M933-9602-104-Kaleido-MX 4K 1RU Installation Manual v9.20
M933-9602-104-Kaleido-MX 4K 1RU Installation Manual v9.20
M933-9602-104-Kaleido-MX 4K 1RU Installation Manual v9.20
2018-03-05
Notices
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Kaleido-MX 4K (1RU)
Installation & Service Manual
Indicates that the user, operator or service technician should refer to the product
manuals for important operating, maintenance, or service instructions.
This is a prompt to note the fuse rating when replacing fuses. The fuse
referenced in the text must be replaced with one having the ratings indicated.
Indicates that static sensitive components are present, which may be damaged
by electrostatic discharge. Use anti-static procedures, equipment and surfaces
during servicing.
Indicates that the equipment has more than one power supply cord, and that all
power supply cords must be disconnected before servicing to avoid electric
shock.
The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Canadian Standard
Association (CSA) regulations and recommendations for USA/Canada.
The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Underwriters Laboratory
(UL) regulations and recommendations for USA/Canada.
The presence of this symbol in or on Grass Valley equipment means that it has
been tested and certified as complying with applicable Intertek Testing Services
regulations and recommendations for USA/Canada.
3
Notices
The presence of this symbol in or on Grass Valley product means that it complies
with all applicable European Union (CE) directives.
The presence of this symbol in or on Grass Valley product means that it complies
with safety of laser product applicable standards.
Warnings
A warning indicates a possible hazard to personnel, which may cause injury or
death. Observe the following general warnings when using or working on this
equipment:
• Appropriately listed/certified mains supply power cords must be used for the
connection of the equipment to the mains voltage at either 120 V AC or 240 V AC.
• This product relies on the building's installation for short-circuit (over-current)
protection. Ensure that a fuse or circuit breaker for 120 V AC or 240 V AC is used on the
phase conductors.
• Any instructions in this manual that require opening the equipment cover or enclosure
are for use by qualified service personnel only.
• Do not operate the equipment in wet or damp conditions.
• This equipment is grounded through the grounding conductor of the power cords. To
avoid electrical shock, plug the power cords into a properly wired receptacle before
connecting the equipment inputs or outputs.
• Route power cords and other cables so they are not likely to be damaged. Properly
support heavy cable bundles to avoid connector damage.
• Disconnect power before cleaning the equipment. Do not use liquid or aerosol
cleaners; use only a damp cloth.
• Dangerous voltages may exist at several points in this equipment. To avoid injury, do
not touch exposed connections and components while power is on.
• High leakage current may be present. Earth connection of product is essential before
connecting power.
• Prior to servicing, remove jewelry such as rings, watches, and other metallic objects.
• To avoid fire hazard, use only the fuse type and rating specified in the service
instructions for this product, or on the equipment.
• To avoid explosion, do not operate this equipment in an explosive atmosphere.
• Use proper lift points. Do not use door latches to lift or move equipment.
• Avoid mechanical hazards. Allow all rotating devices to come to a stop before servicing.
• Have qualified service personnel perform safety checks after any service.
Cautions
A caution indicates a possible hazard to equipment that could result in equipment
damage. Observe the following cautions when operating or working on this
equipment:
• This equipment is meant to be installed in a restricted access location.
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Kaleido-MX 4K (1RU)
Installation & Service Manual
• When installing this equipment, do not attach the power cord to building surfaces.
• Products that have no on/off switch, and use an external power supply must be
installed in proximity to a main power outlet that is easily accessible.
• Use the correct voltage setting. If this product lacks auto-ranging power supplies,
before applying power ensure that each power supply is set to match the power
source.
• Provide proper ventilation. To prevent product overheating, provide equipment
ventilation in accordance with the installation instructions.
• Do not operate with suspected equipment failure. If you suspect product damage or
equipment failure, have the equipment inspected by qualified service personnel.
• To reduce the risk of electric shock, do not perform any servicing other than that
contained in the operating instructions unless you are qualified to do so. Refer all
servicing to qualified service personnel. Servicing should be done in a static-free
environment.
• This unit may have more than one power supply cord. Disconnect all power supply
cords before servicing to avoid electric shock.
• Follow static precautions at all times when handling this equipment.
5
Notices
Identifie une borne de mise à la terre de protection. Il faut relier cette borne à la
terre avant d’effectuer toute autre connexion à l’équipement.
Identifie une borne de mise à la terre externe qui peut être connectée en tant
que borne de mise à la terre supplémentaire.
La marque C-CSA-US certifie que l’appareil visé a été testé par l'Association
canadienne de normalisation (CSA) et reconnu conforme aux exigences
applicables en matière de sécurité électrique en vigueur au Canada et aux États-
Unis.
La marque C-UL-US certifie que l’appareil visé a été testé par Underwriters
Laboratory (UL) et reconnu conforme aux exigences applicables en matière de
sécurité électrique en vigueur au Canada et aux États-Unis.
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Kaleido-MX 4K (1RU)
Installation & Service Manual
Avertissements
Les avertissements signalent des conditions ou des pratiques susceptibles
d’occasionner des blessures graves, voire fatales. Veuillez vous familiariser avec les
avertissements d’ordre général ci-dessous :
• Un cordon d’alimentation dûment homologué doit être utilisé pour connecter
l’appareil à une tension de secteur de 120 V CA ou 240 V CA.
• La protection de ce produit contre les courts-circuits (surintensités) dépend de
l’installation électrique du bâtiment. Assurez-vous qu'un fusible ou un disjoncteur pour
120 V CA ou 240 V CA est utilisé sur les conducteurs de phase.
• Dans le présent manuel, toutes les instructions qui nécessitent d’ouvrir le couvercle de
l’équipement sont destinées exclusivement au personnel technique qualifié.
• N’utilisez pas cet appareil dans un environnement humide.
• Cet équipement est mis à la terre par le conducteur de mise à la terre des cordons
d’alimentation. Pour éviter les chocs électriques, branchez les cordons d’alimentation
sur une prise correctement câblée avant de brancher les entrées et sorties de
l’équipement.
• Acheminez les cordons d’alimentation et autres câbles de façon à ce qu’ils ne risquent
pas d’être endommagés. Supportez correctement les enroulements de câbles afin de
ne pas endommager les connecteurs.
• Coupez l’alimentation avant de nettoyer l’équipement. Ne pas utiliser de nettoyants
liquides ou en aérosol. Utilisez uniquement un chiffon humide.
• Des tensions dangereuses peuvent exister en plusieurs points dans cet équipement.
Pour éviter toute blessure, ne touchez pas aux connexions ou aux composants exposés
lorsque l’appareil est sous tension.
• Avant de procéder à toute opération d’entretien ou de dépannage, enlevez tous vos
bijoux (notamment vos bagues, votre montre et autres objets métalliques).
• Pour éviter tout risque d’incendie, utilisez uniquement les fusibles du type et du calibre
indiqués sur l’équipement ou dans la documentation qui l’accompagne.
• Ne pas utiliser cet appareil dans une atmosphère explosive.
• Présence possible de courants de fuite. Un raccordement à la masse est indispensable
avant la mise sous tension.
7
Notices
• Après tout travail d’entretien ou de réparation, faites effectuer des contrôles de sécurité
par le personnel technique qualifié.
Mises en garde
Les mises en garde signalent des conditions ou des pratiques susceptibles
d’endommager l’équipement. Veuillez vous familiariser avec les mises en garde ci-
dessous :
• L’appareil est conçu pour être installé dans un endroit à accès restreint.
• Au moment d’installer l’équipement, ne fixez pas les cordons d’alimentation aux
surfaces intérieures de l’édifice.
• Les produits qui n'ont pas d’interrupteur marche-arrêt et qui disposent d’une source
d’alimentation externe doivent être installés à proximité d'une prise de courant facile
d’accès.
• Si l’équipement n’est pas pourvu d’un modules d’alimentation auto-adaptables, vérifiez
la configuration de chacun des modules d'alimentation avant de les mettre sous
tension.
• Assurez une ventilation adéquate. Pour éviter toute surchauffe du produit, assurez une
ventilation de l’équipement conformément aux instructions d’installation.
• N’utilisez pas l’équipement si vous suspectez un dysfonctionnement du produit. Faites-
le inspecter par un technicien qualifié.
• Pour réduire le risque de choc électrique, n'effectuez pas de réparations autres que
celles qui sont décrites dans le présent manuel, sauf si vous êtes qualifié pour le faire.
Confiez les réparations à un technicien qualifié. La maintenance doit se réaliser dans un
milieu libre d’électricité statique.
• L’appareil peut comporter plus d’un cordon d'alimentation. Afin de prévenir les chocs
électriques, débrancher tous les cordons d'alimentation avant toute opération
d’entretien.
• Veillez à toujours prendre les mesures de protection antistatique appropriées quand
vous manipulez l’équipement.
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Kaleido-MX 4K (1RU)
Installation & Service Manual
Recycling
Visit www.grassvalley.com for recycling information.
Safety Compliance
This equipment complies with the European Directive 2006/95/EC – Low
voltage directive, in addition to the following standards on safety of
information technology equipment:
– CAN/CSA 22.2 No. 60950-1-07, 2nd Edition, A1:2011
– UL 60950-1:2007, 2nd Edition
– IEC 60950-1:2005, 2nd Edition, A1:2009
– EN 60950-1:2006, A11:2009, A1:2010, A12:2011
The power cords supplied with this equipment meet the appropriate national standards for
the country of destination.
9
Notices
Electromagnetic Compatibility
This equipment has been tested for verification of compliance with FCC Part 15,
Subpart B requirements for class A digital devices.
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy, and, if
not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
This equipment has been tested and found to comply with the requirements of the
EMC directive 2014/30/EU:
• EN 55022 Class A Radiated and conducted emissions
• EN 61000-3-2 Limits for harmonic current emissions
• EN 61000-3-3 Limitation of voltage fluctuations and flicker
• EN 61000-4-2 Electrostatic discharge immunity
• EN 61000-4-3 Radiated, radio-frequency, electromagnetic field immunity
• EN 61000-4-4 Electrical fast transient immunity
• EN 61000-4-5 Surge transient immunity
• EN 61000-4-6 Conducted disturbances immunity
• EN 61000-4-11 Voltage dips, short interruptions and voltage variations
immunity
Environmental Compliance
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Kaleido-MX 4K (1RU)
Installation & Service Manual
11
Notices
12
Table of Contents
1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Related Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Software and Firmware Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Current Limitations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Available Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Optional Ancillary Equipment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Kaleido Software Minimum Version Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
2 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Getting Organized / Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Required Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Physical Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Front of the Kaleido-MX 4K 16 × 1 frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Rear of the Kaleido-MX 4K 16 × 1 frame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Card Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Mechanical Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Mounting the Kaleido-MX 4K in a Rack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ventilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Kaleido-MX 4K (1RU) fan speed control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
3 Multiviewer Cabling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Cabling Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Signal Connections to the Multiviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Output Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Input Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
GPI I/O Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Commissioning the Multiviewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
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Table of Contents
5 System Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
System Requirements for a Client PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Multiviewer Model Representation in XEdit and XAdmin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
XEdit Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing Kaleido Software Client Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Installing XEdit from your Multiviewer’s Home Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Uninstalling XEdit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Installing Router Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Uninstalling Router Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Uninstalling Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Opening XAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Connecting to a Multiviewer with a Different XEdit Version from your PC’s Version . . . . . . . . . . . . . . 74
Ways to Access XAdmin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Opening XAdmin from a Browser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Opening XAdmin from XEdit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Registering your Multiviewer's Security Credentials with your Browser . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Enabling the Compatibility View in Internet Explorer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Enabling XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Changing the XAdmin Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Disabling XAdmin Access Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Closing a Password-Protected XAdmin Session . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Opening Signal Path Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Viewing a Multiviewer’s Status Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Remote Control Using iControl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Kaleido-MX 4K Service Control Panels in iControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Output Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Network Settings Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Info Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Setting the System Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Genlocking the Multiviewer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Configuring the RCP-200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Configuring the RCP-200’s IP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Specifying multiviewers for the RCP-200 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
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Kaleido-MX 4K (1RU)
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7 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Kaleido-MX 4K Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Video Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Discrete Audio Inputs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
15
Table of Contents
Contact Us . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
16
Overview
Welcome to the Kaleido family of multiviewers! This Installation & Service Manual is
designed to help you get your Kaleido-MX 4K multiviewer up and running. The following
chapters will guide you through the installation of a Kaleido-MX 4K system in its default
configuration. This chapter provides an overview of the Kaleido-MX 4K unit.
