Ipaq hx2000

User’s Guide
HP iPAQ hx2000 Series Pocket PC
Document Part Number: 366426-001
August 2004
Note: Not all models described are

available in all regions. Model shown in
illustrations is iPAQ hx2700 Series Pocket
PC.
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© 2004 Hewlett-Packard Development Company, L.P.
HP, Hewlett Packard, and the Hewlett-Packard logo are trademarks of
Hewlett-Packard Company in the U.S. and other countries.
iPAQ is a trademark of Hewlett-Packard Development Company, L.P. in the
U.S. and other countries.
Microsoft, Windows, the Windows logo, Outlook, and ActiveSync are
trademarks of Microsoft Corporation in the U.S. and other countries.
HP iPAQ Products are Powered by Windows MobileTM 2003 software for
Pocket PC.
SD Logo is a trademark of Secure Digital.

Credant Logo is a trademark of Credant Technologies.
BluetoothTM is a trademark owned by the Bluetooth SIG, Inc.
All other product names mentioned herein may be trademarks of their
respective companies.
Hewlett-Packard Company shall not be liable for technical or editorial
errors or omissions contained herein. The information is provided “as is”
without warranty of any kind and is subject to change without notice. The
warranties for Hewlett-Packard products are set forth in the express limited
warranty statements accompanying such products. Nothing herein should
be construed as an additional warranty.
This document contains proprietary information that is protected by
copyright. No part of this document may be photocopied, reproduced, or
translated to another language without the prior written consent of
Hewlett-Packard Company.
Å WARNING: Text set off in this manner indicates that failure to

follow directions could result in bodily harm or loss of life.
Ä CAUTION: Text set off in this manner indicates that failure to follow
directions could result in damage to equipment or loss of information.
User’s Guide
HP iPAQ hx2000 Series Pocket PC
First Edition (August 2004)
Document Part Number: 366426-001

Contents
1 Getting to Know Your iPAQ Pocket PC

Using the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–1
Aligning the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
Adjusting Text Size . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Changing the Screen from Portrait to
Landscape Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . 1–3
Setting the Time for Home and Locations
You Are Visiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Setting the Date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
Entering Owner Information . . . . . . . . . . . . . . . . . . . . . . 1–5
Resetting the Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–6
Performing a Soft Reset. . . . . . . . . . . . . . . . . . . . . . . 1–6
Performing a Hard Reset . . . . . . . . . . . . . . . . . . . . . . 1–7
Removing/Replacing the Flip Cover . . . . . . . . . . . . . . . . 1–8
Routine Care. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–9
Traveling with your Pocket PC . . . . . . . . . . . . . . . . . . . 1–10
2 Synchronizing with Your Computer

Using Microsoft ActiveSync . . . . . . . . . . . . . . . . . . . . . . 2–1
Installing ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Synchronizing Your Pocket PC with Your Computer . . . 2–4
Changing Synchronization Settings. . . . . . . . . . . . . . 2–4
Copying Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6
Installing Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7
User’s Guide i

Contents
Backing up and Restoring Files . . . . . . . . . . . . . . . . . . . . 2–7

Sending and Receiving E-mail. . . . . . . . . . . . . . . . . . . . . 2–8
Requesting Meetings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8
3 Managing the Battery

Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2
Removing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5
Charging with the AC Adapter . . . . . . . . . . . . . . . . . . . . 3–6
Charging with the HP Desktop Cradle and
AC Adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8
Charging with the HP Desktop Cradle and
USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9
Manually Checking the Battery Charge Level. . . . . . . . 3–10
Power Saving Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–11
Changing the Backlight Settings . . . . . . . . . . . . . . . 3–12
Disabling Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . 3–13
4 Learning the Basics

Using the Today Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
Navigation Bar and Command Bar . . . . . . . . . . . . . . 4–2
Status Icons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–3
Pop-Up Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–4
Creating Information . . . . . . . . . . . . . . . . . . . . . . . . . 4–5
Customizing the Today Screen . . . . . . . . . . . . . . . . . 4–5
Changing the Screen Orientation . . . . . . . . . . . . . . . . . . . 4–7
Opening and Closing Applications . . . . . . . . . . . . . . . . . 4–8
Closing with iTask. . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Closing Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Deleting Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9
Backing Up Information . . . . . . . . . . . . . . . . . . . . . . . . 4–10
Using the iPAQ FIle Store Folder . . . . . . . . . . . . . . . . . 4–10
ii User’s Guide

Contents
5 Learning Input Methods

Using Input Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1
Changing Word Suggestion Options . . . . . . . . . . . . . 5–1
Using the On-Screen Keyboard. . . . . . . . . . . . . . . . . 5–4
Writing with the Stylus and the
Letter Recognizer . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5
Writing with the Stylus and Microsoft Transcriber . . . . . 5–6
Writing with the Stylus and Block Recognizer . . . . . 5–6
Drawing and Writing on the Screen . . . . . . . . . . . . . 5–7
6 Applications
Software Available on the HP iPAQ Pocket PC . . . . . . . 6–1
Installing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
Removing Applications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9
Using TodayPanel Lite. . . . . . . . . . . . . . . . . . . . . . . . . . 6–10
Using HP Image Zone . . . . . . . . . . . . . . . . . . . . . . . . . . 6–12
Viewing Thumbnail Photos . . . . . . . . . . . . . . . . . . . 6–14
Viewing a Photo Full-Screen. . . . . . . . . . . . . . . . . . 6–15
Viewing a Slideshow . . . . . . . . . . . . . . . . . . . . . . . . 6–15
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16
E-mailing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–16
Attaching a Sound File to a Photo . . . . . . . . . . . . . . 6–17
Backing Up and Restoring . . . . . . . . . . . . . . . . . . . . . . . 6–18
Using iPAQ Backup to Backup/Restore . . . . . . . . . 6–18
Using ActiveSync To Backup/Restore . . . . . . . . . . 6–19
Using iTask . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–19
7 Using Security Features

Using HP ProtectTools. . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1
Setting Up Security . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2
Using Your iPAQ Pocket PC with
HP ProtectTools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7
Changing Your HP ProtectTools Settings . . . . . . . . 7–10
User’s Guide iii

Contents
Using the Fingerprint Reader (not available on

all models) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13
Learning to Enroll a Fingerprint . . . . . . . . . . . . . . . 7–13
Working with Fingerprints . . . . . . . . . . . . . . . . . . . 7–15
8 Using Wi-Fi (not available on all models)

Getting Acquainted with Wi-Fi . . . . . . . . . . . . . . . . . . . . 8–1
Powering Wi-Fi On or Off. . . . . . . . . . . . . . . . . . . . . 8–2
Automatically Connecting to a Network . . . . . . . . . . 8–3
Manually Entering New Network Settings . . . . . . . . 8–3
Searching for Networks to Access. . . . . . . . . . . . . . . 8–5
Managing Wireless Network Settings . . . . . . . . . . . . . . . 8–5
Viewing or Editing a Wireless Network . . . . . . . . . . 8–5
Deleting a Wireless Network. . . . . . . . . . . . . . . . . . . 8–6
Monitoring Signal Strength and Status . . . . . . . . . . . . . . 8–6
Advanced Network Settings. . . . . . . . . . . . . . . . . . . . . . . 8–7
Wi-Fi Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7
Looking Up an IP Address . . . . . . . . . . . . . . . . . . . 8–10
Changing TCP/IP Settings. . . . . . . . . . . . . . . . . . . . 8–10
Changing DNS and WINS Settings. . . . . . . . . . . . . 8–11
Setting Up VPN Server Connections. . . . . . . . . . . . 8–12
Changing VPN Server Connections . . . . . . . . . . . . 8–13
Starting VPN Server Connections . . . . . . . . . . . . . . 8–14
Setting Up Proxy Server Settings . . . . . . . . . . . . . . 8–14
Wi-Fi Security Protocol Utilities . . . . . . . . . . . . . . . . . . 8–15
802.1X Certificate Enroller . . . . . . . . . . . . . . . . . . . 8–15
LEAP Registration Utility . . . . . . . . . . . . . . . . . . . . 8–16
9 Using Bluetooth
Getting Acquainted with Bluetooth . . . . . . . . . . . . . . . . . 9–2
Understanding Terms . . . . . . . . . . . . . . . . . . . . . . . . 9–3
Supported Services . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4
Powering Bluetooth On or Off. . . . . . . . . . . . . . . . . . . . . 9–4
iv User’s Guide

Contents
Working with Bluetooth Settings. . . . . . . . . . . . . . . . . . . 9–5

Opening Bluetooth Settings. . . . . . . . . . . . . . . . . . . . 9–5
Setting Accessibility Properties. . . . . . . . . . . . . . . . . 9–5
Enabling Bluetooth Services . . . . . . . . . . . . . . . . . . . 9–6
Setting a Shared Folder . . . . . . . . . . . . . . . . . . . . . . 9–10
Understanding Profiles . . . . . . . . . . . . . . . . . . . . . . 9–11
Working with Bluetooth Manager . . . . . . . . . . . . . . . . . 9–13
Opening Bluetooth Manager . . . . . . . . . . . . . . . . . . 9–13
Locating and Selecting a Device . . . . . . . . . . . . . . . 9–13
Connecting to Other Devices . . . . . . . . . . . . . . . . . . . . . 9–15
Identifying the Communications Port . . . . . . . . . . . 9–15
Establishing an ActiveSync Connection . . . . . . . . . 9–15
Establishing a Serial Connection. . . . . . . . . . . . . . . 9–17
Dial-Up Networking . . . . . . . . . . . . . . . . . . . . . . . . 9–18
Joining a Personal Area Network . . . . . . . . . . . . . . 9–19
Working with Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–19
Creating a File Transfer Connection . . . . . . . . . . . . 9–20
Using Business Card Exchange. . . . . . . . . . . . . . . . 9–21
Opening a Connection . . . . . . . . . . . . . . . . . . . . . . . . . . 9–23
Viewing Connection Status . . . . . . . . . . . . . . . . . . . 9–23
Closing a Connection. . . . . . . . . . . . . . . . . . . . . . . . 9–24
Working with Connections . . . . . . . . . . . . . . . . . . . 9–24
10 Connecting to the Internet

Connecting to a Private Network . . . . . . . . . . . . . . . . . . 10–2
Entering an Internet Address . . . . . . . . . . . . . . . . . . . . . 10–2
Using a Favorites List . . . . . . . . . . . . . . . . . . . . . . . . . . 10–3
11 Expansion Cards
Installing a Secure Digital (SD) Expansion Card . . . . . 11–2
Removing a Secure Digital (SD) Expansion Card. . . . . 11–3
Installing a Compact Flash (CF) Expansion Card . . . . . 11–4
Removing a Compact Flash (CF) Expansion Card . . . . 11–5
Viewing the Content of Memory Cards . . . . . . . . . . . . . 11–5
User’s Guide v

Contents
12 Troubleshooting
Common Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–1
ActiveSync . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–5
Expansion Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–7
Wi-Fi . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–8
Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12–10
A Regulatory Notices
Federal Communications Commission Notice. . . . . . . . . A–1
Declaration of Conformity for products
marked with the FCC logo—United States only . . . . A–2
Canadian Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Avis Canadien . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Japanese Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
Korean Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–3
European Union Regulatory Notice . . . . . . . . . . . . . . . . . A–3
Battery Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–5
Equipment Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–6
Airline Travel Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
Wireless Notices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7
U.S. Regulatory Wireless Notice. . . . . . . . . . . . . . . . A–7
Canadian Regulatory Wireless Notice. . . . . . . . . . . . A–7
Japanese Regulatory Wireless Notice . . . . . . . . . . . . A–8
Brazilian Regulatory Wireless Notice . . . . . . . . . . . . A–8
B Specifications
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1
Physical Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . B–3
vi User’s Guide

1
Getting to Know Your iPAQ
Pocket PC
Congratulations on purchasing your HP iPAQ hx2000 Series

Pocket PC. Use this guide to help you set up your Pocket PC and
to learn how it works.
Note: Press and hold the iTask button ( ) on the front of your
iPAQ Pocket PC to switch between the current application and the
last application you were running.
Using the Stylus

Your iPAQ Pocket PC comes with a stylus that you should use to
tap or write on your screen.
You can perform three basic actions using the stylus:
Tap—Lightly touch the screen to select or open an item. Lift the
stylus after you tap an item. Tapping is equivalent to clicking an
item with the mouse on your computer.
Drag—Place the point of the stylus on the screen and drag an
item across the screen without lifting the stylus until you have
completed the selection. Dragging is equivalent to dragging with
the left mouse button pressed on your computer.
User’s Guide 1–1

Getting to Know Your iPAQ Pocket PC
Tap and hold—Hold the stylus pointer on an item for a short

time until a menu displays. Tapping and holding is equivalent to
right-clicking your computer mouse button. When you tap and
hold, a circle of red dots appears around the stylus to indicate that
the menu will soon pop up.
Ä CAUTION: To prevent damage to your iPAQ Pocket PC screen, never

use any device other than the stylus that comes with the Pocket PC
or an approved replacement to tap or write on the screen. If you
lose or break your stylus, you can order extras at
www.hp.com/go/ipaqaccessories.
Aligning the Screen

When the iPAQ Pocket PC is turned on for the first time, you are
guided through a screen alignment process. You must realign
your screen if:
■ The Pocket PC does not respond accurately to your taps.
■ You perform a full reset of your Pocket PC.
To realign the iPAQ Pocket PC screen:
1. From the Start menu, tap Settings > System tab > Screen
icon.
2. Tap the Align Screen button.
Shortcut: To access the Align Screen application without
tapping on the screen, press and hold the 5-Way Navigation
button, then press the Calendar button.
3. Tap the cross-hair object at each location. Be precise when
tapping the cross-hair object.
4. Tap OK.

Adjusting Text Size

How much information you see on the screen depends on the text
size. To adjust the text size:
1. Tap Start > Settings > System tab > Screen > Text Size tab.
2. Drag the slider to the desired text size; then tap OK.
Changing the Screen from Portrait to

Landscape Mode
To select Portrait or Landscape screen orientation:
1. Tap Start > Settings > System tab > Screen.
2. Tap Portrait, Landscape (right-handed), or Landscape
(left-handed).
3. Tap OK.
Shortcut: Press and hold the Calendar button for two seconds to
toggle between portrait and landscape modes.
Note: The Wi-Fi antenna for the HP iPAQ is located in the top of
the device. If you cover up the top of the HP iPAQ after you have
turned on Wi-Fi, signal strength may be affected.
Setting the Date and Time

When you turn on your iPAQ Pocket PC for the first time, you are
requested to select your time zone. After setting the time zone,
you still need to set the time and date on your device. All three
settings are located in the Clock Settings screen and can be set
at the same time.
Note: By default, the time on the iPAQ Pocket PC is
synchronized with your computer each time the two devices
connect using ActiveSync.

Setting the Time for Home and Locations

You Are Visiting
From the Start menu, tap Settings > System tab > Clock &
Alarms icon.
Shortcut: From the Today screen, tap the Clock icon to set
the time.
1. Tap either Home or Visiting.
2. Tap the time-zone down arrow, and select the appropriate
time zone.
3. Tap the hour, minutes, or seconds, and use the up and down
arrows to adjust the time.
Shortcut: You can also adjust the time by moving the hands of
the clock with the stylus.
4. Tap AM or PM.
5. Tap OK.
6. Tap Yes to save the clock settings.
Setting the Date

1. From the Start menu, tap Settings > System tab > Clock &
Alarms icon.
the date.
2. Tap the down arrow by the date.
3. Tap the left or right arrow to select a month and year.
4. Tap a day.
5. Tap OK.
6. Tap Yes to save the date settings.

You need to reset your time zone, time, and date if:
■ The location time (Home or Visiting) needs to be changed.
■ All power to the iPAQ Pocket PC is lost, which removes all
saved settings.
■ You perform a full reset of your iPAQ Pocket PC.
the time zone, time, and date.
Entering Owner Information

You can personalize your iPAQ Pocket PC by entering owner
information. To enter owner information:
1. From the Today screen, tap Start > Settings > Personal tab
> Owner Information.
Shortcut: From the Today screen, tap Tap here to set owner
information.
2. Tap in the Name field. A keyboard appears at the bottom of
the screen. Tap on the characters to enter your name.
Note: If you prefer, you can use Letter Recognizer, Microsoft

Transcriber, or Block Recognizer to input information. Refer to
Chapter 5, “Learning Input Methods,” for more information.
3. Tap the Tab key on the keyboard to move the cursor to the
next field.
4. Continue entering whatever information you want to include.
5. To display owner information at startup, tap the Options tab
and select the Identification information checkbox.
6. Tap on the Notes tab to enter any notes.
7. Tap OK to save the information and return to the Today
screen.

Resetting the Device

Sometimes there is a need to reset your Pocket PC. Resetting the
device is known as performing a “soft” or “hard” reset.
Performing a Soft Reset

A soft reset stops all running applications, but does not erase any
programs or saved data. Be sure to save any unsaved data within
a running application before performing a soft reset.
Perform a soft reset to:
■ Stop all running applications
■ Install a new application
■ Restart the Pocket PC if it stops responding
To perform a soft reset:
1. Locate the recessed Reset button on the bottom of your iPAQ
Pocket PC.
2. Use the stylus to lightly press the Reset button.
The Pocket PC restarts and displays the Today screen.

Performing a Hard Reset

Perform a hard reset only when you want to clear all
user-installed settings, applications, and data from RAM
(Random Access Memory), where data and applications you have
loaded are stored.
Ä CAUTION: If you perform a hard reset, your Pocket PC loses all data
and programs not saved in iPAQ File Store.
To perform a hard reset:

1. Press and hold down the Calendar and iTask buttons.
2. While holding down these buttons, use the stylus to
lightly press the Reset button on the bottom of the iPAQ
Pocket PC for about two seconds.

