EJHA-AV3, EHY2KOMB-A 4PEN531180-1 2018 06 Installer Reference Guide English

Installer reference guide
Daikin Altherma Hybrid hydrosplit heat pump
EJHA04AAV3
EHY2KOMB28AA Installer reference guide
English
EHY2KOMB32AA Daikin Altherma Hybrid hydrosplit heat pump
Table of contents
7.5.1 Consumed energy........................................................ 23
Table of contents 7.6 Setting up the power consumption control ................................. 24
7.6.1 Permanent power limitation ......................................... 24
7.7 Setting up an external temperature sensor ................................ 24
1 General safety precautions 3 8 Preparation 24

1.1 About the documentation .......................................................... 3 8.1 Overview: Preparation................................................................ 24
1.1.1 Meaning of warnings and symbols.............................. 3 8.2 Preparing the installation site ..................................................... 24
1.2 For the installer.......................................................................... 4 8.2.1 Installation site requirements of the outdoor unit ......... 25
1.2.1 General ....................................................................... 4 8.2.2 Additional installation site requirements of the
1.2.2 Installation site ............................................................ 4 outdoor unit in cold climates ........................................ 26
1.2.3 Refrigerant .................................................................. 5 8.3 Preparing water piping ............................................................... 26
1.2.4 Brine............................................................................ 5 8.3.1 Water piping lengths and height difference ................. 26
1.2.5 Water .......................................................................... 6 8.3.2 Water circuit requirements ........................................... 27
1.2.6 Electrical ..................................................................... 6 8.3.3 Formula to calculate the expansion vessel pre-
1.2.7 Gas ............................................................................. 7 pressure ....................................................................... 28
1.2.8 Gas exhaust................................................................ 7 8.3.4 To check the water volume and flow rate .................... 28
1.2.9 Local legislation .......................................................... 7 8.3.5 Changing the pre-pressure of the expansion vessel.... 29
8.4 Preparing electrical wiring .......................................................... 29
2 About the product 8 8.4.1 About preparing electrical wiring.................................. 29
8.4.2 Overview of electrical connections except external
3 About the documentation 8 actuators ...................................................................... 29
3.1 About this document.................................................................. 8 8.4.3 Overview of electrical connections for external and
3.2 Installer reference guide at a glance ......................................... 8 internal actuators ......................................................... 29
4 About the box 9 9 Installation 30

4.1 Overview: About the box ........................................................... 9 9.1 Overview: Installation ................................................................. 30
4.2 Outdoor unit............................................................................... 9 9.2 Opening the units ....................................................................... 30
4.2.1 To unpack the outdoor unit ......................................... 9 9.2.1 About opening the units ............................................... 30
4.2.2 To handle the outdoor unit .......................................... 9 9.2.2 To open the outdoor unit.............................................. 30
4.2.3 To remove the accessories from the outdoor unit....... 9 9.2.3 To open the gas boiler ................................................. 31
4.3 Gas boiler .................................................................................. 9 9.2.4 To open the switch box cover of the gas boiler............ 31
4.3.1 To unpack the gas boiler............................................. 9 9.3 Mounting the outdoor unit........................................................... 31
4.3.2 To remove the accessories from the gas boiler .......... 10 9.3.1 About mounting the outdoor unit.................................. 31
9.3.2 Precautions when mounting the outdoor unit............... 31
5 About the system 10
9.3.3 To provide the installation structure ............................. 31
5.1 Possible system layouts ............................................................ 10
9.3.4 To install the outdoor unit............................................. 32
5.1.1 Dedicated gas boiler ................................................... 11
9.3.5 To provide drainage ..................................................... 32
5.1.2 Third-party gas boiler .................................................. 11
9.3.6 To prevent the outdoor unit from falling over ............... 33
5.2 Freeze protection ...................................................................... 12
9.4 Mounting the gas boiler .............................................................. 33
5.2.1 Glycol or freeze protection valves............................... 12
9.4.1 To install the gas boiler ................................................ 33
5.2.2 Bottom plate heater..................................................... 12
9.4.2 To install the condensate trap...................................... 34
6 About the units and options 12 9.5 Condensate pipe work................................................................ 34
6.1 Overview: About the units and options...................................... 12 9.5.1 Internal connections..................................................... 34
6.2 Identification .............................................................................. 12 9.5.2 External connections.................................................... 35
6.2.1 Identification label: Outdoor unit ................................. 12 9.6 Connecting the water piping....................................................... 35
6.2.2 Identification label: Gas boiler..................................... 12 9.6.1 About connecting the water piping............................... 35
6.3 Combining units and options ..................................................... 13 9.6.2 Precautions when connecting the water piping............ 35
6.3.1 Possible combinations of outdoor unit, gas boiler and 9.6.3 Connecting the water piping of the outdoor unit .......... 35
domestic hot water tank .............................................. 13 9.6.4 Connecting the water piping of the gas boiler.............. 36
6.3.2 Possible options for the outdoor unit........................... 13 9.6.5 To protect the water circuit against freezing ................ 37
6.3.3 Possible options for the gas boiler .............................. 14 9.6.6 To fill the space heating circuit..................................... 39
9.6.7 To fill the domestic water circuit of the gas boiler ........ 40
7 Application guidelines 17 9.6.8 To fill the domestic hot water tank ............................... 40
7.1 Overview: Application guidelines............................................... 17 9.6.9 To insulate the water piping ......................................... 40
7.2 Setting up the space heating system – In case of dedicated 9.7 Connecting the electrical wiring.................................................. 40
gas boiler................................................................................... 17
9.7.1 About connecting the electrical wiring.......................... 40
7.2.1 Single room................................................................. 18
9.7.2 Precautions when connecting the electrical wiring ...... 41
7.2.2 Multiple rooms – One LWT zone ................................ 19
9.7.3 Guidelines when connecting the electrical wiring ........ 41
7.3 Setting up the space heating system – In case of third-party
9.7.4 In case of dedicated gas boiler .................................... 42
gas boiler................................................................................... 21
9.7.5 In case of third-party gas boiler.................................... 44
7.3.1 Single room................................................................. 21
9.8 Connecting the gas piping.......................................................... 46
7.3.2 Multiple rooms – One LWT zone ................................ 21
9.8.1 To connect the gas pipe............................................... 46
7.4 Setting up the domestic hot water tank ..................................... 22
9.9 Connecting the boiler to the flue gas system ............................. 47
7.4.1 System layout – Standalone DHW tank...................... 22
9.9.1 To change the gas boiler to 80/125 concentric
7.4.2 Selecting the volume and desired temperature for
connection.................................................................... 47
the DHW tank.............................................................. 22
9.9.2 To change the 60/100 concentric connection to a
7.4.3 Setup and configuration – DHW tank.......................... 23
dual pipe connection .................................................... 47
7.4.4 DHW pump for instant hot water................................. 23
9.9.3 Calculate the total piping length................................... 48
7.4.5 DHW pump for disinfection ......................................... 23
9.9.4 Appliance categories and pipe lengths ........................ 48
7.5 Setting up the energy metering ................................................. 23
9.9.5 Applicable materials..................................................... 51
Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

2 4P531180-1 – 2018.06
1 General safety precautions
9.9.6 Flue pipe position........................................................ 51 15.4.6 Symptom: The space is NOT sufficiently heated at
9.9.7 Insulation of the gas exhaust and air intake................ 52 low outdoor temperatures ............................................ 88
9.9.8 Fitting a horizontal flue system ................................... 52 15.4.7 Symptom: The pressure at the tapping point is
9.9.9 Fitting a vertical flue system........................................ 52 temporarily unusually high ........................................... 88
9.9.10 Plume management kit ............................................... 52 15.4.8 Symptom: Tank disinfection function is NOT
completed correctly (AH-error)..................................... 88
9.9.11 Flues in voids .............................................................. 53
15.4.9 Symptom: Boiler abnormality detection (HJ-11 error).. 88
9.9.12 Flue gas materials (C63) available on the market ...... 53
15.4.10 Symptom: Boiler/hydrobox combination abnormality
9.9.13 About securing the flue system................................... 53
(UA52 error) ................................................................. 88
9.10 Finishing the outdoor unit installation ........................................ 55
15.4.11 Symptom: The burner does NOT ignite ....................... 88
9.10.1 To close the outdoor unit ............................................ 55
15.4.12 Symptom: The burner ignites noisily............................ 88
9.11 Finishing the gas boiler installation ........................................... 55
15.4.13 Symptom: The burner resonates ................................. 89
9.11.1 To perform an air purge on the gas supply ................. 55
15.4.14 Symptom: No space heating by the gas boiler ............ 89
9.11.2 To close the gas boiler................................................ 55
15.4.15 Symptom: The power is reduced ................................. 89
9.11.3 To install the cover plate ............................................. 55
15.4.16 Symptom: Space heating does NOT reach the
10 Configuration 56 temperature.................................................................. 89
15.4.17 Symptom: No domestic hot water ................................ 89
10.1 Outdoor unit............................................................................... 56
15.4.18 Symptom: Hot water does NOT reach the
10.1.1 Overview: Configuration.............................................. 56
temperature (no tank installed) .................................... 89
10.1.2 Basic configuration...................................................... 57
15.4.19 Symptom: Hot water does NOT reach the
10.1.3 Advanced configuration/optimization .......................... 62
temperature (tank installed) ......................................... 89
10.1.4 Menu structure: Overview user settings...................... 70
15.5 Solving problems based on LED behaviour ............................... 90
10.1.5 Menu structure: Overview installer settings ................ 71
15.5.1 Location of the outdoor unit LED ................................. 90
10.2 Gas boiler .................................................................................. 72
15.5.2 To diagnose faults........................................................ 90
10.2.1 Overview: Configuration.............................................. 72
15.6 Solving problems based on error codes..................................... 90
10.2.2 Basic configuration...................................................... 72
15.6.1 Error codes: Overview ................................................. 90
11 Operation 77 16 Disposal 93
11.1 Overview: Operation.................................................................. 77
16.1 Overview: Disposal..................................................................... 93
11.2 Heating ...................................................................................... 77
16.2 To pump down............................................................................ 93
11.3 Domestic hot water.................................................................... 77
11.3.1 Flow resistance graph for appliance domestic hot 17 Technical data 94
water circuit................................................................. 77 17.1 Outdoor unit................................................................................ 94
11.4 Operation modes....................................................................... 77 17.1.1 Piping diagram: Outdoor unit ....................................... 94
17.1.2 Wiring diagram: Outdoor unit ....................................... 95
12 Commissioning 78
17.1.3 ESP curve: Outdoor unit .............................................. 98
12.1 Overview: Commissioning......................................................... 78
17.2 Gas boiler ................................................................................... 99
12.2 Precautions when commissioning ............................................. 78
17.2.1 Components: Gas boiler .............................................. 99
12.3 Checklist before commissioning................................................ 78
17.2.2 Wiring diagram: Gas boiler .......................................... 99
12.4 Checklist during commissioning ................................................ 79
17.2.3 Technical specifications: Gas boiler.............................100
12.4.1 Air purge function........................................................ 79
12.4.2 To perform a test run .................................................. 80 18 Glossary 105
12.4.3 To perform an actuator test run .................................. 80
12.4.4 Underfloor heating screed dryout................................ 80 19 Field settings table 106
12.4.5 To perform a gas pressure test................................... 82
12.4.6 To perform a test run on the gas boiler....................... 82
13 Hand-over to the user 82 1 General safety precautions

14 Maintenance and service 82
14.1 Overview: Maintenance and service ......................................... 82 1.1 About the documentation
14.2 Maintenance safety precautions................................................ 82
▪ The original documentation is written in English. All other
14.3 Outdoor unit............................................................................... 83
languages are translations.
14.3.1 Opening the outdoor unit ............................................ 83
14.3.2 Checklist for yearly maintenance of the outdoor unit .. 83 ▪ The precautions described in this document cover very important
14.4 Gas boiler .................................................................................. 83 topics, follow them carefully.
14.4.1 Opening the gas boiler................................................ 83 ▪ The installation of the system, and all activities described in the
14.4.2 To disassemble the gas boiler .................................... 83 installation manual and the installer reference guide MUST be
14.4.3 To clean the inside of the gas boiler ........................... 85 performed by an authorised installer.
14.4.4 To assemble the gas boiler......................................... 85
15 Troubleshooting 86 1.1.1 Meaning of warnings and symbols

15.1 Overview: Troubleshooting........................................................ 86
DANGER
15.2 Precautions when troubleshooting ............................................ 86
15.3 General guidelines .................................................................... 86 Indicates a situation that results in death or serious injury.
15.4 Solving problems based on symptoms...................................... 86
DANGER: RISK OF ELECTROCUTION
15.4.1 Symptom: The unit is NOT heating as expected ........ 86
15.4.2 Symptom: The compressor does NOT start (space Indicates a situation that could result in electrocution.
heating or domestic water heating)............................. 87
15.4.3 Symptom: The pump is making noise (cavitation) ...... 87 DANGER: RISK OF BURNING
15.4.4 Symptom: The pressure relief valve opens................. 87 Indicates a situation that could result in burning because of
15.4.5 Symptom: The water pressure relief valve leaks ........ 87 extreme hot or cold temperatures.
EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

4P531180-1 – 2018.06 3
DANGER: RISK OF EXPLOSION DANGER: RISK OF BURNING
Indicates a situation that could result in explosion. ▪ Do NOT touch the refrigerant piping, water piping or
internal parts during and immediately after operation. It
DANGER: RISK OF POISONING could be too hot or too cold. Give it time to return to
Indicates a situation that could result in poisoning. normal temperature. If you must touch it, wear
protective gloves.
WARNING ▪ Do NOT touch any accidental leaking refrigerant.
Indicates a situation that could result in death or serious
injury. WARNING
Provide adequate measures to prevent that the unit can be
WARNING: PROTECT AGAINST FROST used as a shelter by small animals. Small animals that
Indicates a situation that could result in equipment or make contact with electrical parts can cause malfunctions,
property damage. smoke or fire.
WARNING: FLAMMABLE MATERIAL CAUTION

Do NOT touch the air inlet or aluminium fins of the unit.
CAUTION
NOTICE
Indicates a situation that could result in minor or moderate
injury. ▪ Do NOT place any objects or equipment on top of the
unit.
NOTICE ▪ Do NOT sit, climb or stand on the unit.
Indicates a situation that could result in equipment or
property damage. NOTICE
Works executed on the outdoor unit are best done under
INFORMATION dry weather conditions to avoid water ingress.
Indicates useful tips or additional information.
In accordance with the applicable legislation, it might be necessary
to provide a logbook with the product containing at least: information
Symbol Explanation
on maintenance, repair work, results of tests, stand-by periods,…
Before installation, read the installation and
operation manual, and the wiring instruction sheet. Also, at least, following information MUST be provided at an
accessible place at the product:
Before performing maintenance and service tasks,
▪ Instructions for shutting down the system in case of an emergency
read the service manual.
For more information, see the installer and user ▪ Name and address of fire department, police and hospital
reference guide. ▪ Name, address and day and night telephone numbers for
obtaining service
In Europe, EN378 provides the necessary guidance for this logbook.
1.2 For the installer For Swiss market, domestic hot water operation should only be
prepared in combination with a tank. Instant domestic hot water by
1.2.1 General the gas boiler is NOT allowed. Make the correct settings as
described in this manual.
If you are NOT sure how to install or operate the unit, contact your
dealer. Please follow following Swiss regulations and directives:
▪ SVGW-gas principles G1 for gas installations,
NOTICE
▪ SVGW-gas principles L1 for liquid gas installations,
Improper installation or attachment of equipment or
accessories could result in electric shock, short-circuit, ▪ cautional instances regulations (e.g., fire regulation).
leaks, fire or other damage to the equipment. Only use
accessories, optional equipment and spare parts made or 1.2.2 Installation site
approved by Daikin.
▪ Provide sufficient space around the unit for servicing and air
WARNING circulation.
Make sure installation, testing and applied materials ▪ Make sure the installation site withstands the weight and vibration
comply with applicable legislation (on top of the of the unit.
instructions described in the Daikin documentation).
▪ Make sure the area is well ventilated. Do NOT block any
ventilation openings.
CAUTION
▪ Make sure the unit is level.
Wear adequate personal protective equipment (protective
gloves, safety glasses,…) when installing, maintaining or ▪ If the wall on which the unit is mounted is flammable, a non-
servicing the system. flammable material must be placed between the wall and the unit.
Do the same for all locations through which the flue piping passes.
WARNING
▪ ONLY operate the gas boiler if a sufficient supply of combustion
Tear apart and throw away plastic packaging bags so that air is ensured. In case of a concentric air/flue gas system
nobody, especially children, can play with them. Possible dimensioned according to the specifications of this manual, this is
risk: suffocation. fulfilled automatically and there are no other conditions for the
equipment installation room. This method of operation applies
exclusively.

4 4P531180-1 – 2018.06
▪ Store flammable fluids and materials at least 1 meter away from NOTICE
the gas boiler.
▪ To avoid compressor breakdown, do NOT charge more
Do NOT install the unit in the following places: than the specified amount of refrigerant.
▪ In potentially explosive atmospheres. ▪ When the refrigerant system is to be opened,
▪ In places where there is machinery that emits electromagnetic refrigerant MUST be treated according to the applicable
waves. Electromagnetic waves may disturb the control system, legislation.
and cause malfunction of the equipment.
WARNING
▪ In places where there is a risk of fire due to the leakage of
Make sure there is no oxygen in the system. Refrigerant
flammable gases (example: thinner or gasoline), carbon fibre,
may only be charged after performing the leak test and the
ignitable dust.
vacuum drying.
▪ In places where corrosive gas (example: sulphurous acid gas) is
produced. Corrosion of copper pipes or soldered parts may cause ▪ In case recharge is required, see the nameplate of the unit. It
the refrigerant to leak. states the type of refrigerant and necessary amount.
▪ In bathrooms. ▪ The unit is factory charged with refrigerant and depending on pipe
sizes and pipe lengths some systems require additional charging
▪ In places where frost is possible. The ambient temperature around of refrigerant.
the gas boiler should be >5°C.
▪ Only use tools exclusively for the refrigerant type used in the
system, this to ensure pressure resistance and prevent foreign
1.2.3 Refrigerant materials from entering into the system.
If applicable. See the installation manual or installer reference guide ▪ Charge the liquid refrigerant as follows:
of your application for more information.
If Then
NOTICE
A siphon tube is present Charge with the cylinder upright.
Make sure refrigerant piping installation complies with
(i.e., the cylinder is marked with
applicable legislation. In Europe, EN378 is the applicable
"Liquid filling siphon attached")
standard.
NOTICE
Make sure the field piping and connections are NOT
A siphon tube is NOT present Charge with the cylinder upside
subjected to stress.
down.
WARNING
During tests, NEVER pressurize the product with a
pressure higher than the maximum allowable pressure (as
indicated on the nameplate of the unit).
WARNING ▪ Open refrigerant cylinders slowly.

Take sufficient precautions in case of refrigerant leakage. If ▪ Charge the refrigerant in liquid form. Adding it in gas form may
refrigerant gas leaks, ventilate the area immediately. prevent normal operation.
Possible risks:
CAUTION
▪ Excessive refrigerant concentrations in a closed room
can lead to oxygen deficiency. When the refrigerant charging procedure is done or when
pausing, close the valve of the refrigerant tank
▪ Toxic gas may be produced if refrigerant gas comes
immediately. If the valve is NOT closed immediately,
into contact with fire.
remaining pressure might charge additional refrigerant.
DANGER: RISK OF EXPLOSION Possible consequence: Incorrect refrigerant amount.
Pump down – Refrigerant leakage. If you want to pump

down the system, and there is a leak in the refrigerant 1.2.4 Brine
circuit: If applicable. See the installation manual or installer reference guide
▪ Do NOT use the unit's automatic pump down function, of your application for more information.
with which you can collect all refrigerant from the
system into the outdoor unit. Possible consequence: WARNING
Self-combustion and explosion of the compressor The selection of the brine MUST be in accordance with the
because of air going into the operating compressor. applicable legislation.
▪ Use a separate recovery system so that the unit's
WARNING
compressor does NOT have to operate.
Take sufficient precautions in case of brine leakage. If
WARNING brine leaks, ventilate the area immediately and contact
ALWAYS recover the refrigerant. Do NOT release them your local dealer.
directly into the environment. Use a vacuum pump to
WARNING
evacuate the installation.
The ambient temperature inside the unit can get much
NOTICE higher than that of the room, e.g. 70°C. In case of a brine
After all the piping has been connected, make sure there is leak, hot parts inside the unit can create a hazardous
no gas leak. Use nitrogen to perform a gas leak detection. situation.

4P531180-1 – 2018.06 5
WARNING WARNING
The use and installation of the application MUST comply ▪ ONLY use copper wires.
with the safety and environmental precautions specified in
▪ Make sure the field wiring complies with the applicable
the applicable legislation.
legislation.
▪ All field wiring MUST be performed in accordance with
1.2.5 Water the wiring diagram supplied with the product.
If applicable. See the installation manual or installer reference guide ▪ NEVER squeeze bundled cables and make sure they
of your application for more information. do NOT come in contact with the piping and sharp
edges. Make sure no external pressure is applied to the
NOTICE
terminal connections.
Make sure water quality complies with EU directive
▪ Make sure to install earth wiring. Do NOT earth the unit
98/83 EC.
to a utility pipe, surge absorber, or telephone earth.
Avoid damages caused by deposits and corrosion. To prevent Incomplete earth may cause electrical shock.
corrosion products and deposits, observe the applicable regulations ▪ Make sure to use a dedicated power circuit. NEVER
of technology. use a power supply shared by another appliance.
Measures for desalination, softening or hardness stabilization are ▪ Make sure to install the required fuses or circuit
necessary if the filling and top-up water have a high total hardness breakers.
(>3 mmol/l–sum of the calcium and magnesium concentrations,
calculated as calcium carbonate). ▪ Make sure to install an earth leakage protector. Failure
to do so may cause electric shock or fire.
Using filling water and top-up water which does NOT meet the stated
quality requirements can cause a considerably reduced service life ▪ When installing the earth leakage protector, make sure
of the equipment. The responsibility for this is entirely that of the it is compatible with the inverter (resistant to high
user. frequency electric noise) to avoid unnecessary opening
of the earth leakage protector.
1.2.6 Electrical CAUTION
DANGER: RISK OF ELECTROCUTION When connecting the power supply, the earth connection
must be made before the current-carrying connections are
▪ Turn OFF all power supply before removing the
established. When disconnecting the power supply, the
switch box cover, connecting electrical wiring or
current-carrying connections must be separated before the
touching electrical parts.
earth connection is. The length of the conductors between
▪ Disconnect the power supply for more than 1 minute, the power supply stress relief and the terminal block itself
and measure the voltage at the terminals of main circuit must be as such that the current-carrying wires are
capacitors or electrical components before servicing. tautened before the earth wire is in case the power supply
The voltage MUST be less than 50 V DC before you is pulled loose from the stress relief.
can touch electrical components. For the location of the
terminals, see the wiring diagram. NOTICE
▪ Do NOT touch electrical components with wet hands. Precautions when laying power wiring:
▪ Do NOT leave the unit unattended when the service
cover is removed.
WARNING
If NOT factory installed, a main switch or other means for ▪ Do NOT connect wiring of different thicknesses to the
disconnection, having a contact separation in all poles power terminal block (slack in the power wiring may
providing full disconnection under overvoltage category III cause abnormal heat).
condition, MUST be installed in the fixed wiring.
▪ When connecting wiring which is the same thickness,
do as shown in the figure above.
▪ For wiring, use the designated power wire and connect
firmly, then secure to prevent outside pressure being
exerted on the terminal board.
▪ Use an appropriate screwdriver for tightening the
terminal screws. A screwdriver with a small head will
damage the head and make proper tightening
impossible.
▪ Over-tightening the terminal screws may break them.
Install power cables at least 1 metre away from televisions or radios
to prevent interference. Depending on the radio waves, a distance of
1 metre may not be sufficient.

6 4P531180-1 – 2018.06
WARNING components and systems could invalidate the warranty. The
manufacturer accepts no liability arising from any such actions,
▪ After finishing the electrical work, confirm that each
excluding statutory rights.
electrical component and terminal inside the electrical
components box is connected securely. It is NOT allowed to combine flue system parts purchased from
different suppliers.
▪ Make sure all covers are closed before starting up the
unit.
1.2.9 Local legislation
NOTICE
See the local and national regulations.
Only applicable if the power supply is three‑phase, and the
compressor has an ON/OFF starting method. Local regulations for UK
It is law that all gas appliances are installed by a gas safe registered
If there exists the possibility of reversed phase after a
competent engineer and in accordance with the following
momentary black out and the power goes on and off while
recommendations:
the product is operating, attach a reversed phase
protection circuit locally. Running the product in reversed ▪ Current Gas Safety (Installation and Use) Regulations
phase can break the compressor and other parts.
▪ All current building regulations
▪ Building Standards (Scotland) Consolidated
1.2.7 Gas
▪ This appliance MUST be installed in accordance with the Gas
The gas boiler is factory‑set to: (Safety and Use) Regulations, current Building Regulations,
▪ the type of gas quoted on the type identification plate or on the Building Standards (Scotland), I.S.813 Installation of Gas
setting type identification plate, Appliances (Ireland), IEE Wiring Regulations (BS 7671), Health
and Safety Document No. 635 (Electricity at Work Regulations)
▪ the gas pressure quoted on the type identification plate. and Local Water Authority Bye Laws
Operate the unit ONLY with the gas type and gas pressure indicated ▪ UK Water Regulations and Bye Laws
on these type identification plates.
▪ Health & Safety
Installation and adaptation of the gas system MUST be conducted
by: The installation MUST comply with the following British Standards
codes of practice:
▪ personnel qualified for this work,
▪ BS 5440-1: 2008 Flueing and ventilation for gas appliances of
▪ in compliance with valid gas installation related guidelines, rated input not exceeding 70 kW net (1st, 2nd and 3rd family
▪ in accordance with applicable regulations of the gas supply gases)
company, ▪ BS 5440-2: 2009 Flueing and ventilation for gas appliances of
▪ In accordance with local and national regulations. rated input not exceeding 70 kW net (1st, 2nd and 3rd family
gases)
Boilers that use natural gas MUST be connected to a governed
meter. ▪ BS 5546: 2010 Specification for installation and maintenance of
gas-fired water-heating appliances of rated input not exceeding
Boilers that use liquid petroleum gas (LPG) MUST be connected to a
70 kW net
regulator.
▪ BS 5549: 1990 Forced circulation hot water systems.
The size of the gas supply pipe should under no circumstance be
less than 22 mm. ▪ BS 6700: 2006 + A1: 2009 Design, installation, testing and
maintenance of services supplying water for domestic use within
The meter or regulator and pipe work to the meter MUST be
buildings and their curtilages - Specification
checked preferably by the gas supplier. This is to ensure that the
equipment works good and meets the gas flow and pressure ▪ BS 6798: 2014 Specification for selection, installation, inspection,
requirements. commissioning, servicing and maintenance of gas-fired boilers of
rated input not exceeding 70 kW net
DANGER
▪ BS 6891: 2015 Specification for the installation and maintenance
If you smell gas: of low pressure gas installation pipework of up to 35 mm (R1¼) on
▪ call immediately your local gas supplier and your premises
installer, ▪ BS 7593: 2006 Code of practice for treatment of water in domestic
▪ call the suppliers's number on the side of the LPG tank hot water space heating systems
(if applicable), ▪ BS 7671: 2018 Requirements for electrical installations. IET wiring
▪ turn off the emergency control valve at the meter/ regulations
regulator, ▪ BS 7074: 1 Code of practice for domestic and hot water supply
▪ do NOT turn electrical switches ON or OFF, ▪ EN12828: 2014 Space heating for domestic premises
▪ do NOT strike matches or smoke, Potable water: all seals, joints and compounds (including flux and
▪ put out naked flames, solder) and components used as part of the secondary domestic
water system MUST be approved by WRAS.
▪ open doors and windows immediately,
▪ keep people away from the affected area.
1.2.8 Gas exhaust

Flue systems must NOT be modified or installed in any way other
than as described in the fitting instructions. Any misuses or
unauthorized modifications to the appliance, flue or associated

4P531180-1 – 2018.06 7
2 About the product
Documentation set
2 About the product This document is part of a documentation set. The complete set
consists of:
▪ General safety precautions:
▪ Safety instructions that you must read before installing
▪ Format: Paper (in the box of the outdoor unit)
Especially for UK: ▪ Operation manual:
The Benchmark Scheme ▪ Quick guide for basic usage
Benchmark places responsibilities on both manufacturers and ▪ Format: Paper (in the box of the outdoor unit)
installers. The purpose is to ensure that customers are provided with
the correct equipment for their needs, that it is installed, ▪ User reference guide:
commissioned and serviced in accordance with the manufacturer’s ▪ Detailed step-by-step instructions and background information
instructions by competent persons and that it meets the for basic and advanced usage
requirements of the appropriate Building Regulations. The
Benchmark Checklist can be used to demonstrate compliance with ▪ Format: Digital files on http://www.daikineurope.com/support-
Building Regulations and should be provided to the customer for and-manuals/product-information/
future reference. ▪ Installation manual – Heat pump module:
Installers are required to carry out installation, commissioning and ▪ Installation instructions
servicing work in accordance with the Benchmark Code of Practice
▪ Format: Paper (in the box of the outdoor unit)
which is available from the Heating and Hotwater Industry Council
who manage and promote the Scheme. Visit http:// ▪ Installation and operation manual – Gas boiler module:
www.centralheating.co.uk for more information. ▪ Installation and operation instructions
▪ Format: Paper (in the box of the gas boiler)
▪ Installer reference guide:
▪ Preparation of the installation, good practices, reference data,…
▪ Format: Digital files on http://www.daikineurope.com/support-
and-manuals/product-information/
▪ Addendum book for optional equipment:
a ▪ Additional info about how to install optional equipment
▪ Format: Paper (in the box of the outdoor unit) + Digital files on
http://www.daikineurope.com/support-and-manuals/product-
information/
Latest revisions of the supplied documentation may be available on
the regional Daikin website or via your dealer.
The original documentation is written in English. All other languages
are translations.
Technical engineering data
a Gas boiler module ▪ A subset of the latest technical data is available on the regional
Daikin website (publicly accessible).
INFORMATION
▪ The full set of latest technical data is available on the Daikin
This product is intended for domestic use only.
extranet (authentication required).
3.2 Installer reference guide at a

3 About the documentation glance
3.1 About this document Chapter Description
General safety Safety instructions that you must read
INFORMATION precautions before installing
This appliance is not intended for use by persons, About the product Required combination of heat pump
including children, with reduced physical, sensory or module and gas boiler module
mental capabilities, or lack of experience and knowledge, About the documentation What documentation exists for the
unless they have been given supervision or instruction installer
concerning use of the appliance by a person responsible
About the box How to unpack the units and remove
for their safety.
their accessories
Children should be supervised to ensure that they do not
About the units and ▪ How to identify the units
play with the appliance.
options
▪ Possible combinations of units and
Target audience options
Authorised installers Preparation What to do and know before going
on‑site

8 4P531180-1 – 2018.06
4 About the box
Chapter Description NOTICE
Installation What to do and know to install the To prevent damage to the supporting feet, do NOT tilt the
system unit sideways in any way:
Configuration What to do and know to configure the
system after it is installed
Operation Operation modes of the gas boiler
module
Commissioning What to do and know to commission the
system after it is configured
Hand‑over to the user What to give and explain to the user
Maintenance and service How to maintain and service the units
Troubleshooting What to do in case of problems
Disposal How to dispose of the system
Carry the unit slowly as shown:
Technical data Specifications of the system
Glossary Definition of terms
Field settings table Table to be filled in by the installer, and
kept for future reference
Note: There is also an installer settings
table in the user reference guide. This
table has to be filled in by the installer
and handed over to the user.
4 About the box
4.1 Overview: About the box

This chapter describes what you have to do after the boxes with the
outdoor unit and the gas boiler are delivered on-site.
Keep the following in mind:
4.2.3 To remove the accessories from the
▪ At delivery, the unit MUST be checked for damage. Any damage outdoor unit
MUST be reported immediately to the claims agent of the carrier.
1 Lift the outdoor unit. See "4.2.2 To handle the outdoor unit" on
▪ Bring the packed unit as close as possible to its final installation page 9.
position to prevent damage during transport.
2 Remove the accessories at the bottom of the package.
▪ Prepare the path along which you want to bring the unit inside in
advance. a b c
1× 1× 1×
4.2 Outdoor unit

d e f g h i
1× 1× 1× 1× 1× 2×
4.2.1 To unpack the outdoor unit ENERG Y IJA
IE IA
ENERG Y IJA
IE IA
1 2
j
1×
a Connection piece (with O-ring) for freeze protection valve

inside the outdoor unit
b Freeze protection valve (for inside the outdoor unit)
c Vacuum breaker (for outside the outdoor unit)
d General safety precautions
e Addendum book for optional equipment
f Outdoor unit installation manual
g Operation manual
h Energy label
i Cable gland
j Drain plug
4.3 Gas boiler

4.2.2 To handle the outdoor unit
4.3.1 To unpack the gas boiler
CAUTION
To avoid injury, do NOT touch the air inlet or aluminium Before unpacking, move the gas boiler as close as possible to its
fins of the unit. installation position.

4P531180-1 – 2018.06 9
5 About the system
WARNING
Tear apart and throw away plastic packaging bags so that
nobody, especially children, can play with them. Possible
risk: suffocation.
2
1 4.3.2 To remove the accessories from the gas
boiler
1 Remove the accessories.
c d a
a b c d
a Mounting strip
b Condensate trap
c Installation and operation manual
d Current loop module, cable and installation manual
5 About the system
5.1 Possible system layouts

INFORMATION
This topic contains basic information about the possible
system layouts. For more information, see the "Application
guidelines" chapter.
The system layout differs depending on the gas boiler. You can
combine the outdoor unit (=EJHA04AAV3) with:
Gas boiler System layout

Dedicated gas boiler b
(=EHY2KOMB28+32AA) a c

10 4P531180-1 – 2018.06
5 About the system
Gas boiler System layout Using this gas boiler, you can only produce domestic hot water as
instant domestic hot water by gas boiler.
Third-party gas boiler
d2 d2 Third-party gas boiler + Instant domestic hot water
a b c
d1
d
e5 e5
a Outdoor unit b
b Gas boiler
c Space heating circuit
d1+d2 Parts of mandatory options EKADDONJH and
EKADDONJH2 (= connection kit for third-party gas boiler):
d1: External pump (EKADDONJH)
d2: Non-return valve (EKADDONJH2) f4
a c
5.1.1 Dedicated gas boiler e4
The dedicated gas boiler (=EHY2KOMB28+32AA) is recommended

for new installations. e1
Using this gas boiler, you can produce domestic hot water as ≤10 m
follows: e2
▪ Domestic hot water by tank e3 f3
▪ Instant domestic hot water by gas boiler f5
Dedicated gas boiler + Instant domestic hot water

f1 f2
d
65°C a Outdoor unit
b b Gas boiler
a c c Space heating circuit
d Instant domestic hot water
95°C e1~e5 Parts of mandatory options EKADDONJH and
EKADDONJH2 (= connection kit for third-party gas boiler).
For installation instructions, see the installation manual of
the connection kit.
e1: External pump (EKADDONJH)
e2: External pump cable – Power supply (EKADDONJH2)
e3: External pump cable – Pulse-width modulation (PWM)
signal (EKADDONJH2)
e4: Distance between external pump and gas boiler must
be as short as possible
e5: Non-return valve (EKADDONJH2)
a Outdoor unit
f1~f5 Connection of user interface (you can reuse old wiring):
b Gas boiler
f1: Remove old thermostat
f2: Install new user interface
d Instant domestic hot water
f3: Reuse old wiring
Dedicated gas boiler + Domestic hot water via tank f4: Disconnect old wiring from the gas boiler, and connect it
to new wiring
f5: Connect new wiring to the outdoor unit
a b c Third-party gas boiler + Domestic hot water via tank

e
M
95°C Not possible.
Setpoint of the third-party gas boiler
To prevent freeze-up of the water piping, the third-party gas boiler
must have a fixed setpoint ≥55°C, or a weather-dependent setpoint
≥Tmin.
Tmin (°C)
60
50
89°C 40
d
30
20
a Outdoor unit
10
b Gas boiler
c Space heating circuit 0
d Domestic hot water via tank –30 –25 –20 –15 –10 –5 0 5
e Motorised 3‑way valve
Ta (°C)
Ta Outdoor temperature
5.1.2 Third-party gas boiler Tmin Minimum weather-dependent setpoint for third-party gas
boiler
For existing installations, you do not need to buy a new gas boiler.
You can reuse the existing gas boiler, and the wiring of the old
thermostat.

4P531180-1 – 2018.06 11
6 About the units and options
5.2 Freeze protection 6.2 Identification

You must protect the system against freezing. This involves: NOTICE
▪ Choosing between glycol and freeze protection valves When installing or servicing several units at the same time,
▪ Installing the bottom plate heater make sure NOT to switch the service panels between
different models.
5.2.1 Glycol or freeze protection valves
6.2.1 Identification label: Outdoor unit
Frost can damage the system. To prevent the hydraulic components
from freezing, the software is equipped with special frost protection Location
functions, that include the activation of pump in case of low
temperatures.
However, in case of a power failure, these functions cannot
guarantee protection.
Do one of the following to protect the water circuit against freezing:
▪ Add glycol to the water. Glycol lowers the freezing point of the
water.
▪ Install freeze protection valves. Freeze protection valves drain the
water from the system before it can freeze.
NOTICE
If you add glycol to the water, do NOT install freeze
protection valves. Possible consequence: Glycol leaking Model identification
out of the freeze protection valves. Example: EJ H A 04 AA V3
INFORMATION Code Explanation

For more information about glycol and freeze protection EJ Hybrid monobloc outdoor pair heating only
valves, see "9.6.5 To protect the water circuit against H Low water temperature – ambient zone 3 (see
freezing" on page 37. operation range)
A Refrigerant R32
5.2.2 Bottom plate heater 04 Capacity class
To prevent freeze-up of the bottom plate you can install the optional AA Model series
bottom plate heater. In certain circumstances this is required. V3 Power supply
Bottom plate heater (EKBPHT04JH)
▪ Prevents freeze-up of the bottom plate. 6.2.2 Identification label: Gas boiler
▪ Required in areas with ambient temperature <–5°C and high Location
relative humidity for at least 3 consecutive days.
▪ For installation instructions, see the installation manual of the
bottom plate heater.
NOTICE
▪ If you install the bottom plate heater, you may lower the
operation range of the heat pump to Ta≥–15°C using
field setting [8-0E]=–15°C.
▪ If you do not install the bottom plate heater, keep
[8-0E]=–5°C.