The Kaleido-MX 4K multiviewer offers seamless 4K pictures (without visible quadrants) for
monitoring on large 4K UHD screens. The Kaleido-MX 4K is an ultra high-definition
multiviewer that can natively drive a 4K UHD display for the most demanding monitoring
applications. Available in four configurations for up to 64 SD/HD or 3G inputs, the Kaleido-
MX 4K is perfect for high-end in-studio TV productions, outside broadcast trucks, as well as
playout facilities.
Related Documentation
Use the following related documentation to configure the multiviewer and to better
understand the features available with this multiviewer. You can obtain the latest product
documentation from the Documentation Library section of Grass Valley’s website
(www.grassvalley.com/docs/multiviewers).
17
Overview
Software and Firmware Updates
Introduction
Available in two form factors (1 RU, and 3 RU), and four configurations, the Kaleido-MX 4K
ultra high-definition multiviewer can monitor up to 64 video inputs, on a 4K UHD display,
without visible quadrants.
A Kaleido-MX 4K multiviewer system in its default configuration includes a number of
layout presets. Each preset shows the video signals from a specific input module (card).
Refer to the Kaleido Software User’s Manual (see Related Documentation, on page 17) for
instructions on how to create rooms and layouts to meet your specific requirements.
Available in two form factors (1 RU, and 3 RU), the Kaleido-MX 4K supports up to 64 video
inputs. Pre-configured Kaleido-MX 4K systems are available in the following sizes:
Features
Kaleido-MX 4K features
Uncompromised • Up to 64 inputs 3G/HD/SD SDI formats
I/O capabilities • Quad-link 3 Gb/s output or HDMI 2.0 output at 3840 × 2160 @ 59.94/50p
Unmatched image • Unmatched multiviewer picture quality and superior on-screen
quality and layout graphics.
flexibility • Ultimate level of layout flexibility, with unlimited signal repetition and
sizing across all displays, without blocking, grouping restrictions or
bandwidth restrictions
• Display up to 128 images (64 unique) on a 4K UHD display
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Kaleido-MX 4K (1RU)
Installation & Service Manual
Current Limitations
The Kaleido-MX 4K multiviewer supports a subset of the features offered by other Kaleido
Multiviewer series models as shown in the Kaleido Multiviewer Product Comparison Guide
(see Related Documentation, on page 17).
Available Options
The following multiviewer option is available:
• Second power supply for redundant power security
19
Overview
Kaleido Software Minimum Version Compatibility
20
Installation
This chapter provides information about system requirements, items shipped with your
Kaleido-MX 4K multiviewer and it will guide you through the installation of a Kaleido-
MX 4K multiviewer.
Required Tools
Use a field-supplied Phillips #2 screwdriver to install optional modules into the frame.
Required Materials
Make sure the following items have been shipped with your Kaleido-MX 4K 16 × 1 system. If
any of these are missing, contact your distributor or Grass Valley (see Grass Valley Technical
Support, on page 166).
Your Kaleido-MX 4K 16 × 1 system package includes the following:
• A Kaleido-MX 4K (1RU) unit with pre-installed cards (1 input card, 2 output cards, a
Densité CPU-ETH2 controller card, and a GPI-1501 GPI I/O module), and 1 or 2 power
supplies (second power supply optional)
CPU-ETH2 card Slot 1 (empty) Output card in slot 3 GPI-1501 in slot 5
21
Installation
Required Materials
Note: Due to space constraints at the 1RU rear panel, the Kaleido-MX 4K
16 × 1model does not support analog audio outputs. Audio monitoring is
available at the SDI outputs only.
• Two serial port adapters (one with straight cabling and one with crossover cabling —
see RS-422 Connection Diagram, on page 164):
In addition to the above, you might need the following (not supplied):
• One 4K UHD display
• A dedicated 100Base-T Ethernet switch with enough ports for the Kaleido-MX 4K, client
PCs, Kaleido-RCP2, and Audio Bridge Terminals
• Client PC (see System Requirements for a Client PC, on page 61)
• Cables (to connect your multiviewer to the video sources, to the display, and to the
network):
Note: On all Kaleido multiviewers, the network adapters are set to auto-
negotiate. By default, the connection speed and duplex mode will be set
automatically based on the corresponding port settings on the switch.
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Physical Interface
Left The controller card with its attached control panel is seen
on the left. The card itself is installed in a horizontal slot
near the top. A power supply is located below the
controller card in the frame.
Center Four card slots are laid out horizontally, two across by two down. Two output cards
occupy slots 3 and 4, on the right, and an input card occupies slots 1 and 2, on the
left. (The input card itself is inserted in slot 2, at the bottom.) The center area of a
Kaleido-MX 4K 16 × 1 system appears as follows:
Slot 1 (empty) Output card in slot 3
To open the front door, see Opening and Closing the Front Door, on page 129.
The table below indicates how the cards included in your Kaleido-MX 4K (1RU) are
distributed in the housing frame:
When the frame door is closed, the status LED on each of the cards in the frame is visible via
a light pipe in the door. No other controls or indicators are present.
23
Installation
Rear of the Kaleido-MX 4K 16 × 1 frame
Controller card status Input card status Output B card status GPI-1501 card status
Viewed from the back of the frame, the three sections are laid out as follows:
Right This area contains inputs and outputs for the controller
card: the fan speed control setting switch, a GPI port and
two Ethernet ports. It also contains the power socket for
the power supply located beneath the controller card,
and one of the two frame fans.
Center This area contains the connectors associated with your multiviewer’s input and
output cards.
Left This area contains the power socket for the power
supply located beneath the GPI-1501 card, and one of
the two frame fans.
Note: The Kaleido-MX 4K (1RU) offers a wide variety of ports for incoming
and outgoing signals. With a view towards future expansion, there are ports
whose connections exist but that are currently not fully supported. The
FlexBridge IN ports are reserved for future expansion, and the SFP ports are
not yet supported.
Kaleido-MX 4K systems with 16 inputs share the same rear-panel as the Kaleido-MX 16 × 4
multiviewer model, including 16 input connectors, 4 HD-SDI monitoring outputs, 1 SDTI
audio input, 1 LTC input, 1 reference input, 2 Ethernet connectors, 1 RS-422 connector,
20 GPI inputs, and 8 configurable GPI input/output.
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Notes
• Do not use the 4 HDMI outputs with this system configuration. A seamless
4K UHD output is only supported at the SDI OUT connectors.
• Due to space constraints at the 1RU rear panel, the Kaleido-MX 4K 16 × 1
model does not support analog audio outputs. Audio monitoring is
available at the SDI outputs only.
Card Interfaces
Boot status 1
Status LED
Boot status 2
Select button (not used)
Power LED
ABT LED
REF LED
Input card (top) Input card (bottom)
Summary view of the interface on the top, and on the bottom of a Kaleido-MX 4K input card
25
Installation
Card Interfaces
The Status LED always shows the most severe detected error status. In the table above,
error severity increases from top to bottom, with green representing no error/disabled, and
blinking red the most severe error conditions.
If the Status LED is blinking orange, it means that the card is selected for local control using
the Densité frame’s control panel (or that the card is booting up). See Using the Densité
Frame Control Panel, on page 42 for details.
If the Status LED is steady red (not blinking), use the Densité frame control panel to review
card status information (see Local Control Panel Menu Structure, on page 43). If the card
status menu reports that an update is in progress, then you know that you should not
interrupt this process (by reseating the card, for example).
SDI LEDs
This group of LEDs monitors the status of the 16 inputs to the Kaleido-MX 4K input card.
The frame door must be open for the LEDs to be visible.
ABT LED
This LED monitors the status of the ABT/MADI input on the Kaleido-MX 4K input card.
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Kaleido-MX 4K (1RU)
Installation & Service Manual
REF LED
This LED monitors the status of the REF input on the Kaleido-MX 4K input card.
27
Installation
Card Interfaces
Output card
(bottom)
Other side:
ETH com LED
(future use)
CPU 0 LED (not used)
CPU 1 LED
USB connector
Status LED
Select button
Power LED
The Status LED always shows the most severe detected error status. In the table above,
error severity increases from top to bottom, with green representing no error/disabled, and
blinking red the most severe error conditions.
If the Status LED is blinking orange, it means that the card is selected for local control using
the Densité frame’s control panel (or that the card is booting up). See Using the Densité
Frame Control Panel, on page 42 for details.
If the Status LED is steady red (not blinking), use the Densité frame control panel to review
card status information (see Local Control Panel Menu Structure, on page 43). If the card
status menu reports that an update is in progress, then you know that you should not
interrupt this process (by reseating the card, for example).
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Heartbeat LED
Color Meaning
Blinking red System OK (heartbeat signal)
Memory Card
Access LED Color Meaning
OFF No read/write operations in progress
Blinking green Read of write operation in progress
CPU 1 LED
Monitors the status of the firmware during the startup process.
29
Installation
Card Interfaces
FlexBridge input
LED Color Meaning
Green HD-SDI or 3G-SDI signal detected
Red No SDI signal detected
SFP LEDs
The Kaleido-MX 4K (1RU) has 8 SFP LEDs located on its rear connector panel. These LEDs are
always OFF, and currently not relevant.
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Mechanical Installation
Ventilation
In a Kaleido-MX 4K (1RU), ventilation is provided by two fans, one located at each end of
the rear panel.The fans draw air through the frame and exhaust it to the rear. Ventilation
slots in the front panel allow air to flow into the frame, and an air filter is mounted in the
frame door.
IMPORTANT
To ensure proper cooling, the front panel of the Kaleido-MX 4K frame must
be closed at all times when cards are installed and operating.
31
Installation
Kaleido-MX 4K (1RU) fan speed control
Use a small tool (e.g., a pen tip or a small screwdriver) to change the switch setting.
32
Multiviewer Cabling
This chapter shows how to interconnect the multiviewer with its associated equipment.
Cabling Diagram
33
Multiviewer Cabling
Signal Connections to the Multiviewer
Output Modules
The following table lists the function of each connector associated with the output heads.
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Kaleido-MX 4K (1RU)
Installation & Service Manual
90° 90°
To support a 4K UHD display, connect the four multiviewer mosaic outputs to an SDI to
HDMI 2.0 Converter. The way the SDI to HDMI 2.0 Converter connections are made to the
multiviewer will change according to the display’s mounting orientation.
Refer to Creating a 4K UHD Room, and to 4K UHD Spanning, in the Kaleido Software User’s
Manual, for instructions on how to create 4K UHD rooms and layouts. See Related
Documentation, on page 17.
Furthermore, the display rotation must be set in the Kaleido Software for this configuration
to work. In the Kaleido Software User’s Manual, see Creating a 4K UHD Room, 4K UHD
35
Multiviewer Cabling
System Control
Spanning, and Changing a Display’s Rotation. See Related Documentation, on page 17.