3. When the Pocket PC screen begins to fade, release the

Calendar and iTask buttons first, and then remove the stylus
from the Reset button.
Note: If you simultaneously push and hold the Reset, Calendar,

and iTask buttons for more than two seconds, the battery
disconnects. To restart the device, either plug the device into the
AC Adapter or press the Reset button again.
After performing a hard reset, you may need to reinstall

applications stored in iPAQ File Store to restore shortcuts and full
functionality.
4. The Pocket PC resets and powers on.

To return your iPAQ Pocket PC to factory settings after
performing a hard reset:
1. Tap Start > Programs > File Explorer > My Device.
2. Tap the iPAQ File Store folder to open it.
3. Tap Edit > Select All.
4. Tap and hold the selected files, then tap Delete.
5. Tap Yes to delete all file in iPAQ File Store.
Removing/Replacing the Flip Cover

Your Pocket PC comes with a protective flip cover, which is
designed to protect your screen.
Ä CAUTION: It is recommended that you leave on the flip cover;

however, you can remove it from the Pocket PC.

To remove the flip cover:

1. Open the flip cover.
2. Gently pull the flip cover away from one side of the device
1.
3. Pull the flip cover away from the other side of the device 2.
To replace the flip cover, reverse the steps above.
Routine Care
Ä CAUTION: The screen of your iPAQ Pocket PC is made of glass and

can be damaged or broken by drops, impacts, or pressure.
Note: HP is not responsible for damage that occurs as a result of

your failure to follow the instructions that came with the HP
branded product. Refer to the warranty document inlcuded with
your iPAQ Pocket PC for more information.

You should observe the following practices to protect the screen

of your iPAQ Pocket PC from damage:
■ Do not sit on your iPAQ Pocket PC.
■ When transporting your iPAQ Pocket PC in a purse, pocket,
briefcase, etc., ensure the device does not get compressed,
bent, dropped, or hit.
■ When not in use, close the flip cover on your iPAQ Pocket
PC and store it in a case. You can select from a wide variety
of case options at www.hp.com/go/ipaqaccessories or
www.casesonline.com.
■ Do not place anything on top of your Pocket PC.
■ Do not bang your iPAQ Pocket PC against hard objects.
■ Never use any device other than the stylus that comes with
the Pocket PC or an approved replacement to tap or write on
the screen. If you lose or break your stylus, you can order
extras at www.hp.com/go/ipaqaccessories.
■ Clean your Pocket PC by wiping the screen and the exterior
with a soft, damp cloth lightly moistened only with water.
Ä CAUTION: To reduce the risk of damage to the internal components,

do not spray liquid directly on the screen, or allow excess liquid to drip
inside your Pocket PC. Using soap or other cleaning products on the
screen might discolor the finish and damage it.
Traveling with your Pocket PC

Use the following guidelines when traveling with your Pocket
PC.
■ Back up your information.
■ Take a copy of your backup with you on an SD memory card.
■ Disconnect all external devices.
■ Take the AC Adapter and Charger Adapter with you.

■ Keep your Pocket PC in a protective case and keep it in your

carry-on luggage.
■ For air travel, be sure to turn off the Phone, Bluetooth, and
Wi-Fi. To turn off all wireless features, from the Today
screen, tap Start > iPAQ Wireless > All Off.
■ If you are traveling internationally, be sure you have the plug
adapter appropriate for the country you are visiting.

2
Synchronizing with Your
Computer
Using Microsoft ActiveSync

Your device can be connected to a computer so you can transfer
files back and forth. In this way, you only have to input data once.
Microsoft ActiveSync is a synchronization program you install
on your desktop or laptop computer to:
■ Copy files (data, audio, or video) between your device and up
to two host computers so you always have the latest
information in all locations.
■ Install programs on your device
■ Back up and restore device information
■ Synchronize links
■ Send and receive e-mail
■ Request meetings
Installing ActiveSync
Ä CAUTION: For synchronization to work properly, install Microsoft

ActiveSync on your computer (Steps 1 and 2 below) before you
connect your iPAQ Pocket PC to your computer (Step 3).
To install Microsoft ActiveSync on your host computer:

1. Insert the Companion CD into the CD tray or slot on your
computer.

Synchronizing with Your Computer
2. After the introductory screen displays, click Setup Wizard.

The Setup Wizard detects the programs on your computer,
and guides you step by step so you can install ActiveSync on
your computer as well as other programs on your Pocket PC.
3. Follow the screen recommendations and when prompted,
connect your Pocket PC to your personal computer:
a. Plug the AC Adapter into an electrical outlet 1 and
connect the other end of the AC Adapter to the AC
connector on the HP Desktop Cradle 2.
b. Slide the bottom of your Pocket PC into the HP iPAQ
Cradle 3 and push firmly to seat it.
Ä CAUTION: To avoid damaging your Pocket PC or the cradle, check to

be sure the Pocket PC and cradle connectors are properly aligned
before pushing the Pocket PC into the HP Desktop Cradle.
c. Connect the USB Cable to the USB port on your

computer 4.

OR
a. Plug the AC Adapter into an electrical outlet 1, then
connect the other end of the AC Adapter to the AC
connector on the Autosync Cable 2.
b. Connect the 22-pin connector on the Autosync Cable to
the universal sync connector on the bottom of your iPAQ
Pocket PC 3.
Ä CAUTION: To avoid damaging your Pocket PC or the Autosync Cable,

check to be sure the Pocket PC and cable connectors are properly
aligned before pushing the cable into the universal sync connector.
c. Connect the other end of the Autosync Cable to the USB

port on your computer 4.
4. Once you are finished with the Setup Wizard, you can
disconnect the Pocket PC from the computer.

Synchronizing Your Pocket PC with

Your Computer
With ActiveSync installed on your computer, you can:
■ Use it any time to create an additional partnership so you can
synchronize information with up to two computers.
■ Add or delete the type of data (Contacts, Calendar,
Messaging, Tasks, Favorites, Files, Notes, and AvantGo) you
want synchronized with your Pocket PC.
Note: When you synchronize files, you can drag and drop the
selected files from your computer to the synchronized folder on
your iPAQ Pocket PC. If you named your device “PC1” when
you created your partnership, then the synchronized folder is
named “PC1.” When you synchronize, the files are automatically
moved to and from your iPAQ Pocket PC.
Changing Synchronization Settings

You can modify your synchronization settings for Microsoft
ActiveSync to:
■ Change when your iPAQ Pocket PC synchronizes with your
host computer.
■ Change the type of connection (serial, USB, or infrared) from
your iPAQ Pocket PC to your computer.
■ Select the files and information to synchronize.
■ Select the files and information you do not want to
synchronize (for example, e-mail attachments).
■ Determine how conflicts between information on your
iPAQ Pocket PC and information on your computer are to be
handled.

To change synchronization settings:

1. From the Start menu on your computer, click Programs >
Microsoft ActiveSync > Tools > Options.
a. On the Sync Options tab, select the files and information
to synchronize with your computer.
b. On the Schedule tab, select when your iPAQ Pocket PC
synchronizes with your computer.
c. On the Rules tab, determine how conflicts between
information on your iPAQ Pocket PC and information
on your computer are to be handled.
2. Tap OK when you are finished.
3. From the File menu, click Connection Settings. Select the
type of connection to be allowed between the iPAQ Pocket
PC and the computer.
Using the Infrared Connection

As an alternative to using the desktop cradle, you can
synchronize your Pocket PC and your computer using the
infrared connection if you have an infrared port or an infrared
USB adapter installed on your computer. The infrared connection
option works only on computers that have Microsoft Windows
98SE, Me, 2000, or XP operating systems installed.
To set up an infrared connection to a computer:
1. Synchronize your Pocket PC with your computer using the
desktop cradle before the first time you establish an
ActiveSync connection via infrared.
2. Follow your computer manufacturer’s instructions to install
and set up an infrared port.
3. Remove the Pocket PC from the cradle and line up the
infrared port with the computer infrared port so they are
unobstructed and within 12 inches (30.5 cm) of each other.

4. Initiate a connection by tapping Start > Programs >

ActiveSync > Tools > Connect via IR. Synchronization
begins on your device.
5. To disconnect, move the devices away from each other or
tap X in the upper right of the screen to turn off.
Copying Files
You can copy files to and from your host computer using
Explore in ActiveSync and Windows Explorer.
To copy files:
1. Insert your iPAQ Pocket PC into the sync cable.
2. From the Start menu on your computer, click Programs >
Microsoft ActiveSync.
3. Click Explore.
4. Double-click the My Pocket PC.
5. On your computer, right-click the Start menu, and select
Explore.
6. Locate the file to be moved.
Note: You cannot copy preinstalled files or system files.
7. Drag and drop your files between your iPAQ Pocket PC and
your computer. ActiveSync converts the files so that they can
be used by the Pocket Office programs, if necessary.
Note: Move your files directly into My Documents on your

iPAQ Pocket PC (or into a folder inside My Documents), so
the programs on your iPAQ Pocket PC can locate them.

Installing Programs
To install programs on your iPAQ Pocket PC from your computer
using ActiveSync:
1. Connect your iPAQ Pocket PC to your computer using the
sync cable.
2. Follow the instructions on the screen.
3. Check the screen of your iPAQ Pocket PC to see if any
further steps are necessary to complete the installation.
Backing up and Restoring Files

To help reduce the chance of losing information, you should back
up information to your computer regularly. For more information
on backing up and restoring information using Microsoft
ActiveSync, refer to “Using ActiveSync to Backup/Restore” in
Chapter 6.
You can synchronize links to Web sites from the Favorites
list on your computer to view them offline with Pocket Internet
Explorer.
1. From the Start menu on your computer, click Programs
and double-click the Internet Explorer.
2. Click Favorites to see the list of links to your favorite Web
sites.
3. To save a Web site link to Mobile Favorites, open the Web
site and click Create Mobile Favorite.
If you select “Favorites” as an information type to be
synchronized, ActiveSync copies your mobile favorite
to your Pocket PC the next time you synchronize.
4. Follow the instructions in Synchronize information to
manually synchronize your favorite links.

Sending and Receiving E-mail

You can send and receive e-mail messages by synchronizing your
iPAQ Pocket PC with your computer using ActiveSync. If you are
using ActiveSync to send and receive e-mail messages, the name
of the folder you are using is displayed at the bottom of the
screen. For more information on sending and receiving e-mail
using ActiveSync, from the Start menu, tap Help > Messaging.
Requesting Meetings
You can schedule a meeting and send a meeting request through
ActiveSync. For more information, from the Start menu, tap
Help > Calendar.

3
Managing the Battery
Your iPAQ Pocket PC is shipped with a rechargeable battery that

is partially charged. It is recommended that you fully charge the
Pocket PC battery before setting up the device, and recharge
regularly. Your Pocket PC uses some power to maintain files in
RAM and the clock. While working at your desk, keep the Pocket
PC and AC Adapter connected through the HP Desktop Cradle.
When you travel, it is recommended that you carry the AC
Adapter, Charger Adapter plug, or an optional spare battery with
you.
Ä CAUTION: Use only an HP approved battery for your iPAQ Pocket

PC. Inserting a battery that does not comply with HP requirements might
cause the Pocket PC to malfunction and will void the HP iPAQ limited
warranty.
The iPAQ Pocket PC also has a small internal backup battery that
allows you to change the main battery without losing RAM data
(user-installed programs and data) as long as it is replaced within
15 minutes. The internal battery can only be removed by
qualified HP Technical Support.

Installing the Battery

To install the removable/rechargeable battery:
1. To remove the battery cover, press the battery release latch
down 1, then swing the battery door up and remove it from
the device 2.

2. Insert the right side of the battery into the right side of the
battery compartment, then press the left side of the battery
into place 3.

3. Insert the top of the battery cover into the top of the battery
compartment 4.
4. Press the bottom of the battery cover into place until it clicks
5.
Ä CAUTION: The cover must be in place for the Pocket PC to operate. If

the battery cover is not in place when you press the Power button, the
Pocket PC will not power on.
Note: If the battery is fully discharged, you must connect the

AC Adapter to the Pocket PC to fully charge it before continuing.
It takes up to four hours to fully charge a completely drained
battery.

Removing the Battery
Ä CAUTION: Before removing the battery, use iPAQ Backup or

ActiveSync to back up data on your Pocket PC.
Note: If you remove or replace the battery, your HP iPAQ will

perform a soft reset. Be sure to close all applications and save
data before removing the battery.
To remove the battery:

1. Press the battery release latch down 1.
2. Swing the battery door up and remove it from the device 2.

3. Lift the left side of the battery up and remove it from the
Pokcet PC.
Ä CAUTION: Because most of the applications and data you install on

your Pocket PC are held in memory (RAM), you will need to reinstall
them if the battery completely discharges or if the battery is removed
from the device for more than a few minutes. Otherwise, when fully
charged, the internal backup battery saves the user-installed data for up
to 15 minutes when the standard battery is removed. Before removing
the battery, check to see that the internal backup battery is fully
charged by tapping Start > Settings > System tab > Power icon.
You do not need to reinstall applications and data installed in the iPAQ
File Store folder because they are saved in nonvolatile memory.
Charging with the AC Adapter

The standard AC Adapter works in a standard electrical outlet.
You can also charge your Pocket PC in your automobile with an
optional Automobile Adapter that works in your vehicle’s
electrical cigarette lighter or a 12-volt power outlet.

To purchase an optional Automobile Adapter, refer to the HP

Web site at: www.hp.com/go/ipaqaccessories.
Ä CAUTION: Use only HP recommended AC adapters.
To charge your Pocket PC using the AC Adapter:

1. Insert the AC Adapter plug into the AC Charger adapter 1.
2. Plug the AC Adapter into an electrical outlet 2.
3. Insert the AC Charger adapter into the bottom of the
Pocket PC 3.
Ä CAUTION: To avoid damaging your Pocket PC or the AC Adapter,

check to be sure all connectors are properly aligned before connecting
them.

4. When the Power button indicator on the front of the Pocket

PC turns solid amber, the device is fully charged and you can
disconnect the AC Adapter. The approximate time to fully
charge a drained battery is four hours.
Note: A standard battery can be charged in about four hours; an

optional extended battery takes longer.
Charging with the HP Desktop Cradle

and AC Adapter
Use the HP Desktop Cradle to charge your Pocket PC.
Note: It is not necessary to synchronize your Pocket PC before
charging it.
To charge your Pocket PC using the HP Desktop Cradle:

1. Plug the AC Adapter into an electrical outlet 1 and connect
the other end of the AC Adapter to the AC connector on the
HP Desktop Cradle 2.
2. Slide the bottom of your Pocket PC into the HP iPAQ
cradle 3 and push firmly to seat it.
Ä CAUTION: To avoid damaging your Pocket PC or the cradle, check to

be sure the Pocket PC and cradle connectors are properly aligned
before pushing the Pocket PC into the HP Desktop Cradle.

Note: The amber charge light on the front of the Pocket PC

blinks while the battery is recharging and turns solid amber
(nonblinking) when the battery is fully charged.
Charging with the HP Desktop Cradle

and USB Cable
An alternative method of charging the Pocket PC is to charge the
device by using a USB cable. However, because this charging
method drains the host battery (i.e., laptop), you must enable
USB charging on the Pocket PC before you can charge the
device.
To charge your Pocket PC using the HP Desktop Cradle and USB
Cable:
1. Turn on USB charging by tapping Start > Settings > System
tab > Power on the Pocket PC.
2. Select the USB Charging tab, and then check Use USB
Charging.

3. Tap OK once USB Charging has been enabled.
4. Connect one end of the USB sync cable to the bottom of the
Pocket PC.
5. Connect the USB cable to an available USB Port on your
USB powered device, such as a laptop.
Note: The Pocket PC charges slower when using an USB cable

than with an AC Adapter.
Manually Checking the Battery Charge

Level
To manually monitor the battery power:
1. Tap Start > Settings > System tab.
2. Tap Power > Battery tab.
If the battery charge level is low, connect to AC power using
the HP Desktop Cradle and the AC Adapter, or change the
battery. For information on purchasing an optional standard or
extended battery, visit the HP Web site at
www.hp.com/go/ipaqaccessories.

To use a shortcut to view your battery charge level, tap the

Battery icon located in the TodayPanel Lite on the Today screen
plug in.
Battery Saving Tip: Tap Start > Settings > System tab > Power >
Advanced tab, then tap the Turn off device if not used for
checkbox and set it to turn your iPAQ Pocket PC off after a short
time of not being used.
CAUTION: It is recommended that you do not allow the battery
installed in your iPAQ Pocket PC to discharge completely. Doing so
does not harm your Pocket PC or battery; however, you will lose all
data not stored in File Store (ROM). Discharging the battery
completely is similar to performing a hard reset. Refer to “Performing
a Hard Reset” in Chapter 1 for more information.
Power Saving Tips

Here are some power saving tips to help save energy in your
Pocket PC battery.
■ Set the backlight to go off quickly (10 or 30 seconds) after
you stop using your Pocket PC, or implement Power Save
mode to turn off the backlight completely. For more
information, refer to “Changing the Backlight Settings” later
in this chapter.
Note: Adjusting the Backlight Brightness Level slider to the

lowest level that is still useable for the given lighting conditions
can be the single most important thing you can do to preserve
battery life.
■ Leave your Pocket PC connected to AC power at all times

when you’re not using it. For more information, refer to
“Charging with the AC Adapter” earlier in this chapter.

