Search

Documents  Business
Download now 
Internship Industrial
Training Report Hyatt
Regency Mumbai
Show full title

Uploaded by Pranay Juyal

 74% (109) · 57K views · 66 pages

Document Information 
HOTEL MANAGEMENT INTERNSHIP / INDUSTRIAL TR…
Original Title
INTERNSHIP INDUSTRIAL TRAINING REPORT HYATT REGENCY
Download now
MUMBAI.docx

Copyright
 

© © All Rights Reserved

Available Formats
DOCX, PDF, TXT or read online from Scribd
INDUSTRIAL TRAINING
Share this document REPORT

HYATT REGENCY MUMBAI

Facebook Twitter
BY

 PRANAY JUYAL

Email
OF

Did you find this document useful?

II Year, B.Sc. in Hospitality &
Hotel Administration

Is this content inappropriate?

NCHMCT Report
Rollthis Document
No.12****
Semester IV
Batch 2012 – 2015

Institute of Hotel Management, Catering Technology and

Applied Nutrition, *********

Improve Your Experience 

Rating will help us to suggest even better
related documents to all of our readers!

 Useful

 Not useful

 ACKNOWLEDGEMENT

I attribute my sincere thanks to our institute, Institute if Hotel Management,

Hyatt Regency Mumbai for providing me this big platform to experience the
valued training of hospitality sector.

I would also like to thank Mr. *********** and Mr. ******** for their constant
support throughout my training. I am very grateful to them for their
involvement and teaching different facets of the hospitality sector. I would
also like to thank my beloved parents and my friends for their utmost
assistance during my internship.

I would also like to express my sincere gratitude towards the entire staff for
their immense support, continuous guidance and impartation of their
valuable knowledge which made this internship successful.

5. Page of contents
U knw wat to write here!

6. Introduction to hotel group

Hyatt was founded by Jay Pritzker in 1957 when he purchased the Hyatt
House motel adjacent to the Los Angeles International Airport. Over the
following decade, Jay Pritzker and his brother Donald Pritzker, working
together with other Pritzker family business interests, grew the company
into a North American management and hotel ownership company, which
became a public company in 1962. In 1968, Hyatt International was formed
by Pritzker family business interests and subsequently became a separate

public company. Hyatt Corporation and Hyatt International Corporation

were taken private by the Pritzker family business interests in 1979 and
1982, respectively. Prior to June 30, 2004, Hyatt Corporation, which
primarily consisted of the North American hotel management and franchise
companies, was owned by HG, Inc. (HG). H Group Holding, Inc. (H Group),
which is owned by Pritzker family business interests, owns HG. In addition
to owning Hyatt Corporation, HG owned various other North American
hospitality related businesses (primarily consisting of hotel properties and
the vacation ownership business) and on June 30, 2004 contributed these
hospitality related businesses to Hyatt Corporation. Following such
contribution, the stock of Hyatt Corporation was distributed to the Pritzker
family business interests that owned H Group. We refer to this transaction
as the ―June 2004 Transaction.‖ Following the June 2004 Transaction,
substantially all of the hospitality assets owned by Pritzker family business
interests, including Hyatt Corporation and Hyatt International Corporation,
were consolidated under a single entity. On August 4, 2004, Global Hyatt,
Inc. was incorporated in Delaware and subsequently changed its name to
Global Hyatt Corporation. On December 31, 2004, pursuant to a Master
contribution Agreement, the stock of Hyatt Corporation and the stock of AIC
Holding Co. (AIC), the owner of Hyatt International Corporation and other
international hospitality related assets and operations, as well as hospitality
related assets and operations held by certain other entities owned by
Pritzker family business interests, were contributed to Global Hyatt
Corporation by their respective owners in exchange for shares of Global
Hyatt Corporation common stock. As a result of this transaction, Hyatt
Corporation, AIC and Hyatt International Corporation became wholly-
owned subsidiaries of Global Hyatt Corporation. The contribution was
reflected as a transaction between entities under common control as of
January 1, 2004. On June 30, 2009, Global Hyatt Corporation changed its
name to Hyatt Hotels Corporation. On November 10, 2009, we completed
an initial public offering of 43,700,000 shares of our Class A common stock,
of which selling stockholders sold 38,000,000 shares and we sold
5,700,000 in connection with the underw riters’ exercise of their option to
purchase additional shares. In connection with the offering, our Class A

common stock began trading publicly on the New York Stock Exchange
under the symbol ―H‖ on  November 5, 2009.

Overview

Hyatt Hotels Corporation is a global hospitality company with widely

recognized, industry leading brands and a tradition of innovation developed
over our more than fifty-year history. Our mission is to provide authentic

hospitality by making a difference in the lives of the people we touch every

day. We focus on this mission in pursuit of our goal of becoming the most
preferred brand in each customer segment that we serve for our
associates, guests and owners. We support our mission and goal by
adhering to a set of core values that characterize our culture. We believe
that our mission, goal and values, together with the strength of our brands,

strong capital and asset base and opportunities for expansion, provide us
with a platform for long-term value creation. We manage, franchise, own
and develop Hyatt-branded hotels, resorts and residential and vacation

ownership properties around the world. As of December 31, 2010, our

worldwide portfolio consisted of 453 Hyatt-branded properties (127,507
rooms and units), including:

• 177 managed properties (68,239 rooms), all of which we operate under

management agreements with third-party property owners;

• 132 franchised properties (20,249 rooms), all of which are owned by third
parties that have franchise agreements with us and are operated by third
parties;

• 90 owned properties (including 3 consolidated hospitality ventures)

(23,637 rooms) and 6 leased properties (2,851 rooms), all of which we
manage;

• 24 managed properties owned or leased by unconsolidated hospitality

ventures (10,330 rooms);

• 15 vacation ownership properties (962 units), all of which we manage;

and

• 9 residential properties (1,239 units), all of which we manage and some of

which we own.