Model identification
6.1 Overview: About the units and Unit detail Description
options ******-yymm****** Product code-Serial No.
This chapter contains information about: yy = year of production, mm =
month of production
▪ Identifying the outdoor unit
PIN Product Identification Number
▪ Identifying the gas boiler
Data related to domestic hot
▪ Combining outdoor unit and gas boiler water
▪ Combining the outdoor unit with options
Data related to space heating
▪ Combining the gas boiler with options

12 4P531180-1 – 2018.06
Unit detail Description Unit detail Description
Information regarding electrical DE, FR, GB, IT, NL Countries of Destination
power supply (Voltage, mains (EN 437)
frequency, elmax, IP-class) I2E(s), I2H, IIELL3P, II2H3P, Approved unit categories
PMS Permissible overpressure in II2Esi3P (EN 437)
space heating circuit G20-20 mbar Gas group and gas connection
PWS Permissible overpressure in pressure as set at the factory
G25-25 mbar
domestic hot water circuit (EN 437)
Qn HS Input related to gross caloric B23, …., C93(x) Approved flue gas category
value in kilowatts (EN 15502)
Qn Hi Input related to net caloric value Tmax Maximum flow temperature in °C
in kilowatts IPX4D Electrical protection class
Pn Output in kilowatts
6.3 Combining units and options
6.3.1 Possible combinations of outdoor unit, gas boiler and domestic hot water tank
System Remark
Outdoor unit Gas boiler DHW tank DHW Space heating
EJHA04AAV3 EHY2KOMB28AA EKHWS*D* Domestic hot water by tank. ▪ By outdoor unit only, or
EHY2KOMB32AA EKHWP Tank heated: ▪ By gas boiler only, or
Third-party(b) ▪ By outdoor unit only, or ▪ By combination of outdoor unit and
gas boiler
▪ By gas boiler only(a)
— Instant domestic hot water by gas boiler ▪ By outdoor unit only, or
▪ By gas boiler only, or
▪ By combination of outdoor unit and
gas boiler
Third-party — Instant domestic hot water by gas boiler ▪ By outdoor unit only, or
▪ By gas boiler only (bivalent operation)
(a) Maximum tank set point is 60°C
(b) Third-party tank is possible, but comfort cannot be guaranteed. See the minimum requirements for third-party tanks in "8.3.2 Water circuit
requirements" on page 27.
6.3.2 Possible options for the outdoor unit LAN adapter for smartphone control + Smart Grid applications
(BRP069A61)
User interface (EKRUHML*) You can install this LAN adapter to:
The user interface is required for operation, but has to be ordered ▪ Control the system via a smartphone app.
separately (mandatory option).
▪ Use the system in various Smart Grid applications.
Following user interfaces are available:
For installation instructions, see the installation manual of the LAN
▪ EKRUHML1 contains the following languages: English, French, adapter and the addendum book for optional equipment.
Dutch, Italian.
LAN adapter for smartphone control (BRP069A62)
▪ EKRUHML2 contains the following languages: English, German,
Dutch, Italian. You can install this LAN adapter to control the system via a
smartphone app.
For installation instructions, see "To connect the user interface" on
page 43. For installation instructions, see the installation manual of the LAN
adapter and the addendum book for optional equipment.
Remote outdoor sensor (EKRSCA1)
Room thermostat (EKRTWA, EKRTR1)
By default the sensor inside the outdoor unit will be used to measure
the outdoor temperature. You can connect an optional room thermostat to the gas boiler. This
thermostat can either be wired (EKRTWA) or wireless (EKRTR1).
As an option the remote outdoor sensor can be installed to measure
the outdoor temperature on another location (e.g. to avoid direct For installation instructions, see the installation manual of the room
sunlight) to have an improved system behaviour. thermostat and the addendum book for optional equipment.
For installation instructions, see the installation manual of the remote Remote sensor for wireless thermostat (EKRTETS)
outdoor sensor and the addendum book for optional equipment. You can use a wireless indoor temperature sensor (EKRTETS) only
Heat pump convector (FWXV) in combination with the wireless thermostat (EKRTR1).
For providing space heating, it is possible to use heat pump For installation intructions, see the installation manual of the room
convectors (FWXV). thermostat and addendum book for optional equipment.
For installation instructions, see the installation manual of the heat Bottom plate heater (EKBPHT04JH)
pump convectors, and the addendum book for optional equipment. ▪ Prevents freeze-up of the bottom plate.

4P531180-1 – 2018.06 13
▪ Required in areas with ambient temperature <–5°C and high Tank Remark
relative humidity for at least 3 consecutive days.
Third-party tank When using a third-party tank:
▪ For installation instructions, see the installation manual of the
▪ Make sure it complies with the
bottom plate heater.
minimum requirements. See
Shut-off valves (EKBALLV1) "6.3.1 Possible combinations
of outdoor unit, gas boiler and
We recommended to install shut-off valves to the space heating
domestic hot water tank" on
water connections of the outdoor unit. They let you service the
page 13.
outdoor unit without draining the whole system.
▪ Use the tank thermistor from
One of the two shut-off valves has an integrated connection for the
the following option kit: EKTH3
vacuum breaker (if applicable).
▪ Use the 3-way valve from the
For installation instructions, see the installation manual of the shut-
following option kit:
off valves.
EKHY3PART
Connection kit for third-party gas boiler (EKADDONJH
+EKADDONJH2) For installation instructions, see the installation manual of the
domestic hot water tank and the addendum book for optional
Required when connecting a third-party gas boiler to the system. equipment.
Consists of 2 separate kits that have to be used together:
Thermistor kit for EKHWS*D* or third-party tank (EKTH3)
▪ EKADDONJH: Contains the external pump
Required when connecting one of the following tanks to the system:
▪ EKADDONJH2: Contains the 2 non-return valves and 2 cables
▪ EKHWS*D* tank
For installation instructions, see the installation manual of the
▪ Third-party tank
connection kit.
Domestic hot water tank thermistor kit.
Only applicable in case of EHY2KOMB28+32AA gas boiler.
Thermistor kit for EKHWP tank (EKTH4)
For providing domestic hot water, a domestic hot water tank can be
Required when connecting a EKHWP tank to the system.
connected to the gas boiler.
The following domestic hot water tanks are available:
thermistor kit.
Tank Remark Connection kit for third‑party tank (EKHY3PART)
Stainless steel tank: When using this tank: Required when connecting a third-party tank to the system.
▪ EKHWS150D3V3 ▪ Use the tank thermistor from Contains a thermistor and a 3-way valve. However, only use the 3-
the following option kit: EKTH3 way valve from this kit. Do NOT use the thermistor, use the
▪ EKHWS180D3V3
▪ Use the 3-way valve delivered thermistor from the EKTH3 instead.
▪ EKHWS200D3V3
as accessory with the tank For installation instructions, see the installation manual of the
▪ EKHWS250D3V3
connection kit and the addendum book for optional equipment.
▪ EKHWS300D3V3
PC cable (EKPCCAB)
Polypropylene tank (with When using this tank:
drainback solar): The PC cable makes a connection between the switch box of the
▪ Use the tank thermistor from outdoor unit and a PC. It gives the possibility to update the software
▪ EKHWP300B the following option kit: EKTH4 of the outdoor unit.
▪ EKHWP500B ▪ Use the 3-way valve from the For installation instructions, see the installation manual of the PC
Polypropylene tank (with following option kit: cable.
pressurised solar): EKDVCPLT3HX
The software and corresponding operating instructions are available
▪ EKHWP300PB on http://www.daikineurope.com/support-and-manuals/software-
downloads/.
▪ EKHWP500PB
6.3.3 Possible options for the gas boiler

Main options
Part EHY2KOMB28AA EHY2KOMB32AA

Boiler cover plate
Cover plate to protect the piping and valves of the gas boiler. For installation instructions, see EKHY093467
the installation manual of the cover plate(*).
EKCP1A
Gas conversion kit G25
Kit for the conversion of the gas boiler for use with gas type G25. EKPS076217 EKPS076227
Gas conversion kit G31
Kit for the conversion of the gas boiler for use with gas type G31 EKHY075867 EKHY075787
Dual pipe conversion kit
Kit for the conversion of a concentric flue gas system to a dual pipe system. For installation EKHY090707
instructions, see the installation manual of the dual pipe conversion kit
80/125 concentric connection kit

14 4P531180-1 – 2018.06
Part EHY2KOMB28AA EHY2KOMB32AA
Kit for the conversion of 60/100 concentric flue gas connections to 80/125 concentric flue gas EKHY090717
connections. For installation instructions, see the installation manual of the concentric
connection kit.
B-packs
An integrated solution for expansion vessel to make filling easier. Required installation space EKFJM1A EKFJL1A
is limited(*).
EKFJM2A EKFJL2A
EKFJM3A EKFJL3A
EKFJM6A EKFJL6A
Valve kit
To easier connect pipes and valves. For installation instruction, see the manual of the kit. EKVK4A
EKVK6A
Filling loop set
To fill and top up the space heating system. EKFL1A
Solar water heater connection set
To combine the boiler with a solar heated tank. EKSH1A
Dongle set
To set up wireless communication between the gas boiler and a computer EKDS1A
(*) The boiler cover plate cannot be used with B-packs.
Other options Accessories Part number Description

EKFGP4667 Meas. tee with inspection panel
Accessories Part number Description
PP/GLV 60/100
EKFGP6837 Roof terminal PP/GLV 60/100
EKFGP4631 Wall bracket Ø100
AR460
EKFGS0518 Weather slate steep Pb/GLV EKFGP1292 Wall terminal Kit PP/GLV
60/100 18°-22° 60/100
EKFGS0519 Weather slate steep Pb/GLV EKFGP1293 Wall terminal kit low profile PP/
60/100 23°-17° GLV 60/100
EKFGP7910 Weather slate steep PF 60/100 EKFGP1294 Plume management kit 60 (UK
25°-45° only)
EKFGS0523 Weather slate steep Pb/GLV
60/100 43°-47°
EKFGS0524 Weather slate steep Pb/GLV EKFGP1295 Flue deflector 60 (UK only)
60/100 48°-52°
EKFGS0525 Weather slate steep Pb/GLV EKFGP1284 PMK elbow 60 90 (UK only)
60/100 53°-57°
EKFGP1296 Weather slate flat Aluminium
EKFGP1285 PMK elbow 60 45° (2 pieces)
60/100 0°-15°
(UK only)
EKFGP6940 Weather slate flat Aluminium
60/100 EKFGP1286 PMK extension 60 L=1000
EKFGP2978 Wall terminal kit PP/GLV includes bracket (UK only)
60/100
EKFGP2977 Wall terminal kit low profile PP/
GLV 60/100 EKFGW5333 Weather slate flat aluminium
EKFGP4651 Extension PP/GLV 80/125
60/100×500 mm
EKFGW6359 Wall terminal kit PP/GLV
80/125
EKFGP4652 Extension PP/GLV
60/100×1000 mm
EKFGP4801 Extension PP/GLV
80/125×500 mm
EKFGP4664 Elbow PP/GLV 60/100 30° EKFGP4802 Extension PP/GLV
80/125×1000 mm
EKFGP4814 Elbow PP/GLV 80/125 30°

4P531180-1 – 2018.06 15
Accessories Part number Description Accessories Part number Description
EKFGP4811 Elbow PP/ALU 80/125 45° EKFGP6316 Adapter flex-fixed PP 100
EKFGP4810 Elbow PP/ALU 80/125 90° EKFGP6337 Support bracket top inox Ø100
EKFGP6346 Extension flex PP 100 L=10 m

EKFGP4820 Inspection elbow Plus PP/ALU
80/125 90° EPDM
EKFGP6864 Roof Terminal PP/GLV 80/125 EKFGP6349 Extension flex PP 100 L=15 m
AR300 RAL 9011
EKFGP6347 Extension flex PP 100 L=25 m

EKFGT6300 Weather slate steep Pb/GLV
80/125 18°-22°
80/125 23°-27° EKFGP6325 Connector flex-flex PP 100
EKFGP7909 Weather slate steep PF 80/125
25°-45° RAL 9011
EKFGT6305 Weather slate steep Pb/GLV EKFGP5197 Chimney top PP 130 with
80/125 43°-47° included flue pipe
80/125 48°-52°
EKFGT6307 Weather slate steep Pb/GLV EKFGS0252 Adapter flex-fixed PP 130
80/125 53°-57°
EKFGP1297 Weather slate flat aluminium
80/125 0°-15° EKFGP6353 Support bracket top inox Ø130
EKFGP6368 Tee flex 100 boiler connection

set 1 EKFGS0250 Extension flex PP 130 L=130 m
EKFGP6354 Flex 100-60 + support elbow EKFGP6366 Connector flex-flex PP 130
EKFGP6215 Tee flex 130 boiler connection EKFGP1856 Flex kit PP Ø60-80
set 1
EKFGS0257 Flex 130-60 + support elbow

EKFGP4678 Chimney connection 60/100

EKFGP2520 Flex kit PP Ø80
EKFGP5461 Extension PP 60×500

EKFGP5497 Chimney top PP 100 with

included flue pipe EKFGP6340 Extension Flex PP 80 L=10 m

16 4P531180-1 – 2018.06
7 Application guidelines
Accessories Part number Description
EKFGP6344 Extension Flex PP 80 L=15 m
7.1 Overview: Application guidelines

The purpose of the application guidelines is to give a glance of the
EKFGP6341 Extension Flex PP 80 L=25 m
possibilities of the heat pump system.
NOTICE
▪ The illustrations in the application guidelines are meant
EKFGP6342 Extension Flex PP 80 L=50 m for reference only, and are NOT to be used as detailed
hydraulic diagrams. The detailed hydraulic
dimensioning and balancing are NOT shown, and are
the responsibility of the installer.
EKFGP6324 Connector-flex-flex PP 80 ▪ For more information about the configuration settings to
optimize heat pump operation, see
"10 Configuration" on page 56.
This chapter contains application guidelines for:
EKFGP6333 Spacer PP 80-100
▪ Setting up the space heating system
EKFGP4481 Fixation Ø100
▪ Setting up the domestic hot water tank
▪ Setting up the energy metering
EKFGV1101 Chimney connection 60/10 ▪ Setting up the power consumption control
air intake Dn.80 C83
▪ Setting up an external temperature sensor
7.2 Setting up the space heating

EKFGV1102 Connection set 60/10-60 Flue/
Air intake Dn.80 C53 system – In case of dedicated gas
boiler
EKFGW4001 Extension P BM-Air 80×500 The heat pump system supplies leaving water to heat emitters in one
or more rooms.
Because the system offers a wide flexibility to control the
EKFGW4002 Extension P BM-Air 80×1000 temperature in each room, you need to answer the following
questions first:
▪ How many rooms are heated by the heat pump system?
EKFGW4004 Extension P BM-Air 80×2000 ▪ Which heat emitter types are used in each room and what is their
design leaving water temperature?
Once the space heating requirements are clear, Daikin recommends
to follow the setup guidelines below.
EKFGW4085 Elbow PP BM-Air 80 90°
NOTICE
If an external room thermostat is used, the external room
EKFGW4086 Elbow PP BM-Air 80 45°
thermostat will control the room frost protection. However,
the room frost protection is only possible if the leaving
water temperature control on the unit's user interface is
EKGFP1289 Elbow PP/GALV 60/100 50° turned ON.
INFORMATION
EKGFP1299 Kit horizontal low profile PP/ In case an external room thermostat is used and room frost
GLV 60/100 (UK only) protection needs to be guaranteed in all conditions, then
you have to set auto emergency [A.6.C] to 1.
INFORMATION
For extra configuration options regarding the flue gas
system, visit http://fluegas.daikin.eu/.
INFORMATION
For the installation of the flue and air supply duct material,
see the manual included with the materials. Contact the
manufacturer of the relevant flue and air supply duct
materials for extensive technical information and specific
assembly instructions.

4P531180-1 – 2018.06 17
7.2.1 Single room Under floor heating or radiators – Wireless room

thermostat
Under floor heating or radiators – Wired room
Setup
thermostat
Setup
A
B
A
B
b
a c
a A Main leaving water temperature zone

B One single room
a User interface
A Main leaving water temperature zone b Receiver for wireless external room thermostat
B One single room c Wireless external room thermostat
a User interface used as room thermostat
▪ The outdoor unit is connected in series with the gas boiler.
▪ The under floor heating or radiators are directly connected to the
▪ The under floor heating or radiators are directly connected to the
gas boiler.
gas boiler.
▪ The room temperature is controlled by the wireless external room
▪ The room temperature is controlled by the user interface, which is
thermostat (optional equipment EKRTR1).
used as room thermostat.
Configuration
Configuration
Setting Value
Setting Value
Unit temperature control: 1 (Ext RT control): Unit operation
Unit temperature control: 2 (RT control): Unit operation is
is decided by the external
decided based on the ambient ▪ #: [A.2.1.7]
▪ #: [A.2.1.7] thermostat.
temperature of the user interface. ▪ Code: [C-07]
▪ Code: [C-07]
External room thermostat for the 1 (Thermo ON/OFF): When the
Benefits main zone: used external room thermostat or
▪ Cost effective. You do NOT need an additional external room heat pump convector can only
▪ #: [A.2.2.4]
thermostat. send a thermo ON/OFF
▪ Code: [C-05] condition.
▪ Highest comfort and efficiency. The smart room thermostat
functionality can decrease or increase the desired leaving water Benefits
temperature based on the actual room temperature (modulation). ▪ Wireless. The Daikin external room thermostat is available in a
This results in: wireless version.
▪ Stable room temperature matching the desired temperature ▪ Efficiency. Although the external room thermostat only sends ON/
(higher comfort) OFF signals, it is specifically designed for the heat pump system.
▪ Less ON/OFF cycles (more quiet, higher comfort and higher
efficiency) Heat pump convectors
▪ Lowest possible leaving water temperature (higher efficiency) Setup
▪ Easy. You can easily set the desired room temperature via the
user interface:
A
▪ For your daily needs, you can use preset values and schedules. B
▪ To deviate from your daily needs, you can temporarily overrule
the preset values and schedules, use the holiday mode.
a b
A Main leaving water temperature zone

B One single room
a User interface
b Remote controller of the heat pump convectors
▪ The heat pump convectors are directly connected to the gas
boiler.
▪ The desired room temperature is set via the remote controller of
the heat pump convectors.

18 4P531180-1 – 2018.06
▪ The space heating demand signal is sent to one digital input on Setting Value
the gas boiler (X4/6 and X4/7).
INFORMATION main zone: used external room thermostat or
heat pump convector can only
When using multiple heat pump convectors, make sure ▪ #: [A.2.2.4]
send a thermo ON/OFF
each one receives the infrared signal from the remote ▪ Code: [C-05] condition.
controller of the heat pump convectors.
Benefits
Configuration
▪ Efficiency. Under floor heating has the best performance with
Setting Value Altherma LT.
Unit temperature control: 1 (Ext RT control): Unit operation ▪ Comfort. The combination of the two heat emitter types provides
is decided by the external excellent heating comfort of the under floor heating.
▪ #: [A.2.1.7]
thermostat.
▪ Code: [C-07]
7.2.2 Multiple rooms – One LWT zone
main zone: used external room thermostat or If only one leaving water temperature zone is needed because the
heat pump convector can only design leaving water temperature of all heat emitters is the same,
▪ #: [A.2.2.4]
send a thermo ON/OFF you do NOT need a mixing valve station (cost effective).
▪ Code: [C-05] condition. Example: If the heat pump system is used to heat up one floor
Benefits where all the rooms have the same heat emitters.
▪ Efficiency. Optimal energy efficiency because of the interlink Under floor heating or radiators – Thermostatic
function. valves
▪ Stylish.
If you are heating up rooms with under floor heating or radiators, a
very common way is to control the temperature of the main room by
Combination: Under floor heating + Heat pump
using a thermostat (this can either be the user interface or an
convectors external room thermostat), while the other rooms are controlled by
▪ Space heating is provided by: so-called thermostatic valves, which open or close depending on the
room temperature.
▪ The under floor heating
Setup
▪ The heat pump convectors
Setup
A
B C
A
B
T
a A Main leaving water temperature zone

b B Room 1
C Room 2
a User interface
B One single room ▪ The outdoor unit is connected in series with the gas boiler.
a User interface
b Remote controller of the heat pump convectors
▪ The under floor heating of the main room is directly connected to
the gas boiler.
▪ The room temperature of the main room is controlled by the user
▪ The heat pump convectors are directly connected to the gas interface used as thermostat.
boiler.
▪ A thermostatic valve is installed before the under floor heating in
▪ The desired room temperature is set via the remote controller of each of the other rooms.
the heat pump convectors.
INFORMATION
▪ The space heating demand signal is sent to one digital input on
the gas boiler (X4/6 and X4/7). Mind situations where the main room can be heated by
another heating source. Example: Fireplaces.
Configuration
Configuration
Setting Value
Unit temperature control: 1 (Ext RT control): Unit operation Setting Value
is decided by the external Unit temperature control: 2 (RT control): Unit operation is
▪ #: [A.2.1.7]
thermostat. decided based on the ambient
▪ Code: [C-07] ▪ #: [A.2.1.7]
temperature of the user interface.
▪ Code: [C-07]

4P531180-1 – 2018.06 19
Benefits C Room 2
a User interface
▪ Cost effective. You do NOT need an additional external room b Remote controller of the heat pump convectors
thermostat.
▪ The desired room temperature is set via the remote controller of
▪ Easy. Same installation as for one room, but with thermostatic the heat pump convectors.
valves.
▪ The heating demand signals of each heat pump convector are
connected in parallel to the digital input on the gas boiler (X4/6
Under floor heating or radiators – Multiple external and X4/7). The outdoor unit will only supply leaving water
room thermostats temperature when there is an actual demand.
Setup INFORMATION
To increase comfort and performance, Daikin recommends
to install the valve kit option EKVKHPC on each heat pump
A
convector.
B C
Configuration
c
M1 M2 Setting Value
Unit temperature control: 1 (Ext RT control): Unit operation
is decided by the external
▪ #: [A.2.1.7]
thermostat.
b b ▪ Code: [C-07]
a
Benefits
B Room 1 Compared with heat pump convectors for one room:
C Room 2
a User interface ▪ Comfort. You can set the desired room temperature, including
b External room thermostat schedules, for each room via the remote controller of the
c Bypass valve heat pump convectors.
▪ For each room, a shut-off valve (field supplied) is installed to avoid
leaving water supply when there is no heating demand. Combination: Under floor heating + Heat pump
convectors – Multiple rooms
▪ A bypass valve must be installed to make water recirculation
possible when all shut-off valves are closed. To guarantee reliable Setup
operation, provide a minimum water flow as described in table "To
check the water volume and flow rate" in "8.3 Preparing water
piping" on page 26.
A
▪ The room thermostats are connected to the shut-off valves, and B C
do NOT have to be connected to the outdoor unit. The outdoor
unit will supply leaving water all the time, with the possibility to
program a leaving water schedule.
Configuration
M1
Setting Value
Unit temperature control: 0 (LWT control): Unit operation is a c
decided based on the leaving b
▪ #: [A.2.1.7]
water temperature.
▪ Code: [C-07] A Main leaving water temperature zone
B Room 1
Benefits C Room 2
Compared with under floor heating or radiators for one room: a User interface
b External room thermostat
▪ Comfort. You can set the desired room temperature, including c Remote controller of the heat pump convectors
schedules, for each room via the room thermostats. ▪ The outdoor unit is connected in series with the gas boiler.
Heat pump convectors – Multiple rooms ▪ For each room with heat pump convectors: The heat pump
convectors are directly connected to the gas boiler.
Setup ▪ For each room with under floor heating: A shut-off valve (field
supply) is installed before the under floor heating. It prevents hot
water supply when the room has no heating demand.
A ▪ For each room with heat pump convectors: The desired room
B C temperature is set via the remote controller of the heat pump
convectors.
▪ For each room with under floor heating: The desired room
temperature is set via the external room thermostat (wired or
wireless).
INFORMATION
a b b
To increase comfort and performance, Daikin recommends
to install the valve kit option EKVKHPC on each heat pump
A Main leaving water temperature zone convector.
B Room 1

20 4P531180-1 – 2018.06
Configuration Configuration
Setting Value Setting Value

Unit temperature control: 0 (LWT control): Unit operation is Unit temperature control: 2 (RT control): Unit operation is
decided based on the leaving decided based on the ambient
▪ #: [A.2.1.7] ▪ #: [A.2.1.7]
water temperature. temperature of the user interface.
▪ Code: [C-07] ▪ Code: [C-07]
Benefits
7.3 Setting up the space heating ▪ Cost effective. You do NOT need an additional external room
system – In case of third-party gas thermostat.
boiler ▪ Highest comfort and efficiency. The smart room thermostat
functionality can decrease or increase the desired leaving water
The heat pump system supplies leaving water to heat emitters in one temperature based on the actual room temperature (modulation).
or more rooms. This results in:
Because the system offers a wide flexibility to control the ▪ Stable room temperature matching the desired temperature
temperature in each room, you need to answer the following (higher comfort)
questions first:
▪ Less ON/OFF cycles (more quiet, higher comfort and higher
▪ How many rooms are heated by the heat pump system? efficiency)
▪ Which heat emitter types are used in each room and what is their ▪ Lowest possible leaving water temperature (higher efficiency)
design leaving water temperature?
▪ Easy. You can easily set the desired room temperature via the
Once the space heating requirements are clear, Daikin recommends user interface:
to follow the setup guidelines below.
▪ For your daily needs, you can use preset values and schedules.
NOTICE ▪ To deviate from your daily needs, you can temporarily overrule
If an external room thermostat is used, the external room the preset values and schedules, use the holiday mode.
thermostat will control the room frost protection. However,
the room frost protection is only possible if the leaving 7.3.2 Multiple rooms – One LWT zone
water temperature control on the unit's user interface is
turned ON. If only one leaving water temperature zone is needed because the
design leaving water temperature of all heat emitters is the same,
INFORMATION you do NOT need a mixing valve station (cost effective).
In case an external room thermostat is used and room frost Example: If the heat pump system is used to heat up one floor
protection needs to be guaranteed in all conditions, then where all the rooms have the same heat emitters.
you have to set auto emergency [A.6.C] to 1.
Under floor heating or radiators – Thermostatic
7.3.1 Single room valves
If you are heating up rooms with under floor heating or radiators, a
Under floor heating or radiators – Wired room very common way is to control the temperature of the main room by
thermostat using a thermostat (this can either be the user interface or an
external room thermostat), while the other rooms are controlled by
Setup so-called thermostatic valves, which open or close depending on the
room temperature.
Setup
A
B
A
B C

a
B One single room
a User interface used as room thermostat
▪ The outdoor unit is connected in parallel with the gas boiler. A Main leaving water temperature zone
B Room 1
▪ The circuit contains external pump. C Room 2
a User interface
▪ The under floor heating of the main room is connected via 2 non-
return valves to the outdoor unit and the gas boiler. ▪ The outdoor unit is connected in parallel with the gas boiler.
▪ The room temperature is controlled by the user interface, which is ▪ The circuit contains external pump.
used as room thermostat. ▪ The under floor heating of the main room is connected via 2 non-
return valves to the outdoor unit and the gas boiler.

4P531180-1 – 2018.06 21
▪ The room temperature of the main room is controlled by the user
interface used as thermostat.
7.4 Setting up the domestic hot water
▪ A thermostatic valve is installed before the under floor heating in
tank
each of the other rooms. Only applicable in case of EHY2KOMB28+32AA gas boiler.
INFORMATION
7.4.1 System layout – Standalone DHW tank
Mind situations where the main room can be heated by
another heating source. Example: Fireplaces. See "Dedicated gas boiler + Domestic hot water via tank" in
"5.1.1 Dedicated gas boiler" on page 11.
Configuration
Setting Value 7.4.2 Selecting the volume and desired

Unit temperature control: 2 (RT control): Unit operation is temperature for the DHW tank
decided based on the ambient People experience water as hot when its temperature is 40°C.
▪ #: [A.2.1.7]
temperature of the user interface. Therefore, the DHW consumption is always expressed as equivalent
▪ Code: [C-07]
hot water volume at 40°C. However, you can set the DHW tank
Benefits temperature at a higher temperature (example: 53°C), which is then
mixed with cold water (example: 15°C).
▪ Cost effective. You do NOT need an additional external room
thermostat. Selecting the volume and desired temperature for the DHW tank
consists of:
▪ Easy. Same installation as for one room, but with thermostatic
1 Determining the DHW consumption (equivalent hot water
valves.
volume at 40°C).
Under floor heating or radiators – Multiple external 2 Determining the volume and desired temperature for the DHW
room thermostats tank.
Determining the DHW consumption
Setup
Answer the following questions and calculate the DHW consumption
(equivalent hot water volume at 40°C) using typical water volumes:
Question Typical water volume

How many showers are needed 1 shower = 10 min×10 l/min =
A
per day? 100 l
B C
How many baths are needed per 1 bath = 150 l
c day?
M1 M2
How much water is needed at the 1 sink = 2 min×5 l/min = 10 l
kitchen sink per day?
Are there any other domestic hot —
water needs?
a b b
Example: If the DHW consumption of a family (4 persons) per day
A Main leaving water temperature zone is as follows:
B Room 1 ▪ 3 showers
C Room 2
a User interface ▪ 1 bath
b External room thermostat
c Bypass valve ▪ 3 sink volumes
▪ For each room, a shut-off valve (field supplied) is installed to avoid Then the DHW consumption = (3×100 l)+(1×150 l)+(3×10 l)=480 l
leaving water supply when there is no heating demand.
Determining the volume and desired temperature for the DHW
▪ A bypass valve must be installed to make water recirculation tank
possible when all shut-off valves are closed. To guarantee reliable
operation, provide a minimum water flow as described in table "To Formula Example
check the water volume and flow rate" in "8.3 Preparing water V1=V2+V2×(T2−40)/(40−T1) If:
piping" on page 26.
▪ V2=180 l
▪ The room thermostats are connected to the shut-off valves, and
▪ T2=54°C
do NOT have to be connected to the outdoor unit. The outdoor
unit will supply leaving water all the time, with the possibility to ▪ T1=15°C
program a leaving water schedule. Then V1=280 l
Configuration V2=V1×(40−T1)/(T2−T1) If:
Setting Value ▪ V1=480 l
Unit temperature control: 0 (LWT control): Unit operation is ▪ T2=54°C
decided based on the leaving ▪ T1=15°C
▪ #: [A.2.1.7]
water temperature.
▪ Code: [C-07] Then V2=307 l
V1 DHW consumption (equivalent hot water volume at 40°C)
Benefits V2 Required DHW tank volume if only heated once
Compared with under floor heating or radiators for one room: T2 DHW tank temperature
T1 Cold water temperature
▪ Comfort. You can set the desired room temperature, including
schedules, for each room via the room thermostats.

22 4P531180-1 – 2018.06
Possible DHW tank volumes ▪ The DHW pump and the installation are field supply and the
responsibility of the installer.
Type Possible volumes
▪ For more information about connecting the recirculation
Standalone DHW tank ▪ 150 l
connection, see the installation manual of the domestic hot water
▪ 180 l tank.
▪ 200 l Configuration
▪ 250 l ▪ For more information, see "10 Configuration" on page 56.
▪ 300 l ▪ You can program a schedule to control the DHW pump via the
▪ 500 l user interface. For more information, see the user reference
guide.
Energy saving tips
▪ If the DHW consumption differs from day to day, you can program 7.4.5 DHW pump for disinfection
a weekly schedule with different desired DHW tank temperatures
for each day. Setup
▪ The lower the desired DHW tank temperature, the more cost
effective. By selecting a larger DHW tank, you can lower the a b c
f
desired DHW tank temperature.
g e
▪ The higher the outdoor temperature, the better the performance of
the heat pump. h d
▪ If energy prices are the same during the day and the night, a Outdoor unit
Daikin recommends to heat up the DHW tank during the day. b Gas boiler
c Tank
▪ If energy prices are lower during the night, Daikin recommends d Cold water
to heat up the DHW tank during the night. e Shower
f Domestic hot water pump
▪ When the heat pump produces domestic hot water, it cannot heat g Heater element
up a space. In case you need domestic hot water and space h Non‑return valve
heating at the same, Daikin recommends to produce the domestic ▪ The DHW pump is field-supplied and its installation is the
hot water during the night when there is lower space heating responsibility of the installer.
demand.
▪ If using a third-party DHW tank of which the specifications are
lower than those of a dedicated tank, the temperature of the DHW
7.4.3 Setup and configuration – DHW tank tank must be set to maximum 60°C. If applicable legislation
▪ For large DHW consumptions, you can heat up the DHW tank requires higher temperature for disinfection, connect a DHW pump
several times during the day. and heater element as shown above.
▪ To heat up the DHW tank to the desired DHW tank temperature, ▪ If applicable legislation requires disinfection of the water piping
you can use the following energy sources: until the tapping point, you can connect a DHW pump and heater
element (if needed) as shown above.
▪ Thermodynamic cycle of the heat pump
Configuration
▪ Gas boiler
The outdoor unit can control DHW pump operation. For more
▪ For more information about:
information, see "10 Configuration" on page 56.
▪ Optimizing the energy consumption for producing domestic hot
water, see "10 Configuration" on page 56.
7.5 Setting up the energy metering
▪ Connecting the electrical wiring of the standalone DHW tank to
the gas boiler, see the installation manual of the DHW tank and ▪ Via the user interface, you can read out the following energy data:
the addendum book for optional equipment.
▪ Consumed energy (electricity)
▪ Connecting the water piping of the standalone DHW tank to the
▪ Consumed gas (only in case of EHY2KOMB28+32AA gas
gas boiler, see the installation manual of the DHW tank, the
boiler)
addendum book for optional equipment, and "To connect the
electrical wiring to the gas boiler" on page 44. ▪ You can read out the energy data:
▪ For space heating
7.4.4 DHW pump for instant hot water ▪ For domestic hot water production
Setup ▪ You can read out the energy data:
▪ Per month
a b c ▪ Per year
e
INFORMATION
f
d The calculated consumed energy (electricity) and
consumed gas are estimations, the accuracy cannot be
a Outdoor unit guaranteed.
b Gas boiler
c Tank
d Cold water 7.5.1 Consumed energy
e Shower
f Domestic hot water pump You can use the following methods to determine the consumed
▪ By connecting a DHW pump, instant hot water can be available at energy:
the tap.

4P531180-1 – 2018.06 23
8 Preparation
▪ Calculating
7.7 Setting up an external temperature
Calculating the consumed energy sensor
▪ The consumed energy is calculated internally based on:
You can connect one external temperature sensor. It can measure
▪ The actual power input of the outdoor unit the outdoor ambient temperature. Daikin recommends to use an
▪ The set capacity of the bottom plate heater (if applicable) external temperature sensor in the following cases:
▪ The voltage Outdoor ambient temperature

▪ Setup and configuration: To get accurate energy data, measure ▪ In the outdoor unit, the outdoor ambient temperature is measured.
the capacity (resistance measurement) and set the capacity via Therefore, the outdoor unit must be installed on a location:
the user interface for the bottom plate heater (if applicable). ▪ At the north side of the house or at the side of the house where
the most heat emitters are located
7.6 Setting up the power consumption ▪ That is NOT exposed to direct sunlight
control ▪ If this is NOT possible, Daikin recommends to connect a remote
outdoor sensor (option EKRSCA1).
▪ The power consumption control:
▪ Setup: For installation instructions, see the installation manual of
▪ Allows you to limit the power consumption of the outdoor unit. the remote outdoor sensor and the addendum book for optional
▪ Configuration: Set the power limitation level and how it has to equipment.
be achieved via the user interface. ▪ Configuration: Select outdoor sensor [A.2.2.B].
▪ The power limitation level can be expressed as: ▪ When the power saving functionality of the outdoor unit is active
▪ Maximum running current (in A) (see "10 Configuration" on page 56), the outdoor unit is turned
down to reduce standby energy losses. As a result, the outdoor
▪ Maximum power input (in kW)
ambient temperature is NOT read out.
▪ The power limitation level can be activated permanently, but not
▪ If the desired leaving water temperature is weather dependent, the
by digital inputs.
full time outdoor temperature measurement is important. This is
another reason to install the optional outdoor ambient temperature
7.6.1 Permanent power limitation sensor.
Permanent power limitation is useful to assure a maximum power or INFORMATION
current input of the system. In some countries, legislation limits the
maximum power consumption for space heating and DHW The external outdoor ambient sensor data (either averaged
production. or instantaneous) is used in the weather-dependent control
curves. To protect the outdoor unit, the internal sensor of
Pi
the outdoor unit is always used.
a
DI
b
8 Preparation
t 8.1 Overview: Preparation

Pi Power input
This chapter describes what you have to do and know before going
t Time
DI Digital input (power limitation level) on-site.
a Power limitation active
It contains information about:
b Actual power input
▪ Preparing the installation site
Setup and configuration
▪ Preparing the water piping
▪ No additional equipment needed.
▪ Preparing the electrical wiring
▪ Set the power consumption control settings in [A.6.3.1] via the
user interface (for the description of all settings, see
"10 Configuration" on page 56): 8.2 Preparing the installation site
▪ Select full time limitation mode
Do NOT install the unit in places often used as work place. In case
▪ Select the type of limitation (power in kW or current in A) of construction works (e.g. grinding works) where a lot of dust is
▪ Set the desired power limitation level created, the unit MUST be covered.
Choose an installation location with sufficient space for carrying the
NOTICE unit in and out of the site.
Set a minimum power consumption of ±1.6 kW to
guarantee: WARNING
▪ Defrost operation. Otherwise, if defrosting is interrupted The appliance shall be stored in a room without
several times, the heat exchanger will freeze up. continuously operating ignition sources (example: open
flames, an operating gas appliance or an operating electric
▪ Space heating and DHW production. heater).

24 4P531180-1 – 2018.06
8 Preparation
8.2.1 Installation site requirements of the ▪ Sound sensitive areas (e.g. near a bedroom), so that the
operation noise will cause no trouble.
outdoor unit
Note: If the sound is measured under actual installation
INFORMATION conditions, the measured value might be higher than the sound
pressure level mentioned in Sound spectrum in the data book due
Also read the precautions and requirements in the to environmental noise and sound reflections.
"General safety precautions" chapter.
▪ In places where a mineral oil mist, spray or vapour may be
Mind the following spacing guidelines: present in the atmosphere. Plastic parts may deteriorate and fall
off or cause water leakage.
>250
>250
b b b It is NOT recommended to install the unit in the following places
because it may shorten the life of the unit:
▪ Where the voltage fluctuates a lot
>250 a >250 a >250 a
>350
>350
▪ In vehicles or vessels
▪ Where acidic or alkaline vapour is present
Seaside installation. Make sure the outdoor unit is NOT directly
>250
exposed to sea winds. This is to prevent corrosion caused by high

b b
levels of salt in the air, which might shorten the life of the unit.
Install the outdoor unit away from direct sea winds.

a a
>350
>300
Example: Behind the building.
(mm)
b
a Air outlet
b Air inlet
a
NOTICE
c
The height of the wall on the outlet side of the outdoor unit
MUST be ≤1200 mm.
NOTICE
▪ Do NOT stack the units on each other. If the outdoor unit is exposed to direct sea winds, install a
▪ Do NOT hang the unit on a ceiling. windbreaker.
Strong winds (≥18 km/h) blowing against the outdoor unit’s air outlet ▪ Height of windbreaker≥1.5×height of outdoor unit
causes short circuit (suction of discharge air). This may result in: ▪ Mind the service space requirements when installing the
▪ deterioration of the operational capacity; windbreaker.
d
▪ frequent frost acceleration in heating operation; c
▪ disruption of operation due to decrease of low pressure or
increase of high pressure; b
▪ a broken fan (if a strong wind blows continuously on the fan, it
may start rotating very fast, until it breaks). a
d
It is recommended to install a baffle plate when the air outlet is c
exposed to wind.
It is recommended to install the outdoor unit with the air inlet facing
the wall and NOT directly exposed to the wind.
a Sea wind
b Building
c Outdoor unit
d Windbreaker
b
The outdoor unit is designed for outdoor installation only, and for the
following ambient temperatures:
a
Space heating operation –15~25°C
c
Domestic hot water production –15~35°C
b Special requirements for R32

The outdoor unit contains an internal refrigerant circuit (R32), but
you do NOT have to do any refrigerant field piping, or refrigerant
a Baffle plate charging.
b Prevailing wind direction
c Air outlet The total refrigerant charge in the system is ≤1.842 kg, so the
system is NOT subjected to any requirements to the installation
Do NOT install the unit in the following places: room. However, mind the following requirements and precautions:

4P531180-1 – 2018.06 25
8 Preparation
WARNING 8.3 Preparing water piping
▪ Do NOT pierce or burn.
▪ Do NOT use means to accelerate the defrosting 8.3.1 Water piping lengths and height
process or to clean the equipment, other than those difference
recommended by the manufacturer.
In case of EHY2KOMB28+32AA gas boiler
▪ Be aware that R32 refrigerant does NOT contain an
odour.
WARNING D1 b c
M
The appliance shall be stored so as to prevent mechanical D3

damage and in a well-ventilated room without continuously H1
operating ignition sources (example: open flames, an d
a
operating gas appliance or an operating electric heater). D2
WARNING e
D1
Make sure installation, servicing, maintenance and repair
comply with instructions from Daikin and with applicable
legislation (for example national gas regulation) and are a Outdoor unit
executed only by authorised persons. b EHY2KOMB28+32AA gas boiler
c 3-way valve
d Space heating circuit
e DHW tank (if applicable)
8.2.2 Additional installation site requirements
of the outdoor unit in cold climates What? Distance
Protect the outdoor unit against direct snowfall and take care that the H1 Maximum height difference between Depends on the
outdoor unit is NEVER snowed up. outdoor unit and expansion vessel
EHY2KOMB28+32AA gas boiler (option on
EHY2KOMB28+32AA
gas boiler)
— Maximum total length of the water Depends on the
piping (indoor part + outdoor part) external static pressure
a (ESP) of the system.
D1 Maximum length of the outdoor part 30 m
of the water piping (to prevent
c
freeze-up of the water piping)
D2 Maximum distance between 10 m
EHY2KOMB28+32AA gas boiler and
b DHW tank (if applicable)
d
D3 Maximum distance between outdoor See table below.

unit and EHY2KOMB28+32AA gas
c
boiler
If... Then D3...

a Snow cover or shed Glycol? Ø Condition(a) ESP 25 kPa ESP 35 kPa
b Pedestal
c Prevailing wind direction Water 3/4" ΔT 5°C → 11.5 l/min 16 m 8.5 m
d Air outlet (without ΔT 8°C → 7.2 l/min 63 m 45 m
glycol)
In any case, provide at least 300 mm of free space below the unit. 1" ΔT 5°C → 11.5 l/min 89 m 54 m
Additionally, make sure the unit is positioned at least 100 mm above
ΔT 8°C → 7.2 l/min 304 m 224 m
the maximum expected level of snow. See "9.3 Mounting the
outdoor unit" on page 31 for more details. Water + 1" Start-up with glycol 38 m 25 m
glycol at –15°C → 7.0 l/min
In heavy snowfall areas it is very important to select an installation
site where the snow will NOT affect the unit. If lateral snowfall is ΔT 5°C with glycol at 2 m —
possible, make sure that the heat exchanger coil is NOT affected by 20°C → 12.8 l/min
the snow. If necessary, install a snow cover or shed and a pedestal. ΔT 8°C with glycol at 134 m 85 m
20°C → 8.0 l/min
(a) Based on capacity of 4 kW
ESP External static pressure calculated with 10×(90° elbow)
Hydronic Piping Calculation tool

For other cases the maximum water piping length can be determined
using the Hydronic Piping Calculation tool. The Hydronic Piping
Calculation tool is part of the Heating Solutions Navigator which can
be reached via https://professional.standbyme.daikin.eu. Please
contact your dealer if you have no access to Heating Solutions
Navigator.
This recommendation ensures good operation of the unit, however,
local regulations may differ and shall be followed.