■ Leave your Pocket PC set to turn off after not being used for
a short time. Tap the Battery icon > Advanced tab. On
battery power, set the device to power off in the shortest
acceptable time.
■ Turn off all wireless activities when not in use. Refer to
“Powering Wi-Fi On or Off” in Chapter 8 and “Powering
Bluetooth On or Off” in Chapter 9.
■ Turn off the Receive all incoming beams setting and receive
infrared beams manually instead. Refer to Chapter 2,
“Synchronizing with Your Computer.”
■ You can program an Application Button to turn off the screen
when an MP3 is playing, thus saving battery power used to
run the screen. Tap Start > Programs > Windows Media >
Tools > Settings > Buttons. From the Select Function
drop-down list, tap Screen Toggle. Press a program button,
then tap OK. Then, when listening to music, press that
program button to turn off the screen display.
■ Power off your Pocket PC when it is being charged to allow it
to charge at a faster rate.
■ To ensure you always have battery power available, invest in
an extra Standard Battery or Extended Battery. These
batteries can be charged in the optional battery charger. To
purchase an extra battery and/or a battery charger, visit the
HP Web site at www.hp.com/go/ipaqaccessories.
Changing the Backlight Settings

Your new Pocket PC comes with an automatic brightness control
feature that saves up to 25% battery life. The Backlight icon
displays on the Today screen for easy accessibility. In addition to
using the TodayPanel Lite shortcut, you can access the Backlight
application by tapping Start > Settings > System tab >
Backlight.

To change the Backlight settings:

1. Tap Start > Settings > System tab > Backlight.
2. On the Battery Power tab, select the Turn off backlight if
device is not used for checkbox and enter the time duration
you want to pass before the backlight turns off.
3. Tap the External Power tab to change the backlight setting
for when you are using an external power source (e.g., cradle,
AC Adapter, etc.).
4. Tap the Brightness tab to change the brightness level on the
Pocket PC when using the Pocket PC on battery or external
power.
5. Tap OK when you are finished making your changes.
Note: The Backlight automatically turns on when you tap on the

screen or press a button.
Disabling Buttons
The Button Lock application allows you to disable all the buttons
on your Pocket PC, except the power button whenever the device
is in Standby mode. By enabling this feature, you can ensure the
device is not accidentally turned on, thus draining your battery.
To enable the button lock feature:
1. Tap Start > Settings > Personal tab > Buttons.
2. Tap the Lock tab and check Disable all buttons except
power button.
3. Tap OK.

4
Learning the Basics
Using the Today Screen

When you first turn on your iPAQ Pocket PC, the Today screen
displays. You can also display it by tapping Start > Today. Use
the Today screen to view:
■ Owner information
■ Upcoming appointments
■ Unread and unsent messages
■ Tasks that need to be completed
Tap to view Tap to view Connections

Programs menu Tap to change volume or mute all sounds
Tap to change date and time
Tap to read e-mail
Tap to set appointment or

view existing appointments
Tap to view and set Wi-Fi and

Tap to create a new item Bluetooth settings

Learning the Basics
Navigation Bar and Command Bar

The Navigation Bar is located at the top of the screen. It displays
the Start button, active notifications (such as new e-mail, Wi-Fi
connection status, speaker status) and current time. Use the Start
menu to select a program.
Navigation Bar
Tap to select a program
Tap to select a program you used recently
Tap to see additional programs

Tap to customize settings
Tap for Bluetooth features
The Command bar is located at the bottom of the screen. The

New menu provides shortcuts in creating new appointments,
contacts, tasks, notes, etc. The Input panel button allows you to
enter text.
New button Input panel button
Menu Buttons
actions

Learning the Basics
Status Icons
You may see the following status icons displayed on the
Navigation or Command bar. Tap the icon on the screen to view
more information related to the item.
Icon Status
Active connection to computer or wireless network.
Inactive connection to computer or wireless network.
Microsoft ActiveSync is synchronizing.
Speaker is on.
Speaker is off (or in mute position).
Battery power is low.
Battery power is very low.
E-mail, SMS or MMS messages received.
Instant messages received.
(Continued)

Learning the Basics
(Continued)
Icon Status
iPAQ Pocket PC is connected with the desktop cradle. This
icon appears only when there is an active connection.
iPAQ Wireless icon—Tap to display Wireless screen.

Provides a control center to turn all wireless activities on
and off, and to configure their settings.
Pop-Up Menus
Pop-up menus allow you to quickly perform an action. Use the
pop-up menu to cut, copy, rename, and delete an item, also send
an e-mail or send a file to another device.
To access a pop-up menu, tap and hold the stylus on the item on
which you want to perform the action. When the menu appears,
tap the desired action, or tap anywhere outside the menu to close
it without performing an action.
Tap and hold to display

the pop-up menu
Tap the action you want
Tap outside the menu to close

it without performing an action

Learning the Basics
Creating Information
From the Today screen, you can create new information,
including:
■ Appointments
■ Contacts
■ Messages
■ Excel Workbook
■ Notes
■ Tasks
■ Word documents
1. From the Start menu, tap Today > New at the bottom of the
screen.
2. Tap an option to create a new item.
3. Tap OK after you finish creating a new item.
Customizing the Today Screen

From the Settings Today screen, you can:
■ Add a picture as the background.
■ Select the information that appears on the Today screen.
■ Select the Today screen theme.
■ Set the order of the information.
■ Set when to see the Today screen.

Learning the Basics
1. Tap Start > Settings > Personal tab > Today.

2. Select Use this picture as the background checkbox.
3. Tap Browse to select a picture from File Explorer.

4. Tap the Items tab to select or reorder the information on the
Today screen.
5. Tap an item to highlight it.

Learning the Basics
6. Tap Move Up or Move Down to change the order of items on

the Today screen.
Note: You cannot change the placement of the Date on the

Today screen.
7. Tap the down arrow associated with Today timeout

checkbox to determine how many hours must pass before the
Today screen displays.
8. Tap OK.
Changing the Screen Orientation

You can change the screen orientation of your Pocket PC from
Portrait to Landscape mode.
To change the screen orientation of your Pocket PC:
1. Tap Start > Settings > System tab > Screen.
2. Tap Portrait, Landscape (right-handed), or Landscape
(left-handed).
3. Tap OK.
Shortcut: Press and hold the Calendar button for two seconds to
toggle between portrait and landscape modes.

Learning the Basics
Opening and Closing Applications

Open any application on your iPAQ Pocket PC from the
Start menu.
Note: You can also open an application by assigning it to an
Application Button. To assign Application Buttons, from the
Today screen, tap Start > Settings > Personal tab > Buttons.
To open an application:
1. Tap Start > Programs.
2. Tap the desired application title or logo.
To minimize an open application, tap the x at the top right of the
screen.
Close applications either manually or by using iTask.
Note: Applications automatically close based on available
memory.
Closing with iTask

1. Press the iTask button (Application Button 4 on the lower
right side of your device).
2. Tap and hold the program to be closed.
3. From the pop-up menu, tap Close This Task.
Closing Manually
1. Tap Start > Settings > System tab > Memory > Running
Programs tab.
2. Tap Stop All or select a particular application, then tap Stop.
Note: To bring a currently running program to the foreground,

tap Activate.

Learning the Basics
Installing Applications
Install applications on your iPAQ Pocket PC from your:
■ Computer by using Microsoft ActiveSync.
■ iPAQ Pocket PC if the application file has a .cab extension.
■ iPAQ Pocket PC or your computer by copying an application
file that has an .exe or .cef extension.
To install more applications on your Pocket PC:
1. Use the HP Desktop Cradle to connect your Pocket PC to
your personal computer.
2. Follow the instructions in the Installation Wizard provided
with the program you want to install.
3. Check the screen on your Pocket PC to see if any further
steps are necessary to complete the program installation.
Deleting Applications
To delete applications on your Pocket PC:
1. Tap Start > Settings > System tab > Remove Programs.
2. Select the checkbox for the program(s) you want to remove,
then tap Remove.
Note: By removing an application from your Pocket PC, you

increase storage memory (used to store data and document files)
and program memory (used to run programs) on the device.

Learning the Basics
Backing Up Information
Use iPAQ Backup or Microsoft ActiveSync Backup to back up
and restore information on your iPAQ Pocket PC.
Note: Your iPAQ Pocket PC came preinstalled with iPAQ
Backup. However, you must install ActiveSync on your computer
before using ActiveSync Backup.

up information on a regular schedule. For more information on
backing up your data, refer to “Using iPAQ Backup to
Backup/Restore” in Chapter 6.
Using the iPAQ FIle Store Folder

You can install programs and save files to the iPAQ File Store
folder, which is accessed from File Explorer on your iPAQ
Pocket PC.
Programs and files stored in iPAQ File Store are held in ROM
and are saved if you perform a full reset of your iPAQ Pocket PC
or if the battery discharges completely.
Ä CAUTION: If you have HP ProtectTools enabled and forget your PIN or

password, resetting the device will result in loss of data stored in iPAQ
File Store. For more information on HP ProtectTools, refer to Chapter 7,
“Using Security Features.”
Some devices also come with High Speed File Store, a faster
version of iPAQ File Store. If your iPAQ Pocket PC has more
than 30 MB of File Store space, it is High Speed File Store. To
find out how much File Store memory is on your device, from the
Today screen, tap the Memory icon > Storage Card tab. Select
iPAQ File Store in the drop down list box. If the amount is 30
MB or more, then you have High Speed File Store.

Learning the Basics
To save to iPAQ File Store or High Speed File Store:

1. Copy the files to be saved to the iPAQ File Store folder.
2. Tap Start > Programs > File Explorer > My Device >
iPAQ File Store.
3. Paste the selected files.
Ä CAUTION: If you format iPAQ File Store, do not perform a hard or soft
reset. Doing so may prevent your Pocket PC from operating normally. For
more information on formatting iPAQ File Store, refer to “Performing a
Hard Reset” in Chapter 1.
Note: Before saving files to the iPAQ File Store folder, it is a

good idea to determine how much memory is available in the
folder. To view the amount of memory, from the Today screen,
tap the Memory icon > Storage Card tab, then select iPAQ File
Store from the drop down menu.

5
Learning Input Methods
Using Input Software

To input information to your Pocket PC, you can tap the
on-screen keyboard or write with the Letter Recognizer,
Microsoft Transcriber, or Block Recognizer in any application.
You can use the stylus to draw and write on the screen in the
Notes application and from any Notes tab in the Calendar,
Contacts, and Tasks applications.
Ä CAUTION: To avoid damaging your iPAQ Pocket PC screen, always

use a stylus. Never use a pen or any type of metal pointer on the
screen.
Note: Microsoft Transcriber is a free program that you can

download from the Microsoft Web site.
Changing Word Suggestion Options

As you type or write, the Pocket PC suggests words for you in a
box above the keyboard, Letter Recognizer, or Block Recognizer,
but not in the Transcriber.
You determine:
■ If words are suggested.
■ The number of letters you enter before a word is suggested.
■ The number of words that are suggested per entry.

To change settings for word suggestions:

1. Tap Start > Settings > Personal tab > Input.
2. Tap the Word Completion tab.
3. Tap the down arrow associated with letters and select the
number of letters you want to type before a word is
suggested.
t

4. Tap the down arrow associated with words and select the
number of words you want suggested.
5. Tap OK.
Note: If you do not want any words suggested, remove the

checkmark by tapping the checkbox next to Suggest Words
When Entering Text.

Using the On-Screen Keyboard

Use the stylus to tap letters, numbers, and symbols on the
on-screen keyboard to enter typed text directly onto the screen.
1. From any application, tap the up arrow next to the Input
Panel icon.
2. Tap Keyboard to display a keyboard on the screen.
Note: To see symbols, tap the 123 key.
3. Tap a letter, symbol, or number to enter information.

4. Tap OK.

Writing with the Stylus and the Letter

Recognizer
Use the stylus and Letter Recognizer to write letters, numbers,
and symbols on the screen. Create words and sentences by
writing in uppercase (ABC), lowercase (abc), and symbols (123)
as instructed here.
To write with the stylus and Letter Recognizer:
Panel icon.
2. Tap Letter Recognizer.
3. Write a letter or symbol between the dashed line and
baseline.
❏ To display in uppercase, write a letter between the hatch
marks labeled ABC.
❏ To display in lowercase, write a letter between the hatch
marks labeled abc.
❏ Write a number or draw a symbol between the hatch
marks labeled 123.
What you write will be converted to text.
Note: For the Letter Recognizer to work effectively, write

characters between the dashed line and baseline.
■ If you are writing a letter like “p,” write the top portion
within the dashed line and baseline, and the tail portion
below the baseline.
■ If you writing a letter like “b,” write the bottom portion
within the dashed line and baseline, and the top portion
above the dashed line.
Note:To view help on using Letter Recognizer, open the program

and tap the question mark next to the writing area.

Writing with the Stylus and

Microsoft Transcriber
Use the stylus and Microsoft Transcriber to write words, letters,
numbers, and symbols anywhere on the screen.
Panel icon.
2. Tap Transcriber to display the Transcriber Intro screen.
3. Tap OK.
4. Tap New at the bottom of the screen.
5. Begin writing on the screen. What you write will be
converted to text.
Note: To “teach” Transcriber your style of writing, tap on the

“a” icon at the bottom of the screen to display the Letter Shapes
screen and follow the instructions.
Writing with the Stylus and Block

Recognizer
Write letters, numbers, and symbols using the stylus and Block
Recognizer. Create words and sentences by writing letters and
numbers in specific areas.
Panel button.
2. Tap Block Recognizer.

3. Write a word, letter, or symbol between the hatch marks.

❏ To type text, write a letter between the hatch marks
labeled “abc.”
❏ To type numbers or symbols, write a number or symbol
between the hatch marks labeled “123.”
What you write will be converted to text.
Drawing and Writing on the Screen

Use the stylus as a pen to draw and write on the screen in the
Notes program or from the Notes tab in Calendar, Contacts,
or Tasks.
1. Tap Start > Programs > Notes > New.
2. Draw and write on the screen.
3. Tap the Pen icon.
4. Tap OK.

Converting Writing to Text

You can convert your writing to text when you write with the
stylus in the Notes program or from the Notes tab in:
■ Calendar
■ Contacts
■ Tasks
To convert writing to text:
1. From the Start menu, tap Notes or tap the Notes tab in
Calendar, Contacts, or Tasks.
2. Tap a note to open it.
3. Tap Tools.
4. Tap Recognize.
Note: To convert a particular word or phrase, highlight it before

you tap Recognize. If a word is not recognized, it will not be
converted.
5. Tap OK.

6
Applications
Software Available on the HP iPAQ

Pocket PC
The software programs described below are preinstalled on your
iPAQ Pocket PC. You can find detailed information for using this
software in the Help files located on your iPAQ Pocket PC. To
access these Help files, tap Start > Programs > Help and select
an application.
In addition, the Microsoft Pocket PC Basics Help provides
instructions on operating the Pocket PC. To locate Pocket PC
Basics, tap Start > Programs > Help > Pocket PC Basics.
Note: If your Pocket PC loses power, the preinstalled programs
are not deleted.

Applications
To access the following programs, tap Start, then the

name of the program, or tap directly on the Today
screen.
Application Function
Microsoft Calendar Schedules appointments, meetings, and other

events, and sets an alarm to remind you of the
appointments. Appointments for the day are
displayed on the Today screen.
Microsoft Contacts Provides a list of colleagues and friends to e-mail

and telephone.
Microsoft Messaging Receives and sends Internet e-mail messages

in Inbox on your iPAQ Pocket PC or your
computer if ActiveSync is installed. You must
have an e-mail address provided by your Internet
Service Provider (ISP) or employer to send and
receive e-mail.
Microsoft Pocket Internet Browses the Internet and downloads pages

Explorer through synchronization or by connecting to the
Internet.
Microsoft Tasks Tracks your to-do list.
TodayPanel Lite Allows you to quickly access the battery,

memory, storage, and backlight option on your
Pocket PC.

Applications
To access the following programs, tap Start >

Programs, then the name of the program.
Microsoft ActiveSync Synchronizes the information between your

Pocket PC and computer so you have the
latest information in both locations. Be sure
you install ActiveSync on your computer
before connecting the cradle and iPAQ Pocket
PC to your computer.
Microsoft Calculator Performs calculations and converts currency.
Microsoft File Explorer Shows where files are located on your iPAQ
Pocket PC or storage card(s).
Microsoft Find Allows you to search for a particular file or file

folder on your iPAQ Pocket PC.
How Do I...? Answers the most frequently asked questions

regarding your iPAQ Pocket PC.
HP Image Zone Displays individual images and runs slide

shows. Also displays images from the SD
storage card of a digital camera.
HP Mobile Printing Enables mobile printing.
Games Contains games designed for play on the iPAQ

Pocket PC.
iPAQ Backup Allows you to back up your data to protect it

from loss due to a drained battery, accidental
deletion, or hardware failure.
iTask Allows you to quickly access the most

frequently used features on your iPAQ
Pocket PC.
(Continued)

Applications
(Continued)
Microsoft MSN Messenger Provides a chat environment which allows you

to see who is online, send and receive instant
messages, have an instant message
conversation with a group of contacts, tell
contacts that you are unavailable, and block
contacts from seeing your status or sending
you messages.
Microsoft Notes Creates handwritten or typed notes, drawings,

and recordings.
Microsoft Pocket Excel Able to create and edit workbooks or view and
edit Excel workbooks created on your
computer.
Microsoft Pocket MSN Allows you to subscribe to a variety of popular

MSN services for your Pocket PC.
Microsoft Pocket Word Creates new documents or views and edits

Word documents created on your computer.
Print Manager Allows you to manage your print jobs.
Microsoft Terminal Services Logs onto your computer and uses all the
Client programs available on that computer from your
Pocket PC (Windows 2000 and XP or later).
Microsoft Windows Media Plays digital audio and video files in Windows
Player 9 Series Media or MP3 format on your device.

