Building A Safety Culture
Building A Safety Culture
Building A Safety Culture
AN
ORGANIZATIONAL
SAFETY CULTURE
1
BCSP
MISSION
We inspire and develop
leaders in safety, health,
and environmental
practice through globally
accredited certification;
enhancing careers,
advancing the profession,
protecting people.
TABLE OF CONTENTS
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Best Practice:
4 Investing in Employee Safety Competence . . . . . . . 10
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INTRODUCTION Building an organizational safety culture is a critical component
of organizational health. It is the starting point of a well-balanced,
knowledgeable, and healthy workforce. Safety begins with
leadership at the top and permeates throughout every employee in
the organization. Leaders must earn buy-in from their employees.
But how do you do that? Where do you begin?
The most effective safety cultures are ones embraced by the entire
organization and are built on a foundation of continued education.
We will help you avoid stagnation and the “way it’s always been
done” mentality to create a culture that continues to evolve and
grow with industry trends.
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1
WHAT IS ORGANIZATIONAL
SAFETY CULTURE?
ORGANIZATIONAL CULTURE
ORGANIZATIONAL CULTURE CAN BE DESCRIBED
IN A VARIETY OF WAYS:
INFORMAL
“the way we do things around here”
FORMAL
“A pattern of shared basic assumptions that the group learned as it
solved its problems of external adaptation and internal integration,
which has worked well enough to be considered valid and, therefore,
to be taught to new members as the correct way to perceive, think, and
feel in relation to those problems.”
— C.E.B. Bergersen, Tool to Be Used to Survey and Improve Safety Culture
in the European Railway Industry
DIFFICULT TO MEASURE:
■ C annot be measured in a direct manner (“soft” social science
rather than a standardized quantitative measure).
■ Workplace safety is important to organizational culture because it
affects virtually all other elements of an organization, including:
• Production
• Quality
• Job satisfaction
• Expenses
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WHAT IS ORGANIZATIONAL SAFETY CULTURE?
SAFETY CULTURE
When we talk about safety, we’re really talking about the organization as a whole. Thus, changes/
improvements to workplace safety outcomes, from the approach of changing/improving culture,
requires a holistic approach to culture at the organizational level.
This eBook provides information you can use to build safety leadership at every level, creating and
maintaining an organization whose members share a strong safety culture.
■ S afety culture affects and is affected by other operational processes and systems. It is inherently
coupled to the overall corporate culture.
■ “Thus, any dominant subcomponent such as productivity, turnover or quality will influence safety
processes and vice versa.”
— J.C. Williams, Safety cultures: Their impact on quality, reliability, competitiveness and profitability
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2
STRONG CULTURE:
GOOD OR BAD?
GOAL: MATURE SAFETY CULTURE
■ Let’s explore the notion of a “strong” culture, as if that is the most
desirable outcome that all organizations should seek to attain.
■ “While one would think that a strong organizational culture would
be good for an organization”...The characteristics that define a
“strong” culture- the establishment of shared ways of thinking,
ways of behaving, and how we integrate new people into our
culture- may not actually serve the organizational well over time.
■ A strong safety culture creates a unified sense of purpose. It
motivates an organization’s members to accomplish goals and feel
proud of their accomplishments.
■ However, a strong culture can also create conformity and
discourage new ideas.
■ To remain great, companies must “change culture over the lifecycle
of the organization”
—K.A. Baker, Organizational Culture
■ Thus, the goal is not so much “Strong” culture (which can lead to
stagnation); but rather a mature culture
■ Workplace safety, like the culture it operates within, starts at the
top- requires the buy in and active involvement of management
(ownership)
■ The components that make safety happen must exist throughout
the organization (not just at the top, not just from the safety staff)
■ Overall organizational risk
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STRONG CULTURE: GOOD OR BAD?
GENERATIVE
Health and safety is how we do
business around here
TY
ILI
AB
PROACTIVE
D
NT
ME
OU
OR
CC
NF
DA
YI
CALCULATIVE
GL
AN
We have systems in place to
SIN
ST
manage all hazards
RU
EA
CR
GT
IN
REACTIVE
SIN
we have an accident
CR
IN
INCREASINGLY INFORMED
Who cares as long as we’re not caught
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3
ELEMENTS OF A MATURE
SAFETY CULTURE
Culture and organizational performance strongly depend on
involvement and leadership from the highest levels.
ACCOUNTABILITY
■ Responsibility is shirked vs. responsibility is shared
■ F ailure is punished or covered up vs. failure is viewed as an
opportunity for improvement
■ Subject to the obligation to report, explain, or justify something;
responsible; answerable
INVOLVEMENT & LEADERSHIP
■ Must come from the highest levels of the organization.
■ Cascade down to each successive level of the organization.
■ Providing the tools, training, and competency development
necessary to do the job safely and effectively.
■ Acting without care vs. acting with integrity and support
EMPLOYEE EMPOWERMENT
■ Involvement and engagement in processes
■ Providing the tools, training, authority, and competency
development necessary to do the job safely and effectively
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ELEMENTS OF A MATURE SAFETY CULTURE
“ “Our big emphasis over the last seven years has been
leadership development and helping leaders understand their
roles. We began putting this information in their hands so
that they could have a true understanding of company, family,
moral and community impacts. By gaining their engagement
we now have a great number of safety professionals in
the field that are able to see more, and do more, than any one safety
professional can do anywhere.”
Corey Arledge, CHST, STSC
Executive Director of Safety
Eldeco, Inc.
” 9
4
BEST PRACTICE:
INVESTING IN EMPLOYEE
SAFETY COMPETENCE
CHARACTERISTICS
■ Employee empowerment and leadership involvement
BEST PRACTICES
■ Growing/refreshing knowledge on specific topics (training,
certificate programs)
■ Validating safety knowledge (certification/professional credentials)
■ Continuous professional development in safety throughout
the organization
WHAT IS CERTIFICATION?