System Control
The Kaleido-MX 4K 16 × 1 has two Ethernet connectors, labelled ETHA (for Output A), and
ETHB (for Output B). The RS-422 port is located at the other end of the rear panel, next to
the input module connectors. The following table lists the purpose of every connector
associated with system control.
Input Modules
The following table lists the function of each connector associated with the input modules.
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Kaleido-MX 4K (1RU)
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The GPI-1501 module supports 20 GPI inputs, and 8 configurable GPI input/output
terminals. The pinout of the associated DB-44 connector, labelled GPI-I/O, is as follows:
For ease of connection, you may use the GPI-1501-TBA terminal block adapter with integral
44-pin connector. Refer to the GPI-1501 Guide to Installation and Operation for more
information. Refer to the Kaleido Software User’s Manual for detailed instructions on
configuring a GPI-1501 within your multiviewer system. See Related Documentation, on
page 17.
37
Multiviewer Cabling
Commissioning the Multiviewer
Note: For more information on the card’s LEDs, see Card Interfaces, on
page 25.
Notes
• You may need to upgrade your Audio Bridge Terminal and Kaleido-RCP2
devices (if available) to the latest firmware. See Software and Firmware
Updates, on page 18. Refer to the Kaleido-RCP2 Guide to Installation and
Operation, and to the Audio Bridge Terminal Guide to Installation and
Operation (see Related Documentation, on page 17) for instructions on
how to determine the firmware level, and how to perform the upgrade for
these devices.
• The Kaleido-MX 4K (1RU) supports only one ABT device.
4 Connect the multiviewer’s outputs to your 4K UHD display, using the SDI-to-HDMI
converter that shipped with your system, if needed. See Multiviewer Mosaic Output to
a 4K Display Input Cable Connections, on page 35.
5 Connect one or more video sources to the multiviewer’s inputs (see Cabling Diagram,
on page 33).
6 Connect a reference source (if available) to one or more reference inputs.
7 Connect the controller card’s ETHERNET 1 port to your Ethernet switch (see Cabling
Diagram, on page 33).
Note: The Kaleido-MX 4K does not support the controller card’s second
Ethernet port (ETHERNET 2).
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IMPORTANT
Make sure to connect your Densité controller and output cards to the same
subnet, and that your Ethernet switch remains isolated from the rest of your
network (consult your network administrator if necessary) until all required
networking setup is complete.
You can now proceed with the networking setup (see Networking Essentials, on
page 48).
39
Multiviewer Cabling
Commissioning the Multiviewer
40
Frame Control Panel Operation and IP
Network Setup
Introduction
This chapter shows the multiviewer interfaces, explains the local operations that can be
performed, and it explains how to implement IP network connectivity with the multiviewer.
The Kaleido-MX 4K can be controlled in the following ways:
• In the housing frame, you can monitor card operating status of your Kaleido-MX 4K
input and output cards by looking at the card-edge LEDs (see Card Interfaces, on
page 25), and use the Densité CPU-ETH2 local control panel and its buttons to navigate
menus and adjust parameter values (see Using the Densité Frame Control Panel, on
page 42).
• The loading and management of layouts is handled via a Java-based application, XEdit,
accessed through a dedicated Ethernet port (refer to the Kaleido Software User’s
Manual; see Related Documentation, on page 17).
• Grass Valley’s iControl system can be used to access the card’s operating parameters
from a remote computer, using a convenient graphical user interface (see Remote
Control Using iControl, on page 97).
• A GPI interface allows remote layout selection.
• The RCP-200 advanced remote control panel, and the Kaleido-RCP2 control panel allow
you to perform operations on the monitor wall, either by themselves or in association
with an external keyboard and a mouse. Refer to the RCP-200, Kaleido-RCP2, and
Kaleido Software documentation (see Related Documentation, on page 17).
41
Frame Control Panel Operation and IP Network Setup
Using the Densité Frame Control Panel
The panel is assigned to operate any card in the frame by pressing the Select button on the
front edge of that card. The Status LED on the selected card will then be blinking orange.
Press the CONTROLLER button on the control panel to select the controller card itself.
[+] and [-] Used for menu navigation and value modification.
SEL Gives access to the next menu level. When a parameter value is shown, pressing this
button once enables modification of the value using the [+] and [-] buttons;
pressing a second time confirms the new value.
ESC Cancels the effect of parameter value changes that have not been confirmed;
pressing ESC causes the parameter to revert to its former value.
Pressing ESC moves the user back up to the previous menu level. At the main menu,
ESC does not exit the menu system. To exit, press the Select button on the front
edge of the card being controlled.
If no controls are operated for 30 seconds, the controller reverts to its normal standby
status, and the selected card’s Status LED reverts to its normal operating mode. If a
parameter was changed on the card but not submitted (SEL was not pressed) and the
30 second timeout occurs, the parameters will be confirmed as if the SEL button had been
pressed.
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16 {FORMAT}**
CONFIG*** 4K UHD PRESCALER ENABLE
DISABLE
SFP CONFIG SFP OUT 1 ON
OFF
SFP OUT 2 ON
OFF
SFP OUT 3 ON
43
Frame Control Panel Operation and IP Network Setup
Enabling the Frame Automatic Restore Feature
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Kaleido-MX 4K (1RU)
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IMPORTANT
Within a Kaleido-MX 4K system, all output heads must be configured with
the same refresh rate. If your system is referenced, then the heads’ refresh
rate must also match the reference signal's refresh rate. If you must monitor
50 Hz input signals on 60 Hz displays (or vice-versa), then do not reference
your system.
To change the display resolution from the Densité controller’s local control panel
1 Press the Select button on the front edge of the output card whose heads you wish to
configure. See Kaleido-MX 4K Output Card Interface, on page 27.
The Status LED on the selected card flashes orange, and the associated control menu
appears on the LCD display of the Densité frame’s local control panel.
2 On the local control panel, press the [–] button twice, until RESOLUTION appears on the
LCD display. See Using the Densité Frame Control Panel on page 42.
3 Press the SEL button.
HEAD 1 appears on the LCD display.
4 Press the SEL button again.
45
Frame Control Panel Operation and IP Network Setup
Enabling EDID Auto-Detection from the Monitor Wall
5 The current resolution for the monitor wall display that is connected to the
multiviewer’s output head 1 (i.e. through the MV OUT 1 connector) appears on the LCD
display.
6 Press the [+] and [–] buttons, to navigate to a suitable output resolution for your
monitor wall display.
7 Press SEL to apply the value shown on the LCD display.
The selected resolution is applied to the multiviewer’s output head 1.
8 Press ESC to return to the previous level in the local control menu.
HEAD 1 appears again on the display.
9 If you wish to change the resolution on the second output head (if available), then
press the [–] button.
HEAD 2 appears on the LCD display and you can repeat step 4 to step 8 above to verify
or configure the resolution of the display that is connected to the multiviewer’s output
head 2 (i.e. through the MV OUT 2 connector).
10 When you are satisfied with the selected output resolution settings, press the Select
button on the front edge of the output card to exit the control menu.
Notes
• If you do not press any button on the local control panel, the Densité
CPU-ETH2 controller will revert to its normal standby mode, and the
selected card's status LED will revert to its normal operating mode, after 30
seconds.
• If you changed a parameter from the card’s control menu, but have not
applied your change (you did not press the SEL button on the local control
panel), once the 30-second timeout has occurred, the parameters will be
confirmed as if you had pressed the SEL button.
Notes
• The monitor EDID auto-detection feature is enabled by default in order to
facilitate the initial setup of a Kaleido Software system. Setting an output
head to a specific resolution, from a multiviewer service panel in iControl
(if available), or from a Densité controller’s local control panel disables the
EDID auto-detection for this head (see See Using the Densité Frame
Control Panel on page 42).
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Kaleido-MX 4K (1RU)
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3 Click OK.
47
Frame Control Panel Operation and IP Network Setup
Networking Essentials
Networking Essentials
The following network prerequisites must be met:
• Any multiviewer you wish to configure or access by using XEdit or XAdmin must be
connected to an Ethernet switch.
• A client workstation must be connected to the LAN or Ethernet switch to access the
multiviewer by using XAdmin or XEdit.
• The Ethernet switch must support 100 Mbps full-duplex connections.
• The port on the Ethernet switch to which the multiviewer is connected should be
configured to auto-negotiate. By default, multiviewers have their Ethernet ports set to
auto-negotiate. If a switch does not support auto-negotiation, the recommended
settings are 100 Mbps, full-duplex.
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Kaleido-MX 4K (1RU)
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Note: The default gateway address is either 0.0.0.0, or the default system IP
address. Both settings result in the same system behavior.
Kaleido-MX 4K frames are shipped with their CPU-ETH2 controller configured with the
following default settings:
Densité CPU-ETH2 controller default IP settings
IP address 1 192.168.3.1
Network mask 255.255.255.0
Gateway 0.0.0.0
IP address 2 0.0.0.0
Network mask 0.0.0.0
Gateway 0.0.0.0
To set the system name and IP addresses for your Kaleido-MX 4K multiviewer
1 Configure the Densité CPU-ETH2 controller with an appropriate IP address (see Setting
a Densité Frame Controller’s IP Address, on page 51).
2 Verify that the Densité CPU-ETH2 controller’s automatic restore feature is enabled (see
Enabling the Frame Automatic Restore Feature, on page 44).
Note: For the card hot swap feature to function properly, the CPU-ETH2
automatic restore feature must be activated.
Note: If there are more than one multiviewer in the same network
environment, it is important to assign each a unique system name, so that
you can tell them apart (for example, when using a remote control panel
such as the Kaleido-RCP2 or RCP-200).
49
Frame Control Panel Operation and IP Network Setup
Setting the Multiviewer’s IP addresses
You are now ready to open XAdmin and XEdit, from a client PC, and verify your system
communication status (see Multiviewer Model Representation in XEdit and XAdmin,
on page 61, and System Verification, on page 123).
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Note: Pressing ESC when the input focus is in the first position returns to
the previous menu level. Pressing SEL when the input focus is in the last
position saves the changes and returns to the previous menu level.
IMPORTANT
Make sure the controller’s internal clock is set to the correct date and
time.
To set the multiviewer’s date and time, see Setting the Multiviewer’s Time
and Date, on page 52.
11 Connect the controller card’s ETH 1 port to your management network (see Cabling
Diagram, on page 33).
Notes
• To avoid IP-address conflicts, you should wait until you have configured
the appropriate network settings for your KMX-3901 output cards before
connecting the output cards’ ETH ports to the management network.
51
Frame Control Panel Operation and IP Network Setup
Setting the Multiviewer’s Time and Date
3 Enable NTP Synchronization, then set the IP address of one of more time servers and set
how often the network time server is to update the internal clock (NTP Refresh Rate).
Otherwise disable NTP Synchronization and set the current time and date.
4 Click Apply.
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Note: Pressing ESC when the input focus is in the first position returns to
the previous menu level. Pressing SEL when the input focus is in the last
position saves the changes and returns to the previous menu level.
Note: On all Kaleido multiviewers, the network adapters are set to auto-
negotiate. By default, the connection speed and duplex mode will be set
automatically based on the corresponding port settings on the switch.
12 If your network's mode of operation requires you to change the link mode, press the [+]
and [–] buttons to navigate to the suitable option (100 Mbps half-duplex, or 100Mbps
full-duplex), and then press SEL to apply the value shown on the display.