Applications
To access the following programs, tap Start > Settings

> Personal tab, then tap the name of the program.
Buttons Allows you to program the application buttons

to open your most used programs, customize
the way your Up/Down control repeats, and
disable all buttons except the power button to
ensure the device is not accidentally turned on.
HP ProtectTools Provides software security on the Pocket PC to

ensure there is little risk of losing sensitive
data. Allows you to use your fingerprint (not
available on some models), a PIN, and/or a
password to protect your data.
Input Define your input method, customize word

completion options, and define your typing
style.
Menus Customize your Start menu or define a new

menu.
Owner Information Input information about yourself to distinguish

your Pocket PC from others.
Sounds & Notifications Enables/disables sounds for various options

such as events, programs, screen taps, and
hardware buttons as well as defining when
notifications occur.
Today Select a theme for the Today screen

background and define which items appear on
the Today screen.

Applications

> Personal tab, then tap the name of the program.
About Describes which version of Windows Mobile

2003 software is loaded on your iPAQ Pocket PC
and gives information on your Device ID and
applicable copyrights.
Audio Defines audio settings.
Backlight Enables changes to the Pocket PC backlight

settings such as brightness, and conserving on
battery and external power.
Certificates Allows you to use personal certificates to

positively identify yourself to others and gives
information on preinstalled root certificates.
Clocks & Alarms Allows you to select time zones, times, and dates
for a home and a visiting location and set up
alarms.
Enroll The HP Certificate Enroller allows you to

download certificates from the HP Web site if you
have proper authorization.
HP Asset Viewer Lists detailed information about your system and

its configuration.
HP Profiles Allows the user to change alerts (ring type and

tone or vibrate mode). For example, if you are in
a meeting, you can change the ring type for
incoming calls to vibrate.
iTask Settings Allows you to define the settings that will appear
when you press the iTask button on the front of
the device.
(Continued)

Applications
(Continued)
Memory Review how much memory is available on your

device or on a storage card. Also allows you to
review which programs are currently running and
stop or activate them.
Power See how much main and backup battery power

is remaining on your device, define when the
device will turn off after not being used, and
define the standby period.
Regional Settings Define the language your device uses as well as

a number of other regional specifications such as
the way numbers, currency, time, and dates are
displayed.
Remove Programs Allows you to uninstall programs you have

installed yourself.
Screen Define the screen orientation, align the screen,

enable Clear Type, and define the size text
appears on your screen.
Self-Test Runs a basic diagnostic test on the device.

Applications

> Connections tab, then the name of the program.
Beam Allows you to determine whether or not to

automatically receive all incoming infrared
beams.
Bluetooth Turn Bluetooth on or off or establish a new

Bluetooth connection.
Bluetooth Phone Manager Manages Internet connections for your Pocket

PC in line with your cell phone and your cell
phone service provider. Also simplifies the
Bluetooth pairing procedure between your
Pocket PC and your cell phone.
Microsoft Connections Connects your Pocket PC to the Internet and

intranet to browse Web sites, sends and
receives e-mail, and synchronizes information
using ActiveSync.
iPAQ Wireless Provides a centralized control to all wireless

features on your Pocket PC. Allows you to turn
all wireless features on and off and configure
settings for the Wireless Local Area Network
(WLAN), Bluetooth, etc.
LEAP Allows you to establish LEAP connection

settings if your network uses this security
protocol.
Network Cards Configure your network adapters if you use

your network card in two places such as work
and home.

Applications
Installing Applications
Install applications on your iPAQ Pocket PC from your:
■ Computer by using Microsoft ActiveSync
■ iPAQ Pocket PC if the application file has a .cab extension
■ iPAQ Pocket PC or your computer by copying an application
file that has an .exe or .cef extension
To install more applications on your Pocket PC:
1. Use the HP Desktop Cradle to connect your Pocket PC to
your personal computer.
2. Follow the instructions in the Installation Wizard provided
with the program you want to install.
3. Check the screen on your Pocket PC to see if any further
steps are necessary to complete the program installation.
Removing Applications
To remove applications on your Pocket PC:
1. Tap Start > Settings > System tab > Remove Programs.
2. Select the checkbox for the program(s) you want to remove,
and then tap Remove.
Note: By removing any application from your Pocket PC, you

increase storage memory (used to store data and document files)
and program memory (used to run programs) on the device.

Applications
Using TodayPanel Lite

TodayPanel Lite is a Today screen plug in that allows you to
quickly view and change a variety of options. The options you
can change are:
Icon Name Description
Change the TodayPanel Lite options or the Today

TodayPanel screen settings.
Lite
View the amount of battery power remaining, set

Battery the standby period, set the time duration for turning
power off the Pocket PC, set the USB charging method.
View the amount of main memory available on the

Main Pocket PC. Also you can view, activate, and stop all
memory running programs from this screen.
View the amount of storage card memory available

Storage or how much memory is allocated to iPAQ File
card Store. Also you can view, activate, and stop all
memory running programs from this screen.
View and change the backlight options on the

Backlight Pocket PC.

Applications
To use TodayPanel Lite, from the Today screen, tap the icon of
your choice, make the appropriate changes, and tap OK.
TodayPanel Lite also has the flexibility to change the icons to

compact mode, as shown here, which allows more space on the
Today screen. Also, you can change memory and storage settings
to display as percentages instead of file sizes.

Applications
To change to compact mode:

1. Tap > Options to open the TodayPanel Lite application.
2. Tap the Display Mode listbox and select Compact.
3. Tap Bar Color... to change the color of the bar and tap OK.
To display the memory and storage as percentages:

1. Tap > Options to open the TodayPanel Lite application.
2. Tap the Display Memory as listbox or the Display Storage
as listbox and select the percentage listed.
3. Tap OK.
To remove the TodayPanel Lite from the Today screen:

1. Tap Start > Settings > Today icon > Items tab.
2. Uncheck the TodayPanel checkbox and tap OK.
Using HP Image Zone

When you use HP Image Zone you can review and share images
from your iPAQ Pocket PC. You can also print, send, record, and
e-mail images directly from your Pocket PC, or create slideshows
to share your pictures with friends and family.

Applications
When you launch the HP Image Zone, the following icons are
displayed on the bottom of the screen.
Icon Definition
Tap to view the photo in full screen.
Tap to start slideshow mode.
Tap to change folders.
Tap to delete photo.
Tap to record and attach an audio clip to the photo.
Tap to send the photo using your favorite method.
Tap to print using your favorite method.

Applications
Viewing Thumbnail Photos

To view a photo:
1. Tap Start > Programs > HP Image Zone.
Note: By default, the viewer opens in Browse mode. Browse

mode displays a thumbnail view of the photos in the current
folder.
2. Tap a thumbnail (i.e., a small representation of a larger

image) to select the photo. A preview of the photo and
information about it is displayed.
Note: To view photos in HP Image Zone, be sure your scroll bar

has been moved all the way to the left. Otherwise, you might not
be able to see other photos in the thumbnail view.
To view photos in a different folder:

1. Tap File in the Command bar, and then tap Open.
2. Select the folder you want.
3. Tap OK. HP Image Zone displays the photos from the new
file folder you selected.

Applications
Viewing a Photo Full-Screen

To view a photo full-screen and zoom in or out:
2. Select the photo by tapping on its thumbnail.
3. Tap on the preview window or tap Tools > View Image.
4. Zoom in or out using the tool bar buttons. If the photos are
too large to fit on the screen, you can display other parts of
the photo by dragging the stylus on the screen.
5. Tap OK to close the View Image screen.
Viewing a Slideshow
You can view a slideshow of the photos in a specified folder.
2. Tap Tools > View Slideshow.
3. Tap anywhere on the screen to display the on-screen controls.
You then can use the on-screen controls to move forward or
backward through the slides or to end the slideshow.
You can control slideshow display options, such as:
■ Sequence—the order in which photos are displayed
■ Delay—the amount of time each photo displays before the
slideshow moves to the next photo
■ Rotation—the slideshow can automatically rotate the photos
so they display on the full screen
■ Transition Effect—the method used by photos to exit and
enter the slideshow
To change slideshow settings:
2. Tap Tools > Settings > Slideshow tab.

Applications
3. Select the settings and effects you want to use in your

slideshow.
4. Tap OK to exit the menu.
Printing Photos
You can print pictures from HP Image Zone using Print Manager.
To print a picture:
2. Select the picture to be printed by tapping on its thumbnail.
3. Tap File > Print.
4. Select Print Manager or HP Instant Share Printing and
tap Next.
5. Follow the instructions on the screen to print your picture.
Note: For more information on using HP Image Zone, tap

Start > Programs > HP Image Zone > Help.
E-mailing Photos
Using HP Image Zone, you can e-mail photos to all of your
family and friends. To send photos as e-mail attachments:
2. Select the photo you want to e-mail.
3. Tap the e-mail icon located at the bottom of the screen.
4. Tap E-mail Attachment, then Next.
5. Enter the e-mail address, then tap Send.

Applications
Attaching a Sound File to a Photo

To add sound to a photo:
2. Select the photo to which you want to attach a sound file by
tapping on its thumbnail.
3. Tap the Cassette icon on the Command bar located at the
bottom of the screen.
4. Tap the Record button on the Sound toolbar.
Icon Name Function
Record Starts recording sound.

Stop Stops the current recording.
Play Plays the recorded sound associated
with a selected photo.
Delete Deletes the recorded sound associated
with a selected photo.
5. Speak into the microphone or record the sound you want to

associate with the photo.
6. Tap the Stop button on the Sound toolbar.
All photos with associated sound files have a speaker icon on the
thumbnail.
To change audio options:
2. Tap Tools located on the Command bar at the bottom of the
screen.
3. Tap Settings > Audio tab.

Applications
4. Select your audio options.

❏ Codec settings: PCM or GSM 6.10.
◆ GSM 6.10 provides good voice recording and takes
up far less space than Pulse Code Modulation
(PCM).
◆ PCM provides better sound quality but may take up
to 86 times more storage space than GSM 6.10
recordings.
❏ Format: Select sound quality.
Higher sound quality recordings take up more storage
space.
5. Tap OK to exit this menu.
Backing Up and Restoring

Use iPAQ Backup or Microsoft ActiveSync Backup to back up
and restore information on your iPAQ Pocket PC.
Note: Your iPAQ Pocket PC came preinstalled with iPAQ
Backup. However, you must install ActiveSync on your computer
before using ActiveSync Backup.

up information on a regular schedule.
Ä CAUTION: Restoring your information replaces the current information

on your iPAQ Pocket PC with the information saved in your backup.
Using iPAQ Backup to Backup/Restore

To backup/restore using iPAQ Backup:
1. Tap Start > Programs > iPAQ Backup.
2. Tap the Backup tab or the Restore tab.

Applications
3. Select the files and folders to be backed up or restored.

4. Select file location for backed-up data.
5. Set backup or restore options and press OK.
6. Press the Backup or Restore button, and then press the Start
button on the next screen.
Using ActiveSync To Backup/Restore

Use Microsoft ActiveSync Backup to back up and restore
information on your HP iPAQ. To help reduce the chance of data
loss, perform a backup on a regular schedule.
Note: Before using ActiveSync Backup, you must first install
ActiveSync from the Companion CD.
Close all programs on your iPAQ Pocket PC before backing up or

restoring your information.
To backup/restore:
1. Connect the iPAQ Pocket PC to your computer.
2. From your computer, open Microsoft ActiveSync by clicking
Start > Programs > Microsoft ActiveSync.
3. In ActiveSync, click Tools > Backup/Restore.
4. Select the Backup or Restore tab, then choose your options.
5. Click Backup Now or Restore Now.
Using iTask
The iTask application, sometimes called iPAQ Task Manager,
allows you to quickly access the most frequently used features on
your iPAQ Pocket PC.
From iTask you can manage tasks that are already running,
launch new programs, and more. Each task that is currently
running on the Pocket PC shows up in a list.

Applications
Tap on a task to bring the current program into the foreground or

tap and hold to bring up the Task Menu.
To start iTask, tap Start > Programs > iTask.

7
Using Security Features
The widespread use of Pocket PCs has significantly increased

employee productivity. However, non-secured or inadequately
secured Pocket PCs are creating network security issues for the
corporate workplace when they connect to a secure network.
Valuable information is bypassing network security and being
stored on inadequately secured Pocket PCs. The HP ProtectTools
security features provide on-device security protection so there is
less risk of losing sensitive information on your Pocket PC.
Using HP ProtectTools
HP ProtectTools helps protect your Pocket PC by providing
authentication and encryption of email, calendar, contacts, notes,
tasks, and/or all files stored in the My Documents folder. It can
also be used to encrypt data stored on expansion cards.
When you enable HP ProtectTools, you have the option of
enrolling a fingerprint or entering a PIN and/or password to
access the Pocket PC. If you are unable to successfully swipe
your fingerprint or you forget your PIN or password, you can
access the device with a backup question and answer.
Ä CAUTION: HP ProtectTools helps protect your Pocket PC and the

data stored on it. If you are unable to access your device with any of
the above methods, there is no way to unlock your device. You have
to restore your device to factory settings, resulting in the loss of all
data on your iPAQ Pocket PC, including data stored in iPAQ File
Store. It is recommended that you remember your PIN/password
and question/answer.

Setting Up Security
You should only need to set up security one time. You can make
changes to any of your security settings at a later time without
going through the setup procedure again. Refer to “Manage
Security Settings” later in this chapter for more information.
To set up security on your iPAQ Pocket PC:
1. Tap Start > Settings > Personal tab >HP ProtectTools.
2. The security configuration screen displays the message “Do
you want to configure HP ProtectTools security on your
device?” Tap Yes.
3. On the Lock Settings screen, select your choices for the
following:
❏ Lock device—secures device by requiring your PIN or
password to authenticate access to the HP iPAQ.
❏ Log off—secures device by requiring your PIN or
password, stops running all programs, and encrypts your
data. You can also select the amount of time between
when you last used the device and when the data is
encrypted.
Note: Because encryption/decryption can take some time, if you

use your device frequently, you may want to select a longer
period of time.
4. Tap Next.
5. From the Unlock Settings screen, select the method in which
you want to unlock your Pocket PC, along with the number of
attempts allowed for each setting:
❏ Simple 4-digit PIN—enter a minimum four-digit
number
❏ Password—enter a combination of numbers and/or
letters of any length

❏ Strong alphanumeric password—enter a minimum of

eight characters including at least one uppercase letter,
one lowercase letter, and one number
❏ Fingerprint—successfully enroll a fingerprint
❏ Fingerprint OR PIN—successfully enroll a fingerprint
OR enter a minimum 4-digit PIN
❏ Fingerprint AND PIN—successfully enroll a
fingerprint AND enter a minimum 4-digit PIN
❏ Fingerprint OR Password—successfully enroll a
fingerprint OR enter a combination of numbers and/or
❏ Fingerprint AND Password—successfully enroll a
fingerprint AND enter a combination of numbers and/or
❏ Fingerprint OR Strong Password—successfully enroll
a fingerprint OR enter a minimum of eight characters
including at least one uppercase letter, one lowercase
letter, and one number
❏ Fingerprint AND Strong Password—successfully
enroll a fingerprint AND enter a minimum of eight
characters including at least one uppercase letter, one
lowercase letter, and one number
Note: The Fingerprint Reader options are not available on all

models.
6. Tap Next.

7. From the Fail-Safe Settings screen:

❏ Select the number of attempts you have to answer your
hint question correctly.
❏ Select what the device should do if you fail to answer
your hint question correctly after the associated number
of attempts.
Note: It is recommended that you select the default, Pause

before retrying question.
❏ Select whether to keep security after a hard reset.
Note: It is recommended that you select this option to ensure that

the data stored in your iPAQ Pocket PC remains secure after a
hard reset.
8. Tap Next.
9. From the Encryption Settings screen:
❏ Select the encryption strength.
◆ Lite is the fastest but least secure algorithm.
◆ Blowfish is both fast and secure.
◆ Triple DES and AES are the most secure, but AES
encrypts data faster than Triple DES.
Note: It is recommended that you use the default, AES.
❏ Select which data you want encrypted. If you select to

have the My Documents folder encrypted, you can also
choose whether to encrypt media files (for example,
audio or video files). Media files often take longer to
encrypt and decrypt than other file types.

❏ Select whether you want the encryption status displayed.

Selecting this option allows you to monitor the
encryption/decryption process. Refer to
“Encrypting/Decrypting Data” later in this chapter for
more information.
10. Tap Next.
11. From the Security Configuration Complete screen, tap
Continue to enroll your fingerprint, create your PIN or
password, and answer your hint question.
12. Prior to enrolling your fingerprint and/or entering your PIN
or password, you are asked for a passphrase. Tap OK, then
follow the onscreen instructions to create a passphrase.
Note: The passphrase is not something you need to remember on

a daily basis, but you should remember it for future reference. For
more information on passphrases, tap the More Information...
button.
13. Tap OK.

14. If requested, swipe two fingers until you are told both are
enrolled successfully.
Note: The Fingerprint Reader is not available on all models.
For more information on enrolling fingerprints, refer to “Using

the Fingerprint Reader” later in this chapter. It is recommended
that you follow the instructions in the section “Using the
Fingerprint Reader” to successfully enroll your fingerprints.
15. Tap OK.

16. If requested, enter your PIN or password two times for
verification purposes.
17. From the Set up Passwords screen, select your hint question
by tapping the left and right arrow buttons near the question.
Answer the question two times for verification purposes.