26 4P531180-1 – 2018.06
8 Preparation
In case of third-party gas boiler ▪ Connecting piping – Tools. Only use appropriate tooling to
handle brass, which is a soft material. If NOT, pipes will get
damaged.
D4
▪ Connecting piping – Air, moisture, dust. If air, moisture or dust
D3 gets into the circuit, problems may occur. To prevent this:
▪ Only use clean pipes
b ▪ Hold the pipe end downwards when removing burrs.

a H1 c
▪ Cover the pipe end when inserting it through a wall, to prevent
dust and/or particles from entering the pipe.
D1 d D2
▪ Use a decent thread sealant to seal connections.
D3
D4 NOTICE
a Outdoor unit If glycol is present in the system, make sure the thread
b Third-party gas boiler sealant used is resistant to glycol.
d External pump ▪ Closed circuit. Use the outdoor unit ONLY in a closed water
system. Using the system in an open water system will lead to
What? Distance
excessive corrosion.
H1 Maximum height difference between Depends on the
▪ Piping length. It is recommended to avoid long runs of piping
outdoor unit and third-party gas expansion vessel in the
between the domestic hot water tank and the hot water end point
boiler third-party gas boiler.
(shower, bath,…) and to avoid dead ends.
— Maximum total length of the water Depends on the
piping (indoor part + outdoor part) external static pressure ▪ Piping diameter. Select the water piping diameter in relation to
(ESP) of the system. the required water flow and the available external static pressure
of the pump. See "17 Technical data" on page 94 for the external
D1 Maximum distance between outdoor 10 m static pressure curves of the outdoor unit.
unit and external pump
▪ Water flow. See "8.3.4 To check the water volume and flow
D2 Distance between external pump and As short as possible.
rate" on page 28.
gas boiler
D3 Maximum length of the outdoor part 30 m Minimum required flow rate
of the water piping (to prevent 7 l/min(a)
freeze-up of the water piping)
(a) Below this value, no stable operation can be guaranteed.
D4 Maximum distance between outdoor See table below.
▪ Field supply components – Water and glycol. Only use
unit and third-party gas boiler
materials that are compatible with the water (and, if applicable,
If... Then D4... glycol) used in the system, and with the materials used in the
outdoor unit.
Glycol? Ø Condition(a) ESP 25 kPa ESP 35 kPa
▪ Field supply components – Water pressure and temperature.
Water 3/4" ΔT 5°C → 11.5 l/min 20 m 13 m
Check that all components in the field piping can withstand the
(without ΔT 8°C → 7.2 l/min 68 m 50 m water pressure and water temperature.
glycol)
1" ΔT 5°C → 11.5 l/min 123 m 88 m ▪ Water pressure. The maximum water pressure is 4 bar. Provide
ΔT 8°C → 7.2 l/min 340 m 260 m adequate safeguards in the water circuit to ensure that the
Water + 1" Start-up with glycol 44 m 30 m maximum pressure is NOT exceeded.
glycol at –15°C → 7.0 l/min ▪ Water temperature – Heat pump convectors. In case heat
ΔT 5°C with glycol at 36 m 14 m pump convectors are connected, the temperature of the water in
20°C → 12.8 l/min the convectors should NOT exceed 65°C. If necessary, install a
thermostatic controlled valve.
ΔT 8°C with glycol at 170 m 120 m
20°C → 8.0 l/min ▪ Water temperature – Underfloor heating loops. In case
(a) Based on capacity of 4 kW
underfloor heating loops are connected, install a mixing station to
ESP External static pressure calculated with 10×(90° elbow) prevent water that is too hot from entering the underfloor heating
circuit.
8.3.2 Water circuit requirements ▪ Water temperature. All installed piping and piping accessories
(valve, connections,…) MUST withstand the temperatures as
INFORMATION indicated in "5.1.1 Dedicated gas boiler" on page 11.
Also read the precautions and requirements in the ▪ Drainage – Low points. Provide drain taps at all low points of the
"General safety precautions" chapter. system in order to allow complete drainage of the water circuit.
NOTICE ▪ Drainage – Pressure relief valve. Provide a proper drain for the
pressure relief valve to avoid water coming into contact with
In case of plastic pipes, make sure they are fully oxygen electrical parts.
diffusion tight according to DIN 4726. The diffusion of
oxygen into the piping can lead to excessive corrosion. ▪ Air vents. Provide air vents at all high points of the system, which
must also be easily accessible for servicing. If you use automatic
▪ Connecting piping – Legislation. Make all piping connections in air purge valves, check that the air purges are NOT tightened too
accordance with the applicable legislation and the instructions in much, so that automatic release of air in the water circuit is
the "Installation" chapter, respecting the water inlet and outlet. possible.
▪ Connecting piping – Force. Do NOT use excessive force when
connecting the piping. Deformation of the piping can cause
malfunctioning of the unit.

4P531180-1 – 2018.06 27
8 Preparation
▪ Zn-coated parts. Never use Zn-coated parts in the water circuit.
Because the unit's internal water circuit uses copper piping,
excessive corrosion may occur.
▪ Non-brass metallic piping. When using non-brass metallic c
piping, insulate the brass and non-brass properly so that they do a b d
NOT make contact with each other. This to prevent galvanic
corrosion. a Recirculation connection
b Hot water connection
▪ Valve – Separating circuits. When using a 3-way valve in the c Shower
water circuit make sure that the domestic hot water circuit and the d Recirculation pump
floor heating circuit is fully separated.
▪ Valve – Change‑over time. When using a 2-way valve or a 3-way 8.3.3 Formula to calculate the expansion vessel
valve in the water circuit, the maximum change-over time of the pre-pressure
valve must be 60 seconds.
The pre-pressure (Pg) of the vessel depends on the installation
▪ Filter. It is strongly recommended to install an additional filter on height difference (H). For more information on the formula, see the
the heating water circuit. Especially to remove metallic particles manual of the third-party expansion vessel.
from foul heating piping, it is recommended to use a magnetic or
cyclone filter, which can remove small particles. Small particles
may damage the unit and will NOT be removed by the standard 8.3.4 To check the water volume and flow rate
filter of the heat pump system. Minimum water volume
▪ Dirt separator – Old heating installations. In case of old heating Check that the total water volume in the installation is minimum
installations, it is recommended to use a dirt separator. Dirt or 20 litre, the internal water volume of the outdoor unit NOT included.
sediment from the heating installation can damage the unit and
reduce its lifetime. The domestic hot water circuit can also be INFORMATION
protected by a filter to prevent failure during domestic hot water
In critical processes, or in rooms with a high heat load,
operation.
extra water might be required.
▪ Domestic hot water tank – Capacity. To avoid stagnation of
water, it is important that the storage capacity of the domestic hot NOTICE
water tank meets the daily consumption of domestic hot water. When circulation in each space heating loop is controlled
▪ Domestic hot water tank – After installation. Immediately after by remotely controlled valves, it is important that the
installation, the domestic hot water tank must be flushed with fresh minimum water volume is guaranteed, even if all of the
water. This procedure must be repeated at least once a day the valves are closed.
first 5 consecutive days after installation.
b d e f
▪ Domestic hot water tank – Standstills. In cases where during
a c
longer periods of time there is no consumption of hot water, the 95°C
equipment MUST be flushed with fresh water before usage.
▪ Domestic hot water tank – Disinfection. For the disinfection
function of the domestic hot water tank, see "7.4.5 DHW pump for
disinfection" on page 23 and "Domestic hot water control:
advanced" on page 64.
▪ Domestic hot water tank – installation of third-party tank RAD1 RAD2 RAD3
For a third-party tank, the maximum tank set point is 60°C.
See the installation manual of the domestic hot water tank for e g
more information. a Outdoor unit
b Heat exchanger
▪ Domestic hot water tank – installation of third-party tank with c Pump
dedicated tank specifications d Boiler
The dedicated tank specifications are: e Shut‑off valve (field supply)
f Collector
▪ coil size is ≥1.05 m2, g Bypass valve (field supply)
RAD1…3 Radiator (field supply)
▪ a sensor pocket is foreseen above the heating coil. The tank
sensor should not be in contact with water. Minimum flow rate
If the third-party tank has at least the same specifications of a A minimum flow rate must be guaranteed so that the outdoor unit
dedicated tank, the domestic hot water setting [E-07] can be does not go in high pressure error (A5). For guidelines on flow rates,
changed to 0. This allows for a temperature setpoint higher than see the tables in "8.3.1 Water piping lengths and height difference
60°C and for the heat pump to heat up the tank. See "Quick " on page 26.
wizard: Options" on page 58.
▪ Thermostatic mixing valves. In accordance with the applicable NOTICE
legislation, it may be necessary to install thermostatic mixing When circulation in each or certain space heating loops is
valves. controlled by remotely controlled valves, it is important that
▪ Hygienic measures. The installation must be in compliance with the minimum flow rate is guaranteed, even if all valves are
the applicable legislation and may require additional hygienic closed. In case the minimum flow rate cannot be reached,
installation measures. the heat pump generates a high pressure error (A5).
▪ Recirculation pump. In accordance with the applicable Minimum required flow rate
legislation, it may be required to connect a recirculation pump in 7 l/min(a)
between the hot water end point and the recirculation connection
of the domestic hot water tank. (a) Below this value, no stable operation can be guaranteed.

28 4P531180-1 – 2018.06
8 Preparation
8.3.5 Changing the pre-pressure of the 8.4.2 Overview of electrical connections except
expansion vessel external actuators
NOTICE 0 0 58
0 5
1 0
Only a licensed installer may adjust the pre-pressure of the

a
expansion vessel.
The expansion vessel is available with the B-pack (see " Possible
options for the gas boiler" on page 14) or as a third-party vessel. For
more information on how to change the pre-pressure, see the 2 1
manual of the expansion vessel.
Changing the pre-pressure of the expansion vessel should be done d 3 b
by releasing or increasing nitrogen pressure through the Schrader
valve of the expansion vessel. c
8.4 Preparing electrical wiring

a Normal power supply
8.4.1 About preparing electrical wiring b Hydro part of the outdoor unit
c Refrigerant part of the outdoor unit
INFORMATION d Gas boiler
1 Power supply for outdoor unit
Also read the precautions and requirements in the 2 Power supply for gas boiler
"General safety precautions" chapter. 3 In case of EHY2KOMB28+32AA gas boiler: Interconnection
cable between outdoor unit and gas boiler
WARNING In case of third-party gas boiler: Bivalent signal for third-
party gas boiler
▪ If the power supply has a missing or wrong N-phase,
equipment might break down.
8.4.3 Overview of electrical connections for
▪ Establish proper earthing. Do NOT earth the unit to a external and internal actuators
utility pipe, surge absorber, or telephone earth.
Incomplete earthing may cause electrical shock. NOTICE
▪ Install the required fuses or circuit breakers. Field wiring – Temperature. Make sure that all field wiring
▪ Secure the electrical wiring with cable ties so that the withstands 90°C.
cables do NOT come in contact with sharp edges or
In case of system with EHY2KOMB28+32AA gas boiler
piping, particularly on the high-pressure side.
▪ Do NOT use taped wires, stranded conductor wires, The following illustration shows the required field wiring.
extension cords, or connections from a star system.
INFORMATION
They can cause overheating, electrical shock or fire.
The following illustration is an example and might NOT
▪ Do NOT install a phase advancing capacitor, because
match your system layout.
this unit is equipped with an inverter. A phase
advancing capacitor will reduce performance and may 1 3 1 3
a b M
cause accidents. 4
2 5
WARNING 4
6
▪ All wiring MUST be performed by an authorised 2 5
electrician and MUST comply with the applicable
legislation. a Outdoor unit
b EHY2KOMB28+32AA gas boiler
▪ Make electrical connections to the fixed wiring.
Connections to outdoor unit:
▪ All components procured on-site and all electrical
construction MUST comply with the applicable Item Description Wires Maximum
legislation. running
current
WARNING
Power supply
ALWAYS use multicore cable for power supply cables. 1 Power supply for 2+GND (a)
outdoor unit
User interface
(b)
2 User interface 2
Optional equipment
(c)
3 Bottom plate heater 2+GND
(d)
4 Outdoor ambient 2
temperature sensor
(e)
5 LAN adapter 2
Field supplied components
(d)
6 Domestic hot water 2+GND
pump

4P531180-1 – 2018.06 29
9 Installation
(a) See the name plate on the outdoor unit. Item Description Wires Maximum
(b) Cable section 0.75 mm² till 1.25 mm²; maximum length:
running
200 m.
(c) Part of optional equipment current
(d) Minimum cable section 0.75 mm². 3 External pump 2 and 2+GND (c)
(e) Cable section 0.75 mm² till 1.25 mm²; maximum length:
(d)
200 m. These wires MUST be sheathed. Recommended 4 Bivalent signal for third- 2
strip length: 6 mm. party gas boiler(g)
NOTICE Optional equipment

(e)
5 Bottom plate heater 2+GND
More technical specifications of the different connections
(d)
are indicated on the inside of the outdoor unit. 6 Outdoor ambient 2
temperature sensor
Connections to EHY2KOMB28+32AA gas boiler: (f)
7 LAN adapter 2
Item Description Wires Maximum (a) See the name plate on the outdoor unit.
running (b) Cable section 0.75 mm² till 1.25 mm²; maximum length:
current 200 m.
(c) The external pump is part of mandatory option
Power supply EKADDONJH; the 2 external pump cables (PWM signal
1 Power supply gas 2+GND (a) and power supply) are part of mandatory option
EKADDONJH2.
boiler
(d) Minimum cable section 0.75 mm².
Interconnection cable (e) Part of optional equipment
(b)
(f) Cable section 0.75 mm² till 1.25 mm²; maximum length:
2 Interconnection cable 2 200 m. These wires MUST be sheathed. Recommended
between outdoor unit strip length: 6 mm.
and gas boiler (g) Field supplied
Optional equipment NOTICE
3 3‑way valve 3 100 mA(c)
(d)
4 Domestic hot water 2 are indicated on the inside of the outdoor unit.
tank thermistor
5 Room thermostat/heat 2 100 mA(c)
pump convector
(a) See the name plate on the gas boiler.
9 Installation
(b) Cable section 0.75 mm² till 1.25 mm²; maximum length:
200 m. This cable is field supplied.
(c) Cable section 0.75 mm² till 1.25 mm². 9.1 Overview: Installation
(d) The thermistor and connection wire (11 m) are available as
option (EKTH3 or EKTH4). This chapter describes what you have to do and know on-site to
install the system.
NOTICE
Typical workflow
are indicated on the inside of the gas boiler. Installation typically consists of the following stages:
1 Mounting the outdoor unit
In case of system with third-party gas boiler 2 Mounting the gas boiler
The following illustration shows the required field wiring. 3 Connecting the condensate pipe
4 Connecting the water piping
INFORMATION
5 Connecting the electrical wiring
The following illustration is an example and might NOT 6 Connecting the gas piping
match your system layout.
7 Connecting the gas boiler to the flue gas system
c 8 Finishing the installation of the outdoor unit
1 4
a b 9 Finishing the installation of the gas boiler
2 5
6 9.2 Opening the units
3 7
a Outdoor unit 9.2.1 About opening the units

b Third-party gas boiler
c Power supply for gas boiler At certain times, you have to open the unit. Example:
Connections to outdoor unit: ▪ When connecting the electrical wiring
Item Description Wires Maximum ▪ When maintaining or servicing the unit

running DANGER: RISK OF ELECTROCUTION
current
Do NOT leave the unit unattended when the service cover
Power supply
is removed.
(a)
1 Power supply for 2+GND
outdoor unit
9.2.2 To open the outdoor unit
User interface
2 User interface 2 (b) DANGER: RISK OF ELECTROCUTION
External pump + bivalent signal

30 4P531180-1 – 2018.06
9 Installation
DANGER: RISK OF BURNING 2 Pull the boiler controller unit forwards. The boiler controller will
tip downwards to provide access.
3
4× 1 2×
2× 2×
9.3 Mounting the outdoor unit
9.3.1 About mounting the outdoor unit
1 Open the top plate. When

You have to mount the outdoor unit and gas boiler before you can
2 Open the front plate.
connect the water piping.
3 If necessary, open the rear plate. This is, for example,
necessary in the following cases: Typical workflow
▪ When you install the freeze protection valve inside the Mounting the outdoor unit typically consists of the following stages:
outdoor unit. 1 Providing the installation structure.
▪ When you install the bottom plate heater. 2 Installing the outdoor unit.
3 Providing drainage.
9.2.3 To open the gas boiler 4 Preventing the unit from falling over.
5 Protecting the unit against snow and wind by installing a snow
cover and baffle plates. See "Preparing installation site" in
"8 Preparation" on page 24.
2
9.3.2 Precautions when mounting the outdoor
unit
INFORMATION
Also read the precautions and requirements in the
2 following chapters:
▪ General safety precautions
▪ Preparation
9.3.3 To provide the installation structure

Check the strength and level of the installation ground so that the
unit will not cause any operating vibration or noise.
Fix the unit securely by means of foundation bolts in accordance
with the foundation drawing.
1 This topic shows different installation structures. For all, use 4 sets
of M8 or M10 anchor bolts, nuts and washers. In any case, provide
at least 300 mm of free space below the unit. Additionally, make
1 Open the display cover. sure the unit is positioned at least 100 mm above the maximum
2 Unscrew both screws. expected level of snow.
3 Tilt the front panel towards you and remove the front panel. INFORMATION
The maximum height of the upper protruding part of the
9.2.4 To open the switch box cover of the gas bolts is 15 mm.
boiler
1 Open the gas boiler, see "9.2.3 To open the gas boiler" on
page 31.

4P531180-1 – 2018.06 31
9 Installation
Anchor points Option 4: On brackets to the wall
4×
311
(mm) 574
4× M8/M10 a
Option 1: On mounting feet "flexi-foot with strut"
>300
31
>100
1
4
57
(mm)
>300
a Anti-vibration rubber (field supply)

a
0
15
(mm)
<
9.3.4 To install the outdoor unit

a Maximum snowfall height
Option 2: On plastic mounting feet
4× M8/M10
31
4
1
57
9.3.5 To provide drainage

▪ Make sure that condensation water can be evacuated properly.
▪ Install the unit on a base to make sure that there is proper
Option 3: On a pedestal drainage in order to avoid ice accumulation.
▪ Prepare a water drainage channel around the foundation to drain
waste water away from the unit.
▪ Avoid drain water flowing over the footpath, so that it does NOT
become slippery in case of ambient freezing temperatures.
▪ If you install the unit on a frame, install a waterproof plate within
150 mm of the bottom side of the unit in order to prevent water
from getting into the unit and to avoid drain water dripping (see the
following figure).
31
4
57
1
>300
(mm)
10
<

32 4P531180-1 – 2018.06
9 Installation
NOTICE
33~36kg
Cold climates. If the unit is installed in a cold climate:
▪ Take adequate measures so that the evacuated
condensate CANNOT freeze.
▪ Do NOT use the drain plug and drain hose with the
outdoor unit. Possible consequence: Drain water
might freeze, decreasing the heating capacity.
NOTICE
Provide at least 300 mm of free space below the unit.
Additionally, make sure the unit is positioned at least
2 The bracket to mount the boiler on the heat pump module is an
100 mm above the expected level of snow.
accessory of the gasboiler. Fix the wall bracket to the wall with
Except in cold climates, use the drain plug and a hose for drainage. 2 M8 bolts.
b
c
a
d 2×
a Drain hole
b Bottom frame
c Drain plug (delivered as accessory)
d Hose (field supply)
9.3.6 To prevent the outdoor unit from falling

over
In case the unit is installed in places where strong wind can tilt the
unit, take following measure:
1 Prepare 2 cables as indicated in the following illustration (field
supply).
3 Lift the boiler. One person lifts the gas boiler on the left side (left
2 Place the 2 cables over the outdoor unit. hand on the top and right hand on the bottom) and another
3 Insert a rubber sheet between the cables and the outdoor unit person lifts the gas boiler on the right side (left hand on the
to prevent the cables from scratching the paint (field supply). bottom and right hand on the top).
4 Attach the ends of the cables and tighten them. 4 Tilt the top of the unit at the position of the wall bracket and
slide the boiler downwards to fix the boiler bracket onto the wall
bracket.
9.4 Mounting the gas boiler
9.4.1 To install the gas boiler

1 Lift the unit from the package.
5 Make sure the gas boiler is fixed properly to the wall.

4P531180-1 – 2018.06 33
9 Installation
9.4.2 To install the condensate trap NOTICE

It is recommended that any external condensate pipe is
INFORMATION
insulated and increased to Ø32 mm in order to prevent the
The boiler is provided with a Ø25 mm flexible pipe on the condensate from freezing.
condensate trap.
Prerequisite: The boiler MUST be opened before installing the 9.5 Condensate pipe work
condensate trap.
1 Fit the flexible tube (accessory) to the condensate trap outlet. INFORMATION
2 Fill the condensate trap with water. The condensate discharge system MUST be made of
plastic, no other materials may be used. The discharge
3 Slide the condensate trap as far as possible upwards onto the
duct MUST have a minimum gradient of 5~20 mm/m.
condensate drain connector below the gas boiler.
Condensate discharge via the gutter is NOT allowed due to
risk of frost and the possible damage to the materials.
9.5.1 Internal connections

If possible, the condensate drain pipe should be routed and
terminated so that the condensate drains away from the boiler under
gravity to a suitable internal foul water discharge point such as an
internal soil and vent stack. A suitable permanent connection to the
foul waste pipe should be used.
4 Connect the flexible tube (where applicable with the overflow

pipe from the pressure relief valve) to the drain via an open
connection. b
a
Ø22 mm
c
a Condensate discharge from boiler

b Soil and vent stack
c Minimum 450 mm and up to 3 storeys
If the first option is NOT possible, an internal kitchen or bathroom
waste pipe, washing machine pipe can be used. Make sure that the
condensate drain pipe is connected downstream of the waste trap.
WARNING
▪ ALWAYS fill the condensate trap with water and place
it on the boiler before powering up the boiler. See
illustration below. a
b
▪ NOT placing or filling up the condensate trap may 100 mm
cause flue gases to come into the installation room and c
can lead to dangerous situations!
▪ In order to place the condensate trap, the front cover
Ø22 mm
MUST be pulled forward or removed entirely. ≥75 mm
d
a Condensate discharge from boiler
c Sink or basin with integrate overflow
d 75 mm waste trap and air break
Condensate pump
Where gravity discharge to an internal termination is NOT physically
possible or where very long internal runs of drainage pipe would be
required to reach a suitable discharge point, condensate should be
removed by using a proprietary condensate pump (field supply).

34 4P531180-1 – 2018.06
9 Installation
The pump outlet pipe should discharge to a suitable internal foul 9.6.2 Precautions when connecting the water
water discharge point such as an internal soil and vent stack,
piping
internal kitchen, bathroom waste pipe, or washing machine waste
pipe. A suitable permanent connection to the foul waste pipe should INFORMATION
be used.
Also read the precautions and requirements in the
b following chapters:
c ▪ General safety precautions

▪ Preparation
≥75 mm 9.6.3 Connecting the water piping of the

outdoor unit
a d
To connect the water piping
Ø22 mm NOTICE
In case of old heating installations, it is recommended to
use a dirt separator. Dirt or sediment from the heating
e installation can damage the unit and reduce its lifetime.
a Condensate discharge from boiler NOTICE

c Sink or basin with integrated overflow Do NOT use excessive force when connecting the piping.
d 75 mm waste trap and air break Deformation of the piping can cause malfunctioning of the
e Condensate pump unit. Make sure that the tightening torque does NOT
exceed 30 N•m.
9.5.2 External connections
NOTICE
If an externally condensate drainage pipe is used, following
measures should be made to prevent freezing: Shut-off valves. We recommend to connect shut-off
valves to facilitate service and maintenance. They are
▪ The pipe should be run internally as far as possible before going available as option (EKBALLV1). If you do not install shut-
to the outside. The pipe diameter should be increased to a off valves, make sure to install air purge valves on the
minimum inner diameter of 30 mm (typically outer diameter of water inlet and outlet.
32 mm) before it goes through the wall.
▪ The external run should be kept as short as possible, taking the NOTICE
most vertical route possible to the discharge point. Take into Drain/fill point. Foresee a drain/fill point to drain or fill the
account that there are no horizontal sections in which condensate space heating circuit. The fill/drain point can be:
might collect.
▪ Field supplied
▪ The external pipe should be insulated. Use a suitable waterproof
▪ In case of EHY2KOMB28+32AA gas boiler: Part of
and weather proof insulation ("Class O" pipe insulation is suitable
option EKFL1A (filling loop kit)
for this purpose).
▪ In case of third-party gas boiler: Part of the existing
▪ The use of fittings and elbows should be kept to a minimum. Any
installation
internal burrs should be removed so that the internal pipe section
is as smooth as possible.
NOTICE
Do NOT install valves to shut down the entire emitter
9.6 Connecting the water piping system (radiators, floor heating loops, fan coil units, ...)
instantly if this can result in an immediate short circuit of
9.6.1 About connecting the water piping the water flow between the outlet and the inlet of the unit
(for example via a bypass valve). This may trigger an error.
Before connecting the water piping
Make sure the outdoor unit and gas boiler are mounted.
Typical workflow
a b
Connecting the water piping typically consists of the following
stages:
1 Connecting the water piping of the outdoor unit.
2 Providing drainage for the pressure relief valve.
3 Connecting the water piping of the gas boiler.
4 Protecting the water circuit against freezing.
5 Filling the space heating circuit.
6 Filling the domestic water circuit of the gas boiler.
7 Filling the domestic hot water tank (if applicable).
8 Insulating the water piping. c1 c2 c3
a Water inlet (G1")(coming from the heat emitters)

4P531180-1 – 2018.06 35
9 Installation
b Water outlet (G1")(going to the gas boiler in case of
EHY2KOMB28+32AA gas boiler)
c1~c3 Parts of option EKBALLV1
c1: O-rings
c2: Shut‑off valve
c3: Shut‑off valve with integrated connection for the
vacuum breaker (if applicable)
1 Connect the O-rings and shut-off valves.
2 Connect the field piping on the shut-off valves.
3 In case of connection with the optional domestic hot water tank,
2 3 a b 5
see the installation manual of the domestic hot water tank.
NOTICE
In case of a third-party gas boiler: Install a manometer in
the system.
NOTICE
a Pressure relief valve
Install air purge valves at all local high points. b Flexible hose (drain)
1 Open the top plate, front plate, and rear plate. See "9.2.2 To
NOTICE open the outdoor unit" on page 30.
In case an optional domestic hot water tank is installed: A 2 Make a cross-cut in the rubber grommet on the rear plate.
pressure relief valve (field supply) with an opening
pressure of maximum 10 bar must be installed on the 3 Route the flexible hose through the grommet.
domestic cold water inlet connection in accordance with 4 Close the rear plate.
the applicable legislation.
5 Pull the flexible hose with a light force to make sure that the
NOTICE flexible hose slopes down. This prevents water from staying
and/or freezing inside the hose.
In case an optional domestic hot water tank is installed:
6 Close the front plate and top plate.
▪ A drain device and pressure relief device must be
installed on the cold water inlet connection of the 7 If glycol was added to the system, take adequate measures to
domestic hot water cylinder. safely recover it when the pressure relief valve opens.
▪ To avoid back siphonage, it is recommended to install a

non-return valve on the water inlet of the domestic hot 9.6.4 Connecting the water piping of the gas
water tank in accordance with the applicable legislation. boiler
▪ It is recommended to install a pressure reducing valve
To connect the water piping for domestic hot
on the cold water inlet in accordance with the
applicable legislation. water (not applicable for Switzerland)
▪ An expansion vessel should be installed on the cold 1 Flush the installation thoroughly to clean.
water inlet in accordance with the applicable legislation.
▪ It is recommended to install the pressure relief valve on
a higher position than the top of the domestic hot water
tank. Heating of the domestic hot water tank causes
water to expand and without pressure relief valve the
water pressure inside the tank can rise above the tank
design pressure. Also the field installation (piping,
tapping points, etc.) connected to the tank is subjected c
to this high pressure. To prevent this, a pressure relief
valve needs to be installed. The overpressure
prevention depends on the correct operation of the field
installed pressure relief valve. If this is NOT working
a b
correctly, overpressure will deform the tank and water
leakage may occur. To confirm good operation, regular a Domestic hot water outlet
maintenance is required. b Cold water inlet
c Pressure relief valve (field supply)
To provide drainage for the pressure relief valve 2 Install a pressure relief valve according to local and national
regulations (if required).
NOTICE
3 Connect the hot water connection (Ø15 mm).
If overpressure occurs, the system will release some of the
4 Connect the main cold water connection (Ø15 mm).
liquid through the pressure relief valve. The pressure relief
valve of the outdoor unit is designed to open at 3 bar.
If glycol was added to the system, take adequate
measures to safely recover it when the pressure relief
valve opens.
In any case, make sure that the flexible hose of the
pressure relief valve is ALWAYS free to release pressure.

36 4P531180-1 – 2018.06
9 Installation
DANGER: RISK OF BURNING ▪ An overflow valve of 3 bar in the input pipe at a distance of no
more than 500 mm from the unit. Between the unit and the
In case of high leaving water set points for space heating
overflow valve there may be no valve or constriction.
(either a high fixed set point or a high weather-dependent
set point at low ambient temperatures), the heat exchanger ▪ An expansion vessel in the space heating inlet (in the B-pack or in
of the boiler can be heated up to temperatures higher than the installation).
70°C. ▪ If there are pipes running up, use a check valve within close
In case of a tapping demand, it is possible that a small distance of the unit. This prevents a thermosiphon effect from
volume of water tapping (<0.3 l) has a temperature higher occurring during tap water operation.
than 70°C. To prevent scalding, it is recommended to Note that the optional valve kits EKVK4A and EKVK6A can also be
install a thermostatic valve according to the following used to connect the space heating installation.
schematic:
NOTICE
Make sure that the straight brass fitting connections are
a tightened thoroughly to prevent leakage. Maximum torque
is 30 N∙m.
9.6.5 To protect the water circuit against

freezing
b c About freeze protection
e
Frost can damage the system. To prevent the hydraulic components
from freezing, the software is equipped with special frost protection
functions, that include the activation of pump in case of low
temperatures.
d
However, in case of a power failure, these functions cannot
guarantee protection.
a=boiler, b=domestic hot water from the boiler, c=cold
water inlet, d=shower, e=thermostatic valve (field supply) Do one of the following to protect the water circuit against freezing:
▪ Add glycol to the water. Glycol lowers the freezing point of the
To connect the water piping for domestic hot water.
water (applicable for Switzerland) ▪ Install freeze protection valves. Freeze protection valves drain the
For Switzerland, domestic hot water should be made by a domestic water from the system before it can freeze.
hot water tank. The domestic hot water tank must be installed with a
NOTICE
3-way valve to the space heating piping. See the manual of the
domestic hot water tank for more details. If you add glycol to the water, do NOT install freeze
protection valves. Possible consequence: Glycol leaking
To connect the water piping for space heating out of the freeze protection valves.
NOTICE Freeze protection by glycol

To prevent leakages, do NOT rotate existing connections. Adding glycol to the water lowers the freezing point of the water.
NOTICE The required concentration depends on the lowest expected outdoor
temperature, and on whether you want to protect the system from
Mount the pipes without tension to avoid ticking sounds
bursting or from freezing. To prevent the system from freezing, more
from the pipes.
glycol is required. Add glycol according to the table below.
1 Rinse the space heating installation carefully.
INFORMATION
2 Connect the space heating outlet (a) and space heating inlet (b)
▪ Protection against bursting: the glycol will prevent the
to their connections as indicated in the following illustration:
piping from bursting, but NOT the liquid inside the
piping from freezing.
▪ Protection against freezing: the glycol will prevent the
liquid inside the piping from freezing.
Lowest expected Prevent from Prevent from

outdoor bursting freezing
temperature
–5°C 10% 15%
–10°C 15% 25%
–15°C 20% 35%
–20°C 25% —
a b –25°C 30% —
Fit the space heating installation with the following parts:

▪ A filling/draining tap in the space heating inlet, immediately
underneath the unit.
▪ A draining tap at the lowest point of the installation.

4P531180-1 – 2018.06 37
9 Installation
NOTICE
▪ The required concentration might differ depending on b2
a
the type of glycol. ALWAYS compare the requirements
from the table above with the specifications provided by b1
* b3 c
the glycol manufacturer. If necessary, meet the
requirements set by the glycol manufacturer. b4 c
▪ The added concentration of glycol should NEVER
exceed 35%. b3
▪ If the liquid in the system is frozen, the pump will NOT
be able to start. Mind that if you only prevent the b4
system from bursting, the liquid inside might still freeze.
a+b1+b2 Protection for the outdoor unit (*: there are 2 possibilities to
▪ When water is at standstill inside the system, the connect b2; see below).
system is very likely to freeze and get damaged. b3+b4 Protection for the field piping
c Isolation of water inside the house when there is a power
The types of glycol that can be used depend on whether the system interruption
contains a domestic hot water tank:
Part Description
If… Then… a+b1+b2 (Mandatory – Delivered as accessory).
The system contains a domestic Only use propylene glycol(a) a Connection piece for b1
hot water tank
b1 Freeze protection valve (for water drainage)
The system does NOT contain a You can use either propylene
domestic hot water tank glycol(a) or ethylene glycol b2 Vacuum breaker (head-up for air supply)
(a) Propylene glycol, including the necessary inhibitors, These parts are necessary to protect the piping inside
classified as Category III according to EN1717. the outdoor unit against freezing.
WARNING Note: These parts do NOT protect the field piping
against freezing.
Ethylene glycol is toxic.
b3+b4 (Optional – Field supply).
NOTICE It is the installer's responsibility to protect the field
Glycol absorbs water from its environment. Therefore do piping against freezing. One possibility is to install
NOT add glycol that has been exposed to air. Leaving the freeze protection valves at all lowest points of the field
cap off the glycol container causes the concentration of piping. If you do so, always install the freeze protection
water to increase. The glycol concentration is then lower valves in pair:
than assumed. As a result, the hydraulic components
might freeze up after all. Take preventive actions to ensure b3
a minimal exposure of the glycol to air.
WARNING b4
Due to presence of glycol, corrosion of the system is

b3 Freeze protection valve (head-up for air supply)
possible. Uninhibited glycol will turn acidic under the
influence of oxygen. This process is accelerated by the b4 Freeze protection valve (head-down for water
presence of copper and high temperatures. The acidic drainage)
uninhibited glycol attacks metal surfaces and forms c c Normally closed valves
galvanic corrosion cells that cause severe damage to the
system. Therefore it is important that: (Recommended – Field supply).
▪ the water treatment is correctly executed by a qualified Normally closed valves can prevent that all water from
water specialist, the system is drained when the freeze protection valves
open.
▪ a glycol with corrosion inhibitors is selected to
counteract acids formed by the oxidation of glycols, ▪ When there is a power interruption: The normally
closed valves close and isolate the water inside the
▪ no automotive glycol is used because their corrosion house. If the freeze protection valves open, only the
inhibitors have a limited lifetime and contain silicates water outside the house is drained.
which can foul or plug the system,
▪ In other circumstances (example: when there is a
▪ galvanized pipes are NOT used in glycol systems since pump failure): The normally closed valves remain
the presence may lead to the precipitation of certain open. If the freeze protection valves open, the water
components in the glycol's corrosion inhibitor. from inside the house is also drained.
Adding glycol to the water circuit reduces the maximum allowed
water volume of the system. For more information, see the manual
of the expansion vessel.
Freeze protection by freeze protection valves
When no glycol is added to the water, you can use freeze protection
valves to drain the water from the system before it can freeze. To do
so, install the following parts:

38 4P531180-1 – 2018.06
9 Installation
To connect a+b1+b2 5 Attach the clip.
2×
2
2× 1
6 Close the rear plate, front plate and top plate.

2× 3
5 Do one of the following to connect b2 (2 possibilities):
NOTICE
4× Vacuum breaker (b2). To make proper drainage through
the freeze protection valve inside the outdoor unit possible,
the vacuuum breaker must be installed correctly:
▪ Directly at the water outlet of the unit, without any field
piping or valve in between.
▪ Head-up for air supply.
4 (a+b1)
5 (b2)
Possibility 1 With option EKBALLV1 (shut-off valves with
a Connection piece for b1 integrated connection for the vacuum
b1 Freeze protection valve (for water drainage)
b2 Vacuum breaker (head-up for air supply) b2 breaker).
1 Open the top plate. For installation instructions, see the installation
manual of the shut-off valves.
2 Open the front plate.
Possibility 2 With T-joint (field supply) + shut-off valve (field
3 Open the rear plate. supply).
4 Connect a+b1 as follows: b2
1 Remove the clip.
b2
3 1
2 Remove and discard the stop with the sealing.