53
Frame Control Panel Operation and IP Network Setup
Configuring the Network Settings for a Kaleido-MX 4K (1RU)
Notes
• If you do not press any button on the Densité frame local control panel, the
Densité controller will revert to its normal standby mode, and the selected
card's Status LED will revert to its normal operating mode, after 30
seconds.
• If you changed a parameter from the card’s control menu, but have not
applied your change (you did not press the SEL button on the local control
panel), once the 30-second timeout has occurred, the parameters will be
confirmed as if you had pressed the SEL button.
After a moment, both output cards restart. The startup sequence takes approximately
four minutes, during which time the cards’ Status LEDs are first red and then blinking
orange.
19 Once the startup has completed, check both cards’ Status LEDs again, and make sure
that they do not indicate an error condition.
Green Normal
Blinking orange Booting (or the card is selected for local control)
Red Firmware initialization in progress / no Ethernet / SD card error
Blinking red Fan failure / no rear / duplicate IP address
Should a Status LED indicate an error condition, see Card Interfaces, on page 25.
20 Verify that both cards’ and the system’s new IP addresses are effective, by referring to
Verifying the Multiviewer’s IP Addresses and Application Version, on page 126.
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Network Considerations
This multiviewer generates a low to moderate amount of client-to-server data traffic, and
therefore has a minimal bandwidth impact on a network.
Note: All necessary ports are open by default on the multiviewer. There is
no mechanism provided for changing the default settings.
55
Frame Control Panel Operation and IP Network Setup
TCP/UDP Port Usage
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57
Frame Control Panel Operation and IP Network Setup
TCP/UDP Port Usage
Note: This is configurable in XEdit—you can choose any UDP or TCP/IP port
to use for communications between the multiviewer and an external router.
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IMPORTANT
Before changing the system name or IP address of a multiviewer
associated with a cluster, review the following.
• If you change the system name or IP address of a cluster member while another cluster
member is offline or otherwise unavailable, the cluster’s integrity will be broken. If you
attempt to make such a change, XEdit will alert you of the situation, prompting you to
cancel the operation and try again later, when all cluster members are available.
However, in the advent that such a change was made by mistake, or that it as been
forced for some reason, you will have to repair the broken cluster (see “Repairing a
Cluster System” in the Kaleido Software User’s Manual).
• Changing the system name or IP address of a KMV-3901/3911 multiviewer associated
with a cluster, by using the card’s control panel on the Densité housing frame, or by
using the KMV-3901/3911 control panel in iControl, is not supported.
• To maintain the integrity of a cluster configuration, such changes must be made by
using the system configuration features available in XAdmin.
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Frame Control Panel Operation and IP Network Setup
Network Considerations for a Multiviewer Cluster
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XEdit Installation
XEdit Installation
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• If you have Windows 8.1, or Windows 8, XEdit will appear on your desktop, in the
Apps view with all the other applications on your PC (Windows 8.1), or in your Start
screen (Windows 8).
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Installing XEdit from your Multiviewer’s Home Page
Once the installation has completed, the XEdit startup screen appears.
• Click OK to continue, and then open XEdit again, by using the shortcut on your
desktop, in your Apps view (Windows 8.1) or Start screen (Windows 8), or from the
Start menu (Windows 7, Windows 10).
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4 When prompted to specify a database, choose one from the Path list, or click Browse to
navigate to the database you wish to use as your local workspace, and then click OK.
Once the database has completed loading, XEdit’s main application window appears.
Note: Once it has been installed from the multiviewer, XEdit remains on
your PC or laptop, and can be launched from the shortcut that was added
to your desktop, Apps view, or Start screen (see page 63), or from the Start
menu. Whenever you install a new version of the Kaleido Software on the
multiviewer, the next time you open XEdit, your installed copy of the
application will be automatically updated from the multiviewer.
For more information about calibrating your system, configuring rooms, creating layouts,
and operating the monitor wall, refer to the Kaleido Software User’s Manual. See Related
Documentation, on page 17.
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System Configuration
Uninstalling XEdit
Uninstalling XEdit
With recent versions of XEdit, an uninstall program is available from the Windows Start
menu. See Uninstalling XEdit (Dynamic Version 7.20 or Later), on page 66.
If you have been using XEdit versions earlier than 7.20 you may want to uninstall them, by
clearing the Java cache, on your PC or laptop. See Uninstalling XEdit (Version 7.11 or Earlier)
on page 66.
• If you have Windows 8.1, or Windows 8: Switch to the App view or your Start
screen.
3 Click Uninstall XEdit.
An uninstall screen appears.
4 Click Uninstall.
This removes XEdit, including all shortcuts, launchers, and other elements that were
installed with it, from your system.
2.Launcher icons for versions 7.20–7.52 would have been installed in the Miranda Technologies folder.
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2 On the Start menu, click Control Panels, and then click Java (32-bit).
Java Control Panel opens.
3 In the General tab, click Settings.
4 In Temporary Files Settings, click Delete Files.
5 In Delete Files and Applications select all the check boxes, and then click OK.
6 Close Temporary Files Settings, and then Java Control Panel, by clicking their OK
button.
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Installing Router Control
• If you have Windows 8.1, or Windows 8, Router Control will appear on your
desktop, in the Apps view with all other installed applications on your PC
(Windows 8.1), or in your Start screen (Windows 8).
Once the installation has completed, the Router Control main application window
appears. The application automatically connects to your multiviewer. The main
window lists all logical routers configured within your multiviewer system, in addition
to the KX Router logical router.
4 In Router Control, click the router you want to control, and then click Open.
Depending on your Windows Firewall settings, a security alert may appear.
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On the Help menu, click Help to access the online documentation, or refer to the
iControl Router User Guide; see Related Documentation, on page 17.
Notes
• Once it has been installed from the multiviewer, Router Control remains on
your PC or laptop, and can be launched from the shortcut that was
added to your desktop, Apps view, Start screen (see page 67), or from the
Start menu. Whenever you install a new version of the Kaleido Software on
the multiviewer, the next time you open Router Control, your installed
copy of the application will be automatically updated from the
multiviewer.
• Router Control can also connect to other Kaleido multiviewers or iControl
Application Servers, and control their routers.
• Routers configured within a Kaleido multiviewer system are compatible
with the Router Control modules packaged with iControl Application
Servers version 6.10 and later.
• When Router Control is connected to an Application Server, a router
manager configuration application is available from the main application
window. When Router Control is connected to a Kaleido multiviewer, this
router manager configuration application is not available (router
configuration is performed with XEdit, in this case).
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System Configuration
Uninstalling Router Control
• If you have Windows 8.1, or Windows 8: Switch to the App view or your Start
screen.
3 Click Uninstall Router Control.
An uninstall screen appears.
4 Click Uninstall.
This removes Router Control, including all shortcuts, and other elements that were
installed with it, from your system.
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Some browsers may allow you to run the file directly. Depending on your browser’s
security features, warnings may appear, which you may safely dismiss.
3 Unless your browser let you run the file (and you chose to do so), navigate to the
location were you saved the installer file and open it.
More security warnings or prompts may appear, which you may safely dismiss or
accept.
A window appears, showing the download and installation progress.
• If you have Windows 8.1, or Windows 8, Signal Path Viewer will appear on your
desktop, in the Apps view with all the other installed applications on your PC
(Windows 8.1), or in your Start screen (Windows 8).
Once the installation has completed, the Signal Path Viewer panel appears. Depending
on your Windows Firewall settings, a security alert may also appear.
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Uninstalling Signal Path Viewer
Notes
• Once it has been installed from the multiviewer, Signal Path Viewer
remains on your PC or laptop, and can be launched from the shortcut
that was added to your desktop, Apps view, Start screen (see page 71), or
from the Start menu. Whenever you install a new version of the Kaleido
Software on the multiviewer, the next time you open Signal Path Viewer,
your installed copy of the application will be automatically updated from
the multiviewer.
• Should you need Signal Path Viewer to connect to a different multiviewer,
then you must install it again, from the other multiviewer’s home page.
• If you have Windows 8.1, or Windows 8: Switch to the App view or your Start
screen.
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4 Click Uninstall.
This removes Signal Path Viewer, including all shortcuts, and other elements that were
installed with it, from your system.
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System Configuration
Opening XAdmin
Opening XAdmin
When you connect to a multiviewer, the multiviewer’s Kaleido Software major and minor
version must match the XEdit major and minor version installed on your PC. When there is a
version number mismatch between the multiviewer’s Kaleido Software version and your
PC’s XEdit version, you will receive the following error when you try to connect to the
multiviewer with your PC.
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5 Internet Explorer users: If a blank page appears, then see Enabling the Compatibility
View in Internet Explorer, on page 86.
The XAdmin Status and Options page appears. You can access all XAdmin features, by
clicking the links, in the navigation area on the left of the page.
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System Configuration
Opening XAdmin from XEdit
5 Internet Explorer users: If a blank page appears, then see Enabling the Compatibility
View in Internet Explorer, on page 86.
The XAdmin Status and Options page appears. You can access all XAdmin features, by
clicking the links, in the navigation area on the left side of the page.
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77
System Configuration
Registering your Multiviewer's Security Credentials with your Browser
Your multiviewer's home page appears. You will now be able to access your
multiviewer's client applications without seeing the warning. This will remain effective
until the multiviewer's IP address is changed, in which case you will need follow the
procedure again.
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79
System Configuration
Registering your Multiviewer's Security Credentials with your Browser
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81
System Configuration
Registering your Multiviewer's Security Credentials with your Browser
6 In Certificate Import Wizard, click Place all certificates in the following store, and
then click Browse.
7 In Select Certificate Store, select Trusted Root Certification Authorities, and then click
OK.
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83
System Configuration
Registering your Multiviewer's Security Credentials with your Browser
9 Click Finish.
10 Click Yes.
11 Certificate Import Wizard reports that the import was successful.
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13 Close all Internet Explorer (and Chrome, if any) windows, and then open your browser
again.
You should now be able to access XAdmin, from your multiviewer home page without
ever seeing the security warning again, unless the multiviewer’s IP address is changed,
in which case you will want to repeat this procedure.
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System Configuration
Enabling the Compatibility View in Internet Explorer
The Compatibility View mode will remain enabled for this multiviewer as long as its
IP address does not change.
5.Should this happen with Internet Explorer 11, refer to Fix site display problems with Compatibility View, at
http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11
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3 Type the password you want to enforce in both the New password and the Confirm
boxes.
The password must contain between 6 and 20 alphanumeric characters or symbols.
4 Click Save.
A confirmation message appears.
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System Configuration
Changing the XAdmin Password
7 Click OK.
The Log in to XAdmin page appears. Other XAdmin sessions open against the same
multiviewer are also redirected to the login page.
10 Click OK.
The login page appears. Only authorized users have access to XAdmin.
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2 Click Access control, in the navigation area on the left side of the page.
The Access Control page appears.
3 Type the new password you want to enforce in both the New password and the
Confirm boxes.
The password must contain between 6 and 20 alphanumeric characters or symbols.
4 Click Save.
A confirmation message appears.
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System Configuration
Disabling XAdmin Access Control
7 Click OK.
The Log in to XAdmin page appears. Other XAdmin sessions open against the same
multiviewer are also redirected to the login page.
4 Click OK to close the message window, and then click Apply settings.
A progress indicator appears momentarily, followed by a confirmation message.
5 Click OK.
Unrestricted access to XAdmin is restored, for this multiviewer.
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2 Click OK.
The login page appears. Only authorized users have access to XAdmin for this
multiviewer.
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System Configuration
Viewing a Multiviewer’s Status Information
• Some heading rows may show a card type, serial number, firmware and safe mode
versions, a module status indicator, and input signal status indicators.
