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Home>How To's>Fix: External Hard Drive ‘No Media Error’
How To'sWindows
External hard drives provide a very good way of storing important files and data. But if you
use external hard drives on a regular basis, you might face the “No Media Error”. This error
can occur at any time without any warning even if your external hard drive worked fine the
last time you used it. Basically, your external hard drive doesn’t show up on the computer
when you connect it. Sometimes you won’t be able to format it. Mostly, it doesn’t show up
anywhere else as well like in Device manager, Disk management and Computer
Management but in some cases it might show up on the Device Manager or Disk
Management.
There are a lot of things that can cause this issue and that is why there is a wide range of
solutions available out there. It can be because of the corrupted drivers, faulty port, less
power in the port and several other things causing the issue.
Since there is no solid way of checking what is causing the issue, start from method 1 and
keep going until the problem is solved. But first go through the troubleshooting to help you
determine where the actual issue is.
1. Sometimes the problem might simply be in the connectivity. Your USB port needs to
connect properly in order for your drive to work. A bad or lose connection between the
port and the external drive can cause this problem as well. So make sure your drive is
properly connected to the USB port. Try to plug it in a few times and move it a little bit.
Make sure it is properly inserted.
2. If your external drive have lights make sure to check if those are on. The lights should turn
on when the external drive is connected properly.
3. Try to plug in your drive in different ports. It maybe because of a faulty port.
4. Try to use your external drive with another computer and check it works there. If the
external drive is working on the other computer then that means your drive is fine, the
problem is probably with a specific PC. If your device is working on another PC then right
click on the drive and select Format (make sure you back up your date before formatting).
Now check your external drive with the computer that’s causing the issue.
5. Mac and Windows use different file systems (Mac uses HFS and Windows uses NTFS) for
USB and external drives. So if you have been using your external hard drive with a Mac then
it might cause issues on Windows (and vice versa). The solution for this would be to format
the drive in Windows in order for it to work on Windows (make sure you back up the data
before formatting).
6. Locate any greyed out Right click and select Uninstall for any grey entries you find.
7. Restart your computer
6. Click View
7. Select Show Hidden Devices
9. Locate any greyed out Right click and select Uninstall for any grey entries you find.
10. Restart your computer
Connect your external hard drive once the computer is restarted. Now check if the issue is
solved or not. If that doesn’t solve the problem repeat the steps from 1-9, right click the
greyed out entry and select Scan for Hardware changes.
You should try to change the port even if your external hard drive isn’t a Seagate’s drive.
PRO TIP: If the issue is with your computer or a laptop/notebook you should try
using Reimage Plus which can scan the repositories and replace corrupt and
missing files. This works in most cases, where the issue is originated due to a
system corruption. You can download Reimage by Clicking Here
6. Type select volume 1 (replace 1 with the volume number assigned to your drive in the list)
7. Type assign letter T (replace T with your choice of letter)
Now close the Diskpart and check if the computer recognizes your drive.
So if you are using an adapter or an enclosure then connect it with a power supply (or
something else) to deliver the power. Your USB port might not be capable enough to
deliver enough power for the drive. You can check the adapter or drive casing manufacture
website to make sure if it handles the power requirements or not.
Note: Some 2.5 inch drives might also require more power than usual (it depends on the
drive) so if you are using a 2.5 inch hard drive with an adapter then try to connect it with a
reliable power source as well.
Method 6: Repair Hard Drive with Chkdsk
In extreme cases, your external hard drive might be damaged and have bad sectors. This
problem can be solved by running chkdsk repair tool. The chkdsk will check your drive for
any bad sectors and will repair the disk if it finds any problem.
TIP: If none of the Methods have resolved the issue for you, we recommend using
Reimage Repair Tool which can scan the repositories to replace corrupt and
missing files. This works in most cases, where the issue is originated due to a
system corruption. Reimage will also optimize your system for maximum
performance. You can download Reimage by Clicking Here
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Expert Tip
Fix: External Hard Drive ‘No Media Error’
If the issue is with your Computer or a Laptop you should try using Reimage Plus which can scan
the repositories and replace corrupt and missing files. This works in most cases, where the issue is
originated due to a system corruption. You can download Reimage by clicking the Download
button below.
Download Now
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