2
9.6.6 To fill the space heating circuit
In case of dedicated gas boiler

3 Attach the freeze protection valve (b1) to the connection piece
INFORMATION
(a), using thread sealant.
Air purge valves. In case of EHY2KOMB28+32AA gas
boiler, the following air purge valves are possible:
a ▪ Manual air purges valves on the shut-off valves (option
1 2 EKBALLV1).
b1 ▪ Manual air purge valve inside the

EHY2KOMB28+32AA gas boiler.
4 Attach the connection piece to the outdoor unit. ▪ Manual or automatic field-supplied air purge valves.
▪ Note: Automatic air purge valves are NOT allowed if
glycol is used.
Before filling the space heating circuit, the gas boiler MUST be
installed.
1 Flush the installation thoroughly to clean the circuit.
2 Connect the water supply hose to the fill/drain point.
Note: The fill/drain point can be:
▪ Field supplied
▪ Part of option EKFL1A (filling loop kit for the

4P531180-1 – 2018.06 39
9 Installation
3 Power up the gas boiler to see the pressure indication on the 7 Check the pressure. If it is too low, repeat from step 5.
boiler display.
8 Turn ON the pump, and check if you can still hear air in the
4 If an automatic air purge valve was installed, make sure it is circuit. After ±1 min, turn it OFF.
open.
Note: To turn the pump ON and OFF, use the air purge
5 Fill the circuit with water until the boiler display indicates a function on the outdoor unit's user interface. See "12.4.1 Air
pressure of ±2 bar (with a minimum of 0.5 bar). purge function" on page 79.
Note: The pressure relief valve of the outdoor unit is designed 9 Turn ON the bivalent signal test, and check if you can still hear
to open at 3 bar. air in the circuit. After ±1 min, turn it OFF.
6 Purge air from all manual air purge valves in the system (open, Note: To turn the bivalent signal test, see "12.4.3 To perform
purge air, close). an actuator test run" on page 80.
7 Check the pressure. If it is too low, repeat from step 5. 10 Purge air again from all manual air purge valves in the system
8 Turn ON the pump, and check if you can still hear air in the (especially if you heard air in the circuit).
circuit. After ±1 min, turn it OFF. 11 Check the pressure again. If it is too low, repeat from step 5.
Note: To turn the pump ON and OFF, use the air purge 12 Disconnect the water supply hose from the fill/drain point.
function on the outdoor unit's user interface. See "12.4.1 Air
purge function" on page 79. NOTICE
9 Purge air again from all manual air purge valves in the system The water pressure indicated on the boiler display vary
(especially if you heard air in the circuit). depending on the water temperature (higher pressure at
higher water temperature).
10 Check the pressure again. If it is too low, repeat from step 5.
However, at all times water pressure shall remain above
11 Disconnect the water supply hose from the fill/drain point. 1 bar to avoid air entering the circuit.
NOTICE
The water pressure indicated on the boiler display vary
9.6.7 To fill the domestic water circuit of the
depending on the water temperature (higher pressure at gas boiler
higher water temperature). 1 Open the main tap to pressurize the hot water section.
However, at all times water pressure shall remain above 2 Vent the exchanger and the pipe system by opening a hot water
1 bar to avoid air entering the circuit. tap.
In case of third-party gas boiler 3 Leave the tap open until all air has disappeared from the
system.
INFORMATION 4 Check all connections for leaks including internal connections.
Air purge valves. In case of third-party gas boiler, the
following air purge valves are possible: 9.6.8 To fill the domestic hot water tank
▪ Manual air purge valves on the shut-off valves (option For installation instructions, see the installation manual of the
EKBALLV1). domestic hot water tank.
▪ Manual or automatic air purge valve inside the third-
party gas boiler. 9.6.9 To insulate the water piping
▪ Manual or automatic field-supplied air purge valves. The piping in the complete water circuit MUST be insulated to
▪ Note: Automatic air purge valves are NOT allowed if prevent condensation and reduction of the heating capacity.
glycol is used. To prevent the freezing of the outdoor water piping during winter
Before filling the space heating circuit, the gas boiler MUST be time, the thickness of the sealing material MUST be at least 13 mm
installed. (with λ=0.039 W/mK).
1 Flush the installation thoroughly to clean the circuit. During winter, protect the water piping and shut‑off valves against
freezing by adding heat tape (field supply). If the outdoor
2 Connect the water supply hose to the fill/drain point. temperature can drop below –20°C and no heat tape is used, it is
Note: The fill/drain point can be: recommended to install the shut‑off valves indoors.
▪ Field supplied
▪ Part of the existing installation
9.7 Connecting the electrical wiring
3 Power up the gas boiler, and make sure you can read out the
pressure indication.
9.7.1 About connecting the electrical wiring
Note: The pressure indication can be:
▪ On the boiler display of the third-party gas boiler Before connecting the electrical wiring
▪ On a field-supplied manometer Make sure the water piping is connected.
4 If an automatic air purge valve was installed, make sure it is Typical workflow
open.
Connecting the electrical wiring typically consists of the following
5 Fill the circuit with water until the boiler display indicates a stages:
pressure of ±2 bar (with a minimum of 0.5 bar).
Note: The pressure relief valve of the outdoor unit is designed
to open at 3 bar.
6 Purge air from all manual air purge valves in the system (open,
purge air, close).

40 4P531180-1 – 2018.06
9 Installation
Typical workflow in case of dedicated gas boiler NOTICE
Connections to outdoor unit: Safety thermostat (normally closed contact). The

outdoor unit does not contain a safety thermostat. Make
1 Making sure the power supply system complies with the
sure to install a field-supplied safety thermostat in the heat
electrical specifications of the units.
emitter system according to the applicable legislation.
2 Connecting the electrical wiring to the outdoor unit.
However, you cannot connect the feedback signal from the
3 Connecting the main power supply.
safety thermostat to the outdoor unit or gas boiler because
4 Connecting the user interface. there are no terminals for the feedback signal. Because of
5 Connecting the dedicated gas boiler to the outdoor unit. this, you also do not have to do any configuration on the
6 Connecting the domestic hot water pump (if applicable). outdoor unit or gas boiler.
7 Connecting the bottom plate heater (if applicable)(see the In any case, to prevent unnecessary tripping of the safety
installation manual of the bottom plate heater). thermostat, it is recommended that …
8 Connecting the remote outdoor sensor (if applicable)(see the ▪ … the safety thermostat is automatically resettable.
installation manual of the remote outdoor sensor and
addendum book for optional equipment). ▪ … the safety thermostat has a maximum temperature
9 Connecting the LAN adapter (if applicable)(see the installation variation rate of 2°C/min.
manual of the LAN adapter and addendum book for optional ▪ … there is a minimum distance of 2 m between the
equipment). safety thermostat and the motorised 3‑way valve
Connections to EHY2KOMB28+32AA gas boiler: delivered with the domestic hot water tank.
10 Connecting the main power supply to the gas boiler. ▪ … the safety thermostat setpoint is at least 15°C
11 Connecting the wired or wireless room thermostat (if applicable) greater than the maximum leaving water temperature
(see the installation manual of the room thermostat and setpoint.
addendum book for optional equipment).
12 Connecting the heat pump convector (if applicable)(see the 9.7.3 Guidelines when connecting the electrical
installation manual of the heat pump convector and addendum wiring
book for optional equipment).
Keep the following in mind:
13 Connecting the domestic hot water tank (if applicable)(see the
installation manual of the DHW tank and addendum book for ▪ If stranded conductor wires are used, install a round crimp-style
optional equipment). terminal on the end of the wire. Place the round crimp-style
terminal on the wire up to the covered part and fasten the terminal
Typical workflow in case of third-party gas boiler with the appropriate tool.
Connections to outdoor unit:

1 Making sure the power supply system complies with the
electrical specifications of the units.
2 Connecting the electrical wiring to the outdoor unit. b a
3 Connecting the main power supply. a Stranded conductor wire
b Round crimp-style terminal
4 Connecting the user interface.
▪ Use the following methods for installing wires:
5 Connecting the bivalent signal for third-party gas boiler.
6 Connecting the external pump. Wire type Installation method
7 Connecting the bottom plate heater (if applicable)(see the Single-core wire cb
installation manual of the bottom plate heater).
AA´
A A´
c
9.7.2 Precautions when connecting the
electrical wiring
a a
INFORMATION
Also read the precautions and requirements in the a Curled single-core wire
following chapters: b Screw
▪ General safety precautions c Flat washer
▪ Preparation Stranded conductor cb a bc
wire with round B

B
DANGER: RISK OF ELECTROCUTION crimp-style terminal
a
WARNING
ALWAYS use multicore cable for power supply cables. a Terminal
WARNING b Screw
Prevent hazards due to inadvertent resetting of the thermal c Flat washer

cut-out: power to this appliance MUST NOT be supplied O Allowed
through an external switching device, such as a timer, or
X NOT allowed
connected to a circuit that is regularly turned ON and OFF
by the utility. Item Tightening torque (N•m)
Outdoor unit
X2M 1.3~1.6

4P531180-1 – 2018.06 41
9 Installation
Item Tightening torque (N•m)
c
X5M 0.8~0.9
9.7.4 In case of dedicated gas boiler

d
To connect the electrical wiring on the outdoor a
unit 3×
NOTICE b
The distance between the high voltage and low voltage
cables should be at least 50 mm.
CAUTION
Do NOT push or place redundant cable length in the unit.
1 Open the top plate and the front plate. See "9.2.2 To open the a~d See below
outdoor unit" on page 30.
6 Inside the switch box, connect the wires to the appropriate
2 Strip insulation (20 mm) from the wires. terminals.
a b 7 After connecting all wiring, close the front plate and the top
plate.
Connections in case of dedicated gas boiler

a Strip wire end to this point Routing Possible cables (depends on the installed
b Excessive strip length may cause electrical shock or
options)
leakage.
a Main power supply
3 Insert the wiring at the back of the unit:
Main power supply
(high voltage)
b User interface (mandatory option)
a c User interface (low
voltage)
b d
c Domestic hot water pump (field supply)
High voltage
a~d See below d ▪ Interconnection cable between outdoor
4 If you insert cables through the knockout holes c and d: unit and gas boiler
Low voltage
▪ Punch the knockout holes using a hammer and screw driver. ▪ External outdoor temperature sensor
(option)
▪ LAN adapter (option)
INFORMATION
Bottom plate heater (option). For the routing, see the
installation manual of the bottom plate heater.
▪ Insert the cable glands (delivered as accessory). To connect the main power supply
1 Connect the main power supply to the appropriate terminals as
shown in the illustration below.
5 Inside the unit, route the wiring to the switch box as follows:

42 4P531180-1 – 2018.06
9 Installation
# Action
5 Reinstall the faceplate onto the wallplate.
Be careful NOT to pinch the wiring when attaching the
frontplate to the unit.
3×
4A From the rear 4B From the left
PCB
PCB
a
NL
X2M 3 2 1 Q1DI 1×
a
b 1× a
b
PE L N
4C From the top 4D From the top centre
1N~ 50 Hz
220-240 V a a
1× b b
a Recommended field fuse: 20 A

Q1DI Earth leakage circuit breaker PCB PCB
2 Fix the cable with cable ties to the cable tie mountings.
To connect the user interface

1× 1×
# Action b b
1 Connect the user interface cable to the outdoor unit.
a Notch this part for the wiring to pass through with nippers
Fix the cable with cable ties to the cable tie mountings. etc.
b Secure the wiring to the front part of the casing using the
wiring retainer and clamp.
To connect the dedicated gas boiler to the outdoor

unit
1 Connect the interconnection cable between outdoor unit and
gas boiler to the appropriate terminals as shown in the
a illustration below. The interconnection cable is field supplied.
X5M/3
X5M/4
A2P
2 P1
X10A 1 2
P2
1
M
a
X5
1× 1×
3
4
a User interface. The user interface is required for

M
operation, but has to be ordered separately (mandatory

X5
option).
2 Insert a screwdriver into the slots underneath the user
interface and carefully separate the faceplate from the
wallplate.
The PCB is mounted in the faceplate of the user interface. a EHY2KOMB28+32AA gas boiler
Be careful NOT to damage it. 2 Fix the cable with cable ties to the cable tie mountings.
To connect the domestic hot water pump

1 Connect the domestic hot water pump cable to the appropriate
terminals as shown in the illustration below.
3 Fix the wallplate of the user interface to the wall.
4 Connect as shown in 4A, 4B, 4C or 4D.

4P531180-1 – 2018.06 43
9 Installation
f
e
d
c
b
a
3×
M M2P
X2M 6 5 1 1~
Part Description
Low voltage a Interconnection Factory-mounted
cable between cable gland
outdoor unit and gas
boiler (current loop
1× PCB)(*)
b Domestic hot water Knockout hole
tank thermistor
2 Fix the cable with cable ties to the cable tie mountings. c Room thermostat or Rubber grommet
heat pump
To connect the main power supply of the gas convector
boiler High voltage d Power supply Factory-mounted
1 Connect the power supply cable of the gas boiler to a fuse (a) cable gland
(L: X2-2 (BRN), N: X2-4 (BLU)). e + f 3‑way valve Knockout hole
2 Connect the earthing of the gas boiler to an earthing terminal. (*) For more information on the current loop installation, read
the manual in the accessory bag of the current loop.
Result: The gas boiler performs a test. appears on the service
display. After the test, appears on the service display (wait mode). 4 If needed, remove the knock-out holes with a screwdriver and
The pressure in bar is shown on the main display. attach the field supplied glands.
1 2
a
X2
DANGER: RISK OF ELECTROCUTION 5 Connect the wiring to the appropriate terminals. See
"17.2.2 Wiring diagram: Gas boiler" on page 99.
A fused spur or an unswitched socket MUST be located no
more than 1 m from the appliance. 6 Close the switch box cover of the gas boiler.
7 Close the gas boiler.
CAUTION
For installation in damp rooms, a fixed connection is 9.7.5 In case of third-party gas boiler
obligatory. When working on the electrical circuit ALWAYS
isolate the electric supply. To connect the electrical wiring on the outdoor
unit
To connect the electrical wiring to the gas boiler
NOTICE
1 Open the gas boiler.
The distance between the high voltage and low voltage
2 Open the switch box cover of the gas boiler.
cables should be at least 50 mm.
3 Enter the wiring through the bottom of the unit.
CAUTION
Do NOT push or place redundant cable length in the unit.
1 Open the top plate and the front plate. See "9.2.2 To open the
outdoor unit" on page 30.
2 Strip insulation (20 mm) from the wires.

44 4P531180-1 – 2018.06
9 Installation
a b Routing Possible cables (depends on the installed
options)
b User interface (mandatory option)
a Strip wire end to this point

User interface (low
b Excessive strip length may cause electrical shock or voltage)
leakage. c ▪ Bivalent signal for third-party gas boiler
3 Insert the wiring at the back of the unit: (field supply)
High voltage
▪ External pump cable – Power supply
(mandatory option)
d ▪ External outdoor temperature sensor
a c Low voltage
(option)
b d ▪ LAN adapter (option)

▪ External pump cable – PWM signal
(mandatory option)
a~d See below
INFORMATION
4 If you insert cables through the knockout holes c and d:
Bottom plate heater (option). For the routing, see the
▪ Punch the knockout holes using a hammer and screw driver. installation manual of the bottom plate heater.
To connect the main power supply

1 Connect the main power supply to the appropriate terminals as
shown in the illustration below.
▪ Insert the cable glands (delivered as accessory).
3×
a
5 Inside the unit, route the wiring to the switch box as follows:
NL
X2M 3 2 1 Q1DI
c
PE L N
1N~ 50 Hz
d 220-240 V
3× a
1×
b
a Recommended field fuse: 20 A
Q1DI Earth leakage circuit breaker
a~d See below

6 Inside the switch box, connect the wires to the appropriate
terminals.
7 After connecting all wiring, close the front plate and the top
plate.
Connections in case of third-party gas boiler
Routing Possible cables (depends on the installed

options)
a Main power supply
Main power supply
(high voltage)

4P531180-1 – 2018.06 45
9 Installation
To connect the user interface 4C From the top 4D From the top centre
a a
# Action
1 Connect the user interface cable to the outdoor unit. b b
Fix the cable with cable ties to the cable tie mountings.
PCB PCB
1× 1×
b b
a
a Notch this part for the wiring to pass through with nippers
etc.
b Secure the wiring to the front part of the casing using the
wiring retainer and clamp.
To connect the bivalent signal for third-party gas

boiler
1 Connect the bivalent signal for third-party gas boiler to the
2 P1
appropriate terminals as shown in the illustration below.

P2
1
M
X5
1×
3×
a User interface. The user interface is required for
operation, but has to be ordered separately (mandatory
option).
2 Insert a screwdriver into the slots underneath the user
interface and carefully separate the faceplate from the
wallplate.
The PCB is mounted in the faceplate of the user interface. LN
Be careful NOT to damage it. X2M 8 7
a
3 Fix the wallplate of the user interface to the wall.

4 Connect as shown in 4A, 4B, 4C or 4D. 1×
5 Reinstall the faceplate onto the wallplate.
Be careful NOT to pinch the wiring when attaching the a Bivalent signal for third-party gas boiler
frontplate to the unit.
4A From the rear 4B From the left
To connect the external pump
NOTICE
PCB External pump. In case of third-party gas boiler, you must
PCB
install the mandatory options EKADDONJH and
EKADDONJH2 (= connection kit for third-party gas boiler).
This includes connecting the external pump to the outdoor
1×
a 1×
unit. For installation instructions, see the installation
b a manual of the connection kit.
b
9.8 Connecting the gas piping
9.8.1 To connect the gas pipe

1 Connect a gas valve to the 15 mm gas connection of the gas
boiler and connect it to the field pipe according to local
regulations.

46 4P531180-1 – 2018.06
9 Installation
9.9.1 To change the gas boiler to 80/125

concentric connection
The concentric connection can be changed from Ø60/100 to
Ø80/125 by an adapter set.
1 Remove the concentric pipe from the air supply and combustion
gas pipe at the top of the gas boiler by turning
counterclockwise.
2 Remove the O-ring from the concentric pipe and fit it around the
flange of the concentric adapter Ø80/125.
3 Place the concentric adapter in the top of the appliance and
turn it clockwise so that the measurement nipple points straight
forward.
2 Install a gas mesh filter in the gas connection if the gas may be
contaminated. 4 Fit the concentric pipe for the air supply and combustion gas
flue into the adapter. The integral sealing ring ensures an
3 Connect the gas boiler to the gas supply.
airtight connection.
4 Check all parts for gas leaks on a pressure of maximum
5 Check the connection of the internal flue pipe and the
50 mbar (500 mm H2O). There may be no stress on the gas
condensate collector. Make sure it is properly connected.
supply connection.
9.9 Connecting the boiler to the flue

gas system
WARNING
▪ Make sure that the socket connections of the flue and
air supply duct materials are correctly sealed. Improper
fastening of the flue and air supply duct can lead to
hazardous situations or result in personal injury.
▪ Check all flue components for tightness.
▪ Do NOT use screws or parkers to mount the flue
system as leakage can occur.
▪ Sealing rubbers can be negatively affected when
grease is applied, use water instead.
▪ Do NOT mix any components, materials or ways of
coupling from different manufacturers.
The gas boiler is delivered with a 60/100 concentric flue gas/air
intake connection. Fit the concentric pipe carefully in the adapter.
The built-in gaskets ensure there is an air tight seal.
An adapter piece 80/125 concentric connection is also available. Fit
the concentric pipe carefully in the adapter. The built-in gaskets 9.9.2 To change the 60/100 concentric
ensure there is an air tight seal. connection to a dual pipe connection
INFORMATION The concentric connection can be changed from Ø60/100 to a dual
Carefully follow the instructions as described in the adapter pipe connection 2× Ø80 by an adapter set.
set. 1 Remove the concentric pipe from the air supply and combustion
gas pipe at the top of the gas boiler by turning
The concentric adapter piece is equipped with a measuring point for
counterclockwise.
the gas exhaust and one for the air intake.
2 Remove the O-ring from the concentric pipe and fit it around the
flange of the dual pipe adapter Ø80.
3 Place the combustion gas connection (Ø80) in the top of the
appliance and turn it clockwise so that the measurement nipple
points straight forward. The integral sealing ring ensures an
airtight connection.
b
a 4 Remove the lid from the air supply connection. Make sure to
properly connect the air intake. Room air dependent installation
is NOT allowed.
a Gas exhaust measuring point 5 Fit the pipes for the air supply and flue gas carefully in the air
b Air intake measuring point
inlet opening and flue gas adapter of the unit. The built-in
The air supply and the flue pipe can also be connected separately as gaskets ensure there is an air tight seal. Make sure that the
a dual pipe connection. An option to change the gas boiler from a connections are not mixed.
concentric to a dual pipe connection is available.
6 Check the connection of the internal flue pipe and the
condensate collector. Make sure it is properly connected.

4P531180-1 – 2018.06 47
9 Installation
R R
R/D=1 R/D=0.5
D D
For a dual pipe connection, all defined lengths assume a diameter of

80 mm.
INFORMATION
Sample calculation for dual pipe application
Carefully follow the instructions as described in the adapter
set.
9.9.3 Calculate the total piping length

When the resistance of the flue pipe and air supply pipe increase,
the appliance power will decrease. The maximum permitted
reduction in power is 5%.
The resistance of the air supply pipe and combustion gas flue
depends on:
▪ the length,
▪ the diameter,
L4
L3
▪ all components (bends, elbows,…).

The total permitted pipe length of the air supply and the combustion L5
gas flue is indicated for each appliance category.
Equivalent length for concentric installation (60/100)
L2
L6
Length (m)
Bend 90° 1.5
Bend 45° 1
L1
Equivalent length for dual pipe installation
Length (m)
R/D=1 Bend 90° 2 m
Bend 45° 1 m
R/D=0.5 Elbow 90° 4 m
Elbow 45° 2 m Pipe Pipe length Total pipe length
Flue pipe L1+L2+L3+(2×2) m 13 m
Air supply L4+L5+L6+(2×2) m 12 m
Total piping length = sum of the straight pipe lengths + sum of the
equivalent pipe length of bends/elbows.
9.9.4 Appliance categories and pipe lengths

Following installation methods are supported by the manufacturer.
Single boiler installation
Please note that NOT all flue gas configurations as described below
are allowed in all countries. Please follow the local and national
regulations.

48 4P531180-1 – 2018.06
9 Installation
INFORMATION INFORMATION
All piping lengths in the tables below are maximum The above installation examples are just examples and
equivalent piping lengths. can differ on some details.
L2
L1
L2
C53
3
L1
L1 C33
2
L1
C13 C93
1 4
Explanation of the flue systems

Category in accordance with CE
B23 A flue that evacuates the products of combustion to the outside Make sure the air inlet is open and complies to the demands.
of the room containing the appliance. The combustion air is
drawn directly from the room.
B33 A flue system which is connected to a common duct system. Make sure the air inlet is open and complies to the demands.
This common duct system consists of a single natural draught
flue. All pressurized parts of the appliance containing products
of combustion are completely enclosed by parts of the
appliance supplying combustion air. Combustion air is drawn
into the appliance from the room by means of a concentric
duct, which encloses the flue. The air enters through defined
orifices situated in the surface of the duct.
C13 Horizontal flue system. Discharge in the outside wall. Inlet For example: a wall terminal through the façade.
opening for the air supply is in the same pressure zone as the
discharge.
C33 Vertical flue system. Flue gas discharge via the roof. Inlet For example: a vertical roof terminal.
opening for the air supply is in the same pressure zone as the
discharge.
C43 Joint air supply and flue gas discharge duct (CLV system). —
Twin pipe or concentric.
C53 Separate air supply and separate flue gas discharge duct. —
Discharge into different pressure zones.
C63 Free in the market available flue material with CE approval. Do NOT mix flue materials from different suppliers.
C83 Joint air supply and flue gas discharge duct (CLV system). Only as twin pipe system.
Discharging into different pressure zones.
C93 Air supply and flue gas discharge duct in shaft or ducted: Concentric flue system between the gas boiler and the duct.
concentric. Air supply from existing duct. Flue gas discharge
via the roof. Air supply and flue gas discharge are in the same
pressure zone.
Permitted pipe lengths B23 and B33 Ø80 mm: INFORMATION

B23 B33 Flexible flue gas lines may NOT be used in horizontal
connection sections.
EHY2KOMB28AA 85 m 85 m
EHY2KOMB32AA 80 m 80 m C13 (1) C33 (2) C13 (1) C33 (2)
The horizontal flue MUST be installed under a 3° fall towards the 60/100 60/100 Twin-80 Twin-80
boiler (50 mm per metre) and MUST be supported with a minimum L1 (m) L1 (m) L1 (m) L1 (m)
of 1 bracket at each meter length. Best recommended position of the 10 10 80 21
bracket is just before the joint.

4P531180-1 – 2018.06 49
9 Installation
C13 (1) C33 (2) C93 (4) C53 (3) INFORMATION
80/125 80/125 80/125 80 60/100 60 Flexible flue gas lines may NOT be used in horizontal
L1 (m) L1 (m) L1 (m) L2 (m) L1 (m) L2 (m) connection sections.
29 29 10 25 6 1 INFORMATION
1 10
The maximum lengths in the table below apply to each gas
Special remark regarding C53: The maximum lengths for L1 and L2 boiler separately.
are related to each other. First determine the length of L1; then
make use of the graph below to determine the maximum length of C83 (6) C43 (5)
L2. For example: if the length of L1 is 2 m, L2 can maximally be 8 m Twin-80 60/100 80/125 Twin-80
long. L1+L2 (m) L1 (m) L1 (m) L1+L2 (m)
L2 80 10 29 80
11
Special remark regarding C83: See the table below for the
10 minimum diameters of the combined gas exhaust system.
9 Number of units Minimum Ø

2 130
8
3 150
7 4 180
L2=–1.8×L1+11.8 5 200
6
6 220
5
7 230
8 250
4 9 270
10 280
3
11 290
2 12 300
1 Special remark regarding C43: See the table below for the
minimum diameters of the combined gas exhaust/air intake system.
0 L1 For EHY2KOMB28AA:
0 1 2 3 4 5 6 7
Multi-boiler installation Number of Concentric Dual pipe

units Gas Air intake Gas Air intake
INFORMATION exhaust exhaust
All piping lengths in the tables below are maximum 2 135 253 135 214
equivalent piping lengths.
3 157 295 157 249
4 166 311 166 263
5 175 328 175 278
6 184 345 184 292
7 193 362 193 306
8 201 376 201 318
9 210 393 210 332
10 219 410 219 347
L2 L1
L1 11 228 427 228 361
L1
C43 12 237 444 237 375

C43 13 246 461 246 389
C83
5
5 14 255 478 255 404
6
15 264 494 264 418
L2 L1
L1 16 272 509 272 431
L1
L2
17 281 526 281 445
C43
C83 C43 18 290 543 290 459
5
5 19 299 560 299 473
6
20 308 577 308 488
The horizontal flue MUST be installed under a 3° fall towards the For EHY2KOMB32AA:
boiler (50 mm per metre) and MUST be supported with a minimum
Number of Concentric Dual pipe
of 1 bracket at each meter length. Best recommended position of the
bracket is just before the joint.
exhaust exhaust
2 155 291 155 246

50 4P531180-1 – 2018.06
9 Installation
Number of Concentric Dual pipe S
exhaust exhaust
3 166 311 166 263 P
4 176 330 176 279

A
5 186 349 186 295 B C
6 196 367 196 311 M N
Q
7 206 386 206 326 Q
R Q
8 216 404 216 342 A
9 226 423 226 358 P
G
10 236 442 236 374 D
11 247 463 247 391
J
12 257 482 257 407
13 267 500 267 423
14 277 519 277 439
15 287 538 287 454 T2 T2
16 297 556 297 470 T2
17 307 575 307 486
18 317 594 317 502 T
19 328 614 328 519 T1
F
20 338 633 338 535 F
Special remark regarding C93: The minimum inner dimensions of N
the chimney have to be 200×200 mm.
H
I
9.9.5 Applicable materials E K
Materials for the installation of the gas exhaust and/or air intake
MUST be bought according to the table below.
D BG BA IT HR HU SK CZ SI ES PT PL GR CY IE TR CH AT MT LT LV UK FR B
L
C13 Daikin
C33 Daikin
C43 Daikin Terminal position Minimum

distance (mm)
C53 Daikin
A Directly below an open able window or 300
C63 (a) (b) (a) (b) (a) (b)
other opening (e.g. air brick)
C83 Daikin B Below gutters, soil pipes or drain pipes 75
C93 Daikin C Below eaves 200
(a) Gas exhaust/air intake parts can be bought from the 3rd D Below balconies or car front roofs
party. All parts purchased from an external supplier MUST
comply with EN14471. E From vertical drain pipes and soil pipe 150
(b) NOT allowed. F From internal or external corners 300
G Above ground, roof or balcony level
9.9.6 Flue pipe position
H From a surface facing a terminal 600
See the local and national regulations. I From a terminal discharging towards 1200
Especially for UK: another terminal
J From an opening in a car port (e.g.
Only use flue products approved by the boiler manufacturer, which
door, window) into a dwelling
can be bought from the supplier of your boiler.
K Vertically from a terminal on the same 1500
See "6.3 Combining units and options" on page 13.
wall
L Horizontally from a terminal on the 300
same wall
M Above an opening, air brick, opening
windows, etc.
N Horizontally to an opening, air brick,
opening windows, etc.
P Above roof level (to base terminal)
Q From an adjacent wall to flue
R From an adjacent opening window 1000

4P531180-1 – 2018.06 51
9 Installation
Terminal position Minimum
distance (mm)
S From another roof terminal 600
- From an external boundary. Note: If the
terminal is facing a boundary, it is
recommended that an anti-plume kit be
fitted.
T Terminals adjacent to windows or
openings on pitched and flat roofs: The
T1 2000
flue should NOT penetrate this area.
T2 600
NOTICE
The boiler manufacturer cannot be held responsible for
atmospheric conditions when siting flue terminals.
CAUTION
Once the flue system has been installed and the appliance
commissioned, the installer should observe the plume 9.9.10 Plume management kit
direction. Particular attention should be drawn to plume
vapour reentering the gas boiler via the air intake. If this See the local and national regulations.
occurs, it is highly possible the flue is fitted with a negative
Especially for UK:
pressure area and therefore a plume management kit
MUST be fitted. The plume management kit comprises of a 710 mm horizontal
section elbow to connect the 500 mm vertical condensing tube,
which has a horizontal or vertical terminal dependant on your
9.9.7 Insulation of the gas exhaust and air requirements. The maximum length of the horizontal flue including
intake the terminal but excluding the initial elbow from the boiler and
Condensation may occur on the outside of the pipe material when 500 mm vertical condensing tube is 7 m.
the material temperature is low and the environment temperature is NOTICE
high with a high humidity. Use 10 mm damp-proof insulation material
when there is a risk of condensation. For each additional 90° elbow used the maximum flue
length MUST be reduced by 1.5 m whilst the use of 2× 45°
bends warrants a reduction of 2 m.
9.9.8 Fitting a horizontal flue system
The horizontal part of the flue MUST be installed under a 3° fall
The 60/100 mm horizontal flue system may be extended up to a
towards the boiler (5 mm per m) and MUST be supported with a
maximum length as specified in the table indicating the maximum
minimum of 1 bracket at each 1 m length. Best recommended
pipe lengths. Calculate the equivalent length according to the
position of the bracket is just before the joint.
specifications in this manual.
CAUTION
CAUTION
▪ Sealing rings should ONLY be moisturized with water
Read the installation manuals of the field supplied parts.
before use. Do NOT use soap or other detergents.
The horizontal flue MUST be installed under a 3° fall towards the ▪ When installing flues in voids, make sure that they are
boiler (50 mm per metre) and MUST be supported with a minimum connected and fixed correctly. If in an existing situation
of 1 bracket at each meter length. Best recommended position of the a visual inspection is NOT possible, the boiler must
bracket is just before the joint. NOT be commissioned and remain disconnected from
the gas supply until suitable access has been realised.
INFORMATION
▪ Make sure to follow the manufacturer’s instructions
Flexible flue gas lines may NOT be used in horizontal
regarding maximum length of the flue system, the
connection sections.
appropriate flue material, correct jointing methods and
the maximum distance between flue support.
▪ Make sure that all joints and seams are gastight and
watertight.
▪ Make sure that the flue system has a uniform gradient
back to the boiler.
9.9.9 Fitting a vertical flue system

A vertical 60/100 mm flue kit is also available. By using additional
components available from your boiler supplier, the kit can be
extended up to a maximum length as specified in the table indicating
the maximum pipe lengths (excluding the initial boiler connection).
CAUTION
Read the installation manuals of the field supplied parts.

52 4P531180-1 – 2018.06
9 Installation
0000
EN 14471 : 2013 T120 H1 W 1/2 O(00) LE E U0 PY: 2017
f
e
d
c
0000
EN 14471 : 2013 T120 H1 W 1/2 O(00) LE E U0PY: 2017
a CE marking
b In case of metal, the standard must comply to EN 1856‑2.
In case of plastic, the standard must comply to EN 14471
The identification string needs to contain the following information:
c Temperature class: T120
9.9.11 Flues in voids d Pressure class: Pressure (P) or high pressure (Hi)
e Resistance class: Wet (W)
Especially for UK: f Resistance class in case of fire: E
The flue system must be connected in accordance with the Dimensions C63 of the flue system (external dimensions in mm)
manufacturers instructions before firing the boiler.
Parallel Concentric 80/125 Concentric 60/100
The term void includes ceiling voids, floor voids, purpose built
Flue pipe Air inlet Flue pipe Air inlet
enclosures, service risers, roof spaces or any other enclosure that
will restrict access to inspect the flue. Ø80 Ø80 Ø125 Ø60 Ø100
To allow visual inspection, without reliance on devices such as (+0.3 / –0.7) (+0.3 / –0.7) (+2 / –0) (+0.3 / –0.7) (+2 / –0)
endoscopes, cameras and mirrors, inspection hatches must be
provided along the entire length of the flue. WARNING
Hatches must be a minimum of 300 mm×300 mm and positioned Flue materials of different markings must NOT be
with the edge of the inspection hatch to 1.5 m of any joint and at combined.
changes of direction. Bends should be viewable from both directions
where the inspection hatch cannot be positioned at the bend. 9.9.13 About securing the flue system
Where suitable access is not provided the appliance must NOT be
CAUTION
commissioned and must be disconnected from the gas supply.
▪ These regulations are typical for both concentric and
Additionally the entire flue and all flue seals must be installed in
parallel flue systems.
accordance with the requirements of BS5440:
▪ The flue system MUST be secured to a solid structure.
▪ Check if the condensate trap is filled with water and correctly
connected to the boiler. ▪ The flue system should have a continuous fall back to
the boiler (1.5°~3°). Wall terminals MUST be installed
▪ All flue joints are correctly made, unstressed and adequately
levelled.
supported.
▪ Only use accompanying brackets.
▪ All parts of the flue can be visually inspected. Ensure suitable
access where flue is positioned within voids. ▪ Every elbow MUST be secured by using the bracket.
Exception at connecting on boiler: if the length of the
9.9.12 Flue gas materials (C63) available on the pipes before and after the first elbow are ≤250 mm, the
second element after the first elbow has to contain a
market
bracket. The bracket MUST be positioned on the
The properties of the combustion determine the choices for the flue elbow.
material. The standards EN 1443 and EN 1856‑1 provide the ▪ Every extension MUST be secured per meter with a
necessary information for choosing the flow material by means of a bracket. This bracket MUST not be clamped around the
sticker including an identification string. The identification string pipe ensuring free movement of the pipe.
contains the following information:
▪ Make sure that the bracket is locked into the correct
position depending on the position of the bracket on the
pipe or elbow.
▪ Do NOT mix flue parts or clamps of different suppliers.

4P531180-1 – 2018.06 53
9 Installation
Which fixation position to use b In case to fix on the sleeve
Maximum distance between clamps
Vertical position of pipe Other position of pipe

a 2000 mm 1000 mm
b ▪ Divide the length between the brackets evenly.

▪ Every system MUST contain at least 1 bracket.
▪ Position the first clamp at a maximum of 500 mm from the
a In case to fix on the pipe gasboiler.
≤100
0 mm
m
m
0 0
≤10
≤2000 mm
m
m m
0
m 00
50 ≤1
≤2 ≤250
mm
m
m
0
a 00
≤1
b
≤250 mm
≤250 mm
≥3°
(50
mm
/m)
≤500 mm
A Second clamp after the second elbow

B First clamp after the second elbow

54 4P531180-1 – 2018.06
9 Installation
9.10 Finishing the outdoor unit INFORMATION
installation Make sure the working inlet pressure does NOT interfere
with other gas appliances installed.
9.10.1 To close the outdoor unit

9.11.2 To close the gas boiler
NOTICE
1 Hook the top of the front panel into the top of the gas boiler.
When closing the outdoor unit cover, make sure that the
tightening torque does NOT exceed 4.1 N•m.
1
4× 3 2×
2× 2×
1 Reattach the rear plate.

2 Reattach the front plate. 2 Tilt the bottom side of the front panel towards the gas boiler.
3 Reattach the top plate. 3 Screw both screws of the cover.
4 Close the display cover.
9.11 Finishing the gas boiler
installation 9.11.3 To install the cover plate
9.11.1 To perform an air purge on the gas supply

1 Turn once the screw counterclockwise.
The boiler cover plate is an optional product.
Result: Gas supply will purge air.

2 Check all connections for leakage.
3 Check the gas supply pressure.

4P531180-1 – 2018.06 55
10 Configuration
To set the user permission level to Installer
10 Configuration
1 Set the user permission level to Adv. end user.
2 Go to [6.4]: > Information > User permission level.
10.1 Outdoor unit
3 Press for more than 4 seconds.
10.1.1 Overview: Configuration Result: is displayed on the home pages.
4 If you do NOT press any button for more than 1 hour or press
This chapter describes what you have to do and know to configure
again for more than 4 seconds, the installer permission level
the system after it is installed.
switches back to End user.
INFORMATION
To set the user permission level to Advanced end user
Gas boiler. Depending on the installed gas boiler, settings
1 Go to the main menu or any of its submenus: .
will be visible/invisible.
2 Press for more than 4 seconds.
▪ By default, only the settings applicable for the third-
party gas boiler are displayed. Result: The user permission level switches to Adv. end user.
Additional information is displayed and "+" is added to the menu title.
▪ When the unit detects communication from the The user permission level will stay in Adv. end user until set
EHY2KOMB28+32AA gas boiler, all settings applicable otherwise.
for the EHY2KOMB28+32AA gas boiler are
automatically displayed. To set the user permission level to End user
Why 1 Press for more than 4 seconds.
If you do NOT configure the system correctly, it might NOT work as Result: The user permission level switches to End user. The user
interface will return to the default home screen.
expected. The configuration influences the following:
▪ The calculations of the software To modify an overview setting
▪ What you can see on and do with the user interface Example: Modify [1‑01] from 15 to 20.
How 1 Go to [A.8]: > Installer settings > Overview settings.
You can configure the system via the user interface. 2 Go to the corresponding screen of the first part of the setting by
using the and button.
▪ First time – Quick wizard. When you turn ON the user interface
for the first time (via the outdoor unit), a quick wizard starts to help INFORMATION
you configure the system.
An additional 0-digit is added to the first part of the setting
▪ Afterwards. If necessary, you can make changes to the when you access the codes in the overview settings.
configuration afterwards.
Example: [1‑01]: "1" will result in "01".
INFORMATION
Overview settings
When the installer settings are changed, the user interface 01
will request to confirm. When confirmed, the screen will 00 00 01 15 02 00 03 00
shortly turn OFF and "busy" will be displayed for several 04 05 06 07
seconds. 08 09 0a 0b
0c 0d 0e 0f
Accessing settings – Legend for tables
Confirm Adjust Scroll
You can access the installer settings using two different methods.
However, NOT all settings are accessible via both methods. If so, 3 Go to the corresponding second part of the setting by using the
the corresponding table columns in this chapter are set to N/A (not and button.
applicable).
Overview settings
Method Column in tables 01
Accessing settings via the breadcrumb in the # 00 00 01 15 02 00 03 00
menu structure. 04 05 06 07
08 09 0a 0b
Accessing settings via the code in the Code
0c 0d 0e 0f
overview settings.
Confirm Adjust Scroll
See also:
Result: The value to be modified is now highlighted.
▪ "To access the installer settings" on page 56
4 Modify the value by using the and button.
▪ "10.1.5 Menu structure: Overview installer settings" on page 71
Overview settings
To access the most used commands 01
00 00 01 20 02 00 03 00
To access the installer settings 04 05 06 07
1 Set the user permission level to Installer. 08 09 0a 0b
0c 0d 0e 0f
2 Go to [A]: > Installer settings. Confirm Adjust Scroll
To access the overview settings

5 Repeat previous steps if you have to modify other settings.
1 Set the user permission level to Installer.
6 Push to confirm the modification of the parameter.
2 Go to [A.8]: > Installer settings > Overview settings.
7 At installer settings menu, press to confirm the settings.