• You can identify which output card currently assumes the software master role (and
is thus assigned the multiviewer’s IP address) by looking for the word “master” next
to the card’s identifier, for example: “OUTPUT A (master)”.
• The module status indicator shows whether the card (or module) is running
normally (green) or in safe mode (red).
• The signal status indicators reveals the presence of a valid input signal at the
corresponding connector.
2 Move the pointer to an input signal status indicator to view the associated signal
format.
Status indicator Card type Serial number
Version information
Input signal status
Input signal format
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3 Click the arrow button at the end of a module’s heading row to view more detailed
information about this card or multiviewer.
Expand details
Refresh
Reset card
• At any time you can click the Refresh button to make sure the data displayed for
the selected module is up to date.
• Click the “Reset card” button to reset the card or reset the multiviewer remotely
from your Web browser.
4 Review the enabled options for each module, and make sure that no error is reported.
Status and option information for a Kaleido Multiviewer’s input and output cards (partial view)
For more information about Kaleido Software options, see Available Hardware and
Software Options, on page 119.
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System Configuration
Viewing a Multiviewer’s Status Information
2 Click System configuration, in the navigation area on the left side of the page.
The System Configuration page appears, showing the current system name, IP settings,
as well as the date and time settings.
3 Optionally, type a descriptive name for your system to make it readily identifiable.
If there are more than one multiviewer in the same network environment, it is
important to assign each a unique system name, so that you can tell them apart (for
example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
Note: Only lower-ASCII characters are allowed in the system name. Braces
and tilde are not allowed.
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4 Enter the appropriate IP information: frame or card IP addresses, network mask, and
default gateway.
By default, all network adapters are set to auto-negotiate. The connection speed and
duplex mode will be set automatically based on the corresponding port settings on the
associated switch. The current speed and link mode are displayed next to Detected link
mode, for every network adapter.
5 Should your network configuration require specific speed and duplex mode settings,
select the appropriate value from the Configured link mode list.
6 Click Save.
The new settings are saved locally.
7 Click OK.
The Apply settings button becomes available.
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Viewing a Multiviewer’s Status Information
If you have changed the multiviewer’s IP address, you will need to edit the XAdmin URL
in your Web browser's address bar in order to log on to the multiviewer again.
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97
System Configuration
Kaleido-MX 4K Service Control Panels in iControl
Status icon
area
Operating
Click to hide control
or show the area
navigation
area
Navigation area
Service control panel for a Kaleido-MX 4K output card
The status icon area contains only one icon: the control status icon.
• A green control status icon indicates that the card is available for remote control
from the service control panel in iControl.
• A yellow icon indicates that someone is controlling the card from the control panel
on the housing frame (see Using the Densité Frame Control Panel, on page 42).
The navigation area contains buttons that control the contents of the main area.
• Click a button to access the associated features.
• Click the left side border (identified by a small arrow icon) to hide or reveal this area.
The operating control area contains the main operating controls for managing the Kaleido-
MX 4K multiviewer’s feature set. The contents change depending on the button you clicked
in the navigation area. The three panels are described individually in the following sections:
• Output Settings Panel, on page 99
• Network Settings Panel, on page 100
• Info Panel, on page 101
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Note: All output cards within a Kaleido-MX 4K frame must have their output
heads configured with the same refresh rate. If your frame is referenced, then
the heads’ refresh rate must also match the reference signal's refresh rate.
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System Configuration
Network Settings Panel
Click Apply to set these values into the card, or Cancel to leave the original values
unchanged.
Notes
• These settings apply to the rear-panel Ethernet port of the Kaleido-MX 4K
output cards; not to the Ethernet ports at the back of the Densité controller
card.
• On all Kaleido multiviewers, the network adapters are set to auto-
negotiate. By default, the connection speed and duplex mode will be set
automatically based on the corresponding port settings on the switch.
• The position of the output card is not configurable; the information is
presented here for information only.
• Kaleido-MX 4K (1RU) systems, which include two output cards, require
three IP addresses: one for each output card, and a virtual IP address for the
system.
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Info Panel
When a Kaleido-MX 4K input or output card is included in an iControl environment, certain
information about the card may be made available to the iControl system. In the boxes with
a white background, you can type labels and comments that will make this card easier to
identify in a complex setup.
Label Type a label to identify this Kaleido-MX 4K card when it appears in iControl
applications. This label appears in the service panel’s title bar, in iControl Solo,
and in the iControl Navigator views
Short label Type the shorter label that iControl uses in some cases (8 characters).
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Info Panel
Details Reports the firmware version, service version, and panel version for this card.
Advanced Shows the Long ID for this Kaleido-MX 4K card. The Long ID is the address of
this card in the iControl network.
Remote system Opens the Joining Locators window, which lists remote lookup services to
administration which this Kaleido-MX 4K card is registered.
• Click Add to force the iControl service for this Kaleido-MX 4K card to register
itself on a lookup service, by using the following syntax in the Input window:
jini://<ip_address>
where <ip_address> is the IP address of the server running the lookup
service.
• Select one of the services listed in the window by clicking on it, and then click
Remove to remove it from the list.
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103
System Configuration
Setting the System Name
7 Internet Explorer users: If a blank page appears, then see Enabling the Compatibility
View in Internet Explorer, on page 86.
The XAdmin Status and Options page appears.
8 Click System configuration, in the navigation area on the left of the page.
The System Configuration page appears, showing the current system name, IP
addresses, network mask, default gateway, connection-speed and duplex-mode
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settings, information about your housing frame, the input cards and the output card
you are currently connected to.
The multiviewer’s current date and time are shown below in XAdmin, however the date
and time settings are configured through the Densité CPU-ETH2 controller. See Setting
the Multiviewer’s Time and Date, on page 52.
9 Under General, type the name you wish to use for your system.
If there are more than one multiviewer in the same network environment, it is
important to assign each a unique system name, so that you can tell them apart (for
example, when using a remote control panel such as the Kaleido-RCP2 or RCP-200).
Only lower-ASCII characters are allowed in the system name. Braces and tilde are not
allowed.
Note: Under Ethernet, you may review the IP addresses, network mask,
gateway settings, and the detected connection speeds and duplex modes.
Should you wish to make any further changes to the network settings, you
may find it more convenient to use XAdmin’s System configuration page,
from now on.
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System Configuration
Setting the System Name
10 Click Save.
The new settings are saved locally, and XAdmin reminds you to click Apply Setting
before closing your session.
11 Click OK.
The Apply settings button becomes available.
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107
System Configuration
Configuring the RCP-200
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109
System Configuration
Logging on to the RCP-200
connected to when you added the timer you need to control, you will have to proceed
by trial and error.
2 Touch the room you want to access (press the DOWN or UP soft keys to scroll the list as
needed).
The list of users assigned to this room appears on the right-hand screen.
3 Touch the user name under which you want to log on, enter your password, and then
touch LOG IN.
The following message appears on the right-hand screen: PLEASE SELECT A ROUTER
FROM THE LEFT-HAND SCREEN, prefixed with the name of the multiviewer that
appeared before the room name you selected in step 2.
4 In the list on the left-hand screen, touch the KX Router logical router associated with the
same multiviewer (you can see the multiviewer name, its IP address, and the size of that
particular KX Router).
5 Touch the Video level, in the area to the right of the router list, if it is not selected
already, and then push SELECT.
The room’s monitor wall control panel appears on the right-hand screen, with the
ASSIGN CHANNEL category selected. If a mouse is connected to the RCP-200, then after
touching WALL MOUSE you should be able to see and move the mouse pointer on the
monitor wall.
• If the room you selected belongs to a cascade system, touch a monitor showing a
source you can identify as coming from a different multiviewer than the one indicated
with the room name you selected in step 2.
• If the room you selected belongs to a cluster system, rotate the HEAD knob (or touch
the DISPLAY SELECT category) to display a head view from a different member of the
cluster, and then touch a monitor.
The ROUTER SELECT category becomes selected instead of ASSIGN CHANNEL, and the
right-hand screen shows the message prompting you to select a router from the left-
hand screen, prefixed with the name of the multiviewer, which means that you still
need to complete the correlation between some monitor wall destinations and the
representation of the KX Router logical router for this multiviewer. See Correlating
Monitor Wall Destinations and KX Router Logical Routers for the RCP-200 on page 111.
Repeat this for one head, with one layout, for every multiviewer that is part of the
cluster of cascade. If you need to connect to a different instance of the same room then
you will have to establish the correlation again, to be able to operate the monitor wall
from the different context.
Notes
• The RCP-200 will remember your user credentials until you log out
explicitly (by touching LOG OUT at the upper-right corner of the control
panel).
• The pointer may flicker when two RCP users access displays fed by the
same multiviewer output.
• Two users accessing the same display will be limited to sharing a single
pointer.
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For more information on the RCP-200, refer to the RCP-200 Guide to Installation and
Operation; see Related Documentation, on page 17.
Correlating Monitor Wall Destinations and KX Router Logical Routers for the
RCP-200
To operate the monitor wall from the RCP-200’s category/index router view, your system
must have been configured to be controlled as a router. In a layout, the RCP-200 can only
control monitors that have been assigned a monitor wall destination. The first time you log
on to a room from the RCP-200, you will be prompted to select a router from the left-hand
screen. By selecting the appropriate KX Router logical router, you will establish the
correlation between your multiviewer’s monitor wall destinations and the RCP-200’s
representation of the multiviewer’s KX Router logical router. In the case of a cluster or
cascade system, you will also be prompted to select a router, the first time to try to assign a
source to a monitor located in a part of the layout that belongs to a different member of the
cluster or cascade. You only need to do this once, for every multiviewer that is part of a
cluster (or cascade).
To correlate a monitor wall destination in a layout and the corresponding KX Router
logical router
1 In the list on the left-hand screen, touch the KX Router logical router associated with the
multiviewer whose name was indicated in the message prompting to select a router
(you can see the multiviewer name, its IP address, and the size of that particular KX
Router).
2 Touch the Video level, in the area to the right of the router list, if it is not selected
already, and then push SELECT.
The RCP-200 will remember the association with the KX Router logical router’s
destinations for the current multiviewer’s monitor wall destinations.
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System Configuration
Configuring the Kaleido-RCP2
The Kaleido-RCP2 is a multi-function remote control panel designed for use with Kaleido
multiviewers. Ethernet connectivity allows multiple RCP users to access multiple Kaleido
Multiviewer systems, allowing convenient access to the real-time operating features. When
logged on to a Kaleido multiviewer via its Ethernet connection, the RCP user can control
various operating features.
Before you can use the Kaleido-RCP2 to operate your Kaleido Multiviewer, you must set up
the Ethernet connection between the two devices. By default, the Kaleido-RCP2 is shipped
with DHCP enabled, so it will automatically be assigned an IP address by a DHCP server. If
no DHCP server is present on the network, the Kaleido-RCP2 will default to the static IP
address 10.0.3.191.
Notes
• The Kaleido-RCP2 is powered through the RJ45 Ethernet connector. There
is no power ON/OFF button, so the device is ON whenever a powered
Ethernet cable is connected.
• If you purchased more than one Kaleido-RCP2 units, keep in mind that
they all ship with the same default static IP address. Make sure to assign
them different static IP addresses before connecting them to the network
if DHCP is not used. Refer to the Kaleido-RCP2 User Guide for more
information. See Related Documentation, on page 17.
• The time-out period before the Kaleido-RCP2 defaults to its static address
is 1 minute. To speed up the initialization, disable the DHCP option.
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4 When the appropriate room name is highlighted, press ENTER to accept the new
selection.
