Sungrow SG 36 KTL M Installation Manual EN

User Manual
SG36KTL-M
PV Grid-Connected
Inverter
SG36KTL-M-UEN-Ver10-201611 Version: 1.0

About This Manual
This manual is for the inverter SG36KTL-M. The inverter is grid-connected,
transformer-less, robust and of high conversion efficiency. The device will bring you
profit from PV power system.
Aim
The manual contains information about the inverter, providing you guidelines to
connect the inverter into the PV power system and operate the inverter.
Related Documents
The manual cannot include complete information about the PV system. You will get
the additional information about other devices at www.sungrowpower.com or via
webpage of device manufacturer.
Target Group
The manual is targeted to technical personnel who is responsible for inverter
installation and commissioning in the PV power system and inverter owner who will
perform daily LCD operation.
How to Use This Manual

Read the manual and other related documents before any work with the inverter.
Documents must be stored carefully and available at all times.
All rights reserved including the pictures, markings and symbols used. Any
reproduction or disclosure, even partially, of the contents of this manual is strictly
forbidden without prior written authorization of Sungrow.
The contents of the manual will be periodically updated or revised due to the
product development. It is probably that there are changes of manual in
subsequent inverter edition. The latest manual can be acquired via visiting the web
page www.sungrowpower.com.
I
Symbols Explanation
Important instructions contained in this manual should be followed during
installation, operation and maintenance of the inverter. And they will be highlighted
by the following symbols.
DANGER indicates a hazard with a high level of risk which, if not avoided,
will result in death or serious injury.
WARNING indicates a hazard with a medium level of risk which, if not

avoided, could result in death or serious injury.
CAUTION indicates a hazard with a low level of risk which, if not avoided,
could result in minor or moderate injury.
NOTICE indicates a situation which, if not avoided, could result in

equipment or property damage.
NOTE indicates additional information, emphasized contents or tips to