18. Tap OK. Your iPAQ Pocket PC resets itself after a few
seconds, or you can tap the Reset Device button to reset the
device immediately.
Note: After the device has completed the reset process, you are
asked for your fingerprint, PIN, and/or password before you can
begin using it again.
Using Your iPAQ Pocket PC with HP

ProtectTools
Unlocking Your Pocket PC
The authentication method for unlocking your Pocket PC is as
follows:
■ Swipe your fingerprint and/or enter your PIN and/or
password when prompted. If you successfully enter the
requested information, the device unlocks.
■ After the number of attempts you selected during setup, if
you still do not successfully swipe your fingerprint and/or
enter your PIN and/or password correctly, you are prompted
to answer the hint question you defined. If you successfully
answer your hint question, the device unlocks.
Note: After you successfully authenticate, you are prompted to

reset any authentication information you didn't enter correctly.
For example, if you forgot your PIN, but successfully enter your
hint question/answer, you are prompted to enter a new PIN.
■ If you do not answer your hint question successfully and you

selected the Pause before retrying question option on the
Fail-Safe Settings screen, there is an increasing time delay
between hint question/answer attempts until you enter the

correct answer. If you have completely forgotten the answer

to your hint question and will not remember it with further
attempts, then you must tap the Reset Device button.
Ä CAUTION: If you tap the Reset Device button, you lose all data on
the device, including the iPAQ File Store. If you choose this option, be
aware that resetting iPAQ File Store could take a long time after the
iPAQ initialization process has been completed. It is recommended that
you connect your device to AC power during this period to avoid
timeouts or loss of power.
If you perform a hard reset instead of tapping the Reset Device button
AND you selected Keep Security on the Fail-Safe Settings screen,
your iPAQ Pocket PC returns to its default settings and loses all
information (files, settings, etc.) except data stored in iPAQ File Store.
In this case, you must still answer your hint question to regain access to
your Pocket PC. For more information on performing a hard reset, refer
to Chapter 1, “Getting to Know Your iPAQ Pocket PC.”
Encrypting/Decrypting Data
If your iPAQ Pocket PC has been off for longer than the time you
selected during setup, your data is encrypted. When you turn the
device on, you are prompted to authenticate using your
fingerprint, PIN, and/or password. After successful
authentication, your data is decrypted. This may take a few
moments depending on the amount of data you chose to have
encrypted. However, encryption runs in the background, and you
can perform other tasks on your iPAQ Pocket PC during this
time.
You can monitor the decryption process in two ways:
■ If you selected Display encryption status on the Encryption
Settings screen during setup, the HP ProtectTools window
displays the decryption status.
■ If you choose not to display this status, the
encryption/decryption process proceeds in the background,
allowing you to use your Pocket PC for other purposes.

■ In either case, a blue lock icon appears in the Taskbar at the

bottom of the Today screen during decryption. When the icon
disappears, decryption is complete. Typically the Pocket PC
responds more slowly during the encryption/decryption
process.
You must authenticate yourself and wait for the decryption

process to complete before synchronizing using Microsoft
ActiveSync. If decryption is not complete before synchronization
begins, ActiveSync may not be initiated. To correct the problem,
disconnect and reconnect the device after decryption is complete.
If you enable Server Synchronization on ActiveSync, it is
recommended that you do not select a Mobile Schedule to
automatically initiate synchronization. Since authentication and
decryption are necessary when the Pocket PC is turned on,
automatic synchronization does not work properly when HP
ProtectTools is enabled. The same problem may also arise when
using other server-based synchronization products.

Changing Your HP ProtectTools Settings

If you want to change any of your security information, you can
do so easily. Tap the yellow lock icon in the Taskbar at the
bottom of the Today screen.
Five options are displayed:

■ Lock Device
■ Logoff
■ Change Passwords
■ Manage Encrypted Folders
■ Manage Security Settings
Lock Device
Selecting this option allows you to manually lock your Pocket
PC, requiring authentication to access the device. Data and files
are not encrypted.

Logoff
Selecting this option allows you to manually log off your Pocket
PC, requiring authentication to access the device. Data and files
are encrypted.
Change Passwords
To change your fingerprint, PIN or Password:
1. Tap Change Passwords.
2. Swipe your finger or enter your current PIN or password to
authenticate yourself.
3. Select the information you want to change (Fingerprint,
PIN/password or Question/Answer pair), then tap the
Change button.
4. Follow the onscreen instructions to make the change.
Manage Encrypted Folders

By default, all data in the My Documents folder is encrypted.
Selecting Manage Encrypted Folders allows you to choose other
folders to store encrypted data. These can include data stored on
expansion cards.
To select other folders to store encrypted data:
1. Tap Manage Encrypted Folders.
2. Tap Encrypted Folder at the bottom of the screen.
3. Tap Add.
4. Enter the name, location, and estimated size of the folder to
be encrypted.
Note: The size of the folder is its maximum size and cannot be
changed.

5. Tap OK. The device formats the new folder.

6. Tap OK.
Note: You cannot encrypt existing folders.
For more information on managing encrypted folders, refer to HP

ProtectTools Help. To access encryption Help, from the Today
screen, tap the Yellow Lock icon > Yellow Lock icon in
upper-left corner of the HP ProtectTools screen > Help >
Understanding encryption.
Manage Security Settings

You can disable security or make changes to any of the settings
you selected during setup.
To make changes to security settings:
1. Tap Manage Security Settings.
2. Swipe your finger or enter your PIN or password to
authenticate yourself.
3. To disable security, tap the Disable Security button.
4. To change any previously selected security settings, tap the
appropriate tab at the bottom of the screen and follow the
onscreen instructions. The screens match those used during
the setup process. For more information, refer to“Setting Up
Security” earlier in this chapter.
5. Use the Programs tab to select any programs you do not
want to stop running when you log off. For more information,
tap the Programs tab, then tap Help at the bottom of the
screen.

Using the Fingerprint Reader (not

available on all models)
It is recommended that you complete the fingerprint reader
training on your iPAQ Pocket PC prior to setting security settings
to use a fingerprint.
Learning to Enroll a Fingerprint

Fingerprint Reader enrollment training is available on the iPAQ
Pocket PC to assist you in proper enrollment of your unique
fingerprint. To access the training, tap the Training button when
the Fingerprint screen displays during HP ProtectTools setup.
Note: You can tap OK at the top of the screen at anytime to exit
the training.
To learn to enroll fingerprints:

1. During the HP ProtectTools setup process, when the
Fingerprint screen displays, tap the Training button.
2. Read the Training -- Swiping Tips screen.
3. Tap the double arrows button.

4. Follow the on-screen demonstration to swipe a finger.
Note: If the finger swipe is acceptable, the oval frame turns

green and the message “Good. Please continue!” displays. If the
finger swipe is unacceptable, the oval frame turns red and the
message “Poor quality” or “No image. Try again!” displays.
5. Repeat the finger swiping exercise as prompted until you

have completed six out of eight successful swipes.
Note: You must perform six acceptable swipes to continue the

training.
6. Tap the double arrows button to continue to the Self-test.

7. Perform seven out of eight successful finger swipes in the
Self-test to complete the training.
8. Tap Finish to end the training and return to the Fingerprint
screen in HP ProtectTools setup.

Working with Fingerprints

HP ProtectTools suggests fingers for you to use during the
swiping activity. You can select a different finger at any time. To
select a different finger, tap the finger you want to swipe in the
Hand icon. The new finger is highlighted in light blue.
Note: It is recommended that you NOT enroll pinky fingers

since they can be difficult to enroll. Enrolling fingerprints from
your dominant hand tends to be easier.
It is recommended that you enroll at least two fingers (index

fingers are suggested). It can take between two and eight finger
swipes to enroll a fingerprint, depending on the fingerprint
quality.
Enrolling a Fingerprint
The Fingerprint screen uses color coding to display the status of
your fingerprint swipe.
Fingerprint Status
If the color around the Then...

oval is...
Blue No fingerprint has been taken for the
finger.
Green The fingerprint swipe was good quality.
Red The fingerprint swipe was poor quality.

To enroll a fingerprint:
1. On the Fingerprint screen, use the diagram to tap the finger
that you are going to enroll.
2. Swipe the selected finger, as instructed.

Note: Maintain a firm, consistent pressure against the sensor

when swiping a finger. One way to do this is to press your thumb
against the bottom of the iPAQ Pocket PC while swiping your
index finger. You should begin the swipe at the first joint of your
finger and continue downward with a smooth slow motion, taking
one to two seconds to complete the swipe.
If you need additional assistance at any time, tap the Training

button.
3. Monitor the status to see if your fingerprint was correctly

swiped.
4. Repeat steps 2 and 3 to continue enrolling your fingerprint.
5. When that fingerprint is enrolled successfully, repeat steps 1
through 4 to enroll a second fingerprint.
6. When both fingerprints are successfully enrolled, tap OK
twice to continue setting up HP ProtectTools.

8
Using Wi-Fi (not available on
all models)
Getting Acquainted with Wi-Fi

With wireless access, you do not need to use cables to connect
your HP iPAQ to the Internet. Instead, access points transmit data
to and from your wireless device. Your HP iPAQ can connect to
an 802.11b WLAN or connect directly to other WLAN-enabled
devices. With Wi-Fi, you can:
■ Access the Internet
■ Send and receive e-mail
■ Access corporate network information
■ Use virtual private networks (VPNs) for secure remote access
■ Use hotspots for wireless connectivity
Note: Use of dial-up and wireless Internet, e-mail, corporate

networks, and other wireless communications, such as
Bluetooth-enabled devices, may require separately purchased
additional hardware and other compatible equipment, in addition
to a standard Wi-Fi infrastructure and a separately purchased
service contract. Check with your service provider for availability
and coverage in your area. Not all web content may be available.
Some web content may require installation of additional software.

Using Wi-Fi (not available on all models)
Powering Wi-Fi On or Off

To use Wi-Fi on your HP iPAQ, you need to turn on Wi-Fi and set
up your device.
Note: The Wi-Fi antenna for the HP iPAQ is located in the top of
the device. If you cover up the top of the HP iPAQ after you have
turned on Wi-Fi, signal strength may be affected.
To turn the Wi-Fi on or off:

1. From the Today screen, tap the iPAQ Wireless icon ( ) in
the Command bar located at the bottom of the screen.
2. Tap the Wi-Fi button.
When Wi-Fi is powered on, the Wi-Fi icon on the iPAQ
Wireless screen turns from gray to amber, and the Wi-Fi
light-emitting diode (LED), located on the top left corner of
the device, flashes blue indicating one or more radios are on.
When a wireless connection is made, the Wi-Fi icon on the
iPAQ Wireless screen turns from amber to green.
Note: Even though the LED flashes blue to indicate Wi-Fi is

turned on, it does not necessarily mean a connection has been
established with another device or access point.
If Wi-Fi is off, the Wi-Fi icon turns from green or amber to

gray.
Note: Some Access Points and networks do not support one or

more of the power saving modes that are available. If you cannot
connect with a particular wireless network, try turning off the
Wi-Fi Power Save modes.

Automatically Connecting to a Network

1. If one or more broadcast networks are present, the Network
Indicator icon ( ) appears in the Navigation bar. Tap the
network you want to connect to, and then tap whether the
network connects to the Internet (does not use proxy settings)
or Work (uses proxy settings).
2. If you are prompted for a Network Key (WEP), enter it and
tap Connect. If you are not sure, contact your network
administrator.
Ä CAUTION: A new network that does not request an encryption key

may not be a secure network. To check whether an existing network uses
encryption, check the Encryption Status of the network. Tap Start >
iPAQ Wireless > Wi-Fi icon > Manager button. Refer to
“Monitoring Signal Strength and Status” later in this chapter for more
information.
Manually Entering New Network Settings

A wireless network can be added either when the network
is detected (the Network Indicator icon is showing in the
Navigation bar) or manually by entering setting information.
To manually add a wireless network:
1. Be sure Wi-Fi is powered on.
2. Tap the Connections icon ( or ) > Settings >
Advanced tab > Select Networks button.
3. Enter or select the network name (or tap New) you want to
use to either connect to the Internet using an ISP or a Virtual
Private Network (VPN) for work. Tap OK once completed.
4. Set up your Dialing Rules and Exceptions and press OK.
The next step is to setup your network interface cards.
5. From the iPAQ Wireless screen, tap > Settings.

6. Select Add New... in the list box on the General tab to start
configuring wireless networks.
Note: If a network was detected in step 3, the SSID is

automatically entered and cannot be changed.
7. Enter a SSID into the Network Name box.

8. In the Connects to: box, select where your network connects
to (The Internet or Work).
9. If you want to connect to an ad-hoc connection, tap the This
is a device-to-device (ad-hoc) connection checkbox.
10. If authentication information is needed, from the Configure
Wireless Network screen, tap the Network Key tab.
Note: To determine whether authentication information is

needed, see your network administrator.
11. To configure the type of network authentication to use, select:

a. To use Shared Key authentication, tap the
Authentication (Shared mode) listbox. Type the
network key in the Network Key: box.
b. To use data encryption, tap the Data encryption
(WEP enabled) listbox.
c. If a network key is provided by your network
automatically, tap the The Key is provided for
me automatically checkbox.
12. For increased security, tap the 802.1x tab and select the Use
IEEE802.1x network access control checkbox. You should
only check this option if it is supported by your network
environment. Ask your network administrator if you are
unsure.
13. Select EAP type (PEAP or Smart Card/Certificate) from the
listbox.
14. Once you have completed entering the network settings, tap
OK twice to save your settings and exit this menu.

Searching for Networks to Access

Networks that you have already configured are preferred
networks and can be found on the iPAQ Wireless screen >
Settings > Wireless Networks list box. You can choose whether
to connect only to preferred networks or to have your HP iPAQ
search for and connect to any available network (preferred or
not).
1. From the iPAQ Wireless screen, tap Settings > Wireless tab.
2. In the Networks to access box, tap the type of network you
want to connect to (All Available, Only access points, or
Only computer-to-computer).
3. To connect only to networks that have already been
configured, clear the Automatically connect to
non-preferred networks checkbox.
Note: If you check the Automatically connect to

non-preferred networks checkbox, your HP iPAQ detects any
new networks and provides you the opportunity to configure
them.
Managing Wireless Network Settings

In managing your wireless networks, sometimes it is necessary to
change network settings. In the next two sections, learn how to
view, edit, and delete available wireless network settings.
Viewing or Editing a Wireless Network

To view or edit an existing or available wireless network:
3. In the Wireless networks box, tap the desired network name.
4. Edit the existing settings as necessary, and then tap OK to
save the changes.

Deleting a Wireless Network

You can delete networks you manually entered. However, if a
network was automatically detected, you will not be able to delete
it.
To delete an existing or available wireless network:
3. In the Wireless networks box, tap and hold the network you
want to delete.
4. Tap Remove Settings.
Monitoring Signal Strength and Status

To view the signal strength between your HP iPAQ and an access
point Wi-Fi connection:
1. Tap the Connections icon ( or ) in the Navigation bar.
2. When the Connectivity box displays, you will be able to
view the type of network the HP iPAQ is connected to (for
example, Work or Internet) and an icon displaying the signal
strength.
Note: The Signal Strength icon will not be displayed if a

connection is not present.
3. To make changes to the connection settings, tap Settings.

4. To exit the Connectivity box, tap the Hide button.
For more detailed information:
1. Tap Start > iPAQ Wireless.
2. Tap the Wi-Fi icon to turn Wi-Fi on.
3. Tap the Manager button.

4. If a wireless connection has been established, you can view

information on signal strength, SSID, Encryption Status,
Access Point, and IP Address.
5. To add a new wireless network, tap the Configure Wireless
Networks button.
6. For more detailed information on your connection status, tap
the Advanced tab.
Advanced Network Settings

Use the next few sections to learn how to set up and change
network configuration settings so your HP iPAQ can
communicate with other networks.
Wi-Fi Terms
It is recommended that you become familiar with the following
terms as you begin to use Wi-Fi technology.
Term Definition
802.11 standard An approved standard specification of radio
technology from the Institute of Electrical and
Electronic Engineers (IEEE) used for wireless
local area networks (WLANs).
Device-to-computer or A mode that does not use access points.
ad-hoc It provides independent peer-to-peer
connectivity in a wireless LAN.
Domain Name System The way that Internet domain names are
(DNS) located and translated into IP addresses. It is
an easy to remember name for an Internet
address. Every website has its own specific
IP address on the Internet.
(Continued)

(Continued)
Term Definition
Encryption An alphanumeric (letters and/or numbers)
conversion process of data primarily used for
protection against any unauthorized
person(s).
Hotspots Public or private areas where you can
access Wi-Fi service. These wireless
connections can be located, for example, at
a library, cyber cafe, hotel, airport lounge,
or convention center. This service can be free
or sometimes requires a fee.
Infrastructure This connection mode uses wireless access
points to connect to networks.
Internet Protocol (IP) A 128-bit number that identifies each sender
Address or receiver of information that is sent in
packets across the Internet. For example,
when you request an HTML page or send
e-mail, the Internet Protocol part of TCP/IP
includes your IP address in the message. In
this example, this information identifies your
computer as the sender and/or receiver of
information.
Media Access Control A computer’s unique hardware number in a
(MAC) Address network, which also can provide security for
wireless networks. When a network uses a
MAC table, only the 802.11 radios (wireless
devices) that have had their MAC addresses
added to that network’s MAC table can
access the network.
(Continued)

(Continued)
Term Definition
Security Set Identifier A sequence of 32 characters uniquely
(SSID) defining (naming) a WLAN. Basically, each
set of wireless devices communicating with
each other is called a basic service set
(BSS). Several BSSs can be joined to form
one logical WLAN, called an extended
service set (ESS). An SSID is the 1-32
alphanumeric, case-sensitive name given to
each ESS.
Wi-Fi Protected Access The Wi-Fi encryption method that protects
(WPA) unauthorized network access by utilizing a
setup password (for personal use) or by
verifying network users through a server (for
enterprise use).
Windows Internet A way of managing the association of
Naming Service workstation names and locations with IP
(WINS) addresses.
Wired Equivalent Basic wireless security provided by Wi-Fi.
Privacy (WEP) This security uses an encryption key that
automatically encrypts outgoing wireless
data. On the receiving side, the same
encryption key enables the computer to
automatically decrypt the information so it
can be read.
Wireless Access Point A wireless LAN transceiver or "base station"
that can connect a wired LAN to one or
many wireless devices. In addition, access
points can also bridge to each other.
Wireless Fidelity (Wi-Fi) A certification for wireless LAN products
based on the IEEE 802.11 standard.