5 When prompted, log on to the selected room. See Logging on to the Kaleido-RCP2 on
page 114.
Notes
• To navigate the Kaleido-RCP2 menu, press the 2 key to move up, or the 8
key to move down.
• There is no need to configure unicast IP addresses for Kaleido Multiviewer
systems on the same subnet as the Kaleido-RCP2.
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Logging on to the Kaleido-RCP2
Note: If at any time the message “Target system is offline” or “No login list
available” appears on the LCD display, press the ESC, ENTER and DEL keys
simultaneously and go back to step 1.
For more information, refer to the Kaleido-RCP2 Guide to Installation and Operation; see
Related Documentation, on page 17.
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Note: The ABT is powered through the RJ-45 Ethernet connector. There is
no power ON/OFF button, so the device is ON whenever a powered Ethernet
cable (PoE) is connected.
Property Setting
DHCP Off
Static IP address 10.0.0.1
Subnet mask 255.255.0.0
Default gateway 10.0.0.1
3 Apply power to the Audio Bridge Terminal and make sure it is connected to the same
switch as the PC.
• If the switch is Power over Ethernet (PoE) enabled, simply connect it to the unit
using an Ethernet cable.
• If not, PoE mid-span (inserter) equipment must be placed between the switch and
the Audio Bridge Terminal.
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System Configuration
Configuring a PC to Configure an ABT’s Network Settings
4 Press the RESET button (located on the right-hand side of the ABT rear panel beside the
ETHERNET/POWER RJ-45 connector) for at least 1 second.
The Audio Bridge Terminal will reboot with the following static network configuration:
Property Setting
DHCP OFF
Static IP address 10.0.3.190
Subnet mask 255.255.0.0
Default gateway 10.0.0.1
5 Using a Web browser on the PC, connect to the ABT using the following address:
10.0.3.190.
The home page of the ABT’s built-in Web server is displayed.
6 Click Network Configuration (in the navigation pane).
The Network Configuration page is displayed.
7 Change the ABT’s network settings, as necessary, and then click Apply & Reboot.
Notes
• The Kaleido-MX 4K (1RU) supports one ABT device.
• Keep in mind that all ABTs ship with the same default static IP address. If
you are adding more than one ABT to your network and do not use DHCP,
make sure to assign each ABT a different static IP address before
connecting them to the network.
For more information about the ABT, refer to the Audio Bridge Terminal Guide to Installation
and Operation; see Related Documentation, on page 17.
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2 In the search box, type “adapter”, and then, under Network and Sharing Center, click
View network connections.
3 In Network Connections, right-click the network adapter you wish to configure (e.g.,
Local Area Connection, or Ethernet), and then click Properties. If the system prompts you
for an administrator password or confirmation, type the password or provide
confirmation.
The Properties window for the selected network adapter opens.
4 On the Networking tab, under This connection uses the following items, click
Internet Protocol Version 4 (TCP/IPv4), and then click Properties.
The Internet Protocol Version 4 (TCP/IPv4) Properties window opens.
5 On the General tab, click Use the following IP address.
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Configuring a PC to Configure an ABT’s Network Settings
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119
System Configuration
Enabling Options
Enabling Options
To enable options on a multiviewer
1 Obtain a license key from Grass Valley.
2 Open XAdmin.
The XAdmin Status and Options page appears.
3 Click the arrow button at the end of the heading row that corresponds to the module
for which you want to enable an option.
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6 Enter the license key for the specific option in the box, and then click OK.
Once the option is enabled, the license key is displayed, and a Disable button replaces
the Enable button.
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Enabling Options
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Maintenance & Troubleshooting
This chapter shows you the various maintenance operations and corrective actions that
maybe required to be performed during system commissioning and over the multiviewer’s
lifetime.
System Verification
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Verifying the Kaleido-MX 4K Multiviewer Status
7 Review the information on this page, to make sure your input and output cards are all
properly interconnected. Information in red indicates the location where a problem
was detected.
8 Click Status and options, in the navigation area on the left of the page, to go back to
the Status and Options page.
The module headings show the card type and serial number for the input and output
cards, and a summary view of the input signals for each input card.
9 Move the pointer to an input signal status icon to view the associated signal format.
Card type Serial number
10 Click the arrow button ( ) at the end of a module’s heading row to view detailed
information.
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Reset card
Expand details
Refresh
11 Review the enabled input and output options, and the main system statuses of the
Kaleido-MX 4K frame, to make sure that there are no status errors, and no alerts related
to system temperature, fan operation, FlexBridge connectivity, or card fault conditions.
Notes
• At any time you can click the Refresh button to make sure the data
displayed for the selected card is up to date. Click the Reset card button at
the end of a card’s heading row to reset the card remotely, directly from
your Web browser.
• See Available Hardware and Software Options, on page 119 for more
information on the available options.
Loading a Layout
To load a layout on the monitor wall
1 Connect a mouse to the Kaleido-RCP2 (if available) and log on to the appropriate room,
if you have not already done so (see Configuring the Kaleido-RCP2, on page 112).
Alternatively, connect the mouse directly to the USB port at the front of one of your
system’s output card.
2 Right-click anywhere on the monitor wall, point to Monitor wall (if you clicked a
monitor), and then click Load layout on the menu.
A layout browser appears on the displays associated with the current room.
3 Select the layout you wish to load from the list of available layouts for this room, and
then click OK.
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Customizing Layouts, Logical Sources, and other Kaleido-IP Elements
For more information, refer to the Audio Bridge Terminal Guide to Installation and Operation;
see Related Documentation, on page 17.
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7 Press the Select button on the front edge of the output card to exit the control menu.
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Maintenance & Troubleshooting
Verifying the Multiviewer’s IP Addresses and Application Version
Status LED
Select button
The Status LED on the selected card flashes orange, and the associated control menu
appears on the display of the Densité frame’s local control panel.
2 On the local control panel, press the [–] button.
The version of the Kaleido Software that is running on the card (e.g. “8.40-build.987”)
appears on the display.
3 Press the Select button on the front edge of the input card to exit the control menu.
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Maintenance
Required Tools
Use a field-supplied Phillips #2 screwdriver to remove and install multiviewer hardware.
The front door of the Kaleido-MX 4K (1RU) frame is fastened in place by two captive
thumbscrews, one at each end of the door.
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Replacing Cards
Note: You must tilt the door on an angle so the guides can move freely.
There are no electrical connections to the door.
Replacing Cards
All cards and rear panels can be installed with the frame power on. Each card has a
connector which plugs into the frame’s backplane for distribution of power and connection
to the controller card, and one or two connectors (depending on the card type) that plug
into the rear panel for inputs and outputs.
Removing a card
Note: Removing more than one input card from a Kaleido-MX 4K system in
operation is not supported.
To remove a card
1 Open the front door of the frame (see Opening the front door, on page 129).
2 Tilt the swivel handle, on the front of the card you wish to remove, to lever the
connectors apart, and then use the handle to pull the card straight out of the slot.
3 Close the front door of the frame (see Closing the front door, on page 130).
Installing a card
To install a card in a Kaleido-MX 4K (1RU)
1 Open the front door of the frame (see Opening the front door, on page 129).
2 To install a card into an empty slot, slide the card into the slot, with the swivel handle to
the right, and push gently on the handle to seat the connectors. Inserting the card into
the wrong slot will not damage the card, and will be flagged by the on-card status LED
flashing to indicate that there is no connection to the rear panel.
3 Close the front door of the frame (see Closing the front door, on page 130).
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4 Slide the new card into the controller slot, and push gently on the card edge to engage
the rear connectors.
5 Be sure to close the front door before operating the Kaleido-MX 4K, to ensure proper
ventilation (see Closing the front door, on page 130).
Notes
• A single power supply can be installed in either of the two slots. You may
prefer to install the power supply module in the right-hand slot to avoid
having to remove the controller card should you need to replace the
power supply.
• Power integrity is enhanced if the two power supplies are plugged into
different circuits.
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Cooling Fan Replacement
Diagnostics
The KMX-3901 card’s electronic circuitry generates heat that must be shed by forcing air to
move across heat-generating components. Reduced air flow or high ambient temperature
results in heat build-up within temperature-sensitive components on the card. This can
cause unexpected behavior such as glitches or even a system freeze or shutdown. The
multiviewer self-diagnoses high temperature conditions by raising critical temperature and
fan alarms.
Critical temperature and fan alarms are reported through the following mechanisms:
• The alarm statuses in XAdmin are called XXXX fan failed where XXXX identifies the
specific fan. For example, DAP 0 fan failed.
• A Fan Failure message is displayed in the dashboard.
The fan alarm indicates that the fan is not rotating fast enough due to wear and thus it may
not provide enough cooling. A fan alarm must be addressed right away. A critical
temperature alarm can be ignored if it is accompanied by a fan alarm as the root cause is
the fan not rotating fast enough.
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Otherwise, if the fan is running properly according to the fan alarm, then the Critical
Temperature Alarm Corrective Actions steps should be taken.
Fan Noise
Over time, a fan’s performance (operating speed) can degrade which may raise critical
temperature and fan alarms. Under this circumstance, a fan may emit a rough-sounding
lower pitched sound as compared to the sound that other healthier fans emit. To confirm
that the card / module has an abnormally-sounding fan, during off hours when the system
is not in use, eject the card or if possible, the module from the multiviewer’s frame to verify
that the distinctive sound stops and take corrective actions (see below).
Or there may be no sound at all if the fan’s rotation is completely blocked. While the card /
module is in the multiviewer’s frame, make a visual inspection with a flashlight to confirm
fan rotation. If the fan is not rotating, then corrective actions must be taken.
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Cooling Fan Replacement
Fans are located on certain cards and within the multiviewer’s frame. To replace a fan:
• on a card, see Replacing KMX-3911 Card Fans, on page 135.
• within the multiviewer’s frame, see Replacing Frame Ventilation Fans, on page 139.
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The location of the fans on the KMX-3901-IN card are shown below. The number of fans on
a card depends on the model.
J11 J9
Power
SCALER0 Fan Connectors
DAP0 Fan
Right Side
Power
Connectors Assembly Number
J12 J10
DAP1 Fan
SCALER1 Fan
Serial Number
Left Side
Applies to model
XEdit Fan Fail Uses Power
Alarm KMX-3901-IN-8-D KMX-3901-IN-16-D KMX-3901-IN-16-Q Connector
SCALER0 Fan Failed J11
DAP0 Fan Failed J9
DAP1 Fan Failed J12
SCALER1 Fan Failed J10
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Replacing KMX-3911 Card Fans
Fan
GA
FP
P10 P11
Power
Connectors
Right Side
Assembly Number
Serial Number
Left Side
Required Tools
The following field-supplied material is required:
• Compressed air to remove dust from the card.
• Flashlight to perform a visual inspection to confirm fan rotation.
• Phillips screwdrivers:
• #1 jeweler’s screwdriver with a miniature shaft to remove the fan from the fan cover
assembly and install the replacement fan back onto the fan cover assembly.
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Anti-static Bag
used as a Work
Surface
Fan Power
Connectors
Typical card with onboard fan, screwdrivers, tweezers, and anti-static bag
To replace a fan
1 During off hours when the system is not in use, eject the card from the multiviewer’s
frame. See Replacing Cards, on page 130.
2 Place the card on an anti-static bag or anti-static work surface.
3 Using curved tweezers, disconnect the fan power connector plug, very carefully; gently
wiggle the connector plug from the socket (jack). Do not pull on the wires. If the wires
are routed through wire holders, remove the wires from the holders first, before
disconnecting.
