Empathy Map

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Empathy Map Canvas

Gain insight and understanding on solving customer problems.

Build empathy and keep your focus on the user by putting yourself in their shoes.

Think that
Ensuring Water may Using
Water is not be Impure
Usable Identified Water
Correctly

Water Measures that


Water should
Purification Water prevent
be Identified Dirty water Salty water impurifued
should be should be and checked
done before it's water
saved
everywhere Usage

Protest when Yearns for a


wastes are Focuses Device which
drained to the more on checks the
river and not quaity of River
utilized properly
water Water

Fear of their
Frustrations Prevent
Fear of Family and Water to
Acquaintaces of them water- Water is
water not suffering from
remain clean
getting bourne 100% Clean
being clean Water-Borne when used
Diseases
affected Diseases 

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