56 4P531180-1 – 2018.06
10 Configuration
Installer settings 5 The user interface re-initialises and you can proceed the
The system will restart. installation by setting the other applicable settings and
commissioning of the system.
When the installer settings are changed, the system will request to
confirm. When confirmation is complete, the screen will shortly turn
OK Cancel OFF and "busy" will be displayed for several seconds.
Confirm Adjust
10.1.2 Basic configuration

Result: The system will restart.
Quick wizard: Set the system layout after first Quick wizard: Language / time and date
power ON # Code Description
After first power ON of the system, you are guided on the user [A.1] N/A Language
interface to do initial settings: [1] N/A Time and date
▪ language,
▪ date, Quick wizard: Standard
▪ time, Space heating settings
▪ system layout. The system can heat up a space. Depending on the type of
application, the space heating settings must be made accordingly.
By confirming the system layout, you can proceed with the
installation and commissioning of the system. # Code Description
1 At power ON, the quick wizard starts as long as the system [A.2.1.7] [C-07] Unit temperature control:
layout was NOT confirmed yet, by setting the language.
▪ 0 (LWT control): Unit operation is
Language decided based on the leaving water
Select the desired language temperature regardless the actual
room temperature and/or heating
demand of the room.
▪ 1 (Ext RT control): Unit operation is
decided by the external thermostat or
Confirm Adjust equivalent (e.g. heat pump convector).
This is only applicable in case of
2 Set the current date and time. EHY2KOMB28+32AA gas boiler.
Date ▪ 2 (RT control): Unit operation is
What is the date today? decided based on the ambient
temperature of the user interface.
[A.2.1.9] [F-0D] When the space heating control is OFF
Tue 1 Jan 2013 by the user interface, the pump is always
OFF, unless pump operation is required
Confirm Adjust Scroll due to safety precautions. When the
space heating control is ON, you can
Time select the desired pump operation mode
What is the current time? (only applicable during space heating).
Pump operation mode:
▪ 0 (Continuous): Continuous pump
00 : 00
operation, regardless of thermo ON or
Confirm Adjust Scroll OFF condition. Remark: continuous
pump operation requires more energy
3 Set the system layout settings: Standard, Options. For more than sample or request pump
details, see "10.1.2 Basic configuration" on page 57. operation.
a
A.2 System layout 1 b c
Standard
Options b c
Confirm layout d
▪ a: Space heating control (user

Select Scroll interface)
▪ b: OFF
4 After configuration, select Confirm layout and press .
▪ c: ON
Confirm layout ▪ d: Pump operation
Please confirm the system
layout. The system will continued >>
restart and will be ready for
first startup.
OK Cancel
Confirm Adjust

4P531180-1 – 2018.06 57
10 Configuration
# Code Description # Code Description
[A.2.1.9] [F-0D] << continuation [A.2.1.E] [C-02] Hybrid system type:
▪ 1 (Sample): The pump is ON when ▪ 0 (Boiler): In case of
there is heating demand as the leaving EHY2KOMB28+32AA gas boiler.
water temperature has not reached
▪ 1 (Bivalent boiler ): In case of third-
the desired temperature yet. When
party gas boiler.
thermo OFF condition occurs, the
pump runs every 5 minutes to check By default, this setting is set to 1, and
the water temperature and demand only the settings applicable for the third-
heating if necessary. Remark: Sample party gas boiler are displayed.
is NOT available in external room When the unit detects communication
thermostat control or room thermostat from the EHY2KOMB28+32AA gas
control. boiler, the unit automatically changes
a this setting to 0, and all settings
b c applicable for the EHY2KOMB28+32AA
gas boiler are displayed.
d e
f
Quick wizard: Options
g
b Domestic hot water settings
c
Only applicable in case of EHY2KOMB28+32AA gas boiler.
▪ a: Space heating control (user Following settings must be made accordingly.
interface)
# Code Description
▪ b: OFF
[A.2.2.1] [E‑05] Domestic hot water preparation:
▪ c: ON
▪ 0 (No): NOT possible
▪ d: LWT temperature
▪ 1 (Yes): Possible
▪ e: Actual
[A.2.2.2] [E‑06] Domestic hot water tank installed in the
▪ f: Desired system?
▪ g: Pump operation ▪ 0 (No): the domestic hot water will be
continued >> produced by the boiler when there is a
demand.
[A.2.1.9] [F-0D] << continuation
▪ 1 (Yes): the domestic hot water will be
▪ 2 (Request): Pump operation based produced by the tank.
on request. Example: Using a room
thermostat creates thermo ON/OFF Note: For Switzerland, setting MUST be
condition. When there is no such "1".
demand, the pump is OFF. Remark: [A.2.2.3] [E‑07] Domestic hot water tank:
Request is NOT available in leaving
▪ 0 (Type 1): EKHWS*D* or third-party
water temperature control.
tank (see below).
a
b c ▪ 4 (Type 5). EKHWP.
d ▪ 6 (Type 7) Third-party tank.
c b
Range: 0~6
e [A.2.2.A] [D‑02] In case a tank is installed, the outdoor
b c unit offers the possibility to connect a
field supplied domestic hot water pump
▪ a: Space heating control (user
(On/OFF type). Depending on the
interface)
installation and configuration on the user
▪ b: OFF interface, we distinguish its functionality.
▪ c: ON Not applicable for Switzerland.
▪ d: Heating demand (by ext RT or In case of [E‑06]=1

RT) ▪ 0 (No): NOT installed
▪ e: Pump operation ▪ 1 (Secondary rtrn): Installed for instant
[A.2.1.C] [E-0D] Glycol present: hot water when water is tapped. The
end-user sets the operation timing
▪ 0 (No): No glycol was added to the
(weekly schedule time) of the
water circuit.
domestic hot water pump when it
▪ 1 (Yes): Glycol was added to the water should run. Control of this pump is
circuit to protect it against freezing. possible through the outdoor unit.
▪ 2 (Disinf. shunt): Installed for
disinfection. It runs when the
disinfection function of the domestic
hot water function is running. No
further settings are needed.
See also illustrations below.

58 4P531180-1 – 2018.06
10 Configuration
INFORMATION # Code Description
The tank can be heated via the gas boiler or heat pump. [A.2.2.B] [C-08] External sensor
When an optional external ambient
NOTICE
sensor is connected, the type of the
If a domestic hot water pump for instant hot water is sensor must be set. See "7 Application
present in the system ([D‑02]=1), scaling of the boiler heat guidelines" on page 17.
exchanger can occur faster due to more frequent domestic
▪ 0 (No): NOT installed. The thermistor
hot water operation.
in the user interface and in the heat
In case of [E‑06]=1 pump module are used for
measurement.
Domestic hot water pump installed for…
▪ 1 (Outdoor sensor): Installed. The
Instant hot water Disinfection outdoor sensor will be used to
measure the outdoor ambient
temperature. Remark: For some
a b c a b c
f functionality, the temperature sensor
e
g e
in the outdoor unit is still used.
f
h d
▪ 2 (Room sensor): NOT applicable.
d
Savings mode
a Outdoor unit The user can choose whether switching between operation modes is
b Gas boiler
c Tank either economically or ecologically optimised. Set to Economical, the
d Cold water system will in all operating conditions select the energy source (gas
e Shower or electricity) based on energy prices, resulting in a minimisation of
f Domestic hot water pump energy costs. Set to Ecological, the heat source will be selected
g Heater element
h Non‑return valve based on ecological parameters, resulting in a minimisation of
primary energy consumption.
INFORMATION
# Code Description
The correct domestic hot water default settings become
only applicable when domestic hot water operation is [A.6.7] [7‑04] Defines whether switching between
activated ([E‑05]=1). operation modes is either economically
or ecologically optimised.
Thermostats and external sensors ▪ 0 (Economical): reduction of energy
External room thermostat control is only applicable in case of costs
EHY2KOMB28+32AA gas boiler. ▪ 1 (Ecological): reduction of primary
# Code Description energy consumption, but not
necessarily energy costs
[A.2.2.4] [C-05] Contact type main
In external room thermostat control, the Primary energy factor
contact type of the optional room The primary energy factor indicates how many units of primary
thermostat or heat pump convector for energy (natural gas, crude oil, or other fossil fuels, prior to
the main leaving water temperature zone undergoing any human-made conversions or transformations) are
must be set. See "7 Application needed to obtain 1 unit of a certain (secondary) energy source, such
guidelines" on page 17. as electricity. The primary energy factor for natural gas is 1.
Assuming an average electricity production efficiency (including
▪ 1 (Thermo ON/OFF): The connected
transportation losses) of 40%, the primary energy factor for
external room thermostat or heat
electricity equals 2.5 (=1/0.40). The primary energy factor allows you
pump convector sends the heating
to compare 2 different energy sources. In this case, the primary
demand to the EHY2KOMB28+32AA
energy use of the heat pump is compared to the natural gas use of
gas boiler (X4/6). Select this value in
the gas boiler.
case of a connection to the heat pump
convector (FWXV). # Code Description
▪ 2 (H/C request): The connected N/A [7‑03] Compares the primary energy use of the
external room thermostat sends a heat pump with that of the boiler.
heating demand and is connected to
the digital input (preserved for the Range: 0~6
main leaving water temperature zone)
INFORMATION
on the EHY2KOMB28+32AA gas
boiler (X4/6). Select this value in case ▪ The primary energy factor can always be set, but is
of connection with the wired only used in case the savings mode is set to
(EKRTWA) or wireless (EKRTR1) Ecological.
room thermostat. ▪ To set electricity price values, do NOT use overview
settings. Set them in the menu structure instead
([7.4.5.1], [7.4.5.2], and [7.4.5.3]). For more information
on how to set the energy prices, see the operation
manual and the user reference guide.

4P531180-1 – 2018.06 59
10 Configuration
Solar panels. If solar panels are used, set the electricity [7.7.1.1] [1‑00] Set weather-dependent heating:
price value very low to promote the use of the heat pump. [1‑01] Tt
[1‑02]
Space heating control [1-02]
[1‑03]
The basic required settings in order to configure the space heating of
your system are described in this chapter. The weather-dependent [1-03]
installer settings define the parameters for the weather-dependent
operation of the unit. When weather-dependent operation is active,
the water temperature is determined automatically depending on the [1-00] [1-01] Ta
outdoor temperature. Low outdoor temperatures will result in warmer
water and vice versa. During weather-dependent operation, the user ▪ Tt: Target leaving water temperature
has the possibility to shift up or down the target water temperature (main)
by a maximum of 10°C.
▪ Ta: Outdoor temperature
See the user reference guide and/or operation manual for more
continued >>
details about this function.
[7.7.1.1] [1‑00] << continuation
Leaving water temperature: Main zone
[1‑01] ▪ [1‑00]: Low outdoor ambient
# Code Description temperature. –40°C~+5°C
[1‑02]
[A.3.1.1.1] N/A LWT setpoint mode: ▪ [1‑01]: High outdoor ambient
[1‑03]
▪ 0 Fixed: The desired leaving water temperature. 10°C~25°C
temperature is: ▪ [1‑02]: Desired leaving water
▪ NOT weather-dependent (i.e. does temperature when the outdoor
NOT depend on the outdoor temperature equals or drops below
ambient temperature) the low ambient temperature.
[9‑01]°C~[9‑00]°C
▪ fixed in time (i.e., NOT scheduled) Note: This value should be higher
▪ 1 Weather dep.: The desired leaving than [1-03] as for low outdoor
water temperature is: temperatures warmer water is
required.
▪ weather-dependent (i.e. depends
on the outdoor ambient ▪ [1‑03]: Desired leaving water
temperature) temperature when the outdoor
temperature equals or rises above
▪ fixed in time (i.e., NOT scheduled)
the high ambient temperature.
continued >> [9‑01]°C~min(45, [9‑00])°C
[A.3.1.1.1] N/A << continuation Note: This value should be lower
than [1-02] as for high outdoor
▪ 2 Fixed/scheduled: The desired temperatures less warm water is
leaving water temperature is: required.
▪ NOT weather-dependent (i.e.,
does NOT depend on the outdoor INFORMATION
ambient temperature) In order to optimise comfort as well as running costs, it is
▪ according a schedule. The recommended to choose weather-dependent setpoint
scheduled actions consists of operation. Set the settings carefully; they have significant
desired shift actions, either preset influence on heat pump as well as boiler operation. Too
or custom. high leaving water temperature can result in constant boiler
operation.
Remark: This value can only be
set in leaving water temperature NOTICE
control.
In case of third-party gas boiler:
▪ 3 WD/scheduled: The desired
leaving water temperature is: If you use weather-dependent operation, make sure to set
the values for the weather-dependent curves twice for
▪ weather-dependent (i.e., does correct operation:
depend on the outdoor ambient
temperature) ▪ Once on the user interface of the outdoor unit
▪ according a schedule. The ▪ Once on the third-party gas boiler

scheduled actions consists of
desired leaving water
temperatures either preset or
custom
Remark: This value can only be
set in leaving water temperature
control.

60 4P531180-1 – 2018.06
10 Configuration
Pump control # Code Description
EHY2KOMB28+32AA gas Third-party gas boiler N/A [8-06] Leaving water temperature maximum
boiler modulation:
a Range: 0°C~10°C
Requires modulation to be enabled.
This is the value by which the desired
leaving water temperature is increased
a Main pump (= inside the gas a or lowered.
boiler)
INFORMATION
a Main pump (= external pump)
When leaving water temperature modulation is enabled,
If... Then the main pump runs... the weather‑dependent curve needs to be set to a higher
Space heating is done And... position than [8-06] plus the minimum leaving water
by... temperature setpoint required to reach a stable condition
on the comfort setpoint for the room. To increase
Outdoor unit only [C-0B]=1 According to ΔT control (see efficiency, modulation can lower the leaving water setpoint.
below). By setting the weather‑dependent curve to a higher
[C-0B]=0 At maximum pump speed. position, it cannot drop below the minimum setpoint. See
Gas boiler only At maximum pump speed. the illustration below.
(only applicable in case of Tt
EHY2KOMB28+32AA gas boiler) +[8-06]

Combination of outdoor unit and −[8-06]
gas boiler
(only applicable in case of
a
b
If the pump runs according to ΔT control:
Ta
If Emitter type [2-0C]=... Then the target ΔT in heating a Weather-dependent curve
is... b Minimum leaving water temperature setpoint required to
0: Underfloor heating Variable according to [1-0B]. reach a stable condition on the comfort setpoint for the
room.
1: Fancoil unit
Leaving water temperature: Emitter type
2: Radiator Fixed (10°C).
Only applicable in case of room thermostat control. Depending on
Leaving water temperature: Modulation the system water volume and the heat emitters type, the heat up of a
Modulation lowers or raises the desired leaving water temperature in space can take longer. This setting can compensate for a slow or a
function of the desired room temperature and the difference between quick heating system during the heat up cycle.
this temperature and the actual room temperature. This results in: Note: The setting of the emitter type will influence the maximum
▪ stable room temperatures exactly matching the desired modulation of the desired leaving water temperature.
temperature (high comfort level), Therefore it is important to set this correctly.
▪ less On/OFF cycles (low noise level, high comfort and efficiency
# Code Description
levels)
[A.3.1.1.7] [9‑0B] Emitter type:
▪ as low as possible leaving water temperatures (high efficiency).
Reaction time of the system:
This function is only applicable in case of room thermostat control
and is used to calculate the leaving water temperature. After ▪ Quick Example: Small water volume,
activation, the leaving water temperature can only be read on the fan coils, or radiators.
user interface, but not changed. Turn OFF modulation to change it. ▪ Slow Example: Large water volume,
The leaving water temperature can either be a fixed setpoint, or an floor heating loops.
offset in case of weather-dependent setpoint.
Quick heat up function
# Code Description
Only applicable in case of room thermostat control. The function will
[A.3.1.1.5] [8‑05] Modulated LWT: start up the gas boiler when the actual room temperature is 3°C
▪ No: disabled. lower than the desired room temperature. The large boiler capacity
Note: The desired leaving water can boost up the room temperature quickly to the desired
temperature needs to be set on the temperature. This can be useful after a long period of absence or
user interface. after a break-down of the system. During the quick heat up function,
the setpoint of the gas boiler will be the maximum heating setpoint:
▪ Yes: enabled.
[9‑00].
Note: The desired leaving water
temperature can only be read out on # Code Description
the user interface
N/A [C‑0A] Indoor quick heat up function
▪ 0: OFF.
▪ 1: On.

4P531180-1 – 2018.06 61
10 Configuration
Leaving water temperature: Delta T source # Code Description
Temperature difference for entering and leaving water. The unit is [A.4.5] [6‑0E] Maximum setpoint
designed to support under floor loops operation. The recommended
The maximum temperature that users
leaving water temperature (set by the user interface) for under floor
can select for the domestic hot water.
loops is 35°C. In such case, the unit will be controlled to realize a
You can use this setting to limit the
temperature difference of 5°C which means that the entering water
temperature at the hot water taps.
to the unit is around 30°C. Depending on the installed application
(radiators, heat pump convector, under floor loops) or situation, it is The maximum temperature is NOT
possible to change the difference between entering and leaving applicable during disinfection function.
water temperature. Note that the pump will regulate its flow to keep See disinfection function.
the ΔT. In case of [E‑06]=1 (tank installed):
# Code Description ▪ If [E‑07]=0: 40°C~70°C
[A.3.1.3.1] [1-0B] Heating: required temperature ▪ If [E‑07]=4: 40°C~75°C
difference between entering and
leaving water. Range: 3°C~10°C ▪ If [E‑07]=6: 40°C~60°C
In case of [E‑06]=0 (no tank installed):
Domestic hot water control ▪ 40°C~65°C
Only applicable in case of EHY2KOMB28+32AA gas boiler, and an
optional domestic hot water tank is installed. Contact/helpdesk number
This is always applicable for Switzerland. # Code Description
Configuring the desired tank temperature [6.3.2] N/A Number that users can call in case of
The domestic hot water can be prepared in 3 different ways. They problems.
differ from each other by the way the desired tank temperature is set
and how the unit acts upon it. 10.1.3 Advanced configuration/optimization
# Code Description
Space heating operation: advanced
[A.4.1] [6-0D] Domestic hot water Type:
Preset leaving water temperature
▪ 0 (Reheat only): Only reheat operation
is allowed. You can define preset leaving water temperatures:
▪ 1 (Reheat + sched.): The domestic hot ▪ economic (denotes the desired leaving water temperature which
water tank is heated according to a results in the lowest energy consumption)
schedule and between the scheduled ▪ comfort (denotes the desired leaving water temperature which
heatup cycles, reheat operation is results in the highest energy consumption).
allowed.
Preset values make it easy to use the same value in the schedule or
▪ 2 (Scheduled only): The domestic hot to adjust the desired leaving water temperature according to the
water tank can ONLY be heated room temperature (see modulation). If you later want to change the
according to a schedule. value, you ONLY have to do it in one place. Depending on whether
See "Domestic hot water control: advanced" on page 64 for more the desired leaving water temperature is weather dependent or NOT,
details. the desired shift values or the absolute desired leaving water
temperature should be specified.
INFORMATION
NOTICE
There is a risk of space heating capacity shortage/comfort
problem (in case of frequent domestic hot water operation, Select preset leaving water temperatures in accordance
frequent and long space heating interruption will happen) with the design and selected heat emitters to ensure the
when selecting [6‑0D]=0 ([A.4.1] Domestic hot water balance between desired room and leaving water
Type=Reheat only). temperatures.
Maximum DHW temperature setpoint # Code Description

The maximum temperature that users can select for the domestic Preset leaving water temperature for the main leaving water
hot water. You can use this setting to limit the temperatures at the temperature zone in case of NOT weather dependent
hot water taps. [7.4.2.1] [8-09] Comfort (heating)
INFORMATION [9‑01]°C~[9‑00]°C
During disinfection of the domestic hot water tank, the [7.4.2.2] [8-0A] Eco (heating)
DHW temperature can exceed this maximum temperature. [9‑01]°C~[9‑00]°C
Preset leaving water temperature (shift value) for the main leaving
INFORMATION
water temperature zone in case of weather dependent
Limit the maximum hot water temperature according to the [7.4.2.5] N/A Comfort (heating)
applicable legislation.
–10°C~+10°C
[7.4.2.6] N/A Eco (heating)
–10°C~+10°C

62 4P531180-1 – 2018.06
10 Configuration
Temperature ranges (leaving water temperatures) Tt Tt
The purpose of this setting is to prevent selecting a wrong (i.e. too L L
hot or too cold) leaving water temperature. Therefore the available
desired heating temperature range can be configured. R R
0°C
TA 0°C
TA
NOTICE
a b
In case of a floor heating application it is important to limit
a Absolute desired LWT
the maximum leaving water temperature at heating b Weather dependent desired LWT
operation according to the specifications of the floor
heating installation. # Code Description
N/A [D-03] ▪ 0 (disabled)
NOTICE
▪ 1 (enabled) L=2°C,
▪ When adjusting the leaving water temperature ranges, R=4°C (−2°C<TA<2°C)
all desired leaving water temperatures are also
adjusted to guarantee they are between the limits. ▪ 2 (enabled) L=4°C,
R=4°C (−2°C<TA<2°C)
▪ Always balance between the desired leaving water
temperature with the desired room temperature and/or ▪ 3 (enabled) L=2°C,
the capacity (according to the design and selection of R=8°C (−4°C<TA<4°C)
the heat emitters). The desired leaving water ▪ 4 (enabled) L=4°C,
temperature is the result of several settings (preset R=8°C (−4°C<TA<4°C)
values, shift values, weather dependent curves,
modulation). As a result, too high or too low leaving Leaving water temperature maximum modulation
water temperatures could occur which lead to ONLY applicable in room thermostat control and when modulation is
overtemperatures or capacity shortage. By limiting the enabled. The maximum modulation (=variance) on the desired
leaving water temperature range to adequate values leaving water temperature decided on the difference between the
(depending on the heat emitter), such situations can be actual and desired room temperature, e.g. 3°C modulation means
avoided. the desired leaving water temperature can be increased or lowered
Example: Set the minimum leaving water temperature to 28°C to by 3°C. Increasing the modulation results in better performance (less
avoid NOT to be able to heat up the room: leaving water On/OFF, faster heat up), but note that depending on the heat
temperatures MUST be sufficiently higher than the room emitter, there MUST ALWAYS be a balance (see the design and
temperatures (in heating). selection of the heat emitters) between the desired leaving water
temperature and the desired room temperature.
# Code Description
N/A [8-06] 0°C~10°C
Temperature ranges (room temperature)

ONLY applicable in room thermostat control. In order to save energy
by preventing overheating the room, you can limit the range of the
room temperature.
# Code Description NOTICE
[A.3.1.1.2.2] [9-00] Maximum temp (heating)
When adjusting the room temperature ranges, all desired
37°C~80°C room temperatures are also adjusted to guarantee they are
[A.3.1.1.2.1] [9-01] Minimum temp (heating) between the limits.
15°C~37°C # Code Description

Leaving water temperature overshoot temperature Room temp. range
This function defines how much the water temperature may rise [A.3.2.1.2] [3-06] Maximum temp (heating)
above the desired leaving water temperature before the compressor 18°C~30°C
stops. The compressor will startup again when the leaving water
[A.3.2.1.1] [3-07] Minimum temp (heating)
temperature drops below the desired leaving water temperature.
12°C~18°C
# Code Description
Room temperature step
N/A [9-04] 1°C~4°C
ONLY applicable in room thermostat control and when the
INFORMATION temperature is displayed in °C.
This overshoot temperature applies to the heat pump # Code Description
leaving water temperature. Note that when the gas boiler is
operating, there can be a 5°C overshoot over the desired [A.3.2.4] N/A Room temp. step
boiler leaving water temperature. ▪ 1°C. The desired room temperature on
the user interface is settable per 1°C.
Leaving water temperature compensation around 0°C
▪ 0.5°C. The desired room temperature
In heating operation, the desired leaving water temperature is locally
on the user interface is settable per
increased around an outdoor temperature of 0°C. This
0.5°C. The actual room temperature is
compensation can be selected when using an absolute or a weather
displayed with an accuracy of 0.1°C.
dependent desired temperature (see illustration below). Use this
setting to compensate for possible heat losses of the building due to
the evaporation of melted ice or snow (e.g. in cold region countries).

4P531180-1 – 2018.06 63
10 Configuration
Room temperature offset NOTICE
ONLY applicable in case of room thermostat control. You can If Emergency is set to Manual ([A.6.C]=0), and the unit is
calibrate the room temperature sensor. It is possible to give an offset triggered to start emergency operation, the user interface
to the room thermistor value measured by the user interface. The will ask confirmation before starting. Room frost protection
settings can be used to compensate for situations where the user is active even if the user does NOT confirm emergency
interface cannot be installed on the ideal installation location. operation.
# Code Description [C‑07]=1: external room thermostat control
Room temp. offset: Offset on the actual room temperature
measured on the user interface sensor. Under external room thermostat control, room frost protection is
guaranteed by the external room thermostat, provided that the
[A.3.2.2] [2-0A] –5°C~5°C, step 0.5°C
leaving water temperature home page is ON on the user interface,
Room frost protection and the auto emergency setting ([A.6.C]) is set to "1".
Room frost protection prevents the room from getting too cold. This Additionally, limited frost protection by the unit is possible:
setting behaves differently depending on the set unit control method ▪ When the leaving water temperature home page is OFF and the
([C‑07]). Perform actions according to the table below: outdoor ambient temperature drops below 4°C, then the unit will
supply leaving water to the heat emitters to heat up the room
Unit control method ([C‑07]) Room frost protection
again, and the leaving water temperature setpoint will be lowered.
Room thermostat control Allow for the room thermostat to
([C‑07]=2) take care of room frost ▪ When the leaving water temperature home page is ON, the
protection: external room thermostat is "Thermo OFF" and the outdoor
ambient temperature drops below 4°C, then the unit will supply
▪ Set [2‑06] to "1" leaving water to the heat emitters to heat up the room again and
▪ Set the room antifrost the leaving water temperature setpoint will be lowered.
temperature ([2‑05]). ▪ When the leaving water temperature home page is ON and the
External room thermostat control Allow for the external room external room thermostat is "Thermo ON", then room frost
([C‑07]=1) thermostat to take care of room protection is guaranteed by the normal logic.
frost protection:
[C‑07]=0: leaving water temperature control
▪ Turn ON the leaving water
temperature home page. Under leaving water temperature control, room frost protection is
Leaving water temperature Room frost protection is NOT NOT guaranteed. However, if [2‑06] is set to "1", limited frost
control ([C‑07]=0) guaranteed. protection by the unit is possible:
▪ When the leaving water temperature home page is OFF and the
NOTICE outdoor ambient temperature drops below 4°C, then the unit will
If the system does NOT contain a backup heater, do NOT supply leaving water to the heat emitters to heat up the room
change the default room antifrost temperature. again, and the leaving water temperature setpoint will be lowered.
▪ When the leaving water temperature home page is ON, then the
INFORMATION unit will supply leaving water to the heat emitters to heat up the
If a U4 error occurs, room frost protection is NOT room according to normal logic.
guaranteed.
Operation range
See the sections below for detailed information on room frost Depending on the average outdoor temperature, the operation of the
protection in relation to the applicable unit control method. unit in space heating is prohibited.
[C‑07]=2: room thermostat control Space heating OFF temp: When the averaged outdoor temperature
raises above this value, space heating is turned OFF to avoid
Under room thermostat control, room frost protection is guaranteed, overheating.
even if the room temperature home page is OFF on the user
interface. When room frost protection ([2‑06]) is enabled and the # Code Description
room temperature drops below the room antifrost temperature [A.3.3.1] [4-02] 14°C~35°C
([2‑05]), the unit will supply leaving water to the heat emitters to heat
up the room again.
Domestic hot water control: advanced
# Code Description Preset tank temperatures
N/A [2-06] Room frost protection
Only applicable when domestic hot water preparation is scheduled
▪ 0: disabled or scheduled + reheat.
▪ 1: enabled You can define preset tank temperatures:
N/A [2-05] Room antifrost temperature ▪ storage economic
4°C~16°C ▪ storage comfort
INFORMATION ▪ reheat
If a U5 error occurs, room frost protection is NOT ▪ reheat hysteresis

guaranteed, Preset values make it easy to use the same value in the schedule. If
you later want to change the value, you only have to do it in 1 place
(see also operation manual and/or user reference guide).
Storage comfort

64 4P531180-1 – 2018.06
10 Configuration
When programming the schedule, you can make use of the tank # Code Description
temperatures set as preset values. The tank will then heat up until
[A.4.6] N/A Desired temperature mode:
these setpoint temperatures have been reached. Additionally, a
storage stop can be programmed. This feature puts a stop to tank ▪ Fixed: disabled. All desired tank
heating even if the setpoint has NOT been reached. Only program a temperature are NOT weather
storage stop when tank heating is absolutely undesirable. dependent.
▪ Weather dep.: enabled. In scheduled
# Code Description
or scheduled+reheat mode, the
[7.4.3.1] [6-0A] 30°C~[6‑0E]°C storage comfort temperature is
weather dependent. Storage economic
Storage eco
and reheat temperatures are NOT
The storage economic temperature denotes the lower desired tank weather dependent. In reheat mode,
temperature. It is the desired temperature when a storage economic the desired tank temperature is
action is scheduled (preferably during day). weather dependent.
Note: When the displayed tank
# Code Description temperature is weather dependent, it
[7.4.3.2] [6-0B] 30°C~min(50, [6‑0E])°C cannot be adjusted on the user
interface.
Reheat [A.4.7] [0-0E] Weather-dependent curve
The desired reheat tank temperature is used: [0-0D] TDHW

[0-0C]
▪ in reheat mode of scheduled + reheat mode: The guaranteed [0-0C]
minimum tank temperature is set by THP OFF–[6‑08], which is either [0-0B]
[6‑0C] or the weather dependent setpoint, minus the reheat
hysteresis. If the tank temperature drops below this value, the tank [0-0B]
is heated up.
# Code Description [0-0E] [0-0D]

Ta
[7.4.3.3] [6-0C] 30°C~min(50, [6‑0E])°C
▪ TDHW: The desired tank temperature.
Reheat hysteresis ▪ Ta: The (averaged) outdoor ambient
temperature
Only applicable when domestic hot water preparation is scheduled +
reheat.
# Code Description ▪ [0-0E]: low outdoor ambient

temperature: –40°C~5°C
N/A [6-08] 2°C~20°C
▪ [0-0D]: high outdoor ambient
Weather dependent temperature: 10°C~25°C
The weather dependent installer settings define the parameters for ▪ [0-0C]: desired tank temperature when
the weather dependent operation of the unit. When weather the outdoor temperature equals or
dependent operation is active the desired tank temperature is drops below the low ambient
determined automatically depending on the averaged outdoor temperature: 45°C~[6‑0E]°C
temperature: low outdoor temperatures will result in higher desired
▪ [0-0B]: desired tank temperature when
tank temperatures as the cold water tap is colder and vice versa. In
the outdoor temperature equals or
case of scheduled or scheduled+reheat domestic hot water
rises above the high ambient
preparation, the storage comfort temperature is weather dependent
temperature: 35°C~[6‑0E]°C
(according to the weather dependent curve), the storage economic
and reheat temperature are NOT weather dependent. In case of Timers for simultaneous request space and domestic hot water
reheat only domestic hot water preparation, the desired tank operation
temperature is weather dependent (according to the weather
When the unit starts heating the domestic hot water tank, it
dependent curve). During weather dependent operation, the end-
continuous until the setpoint has been reached. However, if it takes
user cannot adjust the desired tank temperature on the user
too long (decided by the unit), the unit will balance between heating
interface.
of the domestic hot water tank and space heating.
Disinfection
Applies only to installations with a domestic hot water tank.
The disinfection function disinfects the domestic hot water tank by
periodically heating the domestic hot water to a specific temperature.
CAUTION
The disinfection function settings MUST be configured by
the installer according to the applicable legislation.
CAUTION
Make sure to activate the disinfection function when a
third-party tank is installed.

4P531180-1 – 2018.06 65
10 Configuration
# Code Description INFORMATION
[A.4.4.2] [2‑00] Operation day: In case of error code AH and no interruption of the
▪ 0: Each day disinfection function occurred due to domestic hot water
tapping, following actions are recommended:
▪ 1: Monday
▪ When the Domestic hot water > Type > Reheat or
▪ 2: Tuesday Reheat + sched. is selected, it is recommended to
▪ 3: Wednesday program the start-up of the disinfection function at least
4 hours later than the last expected large hot water
▪ 4: Thursday
tapping. This start-up can be set by installer settings
▪ 5: Friday (disinfection function).
▪ 6: Saturday ▪ When the Domestic hot water > Type > Scheduled only
is selected, it is recommended to program a Storage
▪ 7: Sunday
eco 3 hours before the scheduled start-up of the
[A.4.4.1] [2‑01] Disinfection disinfection function to preheat the tank.
▪ 0: No
INFORMATION
▪ 1: Yes
Disinfection function is restarted in case the domestic hot
[A.4.4.3] [2‑02] Start time: 00~23:00, step: 1:00.
water temperature drops 5°C below the disinfection target
[A.4.4.4] [2‑03] Temperature target: fixed value temperature within the duration time.
[A.4.4.5] [2‑04] Duration
INFORMATION
Range: 40~60 minutes
An AH error occurs if you do the following during
TDHW disinfection:
[2-03] [2-04] ▪ Set the user permission level to Installer.
▪ Go to the DHW tank temperature home page (Tank).
TH
▪ Press to interrupt the disinfection.
TU
Heat source settings
Auto emergency
When the heat pump fails to operate, the gas boiler can serve as an
00.00 01.00 22.00 23.00 24.00 t emergency back-up heater and either automatically or non-
automatically take over the entire heat load.
[2-02]
▪ When auto emergency is set to Automatic and a heat pump failure
TDHW Domestic hot water temperature
TU User set point temperature
occurs, the boiler will automatically take over the heat load.
TH High set point temperature [2-03] ▪ When auto emergency is set to Manual and a heat pump failure
t Time
occurs, the domestic hot water and space heating operations will
WARNING stop and need to be recovered manually. The user interface will
then ask the user to confirm whether the boiler can take over the
Be aware that the domestic hot water temperature at the entire heat load or not.
hot water tap will be equal to the value selected in field
setting [2-03] after a disinfection operation. When the heat pump fails, will appear on the user interface. If the
house is unattended for longer periods, we recommend to set
When the high domestic hot water temperature can be a [A.6.C] Emergency to Automatic.
potential risk for human injuries, a mixing valve (field
supply) shall be installed at the hot water outlet connection # Code Description
of the domestic hot water tank. This mixing valve shall [A.6.C] N/A Emergency:
secure that the hot water temperature at the hot water tap
never rise above a set maximum value. This maximum ▪ 0: Manual
allowable hot water temperature shall be selected ▪ 1: Automatic
according to the applicable legislation.
INFORMATION
CAUTION
The auto emergency setting can be set in the menu
Be sure that the disinfection function start time [A.4.4.3] structure of the user interface only.
with defined duration [A.4.4.5] is NOT interrupted by
possible domestic hot water demand. INFORMATION
If a heat pump failure occurs and [A.6.C] is set to Manual,
the room frost protection function, the underfloor heating
screed dryout function, and the water pipe antifreeze
function will remain active even if the user does NOT
confirm emergency operation.
Bivalent
Only applicable in case of third-party gas boiler.
About bivalent

66 4P531180-1 – 2018.06
10 Configuration
The purpose of this function is to determine which heating source COP
can/will provide the space heating, either the outdoor unit or the 6
third-party gas boiler. 5
The switch-over between the outdoor unit and the gas boiler is 4
based on the following settings:
3
▪ [C‑03] and [C‑04]
2
▪ Electricity and gas prices ([7.4.5.1], [7.4.5.2], [7.4.5.3], and [7.4.6])
1
[C‑03], [C‑04], and Tcalc 0

-14 -12 -10 -8 -6 -4 -2 0 2 4 6 8 10 12 14
Based on the settings above, the outdoor unit calculates a value 2.5 (a) 10.5 (b)
Tcalc, which is variable between [C‑03] and [C‑03]+[C‑04].
Example:
3°C a [C‑03]=2.5 in case of COP=3 and LWT=35°C
a b [C‑03]=10.5 in case of COP=3 and LWT=55°C
NOTICE
b
[C-03] Tcalc [C-03]+[C-04] Make sure to set the value of [5‑01] at least 1°C higher
TA
than the value of [C‑03].
TA Outdoor temperature
Tcalc Bivalent ON temperature (variable). Below this
Electricity and gas prices
temperature, the gas boiler will always be ON. Tcalc can
never go below [C‑03] or above [C‑03]+[C‑04].
3°C Fixed hysteresis to prevent too much switching between INFORMATION
outdoor unit and gas boiler To set electricity and gas price values, do NOT use
a Gas boiler active
b Gas boiler inactive
overview settings. Set them in the menu structure instead
([7.4.5.1], [7.4.5.2], [7.4.5.3], and [7.4.6]). For more
If the outdoor Then… information on how to set the energy prices, see the
temperature… Space heating by Bivalent signal for operation manual and the user reference guide.
the outdoor unit… the gas boiler is…
INFORMATION
Drops below Tcalc Stops Active
Solar panels. If solar panels are used, set the electricity
Rises above Tcalc+3°C Starts Inactive price value very low to promote the use of the heat pump.
The bivalent signal for the third-party gas boiler is located [7.4.5.1] N/A What is the high electricity
on X2M/7+8 of the outdoor unit. When it is activated,
contact X2M/7+8 is closed. When it is deactivated, price?
X2M/7+8 is open. [7.4.5.2] N/A What is the medium electricity
See also "To connect the bivalent signal for third-party gas price?
boiler" on page 46. [7.4.5.3] N/A What is the low electricity
# Code Description price?
N/A [C-03] Range: –25°C~25°C (step: 1°C) [7.4.6] N/A What is the fuel price?
N/A [C-04] Range: 2°C~10°C (step: 1°C)
The higher the value of [C‑04], the higher Bottom plate heater
the accuracy of the switch-over between
the outdoor unit and the gas boiler. Applies only when the option bottom plate heater kit is installed.
▪ [F-02] Bottom plate heater ON temperature: defines the outdoor
To determine the value of [C‑03], proceed as follows: temperature below which the bottom plate heater will be activated
1 Determine the COP (= coefficient of performance) using the by the outdoor unit in order to prevent ice build-up in its bottom
formula: plate at lower outdoor temperatures.
Formula Example ▪ [F-03] Bottom plate heater hysteresis: defines the temperature
difference between bottom plate heater ON temperature and the
COP = (Electricity price / gas If: bottom plate heater OFF temperature.
price)(a) × boiler efficiency Bottom plate heater
▪ Electricity price: 20 c€/kWh
▪ Gas price: 6 c€/kWh a
[F-03]
▪ Boiler efficiency: 0.9
Then: COP = (20/6)×0.9 = 3 b
TA
[F-02]
(a) Make sure to use the same units of measurement for the
electricity price and gas price (example: both c€/kWh). TA Outdoor temperature
a On
2 Determine the value of [C‑03] using the graph: b OFF
# Code Description
N/A [F-02] Bottom plate heater ON temperature:
3°C~10°C
N/A [F-03] Hysteresis: 2°C~5°C

4P531180-1 – 2018.06 67
10 Configuration
Equilibrium temperature # Code Description
Based on the ambient temperature, energy prices and the required [A.6.1] [3‑00] Is the auto restart function of the unit
leaving water temperature, the user interface is able to calculate allowed?
which heat source can deliver the required heating capacity most
▪ 0: No
efficiently. However, to maximise the energy output of the heat
pump, it is possible to prevent the gas boiler from operating when ▪ 1: Yes
the ambient temperature exceeds a certain point (e.g. 5°C). This can
be useful to avoid too much gas boiler operation in case of incorrect Power consumption control
settings. When an equilibrium temperature is set, domestic hot water Pwr consumpt. control
operation is NEVER prohibited.
# Code Description
# Code Description [A.6.3.1] [4-08] Mode:
N/A [5‑00] Defines if gas boiler operation is allowed
▪ 0 (No limitation): Disabled.
when the ambient temperature exceeds
the set equilibrium temperature during ▪ 1 (Continuous): Enabled: You can
space heating operation. set one power limitation value (in A
or kW) to which the system power
▪ 0: allowed.
consumption will be limited for all the
▪ 1: NOT allowed. time.
N/A [5‑01] Equilibrium temp. [A.6.3.2] [4-09] Type:
When the ambient temperature is higher ▪ 0 (Current): The limitation values are
than this temperature, the gas boiler is set in A.
NOT allowed to work. Only applicable if
▪ 1 (Power): The limitation values are
[5‑00] is set to 1.
set in kW.
Range: –15°C~35°C [A.6.3.3] [5-05] Value: Only applicable in case of full
time power limitation mode.
NOTICE
0 A~50 A, step: 1 A
[A.6.3.4] [5-09] Value: Only applicable in case of full
▪ To allow more heat pump operation, it is highly time power limitation mode.
recommended NOT to change the default setting of
[5‑00], and keep the value at "1". 0 kW~20 kW, step: 0.5 kW
▪ If there is a capacity shortage, you can allow more gas Average timer
boiler operation by increasing [5‑01].
The average timer corrects the influence of ambient temperature
▪ Make sure to set the value of [5‑01] at least 1°C higher variations. The weather-dependent set point calculation is done on
than the value of [C‑03]. the average outdoor temperature.
Boiler only ambient temperature The outdoor temperature is averaged over the selected time period.
# Code Description # Code Description

[A.5.2.3] [8-0E] Boiler only ambient temp [A.6.4] [1-0A] Outdoor average timer:
When the ambient temperature is lower ▪ 0: No averaging

than this temperature, the heat pump is ▪ 1: 12 hours
NOT allowed to work.
▪ 2: 24 hours
Range: –15°C~25°C
▪ 3: 48 hours
NOTICE ▪ 4: 72 hours
▪ If you install the bottom plate heater, you may lower the
Offset temperature external outdoor ambient sensor
operation range of the heat pump to Ta≥–15°C using
field setting [8-0E]=–15°C. Only applicable in case of an external outdoor ambient sensor is
installed and configured.
▪ If you do not install the bottom plate heater, keep
[8-0E]=–5°C. You can calibrate the external outdoor ambient temperature sensor.
It is possible to give an offset to the thermistor value. The setting can
For more information about the bottom plate heater, see be used to compensate for situations where the external outdoor
"5.2.2 Bottom plate heater" on page 12. ambient sensor cannot be installed on the ideal installation location
(see installation).
System settings
# Code Description
Auto-restart
[A.6.5] [2‑0B] –5°C~5°C, step: 0.5°C
When power returns after a power supply failure, the auto restart
function reapplies the remote controller settings at the time of the Forced defrost
power failure. Therefore, it is recommended to always enable the You can manually start a defrost operation.
function.
The decision to execute the manual defrost operation is made by the
outdoor unit and depends on ambient and heat exchanger
conditions. When the outdoor unit accepted the forced defrost
operation, will be displayed on the user interface. If is NOT
displayed within 6 minutes after forced defrost operation was
enabled, the outdoor unit ignored the forced defrost request.