Fan Power
Connector
Plug Fan Power
Connector
Jack
4 Free up the fan cover assembly by removing the 2 screws in the middle.
Once the 2 screws are removed, remove the fan cover assembly.
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Replacing KMX-3911 Card Fans
5 Flip the fan cover over, and remove the last screw holding the fan with the #1 Phillips
screwdriver.
6 Remove any accumulated dust from the card with compressed air.
7 Replace the fan with the new one, and replace all screws, in the reverse order.
8 Route the fan’s power wires through the wire holders, and make the connection to the
card’s fan power connector.
9 Restore system operation by inserting the card back into the multiviewer’s frame. See
Replacing Cards, on page 130.
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Put the multiviewer into operation and confirm that the critical temperature and fan alarms
remain inactive.
The two ventilator fans are mounted at different angles, as shown in the above figure.
3 Align the circuit board on the fan assembly with the
notches in the edge of the rear-panel opening (see
arrows in figure at right) to ensure the correct
alignment.
The socket into which the circuit board connects is
hidden from view by the fan assembly during
installation and there is no guide to ensure that
they are aligned. The easiest way to make sure that Alignment
the connector and socket have mated properly is to notches
install the fan with the frame power turned on. You
will hear the fan start up when the connection is
made.
4 Use the two screws you retained from the old fan, to
secure the new fan assembly to the rear panel.
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Maintenance & Troubleshooting
Generating a System Snapshot
Click here
... or here
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The system snapshot generation may take a few moments, after which your browser
prompts you to save the resulting compressed folder to your hard drive.
4 Browse to the location where you want to save the ZIP file, and then click Save.
Pre-upgrade Checklist
IMPORTANT
Back up your system database
Before upgrading the multiviewer system, make sure you have a backup of
the current system database so that you can return to the previous Kaleido
Software version if necessary. Refer to Creating a Backup in the Kaleido
Software User’s Manual, for details. See Related Documentation, on
page 17.
Multiviewer may require new assignments
As of Kaleido Software version 7.51, URS time code information appears
under the SYSTEM module. You may need to reassign text, alarm, and time
code levels, in the sources table, after you have upgraded from version 7.50
or earlier.
You may need to upgrade the Kaleido Software, BEFORE upgrading the
Densité controller’s CPU-ETH2 firmware to version 2.2.0 (or higher)
Multiviewers with a version of the Kaleido Software earlier than 7.20 are not
compatible with CPU-ETH2 version 2.2.0 (and later). Using these
multiviewers with a Densité controller that has version 2.2.0 or higher of the
CPU-ETH2 firmware may result in an inoperative multiviewer system, in
which case you might need assistance from Grass Valley Technical Support.
Multiviewer may require a frame controller upgrade
To fully benefit from the auto recovery features introduced in Kaleido
Software version 7.20, this multiviewer requires a controller with at least
version 2.2.0 of the CPU-ETH2 firmware, and a 4 GB CompactFlash storage
card. (With version 2.1.2 of the CPU-ETH2 firmware, or with less than 4 GB
CompactFlash storage capacity, only IP address information, and frame
configuration are recovered from the Densité CPU-ETH2 controller non-
volatile memory.)
Multiviewer requires new restore points saved AFTER controller upgrade
After you have upgraded the CPU-ETH2 firmware from version 2.1.2 (or earlier)
to version 2.2.0 (or higher), you must save restore points to the CPU-ETH2
controller’s non-volatile memory, for all your multiviewer cards. See Saving
Restore Points to the CPU-ETH2 for All Cards, on page 45. Refer to the Densité
CPU-ETH2 Release Notes for more information.
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Upgrade Oveview
IMPORTANT (continued)
Cluster and cascade systems
All multiviewers that are part of a cluster or cascade system must have the
same Kaleido Software version.
For cluster systems, Kaleido Software versions 8.70 and 6.50 introduce a hard
compatibility break with previous Kaleido Software versions.
Cluster backups you create with version 8.70 and 6.50 (or higher), cannot be
restored by using an earlier version of XEdit. Grass Valley recommends you
make a backup of the individual databases for every cluster member, before
upgrading from a pre-8.70 or pre-6.50 version, to version 8.70 or 6.50 (or
higher) respectively.
Virtual alarms used in iControl Web pages
The internal representation of virtual alarms has changed as of version 6.30
of the Kaleido Software. If you are upgrading the multiviewer from a version
prior to 6.30, then, once the upgrade is completed, it will be necessary to
reassign any virtual alarms that were created on the multiviewer before the
change, and used in iControl Web pages. Virtual alarms created in iControl
are not affected.
iControl Alarm latching
As of version 6.60 of the Kaleido Software, multiviewer GSMs have their
acknowledgement snooze duration set to 0 ms, by default. If you have set a
non-default value for the acknowledgement snooze duration in the past, you
may want to verify whether it is appropriate for your current purposes:
1 In the GSM alarm browser, click the Admin tab, and then click
Configuration on the second-level tab bar.
2 Review the value indicated for Acknowledgement snooze
duration.
3 Set it to 0 ms if needed, and then click Save.
Upgrade Oveview
Upgrade packages are made available by download from a Grass Valley FTP server. The
format of the file should be 971-31G01-xxx.zip. The upgrade package contains:
• the Kaleido Software Upgrade Manager application required to upgrade the
multiviewer.
• one or more Kaleido Software operating system (.os, .zip, or .run) files.
• documentation, including the Release Notes.
If you do not have the upgrade package, contact Grass Valley Technical Support (see Grass
Valley Technical Support, on page 166).
If you have a cascade system, refer to the Cascade Upgrade section, in the Cascade Step-by-
Step Configuration guide for your system (see Related Documentation, on page 17).
You will need a USB key (not supplied) and a mouse to perform an
upgrade of the Kaleido Software system. The USB key should be
USB 2.0 compliant, have a capacity of at least 1 GB, and must be
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formatted using the FAT32 file system. See Upgrading the Multiviewer Using a USB Key on
page 143.
IMPORTANT
Before upgrading the multiviewer system, review the following.
Kaleido-MX 4K
The first time you upgrade a Kaleido-MX 4K from version 7.80 R5 (or earlier) to
version 7.82 (or later), expect an additional delay, after the multiviewer has
restarted at the end of the installation process. See Kaleido-MX 4K input
cards on page 148.
Upgrading from a version prior to 6.60
Version 6.60 of the Kaleido Software introduced a change in the alarm
debouncing calibrations, which could result in alarms being raised earlier
and more frequently, after upgrading. The following properties have been
removed from the list of configurable parameters: Occurrences and
Detection window. After the upgrade, the system behavior will be based on
1 occurrence of an alarm event. A detection window is no longer used.
If, prior to the upgrade, the Occurrences parameter was set to a value other
than 1, then you will need to revise the Set duration value after the upgrade
to take this change into account. For example:
• Before the upgrade — If you had the following settings: Occurrences = 3,
Duration = 5 seconds, before the upgrade, then an alarm would be raised
after 15 seconds.
• After the upgrade — The former settings will be replaced with the
following: Set duration = 5 seconds, and the alarm will be raised after 5
seconds.
In this example, after the upgrade, you should set the Set duration
parameter to 15 seconds to maintain the same behavior.
It is recommended to review and note down the alarm debouncing
calibrations prior to the update, and to re-calibrate the alarm debouncing as
needed after the upgrade.
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Upgrading the Multiviewer Using a USB Key
3 Locate and open the Kaleido Software Upgrade Manager application (XUpdate).
4 On the startup screen, click the appropriate update option for your multiviewer model:
KMX-3901 update
Note: If you click Total update (no prompt), then the update process, once
initiated, cannot be halted. This option should only be used to recover from
a failed upgrade.
6 If the Select USB Drive window appears, click the letter corresponding to the USB key
you inserted in step 2, and then click Select.
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7 When prompted to select an update file, locate and open the following Kaleido
Software operating system file, with the following format: kmxos-
9.00_build_xxxx.os
The .os file will be copied to the USB key. This may take a few minutes.
When the copying process has finished, a message appears.
8 Click OK.
9 Click EXIT on the startup screen.
10 Click the Safely Remove Hardware icon in your desktop’s notification area, and
then click the USB key on the menu. When a message informs you that it is safe to
remove the key, do so.
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Upgrading the Multiviewer Using a USB Key
Upgrade
dashboard
Click here to
show or hide
details
Note: You can click the Details button to view more information. The
button label alternates between Details and Hide.
Note: If nothing happens, very that you have loaded onto the USB key the
correct Kaleido Software operating system file, with the following
format: kmxos-9.00_build_xxxx.os
2 Once the verification process is complete, you will be advised what upgrade action, if
any, needs to be performed.
IMPORTANT
To cancel the upgrade process, you must click to ABORT within 30
seconds.
During the 30-second countdown period, you may expect that removing the
USB key will cancel the upgrade. However, if you do so, the system will still
report that it is updating the software, but the upgrade will fail after a minute
or so.
Insert the USB key again to properly update your system.
3 The upgrade process begins automatically, starting with the Kaleido Software upgrade.
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IMPORTANT
In Kaleido-MX 4K multiviewers, all cards are updated in parallel, during
which time their status LEDs will be flashing red. Do not interrupt this
process. Do not insert or remove cards while an upgrade is in progress.
4 Once the Kaleido Software upgrade is complete, the firmware upgrade begins.
Note: Should the upgrade dashboard report that some cards’ software
upgrade could not be completed, then proceed with Troubleshooting an
Incomplete Upgrade, on page 148.
When the entire upgrade process has successfully completed, a red button appears at
the bottom of the dashboard on all displays that are connected to the system.
Note: When the firmware upgrade (or downgrade) process involves several
cards (for example, a fully populated expansion system), the dashboard may
still be displaying firmware upgrade progress messages while the Upgrade
complete button has already appeared. You can safely click the button to
restart the system at this point.
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Upgrading the Multiviewer Using a USB Key
IMPORTANT
Kaleido-MX 4K input cards
If this is the first time you upgrade a Kaleido-MX 4K, from version 7.80 R5 (or
earlier) to version 7.82 (or later), then an additional update process will now
start on the input cards. This may take up to 20 minutes, after which the input
cards will automatically restart. When you next upgrade your system the
entire input card update will take place at the same time as the output card
update, and no additional card restart will be required.
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Show dashboard
Note: If you right-click the monitor wall background directly, then the
monitor wall menu appears immediately. Click Show dashboard.
Show dashboard
After a brief delay, the dashboard appears at the bottom-right corner of the monitor,
and the command Hide dashboard replaces Show dashboard on the menu.
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Downgrading the Multiviewer System
Software. Downgrading is supported but any change to the router configuration made
in Kaleido Software version 4.00 or later will be lost during the downgrade. After
downgrading, any router configuration will have reverted to what it was before the last
upgrade.
To downgrade your multiviewer to an earlier version of Kaleido Software
• Follow the upgrade instructions in the Release Notes that were published for the
Kaleido Software version you want to downgrade to.
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Troubleshooting
Dashboard Messages
The following tables explain messages that may appear in the Status dashboard (lower right
corner) and in the Upgrade dashboard (lower left corner), on the Monitor wall.
Status dashboard messages
Message Description
Duplicate IP Address Another equipment on the network shares the same IP address as
Detected an output card.
Duplicate frame IP Another equipment on the network shares the same IP address as
address the multiviewer system (in a multiple output card setup).
Ethernet Link Down The output card to which this display monitor is connected has lost
its network connection.
Card temperature Card is overheating, which might result in decreased system
critical performance (e.g., green dots, flickering, card not starting). You
should halt operations until the overheating problem is resolved.