Looking Up an IP Address
To find the IP address the wireless network is using:
2. Connect to a network by tapping the Connections icon (
or ) > Settings > Advanced tab > Select Networks
button.
If you have already connected to a network, skip to step 5.
3. Select the network name you want to use to either connect to
the Internet using an ISP or a Virtual Private Network (VPN)
for work. If you need to change or create a new network
management name, tap the Edit... or New... button. Tap OK
once you have completed this step.
4. From the Connections screen, set up your Dialing Rules and
Exceptions and press OK.
5. From the iPAQ Wireless screen, tap the Wi-Fi Settings
button > Network Adapters tab.
6. Tap the appropriate adapter to modify the settings. The IP
address appears in the IP Address box.
Changing TCP/IP Settings

Note: Most Internet Service Providers (ISPs) and private
networks now use dynamically-assigned IP addresses. You will
not need to change the Transmission Control Protocol/Internet
Protocol (TCP/IP) settings unless your ISP or private network
does not use dynamically-assigned IP addresses. If you are not
sure if your ISP or private network use dynamically-assigned IP
addresses, check with your network administrator.
To change TCP/IP Settings:

1. Contact your ISP or network administrator to determine your
IP address, subnet mask, and/or default gateway (if needed).

3. From the iPAQ Wireless screen, tap Settings > Network

Adapters tab.
4. In the My network card connects to... dropdown box, tap
either The Internet or Work.
Note: If you are connecting to your ISP at home, tap The

Internet. If you are connecting to a private network, such as a
corporate network at work, tap Work.
5. In the Tap an adapter to modify settings box, tap HP iPAQ

Wi-Fi Adapter.
6. Tap the IP Address tab.
7. Tap Use specific IP address and enter the requested
information.
8. Tap OK to save your settings.
Changing DNS and WINS Settings

Note: Most Internet Service Providers (ISPs) and private
networks now use dynamically-assigned IP addresses. You will
not need to change Domain Name System (DNS) and Windows
Internet Naming Service (WINS) settings unless your ISP or
private network does not use dynamically-assigned IP addresses.
If you are not sure, check with your network administrator.
Servers that require an assigned IP address may also require a

way to map computer names to IP addresses. Your HP iPAQ
supports two name resolution options:
■ DNS
■ WINS

To change server settings:

1. Contact your ISP or network administrator to determine
which name resolution to use, obtain the specific server
address, and determine whether alternate addresses are
available.
Note: An alternate address may enable you to connect when the

primary server is unavailable.
2. Be sure the Wi-Fi is on.

3. From the iPAQ Wireless screen, tap Settings > Network
Adapters tab.
4. In the My network card connects to... dropdown box, tap
either The Internet or Work.
Note: If you are connecting to your ISP at home, tap The

Internet. If you are connecting to a private network such as a
corporate network at work, you should tap Work.
5. In the Tap an adapter to modify settings box, tap HP iPAQ

Wi-Fi Adapter.
6. Tap the Name Servers tab and enter the requested
information.
7. Tap OK to save your settings.
Setting Up VPN Server Connections

A VPN connection enables you to securely connect to servers,
such as a corporate network, via the Internet. To set up a VPN
server connection:
1. Contact your network administrator for your user name,
password, domain name, TCP/IP settings, and host name
or IP address of the VPN server.
2. Tap the Connections icon ( or ) > Settings > Task tab
on the Connections screen.

3. Under My Work Network, tap Add a new VPN server

connection.
4. Follow the instructions on the Make New Connection
screen.
Note: For online Help for any screen in the New Connection
wizard or while changing settings, tap the ?.
Changing VPN Server Connections

2. Tap the Connections icon ( or ) > Settings > Task tab.
3. Under My Work Network, tap Manage existing
connections > VPN tab.
4. Tap the VPN connection you want to change, and then tap
Edit.
5. In the Name box, enter new name for the connection (for
example, your company’s name).
6. In the Host name/IP box, enter the VPN server name or
IP address.
7. Next to VPN type, tap the type of authentication to use with
your device (IPSec/L2TP or PPTP). If you aren’t sure which
option to choose, ask your network administrator.
8. Tap Next.
9. If you selected IPSec/L2TP on the previous screen, tap the
type of authentication. If you select A pre-shared key, enter
the key provided by your network administrator, and then tap
Next.
Note: If you selected PPTP in the previous screen, this step is

skipped.

10. Enter the user name, password, and domain name provided
by your network administrator.
Note: If a domain name was not provided, you may be able to

connect without entering one.
11. To change advanced settings, tap the Advanced button.
Note: You will not need to change advanced settings unless:

■ The server to which you are connecting does not use
dynamically-assigned IP addresses and you need to enter
your TCP/IP settings,
or
■ You need to change server DNS or WINS settings.
12. Tap the Finish button to save the changes.
Starting VPN Server Connections

To start a connection through a VPN server, be sure Wi-Fi is
powered on and connected, then select the VPN network.
Setting Up Proxy Server Settings

If you are connected to your ISP or private network during
synchronization, your HP iPAQ should download proper proxy
settings from your computer. If these settings are not on your
computer or need to be changed, you will need to set them up
manually. To set up proxy server settings:
1. Contact your ISP or network administrator for the proxy
server name, server type, port, type of Socks protocol used,
and your user name and password.
3. Tap the Connections icon ( or ) > Settings > Task tab.

4. Under My Work Network, tap Edit my proxy server >

Proxy Settings tab.
5. Tap the This network connects to the Internet and This
network uses a proxy server to connect to the Internet
checkboxes.
6. In the Proxy server box, enter the proxy server name.
7. If you need to change port number or proxy server type
settings, tap the Advanced button and change the desired
settings.
8. Tap OK.
Wi-Fi Security Protocol Utilities

Your HP iPAQ supports the IEEE 802.1X standard for wireless
encryption for customers whose network supports this feature.
Contact your company’s network administrator to set up the
following features.
802.1X Certificate Enroller

This utility allows you to request a user certificate from a
certificate server. Once the certificate has been received and
stored on your HP iPAQ, you can access the network using one of
the 802.1X protocols. Refer to “Manually Entering New Network
Settings” earlier in this chapter for information on selecting one
of these protocols.
To retrieve a certificate:
1. Be sure your HP iPAQ has an ActiveSync connection to a
computer on the same network as the certificate server.
2. Tap Start > Settings > System tab > Enroller.
3. Complete the on-screen certificate request form by entering
your name, password, and the server in which you want to
retrieve the certificate.

4. Tap the Retrieve Certificate button to download the

certificate from the server. The status box at the bottom of
the screen will indicate whether the attempt to retrieve the
certificate was successful.
Note: The enrollment tool is specifically designed to interact

with Microsoft Certificate Servers. Alternate Certificate
Authority servers will require a custom enrollment application
which can be developed using the Embedded Visual C 4.0 tool
and the Software Development Kit for Windows Mobile
2003-based Pocket PCs.
LEAP Registration Utility

Cisco Lightweight Extensible Authentication Protocol (LEAP) is
an 802.1X authentication protocol that uses a username and
password pair to authenticate access by a wireless client to a
wireless router.
Use of the LEAP registration utility is required to log on to a
LEAP-authenticated network. Most of the other types of secure
networks are set up automatically by the HP iPAQ Wi-Fi
connection software. However, accessing a LEAP-authenticated
network requires initial registration using this utility. Once you
have authenticated and accessed this type of network, a
connection can take place automatically whenever you access the
LEAP-authenticated network.
To register the LEAP utility:
1. Tap Start > Settings > Connections tab > LEAP.
2. Tap New to create a LEAP profile. A LEAP profile must
contain the following information:
❏ SSID
❏ Username
❏ Password
❏ Domain

3. Tap Edit to make changes to the selected LEAP profile from

the Wireless LEAP list. Changes to the LEAP profile can also
be made by tapping on an entry in the Wireless LEAP list.
4. Tap Delete to delete the selected LEAP profile from the
Wireless LEAP list.

9
Using Bluetooth
Your iPAQ Pocket PC comes with built-in Bluetooth technology

that allows short-range connections and provides fast, reliable,
and secure wireless communication.
With Bluetooth powered on, you can send information or perform
the following tasks wirelessly between two Bluetooth devices,
within a range of approximately 30 feet (10 meters):
■ Exchange contacts, calendar items, and tasks
■ Send or exchange business cards
■ Transfer files
■ Synchronize with a computer through an ActiveSync
connection
■ Partner with a Bluetooth-enabled cell phone and use the cell
phone as a wireless modem
■ Connect to other Bluetooth devices (Virtual COM port)
■ Print to a Bluetooth printer

Using Bluetooth
■ Create a personal area network (PAN) to chat, play

games, etc.

Bluetooth-enabled devices, might require separately purchased
additional hardware and other compatible equipment, in addition
to a standard Wi-Fi infrastructure and a separately purchased
service contract. Check with your service provider for availability
and coverage in your area. Not all Web content may be available.
Some Web content might require installation of additional
software.
Getting Acquainted with Bluetooth

Before you start using Bluetooth to establish wireless
connections, take a few minutes and familiarize yourself with:
■ Terms used in this chapter
■ Supported Services
Note: For more detailed help, refer to the Help files installed on
your iPAQ Pocket PC. Tap Start > Programs > Help >
Bluetooth.

Using Bluetooth
Understanding Terms
The following Bluetooth terms are used throughout this chapter.
The Term... Means...

Authentication Verification of a numeric passkey before a
connection or activity can be completed
Authorization Approval of a connection or activity before it
can be completed
Bonding (Paired Create a trusted connection between your
devices) device and another. After a bond is created,
the two devices become paired.
A paired device does not require
authentication or authorization
Device address Unique electronic address of a Bluetooth
device
Device discovery Location and recognition of another
Bluetooth device
Device name Name that a Bluetooth device provides
when discovered by another device
Data Encryption A conversion process that is used for
protecting data
Link key Code used to securely pair devices
Passkey Code you enter to authenticate connections
or activities requested by other devices
Personal Information Collection of programs used to manage
Manager (PIM) daily business tasks (for example: Contacts,
Calendar, and Tasks)
Profiles Collection of Bluetooth settings
Service discovery Determination of which programs you have
in common with other devices

Using Bluetooth
Supported Services
The functions that Bluetooth supports are called services. You
can communicate only with Bluetooth devices that support at
least one of the following services:
■ Basic Printer profile (BPP)
■ Dial-up Networking (DUN) profile
■ File Transfer Protocol (FTP)
■ Generic Access Profile (GAP)
■ LAN Access Profile (LAP)
■ Object Exchange (OBEX) Protocol
■ Object Push Protocol (OPP)
■ Personal Area Network (PAN) profile
■ Serial Port Profile (SPP)
■ ActiveSync—Uses SPP to connect to ActiveSync on a
computer
Powering Bluetooth On or Off

To turn on Bluetooth:
1. From the Today screen, tap the iPAQ Wireless icon located
in the Navigation bar at the bottom of the screen.
2. On the iPAQ Wireless screen, tap the Bluetooth icon.
When Bluetooth is turned on, the Bluetooth LED on the front of
your Pocket PC flashes blue.
To turn off Bluetooth, tap the Bluetooth icon again. When
Bluetooth is turned off, the Bluetooth LED turns off and no
incoming or outgoing Bluetooth connections are possible.
Battery Saving Tip: Turn Bluetooth off when you are not using it.

Using Bluetooth
Working with Bluetooth Settings

From the tabs in Bluetooth Settings, you can:
■ Turn Bluetooth on and off
■ Enter or change your iPAQ Pocket PC Bluetooth name
■ Set your connection preferences
■ Enable Bluetooth services
■ Specify security settings
■ Define settings for sharing and connecting
■ Select a user profile
■ View software and port information
Opening Bluetooth Settings

1. From the Today screen, tap the iPAQ Wireless icon in the
Command bar.
2. On the iPAQ Wireless screen, tap Bluetooth > Settings
button.
Setting Accessibility Properties

Before your Pocket PC interacts with other Bluetooth devices,
you need to enter or change the accessibility properties to define
how you want your Pocket PC to interact.
To access the Accessibility screen:
Command bar.
2. On the iPAQ Wireless screen, tap Bluetooth > Settings >
Accessibility tab.
3. Highlight the name in the Name field and enter your new
Device ID name. The device name is what other devices see
on their screen when they locate your device.

Using Bluetooth
4. Select Allow other devices to connect.

5. Select either All devices or Paired devices only.
Ä CAUTION: Selecting All devices allows any device, even those

unknown to you, to connect to your Pocket PC. After they are
connected, security settings for specific services apply as specified in
the Bluetooth Settings. Selecting Paired devices only allows only
devices that you trust to connect to your Pocket PC.
Note: Paired devices share and exchange an internally generated

secure Link Key before connecting.
6. Select Other devices can discover me if you want to allow

other devices to search and locate your Pocket PC.
Otherwise, leave this box unchecked.
Note: If another device has your device’s address and you have
selected Other devices can discover me, that device may be able
to locate your device even though you did not select for it to be
discovered.
7. Tap OK to save your changes.
Enabling Bluetooth Services

You can use any of the following security options when
transferring files, creating a serial port connection, exchanging
business card information, configuring dial-up networking, and
joining a personal network.
■ Enable service
■ Authorization required
■ Authentication (Passkey) required (with or without
encryption required)

Using Bluetooth
Automatically Enabling Service

To automatically enable service:
Command bar.
2. Tap Bluetooth > Settings > Services tab.
3. In the Services box, select the service you want to enable:
File Transfer, Information Exchange, Serial Port,
Personal Network Server, Hands free, or Dial-up
Networking Server.
4. The Service settings automatically enable the service and
authentication settings. Tap on the appropriate checkbox to
change these settings to your preference.
5. Tap OK to return to the iPAQ Wireless Screen if you enabled
Personal Network Server or Dial-up Networking Server.
Note: If you select Authorization required in the Service

Settings, you must authorize each connection. Your Pocket PC
will then always ask you if the connection should be permitted.
If you enabled File Transfer, Information Exchange, Serial

Port, or Hands free, tap the Advanced... button and follow
the directions below for the appropriate service setting.
File Transfer Advanced Settings

When you enable File Transfer, you need to set a shared folder
from which to transfer outgoing or in which to receive incoming
files.
1. Tap the folder icon and locate a desired file folder.
2. Tap OK to save the settings and exit the screen.
3. Tap OK again to return to the iPAQ Wireless screen.

Using Bluetooth
Information Exchange Advanced Settings

If you selected Information Exchange and tapped the Advanced
button, the following screen displays.
1. Tap the My business card (vCard) icon.
2. Select your business card information from the Contact

Information List and tap OK to save the settings.
Note: To create a new business card, tap the Contacts icon next
to the vCard icon and create a new business card. Tap OK when
you are finished.
Serial Port Advanced Settings

If you selected Serial Port and tapped on the Advanced button:
1. Change the Inbound COM Port and Outbound COM Port
numbers if they are incorrect.

Using Bluetooth
Hands Free Advanced Settings

If you selected Hands Free and tapped on the Advanced button:
The hands-free settings are automatically set.
1. Tap the checkboxes to select or deselect any settings.
3. Tap OK to return to the iPAQ Wireless screen.
Requiring Authorization to Access Services

If you elect to require authorization to access services, you must
authorize each connection. Your Pocket PC will then always ask
you if the connection should be permitted.
To require authorization to access services:
1. From the Today screen, tap iPAQ Wireless > Bluetooth >
Settings > Services tab.
2. Tap the tab for the service you want to enable: File Transfer,
Information Exchange, Serial Port, Dial-up Networking,
Personal Network Server, or Audio Gateway.
3. Select Authorization required.
4. Tap OK.
Requiring a Passkey or Bond

To establish a secure connection with another device, you can use
the passkey feature or an established bond. You can also add data
encryption to this type of security.
A passkey is a code you enter to authenticate connections
requested by other devices. The passkey must be known and
used by both parties or the connection will not be allowed.

Using Bluetooth
To require a passkey or bond:

2. Tap the tab for the service you want to enable: File Transfer,
Information Exchange, Serial Port, Personal Network
Server, Hands free, or Dial-up Networking Server.
3. Select Authentication (Passkey) required.
4. Select Encryption Required if you want to require all data
exchanged between the devices to be encrypted.
5. Tap OK.
Setting a Shared Folder

You can determine the folder that other devices access when they
connect to your Pocket PC.
To select a shared folder:
1. From the Today screen, tap the iPAQ Wireless icon >
Bluetooth > Settings > Services tab.
2. Under Services, tap File Transfer.
3. Under Service Settings, select your preferred settings.
4. Tap the Advanced tab.

Using Bluetooth
5. Tap the Folder icon and locate a desired file folder.

6. Tap OK.
Understanding Profiles
Use profiles to quickly enable selected personal settings in
multiple environments.
Creating a Profile
To create a profile:
Command bar.
2. Tap Bluetooth > Settings > General tab > Profile icon.
3. Tap the New button.
4. Enter a descriptive name.
5. Select an existing profile to use as a template.
6. Tap OK.
Activating a Profile
When a new profile is created, you will need to activate it.
To activate a profile after creating it:
Command bar > Bluetooth > Settings.
2. From the General tab, select it from the Current Profile
down arrow list.
3. Tap OK.