Our full service hotels and resorts operate under five world-recognized
brands, Park Hyatt, Andaz, Grand Hyatt, Hyatt Regency and Hyatt. Our two
select service brands are Hyatt Place and Hyatt Summerfield Suites (an

extended stay brand). We develop, sell or manage vacation ownership

properties in select locations as part of the Hyatt Vacation Club, which is in
the process of changing its name to Hyatt Residence Club. We also
manage, provide services to or license our trademarks with respect to
residential ownership units that are often adjacent to a Hyatt-branded full
service hotel. We consult with third parties in the design and development
of such mixed-use projects based on our expertise as a manager and
owner of vacation ownership properties, residential properties and hotels.

Our associates, whom we also refer to as members of the Hyatt family, are
more than 85,000 individuals working at our corporate and regional offices
and our managed, franchised and owned properties in 45 countries around
the world. Substantially all of our hotel general managers are trained
professionals in the hospitality industry with extensive hospitality
experience in their local markets and host countries. The general managers
of our managed properties are empowered to manage their properties on
an independent basis based on their market knowledge, management
experience and understanding of our brands. Our associates and hotel
general managers are supported by our divisional management teams
located in cities around the world and our executive management team,
headquartered in Chicago.

We primarily derive our revenues from hotel operations, management and

franchise fees, other revenues from managed properties and sales of
vacation ownership properties. For the years ended December 31, 2010
and 2009, revenues totaled $3.5 billion and $3.3 billion, respectively, net
income (loss) attributable to Hyatt Hotels Corporation totaled $66 million

and $(43) million, respectively, and Adjusted EBITDA totaled $476 million
and $406 million, respectively.

HYATT, ITS EXPANSION AND ITS CURRENT STATUS

Hyatt Corporation opened its first hotel on September 27, 1957. Hyatt's first property at Los
 Angeles International Airport was originally named Hyatt House. The owner of Hyatt House was
a local entrepreneur by the name of Hyatt R. von Dehn. Hyatt hotels expanded aggressively
along the West Coast during the next decade. However, it wasn't until 1967, when Hyatt
Corporation opened the world's first atrium hotel that the Hyatt® name became known
worldwide. The hotel's 21-story atrium tower lobby and dramatic departure from traditional hotel
architecture changed the course of the lodging industry. The challenge to hotel architects was
no longer to eliminate extra space; rather, to create grand, wide-open public spaces. By 1969,
there were 13 Hyatt® hotels in the United States. That year, a subsidiary of the newly formed
Hyatt International Corporation opened the first international hotel, the Hyatt Regency Hong
Kong.

Hyatt Regency® hotels are the core brand of Hyatt Hotels & Resorts®, offering guests
opportunities to broaden their horizons and rejuvenate. Lobbies and rooms are designed to
reflect the best of the local cultures, the food and beverage outlets are inventive, and
exceptional technology, meeting, and fitness facilities are available.

The Grand Hyatt® and Park Hyatt® brands were introduced in 1980 to further identify and
market the diverse types of Hyatt Hotels & Resorts® worldwide. Grand Hyatt® hotels serve
culturally rich destinations that attract leisure and business travellers as well as large-scale
meetings and conventions. The hotels, reflecting a grand scale and refinement, include features
such as state-of-the-art technology, sophisticated business and leisure facilities, banquet and
conference facilities of world-class standard, and specialized programs that cater to
discriminating business and vacation guests.

Park Hyatt® hotels are the company's smaller, luxury hotels designed to cater to the
discriminating individual traveler seeking the privacy, personalized service and elegance of a
small European hotel. They offer a sense of sanctuary and luxury. In addition to state-of-the-art
technology, Park Hyatt® hotels offer exceptional food and beverage facilities, intimate,
understated surroundings, and 24-hour personalized service. Since the opening of Hyatt
Regency Maui in 1980, Hyatt Hotels & Resorts® has become known as a leader in the creation
and operation of dramatic luxury resorts as well. These include, for example, Hyatt Regency
Kauai in Hawaii; Hyatt Regency La Manga in southern Spain; Bali Hyatt and Grand Hyatt Bali in

Trusted by over 1 million members

Try Scribd FREE for 30 days to access over 125 million

titles without ads or interruptions!

Start Free Trial

Cancel Anytime.

Improve Your Experience 

Rating will help us to suggest even better
related documents to all of our readers!

 Useful

 Not useful

What is Scribd? 

Millions of titles at your fingertips

Home Only ₹299/month.
Books Cancel anytime.
Audiobooks Documents