68 4P531180-1 – 2018.06
10 Configuration
# Code Description The maximum values depend on the unit type:
[A.6.6] N/A Do you want to start a defrost operation? [9-0D]=0 [9-0D]=5
a (kPa) a (kPa)
Disable protections
The software is equipped with an "installer-on-site" mode ([A.6.D]:
Disable protections) that disables automatic operation by the unit.
# Code Description
[A.6.D] N/A ▪ ON: Automatic operation is disabled.
All protective functions are disabled. If
the user interface home pages are off,
the unit will NOT operate
automatically. To enable automatic
operation and the protective functions,
b (l/min) b (l/min)
set Disable protections=OFF.
▪ OFF: 12 hours after the first power-on, [9-0D]=6 [9-0D]=7
a (kPa) a (kPa)
the unit will automatically set Disable
protections=OFF, ending "installer-on-
site" mode and enabling the protective
functions. If the installer returns to the
site, the installer has to set Disable
protections=ON manually.
Pump operation
When the pump operation function is disabled the pump will stop if
the outdoor temperature is higher than the value set by [4‑02] or if
the outdoor temperature drops below the value set by [F‑01]. When
the pump operation is enabled, the pump operation is possible at all
b (l/min) b (l/min)
outdoor temperatures.
[9-0D]=8
# Code Description a (kPa)
N/A [F‑00] Pump operation:
▪ 0: Disabled if outdoor temperature is
higher than [4‑02] or lower than [F‑01]
depending on heating operation mode.
▪ 1: Possible at all outdoor
temperatures.
Pump speed limitation

Pump speed limitation [9‑0D] defines the maximum pump speed. In
normal conditions, the default setting should NOT be modified. The
pump speed limitation will also be overruled when delta T is b (l/min)
abnormal. a External static pressure
b Water flow rate
# Code Description
N/A [9‑0D] Pump speed limitation
▪ 0: No limitation.
▪ 1~4: General limitation. There is
limitation in all conditions. The
required delta T control and comfort
are NOT guaranteed.
▪ 5~8: Limitation when no actuators.
When there is no heating output, the
pump speed limitation is applicable.
When there is heating output, the
pump speed is only determined by
delta T in relation to the required
capacity. With this limitation range,
delta T is possible and the comfort is
guaranteed.

4P531180-1 – 2018.06 69
10 Configuration
10.1.4 Menu structure: Overview user settings
[1] Set time/date

Date
Time
Daylight Saving Time
Clock type
[2] Holiday <> [2] Holiday

Holiday Holiday
Holiday mode Home Holiday mode Away
From From
Until Until
Use day schedule Operation mode
Heating
[3] Quiet mode (*) DHW
[5] Select schedules

Room temperature
LWT main
(*)Tank temperature
[6] Information
Sensor information
Energy metering [6.2] Energy metering
Error handling
User permission level Consumed elec.
Actuators (*)Consumed gas
Operation modes
Running hours [6.3] Error information
Version Error history
Modbus online Contact/helpdesk number
Warning history
[6.8] Version
User interface
Indoor unit
[7] User settings Outdoor unit
Display [7.1] Display

Temperature lock
Set schedules Contrast
Preset values Backlit LCD time
Allowed operation mode User profile
Unit of measurement Available home pages [7.1.4] Available home pages
Set weather dependent
[7.3] Set schedules Tank
LWT
Room temp. DHW
LWT main
(*) DHW temp
Quiet mode
(*) DHW pump
Elec price
[7.4] Preset values

Room temperature
LWT main
(*) Tank temperature
Quiet level
Elec price
Fuel price
[7.6] Unit of measurement

Decimal point
Temperature
Consumed gas
[7.7] Set weather dependent

Main [7.7.1] Main
Set weather-dependent heating
(*) Only applicable in case of EHY2KOMB28+32AA gas boiler INFORMATION

Depending on the selected installer settings and unit type,
settings will be visible/invisible.

70 4P531180-1 – 2018.06
10 Configuration
10.1.5 Menu structure: Overview installer settings

[A] Installer settings
Language
System layout [A.2] System layout
Space operation
Domestic hot water (DHW) Standard [A.2.1] Standard
Heat sources Options
Confirm layout Unit type
System operation
Commissioning Compressor type
Overview settings Indoor software type
Unit control method
Pump operation mode
Power saving possible
User interface location
Glycol present
Pipe freeze prevention
Hybrid system type
[A.2.2] Options
(*) DHW operation
(*) DHW tank
(*) DHW tank type
(*) Contact type main
(*) DHW pump
External sensor
LAN adapter
Electric heaters
[A.3] Space operation
LWT settings [A.3.1] Leaving water
Room thermostat
Operation range Main [A.3.1.1] Main
Delta T source
LWT setpoint mode
[A.3.2] Room thermostat Temperature range
Modulated LWT
Room temp. range Emitter type
Room temp. offset
Room temp. step [A.3.1.3] Delta T source
[A.3.3] Operation range Heating

Space heating OFF temp
(*)[A.4] Domestic hot water
(*)Type
(*) Disinfection [A.4.4] Disinfection
(*) Maximum setpoint
Disinfection
(*) SP mode Operation day
(*) Weather-dependent curve Start time
Temperature target
Duration
[A.5] Heat sources
Boiler [A.5.2] Boiler
Equilibrium temp.
[A.6] System operation Boiler only ambient temp
Auto restart
Pwr consumpt. control [A.6.3] Pwr consmp ctrl
Averaging time
Ext amb. sensor offset Mode
Forced defrost Type
Savings mode Amp. value
Calorific value kW value
Emergency
Disable protections
Pump down
[A.7] Commissioning
Test run
UFH screed dryout
Air purge
Actuator test run
(*) Only applicable in case of EHY2KOMB28+32AA gas boiler
INFORMATION
Depending on the selected installer settings and unit type,
settings will be visible/invisible.

4P531180-1 – 2018.06 71
10 Configuration
10.2 Gas boiler To reset the gas boiler

INFORMATION
10.2.1 Overview: Configuration
Resetting is only possible when an error occurs.
1 3 4 2 5 6 7 8
Prerequisite: Flashing LED above the button and an error code
on the main display.
Prerequisite: Check the meaning of the error code (see "Error
codes of the gas boiler" on page 92) and resolve the cause.
1 Press to restart the gas boiler.
Maximum space heating supply temperature

a b c d e f
See the user reference guide for more details.
Read out
1 On/off Domestic hot water temperature
2 Main display
3 Space heating operation See the user reference guide for more details.
4 Domestic hot water operation
5 Domestic hot water comfort function eco
6 Domestic hot water comfort function on (continuous)
Keep hot function
7 Service display
The reversible heat pump features a keep hot function that keeps
8 Flashes to indicate a fault
the heat exchanger hot continuously to prevent sweat from occurring
Operation in the gas boiler switch box.
a On/off button
b button In case of heating only models, this function can be deactivated
c button through the parameter settings of the gas boiler.
d Domestic hot water function off/eco/on
e Service button INFORMATION
f Reset button
Do NOT deactivate the keep hot function if the gas boiler is
10.2.2 Basic configuration connected to a reversible indoor unit. It is recommended to
always deactivate the keep hot function if the gas boiler is
connected to a heating only indoor unit.
To turn on/off the gas boiler
It is recommended to always deactivate the keep hot function.
1 Push the button.
Result: The green LED above the button will light up when the Frost protection function
boiler is ON.
The boiler is equipped with an internal frost protection function that
When the gas boiler is OFF, is displayed on the service display to
automatically operates when necessary, even if the boiler is turned
indicate that the power is ON. In this mode, the pressure in the
off. If the heat exchanger temperature drops too low, the burner will
space heating installation will also be displayed on the main display
switch on until the temperature is sufficiently high again. When frost
(bar).
protection is active, is displayed on the service display.
Domestic hot water comfort function To set the parameters via the service code
Not applicable for Switzerland The gas boiler is factory set in accordance with the default settings.
This function can be operated with the domestic hot water comfort Take into account the remarks in the table below when changing the
key ( ). The following functions are available: parameters.
▪ On: The LED lights up. The domestic hot water comfort function 1 Press simultaneously on and until appears on the main
is switched on. The heat exchanger will be kept on temperature to and the service display.
assure instant delivery of hot water. 2 Use the and buttons to set (service code) on the main
▪ Eco: The LED lights up. The domestic hot water comfort display.
function is self-learning. The appliance will learn to adapt to the 3 Press the button to set the parameter on the service display.
pattern of use of hot tap water. For example: the temperature of
the heat exchanger will NOT be maintained during the night or in 4 Use the and buttons to set the parameter to the desired
case of long absence. value on the service display.
▪ Off: Both LED's are OFF. The temperature of the heat exchanger 5 When all settings are done, press until appears on the
is NOT maintained. For example: It will take a while to deliver hot service display.
water to the hot water taps. If there is no need for immediate hot Result: The gas boiler has now been reprogrammed.
water delivery, the domestic hot water comfort function can be
turned off. INFORMATION
▪ Press the button to exit the menu without storing the
parameter changes.
▪ Press the button to load the default settings of the
gas boiler.

72 4P531180-1 – 2018.06
10 Configuration
Parameters on the gas boiler
Parameter Setting Range Default Description

settings
Service code — — To access the installer settings, enter
the service code (=15)
Installation type 0~3 0 ▪ 0=Combi
▪ 1=Heating only + external domestic
hot water tank
▪ 2=Domestic hot water only (no
heating system required)
▪ 3=Heating only
It is recommended not to modify this
setting.
Space heating pump continuous 0~3 0 ▪ 0=Post purge period only
▪ 1=Pump continuously active
▪ 2=Pump continuously active with
MIT switch
▪ 3=Pump on with external switch
This setting has no effect.
Maximum space heating power set ~85% 60% Maximum power in heating. This is a
percentage of the maximum set in
parameter . We strongly recommend
not modifying this setting.
. Maximum capacity space heating — 80 The setting is controlled by the heat
pump pump.
Maximum domestic hot water power ~100% 100% Maximum power in instant domestic
set hot water. This is a percentage of the
maximum set in parameter . Because
(not applicable for Switzerland)
of the 2-digit display, the highest
displayable value is 99. It is however
possible to set this parameter to 100%
(default setting). We strongly
recommend not modifying this setting.
Minimum supply temperature of the 10°C~25°C 25°C Do NOT modify this setting on the
heat curve boiler. Use the user interface instead.
. Maximum supply temperature of the 30°C~90°C 90°C Do NOT modify this setting on the
Minimum outside temperature of the –30°C~10°C –7°C Do NOT modify this setting on the
Maximum outside temperature of the 15°C~30°C 25°C Do NOT modify this setting on the
Space heating pump post purge period 0~15 min 0 min Changing this setting has no effect on
the operation of the unit.
Space heating pump post purge period 0~15 min 0 min Changing this setting has no effect on
after domestic hot water operation the operation of the unit.
Position 3-way valve or electric valve 0~3 0 ▪ 0=Not inverted
▪ 1=Inverted
▪ 2 and higher=Not applicable
Booster 0~1 0 Changing this setting has no effect on
the operation of the unit.
Step modulation 0~1 1 ▪ 0=OFF during space heating
operation
▪ 1=ON during space heating
operation
setting.
Minimal space heating rpm 23%~50% 30% Adjustment range 23~50%.
setting in case of natural gas.

4P531180-1 – 2018.06 73
10 Configuration
Parameter Setting Range Default Description
settings
. Minimum capacity space heating pump — 40 There is no space heating pump in the
gas boiler. Changing this setting has
no effect.
Minimal domestic hot water rpm 23%~50% 25% Adjustment range 23~50%
(40=propane).
setting in case of natural gas.
. Reversible setting 0~1 0 This setting activates the keep hot
function of the gas boiler. It is only
used with reversible heat pump models
and should NEVER be deactivated. It
MUST be deactivated for heating only
models (set to 0).
▪ 0=disabled
▪ 1=enabled
Start rpm space heating 50%~99% 50% This is the fan rpm before heating
ignition. It is recommended not to
modify this setting.
. Start rpm domestic hot water 50%~99% 50% Do not modify this setting.
Maximum fan rpm 45~50 EHY2KOMB28 Use this parameter to set the maximum
AA: 48 fan rpm. It is recommended not to
modify this setting.
EHY2KOMB32
AA: 50
Legionella protection (only when 0~2 0 ▪ 0=Not active
external hot water tank is connected)
▪ 1=Active 1 time per week
▪ 2=Active 1 time per day
Set point space heating (flow 60°C~90°C 85°C Do NOT modify this setting on the
temperature) during heating external boiler. Use the user interface instead.
domestic hot water tank
. Comfort temperature 0°C / 40°C~65°C 0°C Temperature used for eco/comfort
function. When the value is 0°C, the
eco/comfort temperature is the same
as the domestic hot water setpoint.
Otherwise, the eco/comfort
temperature is between 40°C and
65°C.
. Waiting time after a space heating 0 min~15 min 0 min Changing this setting has no effect on
demand from a thermostat. the operation of the unit.
Waiting time after a domestic hot water 0 min~15 min 0 min Amount of time the boiler waits before
demand before a space heating answering a space heating demand
demand is answered. after a domestic hot water demand.
. Number of eco days. 1~10 3 Number of eco days.
Anti-cycling period during space 0 min~15 min 5 min Minimal switch-off time in space
heating operation heating operation. It is recommended
not to modify this setting.
. Reference value for domestic hot water 24-30-36 36 ▪ 24: Not applicable.
▪ 30: Only for EHY2KOMB28AA
▪ 36: Only for EHY2KOMB32AA
Summer mode 1~3 0 ▪ 0=Summer mode deactivated
▪ 1=Summer mode to be activated
with button (code on display=Su)
with button (code on display=So)
with button (code on display=Et)
Heating curve coefficient 0 0 Not applicable

74 4P531180-1 – 2018.06
10 Configuration
Maximum space heating power setting 7 Open the gas tap.

8 Check the gas connections before the gas valve for
The maximum space heating power setting ( ) is factory set to 70%.
gastightness.
If more or less power is required, you can change the fan rpm. The
table below shows the relationship between the fan rpm and the 9 Switch on the mains power.
appliance power. It is strongly recommended NOT to modify this
10 Check the gas connections after the gas valve for gastightness
setting.
(during operation).
Desired power (kW) Setting on service 11 Now check the setting of the CO2 percentage at high setting (
EHY2KOMB28AA EHY2KOMB32AA display (% of max. in display) and low setting ( in display).
rpm)
12 Put a sticker indicating the new gas type on the bottom of the
23.1 26.6 85 gas boiler, next to the nameplate.
20.1 22.4 70 13 Put a sticker indicating the new gas type next to the gas valve,
17.4 19.2 60 over the existing one.
14.6 16.0 50 14 Put the front panel back in its place.
11.8 12.8 40
7.7 8.0 25
A minimum flow rate must be guaranteed so that the boiler does not
go in high temperature error. This can be maintained by opening the
radiator valves if there are any closed, or adding an appropriate by-
pass way in between space heating outlet and space heating inlet of
the boiler if thermostatic valves are fitted to all radiators.
Minimum required flow rate values for corresponding set powers are
given in the table below.
Minimum flow rate Set power (kW)

(l/min)
2.6 5.4 kW
4.0 8.5 kW
8.5 17.8 kW
12.5 26.2 kW b
Note that for the gas boiler the power during burning is increased
slowly and is reduced as soon as the supply temperature is reached. a
c
Frost protection function d
The boiler is equipped with an internal frost protection function that
automatically operates when necessary, even if the boiler is turned
off. If the heat exchanger temperature drops too low, the burner will
switch on until the temperature is sufficiently high again. When frost
protection is active, is displayed on the service display.
To change to a different type of gas

CAUTION
a Coupling
Work on gas carrying parts may ONLY be carried out by a b Gas mixing tube
qualified competent person. ALWAYS comply with local c O-ring
and national regulations. The gas valve is sealed. In d Gas metering ring
Belgium, any modifications to the gas valve MUST be INFORMATION
performed by a certified representative of the
manufacturer. For more information, contact your dealer. The gas boiler is configured for operation with gas type
G20 (20 mbar). However, if the gas type present is G25
If a different type of gas is connected to the appliance than that for (25 mbar), the gas boiler can still be operated without
which the appliance has been set by the manufacturer, the gas modification.
metering MUST be replaced. Conversion sets for other types of gas
are available to order. See "6.3.3 Possible options for the gas About the carbon dioxide setting
boiler" on page 14.
The CO2 setting has been set in the factory and in principle requires
1 Switch the boiler off and isolate the boiler from the mains
no adjustments. The setting can be checked by measuring the CO2
power.
percentage in the combustion gases. In case of possible disturbance
2 Close the gas tap. of the adjustment, replacement of the gas valve or conversion to
another gas type the adjustment must be checked and if necessary
3 Remove the front panel from the appliance.
set according to the instructions below.
4 Unscrew the coupling (a) above the gas valve and twist the gas
Always check the CO2 percentage when the cover is open.
mixing tube towards the rear (b).
5 Replace the O-ring (c) and the gas restriction (d) with the rings To check the carbon dioxide setting
from the conversion set. 1 Switch off the heat pump module with the user interface.
6 Reassemble in reverse sequence.

4P531180-1 – 2018.06 75
10 Configuration
2 Switch off the gas boiler with the button. appears on the CO2 value at Natural Natural Propane P Propane P
service display. minimum power gas G20 gas G25 G31 G31
3 Remove the front panel from the gas boiler. (in (30/50 mb (37 mbar)
Belgium) ar)
4 Remove the sampling point (a) and insert a suitable flue gas (a)
analyser probe. Maximum value
Minimum value 8.4 7.4 9.4 9.4
(a) CO2 value at maximum power recorded at High setting.
11 If the CO2 percentage at maximum and minimum power is
a within the range expressed in the tables above, the CO2 setting
of the boiler is correct. If NOT, adjust the CO2 setting according
to the instructions in the chapter below.
12 Switch off the appliance by pressing the button and put the
sampling point back in its place. Make sure it is gastight.
13 Put the front panel back in its place.
CAUTION
Work on gas carrying parts may only be carried out by a
qualified competent person.
To adjust the carbon dioxide setting
INFORMATION
Only adjust the CO2 setting when you have checked it first
and are sure adjustment is necessary. In Belgium, any
INFORMATION modifications to the gas valve MUST be performed by a
Make sure the start-up procedure of the analyser is certified representative of the manufacturer. For more
completed before inserting the probe into the sampling information, contact your dealer.
point. 1 Remove the cap that covers the adjustment screw. In the
illustration, the cover cap is already removed.
INFORMATION
2 Turn the screw (a) to increase (clockwise) or decrease
Allow the gas boiler to operate steadily. Connecting the
(counterclockwise) the CO2 percentage. See the table below for
measuring probe before stable operation can give incorrect
the desired value.
readings. It is recommended to wait at least 30 minutes.
5 Switch on the gas boiler with the button and create a space
heating demand.
6 Select High setting by simultaneously pressing and twice.
Capital will appear on the service display. The user interface a
will display Busy. Do NOT test when lowercase is displayed. If
this is the case, press and again.
7 Allow readings to stabilise. Wait for at least 3 minutes and
compare the CO2 percentage with the values in the table below.
CO2 value at Natural Natural Propane P Propane P

maximum power gas G20 gas G25 G31 G31
a Adjusting screw with cover
(in (30/50 mb (37 mbar)
Belgium) ar) Measured value at Adjustment values CO2 (%) at
Maximum value 9.6 8.3 10.8 maximum power minimum power (front cover opened)
Minimum value 8.6 7.3 9.8 Natural gas 2H Propane 3P (G31,
(G20, 20 mbar) 30/50/37 mbar)
8 Note down the CO2 percentage at maximum power. This is
10.8 — 10.5±0.1
important with regard to the next steps.
10.6 10.3±0.1
CAUTION
10.4 10.1±0.1
It is NOT possible to adjust the CO2 percentage when test 10.2 9.9±0.1
program is running. When the CO2 percentage deviates
from the values in the table above, please contact your 10.0 9.8±0.1
local service department. 9.8 9.6±0.1
9 Select Low setting by simultaneously pressing and buttons 9.6 9.0±0.1 —

once. will appear on the service display. The user interface 9.4 8.9±0.1
will display Busy. 9.2 8.8±0.1
10 Allow readings to stabilise. Wait for at least 3 minutes and 9.0 8.7±0.1
compare the CO2 percentage with the values in the table below.
8.8 8.6±0.1
8.6 8.5±0.1

76 4P531180-1 – 2018.06
11 Operation
3 After measuring the CO2 percentage and adjusting the setting, 11.3.1 Flow resistance graph for appliance
put the cover cap and the sampling point back in their place.
domestic hot water circuit
Make sure they are gastight.
4 Select High setting by simultaneously pressing and twice. Not applicable for Switzerland
Capital will appear on the service display. l/min
15 B
5 Measure the CO2 percentage. If the CO2 percentage still A
deviates from the values in the table indicating the CO2 13
percentage at maximum power, contact your local dealer. 11

6 Press and simultaneously to exit the test program.
9
7 Put the front panel back in its place.
7
11 Operation 3
1
bar
11.1 Overview: Operation 0 0.2 0.4 0.6 0.8 1.0 1.2 1.4 1.6 1.8 2.0
A 28 kW
The gas boiler is a modulating, high-efficiency boiler. This means B 32 kW
that the power is adjusted in line with the desired heat requirement.
The minimum flow for domestic hot water operation is 2 l/min. The
The aluminium heat exchanger has 2 separate copper circuits. As a
minimum pressure is 0.1 bar. A low flow (<5 l/min) can reduce
result of the separately constructed circuits for space heating and
comfort. Make sure to set the setpoint high enough.
domestic hot water, the heating and the hot water supply can
operate independently, but not simultaneously.
The gas boiler has an electronic boiler controller which does the 11.4 Operation modes
following when heating or hot water supply is required:
The following codes on the service display indicate the following
▪ starting the fan, operating modes.
▪ opening the gas valve, Off
▪ igniting the burner, The gas boiler is out of operation but is supplied with electric power.
▪ constantly monitoring and controlling the flame. There will be no response on space heating and/or domestic hot
water demands. Frost protection is active. This means that the
It is possible to use the domestic hot water circuit of the gas boiler exchanger is heated up if the water temperature in the gas boiler is
without connecting and filling the space heating system. too low. If applicable, the keep hot function will also be active.
If frost protection or keep hot function is activated, will be displayed
11.2 Heating (heating the exchanger). In this mode, the pressure (bar) in the
space heating installation can be read on the main display.
Heating is controlled by the outdoor unit. The boiler will start-up the
heating process when there is a request from the outdoor unit. Waiting mode (blank service display)
INFORMATION The LED at the button is lit and possibly also one of the LEDs for
the domestic hot water comfort function. The gas boiler is waiting for
For third-party gas boilers, prolonged boiler operation at a space heating and/or domestic hot water demand.
low outdoor temperatures might be temporarily interrupted
to protect the outdoor unit and water piping from freezing. Pump overrun of space heating
During this temporary interruption the boiler might appear After each space heating operation, the pump continues to run. This
to be off. function is controlled by the outdoor unit.
Boiler shutdown when the required temperature is reached
11.3 Domestic hot water The boiler controller can temporarily stop the requested space
heating demand. The burner will stop. The shutdown occurs
Not applicable for Switzerland
because the requested temperature is reached. When the
Instant domestic hot water is supplied by the boiler. When a temperature drops too fast and the anti-cycle time has passed, the
simultaneous demand of space heating and domestic hot water shutdown will be cancelled.
occurs, domestic hot water has priority over space heating.
Self-test
This manual only explains the domestic hot water making without
having a domestic hot water tank combined with the system. For the The sensors check the boiler controller. During the check-up, the
operation and needed settings of domestic hot water in combination boiler controller does NOT perform any other tasks.
with a domestic hot water tank needed for Switzerland, please see Ventilation
the manual of the heat pump module.
When the appliance is started, the fan goes to starting speed. When
INFORMATION the starting speed is reached, the burner is lit. The code will also be
visible when post-ventilation is taking place after the burner has
For EHY2KOMB28+32AA, prolonged instant domestic hot
stopped.
water operation at low outdoor temperatures might be
temporarily interrupted to protect the outdoor unit and Ignition
water piping from freezing. When the fan has reached its starting speed, the burner is ignited by
means of electric sparks. During ignition the code will be visible on
the service display. If the burner does NOT ignite, a new ignition
attempt occurs after 15 seconds. If after 4 ignition attempts the
burner is NOT yet burning, the boiler will go into fault mode.

4P531180-1 – 2018.06 77
12 Commissioning
Domestic hot water operation Typical workflow
Not applicable for Switzerland Commissioning typically consists of the following stages:
The domestic hot water supply has priority over space heating 1 Checking the "Checklist before commissioning".
performed by the gas boiler. If the flow sensor detects a domestic 2 Performing an air purge.
hot water demand of more than 2 l/min, space heating by the gas 3 Performing a test run for the system.
boiler will be interrupted. After the fan has reached speed code and 4 If necessary, performing a test run for one or more actuators.
ignition is done, the boiler controller goes into domestic hot water
5 If necessary, performing an underfloor heating screed dryout.
mode.
6 Performing an air purge on the gas supply.
During the domestic hot water operation, the fan speed and hence
7 Performing a test run on the gas boiler.
the appliance power are controlled by the gas boiler controller so
that the domestic hot water temperature reaches the domestic hot
water temperature setting. 12.2 Precautions when commissioning
The domestic hot water supply temperature must be set on the user
interface of the hybrid module. See the user reference guide for INFORMATION
more details. During the first running period of the unit, the required
power may be higher than stated on the nameplate of the
Domestic hot water comfort function/Frost protection/Keep
unit. This phenomenon is caused by the compressor, that
hot function
needs a continuous run time of 50 hours before reaching
Not applicable for Switzerland smooth operation and stable power consumption.
appears on the display when either the domestic hot water comfort
NOTICE
function, the frost protection function or the keep hot function is
active. NEVER operate the unit without thermistors and/or
pressure sensors/switches. Burning of the compressor
space heating operation might result.
When a space heating request is received from the outdoor unit, the
fan is started, followed by the ignition, and the space heating
operation mode. During the space heating operation, the fan speed 12.3 Checklist before commissioning
and hence the appliance power are controlled by the gas boiler
After the installation of the unit, first check the following items. Once
controller so that the space heating water temperature reaches the
all below checks are fulfilled, the unit MUST be closed, ONLY then
desired space heating supply temperature. During the space heating
can the unit be powered up.
operation, the requested space heating supply temperature is
indicated on the operating panel. Depending on the system layout, not all components may be
available.
The space heating supply temperature must be set on the user
interface of the hybrid module. See the user reference guide for You read the complete installation instructions, as
more details. described in the installer reference guide.
The outdoor unit is properly mounted.
The gas boiler is properly mounted.

12 Commissioning
INFORMATION In case of EHY2KOMB28+32AA gas boiler:
The software is equipped with an "installer-on-site" mode The following field wiring has been carried out according
([A.6.D]: Disable protections) that disables automatic to the available documentation and the applicable
operation by the unit. At first installation, the default setting legislation:
is Disable protections=On, meaning automatic operation is ▪ Between the outdoor unit and the local supply panel
disabled. All protective functions are then disabled. If the
▪ Between the gas boiler and the local supply panel
user interface home pages are off, the unit will NOT
operate automatically. To enable automatic operation and ▪ Between the outdoor unit and the gas boiler
the protective functions, set Disable protections=OFF. (communication)
12 hours after the first power-on, the unit will automatically ▪ Between the gas boiler and the room thermostat (if
set Disable protections=OFF, ending "installer-on-site" applicable)
mode and enabling the protective functions. If – after first ▪ Between the gas boiler and the domestic hot water
installation – the installer returns to the site, the installer tank (if applicable)
has to set Disable protections=On manually.
Especially for UK:
The following field wiring has been carried out according
At the time of commissioning, complete all relevant sections of the to the available documentation and the applicable
Benchmark Checklist on the backpages of this document. legislation:
▪ Between the outdoor unit and the local supply panel
12.1 Overview: Commissioning ▪ Between the gas boiler and the local supply panel
This chapter describes what you have to do and know to ▪ Between the outdoor unit and the gas boiler (bivalent
commission the system after it is configured. signal)
▪ Between the outdoor unit and the external pump
The system is properly earthed and the earth terminals
are tightened.

78 4P531180-1 – 2018.06
12 Commissioning
The fuses or locally installed protection devices are 12.4.1 Air purge function
installed according to this document, and have NOT been
bypassed. When commissioning and installing the unit, it is very important to
remove all air in the water circuit. When the air purge function is
The power supply voltage matches the voltage on the
running, the pump operates without actual operation of the unit and
identification label of the unit.
the removal of air in the water circuit will start.
There are NO loose connections or damaged electrical
components in the switch box. NOTICE
There are NO damaged components or squeezed Before starting the air purge, open the safety valve and
pipes on the inside of the outdoor unit. check if the circuit is sufficiently filled with water. Only if
The correct pipe size is installed and the pipes are water escapes the valve after opening it, you can start the
properly insulated. air purge procedure.
There are no water leaks inside the outdoor unit. There are 2 modes for purging air:
▪ Manual: the unit operates with a fixed pump speed and in a fixed
There is NO water leak inside the gas boiler. or custom position of the 3-way valve. The custom position of the
3-way valve is a more than helpful feature to remove all air from
There is NO water leak in the connection between the the water circuit in the space heating or the domestic hot water
gas boiler and the outdoor unit. heating mode. Air purge must be performed for both the space
The shut-off valves are properly installed and fully open. heating and the domestic hot water circuit. The operation speed of
the pump (slow or quick) can also be set.
The manual air purge valves are closed, and the ▪ Automatic: the unit automatically changes the pump speed and
automatic air purge valves (if applicable) are open. switches the position of the 3-way valve between the space
heating and the domestic hot water heating mode.
The pressure relief valve purges water when opened.
Typical workflow
The gas boiler is switched ON. The air purge procedure requires manual action. For a typical
workflow, see "9.6.6 To fill the space heating circuit" on page 39.
Setting . is correctly set on the gas boiler. The setting
Make sure that the leaving water temperature home page, room
must be 0.
temperature home page, and domestic hot water home page are
The minimum water volume is guaranteed in all turned OFF.
conditions. See "To check the water volume" in
"8.3 Preparing water piping" on page 26. The air purge function automatically stops after 42 minutes.
If glycol was added to the system, confirm the correct To perform a manual air purge
glycol concentration, and check if glycol setting [E‑0D]=1.
INFORMATION
NOTICE
Frost protection functions. After first power-on, the unit
▪ Make sure glycol setting [E-0D] matches the liquid runs in "installer-on-site" mode (see "12.3 Checklist before
inside the water circuit (0=water only, 1=water+glycol). commissioning" on page 78). When "installer-on-site"
If the glycol setting is NOT set correctly, the liquid mode ends, the unit's frost protection functions are
inside the piping can freeze. enabled, and you cannot start the air purge function if
▪ When glycol is added to the system, but the glycol Ta<4°C.
concentration is lower than prescribed, the liquid inside Prerequisite: Make sure that the leaving water temperature home
the piping can still freeze. page, room temperature home page, and domestic hot water home
page are turned OFF.
12.4 Checklist during commissioning 1 Set the user permission level to Installer. See "To set the user
permission level to Installer" on page 56.
The minimum flow rate is guaranteed in all conditions. 2 Set the air purge mode: go to [A.7.3.1] > Installer settings >
See "To check the water volume and flow rate" in Commissioning > Air purge > Type.
"8.3 Preparing water piping" on page 26.
3 Select Manual and press .
To perform an air purge.
4 Go to [A.7.3.4] > Installer settings > Commissioning > Air
To perform a test run. purge > Start air purge and press to start the air purge
function.
To perform an actuator test run. Result: The manual air purge starts and the following screen
appears.
Underfloor screed dryout function Tue 01:18
The underfloor screed dryout function is started (if
necessary).
Air purge
Speed Low
To perform a gas pressure test. Circuit SHC
To perform a test run on the gas boiler. Stop Adjust Scroll
5 Use the and buttons to set the desired pump speed.

Result: Low
Result: High

4P531180-1 – 2018.06 79
12 Commissioning
6 If applicable, set the desired position of the 3-way valve (space If the installation of the unit has been done correctly, the unit will
heating/domestic hot water). Use the and buttons to scroll to start up during test operation in the selected operation mode. During
Circuit. the test mode, the correct operation of the unit can be checked by
monitoring leaving water temperature (heating mode) and tank
7 Use the and buttons to set the desired position of the 3-way
temperature (domestic hot water mode).
valve.
Result: SHC or Tank To monitor the temperature, go to [A.6] and select the information
you want to check.
To perform an automatic air purge During a heating test run, the unit will start up in hybrid operation.
The setpoint of the gas boiler during a heating test run is 40°C. Keep
INFORMATION in mind the 5°C overshoot that is possible during boiler operation,
Frost protection functions. After first power-on, the unit especially in combination with floor heating loops.
runs in "installer-on-site" mode (see "12.3 Checklist before
commissioning" on page 78). When "installer-on-site" 12.4.3 To perform an actuator test run
mode ends, the unit's frost protection functions are
enabled, and you cannot start the air purge function if Purpose of the actuator test run is to confirm the operation of the
Ta<4°C. different actuators (e.g., when you select pump operation, a test run
of the pump will start).
Prerequisite: Make sure that the leaving water temperature home
page, room temperature home page, and domestic hot water home Prerequisite: Make sure that the leaving water temperature home
page are turned OFF. page, room temperature home page, and domestic hot water home
page are turned OFF.
1 Set the user permission level to Installer. See "To set the user
1 Set the user permission level to Installer. See "To set the user
2 Set the air purge mode: go to [A.7.3.1] > Installer settings >
2 Go to [A.7.4]: > Installer settings > Commissioning >
Commissioning > Air purge > Type.
Actuator test run.
3 Select Automatic and press .
3 Select an actuator and press . Example: Pump.
4 Go to [A.7.3.4] > Installer settings > Commissioning > Air
4 Select OK and press .
purge > Start air purge and press to start the air purge
function. Result: The actuator test run starts. It automatically stops when
finished. To stop it manually, press , select OK and press .
Result: Air purging will start and the following screen will be
shown.
Possible actuator test runs
Tue 01:18 ▪ Pump test
Air purge INFORMATION
Speed Low
Circuit SHC Make sure that all air is purged before executing the test
run. Also avoid disturbances in the water circuit during the
test run.
Stop Adjust Scroll
▪ 3-way valve test
To interrupt air purge ▪ Bottom plate heater test
1 Press and press to confirm the interruption of the air ▪ Bivalent signal test (in case of third-party gas boiler)
purge function. ▪ Circulation pump test
▪ Gas boiler test (in case of EHY2KOMB28+32AA gas boiler)
12.4.2 To perform a test run
INFORMATION
Prerequisite: Make sure that the leaving water temperature home
page, room temperature home page, and domestic hot water home The setpoint during a boiler test run is 40°C. Keep in mind
page are turned OFF. the 5°C overshoot that is possible during boiler operation,
1 Set the user permission level to Installer. See "To set the user especially in combination with floor heating loops.
2 Go to [A.7.1]: > Installer settings > Commissioning > Test 12.4.4 Underfloor heating screed dryout
run. This function is used for drying out the screed of an underfloor
3 Select a test and press . Example: Heating. heating system very slowly during the construction of a house. It
allows the installer to program and execute this program.
4 Select OK and press .
Result: The test run starts. It stops automatically when done
(±30 min). To stop it manually, press , select OK and press . temperature home page, and domestic hot water home page are
turned OFF.
INFORMATION
INFORMATION
▪ If Emergency is set to Manual ([A.6.C]=0), and the unit
When starting up the system in a cold climate, it may be is triggered to start emergency operation, the user
required to start up with a small water volume. To do this, interface will ask confirmation before starting. The
gradually open the heat emitters. As a result, the water underfloor heating screed dryout function is active even
temperature will gradually rise. Monitor the inlet water if the user does NOT confirm emergency operation.
temperature ([6.1.6] in the menu structure) and make sure
it does NOT drop below 15°C. ▪ During underfloor heating screed dryout, pump speed
limitation [9‑0D] is NOT applicable.