Using Bluetooth
Saving Bluetooth Configuration Settings

in a Profile
To save the Pocket PC Bluetooth configuration settings to any
profile:
2. From the General tab, tap the Profile icon.
3. Select a profile from the Add/Delete Profiles list or create a
new one.
4. Tap OK.
5. Set up your Pocket PC. You should specify the desired
connection, sharing, and security settings in all Bluetooth
Services selections.
6. Tap OK to close Bluetooth Services. The changes are
automatically saved.
Renaming a Profile
3. Select a profile from the Add/Delete Profiles list.
4. Tap the Rename button.
5. Enter a new descriptive name.
6. Tap Enter.
7. Tap OK.
Deleting a Profile
Bluetooth > Settings.
3. Select a profile from the Add/Delete Profiles list.

Using Bluetooth
4. Tap the Delete button.

5. Tap Yes to confirm you want to delete the profile.
6. Tap OK.
Working with Bluetooth Manager

Use Bluetooth Manager to:
■ Establish connections
■ Exchange business cards
■ Control the on-screen display
■ Display shortcuts
Opening Bluetooth Manager

From the Today screen, tap the iPAQ Wireless icon in the
Command bar > Bluetooth > Manager.
The first screen that displays is My Shortcuts.
Locating and Selecting a Device

When you are required to locate a device and connect to it, the
Bluetooth browser searches for other Bluetooth devices.
Pairing Devices
You can pair devices so they must exchange a computer generated
security key prior to each connection. It is generated from a
unique Bluetooth device address, a random number, and a
user-defined password.
After two devices are paired, they have a trusted relationship with
each other. No additional input is needed from the user.
Therefore, connections and activities can be performed between
the paired devices without constant authorization from the user.

Using Bluetooth
To pair devices:
2. Tap Tools > Paired devices.
3. Tap Add.
4. Tap the Lookup icon.
5. Tap a device.
6. Enter a password in the Passkey field.
7. Tap OK.
8. Enter the same password into the other device.
Note: Some devices, such as mobile phones, need to be placed in

a mode to accept a bond from another device. Refer to that
device’s user instructions for more information.
Unpairing Devices
You can remove a paired relationship between devices.
2. Tap Tools > Paired devices.
3. Tap a device name.
4. Tap Remove.
5. Tap Yes to remove the pairing.

Using Bluetooth
Connecting to Other Devices

Use ActiveSync, serial and dial-up connections to communicate
with other Bluetooth devices, establish a partnership with a cell
phone, and set up the Bluetooth services it offers.
Identifying the Communications Port

You can identify the virtual COM ports used to create a
serial port connection. You may need to identify these COM
ports for activities such as printing.
Use the inbound COM port when other devices initiate a serial
connection. Use the outbound COM port when you initiate a
serial connection to another device.
To identify the communications port:
2. Under Services, tap Serial Port and tap the Advanced...
button.
3. Note the names of your inbound and outbound COM ports.
4. Tap OK.
Establishing an ActiveSync Connection

You can set up an ActiveSync partnership with a
Bluetooth-enabled computer by first setting up your computer,
then setting up your Pocket PC.
To establish an ActiveSync partnership with your
Bluetooth-enabled computer, refer to the documentation that
came with your computer.

Using Bluetooth
To establish an ActiveSync connection on your Pocket PC:

Manager.
2. Tap New > ActiveSync via Bluetooth > Next.
3. Follow the connection wizard instructions.
Note: Be sure the ActiveSync COM port setting on your Pocket

PC is the same as the COM port setting used for Bluetooth on
your computer.

Using Bluetooth
4. From the Bluetooth Browser screen, select the computer you

want to synchronize with. Tap Next.
5. Under Serial Port Selection, select the name of the serial
port for the computer selected above, and then tap Next >
Finish.
.
Establishing a Serial Connection

Use the wireless Bluetooth serial port connection just as you
would a physical serial cable connection. You must configure the
application that will use the connection to the correct serial port.
To establish a serial connection:
Bluetooth > Manager.
2. Tap New > Explore a Bluetooth device > Next.

Using Bluetooth
Dial-Up Networking
When you use dial-up networking (DUN), the remote device
providing the dial-up networking service and the remote
computer to which you are connecting must both have telephone
access.
Devices that can provide dial-up networking include Bluetooth:
■ Mobile phones
■ Desktop computers
■ Modems
Using Dial-Up Networking

To connect to a device that provides modem access:
Manager.
2. Tap New > Connect to a Network > Next.
Note: After you create the dial-up networking shortcut with a

device, tap and hold the shortcut icon in the My Shortcuts tab of
the Bluetooth Manager, and tap Connect.
4. Tap New Connection.

5. Tap OK.
6. Enter a name in the Connection Name field.
7. Enter a phone number. You must sometimes enter the country
code and area code, depending on where you are calling.
8. Tap OK to begin dialing.
Note: Some mobile phones require a bond between devices

(see the section “Pairing Devices”).

Using Bluetooth
To connect to the Internet and use Pocket Internet Explorer, you

must first connect to a Bluetooth phone from Bluetooth Manager.
To make this connection the default dial-up connection for Pocket
Internet Explorer:
IMPORTANT: All Bluetooth default connections are made
using the following procedure. Default connections cannot be
made through Bluetooth Settings on the iPAQ Wireless screen.
1. From the Today screen, tap Start > Settings >
Connections tab.
2. Tap the Connections icon > Advanced tab.
3. Tap Select Networks.
4. Enable Bluetooth Settings from the dropdown list.
Note: The Bluetooth modem connection you created can be

viewed only from the Bluetooth Settings on the Connections
Task page.
Joining a Personal Area Network

Connect two or more Bluetooth devices to share files, collaborate
or play multiplayer games.
To establish a Personal Area Network connection:
Manager.
2. Tap New > Join a personal network > Next.
3. Follow the Connection Wizard instructions.
Working with Files

You can exchange information with a connected device and use
the Bluetooth File Explorer to:
■ Navigate through the directories.
■ View files and folders.

Using Bluetooth
■ Create new folders.

■ Send and receive files from a remote device.
■ Delete and rename files on a remote device.
Creating a File Transfer Connection

Manager.
The first screen that displays is My Shortcuts.
2. Tap New > Browse files on a remote device > Next.
Note: The remote device must have Bluetooth turned on and set
up to allow discovery before the connection can occur.
Sending Files
1. Tap and hold the file transfer shortcut icon, and tap Connect.
2. Tap File > Send a File…
3. Locate the file(s) to send.
4. Tap the file(s) to send it.
5. Tap OK.
Creating a Folder on a Remote Device

1. Tap and hold the file transfer shortcut icon, and tap Connect.
2. Navigate to the location you want for the new folder.
3. Tap File > Create a folder.
4. Enter a folder name while New Folder is selected, and tap
Enter.
5. Tap OK.

Using Bluetooth
Receiving a File from a Remote Device

1. Tap and hold a file transfer shortcut icon, and tap Connect.
2. Navigate to the file location on the remote device.
3. Tap the file.
4. Tap File > Get.
5. Tap OK.
Deleting a File from a Remote Device

1. Tap and hold a file transfer shortcut icon, and tap Connect.
2. Navigate to the file location on the remote device.
3. Tap the file.
4. Tap File > Delete.
5. Tap Yes to verify you want to delete the selected file.
6. Tap OK.
Using Business Card Exchange

Using the business card exchange, you can:
■ Set up your own business card
■ Send a business card to one or more devices
■ Request a business card from one or more devices
■ Exchange business cards with one or more devices
You must establish a default contact name to send or exchange
business card information.
You must first specify your default business card on the
Information Exchange tab in Bluetooth Settings. This name
becomes the default for business card transfers.

Using Bluetooth
Setting Up Your Business Card Information

To set up your business card information:
1. Create a contact in the Contacts program that includes your
name, title, and other relevant information.
3. Under Services, select Information Exchange.
4. Tap the Advanced... button.
5. Tap the My business card (vCard) icon.
6. Choose your contact from the list.
7. Tap OK.
Sending Business Cards

2. Tap Tools > Business Card Exchange.
3. Tap the Send icon.
4. Tap the device where you want to send your business card.
5. Tap OK.
Note: Be sure the receiving device has been enabled to accept

the transfer.
Requesting Business Cards

3. Tap the Request icon.

Using Bluetooth
4. Tap the device from which you want to request a business

card.
5. Tap OK.
Exchanging Business Cards

You can exchange business card information with another device.
If available, the device’s information will be sent directly into
your Contacts list in Pocket Outlook.
To exchange business cards:
3. Tap the Exchange icon.
4. Tap the device with which you want to exchange your
business card.
5. Tap OK.
Opening a Connection
2. Tap and hold the icon or list name, and then tap Connect.
3. Tap OK.
Viewing Connection Status

You can view:
■ Connection’s name
■ Device’s name
■ Connection status
■ Length of connection
■ Signal strength

Using Bluetooth
To view the connection status:

2. Tap and hold the connection icon or list name.
3. Tap Properties from the menu.
4. Tap OK.
Closing a Connection
2. Tap and hold the connection icon or list name.
3. Tap Disconnect from the menu.
4. Tap OK.
Working with Connections

You can create shortcuts to open and view status information for
all connections.
Creating a Shortcut
Creating a shortcut to one or more services does not establish
a connection. It only places a shortcut to that service on the
Shortcut tab of the Bluetooth Manager.
To create a shortcut:
Commnd bar > Bluetooth > Manager.
2. Tap New, and then a type of service, and tap Next.
Note: Paired devices are designated by a checkmark.

Using Bluetooth
Deleting a Shortcut
2. Tap and hold the connection icon or list name to be deleted.
3. Tap Delete from the menu.
4. Tap Yes to verify the selected shortcut should be deleted.
5. Tap OK.
Viewing Shortcuts
You can view shortcuts as icons or in a list format.
2. Tap View.
3. Tap List or Icon.
4. Tap OK.

10
Connecting to the Internet
Use your iPAQ Pocket PC to connect to the Internet or your Work

network.
To send and receive e-mail with Messaging and to view Web
sites with Pocket Internet Explorer, you must set up a remote
connection with devices such as a Secure Digital Input/Output
(SDIO) modem card, Ethernet card, or the wireless 802.11b
internal radio. Another option is to use a Bluetooth-enabled
device such as a phone or LAN Access point.
Bluetooth-enabled devices, might require additional hardware
and other compatible equipment that can be purchase separately,
in addition to a standard Wi-Fi infrastructure and a separately
purchased service contract. Check with your service provider for
availability and coverage in your area. Not all Web content may
be available. Some Web content may require installation of
additional software.
Note: For more information on this subject, refer to the Help file
on your iPAQ Pocket PC by tapping Start > Help >
Connections.

Connecting to a Private Network

1. Before you start, be sure to have your server phone number,
user name, and password. This information can be obtained
from your network administrator.
2. Tap Start > Settings > Connections tab > Connections icon.
3. In My Work Network, follow the instructions for each type
of connection. For more information on Bluetooth
connections, refer to Chapter 9, “Using Bluetooth.” For more
information on Wi-Fi connections, refer to “Setting Up VPN
Server Connections” or “Setting Up Proxy Server Settings”
in Chapter 8, “Using Wi-Fi.”
Entering an Internet Address

With Pocket Internet Explorer and a connection to the Internet,
you can view Web sites on your iPAQ Pocket PC by typing an
address or Uniform Resource Locator (URL) in the Address bar.
Note: Web sites that use Hypertext Markup Language (HTML)
4.0, Dynamic HTML (DHTML), animated Graphic Interchange
Format (GIF) images, and Java applets might not work correctly
in Pocket Internet Explorer without additional software.
To enter an Internet address (URL) on your iPAQ Pocket PC:

1. Tap Start > Internet Explorer > Address Bar.
Note: If the Address Bar is not visible, tap the View tab >
Address Bar to turn it on.
2. Enter the Internet address (URL) into the Internet Explorer

Address bar.
3. Tap the Go icon.
This is the common way to access a Web site on the Internet.

Using a Favorites List

With Pocket Internet Explorer and a connection to the Internet,
you can view Web sites on your iPAQ Pocket PC by selecting one
from your Favorites list.
To select a Web site from your Favorites list:
1. Tap Start > Internet Explorer.
2. Tap the Favorites icon and the Web site you want to view.

11
Expansion Cards
You can expand the memory and connectivity of your iPAQ

Pocket PC. Use optional expansion cards for:
■ Expanding the memory of your iPAQ Pocket PC by using a
Compact Flash (CF) card
■ Adding functionality such as a Secure Digital Input/Output
(SDIO) camera
■ Viewing the content of Secure Digital and Multimedia
Memory Cards (SD/MMC)
Note: Expansion cards must be purchased separately and are not

included with your iPAQ Pocket PC.
To locate information about expansion cards, visit the HP Web

site at www.hp.com/go/ipaqaccessories.

Expansion Cards
Installing a Secure Digital (SD)

Expansion Card
Note: You install an SD card the same way you install a CF card
into the expansion slot.
To install a Secure Digital (SD) card into the expansion slot on

the iPAQ Pocket PC:
1. Locate the slot on the top of the iPAQ Pocket PC.
2. Remove the protective plastic card.
3. Insert the expansion card into the expansion slot and push the
connection edge of the card firmly into the expansion slot.
Note: If your expansion card is not recognized, follow the card

manufacturer’s instructions to install it.

Expansion Cards
Removing a Secure Digital (SD)

Expansion Card
Note: You remove an SD card the same way you remove a CF
card from the expansion slot.
To remove a Secure Digital (SD) expansion card from the

expansion slot on the iPAQ Pocket PC:
1. Close all applications that are using the expansion card.
2. Remove a card from the Secure Digital expansion slot by
slightly pushing down on the card 1 to unlock it.
3. When the card disengages and pops up 2, pull it from the
expansion slot.
Ä CAUTION: SD cards must first be unlocked before removal.

Expansion Cards
Installing a Compact Flash (CF)

Expansion Card
Note: You install a CF card the same way you install an SD card
into the expansion slot.
To install a CF card into the expansion slot on the iPAQ Pocket

PC:
1. Locate the CF Type II slot on the top of the iPAQ Pocket PC.
2. Remove the protective plastic card.
3. Insert the expansion card into the expansion slot and push the
connection edge of the card firmly into the expansion slot.
Note: If your expansion card is not recognized, follow the card

manufacturer’s instructions to install it.

Expansion Cards
Removing a Compact Flash (CF)

Expansion Card
Note: You remove a CF card the same way you remove an SD
card from the expansion slot.
To remove a CF expansion card from the Compact Flash Type II

expansion slot on the iPAQ Pocket PC:
1. Close all applications that are using the expansion card.
2. Pull on the CF card lip to remove the card from the CF
expansion slot.
Viewing the Content of Memory Cards

Use File Explorer to view the files that are located on your
optional expansion card.
1. Tap Start > Programs > File Explorer.
2. Tap the root directory of My Device, and select the Storage
Card folder to see a list of files and folders.

12
Troubleshooting
Use the following suggestions to troubleshoot problems with the

iPAQ Pocket PC.
Common Problems
Problem Solution
I cannot see ■ Be sure the iPAQ Pocket PC is powered on.

anything on the
■ Reset the device by using the stylus to lightly press the
screen.
Reset button.
■ Remove and replace the battery.
I cannot keep ■ Always keep the iPAQ Pocket PC connected to the AC

my battery Adapter when you are not using it.
charged.
■ In the backlight settings, adjust the bar to a lower level
to conserve more battery power.
■ Turn off Bluetooth and Wi-Fi when not in use.
■ Refer to Chapter 3, “Managing the Battery,” for battery
saving tips.
The backlight ■ In Backlight Settings, increase the amount of time the

keeps turning backlight stays on if not in use.
off.
■ Select the option to turn on the backlight when you
touch the screen or push a button.
(Continued)

Troubleshooting
(Continued)
Problem Solution
I want to travel ■ Back up your information. Refer to “Backing Up

with my iPAQ Information” in Chapter 4 for more details.
Pocket PC.
■ Disconnect all external devices.
■ Take the AC Adapter and Charger Adapter with you.
■ Keep your iPAQ Pocket PC in a protective case and
keep it in your carry-on luggage.
I want to travel Be sure you have the plug adapter appropriate for the
internationally country you are visiting.
with my iPAQ
Pocket PC.
I want to turn off To turn off all wireless features, tap Start > iPAQ Wireless,
Bluetooth and and then ALL OFF button at the bottom of the screen.
Wi-Fi for air
travel.
I want to ship 1. Back up your information.

my iPAQ Pocket 2. Disconnect all external devices.
PC to a repair
facility. 3. Pack your iPAQ Pocket PC and any external devices
requested by Customer Support in protective
packaging. Include any additional documentation or
items as instructed by Customer Support.
(Continued)

Troubleshooting
(Continued)
Problem Solution
I cannot connect ■ Be sure Wi-Fi is turned on.

to a network.
■ Be sure you have added the necessary server
information.
■ Be sure the network you are attempting to connect to is
not busy.
■ If you are using an SDIO Ethernet card, be sure the
proper drivers for your card are installed.
■ Be sure your user name and password are correct.
■ Tap Start > Settings > Connections tab >
Connections and check your connection settings. Tap
OK when you are finished to save your changes.
■ Be sure the WEP key is correct.
■ Be sure the IP Address is correct.
■ Be sure the hardware you are using with your iPAQ
Pocket PC is properly configured and operational.
Reset button.
I want to see the The current date is displayed at the top of the Today
current date. screen.
I cannot Be sure the appointment you created is in the selected

see all my category.
appointments.
I cannot find Pocket Word and Excel recognize and display documents in
the document only one folder below My Documents. For example, if you
or workbook created another folder in the Personal folder in My
I saved. Documents, the documents in that folder will not be shown.
To find your document or workbook, tap Start > Programs
> File Explorer. Open the folder you created, and then tap
the file in which you are looking.
(Continued)

Troubleshooting
(Continued)
Problem Solution
My device is Tap Start > Settings > Personal tab > HP ProtectTools to
always asking be sure the password settings are configured as you want.
me for a
password.
I cannot find Check My Documents, which is the default save location

files sent to me used to receive files.
by another
device.