Card temperature high Temperature warning; this indicates that the card is warmer than
normal and that you should verify cooling and ventilation (e.g.,
check for anything obstructing the ventilation openings).
Critical voltage upper One of the voltages is above its critical threshold.
limit reached
Critical voltage lower One of the voltages is below its critical threshold.
limit reached
Critical current upper Current or power is above its critical threshold.
limit reached
FPGA fan failed FPGA fan failed
Firmware status Tells whether firmware is running properly on the card.
HDMI 0 power failed HDMI output for first head has a power failure.
HDMI 1 power failed HDMI output for second head has a power failure.
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Troubleshooting Common Issues
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a.KMX-3901-OUT cards with the latest hardware are not compatible with Kaleido Software versions earlier
than 7.40.
Should you need further assistance, see Grass Valley Technical Support, on page 166.
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Troubleshooting Common Issues
154
Specifications
This chapter lists equipment specifications for the Kaleido-MX 4K (1RU) multiviewers and
their cards.
Kaleido-MX 4K Inputs
Video Inputs
Kaleido-MX 4K (1RU) multiviewers support 16 signal inputs. The supported video input
types include SD-SDI, HD-SDI, and 3G-SDI (auto-detected). The processing delay is two
fields at the SDI outputs, if the video inputs are genlocked (two or three fields if the video
inputs are not genlocked), or four fields at the SDI to HDMI converter’s HDMI output. Signal
inputs require DIN 1.0/2.3 connectors.
SD-SDI inputs
Signal 4:2:2 SMPTE ST 259-C (270 Mbps), SMPTE ST 272
Formats 525 and 625
Audio SMPTE ST 274
Return loss > 15 dB up to 270 MHz
Alignment jitter (100 kHz) < 0.2 UI
Timing jitter (10 Hz) < 1 UI
Cable length 250 m (820 ft) (Belden 1694A)
150 m (492 ft) (Belden 1855A)
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Specifications
Video Inputs
HD-SDI inputs
Signal SMPTE ST 292-1 (1.485, 1.485/1.001 Gbps)
Formatsa 720p29.97, 720p30, 720p50, 720p59.94
1080i50, 1080i59.94
1080PsF23.98, 1080PsF24, 1080PsF25, 1080PsF29.97
1080p23.98, 1080p24, 1080p25, 1080p29.97, 1080p30
Audio SMPTE ST 299
Return loss > 15 dB up to 1.5 GHz
Alignment jitter (100 kHz) < 0.2 UI
Timing jitter (10 Hz) < 1 UI
Cable length 100 m (328 ft) (Belden 1694A)
45 m (148 ft) (Belden 1855A)
a. The Kaleido Software does not distinguish between 1080PsF25 and 1080i50, between 1080PsF29.97
and 1080i59.94, between 720p29.97 and 720p30, and between 1080p29.97 and 1080p30. On the
monitor wall and in XAdmin’s Status and Options page, 1080PsF25 is reported as 1080i50,
1080PsF29.97 is reported as 1080i59.94, 720p30 as 720p29.97, and 1080p30 as 1080p29.97.
3G-SDI inputs
Signal SMPTE ST 424 (2.97, 2.97/1.001 Gbps)
Formats 1080p50
1080p59.94
Audio SMPTE ST 299
Return loss > 15 dB up to 1.5 GHz
> 10 dB up to 3 GHz
Alignment jitter (100 kHz) < 0.3 UI
Timing jitter (10 Hz) < 2 UI
Cable length 100 m (328 ft) (Belden 1694A)
45 m (148 ft) (Belden 1855A)
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Kaleido-MX 4K Outputs
The Kaleido-MX 4K (1RU) supports one seamless quad link (square division) 4K UHD output
(with embedded audio), using the multiviewer’s four SDI monitoring outputs.
3G-SDI monitoring outputs
Signal SMPTE ST 424 (2.97 Gbps / 2.97/1.001 Gbps)
Formats (Level A only) 1080p 50 Hz
1080p 59.94 Hz
Audio SMPTE ST 299-1 (limited to one pair, embedded on group 1, pair 1)
Return loss > 15 dB up to 1.5 GHz
> 10 dB up to 3 GHz
Alignment jitter (100 kHz) < 0.3 UI
Timing jitter (10 Hz) < 2 UI
Cable length 100 m (328 ft) (Belden 1694A)
45 m (148 ft) (Belden 1855A)
Connectors DIN 1.0/2.3
Quantization 8 bits
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Specifications
Kaleido-MX 4K Control
The Kaleido-MX 4K (1RU) multiviewer models support one progressive scan HDMI 2.0
output, via the quad link SDI to HDMI converter that ships with each multiviewer.
HDMI output
Signal HDMI 2.0
Format 4K UHDTV (3840 × 2160)
Supported refresh rates: 50 Hz and 59.94 Hz
Audio 24 bits (one pair, embedded on group 1, pair 1)
Connector HDMI standard type A connector
Signal path 8 bits 4:2:0 YCbCr
Kaleido-MX 4K Control
Reference Inputs
The Kaleido-MX 4K (1RU) models support one external reference input for system genlock.
Reference Input
Supported formats SMPTE ST 170
SMPTE ST 318
ITU 624-4
BT 470-6
SMPTE ST 274
SMPTE ST 296
Connector DIN 1.0/2.3
LTC Inputs
The Kaleido-MX 4K (1RU) models support one unbalanced LTC input for clock
synchronization.
LTC Input
Signal SMPTE ST 309-1999, SMPTE ST 12-1995 (EBU-3097-E)
Level 500 mVp-p to 10 Vp-p
Impedance >12 kΩ
Connector DIN 1.0/2.3
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Communication
Ethernet (3)
Signal 10/100 BASE-T
Standard IEEE 802.3
Connector RJ-45
Serial port
Signal RS-422 (SMPTE ST 207, EBU-3245), RS-485
Connector RJ-45
USB (2)
Standard USB version 2.0
Peripherals supported Mouse, keyboard, memory stick
Connector USB type A
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Specifications
Kaleido-MX 4K (1RU) Frame
Note:This multiviewer does not have an RS-232 serial port for use
with other systems and equipment. Any equipment integration must
be made using an IP connection. Only use drivers that are IP capable
before considering the use of the driver for a solution.
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Text
database
Company Protocol download Routers/Controllers
Datatek D-2815 Control Module No
Protocol
ETL ETL Matrix Yes ETL Matrix
Evertz Quartz Type 1 Yes EQX
Grass Valley Densité Yes HRS-1801
(Miranda)
No HCO-1821, HCO-1822
Grass Valley NVEP NV9000 – Deprecated Yes NV9000 system controllers
(Miranda/NVISION) (NP0017)a
NVEP NV9000 – Port Takes Yes
(NP0017)b
NVEP NV9000 – Device Takes Yes
(NP0017)c
NVEP Router (NP0016) No Compact router series
Grass Valley GVG-NP Emulation No Jupiter CM-4000 and CM-
4400 system controllers
GVG 7000 Native Protocold Yes Concerto-series routers,
Encore-series control panels
Grass Valley Jupiter ASCII No Jupiter VM-3000 system
(Thomson/Philips)e communications protocol controller, Venus-series and
Trinix-series routers
ES-Switch protocol (serial)f Yes Jupiter VM-3000 system
controller
Imagine Harris XY Passthrough No Platinum, Xplus, Integrator,
Communications Protocol Via-32, Panacea, Xpress
(Harris/Leitch)
Lantronix (Lightwave) Matrix-Hub No Matrix-Hub 1000
Protocol
Nevion (Network Network Compact (serial) No VikinX Compact
Electronics)
Network Modular (Ethernet) No VikinX Modular
PESA USP (Unsolicited Status No Cheetah, Tiger, Jaguar,
Protocol) Cougar, Ocelot, Bobcat,
TDM3000, PERC2000 system
CPU Link Protocol No.1 No
controller
(serial)
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Specifications
Optional Drivers for Controlling Tally Interface Devices from the Multiviewer
Text
database
Company Protocol download Routers/Controllers
Quintech XRM/SRM/MRF/MRM Series No SRM 2150 Matrix Switching
Protocol (serial) Systems
SAM (Snell/Pro-Bel) General Switcher Protocol No
(SW-P-02)
General Remote Protocol Yes Halo, Aurora and Sirius
(SW-P-08) Controller (serial control)
Sony Sony HKSPC (GVGNP No Sony routers (requires HKSPC
Emulator) card); GVG routers (Ethernet)
Utah Scientific PL-160/PL-320 No AVS-1B
RCP-1 No SC-1, SC-2, SC-3 series
RCP-3 Yes SC-4 series (Ethernet only)
a. Deprecated. To be used with legacy configurations only.
b.To be used in most cases. Supports native locks, and aliases from router (provided system controller
has NV9000 router control system version 6.0.6 or later)
c. To be used in very specific scenarios involving physical router interconnects with tie lines, or with
hybrid router configurations. Contact Technical Support for more information (see Grass Valley
Technical Support, on page 166).
d.For Thomson / Grass Valley Series 7000 devices, our current implementation of the Series 7000
Native Protocol supports serial devices, in addition to some Encore system controller models, which
are also supported over Ethernet. For other Series 7000 devices you wish to control via Ethernet, use
Sony HKSPC (GVGNP Emulator).
e. Our current implementations of the protocols listed above for Grass Valley (Thomson/Philips)
routers and controllers support neither the CM-4400 nor the CM-4000 system controllers.
f. In the case of the Kaleido-X, and Kaleido-X16 multiviewers, the ES-Switch protocol is only supported
with a baud rate of 19200.
Production Switchers
Company Device/System
Grass Valley (Thomson) Kayenne K-Frame, Karrera K-Frame, Kayenne, Kalypso, Zodiak,
KayakDD, Kayak SD/HD, DD35, XtenDD HD/SD series
Ross Acuity, Synergy, and Vision Tritium series (via the Kalypso Serial
Tally Protocol)
SAM (Snell & Wilcox) Kahuna
Sony DVS-9000, MVS-8000, MFS-2000
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UMD controllers
Company Device/System
Grass Valley (Thomson) Andromeda UMD Controller
Image Video TSI-1000 Tally System Interface (requires option from Image
Video)
TSL UMD Controller (serial, TCP/IP or UDP/IP)
IP Limitation: only one screen index can be received per unicast
port.
Automation systems
Company Device/System
Imagine Communications D-Series Playout Automation, A7500 Dual Master Automation
(Harris/Encoda)
Sundance Digital Fastbreak NXT Automation (requires option from Sundance
Digital)
Timer systems
Company Device/System
Plura (Alpermann+Velte) Studio Production Timer (SPT)
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Specifications
RS-422 Connection Diagram
Note: The RS-422 ports each have an RJ-45 connector in order to preserve
space on a busy panel. The RS-422 interface specifies a DE-9 connector, so if
you are using this interface, you will require a DE-9-to-RJ-45 adapter. Grass
Valley supplies two adapter models, correctly wired for this application: a
straight adapter (part no. 1737-3000-102), and a crossover adapter (part no.
1792-3700-100).
The pinout for the RS-422 signals on the RJ-45 connectors, and the wiring diagrams for the
appropriate adapters, are shown here:
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Note: The two RS-422 ports on the multiviewer side have no ground pin.
Using the appropriate DE-9S-to-RJ-45 adapter, an external device should be
able to communicate with a multiviewer despite the lack of a ground.
For more information about the serial ports’ specifications, see Serial port, on page 159. For
more information about the RS-422 serial connections, see the “Serial Connections” section
in the Routers chapter of the Kaleido Software User’s Manual.
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