 Y0AB
Service Mode

4.3.2 SERVICE MODE SETTINGS

Setting Item Description

The projector’s cumulative time that it has been

System Hours
switched on.

LED Hours The LED’s cumulative operation time.

The LED’s cumulative operation time in low power

LED Hours (low)
mode.

Use this to reset all the settings in the OSD menu

Factory Reset
(except for the service mode and network settings).

Choose this option and press the Enter key to go into

Burn In Test
the Burn in test menu.

Records the times of failures, such as excessive

Failure Log
temperature.

Analog Settings To execute PC Calibration.

LED Calibration Settings To execute LED Calibration.

Optical Settings Execute Spoke mode and test patterns.

Thermal Settings Shows thermal status.

Other Settings For RD testing only.

Use this to calibrate the sensor that detects the

G Sensor Calibration
projector's orientation.

Security Password Show the Security password.

Exit Exit the service mode.

Y0AB 4-4 SM
 Calibration

4.4 CALIBRATION

 If you don't have professional equipment such as Quantum Data 802B or Chroma 2327,
please use a PC that supports HDTV resolution and has an independent graphic card to
output the corresponding PC pattern. You can download the "test pattern by PC" from
SERES as shown below.

Adjustment
4.4.1 ADC CALIBRATION
To adjust the white/black value of the VGA signal, after replacing the main board or updating
firmware, ADC calibration is needed.

Environment
 Test equipment: Video generator
 Test signal: 1280 x 800 @60HZ
 Test pattern: Full black / Full white

 The calibration pattern should be in full screen mode.

SM 4-5 Y0AB
Calibration

Procedure
1. Project the test pattern.
2. Get into the service mode. (page 4-3 "Service Mode ")
3. Select "Analog Settings".

4. Select "ADC Calibration".

When the calibration has finished, "Success" appears.

5. Execute "Factory Reset". (page 4-9 "Factory Reset")

6. After the ADC Calibration, project the test Pattern (64 gray RGBW with 1280 X 800
@60HZ) and check the following criteria.
64 gray RGBW

Y0AB 4-6 SM
 Calibration

Criteria
 The screen must appear normal, without abnormalities such as lines. (The unidentified color
levels on both left and right sides should not be over 8 color levels.)
 Check that the projection is the same as displayed on the monitor.

Adjustment

SM 4-7 Y0AB
Calibration

4.4.2 G SENSOR CALIBRATION

1. Put the Projector on a horizontal surface.
2. Get into the service mode. (page 4-3 "Service Mode ")
3. Select "G Sensor Calibration".

 "G Sensor Calibration" must have a value; it must not be blank.

Y0AB 4-8 SM
 Factory Reset

4.5 FACTORY RESET

Factory Reset allows you to erase all OSD menu, restore the default setting, and clear the Failure
Log.

4.5.1 FACTORY RESET PROCEDURE

1. Get into the service mode (page 4-3 "Service Mode ")
2. Select "Factory Reset".

Adjustment
3. Select "Yes".

When the factory reset has finished, "Success!!" appears.

SM 4-9 Y0AB
 TROUBLESHOOTING
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Troubleshooting

5. TROUBLESHOOTING

5.1 TROUBLESHOOTING

5.1.1 MAIN PROCEDURE

Troubleshooting

SM 5-1 Y0AB
Troubleshooting

5.1.2 NO POWER TROUBLESHOOTING

Y0AB 5-2 SM
 Troubleshooting

5.1.3 POWER TROUBLESHOOTING

Troubleshooting

SM 5-3 Y0AB
Troubleshooting

5.1.4 IMAGE PERFORMANCE TROUBLESHOOTING

Y0AB 5-4 SM
 Troubleshooting

Troubleshooting

SM 5-5 Y0AB
Troubleshooting

5.1.5 REMOTE CONTROL TROUBLESHOOTING

Y0AB 5-6 SM
 LED Lighting Message

5.2 LED LIGHTING MESSAGE

1. Power LED
2. Temp LED
3. Error LED

Troubleshooting
Power LED Power LED Temp LED Error LED
Message
Amber Blue Amber Amber

Standby State
(Input power Flashing Off Off Off
cord)

Power on &
Off Steady light Off Off
LED lighting

Flashing
Error (Fan
Off Off 0.5 sec off Off
failed)
2 sec on

Flashing
Error (Over
Off Off 1 sec off Off
Temp)
3 sec on

LED failed (LED

Off Off Off Light amber
shutdown)

SM 5-7 Y0AB
Error Log

5.3 ERROR LOG

5.3.1 CHECKING THE ERROR LOG

1. Get into the service mode. (page 4-3 "Service Mode ")
2. Select [Failure Log].

3. Check the error log information.

Y0AB 5-8 SM
 Error Log

Error Codes

Error Form Description

Indicates the projector

AC unplug No.[n] [System Hours] [Normal/Eco] [x] [x] was powered off due to
a power loss.

Error log for fan failure.

- Fan IDs -
Fan lock No.[n] [System Hours] [Normal/Eco] [fan id] [x] Left Fan: 2
Front Fan: 3
Rear Fan: 1

Over Heat No.[n] [System Hours] [Normal/Eco] [temp.] [x] Error log for over temp.

 Errors logs can be cleared by "Factory Reset".