Troubleshooting
ActiveSync
Use the following suggestions to troubleshoot problems with
ActiveSync on your iPAQ Pocket PC. For more detailed
information on Microsoft ActiveSync, refer to Chapter 2,
“Synchronizing with Your Computer.”
Problem Solution
I cannot connect ■ Be sure you have installed Microsoft ActiveSync 3.7.1

to my computer or higher on your host computer before connecting your
using the iPAQ Pocket PC to it.
Desktop Cradle.
■ Be sure your iPAQ Pocket PC is connected to the
Desktop Cradle, and that the cradle is connected to
your computer.
■ Be sure your iPAQ Pocket PC is securely seated in the
cradle and is making contact with the cradle connector.
■ Be sure you are running Microsoft Windows 98SE, Me,
2000, or XP on your computer.
■ Uninstall and reinstall ActiveSync.
■ If you are running personal firewall software, try
disabling it. If you are then able to synchronize, contact
the software vendor for information on configuring the
required exclusions to eliminate this problem.
I connected my 1. Disconnect the iPAQ Pocket PC from your computer.

iPAQ Pocket PC 2. In Windows 98 or 2000, click Start > Settings >
before installing Control Panel > System. The Device Manager opens
Microsoft automatically. Locate and select the “unknown” USB
ActiveSync. device record and click Remove (Uninstall in
Windows 2000).
3. Restart your computer and allow it to detect the USB
device.
4. Install Microsoft ActiveSync 3.7.1 or higher.
5. Reconnect the iPAQ Pocket PC to the computer.
(Continued)

Troubleshooting
(Continued)
Problem Solution
Microsoft ■ Be sure the device is on.

ActiveSync
■ Be sure all cables are securely connected.
cannot locate
my iPAQ Pocket ■ Remove your iPAQ Pocket PC from the HP Desktop
PC when Cradle or disconnect it from the Autosync Cable, power
I synchronize. on the device by pressing the Power button, then put it
back in the synchronization cradle or connect it to the
cable.
Reset button.
■ Check Connection Settings in ActiveSync on your
computer to ensure the communications port you are
using is active.
I cannot open Use Microsoft ActiveSync to synchronize your iPAQ Pocket

e-mail in PC with your computer. For more information, refer to
Messaging after “Synchronizing Your Pocket PC with Your Computer” in
I restore using Chapter 2.
Microsoft
ActiveSync.
I tried to Pocket Excel does not support all Excel formatting;

synchronize therefore, Microsoft ActiveSync cannot synchronize the file.
a workbook
and the file
is unresolved
in Microsoft
ActiveSync.

Troubleshooting
Expansion Cards
expansion cards on your iPAQ Pocket PC. For more information
on expansion cards, refer to Chapter 11, “Expansion Cards.”
Problem Solution
I cannot get my ■ Be sure you have firmly pushed the expansion card
iPAQ Pocket PC down into the iPAQ Pocket PC.
to recognize the
■ Be sure to install any third party drivers.
expansion card.
I cannot insert ■ Be sure the label is facing the front of the device.
my card.
■ Be sure you are not inserting the card at an angle.
■ Be sure you insert the connection area first.
I cannot remove Push the SD card in to release the locking mechanism. The
my SD card. card will pop out slightly and then can be easily removed.
My iPAQ Pocket ■ Be sure you have loaded any drivers that came with the
PC cannot expansion card you purchased.
recognize
my card.
Reset button.

Troubleshooting
Wi-Fi
Wi-Fi issues and your iPAQ Pocket PC. For more information on
Wi-Fi, refer to Chapter 8, “Using Wi-Fi.”
Problem Solution
I cannot connect ■ Be sure the Wi-Fi is on.

to an access
■ Be sure the device identified the network you want to
point.
connect to.
■ Be sure you provided any necessary authentication
keys if prompted by the system.
■ Be sure your iPAQ Pocket PC is within range of the
access point.
I am connected If the wireless network you are connected to connects to

to an access Work, the network may require a proxy. To set up the proxy:
point, but I 1. Ask your network administrator for the proxy settings.
cannot browse
the Internet. 2. Tap Start > Settings > Connections tab >
Connections icon > Set up my proxy server.
3. Refer to “Setting Up Proxy Server Settings” in Chapter
8 for more information.
I do not see Your wireless network could be a non-broadcasting

my wireless network.
network on 1. Tap Start > Settings > Connections tab >
my iPAQ Connections icon > Settings.
Pocket PC.
2. Tap the Advanced tab > Select Networks.
3. Follow the instructions on the screen.
My data transfer If Bluetooth is on, turn it off.

rate is too low.
(Continued)

Troubleshooting
(Continued)
Problem Solution
I cannot connect It is likely that the network is a “hidden” or non-SSID

to an available broadcast network. You must know the network name
network that (SSID) to be able to connect.
shows in the list 1. Tap Start > Settings > Connections tab >
of networks Connections > Advanced tab > Network Card.
without a name.
2. Select Add New Settings.
3. Enter the network name (SSID).
4. Select the appropriate values in the Connects to: box.
5. If WEP settings are required, tap the Authentication
tab and enter them.
I cannot connect Be sure there is ample signal strength available in the area.
reliably to an
available
network or
connections
are frequently
dropped.

Troubleshooting
Bluetooth
Bluetooth on your iPAQ Pocket PC. For more information on
Bluetooth, refer to Chapter 9, “Using Bluetooth.”
Problem Solution
I cannot ■ Be sure Bluetooth is turned on.

discover
■ Move closer to the device.
another device.
■ Be sure the device you are attempting to connect to is
on and allows access to being discovered by other
devices.
I can see other ■ Be sure the other device has not restricted your access.
devices, but I
■ Try initiating pairing from the other device. Some
cannot connect
Bluetooth-enabled device can only initiate pairing and
or exchange
cannot respond to pairing requests from other devices.
data with them.
Other devices ■ Be sure Bluetooth is turned on.

cannot find or
■ Move closer to the device.
connect to my
device. ■ Be sure you have not restricted other devices from
finding yours.
■ Check your Bluetooth settings to ensure you have
allowed your device to be discovered and others to
connect.
(Continued)

Troubleshooting
(Continued)
Problem Solution
Other devices ■ Be sure you have correctly set up your business card
do not receive information in Bluetooth Settings.
my correct
■ Check Bluetooth Settings to be sure you have not
business card
restricted this function.
information.
The iPAQ ■ Be sure your mobile phone is in discoverable mode.

Pocket PC
■ Contact your mobile phone manufacturer and ask if
cannot find my
there is a firmware upgrade.
Bluetooth-
enabled Mobile ■ Check the settings on your phone to be sure it is set up
phone. to allow other Bluetooth devices to discover and
connect to it.

A
Regulatory Notices
Federal Communications Commission

Notice
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which
can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of
the following measures:
■ Reorient or relocate the receiving antenna
■ Increase the separation between the equipment and receiver
■ Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected
■ Consult the dealer or an experienced radio or television
technician for help
This PDA has been tested and demonstrated compliance when

Bluetooth and WLAN are transmitting simultaneously. This PDA
must not be co-located or operating in conjunction with any other
antenna or transmitter.
User’s Guide A–1

Regulatory Notices
Modifications
The FCC requires the user to be notified that any changes or
modifications made to this device that are not expressly approved
by Hewlett-Packard Company may void the authority to operate
the equipment.
Cables
Connections to this device must be made with shielded cables
with metallic RFI/EMI connector hoods in order to maintain
compliance with FCC Rules and Regulations.
Declaration of Conformity for products

marked with the FCC logo—United
States only
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
For questions regarding your product, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 530113
Houston, Texas 77269-2000
Or, call 1-800-652-6672
For questions regarding this FCC declaration, contact:
Hewlett-Packard Company
P. O. Box 692000, Mail Stop 510101
Houston, Texas 77269-2000
Or, call (281) 514-3333
To identify this product, refer to the Part, Series, or Model
number found on the product.

Regulatory Notices
Canadian Notice
This Class B digital apparatus meets all requirements of the
Canadian Interference-Causing Equipment Regulations.
Avis Canadien
Cet appareil numérique de la classe B respecte toutes les
exigences du Règlement sur le matériel brouilleur du Canada.
Japanese Notice
Korean Notice
European Union Regulatory Notice

This product complies with the following EU Directives:
■ Low Voltage Directive 73/23/EEC
■ EMC Directive 89/336/EEC
Note: CE Compliance of this equipment is valid only if powered

with an HP-provided and CE marked AC adapter.

Regulatory Notices
If this product has telecommunication functionality, it also

complies with the essential requirements of:
■ R&TTE Directive 1999/5/EC.
Compliance with these directives implies conformity to
harmonized European standards (European Norms) which are
listed on the EU Declaration of Conformity issued by
Hewlett-Packard for this product or product family.
This compliance is indicated by the following conformity
marking placed on the product:
This marking is valid for non-Telecom products and EU

harmonized Telecom products (e.g., Bluetooth).
XXXX*
This marking is valid for EU non-harmonized Telecom products.
*Notified body number (used only if applicable—refer to the
product label).
The telecommunications functionality of this product may be
used in the following EU and EFTA countries:
Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia,
Finland, France, Germany, Greece, Hungary, Iceland, Ireland,
Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta,
Netherlands, Norway, Poland, Portugal, Slovak Republic,
Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

Regulatory Notices
Notice for Use in France and Italy
Italy:
E'necessaria una concessione ministeriale anche per l'uso del
prodotto. Verifici per favore con il proprio distributore o
direttamente presso la Direzione Generale Pianificazione e
Gestione Frequenze.
License required for use. Verify with your dealer or directly with
General Direction for Frequency Planning and Management
(Direzione Generale Pianificazione e Gestione Frequenze).
France:
L'utilisation de cet equipement (2.4GHz Wireless LAN) est
soumise a certaines restrictions: Cet equipement peut etre utilise a
l'interieur d'un batiment en utilisant toutes les frequences de 2400
a 2483.5MHz (Chaine 1-13). Pour une utilisation en
environement exterieur, vous devez utiliser les frequences
comprises entre 2454-2483.5MHz (Chaine 10-13). Pour les
dernieres restrictions, voir http://www.art-telecom.fr.
For 2.4 GHz Wireless LAN operation of this product certain
restrictions apply: This product may be used indoors for the entire
2400-2483.5 MHz frequency band (channels 1-13). For outdoor
use, only 2454-2483.5 MHz frequency band (channels 10-13)
may be used. For the latest requirements, see
http://www.art-telecom.fr.
Battery Warning
Å WARNING: This computer contains a lithium ion rechargeable

battery. To reduce the risk of fire or burns, do not disassemble, crush,
puncture, short external contacts, or dispose of in fire or water. Replace
only with the HP spare.
Ä CAUTION: Risk of explosion if battery is replaced by an incorrect type.

Dispose of used batteries according to the instructions.

Regulatory Notices
Because of the type of battery used in your iPAQ Pocket PC, follow
local regulations regarding the safe disposal of the battery. Your
vendor can advise you on local regulations, and/or the existence
of any battery disposal programs in operation.
Equipment Warning
Å WARNING: To reduce the risk of personal injury, electrical shock, fire

or damage to the equipment:
■ Plug the AC Adapter into an electrical outlet that is easily
accessible at all times.
■ Disconnect power from the equipment by unplugging the
AC Adapter from the electrical outlet or unplugging the
Synchronization cable from the host computer.
■ Do not place anything on the AC Adapter cord or any of the other
cables. Arrange them so that no one may accidentally step on or
trip over them.
■ Do not pull on a cord or cable. When unplugging from the
electrical outlet, grasp the cord by the plug or, in the case of the AC
Adapter, grasp the AC Adapter and pull out from the electrical
outlet.
■ Do not use converter kits sold for appliances to power your
iPAQ Pocket PC.

Regulatory Notices
Airline Travel Notice

Use of electronic equipment aboard commercial aircraft is at the
discretion of the airline.
Wireless Notices
In some environments, the use of wireless devices may be
restricted. Such restrictions may apply aboard airplanes, in
hospitals, near explosives, in hazardous locations, etc. If you are
uncertain of the policy that applies to the use of this device,
please ask for authorization to use it prior to turning it on.
U.S. Regulatory Wireless Notice
Å WARNING: Exposure to Radio Frequency Radiation

The radiated output power of this device is below the FCC radio
frequency exposure limits. Nevertheless, the device should be used in
such a manner that the potential for human contact during normal
operation is minimized. To avoid the possibility of exceeding the FCC
radio frequency exposure limits, human proximity to the antenna should
be minimized.
This PDA has been tested and demonstrated compliance when Bluetooth
and WLAN are transmitting simultaneously. This PDA must not be
co-located or operating in conjunction with any other antenna or
transmitter.
Canadian Regulatory Wireless Notice

Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.

Regulatory Notices
Japanese Regulatory Wireless Notice
Brazilian Regulatory Wireless Notice

Este equipamento opera em caráter secundário, isto é, não tem
direito a proteção contra interferência prejudicial, mesmo de
estações do mesmo tipo, e não pode causar interferência a
sistemas operando em caráter primário.

B
Specifications
System Specifications
Note: Not all models described are available in all regions.
For more information on specifications for your particular model,

on your iPAQ Pocket PC, tap Start > Settings > System tab >
HP Asset Viewer.
System
Feature Description
Processor 312, 520, or 624Mhz Intel PXA 270 processor
RAM (Random 64-128 MB SDRAM (50-112 MB user available)
Access Memory)
iPAQ File Store 64-128 MB storage (20-80 MB user available)
(non-volatile
memory)
SD I/O slot SD/SDIO/MMC card support
CF slot Type II Compact Flash card support
Display 3.5 inch transflective type TFT color, QVGA, 64K-color
support, LED backlight with power save mode.
Audio Integrated microphone, speaker, 3.5 mm stereo audio
jack, MP3 stereo through audio jack
Infrared (IrDA IrDA, data transfer up to 4 Mb per second
and SIR/FIR)
(Continued)
User’s Guide B–1

Specifications
(Continued)
System
Feature Description
External Power 10 watt maximum output AC Adapter
Bluetooth Class II device; typical 10 meters (30 feet) range
Indicators Radio LED indicator:
(Left LED) LED off = all radios are off
Blue blinking = one or more radios on
(Right LED) Charge/Notification LED indicator:

4-mode alarm notification:
LED off = not charging and no notifications
Amber flash = charging
Green flash = one or more notification events have
occurred
Amber solid = charging complete
Battery Slim Series: Removable/rechargeable 920-1440 mAh,
3.6 Volt, Lithium ion battery with internal backup battery
to maintain data during main battery replacement.
Extended Series: Removable/rechargeable 2880 mAh,
3.6 Volt, Lithium ion battery with internal backup battery
to maintain data during main battery replacement.

Specifications
Physical Specifications
Note: Weight varies on different models.
US Metric
Length
without flip cover 4.69 in 119.0 mm
with flip cover 4.69 in 119.0 mm
Width
without flip cover 3.02 in 76.6 mm
with flip cover 3.17 in 80.5 mm
Depth
without flip cover .64 in 16.3 mm
with flip cover .79 in 20.1 mm
Weight
without flip cover 6.65 - 7.19 oz 188.5 - 201.8 g
with flip cover 7.21 - 7.68 oz 204.5 - 217.8 g
Operating Environment
Environment
US Metric
Temperature Operating 32° to 104° F 0° to 40° C
Nonoperating -4° to 140° F -20° to 60° C
Relative Humidity Operating up to 90% up to 90%
Nonoperating above 90% above 90%
Maximum Altitude Operating 15,000 ft 0-4572 m
Nonoperating 40,000 ft 0-12,192 m

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User’s Guide

HP iPAQ hx2000 Series Pocket PC

Document Part Number: 366426-001

Note: Not all models described are

Downloaded from www.Manualslib.com manuals search engine

SD Logo is a trademark of Secure Digital.

Å WARNING: Text set off in this manner indicates that failure to

Downloaded from www.Manualslib.com manuals search engine

1 Getting to Know Your iPAQ Pocket PC

2 Synchronizing with Your Computer

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Backing up and Restoring Files . . . . . . . . . . . . . . . . . . . . 2–7

3 Managing the Battery

4 Learning the Basics

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5 Learning Input Methods

7 Using Security Features

User’s Guide iii

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Using the Fingerprint Reader (not available on

8 Using Wi-Fi (not available on all models)

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Working with Bluetooth Settings. . . . . . . . . . . . . . . . . . . 9–5

10 Connecting to the Internet

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Congratulations on purchasing your HP iPAQ hx2000 Series

Using the Stylus

User’s Guide 1–1

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Tap and hold—Hold the stylus pointer on an item for a short

Ä CAUTION: To prevent damage to your iPAQ Pocket PC screen, never

Aligning the Screen

User’s Guide 1–2

Downloaded from www.Manualslib.com manuals search engine

Adjusting Text Size

Changing the Screen from Portrait to

Setting the Date and Time

User’s Guide 1–3

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Setting the Time for Home and Locations

Setting the Date

User’s Guide 1–4

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Entering Owner Information

Note: If you prefer, you can use Letter Recognizer, Microsoft

User’s Guide 1–5

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Resetting the Device

Performing a Soft Reset

User’s Guide 1–6

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Performing a Hard Reset

To perform a hard reset:

User’s Guide 1–7

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3. When the Pocket PC screen begins to fade, release the

Note: If you simultaneously push and hold the Reset, Calendar,

After performing a hard reset, you may need to reinstall