80 4P531180-1 – 2018.06
12 Commissioning
NOTICE ▪ Use and to scroll through the schedule.
▪ Use and to adjust the selection.
The installer is responsible for:
If a time is selected, you can set the duration between 1 and
▪ contacting the screed manufacturer for the initial 72 hours.
heating instructions to avoid cracking the screed, If a temperature is selected, you can set the desired leaving
▪ programming the underfloor heating screed dryout water temperature between 15°C and 55°C.
schedule according to the above instruction of the 4 To add a new step, select "–h" or "–" on an empty line and
screed manufacturer, press .
▪ checking the proper functioning of the setup on a 5 To delete a step, set the duration to "–" by pressing .
regular basis,
6 Press to save the schedule.
▪ selecting the correct program complying with the type
of the used screed of the floor. It is important that there is no empty step in the program.
The schedule will stop when a blank step is programmed
NOTICE OR when 20 consecutive steps have been executed.
To perform an underfloor heating screed dryout, room frost
protection needs to be disabled ([2‑06]=0). By default, it is To perform an underfloor heating screed dryout
enabled ([2‑06]=1). However, due to the "installer-on-site"
mode (see "Commissioning"), room frost protection will be INFORMATION
automatically disabled for 12 hours after the first power-on. In case of third-party gas boiler. Only the heat pump is
If the screed dryout still needs to be performed after the used during the underfloor heating screed dryout.
first 12 hours of power-on, manually disable room frost Possible consequence: Underfloor heating screed dryout
protection by setting [2‑06] to "0", and KEEP it disabled is not possible at low outdoor temperatures.
until the screed dryout has finished. Ignoring this notice will Prerequisite: Make sure there is ONLY 1 user interface connected
result in cracking of the screed. to your system to perform an underfloor heating screed dryout.
NOTICE Prerequisite: Make sure that the leaving water temperature home
page, room temperature home page, and domestic hot water home
For the underfloor heating screed dryout to be able to start, page are turned OFF.
make sure the following settings are met:
1 Go to [A.7.2]: > Installer settings > Commissioning > UFH
▪ [4‑00]=1 screed dryout.
▪ [D‑01]=0 2 Set a dryout program.
▪ [4‑08]=0 3 Select Start dryout and press .
▪ [4‑01]≠1 4 Select OK and press .
The installer can program up to 20 steps. For each step he needs to Result: The underfloor heating screed dryout starts and following
enter: screen will be shown. It stops automatically when done. To stop it
manually, press , select OK and press .
1 the duration in hours, up to 72 hours,
Tue 15:10
2 the desired leaving water temperature.
Screed dryout
Example: Current step 1
T Remaining 14d 12h
24h (1) 36h (2) Desired LWT 25°C
Stop
35°C (2)
To readout the status of an underfloor heating
25°C (1) screed dryout
A1
1 Press .
t 2 The current step of the program, the total remaining time, and
T Desired leaving water temperature (15~55°C) the current desired leaving water temperature will be displayed.
t Duration (1~72 h)
(1) Action step 1 INFORMATION
(2) Action step 2
There is limited access to the menu structure. Only the
To program an underfloor heating screed dryout following menus can be accessed:
schedule ▪ Information.
1 Set the user permission level to Installer. See "To set the user ▪ Installer settings > Commissioning > UFH screed
permission level to Installer" on page 56. dryout.
2 Go to [A.7.2]: > Installer settings > Commissioning > UFH
screed dryout > Set dryout schedule.
To interrupt an underfloor heating screed dryout
3 Use the , , , and to program the schedule. When the program is stopped by an error, an operation switch off, or
a power failure, the U3 error will be displayed on the user interface.
To resolve the error codes, see "15.6 Solving problems based on
error codes" on page 90. To reset the U3 error, your User
permission level needs to be Installer.
1 Go to the underfloor heating screed dryout screen.

4P531180-1 – 2018.06 81
13 Hand-over to the user
2 Press . Program Button combination Display
3 Press to interrupt the program. Burner ON at and
4 Select OK and press . minimum power
Burner ON, maximum and (1×)
Result: The underfloor heating screed dryout program is stopped.
space heating power
setting
When the program is stopped due to an error, an operation switch- Burner ON, maximum and (2×)
off, or a power failure, you can read out the underfloor heating domestic hot water
screed dryout status. setting
5 Go to [A.7.2]: > Installer settings > Commissioning > UFH Stop test program and Actual situation
screed dryout > Dryout status > Stopped at and followed by the
last executed step. NOTICE
6 Modify and restart the execution of the program. If an 81‑04 error occurs, then do NOT perform a test run
on the gas boiler.
12.4.5 To perform a gas pressure test
1 Connect a suitable gauge on the gas valve. Static pressure
MUST be 20 mbar. 13 Hand-over to the user
Once the test run is finished and the unit operates properly, please
make sure the following is clear for the user:
▪ Fill in the installer setting table (in the operation manual) with the
actual settings.
▪ Make sure that the user has the printed documentation and ask
him/her to keep it for future reference. Inform the user that he can
find the complete documentation at the URL mentioned earlier in
this manual.
▪ Explain the user how to properly operate the system and what to
do in case of problems.
▪ Show the user what to do for the maintenance of the unit.
▪ Explain the user about energy saving tips as described in the
operation manual.
14 Maintenance and service

Especially for UK:
After servicing, complete the relevant Service Interval Record
2 Select test program " ". See "12.4.6 To perform a test run on section of the Benchmark Checklist located on the backpages of this
the gas boiler" on page 82. Static pressure MUST be 20 mbar document.
(+ or – 1 mbar). If the working pressure is <19 mbar, the gas
boiler output will be reduced and the correct combustion NOTICE
reading may NOT be obtained. Do NOT adjust the air and/or Maintenance MUST be done by an authorized installer or
gas ratio. To obtain sufficient working pressure, gas supply service agent.
MUST be correct.
We recommend performing maintenance at least once a
INFORMATION year. However, applicable legislation might require shorter
maintenance intervals.
Make sure the working inlet pressure does NOT interfere
with other gas appliances installed.
14.1 Overview: Maintenance and
12.4.6 To perform a test run on the gas boiler service
The gas boiler has a test run function. Activating this function results This chapter contains information about:
in the activation of the gas boiler (pump starts and fan starts with a
fixed speed), without the control functions being actuated. The safety ▪ The yearly maintenance of the outdoor unit
functions remain active. The test run can be stopped by pressing ▪ Cleaning the gas boiler
and simultaneously or will end automatically after 10 minutes. To
perform a test run, switch off the system with the user interface.
14.2 Maintenance safety precautions
temperature home page, and domestic hot water home page are DANGER: RISK OF ELECTROCUTION
turned OFF.
There may be no error on the gas boiler or the heat pump module. DANGER: RISK OF BURNING
During a gas boiler test run, "busy" will be displayed on the user
interface.

82 4P531180-1 – 2018.06
NOTICE: Risk of electrostatic discharge ▪ Dirty water coming out of the relief valve:
Before performing any maintenance or service work, touch ▪ open the valve until the discharged water does NOT contain dirt
a metal part of the unit in order to eliminate static electricity anymore
and to protect the PCB. ▪ flush the system and install an additional water filter (a
magnetic cyclone filter is preferable).
14.3 Outdoor unit It is recommended to do this maintenance more frequently.
Relief valve of the domestic hot water tank (field supply)
14.3.1 Opening the outdoor unit Open the valve and check the correct operation. Water may be very
See "9.2.2 To open the outdoor unit" on page 30. hot!
Checkpoints are:
14.3.2 Checklist for yearly maintenance of the ▪ The water flow coming from the relief valve is high enough, no
outdoor unit blockage of the valve or in between piping is suspected.
Check the following at least once a year: ▪ Dirty water coming out of the relief valve:
▪ Heat exchanger ▪ open the valve until the discharged water does not contain dirt
anymore
▪ Water pressure
▪ flush and clean the complete tank, including the piping between
▪ Water filter
the relief valve and cold water inlet.
▪ Water pressure relief valve
To make sure this water originates from the tank, check after a tank
▪ Pressure relief valve of the domestic hot water tank heat up cycle.
▪ Switch box It is recommended to do this maintenance more frequently.
▪ Freeze protection valves Switch box
▪ Vacuum breaker Carry out a thorough visual inspection of the switch box and look for
obvious defects such as loose connections or defective wiring.
Heat exchanger
The heat exchanger of the outdoor unit can get blocked up due to WARNING
dust, dirt, leaves, etc. It is recommended to clean the heat If the internal wiring is damaged, it has to be replaced by
exchanger yearly. A blocked heat exchanger can lead to too low the manufacturer, its service agent or similarly qualified
pressure or too high pressure leading to worse performance. persons.
Water pressure
Freeze protection valves
Keep water pressure above 1 bar. If it is lower, add water.
▪ Replace the freeze protection valves every 3~7 years (depending
Water filter on the water quality).
Clean the water filter. ▪ Replace the freeze protection valves if they do not close properly
anymore. Example: When they opened and dirt got stuck inside
NOTICE the valves.
Handle the water filter with care. Do NOT use excessive Example: Replace the freeze protection valve inside the outdoor
force when you reinsert the water filter so as NOT to unit as follows:
damage the water filter mesh.
1 2
a a
1 3
2 1 2
b1
b2
4
5 a Connection piece for freeze protection valve

b1 Old freeze protection valve
b2 New freeze protection valve
Vacuum breaker
Dismantle the vacuum breaker and clean it's cartridge with water.
In case of malfunction: replace the vacuum breaker.
Water pressure relief valve
Open the valve and check if it operates correctly. The water may be
very hot! 14.4 Gas boiler
Checkpoints are:
14.4.1 Opening the gas boiler
▪ The water flow coming from the relief valve is high enough, no
blockage of the valve or in between piping is suspected. See "9.2.3 To open the gas boiler" on page 31.
14.4.2 To disassemble the gas boiler

1 Turn off the appliance.
2 Turn off the main power supply of the appliance.

4P531180-1 – 2018.06 83
3 Close the gas tap.
4 Remove the front panel.
5 Wait until the appliance has cooled down.
6 Unscrew the coupling nut at the base of the flue pipe by turning
counterclockwise.
7 Slide the flue pipe upwards by turning it clockwise until the

bottom of the pipe is above the condensate drain pan
connection.
9 Lift the condensate drain pan on the left-hand side from the
connection to the condensate trap.
10 Turn it to the right with the condensate trap connection over the
edge of the base tray.
8 Pull the bottom of the pipe forwards and remove the pipe
downwards by turning the pipe alternately clockwise and
counterclockwise.

84 4P531180-1 – 2018.06
14.4.4 To assemble the gas boiler

CAUTION
▪ When fitting the various seals, check them for damage,
hardening, tears or hairline tears, and/or discolouration.
Replace them when necessary.
▪ Check the position of the seals.
▪ Not fitting the sensors S1 and/or S2 or fitting them
incorrectly can result in serious damage.
▪ Warranty will be void by NOT correctly replacing the
removed parts.
1 Check the correct position of the seal around the front cover.
2 Place the front cover on the heat exchanger and secure by
using the socket head screws plus serrated lock washers.
3 Tighten the socket head screws equally hand-tight by turning
the hex key clockwise.
4 Fit the gas connection below the gas valve.
5 Fit the connector to the fan and the ignition unit to the gas
11 Push the backside of the condensate drain pan downwards valve.
from the connection to the heat exchanger and remove it.
6 Fit the condensate drain by sliding on the exchanger outlet
stump with the condensate trap connection still in front of the
base tray.
12 Remove the connector from the fan and the ignition unit from
the gas valve. a Base tray
13 Unscrew the coupling below the gas valve. 7 Turn the condensate drain to the left and push it downwards
14 Unscrew the socket head screws from the front cover and into the condensate trap connection. Make sure in doing this
remove the socket complete with gas valve and fan to the front. that the back of the condensate drain pan comes to rest on the
lug of the back of the base tray.
NOTICE
Make sure that the burner, insulation plate, gas valve, gas
supply and fan do NOT get damaged.
14.4.3 To clean the inside of the gas boiler

1 Clean the heat exchanger from top to bottom with a plastic
brush or compressed air.
2 Clean the underside of the heat exchanger.
3 Clean the condensate drain pan with water.
4 Clean the condensate trap with water.

4P531180-1 – 2018.06 85
15 Troubleshooting
15.2 Precautions when troubleshooting

WARNING
▪ When carrying out an inspection on the switch box of
the unit, ALWAYS make sure that the unit is
disconnected from the mains. Turn off the respective
circuit breaker.
▪ When a safety device was activated, stop the unit and
find out why the safety device was activated before
resetting it. NEVER shunt safety devices or change
their values to a value other than the factory default
setting. If you are unable to find the cause of the
problem, call your dealer.
DANGER: RISK OF ELECTROCUTION
WARNING
Prevent hazards due to inadvertent resetting of the thermal
cut-out: power to this appliance MUST NOT be supplied
through an external switching device, such as a timer, or
8 Fill the condensate trap with water and fit it to the connection
connected to a circuit that is regularly turned ON and OFF
below the condensate drain pan.
by the utility.
9 Slide the flue pipe, turning it counterclockwise, with the top
around the flue adapter into the top cover. DANGER: RISK OF BURNING
10 Insert the bottom into the condensate drain pan and tighten the
coupling nut clockwise.
11 Open the gas tap and check the gas connections below the gas
15.3 General guidelines
valve and on the mounting bracket for leakage. Before starting the troubleshooting procedure, carry out a thorough
12 Check the space heating and the water pipes for leakages. visual inspection of the unit and look for obvious defects such as
loose connections or defective wiring.
13 Turn on the main power supply.
14 Turn on the appliance by pushing the button.
15.4 Solving problems based on
15 Check the front cover, the fan connection on the front cover and
the flue pipe components for leakage.
symptoms
16 Check the gas/air adjustment.
15.4.1 Symptom: The unit is NOT heating as
17 Fit the casing, tighten the 2 screws on the left and right side of expected
the display.
18 Close the display cover. Possible causes Corrective action
19 Check the heating and hot water supply. The temperature setting is NOT Check the temperature setting on
correct the remote controller. See the
operation manual.
15 Troubleshooting
15.1 Overview: Troubleshooting

This chapter describes what you have to do in case of problems.
It contains information about:
▪ Solving problems based on symptoms
▪ Solving problems based on error codes
Before troubleshooting
Carry out a thorough visual inspection of the unit and look for
obvious defects such as loose connections or defective wiring.

86 4P531180-1 – 2018.06
15 Troubleshooting
Possible causes Corrective action Possible causes Corrective action
The water flow is too low Check and make sure that: The water pressure at the pump Check and make sure that:
inlet is too low
▪ All shut-off valves of the water ▪ The water pressure is >1 bar.
circuit are completely open.
▪ The pressure sensor of the
▪ The water filter is clean. Clean gas boiler is not broken.
if necessary.
▪ The expansion vessel is NOT
▪ There is no air in the system. broken.
Purge air if necessary. You
▪ The pre-pressure setting of the
can purge air manually (see
expansion vessel is correct
"To perform a manual air
(see the manual of the
purge" on page 79) or use the
expansion vessel).
automatic air purge function
(see "To perform an automatic
air purge" on page 80). 15.4.4 Symptom: The pressure relief valve opens
▪ The water pressure is >1 bar. Possible causes Corrective action
▪ The expansion vessel is NOT The expansion vessel is broken Replace the expansion vessel.
broken.
The water volume in the Make sure that the water volume
▪ The resistance in the water installation is too high in the installation is below the
circuit is NOT too high for the maximum allowed value (see
pump (see the ESP curve in "8.3.4 To check the water volume
the "Technical data" chapter). and flow rate" on page 28 and
If the problem persists after you "8.3.5 Changing the pre-pressure
have conducted all of the above of the expansion vessel" on
checks, contact your dealer. In page 29).
some cases, it is normal that the The water circuit head is too high The water circuit head is the
unit decides to use a low water difference in height between the
flow. outdoor unit and the highest
The water volume in the Make sure that the water volume point of the water circuit. If the
installation is too low in the installation is above the outdoor unit is located at the
minimum required value (see highest point of the installation,
"8.3.4 To check the water volume the installation height is
and flow rate" on page 28). considered 0 m. The maximum
water circuit head is defined by
the expansion vessel (see the
15.4.2 Symptom: The compressor does NOT option on boiler or third-party
start (space heating or domestic water expansion vessel).
heating) Check the installation
requirements.
Possible causes Corrective action
The unit must start up out of its If the water temperature is too
operation range (the water low, the unit uses the gas boiler
15.4.5 Symptom: The water pressure relief valve
temperature is too low) to reach the minimum water leaks
temperature first (15°C).
Check and make sure that:
Dirt is blocking the water Check whether the pressure
▪ The power supply to the gas pressure relief valve outlet relief valve works correctly by
boiler is correctly wired. turning the red knob on the valve
▪ The interconnection cable counterclockwise:
between the gas boiler and the ▪ If you do NOT hear a clacking
outdoor unit is properly sound, contact your dealer.
connected.
▪ If the water keeps running out
If the problem persists after you of the unit, close both the
have conducted all of the above water inlet and outlet shut-off
checks, contact your dealer. valves first and then contact
your dealer.
15.4.3 Symptom: The pump is making noise
(cavitation)
There is air in the system Purge air manually (see "To
perform a manual air purge" on
page 79) or use the automatic air
purge function (see "To perform
an automatic air purge" on
page 80).

4P531180-1 – 2018.06 87
15 Troubleshooting
15.4.6 Symptom: The space is NOT sufficiently Possible causes Corrective action
heated at low outdoor temperatures The disinfection operation was Do NOT press the button
stopped manually: with the user while the disinfection function is
Possible causes Corrective action interface displaying the DHW active.
Gas boiler operation is not Check and make sure that: home page and its user
activated permission level set to Installer,
▪ The gas boiler is switched On
the button was pressed
and is NOT in standby mode.
during disinfection operation.
▪ The communication cable
between the gas boiler and the
15.4.9 Symptom: Boiler abnormality detection
outdoor unit is properly
mounted.
(HJ-11 error)
▪ There is no error code on the Possible causes Corrective action
gas boiler display. Communication cable problem Mount the communication cable
The gas boiler equilibrium Increase the "equilibrium between the gas boiler and the
temperature has not been temperature" to activate gas outdoor unit properly.
configured correctly boiler operation at a higher Boiler error Check the boiler display for error
outdoor temperature. Go to: information.
▪ [A.5.2.2] > Installer settings >
Heat sources > Boiler > 15.4.10 Symptom: Boiler/hydrobox combination
Equilibrium temp. OR
abnormality (UA52 error)
▪ [A.8] > Installer settings >
Overview settings [5‑01] Possible causes Corrective action
There is air in the system. Purge air manually or Boiler/hydrobox mismatch Make sure that the . setting is
automatically. See the air purge set to 0.
function in the "Commissioning" Incompatibility of software Update the boiler and hydrobox
chapter. software to the latest version.
15.4.7 Symptom: The pressure at the tapping 15.4.11 Symptom: The burner does NOT ignite
point is temporarily unusually high
Possible causes Corrective action Gas tap is closed. Open the gas tap.
Failing or blocked pressure relief ▪ Flush and clean the complete Air in the gas tap. Remove air from the gas pipe.
valve. tank including the piping
between pressure relief valve Gas supply pressure too low. Contact the gas supply company.
and the cold water inlet. No ignition. Replace the ignition electrode.
▪ Replace the pressure relief No spark. Ignition unit on gas ▪ Check the cabling.
valve. valve faulty.
▪ Check the spark plug cap.
▪ Replace the ignition unit.
15.4.8 Symptom: Tank disinfection function is
Gas/air adjustment NOT correctly Check the adjustment. See "To
NOT completed correctly (AH-error) set. check the carbon dioxide
setting" on page 75.
Fan faulty. ▪ Check the wiring.
The disinfection function was Program the start-up of the
interrupted by domestic hot water disinfection function when the ▪ Check the fuse. If necessary,
tapping coming 4 hours NO domestic hot replace the fan.
water tapping is expected. Fan dirty. Clean the fan.
Large domestic hot water tapping When the Domestic hot water > Gas valve faulty. ▪ Replace the gas valve.
happened recently before the Type > Reheat or Reheat +
programmed start-up of the sched. is selected, it is ▪ Re-adjust the gas valve, see
disinfection function recommended to program the "To check the carbon dioxide
start-up of the disinfection setting" on page 75.
function at least 4 hours later
than the last expected large hot 15.4.12 Symptom: The burner ignites noisily
water tapping. This start-up can
be set via the installer settings Possible causes Corrective action
(disinfection function). Gas supply pressure too high. The house pressure switch may
When the Domestic hot water > be faulty. Contact the gas
Type > Scheduled only is company.
selected, it is recommended to Incorrect ignition gap. ▪ Replace the ignition pin.
program a Storage eco 3 hours
before the scheduled start-up of ▪ Check the ignition electrode
the disinfection function to gap.
preheat the tank. Gas/air adjustment NOT correctly Check the setting. See "To check
set. the carbon dioxide setting" on
page 75.

88 4P531180-1 – 2018.06
15 Troubleshooting
Possible causes Corrective action Possible causes Corrective action
Weak spark. Check the ignition gap. No circulation in the installation. Check whether there is
circulation. At least 2 or 3
Replace the ignition electrode.
radiators MUST be open.
Replace the ignition unit on the
The boiler power has NOT been Adjust the power. See "Maximum
gas valve.
correctly set for the installation. space heating power setting" on
page 75.
28.3~30.2 mm
No heat transfer as a result of Descale or flush the heat
lime scale or fouling in the heat exchanger on the space heating
exchanger. side.
15.4.17 Symptom: No domestic hot water

a
a Spark gap (±4.5 mm)
Not applicable for Switzerland

15.4.13 Symptom: The burner resonates The burner is NOT firing on Replace S3.
domestic hot water: S3 faulty.
The burner does NOT ignite. See "15.4.11 Symptom: The
Gas supply pressure too low. The house pressure switch may
burner does NOT ignite" on
be faulty. Contact the gas
page 88.
company.
Recirculation of combustion Check the flue gas and the air
gasses. supply. 15.4.18 Symptom: Hot water does NOT reach the
Gas/air adjustment NOT correctly Check the adjustment. See "To
temperature (no tank installed)
set. check the carbon dioxide Not applicable for Switzerland
setting" on page 75.
15.4.14 Symptom: No space heating by the gas Domestic hot water flow is too Adjust the inlet assembly.
boiler high.
Temperature setting for water Increase the domestic hot water
Possible causes Corrective action circuit is too low. setpoint on the domestic hot
Heat pump error Check the user interface. water homepage of the user
interface.
Communication problem with the Make sure the communication
heat pump. cable is properly installed. No heat transfer as a result of Descale or flush the exchanger
lime scale or fouling in the heat domestic hot water side.
Incorrect heat pump settings. Check the settings in the heat
exchanger domestic hot water
pump manual.
side.
The service display displays " ", Switch on the gas boiler with .
Cold water temperature <10°C. The water inlet temperature is
the gas boiler is switched off.
too low.
No current (24 V) ▪ Check the wiring.
The domestic hot water ▪ The flow is too low. To
▪ Check the connector X4. temperature fluctuates between guarantee comfort, a minimum
The burner does NOT fire on Replace sensor S1 or S2. See hot and cold. water flow of 5 l/min is
space heating: sensor S1 or S2 "Error codes of the gas boiler" on recommended.
faulty. page 92. ▪ Increase the domestic hot
Burner does NOT ignite. See "15.4.11 Symptom: The water setpoint on the domestic
burner does NOT ignite" on hot water homepage of the
page 88. user interface.
15.4.15 Symptom: The power is reduced 15.4.19 Symptom: Hot water does NOT reach the
temperature (tank installed)
At high rpm, the power has fallen ▪ Check the appliance and flue Possible causes Corrective action
by more than 5%. system for fouling. The gas boiler has an error code. Check the display of the gas
boiler for more information.
▪ Clean the appliance and flue
system. The outdoor unit has an error Check for possible errors on the
code. user interface.
15.4.16 Symptom: Space heating does NOT reach The 3-way valve is not working ▪ Check the installation of the 3-
correctly. way valve.
the temperature
▪ In case of domestic hot water
Possible causes Corrective action operation, the flow should be
Weather-dependent setpoint Check the setting on the user directed to the tank.
setting is incorrect. interface and adjust if necessary.
Temperature is too low. Increase the space heating
temperature.

4P531180-1 – 2018.06 89
15 Troubleshooting
15.5 Solving problems based on LED 15.6.1 Error codes: Overview

behaviour Error codes of the outdoor unit
15.5.1 Location of the outdoor unit LED Refrigerant part
Open the outdoor unit (see "9.2.2 To open the outdoor unit" on Error code Detailed error Description
page 30). The following illustration indicates the location of the code
outdoor unit LED on the PCB: A5 00 OU: High pressure cooling/Peak
cut/ freeze protection problem.
Please contact your dealer.
PCB
E1 00 OU: PCB defect.
LED A
Power reset required.
E3 00 OU: Actuation of high pressure
switch (HPS).
E5 00 OU: Overheat of inverter
compressor motor.
E6 00 OU: Compressor startup defect.
E7 00 OU: Malfunction of outdoor

unit fan motor.
15.5.2 To diagnose faults
LED behaviour E8 00 OU: Power input overvoltage.
Diagnosis Please contact your dealer.
LED flashing Normal
LED on (a) EA 00 OU: Cool/heat switchover

problem.
LED off Case 1: supply voltage (for power saving)
Case 2: power supply fault
H0 00 OU: Voltage/current sensor
Case 3(a)
problem.
(a) Follow the procedure below.
Check if the outdoor unit is faulty
H3 00 OU: Malfunction of high
1 Turn the power off and on again.
pressure switch (HPS)
2 Check the LED within approximately 3 minutes.
If the LED behaviour recurs, the outdoor unit PCB is faulty.
H6 00 OU: Malfunction of position
Note: Error detection should be done by using the remote control
fault diagnosis. detection sensor.
15.6 Solving problems based on error H8 00 OU: Malfunction of compressor
codes input (CT) system.

When a problem happens, an error code appears on the user
interface. It is important to understand the problem and to take H9 00 OU: Malfunction of outdoor
measures before resetting an error code. This should be done by a air thermistor.
licensed installer or by your local dealer.
This chapter gives you an overview of all error codes and the
F3 00 OU: Malfunction of discharge
content of the error code as it appears on the user interface.
pipe temperature.
For a more detailed troubleshooting guideline for each error, please
see the service manual. Please contact your dealer.
F6 00 OU: Abnormal high pressure
in cooling.

90 4P531180-1 – 2018.06
15 Troubleshooting
Error code Detailed error Description Error code Detailed error Description
code code
FA 00 OU: Abnormal high pressure, 89 02 Heat exchanger frozen.
actuation of HPS.
JA 00 OU: Malfunction of high 89 03 Heat exchanger frozen.
pressure sensor.
J3 00 OU: Malfunction of discharge 8F 00 Abnormal increase outlet
pipe thermistor. water temperature (DHW).
J6 00 OU: Malfunction of heat 8H 00 Abnormal increase outlet
exchanger thermistor. water temperature.
J6 07 OU: Malfunction of heat 8H 03 Overheating water circuit
exchanger thermistor. (thermostat).
L3 00 OU: Electrical box temperature A1 00 Zero cross detection problem.
rise problem. Power reset required.
Please contact your dealer. Please contact your dealer.
L4 00 OU: Malfunction of inverter A1 00 EEPROM reading error.
radiating fin temperature rise.
L5 00 OU: Inverter instantaneous AA 01 Backup heater overheated.
overcurrent (DC). Power reset required.
P4 00 OU: Malfunction of radiating AC 00 Booster heater overheated.
fin temperature sensor. Please contact your dealer.
U0 00 OU: Shortage of refrigerant. AH 00 Tank disinfection function not
Please contact your dealer. completed correctly.
U2 00 OU: Defect of power supply AJ 03 Too long DHW heat-up time

voltage. required.
U7 00 OU: Transmission malfunction C4 00 Heat exchanger temperature
between main CPU- INV CPU. sensor problem.
CJ 02 Room temperature sensor
Hydro part
problem.
Error code Detailed error Description
code Please contact your dealer.
80 00 Returning water temperature EC 00 Abnormal increase tank
sensor problem. temperature.

81 00 Leaving water temperature EC 04 Tank preheating
sensor problem.
89 01 Heat exchanger frozen. H1 00 External temperature
sensor problem.

4P531180-1 – 2018.06 91
15 Troubleshooting
Error code Detailed error Description INFORMATION
code
Error EC-04 is reset automatically from the moment the
HC 00 Tank temperature sensor domestic hot water tank is preheated to a sufficiently high
problem. temperature.
Please contact your dealer. INFORMATION

HJ 11 Boiler abnormality detection If the unit detects flow when the pump is not running, an
Check boiler external device might be causing flow, or there might be
something wrong with the flow measuring devices (flow
Refer to boiler manual
sensor and flow switch).
U3 00 Under floor heating screed
▪ If the flow sensor detects flow when the pump is not
dryout function not completed running, the unit will stop operation and the user
correctly. interface will display error C0‑00. For the unit to resume
operation, this error needs to be reset manually.
U4 00 Indoor/outdoor unit
▪ If the flow switch detects flow when the pump is not
communication problem. running, the unit will temporarily stop operation and the
user interface will display error C0‑01. After some time,
U5 00 User interface the error will reset automatically and the unit will
resume operation. If the problem persists, the unit will
communication problem. stop operation and the user interface will display error
C0‑02. For the unit to resume operation, this error
needs to be reset manually.
U6 36 Boiler standby abnormality
Check boiler Error codes of the gas boiler
Refer to boiler manual The controller on the gas boiler detects faults and indicates them on
U8 01 Connection with adapter lost the display by error codes.

U8 02 Connection with room thermostat
lost
U8 08 Boiler communication
malfunction
UA 00 Indoor unit, outdoor unit
matching problem. If the LED is flashing, the controller has detected a problem. Once
the problem is rectified, the controller can be restarted by pressing
Power reset required. the button.
UA 52 Boiler, indoor unit matching Following table shows a list of error codes and the possible
problem. solutions.
Please contact your dealer. Error Cause Possible solution
See "15.4.10 Symptom: Boiler/ code
hydrobox combination 10, 11, Sensor fault S1 ▪ Check wiring
abnormality (UA52 error)" on 12, 13,
▪ Replace S1
page 88 14
20, 21, Sensor fault S2 ▪ Check wiring
INFORMATION
22, 23,
▪ Replace S2
In case of error code AH and no interruption of the 24
disinfection function occurred due to domestic hot water
0 Sensor fault after Replace S1 and/or S2
tapping, following actions are recommended:
self-check
▪ When the Domestic hot water > Type > Reheat or 1 Temperature too ▪ Air in installation
Reheat + sched. is selected, it is recommended to high
program the start-up of the disinfection function at least ▪ Pump is NOT running
4 hours later than the last expected large hot water ▪ Insufficient flow in installation
tapping. This start-up can be set by installer settings
▪ Radiators are closed
(disinfection function).
▪ Pump setting is too low
▪ When the Domestic hot water > Type > Scheduled only
is selected, it is recommended to program a Storage 2 S1 and S2 ▪ Check cable set
eco 3 hours before the scheduled start-up of the interchanged
▪ Replace S1 and S2
disinfection function to preheat the tank.
4 No flame signal ▪ Gas tap is closed
INFORMATION ▪ No or incorrect ignition gap
Error AJ-03 is reset automatically from the moment there is ▪ Gas supply pressure is too low or
a normal tank heat-up. fails
▪ Gas valve or ignition unit is NOT
powered

92 4P531180-1 – 2018.06
16 Disposal
Error Cause Possible solution 1 Remove the valve cap from the liquid stop valve and the gas
code stop valve.
5 Poor flame signal ▪ Condensate drain blocked 2 On the user interface, start the pump down operation. Go to
[A.6.E.1]: > Installer settings > System operation > Pump
▪ Check adjustment of gas valve
down > Start pump down.
6 Flame detection ▪ Replace ignition cable and spark
fault plug cap 3 After ±2 minutes, close the liquid stop valve with a hexagonal
wrench.
▪ Replace ignition unit
4 Check on the manifold if the vacuum is reached.
▪ Replace boiler controller
5 After ±5 minutes, close the gas stop valve, and stop the pump
8 Incorrect fan speed ▪ Fan catching on casing down operation by pressing on the user interface.
▪ Wiring between fan and casing b
▪ Check wiring for poor wire contact c
▪ Replace fan
a
29, 30 Gas valve relay Replace boiler controller
fault d
e
16 Disposal a
b
Liquid stop valve
Closing direction
c Hexagonal wrench
NOTICE d Valve cap
e Gas stop valve
Do NOT try to dismantle the system yourself: dismantling
of the system, treatment of the refrigerant, oil and other
parts MUST comply with applicable legislation. Units
MUST be treated at a specialised treatment facility for
reuse, recycling and recovery.
16.1 Overview: Disposal

Typical workflow
Disposing of the system typically consists of the following stages:
1 Pumping down the system.
2 Bringing the system to a specialized treatment facility.
INFORMATION
For more details, see the service manual.
16.2 To pump down

Example: To protect the environment, pump down when disposing
of the unit.
It is NOT required to pump down when relocating the unit.
DANGER: RISK OF EXPLOSION

Pump down – Refrigerant leakage. If you want to pump
down the system, and there is a leak in the refrigerant
circuit:
▪ Do NOT use the unit's automatic pump down function,
with which you can collect all refrigerant from the
system into the outdoor unit. Possible consequence:
Self-combustion and explosion of the compressor
because of air going into the operating compressor.
▪ Use a separate recovery system so that the unit's
compressor does NOT have to operate.
NOTICE
During pump down operation, stop the compressor before
removing the refrigerant piping. If the compressor is still
running and the stop valve is open during pump down, air
will be sucked into the system. Compressor breakdown or
damage to the system can result due to abnormal pressure
in the refrigerant cycle.
Pump down operation will extract all refrigerant from the system into
the outdoor unit (compressor module).

4P531180-1 – 2018.06 93
17 Technical data
17 Technical data
A subset of the latest technical data is available on the regional Daikin website (publicly accessible). The full set of latest technical data is
available on the Daikin Business Portal (authentication required).
17.1 Outdoor unit
17.1.1 Piping diagram: Outdoor unit

e
7.0 CuT
R1T
7.0 CuT (****) (**)
EKBALLV1 EKBALLV1
9.5 CuT
l
i i
R2T
4.8 CuT
Y1E
6.4 CuT 6.4 CuT
h h
4.8 CuT d d
M1F
(***) (*) l
Ø4.0×ID2.0 CuT i i
9.5 CuT
9.5 CuT
R3T
Y1S t>
d
6.4 CuT
EKBALLV1
9.5 CuT 9.5 CuT 9.5 CuT R4T
9.5 CuT t> i
c
a1
R3T b1 9.5 CuT
7.9 CuT e h
S1PH
B1PR
f
9.5 CuT 9.5 CuT g
c c b2 9.5 CuT
M1C
R1T
t>
(*) OR
(**) OR a2
(*)(**) OR (***) OR
(*) (***) (***)(****) (****)
(**) (****)
j
k 3D117276A
(*) In case of water without glycol (without option EKBALLV1) Y1S Solenoid valve (4‑way valve)(ON: cooling)
(**) In case of water without glycol + option EKBALLV1 Screw connection
(***) In case of water with glycol (without option EKBALLV1) Flare connection
(****) In case of water with glycol + option EKBALLV1 Quick coupling
Heating
Cooling (only pump down) Brazed connection
a1 Water IN
a2 Water OUT
b1 Stop valve (liquid refrigerant)
b2 Stop valve with service port (gas refrigerant)
c Muffler
d Muffler with filter
e Heat exchanger
f Accumulator
g Safety valve
h Shut-off valve
i Air purge
j Stop
k Freeze protection valve
l Vacuum breaker
B1PR Refrigerant pressure sensor
EKBALLV1 Option EKBALLV1
M1C Compressor
M1F Fan
R1T Thermistor (outdoor air)
R1T (t>) Thermistor (water OUT)
R2T Thermistor (heat exchanger)
R3T Thermistor (compressor discharge)
R3T (t>) Thermistor (liquid refrigerant)
R4T (t>) Thermistor (water IN)
S1PH High pressure switch
Y1E Electronic expansion valve

94 4P531180-1 – 2018.06
17 Technical data
17.1.2 Wiring diagram: Outdoor unit

See the internal wiring diagram supplied with the unit (on the inside of the front plate). The abbreviations used are listed below.
Outdoor unit: hydro module (4) Legend
(1) Connection diagram Legend Legend

A1P Main PCB
English Translation
A13P * LAN adapter
Connection diagram Connection diagram
A14P # User interface PCB
Bivalent Bivalent signal
E2H * Bottom plate heater
Boiler box Boiler box
FU3 * Fuse
Bottom plate heater option Bottom plate heater
M1P * Main supply pump (= external pump)
Continuous Continuous current
M2P # Domestic hot water pump
DHW pump Domestic hot water pump
Q1DI # Earth leakage circuit breaker
DHW pump output Domestic hot water pump output
R6T * External outdoor temperature sensor
External outdoor ambient sensor External outdoor temperature
option sensor X*A Connector
Hydro switch box Hydro switch box X*M Terminal strip
Indoor Indoor * Optional

# Field supply
Inrush Inrush current
Outdoor unit: compressor module
LAN adapter LAN adapter
Max. load Maximum load (1) Connection diagram
Normal kWh rate power supply Normal kWh rate power supply English Translation
Only for dedicated gas boiler Only in case of Connection diagram Connection diagram
EHY2KOMB28+32AA gas boiler
Hydro switch box Hydro switch box
Only for third-party gas boiler Only in case of third-party gas
boiler Outdoor Outdoor
Outdoor Outdoor (2) Layout

Remote user interface User interface
English Translation
(2) Hydro switch box layout Layout Layout
English Translation (3) Notes

Hydro switch box layout Hydro switch box layout
English Translation
(3) Notes Notes Notes
English Translation Connection
Notes Notes X1M Main terminal

User installed options User installed options Earth wiring
LAN adapter LAN adapter Field supply
Main supply pump Main supply pump (= external Protective earth
pump) Option
Ext outdoor thermistor External outdoor temperature
Switch box
sensor
PCB
Bottom plate heater Bottom plate heater
Wiring depending on model
X2M Main terminal Earth

Earth wiring NOTES:
15 Wire number 15
1 When operating, do not short-circuit protection device S1PH.
Field supply
2 Colours: BLK: black; RED: red; BLU: blue; WHT: white; GRN:
1 Several wiring possibilities green; ORG: orange; YLW: yellow; GRY: grey; BRN: brown
Option
(4) Legend
Wiring depending on model
Legend Legend
Switch box
C7 (PCB1) Capacitor
PCB
DB1 (PCB1) Rectifier bridge
1 Colours: BLK: black; RED: red; BLU: blue; WHT: white; GRN: E1, E2 (PCB1) Connector
green; ORG: orange; YLW: yellow; GRY: grey; BRN: brown FU1 (PCB1) Fuse T 3.15 A 250 V
FU2 (PCB1) Fuse T 3.15 A 250 V
FU3 (PCB1) Fuse T 20 A 250 V

4P531180-1 – 2018.06 95
17 Technical data
H*1 (PCB1) Connector R3T Thermistor (compressor discharge)
IPM1 (PCB1) Intelligent power module S1PH High pressure switch
MRCW (PCB1) Magnetic relay (Y1S) SA1 (PCB1) Surge arrestor
MRM*, MR30 Magnetic relay S* (PCB1) Connector
(PCB1) U, V, W (PCB1) Connector
M1C Compressor motor V* (PCB1) Varistor
M1F Fan motor X11A Connector
PAM (PCB1) Pulse-amplitude modulation X*M Terminal strip
PCB1 Printed circuit board (main) Y1E Electronic expansion valve
PS (PCB1) Switching power supply Y1S Solenoid valve (4‑way valve)
Q1L Thermal protector Z*C Noise filter (ferrite core)
R1T Thermistor (outdoor air) Z1F (PCB1) Noise filter
R2T Thermistor (heat exchanger)
Electrical connection diagram in case of EHY2KOMB28+32AA gas boiler

For more details, please check the unit wiring.
TYPICAL CONFIGURATION Notes:
- In case of signal cable: keep minimum distance to power cables >5 cm
- Available heaters: see combination table
- : field supplied
OUTDOOR INDOOR - Field setting: [C-02]=0
Standard: 2 low voltage wires

Boiler
2 low voltage wires
STANDARD PART
Power supply OUTDOOR UNIT - HYDRO
unit power supply: 3 core

230 V + earth
X2M: 1-2-3 OPTIONAL PART
Only for EKRSCA1
X5M: 5-6 External outdoor temperature sensor
FIELD SUPPLY
3 core
DHW PUMP X2M: 1-5-6 2 core
230V Only for EKRUHML*
2×0.75
X5M: 1-2 A14P: P1-P2 user interface
communication
OPTIONAL PART OPTIONAL PART
Bottom plate heater 2 core

A1P: X14A-earth
2×0.75
communication
Only for BRP069*
X5M: 3-4
A13P: P1-P2 LAN adapter

2 core
BOILER BOX
INDOOR
Power supply
OPTIONAL PART
A2P: X10A
unit power supply: 3 core 1

X2: 2-4-earth Only for EKRTW
230 V + earth (wired room thermostat)
2 core A3P: X1M:
X4: 6-7
230 V C-com-H
OPTIONAL PART
1 Only for EKRTR Only for EKRTETS
(wireless room thermostat) R2T External sensor
DOMESTIC HOT WATER TANK 2 core A4P: A3P: 2 core (floor or ambient)
X4: 6-7
230 V X1M: H-com X1M: 1-3 (3m included)
R5T - thermistor water temperature X4: 9-10 signal
signal
1 Only for
3-WAY VALVE
M3S (when tank is installed) (heat pump convector)
2 core
selection domestic hot water–floor heating X2: 3-5-6 X4: 6-7 X11M: 5-6
230 V 230 V
4D115768A

96 4P531180-1 – 2018.06
17 Technical data
Electrical connection diagram in case of third-party gas boiler
For more details, please check the unit wiring.
TYPICAL CONFIGURATION Notes:
- In case of signal cable: keep minimum distance to power cables >5 cm
- Available heaters: see combination table
- : field supplied
OUTDOOR INDOOR - Field setting: [C-02]=1
Standard: 2 high voltage wires

Boiler
2 low voltage wires
STANDARD PART
Power supply OUTDOOR UNIT - HYDRO
unit power supply: 3 core

230 V + earth
X2M: 1-2-3 OPTIONAL PART
Only for EKRSCA1
X5M: 5-6 External outdoor temperature sensor
2 core
Only for EKRUHML*
2×0.75
X5M: 1-2 A14P: P1-P2 user interface
communication
OPTIONAL PART OPTIONAL PART
X2M: 1-9-10 2 core

2×0.75
MAIN PUMP communication
X5M: 7-8 Only for BRP069*
A13P: P1-P2 LAN adapter
Bottom plate heater A1P: X14A-earth

(Bivalent output)
X2M: 7-8
2 core
230V
THIRD-PARTY BOILER
INDOOR
ON/OFF
thermostat input
4D115768A

4P531180-1 – 2018.06 97
17 Technical data
17.1.3 ESP curve: Outdoor unit

For EHY2KOMB28+32AA:
A (kPa)
70
a
60
b
50
40
30
20
10
0 5 7 10 15 20 25
B (l/min)
3D119867
A External static pressure
B Water flow rate
a Maximum ESP (Ø1" 1 meter <-->)
b Minimum ESP (Ø1" 89 meter <-->)
For third-party gas boiler:

A (kPa)
70
a
60
b
50
40
30
20
10
0 5 7 10 15 20 25
B (l/min)
3D119867
A External static pressure
B Water flow rate
a Maximum ESP range (Ø1" 1 meter <-->)
b Minimum ESP (Ø1" 123 meter <-->)
Notes:
▪ The upper operation range is only valid if the flow medium is
water. If glycol is added to the system, the operation range limit is
lower.
▪ Selecting a flow outside the operating area can damage the unit or
cause the unit to malfunction.