Troubleshooting

SM 5-9 Y0AB
 FIRMWARE UPDATE
R E V I S I O N H I S T O RY
P ag e Dat e Ad d ed/ Upd at ed/ New
None
 Overview of the Firmware Update

6. FIRMWARE UPDATE

6.1 OVERVIEW OF THE FIRMWARE UPDATE

There are two types of firmware as shown below. Perform their update individually.

Update
Firmware Function Description
Procedure

System OSD control, IR/ keypad input

Main system page 6-2
Firmware processing, fan control, and so on.

AM8250 Multi-media All Multi-media functions. page 6-11

 Normally, a firmware update is not required. Update the firmware only if instructed to do
so via RTB, techmail, or PMR.

Firmware
Update

SM 6-1 Y0AB
System Firmware Upgrade

6.2 SYSTEM FIRMWARE UPGRADE

6.2.1 EQUIPMENT NEEDED

Software
1. DLP Composer Lite 11.2
2. Firmware file (*.img)
3. FlashDeviceParameters-20141125
Hardware
1. Projector
2. AC Adapter
3. Power Cord
4. USB Cable (USB type A to A)
5. PC

 During FW upgrade procedure, please select "32KB" in "Skip Boot Loader Area".

Y0AB 6-2 SM
 System Firmware Upgrade

6.2.2 DLP COMPOSER LITE SETUP PROCEDURE

1. Choose "DLP Composer Lite V11.2 Setup" program.

2. Click "Next".

3. Read "License Agreement".

Firmware
Update
1. Choose "I accept and agree to be bound by all the terms and conditions of this License
Agreement".
2. Click "Next".

SM 6-3 Y0AB
System Firmware Upgrade

4. Click "Next".

5. Click "Next".

6. Click "Next".

Y0AB 6-4 SM
 System Firmware Upgrade

7. The program is being installed.

8. Click "Finish".

Firmware
Update

SM 6-5 Y0AB
System Firmware Upgrade

6.2.3 FIRMWARE UPGRADE PROCEDURE

1. Hold down the "Menu" key [A] then plug the DC [B] into the projector.

2. When the "Power LED" lights purple, release the "Menu" key quickly.

3. Connect the projector to the PC with a USB cable (USB type A to A).
4. Execute "Install DLP Device Drivers" in the start menu.

5. Select "Jungo WinDriver (WinXP), then click "Install".

Y0AB 6-6 SM
 System Firmware Upgrade

6. Click "Next".

7. Click "Finish".

Firmware
Update

8. Execute the "DLP Composer(TM) Lite 11.2" file.

9. Setting "FlashDeviceParameters".
1. Select the file "FlashDeviceParameters".

SM 6-7 Y0AB
System Firmware Upgrade

2. Put the "FlashDeviceParameters" file into the folder where you setup "DLP Composer
Lite 11.2".

10. Select "Preferences" in the "Edit" menu.

11. Click "Communications" [1].

- Select "USB" [2].
- Click "OK" [3].

12. Choose "Flash Loader" [1].

- Click "Browse" [2] to search the firmware file (*.img) [3].
- Click "Open" [4].

Y0AB 6-8 SM
 System Firmware Upgrade

13. Select ‘Skip Boot Loader Area’.

- Select "32KB".
- Click "Reset Bus" to erase the flash memory.

Firmware
Update

SM 6-9 Y0AB
System Firmware Upgrade

14. Check the FW version.

Re-connect the power cord and power on the projector. Get into the service mode
(power--left--left--menu) to check the system firmware version.

Y0AB 6-10 SM
 AM8250 Firmware Upgrade

6.3 AM8250 FIRMWARE UPGRADE

6.3.1 EQUIPMENT NEEDED

Software
1. Firmware file (*.bin)
2. ActionsMPUUpdate.zip
Hardware
1. Projector
2. AC Adapter
3. Power Cord
4. USB Type A to A Cable
5. PC

6.3.2 USB DRIVER UPGRADE PROCEDURE

Firmware
1. Unzip the "ActionsMPUUpdate.zip" file.

Update
2. Hold down the "Menu" key [A], then plug the power cord [B] into the projector.

SM 6-11 Y0AB
AM8250 Firmware Upgrade

3. When the "Power LED" lights purple, release the "Menu" key quickly, wait a minute,
then press the "Menu" key again. The projector will power on.

4. Connect the projector to the PC with a USB cable (USB type A to A).
5. The found new hardware wizard will appear on the screen.
- Select "Install from a list or specific location (Advanced)".
- Then click "Next".

6. Select "Include this location in the search".

Y0AB 6-12 SM
 AM8250 Firmware Upgrade

7. Click "Browse" button to choose "ActionsMPUpdate".

- Select "OK".
- Then click "Next".

8. Click "Continue Anyway".

Firmware
9. Click "Finish" to end the installation. Update

SM 6-13 Y0AB
AM8250 Firmware Upgrade

6.3.3 AM8250 FIRMWARE UPGRADE PROCEDURE

1. Open the "ActionsMPUpdate" folder.
- Execute "ActionsMPUpdate.exe".

2. Click "Update" [1].

- Click "Firmware" [2],
- Select the FW upgrade file (*.Bin) [3].
- Click "Open" [4].

Y0AB 6-14 SM
 AM8250 Firmware Upgrade

3. Click "Download."

4. The success information will appear on screen.

Firmware
Update
5. Restart the unit and enter the service mode (power--left--left--menu) to check the
AM8250 firmware version.

SM 6-15 Y0AB