• Assessment process
• Third-party validation of an individual’s qualifications against
a standard
• Voluntary process
• Requires continuing education and professional development
• Professional credential, awards use of mark
WHAT CERTIFICATION IS NOT
• License to practice
• Permanent
• Membership
• Certificate of completion
• Separate from training
Certified SH&E practitioners have met rigorous educational, experience,
and examination requirements, as defined by a qualified and
independent certification body, necessary for the protection of
worker safety and health.
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BEST PRACTICE:
INVESTING IN EMPLOYEE SAFETY COMPETENCE
NOT the same as a certificate= a document declaring that one has fulfilled requirements and was in
attendance, i.e.: snapshot in time.
Example: at the end of a seminar or class, a participant receives a certificate which verifies you attended
this event.
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THE VALUE OF
CERTIFICATION
There are a lot of benefits of holding a professional certification,
both intrinsic and extrinsic.
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THE VALUE OF CERTIFICATION
SAFETY CULTURE
CSP has developed 10 credentials that identify the baseline safety competencies appropriate to
B
different roles within an organization.
These credentials reflect the needs for safety competence at key touchpoints within a company
or organization.
■ C an be used by employers as a guideline or tool for ensuring safety is a shared value at all levels of
an organization—remember the importance of “cascading down”?
■ AND that employees have the knowledge needed to work safely
■ Certification is an investment in your employees, your
company, your environment, and certainly your
organizational safety culture.
BCSP fulfills industry and global demand
for validating highly competent
safety practitioners with varying
amounts of formal education
and experience.
BCSP certifications
complete the continuum
of those impacting the
safety culture of their
organizations.
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6
EASY WAYS TO GET YOUR
SAFETY PROGRAM STARTED
There are many factors to keep in mind when beginning a safety and
health program. The process can be overwhelming; you may not know
where to begin, who to contact, what practices are appropriate for
your organization or business, or how far-reaching your safety program
should extend.
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EASY WAYS TO GET YOUR
SAFETY PROGRAM STARTED
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CREATING A
COMPREHENSIVE SAFETY
CULTURE THROUGH
CERTIFICATION
In the peer-reviewed “Leadership’s Effect on Safety Culture” published
in Professional Safety’s November 2018 issue, Lundell and Marcham
find safety culture and leadership linked as critical components of
organizational health. The authors go on to underscore the advantages
of a certified and professional safety perspective in business and
operational planning.
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CREATING A COMPREHENSIVE SAFETY
CULTURE THROUGH CERTIFICATION
For example, the CSP and SMS are geared more towards strategic planning, with safety experts and
professionals focusing on the company-wide prevention of harm and loss. A CSP may institute safety
management systems, emergency response and preparedness, occupational health and ergonomics,
etc. Likewise, an SMS typically supervises employees and defines an organization’s safety management
systems, risk management, incident investigation, etc. A CSP is more education-based, requiring a
bachelor’s degree, while an SMS requires 10 years of experience.
The ASP is a mid-level certification that fulfills the credential requirement leading to the CSP. An ASP may
also supervise employees and typically holds positions at the technical level or program management
level. An ASP can serve as a key member of projects or design teams and may be asked to coordinate
safety activities, conduct safety analyses, etc. A bachelor’s degree in any field or an associate’s in SH&E are
prerequisites for the ASP. The Transitional Safety Practitioner (TSP) and Graduate Safety Practitioner (GSP)
designations also fall in this category and serve as a path to obtain the CSP.
The CHST and OHST both fall under the technician level, meeting the needs of professionals with narrower
foci on safety and leadership with expertise in the certifications’ specific areas of concentration. The OHST,
as its name implies, focuses more on occupational hygiene; the CHST focuses on the building construction
or general contracting sector. Experience requirements for both are three years and there are no academic
nor training requirements.
The STS and STSC are supervisory certifications focused on employees at all levels of organizations, from
the CEO to the front-line supervisor, who may not have safety as a primary duty but who, by possessing the
safety baseline knowledge afforded them by obtaining these certifications, are able to ensure safer and
healthier work sites.
And finally, the CIT is designed for safety trainers and instructors.
A CIT usually holds positions at the manager, director,
technician, or supervisory level and designs a
corporation’s SH&E training. They may also hold
other duties outside safety.
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8
THREE STRATEGIES
TO BUILDING A BETTER
SAFETY CULTURE
J.A. RODRIGUEZ, CSP, ASP ON SAFETY
CULTURE AS PART OF NATIONAL
SAFETY MONTH
Superior quality. You know it when you see it. You
realize it when you don’t. The quality of a service or
work product is clearly visible when present. The unmistakable feel of
a fine writing instrument, the responsiveness of a high-end automobile,
and appeal of a well-built home are self-evident. The same can be said
about a world-class safety culture.
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THREE STRATEGIES TO BUILDING
A BETTER SAFETY CULTURE
Determine who the influential and informal employee leaders are and secure their buy-in. These leaders
will then assist in driving sustainable and positive culture change. Before long, your safety culture will be
self-governing, self-sufficient, adaptive, and innovative.
A better safety culture. You know it when you see it. You realize it when you don’t. Dare to deviate
from the ordinary.
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STRENGHTEN
YOUR SAFETY
CULTURE TODAY!
■ Download and review relevant
documents from the Workplace Safety
and Certification web page at
BCSP.ORG
■ Talk with a member of our Strategy
& Brand Innovation (SBI) Team at
[email protected].
BCSP.ORG
8645 GUION ROAD, INDIANAPOLIS, IN 46268
+1 317-593-4800 • [email protected]
© 2022 Board of Certified Safety Professionals 2022.01.26