98 4P531180-1 – 2018.06
17 Technical data
17.2 Gas boiler
17.2.1 Components: Gas boiler
d Instant domestic hot water inlet (not applicable for

l Switzerland)
m t e Space heating inlet
j
17.2.2 Wiring diagram: Gas boiler
h b
k 1
4 Current loop
module
d i g
S8
1
a
3
f f
r
1
6
8
g d
c
e b
1
5
3,15 AT
a
e
h
1
p 1 5
7 6
8
u 7 34
i 8
c
o a Earth connection heat exchanger
s b Spark cover
c Boiler controller
d Earth lips boiler controller
n e Fuse (3.15 A T)
f Gas valve and ignition unit
q g Ignition/ionization pin
a Space heating pump h Main voltage
b Gas valve i Fan
c Boiler control panel P1 Space heating pump
d Sensor S1 (in) S1 Supply sensor
e Sensor S2 (out) S2 Return sensor
f Fan S3 Domestic hot water sensor (not applicable for Switzerland)
g Flow sensor S5 Flow sensor
h Space heating pressure sensor S7 Space heating water pressure sensor
i Mains lead 230 V AC with earthed plug S8 Flow sensor
j Manual air bleed X2 Main power supply (2=l (BRN), 4=N (BLU))
k Sight glass X3 Power supply fan (230 V)
l Air supply cap (use ONLY when using twin pipe flue X5 Boiler communication cable
X7 Sensor connection
system)
m Flue pipe adapter (use ONLY in combination with the
accompanying elbow in flue sets)
n Connection block/terminal strip X4
o Condensate drain pan
p Domestic Hot water sensor S3
q Condensate S3
r Heat exchanger
s Operating panel and read-out
t Ionisation/ignition electrode
u Position of data plate
Bottom view
a b c d e
a Space heating outlet
b Instant domestic hot water outlet (not applicable for
Switzerland)
c Gas inlet

4P531180-1 – 2018.06 99
17 Technical data
17.2.3 Technical specifications: Gas boiler
General
Technical data EHY2KOMB28AA EHY2KOMB32AA
Function Heating – Domestic hot water
Initial gas pressure G20 – 20 mbar; G31: 28-50 mbar
Suitable for gas UK, IT : II2H3P
FR : II2Esi3P
DE : II2ELL3P
Domestic water (not applicable for Switzerland)
Heating power domestic hot water 7.2~29.1 kW 7.6~32.7 kW
Domestic hot water flow rate (setpoint 60°C) 7.5 l/min 9 l/min
Domestic hot water flow rate (setpoint 40°C) 12.5 l/min 15 l/min
Maximum water pressure 8 bar
Efficiency domestic hot water (net calorific value) 105%
Operation range 40~65°C
Domestic water threshold 2 l/min
Effective unit wait time <1 sec
Domestic water side pressure difference See "11.3.1 Flow resistance graph for appliance domestic hot water circuit" on
page 77.
Space heating
Nominal load: upper value(a) 8.0~26.3 kW 8.3~30.0 kW
(a)
Nominal load: lower value 7.1~23.7 kW 7.6~27.0 kW
Output at 80/60°C Min - Nom 7,1~23.1 kW 7.4~26.6 kW
Output at 50/30°C Min - Nom 7,7~25.4 kW 8.2~28.9 kW
Nominal output 7.7~23.1 kW 8.2~26.6 kW
Efficiency space heating (net calorific value 80/60) 97% 98%
Efficiency space heating (net calorific value 37/30 (30%)) >107%
Operation range 30~90°C
Pressure drop See ESP curve in the installer reference guide.
Maximum space heating water pressure 3 bar
Maximum space heating water temperature 90°C
Heat pump module EJHA04AAV3
Device category B23, B33, C13(x), C33(x), C43(x), C53(x), C63(x), C83(x), C93(x)
Gas
Gas consumption (G20) 0.74~3.02 m3/h 0.79~3.39 m³/h
Gas consumption (G25) 0.84~3.46 m3/h 0.89~3.92 m³/h
3
Gas consumption (G31) 0.28~1.15 m /h 0.30~1.29 m³/h
Maximum flue gas temperature domestic hot water 70°C
Massive flow glue gas (maximum) 13.6 g/s 15.3 g/s
Available fan pressure 75 Pa
NOx class 6
Casing
Colour White – RAL9010
Material Pre-coated sheet metal
Dimensions
Packing (H×W×D) 760×490×270 mm 820×490×270 mm
Unit (H×W×D) 650×450×240 mm 710×450×240 mm
Machine net weight 33 kg 36 kg
Packed machine weight 34 kg 37 kg
Packing material Carton/PP (straps)
Packing material (weight) 1 kg
Main components
Water side heat exchanger Aluminium, copper
Space heating water circuit

100 4P531180-1 – 2018.06
17 Technical data
Space heating piping connections Ø22 mm
Piping material Copper
Safety valve Not included
Manometer Yes
Drain/fill valve No (optional in connection set)
Shut‑off valves No (optional in connection set)
Air purge valve Yes (manual)
Maximum pressure space heating circuit 3 bar
Domestic hot water circuit (not applicable for Switzerland)
Domestic hot water piping connections Ø15 mm
Piping material Copper
Gas connection Ø15 mm
Flue gas/combustion air connection Concentric connection Ø60/100 mm
Electrical
Power supply voltage 230 V
Power supply phase 1~
Power supply frequency 50 Hz
IP class IP44
(B23, B33=IP20)
Maximum electrical power consumption 110 W
Electrical power consumption (standby) 2 W
Radio module
Power supply 230 V AC mains powered
Frequency range 868.3 MHz
Effective Radiated Power (ERP) 12.1 dBm
(a) Maximum space heating power is set at the factory at 60% of the highest value
Energy-related products specifications

Condensing boiler Yes
Low-temperature boiler No
B1 boiler No
Cogeneration space heater No
Combination heater Yes
Space heating efficiency class A
Rated heat output (Prated) 23 kW 27 kW
Useful heat output at 30% of rated heat output 7.7 kW 8.8 kW
and low-temperature regime
Seasonal space heating energy efficiency 93%
Useful efficiency at rated heat output and high- 87.8% 88.9%
temperature regime
Useful efficiency at 30% of rated heat output 97.2% 97.6%
and low-temperature regime
Auxiliary electricity consumption
At full load (elmax) 0.045 kW
At part load (elmin) 0.015 kW
In standby mode (PSB) 0.002 kW
Other items
Standby heat loss (Pstby) 0.038 kW
Ignition burner power consumption (Pign) n/a
Annual energy consumption (QHE) 69 GJ 80 GJ
Sound power level, indoors (at maximum heat 45 dB 50 dB
output) (LWA)
Emissions of nitrogen oxides (NOX) 49 mg/kWh 53 mg/kWh
Domestic hot water parameters

4P531180-1 – 2018.06 101
17 Technical data
Declared load profile XL
Daily electricity consumption 0.077 kWh 0.073 kWh
Annually electricity consumption 17 kWh 16 kWh
Water heating energy efficiency 87%
Water heating energy efficiency class A
Daily fuel consumption 22.61 kWh 22.51 kWh
Annual fuel consumption 4975 kWh 4952 kWh
Gas category and supply pressure

Country Gas category Default setting After conversion to G25 After conversion to G31
Germany II2ELL3P G20 (20 mbar) G25 (25 mbar) G31 (28~50 mbar)
Belgium1 I2E(s)3Pc, G20 (20 mbar) G25 (25 mbar) G31 (30 mbar)
I3P
France II2Esi3P G20 (20 mbar) G25 (25 mbar) G31 (30 mbar)
Italy II2H3P G20 (20 mbar) — G31 (30 mbar)
United Kingdom II2H3P G20 (20 mbar) — G31 (30~37 mbar)
Spain II2H3P G20 (20 mbar) — G31 (30~37 mbar)
Austria II2H3P G20 (20 mbar) — G31 (30~50 mbar)
Bulgaria II2H3P G20 (20 mbar) — G31 (30 mbar)
Czech Republic II2H3+, G20 (20 mbar) — G31 (37 mbar)
II2H3P
Croatia II2H3P G20 (20 mbar) — G31 (30 mbar)
Hungary II2HS3P G25 (25 mbar) — G31 (30 mbar)
Slovakia II2H3P G20 (20 mbar) — G31 (30~50 mbar)
Slovenia II2H3P G20 (20 mbar) — G31 (37 mbar)
Portugal II2H3+ G20 (20 mbar) — G31 (37 mbar)
Greece II2H3+ G20 (20 mbar) — G31 (37 mbar)
Cyprus II2H3+ G20 (20 mbar) — G31 (37 mbar)
Poland II2H3P G20 (20 mbar) — G31 (37 mbar)
Ireland II2H3+ G20 (20 mbar) — G31 (37 mbar)
Turkey II2H3+ G20 (20 mbar) — G31 (37 mbar)
Switzerland II2H3+ G20 (20 mbar) — G31 (37 mbar)
Malta I3P — — G31 (30 mbar)
Lithuania II2H3P G20 (20 mbar) — G31 (30 mbar)
Latvia II2H3P G20 (20 mbar) — G31 (30 mbar)
Denmark II2H3P G20 (20 mbar) — G31 (30 mbar)
Romania II2H3P G20 (20 mbar) — G31 (30 mbar)
(1)
Any modifications to the gas valve MUST be performed by a certified representative of the manufacturer. For more
information, contact your dealer.

102 4P531180-1 – 2018.06
17 Technical data
GAS BOILER SYSTEM COMMISSIONING CHECKLIST
This Commissioning Checklist is to be completed in full by the competent person who commissioned the boiler as a means of demonstrating
compliance with the appropriate Building Regulations and then handed to the customer to keep for future reference.
CONTROLS
Programmable room thermostat
Optimum start control
Combination Boiler
Fitted
Fitted
Fitted
Automatic bypass to system Fitted
Boiler interlock
ALL SYSTEMS
Yes
Yes
CENTRAL HEATING MODE

OR
mbar OR mbar
Central heating return temperature
COMBINATION BOILERS ONLY

Yes
Yes
DOMESTIC HOT WATER MODE

OR
mbar OR mbar
Cold water inlet temperature
Yes Temperature
CONDENSING BOILERS ONLY

Yes
ALL INSTALLATIONS
AND ² Ratio
AND ² Ratio
Yes
Yes
Yes
Yes
*All installations in England and Wales must be to Local Authority Building Control (LABC) either directly or through a
Competent Persons Scheme. A Building Regulations Compliance will then be issued to the customer.
www.centralheating.co.uk

4P531180-1 – 2018.06 103
17 Technical data
SERVICE RECORD
It is recommended that your heating system is serviced regularly and that the appropriate Service Interval Record is completed.
Service Provider
SERVICE 01 SERVICE 02
AND ²% AND ²%
(Where Possible) AND ²% (Where Possible) AND ²%
Signature Signature
AND ²% AND ²%
Signature Signature
AND ²% AND ²%
Signature Signature
AND ²% AND ²%
Signature Signature
AND ²% AND ²%
Signature Signature
*All installations in England and Wales must be to Local Authority Building Control (LABC) either directly or through a
Competent Persons Scheme. A Building Regulations Compliance will then be issued to the customer.
© Heating and Hotwater Industry Council (HHIC) www.centralheating.co.uk

104 4P531180-1 – 2018.06
18 Glossary
18 Glossary
Dealer
Sales distributor for the product.
Authorized installer
Technical skilled person who is qualified to install the
product.
User
Person who is owner of the product and/or operates the
product.
Applicable legislation
All international, European, national and local directives,
laws, regulations and/or codes that are relevant and
applicable for a certain product or domain.
Service company
Qualified company which can perform or coordinate the
required service to the product.
Installation manual
Instruction manual specified for a certain product or
application, explaining how to install, configure and maintain
it.
Operation manual
application, explaining how to operate it.
Maintenance instructions
application, which explains (if relevant) how to install,
configure, operate and/or maintain the product or
application.
Accessories
Labels, manuals, information sheets and equipment that are
delivered with the product and that need to be installed
according to the instructions in the accompanying
documentation.
Optional equipment
Equipment made or approved by Daikin that can be
combined with the product according to the instructions in
the accompanying documentation.
Field supply
Equipment NOT made by Daikin that can be combined with
the product according to the instructions in the
accompanying documentation.

4P531180-1 – 2018.06 105
1/6
Field settings table
Applicable indoor units
EHY2KOMB28AA
EHY2KOMB32AA
NHY2KOMB28AA
NHY2KOMB32AA
Notes
4P564438-1 - 2018.12
2/6
Field settings table Installer setting at variance with

default value
Breadcrumb Field code Setting name Range, step Date Value
Default value
User settings
└─ Preset values
└─ Room temperature
7.4.1.1 Comfort (heating) R/W [3-07]~[3-06], step: A.3.2.4
21°C
7.4.1.2 Eco (heating) R/W [3-07]~[3-06], step: A.3.2.4
21°C
└─ LWT main
7.4.2.1 [8-09] Comfort (heating) R/W [9-01]~[9-00], step: 1°C
45°C
7.4.2.2 [8-0A] Eco (heating) R/W [9-01]~[9-00], step: 1°C
40°C
7.4.2.5 Comfort (heating) R/W -10~10°C, step: 1°C
0°C
7.4.2.6 Eco (heating) R/W -10~10°C, step: 1°C
-2°C
└─ Tank temperature
7.4.3.1 [6-0A] Storage comfort R/W 30~[6-0E]°C, step: 1°C
60°C
7.4.3.2 [6-0B] Storage eco R/W 30~min(50, [6-0E]) °C, step: 1°C
50°C
7.4.3.3 [6-0C] Reheat R/W 30~min(50, [6-0E]) °C, step: 1°C
50°C
└─ Quiet level
7.4.4 R/W 0: Level 1
1: Level 2
2: Level 3
└─ Electricity price
7.4.5.1 High R/W 0,00~990/kWh
0,01/kWh
7.4.5.2 Medium R/W 0,00~990/kWh
0,01/kWh
7.4.5.3 Low R/W 0,00~990/kWh
0,01/kWh
└─ Fuel price
7.4.6 R/W 0,00~990/kWh
0,00~290/MBtu
8,0/kWh
└─ Set weather dependent
└─ Main
└────────────────── Set weather-dependent heating
7.7.1.1 [1-00] Set weather-dependent heating Low ambient temp. for LWT main zone heating R/W -40~5°C, step: 1°C
WD curve. -10°C
7.7.1.1 [1-01] Set weather-dependent heating High ambient temp. for LWT main zone heating R/W 10~25°C, step: 1°C
WD curve. 15°C
7.7.1.1 [1-02] Set weather-dependent heating Leaving water value for low ambient temp. for R/W [9-01]~[9-00]°C, step: 1°C
LWT main zone heating WD curve. 55°C
7.7.1.1 [1-03] Set weather-dependent heating Leaving water value for high ambient temp. for R/W [9-01]~min(45,[9-00])°C, step: 1°C
LWT main zone heating WD curve. 25°C
Installer settings
└─ System layout
└─ Standard
A.2.1.1 [E-00] Unit type R/O 0~6
6: Monobloc Hybrid
A.2.1.2 [E-01] Compressor type R/O 0: 08
A.2.1.3 [E-02] Indoor software type R/O 0: Type 1
1: Type2
A.2.1.7 [C-07] Unit control method R/W 0: LWT control
1: Ext RT control
2: RT control
A.2.1.9 [F-0D] Pump operation mode R/W 0: Continuous
1: Sample
2: Request
A.2.1.A [E-04] Power saving possible R/O 1: Yes
A.2.1.B User interface location R/W 0: At unit
1: In room
A.2.1.C [E-0D] Glycol setting R/W 0: No
1: Yes
A.2.1.D [4-04] Water pipe freeze prevention R/O 0: intermittent pump operation
1: Continuous pump operation
2: OFF
A.2.1.E [C-02] Hybrid system type R/W 0: Boiler
1: Bivalent boiler
└─ Options
A.2.2.1 [E-05] DHW operation R/W 0: No
1: Yes
A.2.2.2 [E-06] DHW tank R/W 0: No
1: Yes
A.2.2.3 [E-07] DHW tank type R/W 0~6
0: Type1(EKHWS*D* )
4: Type 5(EKHWP*)
6: Type 7(Third party)
A.2.2.4 [C-05] Contact type main R/W 1: Thermo ON/OFF
2: C/H request
A.2.2.A [D-02] DHW pump R/W 0: No
1: Secondary rtrn
2: Disinf. Shunt
3: Circul. Pump
4: CP & disinf. Sh
A.2.2.B [C-08] External sensor R/W 0: No
1: Outdoor sensor
2: Room sensor
A.2.2.G LAN Adapter R/W 0: No
1: Yes
A.2.2.H [F-04] Electric heaters R/W 0: No
1: BPH only
2: BPH+DTH Type1
3: BPH+DTH Type2
4: BPH+DTH Type3
└─ Space operation
└─ LWT settings
└────────────────── Main
4P564438-1 - 2018.12
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default value
Default value
A.3.1.1.1 LWT setpoint mode R/W 0: Fixed
1: Weather dep.
2: Fixed / scheduled
3: WD / scheduled
A.3.1.1.2.1 [9-01] Temperature range Minimum temp (heating) R/W 15~37°C, step: 1°C
25°C
A.3.1.1.2.2 [9-00] Temperature range Maximum temp (heating) R/W 37~80°C, step: 1°C
55°C
A.3.1.1.5 [8-05] Modulated LWT R/W 0: No
1: Yes
A.3.1.1.7 [2-0C] Emitter type R/W 0: Underfloor heating
1: Fancoil unit
2: Radiator
└────────────────── Delta T source
A.3.1.3 [1-0B] Heating R/W 3~66°C, step: 1°C
10°C
└─ Room thermostat
A.3.2.1.1 [3-07] Room temp. range Minimum temp (heating) R/W 12~18°C, step: A.3.2.4
12°C
A.3.2.1.2 [3-06] Room temp. range Maximum temp (heating) R/W 18~30°C, step: A.3.2.4
30°C
A.3.2.2 [2-0A] Room temp. offset R/W -5~5°C, step: 0,5°C
0°C
A.3.2.4 Room temp. step R/W 0: 1°C
1: 0,5°C
└─ Operation range
A.3.3.1 [4-02] Space heating OFF temp R/W 14~35°C, step: 1°C
35°C
└─ Domestic hot water (DHW)
└─ Type
A.4.1 [6-0D] R/W 0: Reheat only
1: Reheat + sched.
2: Scheduled only
└─ Disinfection
A.4.4.1 [2-01] Disinfection R/W 0: No
1: Yes
A.4.4.2 [2-00] Operation day R/W 0: Each day
1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday
7: Sunday
A.4.4.3 [2-02] Start time R/W 0~23 hour, step: 1 hour
23
A.4.4.4 [2-03] Temperature target R/W fixed value
60°C
A.4.4.5 [2-04] Duration R/W 40~60 min, step: 5 min
40 min
└─ Maximum setpoint
A.4.5 [6-0E] R/W [E-06]=1
[E-07] ≠ 6: 40~75°C, step: 1°C, 75°C
[E-07] = 6: 40~60°C, step: 1°C, 60°C
[E-06]=0
40~65°C, step: 1°C, 65°C
└─ SP mode
A.4.6 R/W 0: Fixed
1: Weather dep.
└─ Weather dependent curve
A.4.7 [0-0B] Weather-dependent curve DHW setpoint for high ambient temp. for DHW R/W 35~[6-0E]°C, step: 1°C
WD curve. 55°C
A.4.7 [0-0C] Weather-dependent curve DHW setpoint for low ambient temp. for DHW R/W 45~[6-0E]°C, step: 1°C
WD curve. 60°C
A.4.7 [0-0D] Weather-dependent curve High ambient temp. for DHW WD curve. R/W 10~25°C, step: 1°C
15°C
A.4.7 [0-0E] Weather-dependent curve Low ambient temp. for DHW WD curve. R/W -40~5°C, step: 1°C
-10°C
└─ Heat sources
└─ Boiler
A.5.2.2 [5-01] Equilibrium temp. R/W -15~35°C, step: 1°C
5°C
A.5.2.3 [8-0E] Boiler only ambient temp. R/W -15~25°C, step: 1°C
-5°C
└─ System operation
└─ Auto restart
A.6.1 [3-00] R/W 0: No
1: Yes
└─ Pwr consumpt. Control
A.6.3.1 [4-08] Mode R/W 0: No limitation
1: Continuous
2: Digital inputs
A.6.3.2 [4-09] Type R/W 0: Current
1: Power
A.6.3.3 [5-05] Amp. value R/W 0~50 A, step: 1 A
50 A
A.6.3.4 [5-09] kW value R/W 0~20 kW, step: 0,5 kW
20 kW
└─ Averaging time
A.6.4 [1-0A] R/W 0: No averaging
1: 12 hours
2: 24 hours
3: 48 hours
4: 72 hours
└─ Ext amb. sensor offset
A.6.5 [2-0B] R/W -5~5°C, step: 0,5°C
0°C
└─ Savings mode
A.6.7 [7-04] R/W 0: Economical
1: Ecological
└─ Emergency
A.6.C R/W 0: Manual
1: Automatic
└─ Disable protective Function
4P564438-1 - 2018.12
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default value
Default value
A.6.D Disable protections R/W 0: No
1: Yes
└─ Overview settings
A.8 [0-00] -- 35°C
A.8 [0-01] -- 55°C
A.8 [0-02] -- 15°C
A.8 [0-03] -- -10°C
A.8 [0-04] -- 8°C
A.8 [0-05] -- 12°C
A.8 [0-06] -- 35°C
A.8 [0-07] -- 20°C
A.8 [0-0B] Leaving water value for high ambient temp. for DHW WD curve. R/W 35~[6-0E]°C, step: 1°C
55°C
A.8 [0-0C] Leaving water value for low ambient temp. for DHW WD curve. R/W 45~[6-0E]°C, step: 1°C
60°C
A.8 [0-0D] High ambient temp. for DHW WD curve. R/W 10~25°C, step: 1°C
15°C
A.8 [0-0E] Low ambient temp. for DHW WD curve. R/W -40~5°C, step: 1°C
-10°C
A.8 [1-00] Low ambient temp. for LWT main zone heating WD curve. R/W -40~5°C, step: 1°C
-10°C
A.8 [1-01] High ambient temp. for LWT main zone heating WD curve. R/W 10~25°C, step: 1°C
15°C
A.8 [1-02] Leaving water value for low ambient temp. for LWT main zone heating WD curve. R/W [9-01]~[9-00]°C, step: 1°C
55°C
A.8 [1-03] Leaving water value for high ambient temp. for LWT main zone heating WD curve. R/W [9-01]~min(45,[9-00])°C, step: 1°C
25°C
A.8 [1-04] -- 1
A.8 [1-05] -- 1
A.8 [1-06] -- 20°C
A.8 [1-07] -- 35°C
A.8 [1-08] -- 22°C
A.8 [1-09] -- 18°C
A.8 [1-0A] What is the averaging time for the outdoor temp? R/W 0: No averaging
1: 12 hours
2: 24 hours
3: 48 hours
4: 72 hours
A.8 [1-0B] What is target delta T in heating? R/W 3~66°C, step: 1°C
10°C
A.8 [2-00] When should the disinfection function be executed? R/W 0: Each day
1: Monday
2: Tuesday
3: Wednesday
4: Thursday
5: Friday
6: Saturday
7: Sunday
A.8 [2-01] Should the disinfection function be executed? R/W 0: No
1: Yes
A.8 [2-02] When should the disinfection function start? R/W 0~23 hour, step: 1 hour
23
A.8 [2-03] What is the disinfection target temperature? R/W fixed value
60°C
A.8 [2-04] How long must the tank temperature be maintained? R/W 40~60 min, step: 5 min
40 min
A.8 [2-05] Room antifrost temperature R/W 4~16°C, step: 1°C
8°C
A.8 [2-06] Room frost protection R/W 0: Disabled
1: Enabled
A.8 [2-09] -- 0°C
A.8 [2-0A] Adjust the offset on the measured room temperature R/W -5~5°C, step: 0,5°C
0°C
A.8 [2-0B] What is the required offset on the measured outdoor temp.? R/W -5~5°C, step: 0,5°C
0°C
A.8 [2-0C] What emitter type is connected ' (T2043.1)'to the main LWT zone R/W 0: Underfloor heating
1: Fancoil unit
2: Radiator
A.8 [3-00] Is auto restart of the unit allowed? R/W 0: No
1: Yes
A.8 [3-01] -- 0
A.8 [3-02] -- 1
A.8 [3-03] -- 4
A.8 [3-04] -- 2
A.8 [3-05] -- 1
A.8 [3-06] What is the maximum desired room temperature in heating? R/W 18~30°C, step: A.3.2.4
30°C
A.8 [3-07] What is the mimimum desired room temperature in heating? R/W 12~18°C, step: A.3.2.4
12°C
A.8 [3-08] -- 35°C
A.8 [3-09] -- 15°C
A.8 [4-00] -- 1
A.8 [4-01] -- 0
A.8 [4-02] Below which outdoor temperature is heating allowed? R/W 14~35°C, step: 1°C
35°C
A.8 [4-03] -- 3
A.8 [4-04] Is the pump allowed during pipe freeze prevention? R/O 0: intermittent pump operation
1: Continuous pump operation
2: OFF
A.8 [4-05] -- 0
A.8 [4-06] -- (Do not change this value) 0
A.8 [4-07] -- 0
A.8 [4-08] Which power limitation mode is required on the system? R/W 0: No limitation
1: Continuous
2: Digital inputs
A.8 [4-09] Which power limitation type is required? R/W 0: Current
1: Power
A.8 [4-0A] -- 0
A.8 [4-0B] -- 1°C
A.8 [4-0D] -- 3°C
A.8 [5-00] Is boiler operation allowed above equilibrium temperature during space heating 1
operation?
A.8 [5-01] What is the equilibrium temperature for the building? R/W -15~35°C, step: 1°C
5°C
A.8 [5-02] -- 0
4P564438-1 - 2018.12
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default value
Default value
A.8 [5-03] -- 0
A.8 [5-04] -- 10
A.8 [5-05] -- 50 A
A.8 [5-06] -- 50 A
A.8 [5-07] -- 50 A
A.8 [5-08] -- 50 A
A.8 [5-09] -- 20 kW
A.8 [5-0A] -- 20 kW
A.8 [5-0B] -- 20 kW
A.8 [5-0C] -- 20 kW
A.8 [5-0D] -- 0
A.8 [5-0E] -- 0
A.8 [6-00] The temperature difference determining the heat pump ON temperature. R/W 2~20°C, step: 1°C
2°C
A.8 [6-01] The temperature difference determining the heat pump OFF temperature. R/W 0~10°C, step: 1°C
2°C
A.8 [6-02] -- 0
A.8 [6-03] -- 0
A.8 [6-04] -- 0
A.8 [6-05] -- 0
A.8 [6-06] -- 0
A.8 [6-08] What is the hysteresis to be used in reheat mode? R/W 2~20°C, step: 1°C
5°C
A.8 [6-09] -- 0
A.8 [6-0A] What is the desired comfort storage temperature? R/W 30~[6-0E]°C, step: 1°C
60°C
A.8 [6-0B] What is the desired eco storage temperature? R/W 30~min(50, [6-0E])°C, step: 1°C
50°C
A.8 [6-0C] What is the desired reheat temperature? R/W 30~min(50, [6-0E])°C, step: 1°C
50°C
A.8 [6-0D] What is the desired DHW production type? R/W 0: Reheat only
1: Reheat + sched.
2: Scheduled only
A.8 [6-0E] What is the maximum temperature setpoint? R/W [E-06]=1
[E-07] = 0: 40~70°C, step: 1°C, 70°C
[E-07] = 4: 40~75°C, step: 1°C, 75°C
[E-07] = 6: 40~60°C, step: 1°C, 60°C
[E-06]=0
40~65°C, step: 1°C, 65°C
A.8 [7-00] -- 0
A.8 [7-01] -- 2
A.8 [7-02] -- 0
A.8 [7-03] PE factor R/W 0~6, step: 0,1
2,5
A.8 [7-04] Savings mode R/W 0: Economical
1: Ecological
A.8 [7-05] -- 0
A.8 [8-00] Minimum running time for domestic hot water operation. R/W 0~20 min, step 1 min
1 min
A.8 [8-01] Maximum running time for domestic hot water operation. R/W 5~95 min, step: 5 min
30 min
A.8 [8-02] Anti-recycling time. R/W 0~10 hour, step: 0,5 hour
0,5 hour
A.8 [8-03] -- 50
A.8 [8-04] -- 95
A.8 [8-05] Allow modulation of the LWT to control the room temp? R/W 0: No
1: Yes
A.8 [8-06] Leaving water temperature maximum modulation. R/W 0~10°C, step: 1°C
5°C
A.8 [8-07] -- 18°C
A.8 [8-08] -- 20°C
A.8 [8-09] What is the desired comfort main LWT in heating? R/W [9-01]~[9-00]°C, step: 1°C
45°C
A.8 [8-0A] What is the desired eco main LWT in heating? R/W [9-01]~[9-00]°C, step: 1°C
40°C
A.8 [8-0B] -- 13
A.8 [8-0C] -- 10
A.8 [8-0D] -- 16
A.8 [8-0E] What is the ambient temp for boiler only operation? R/W -15~25°C, step: 1°C
-5°C
A.8 [9-00] What is the maximum desired LWT for main zone in heating? R/W 37~80°C, step: 1°C
55°C
A.8 [9-01] What is the mimimum desired LWT for main zone in heating? R/W 15~37°C, step: 1°C
25°C
A.8 [9-02] -- 22°C
A.8 [9-03] -- 5°C
A.8 [9-04] -- 1
A.8 [9-05] -- 25°C
A.8 [9-06] -- 55°C
A.8 [9-07] -- 5°C
A.8 [9-08] -- 22°C
A.8 [9-0C] Room temperature hysteresis. R/W 1~6°C, step: 0,5°C
1 °C
A.8 [9-0D] Pump speed limitation R/W 0~8,step:1
6
A.8 [9-0E] -- 0~8,step:1
6
A.8 [A-00] -- 0
A.8 [A-01] -- 0
A.8 [A-02] -- 0
A.8 [A-03] -- 0
A.8 [A-04] -- 0
A.8 [B-00] -- 0
A.8 [B-01] -- 0
A.8 [B-02] -- 0
A.8 [B-03] -- 0
A.8 [B-04] -- 0
A.8 [C-00] Domestic heating water priority. R/W 0: Solar priority
1: Heat pump priority
A.8 [C-01] -- 0
A.8 [C-02] What is the boiler system type? R/W 0: Boiler
1: Bivalent boiler
A.8 [C-03] Bivalent activation temperature. R/W -25~25°C, step: 1°C
0°C
4P564438-1 - 2018.12
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default value
Default value
A.8 [C-04] Bivalent hysteresis temperature. R/W 2~10°C, step 1°C
3°C
A.8 [C-05] What is the thermo request contact type for the main zone? R/W 1: Thermo ON/OFF
2: C/H request
A.8 [C-06] -- 1
A.8 [C-07] What is the unit control method in space operation? R/W 0: LWT control
1: Ext RT control
2: RT control
A.8 [C-08] Which type of external sensor is installed? R/W 0: No
1: Outdoor sensor
2: Room sensor
A.8 [C-09] -- 0
A.8 [C-0A] Indoor quick heat-up function R/W 0: Disable
1: Enable
A.8 [C-0B] Is Delta T control enabled? 0: Disable
1: Enable
A.8 [C-0C] High electricity price decimal (Do not use) R/W 0~7
4
A.8 [C-0D] Medium electricity price decimal (Do not use) R/W 0~7
4
A.8 [C-0E] Low electricity price decimal (Do not use) R/W 0~7
4
A.8 [D-00] -- 0
A.8 [D-01] -- 0
A.8 [D-02] Which type of DHW pump is installed? R/W 0: No
1: Secondary rtrn
2: Disinf. Shunt
3: Circul. Pump
4: CP & disinf. Sh
A.8 [D-03] Leaving water temperature compensation around 0°C. R/W 0: Disabled
1: Enabled, shift 2°C (from -2 to 2°C)
A.8 [D-04] -- 0
A.8 [D-05] -- 1
A.8 [D-07] -- 0
A.8 [D-08] -- 0
A.8 [D-09] -- 0
A.8 [D-0A] Is an external gas meter used for power measurement? R/W 0: Not present
1: 1 /m³
2: 10 /m³
3: 100 /m³
A.8 [D-0B] -- 2
A.8 [D-0C] What is the high electricity price (Do not use) R/W 0~49
20
A.8 [D-0D] What is the medium electricity price (Do not use) R/W 0~49
20
A.8 [D-0E] What is the low electricity price (Do not use) R/W 0~49
15
A.8 [E-00] Which type of unit is installed? R/O 0~6
6: Monobloc Hybrid
A.8 [E-01] Which type of compressor is installed? R/O 0: 08
A.8 [E-02] What is the indoor unit software type? R/O 0: Type 1
1: Type2
A.8 [E-03] -- 0
A.8 [E-04] Is the power saving function available on the outdoor unit? R/O 1: Yes
A.8 [E-05] Can the system prepare domestic hot water? R/W 0: No
1: Yes
A.8 [E-06] Is a DHW tank installed in the system? R/W 0: No
1: Yes
A.8 [E-07] What kind of DHW tank is installed? R/W 0~6
0: Type1(EKHWS*D* )
4: Type 5(EKHWP*)
6: Type 7(Third party)
A.8 [E-08] Power saving function for outdoor unit. R/W 0: Disabled
1: Enabled
A.8 [E-09] -- 0
A.8 [E-0A] -- 0
A.8 [E-0B] -- 0
A.8 [E-0C] -- 0
A.8 [E-0D] Is the system filled with glycol? R/W 0: No
1: Yes
A.8 [F-00] Pump operation allowed outside range. R/W 0: Disabled
1: Enabled
A.8 [F-01] -- 20°C
A.8 [F-02] Bottom plate heater ON temperature. R/W 3~10°C, step: 1°C
3°C
A.8 [F-03] Bottom plate heater hysteresis. R/W 2~5°C, step: 1°C
5°C
A.8 [F-04] What is the configuration of electric heaters? R/W 0: No
1: BPH only
2: BPH+DTH Type1
3: BPH+DTH Type2
4: BPH+DTH Type3
A.8 [F-05] -- 0
A.8 [F-09] -- 0
A.8 [F-0A] -- 0
A.8 [F-0B] -- 0
A.8 [F-0D] What is the pump operation mode? R/W 0: Continuous
1: Sample
2: Request
4P564438-1 - 2018.12
Copyright 2018 Daikin
4P531180-1 2018.06

EJHA-AV3, EHY2KOMB-A 4PEN531180-1 2018 06 Installer Reference Guide English

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Installer reference guide

Daikin Altherma Hybrid hydrosplit heat pump

1 General safety precautions 3 8 Preparation 24

4 About the box 9 9 Installation 30

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

13 Hand-over to the user 82 1 General safety precautions

15 Troubleshooting 86 1.1.1 Meaning of warnings and symbols

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

WARNING: FLAMMABLE MATERIAL CAUTION

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

WARNING ▪ Open refrigerant cylinders slowly.

Pump down – Refrigerant leakage. If you want to pump

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

1.2.8 Gas exhaust

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

3.2 Installer reference guide at a

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

4 About the box

4.1 Overview: About the box

4.2 Outdoor unit

a Connection piece (with O-ring) for freeze protection valve

4.3 Gas boiler

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

5 About the system

5.1 Possible system layouts

Gas boiler System layout

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

5.1.1 Dedicated gas boiler e4

The dedicated gas boiler (=EHY2KOMB28+32AA) is recommended

Dedicated gas boiler + Instant domestic hot water

a b c Third-party gas boiler + Domestic hot water via tank

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

5.2 Freeze protection 6.2 Identification

INFORMATION Code Explanation

6 About the units and options

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

6.3 Combining units and options

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

6.3.3 Possible options for the gas boiler

Part EHY2KOMB28AA EHY2KOMB32AA

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

Other options Accessories Part number Description

EKFGP4660 Elbow PP/GLV 60/100 90°

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

EKFGP6346 Extension flex PP 100 L=10 m

EKFGP6347 Extension flex PP 100 L=25 m

EKFGP6368 Tee flex 100 boiler connection

EKFGP6354 Flex 100-60 + support elbow EKFGP6366 Connector flex-flex PP 130

EKFGS0257 Flex 130-60 + support elbow

EKFGP4678 Chimney connection 60/100

EKFGP5461 Extension PP 60×500

EKFGP5497 Chimney top PP 100 with

Installer reference guide EJHA04AAV3 + EHY2KOMB28+32AA

7.1 Overview: Application guidelines

7.2 Setting up the space heating

EJHA04AAV3 + EHY2KOMB28+32AA Installer reference guide

7.2.1 Single room Under floor heating or radiators – Wireless room

a A Main leaving water temperature zone

A Main leaving water temperature zone