help you solve problems or save time.
Symbols on the Inverter Body

This symbol indicates that you should wait at least 10 minutes
after disconnecting the inverter from the utility grid and from
the PV input before touching any inner live parts.
Hot surface! In order to reduce the risk of burns, do not touch
the hot surface when the device is running.
Look over the user manual before any operation on the
inverter!
The installation and service of the inverter unit can only be
performed by qualified personnel.
II
Contents
About This Manual .......................................................................... I
1 Safety Instructions ................................................................... 1
2 Product Introduction ............................................................... 6
2.1 Intended Usage ......................................................................................................6
2.2 Product Description ..............................................................................................7
2.2.1 Product Appearance ................................................................................................ 7
2.2.2 Dimensions of Inverter............................................................................................ 8
2.2.3 LCD Display Panel...................................................................................................... 8
2.2.4 DC Switch ..................................................................................................................... 9
2.3 Technical Description ...........................................................................................9
2.3.1 Principle Description................................................................................................ 9
2.3.2 Functions Description .......................................................................................... 10
2.3.3 Derating ..................................................................................................................... 11
3 Installation Flow..................................................................... 13
4 Unpacking and Storage ......................................................... 15
4.1 Unpacking and Inspection .............................................................................. 15
4.2 Identifying Inverter ............................................................................................ 16
4.3 Delivery Contents ............................................................................................... 17
4.4 Storage of Inverter.............................................................................................. 17
5 Installing Inverter onto Wall .................................................. 19
5.1 Selecting Installation Location....................................................................... 19
5.2 Moving Inverter to Installation Site .............................................................. 22
5.3 Installing the Inverter ........................................................................................ 22
5.3.1 Installing on Metal Frame ................................................................................... 23
5.3.2 Installing on Concrete Wall ................................................................................. 25
6 Electrical Connection ............................................................. 27
6.1 Terminals Description ....................................................................................... 27
III
6.2 Connecting Inverter to AC Grid ..................................................................... 29
6.2.1 AC Side Requirements .......................................................................................... 29
6.2.2 Grid Connection ..................................................................................................... 30
6.3 Connecting Inverter to PV Arrays ................................................................. 33
6.3.1 PV Inputs Configuration ...................................................................................... 33
6.3.2 PV Connection Procedures ................................................................................. 35
6.4 Grounding the Inverter .................................................................................... 38
6.4.1 Grounding System Overview............................................................................. 38
6.4.2 Second Protective Earth Terminal .................................................................... 39
6.5 Communication Connection .......................................................................... 40
6.5.1 Communication Overview.................................................................................. 40
6.5.2 Communication System ...................................................................................... 41
6.5.3 RS485 Communication Connection ................................................................ 43
6.5.4 PLC Communication Connection ..................................................................... 45
7 Commissioning.......................................................................46
7.1 Inspection before Commissioning ............................................................... 46
7.2 Commissioning Procedure .............................................................................. 46
8 Disconnecting, Dismantling and Disposing the Inverter ....50
8.1 Disconnecting the Inverter ............................................................................. 50
8.2 Dismantling the Inverter.................................................................................. 50
8.3 Disposing the Inverter ...................................................................................... 51
9 Troubleshooting and Maintenance.......................................52
9.1 Troubleshooting ................................................................................................. 52
9.1.1 Troubleshooting of LED Indicator .................................................................... 52
9.1.2 Troubleshooting of Faults in LCD Screen ...................................................... 52
9.2 Maintenance ........................................................................................................ 57
9.2.1 Routine Maintenance ........................................................................................... 57
9.2.2 Maintenance Instruction ..................................................................................... 57
9.3 Contact Sungrow Service ................................................................................ 60
10 Operation of LCD Display ......................................................61
10.1 Description of Button Function..................................................................... 61
IV
10.2 Inverter Menu Structure ................................................................................... 62
10.3 Main Screen .......................................................................................................... 63
10.4 Adjust Contrast .................................................................................................... 64
10.5 Checking Running Information ..................................................................... 64
10.6 Checking History Information ........................................................................ 66
10.6.1 Checking Fault Records ..................................................................................... 66
10.6.2 Checking History Event Records .................................................................... 66
10.6.3 Checking Running Records.............................................................................. 66
10.6.4 Checking Energy Records ................................................................................. 67
10.7 Starting/Stopping ............................................................................................... 68
10.8 Password Entry .................................................................................................... 68
10.9 System Parameter Setting ............................................................................... 69
10.9.1 Language Setting ................................................................................................ 69
10.9.2 Time Setting ........................................................................................................... 70
10.9.3 Total Energy Deviation Adjustment .............................................................. 70
10.9.4 Load Default .......................................................................................................... 71
10.9.5 Checking Firmware Version ............................................................................. 71
10.10 Running Parameter Setting............................................................................. 71
10.10.1 Main Screen of Run-param ............................................................................ 71
10.10.2 Active/Reactive Power Parameters............................................................. 73
10.10.3 Reactive Power Regulation............................................................................ 73
10.10.4 Reactive Power Setting for Italy ................................................................... 76
10.10.5 Save P/Q-set ........................................................................................................ 79
10.10.6 Time Parameters ................................................................................................ 79
10.10.7 LVRT Parameter .................................................................................................. 79
10.10.8 Derating Parameters ........................................................................................ 80
10.10.9 ISO Parameters ................................................................................................... 80
10.11 Protection Parameter Setting ......................................................................... 80
10.11.1 Country Setting.................................................................................................. 81
10.11.2 Single-stage Protection Parameter Setting............................................. 82
10.11.3 Multi-stage Protection Parameter Setting ............................................... 82
10.11.4 Protection Recovery Setting ......................................................................... 83
V
10.11.5 Protection Parameter Confirmation ........................................................... 84
10.12 Communication Parameter Setting ............................................................. 84
10.13 Advanced Parameters Setting ....................................................................... 84
10.13.1 PVS Detect Settings .......................................................................................... 85
10.13.2 10min Max-V ....................................................................................................... 85
10.13.3 Grid Unbalance .................................................................................................. 86
11 Appendix ................................................................................87
11.1 Technical Data ..................................................................................................... 87
11.2 Exclusion of Liability .......................................................................................... 88
11.3 About Us ................................................................................................................ 89
VI
1 Safety Instructions
IMPORTANT SAFETY INSTRUCTIONS
The SG36KTL-M has been designed and tested strictly according to the international
safety regulations. As electrical and electronic equipment, safety instructions related
to them must be complied with during installation, commissioning, operation and
maintenance. Incorrect operation or work may result in damage to:
 The life and well-being of the operator or a third party
 The inverter and other properties that belong to the operator or a third party
Therefore, the following safety instructions must be read and always kept in mind
prior to any work. All detailed work-related safety warnings and notes will be
specified at the critical points in corresponding chapter.
All installation and electrical work must only be performed by qualified

personnel. They have
 been trained specially;
 already completely read through and understood the manual and other
related documents;
 been familiar with safety requirements for electrical system.
Technical personnel mentioned above may perform the following work:

 Install the inverter onto the wall
 Connect the inverter into the PV power system
 Connect other devices into the PV power system
 Commission the inverter
 Maintain and service the inverter
1
1 Safety Instructions User Manual
Before Installation
There is a risk of injury due to improperly handling the device!

 Always follow the instructions contained in the manual when moving and
positioning the inverter.
 The weight of the equipment can cause injuries, serious wounds, or bruise
if improperly handled.
During Installation
Prior to installing the inverter onto the wall, it is crucial to make certain that the
inverter is not electrically connected.
Prior to installing the inverter onto the wall, it is crucial to make certain that
the inverter is not electrically connected.
System performance loss due to bad ventilation!

The equipment requires good quality ventilation during operation. It is
essential to keep the unit upright and nothing covering the heat sink in
order to ensure that the equipment interior is well cooled down.
During Electrical Connection
Lethal voltage exists!

PV arrays will produce electrical energy when exposed to sunlight and thus
can create an electrical shock hazard.
 Wiring of the PV arrays should only be performed by qualified personnel.
 PV modules should be covered by opaque materials during wiring.
All cables must be firmly attached, undamaged, properly insulated and

adequately dimensioned.
2
User Manual 1 Safety Instructions
During Inverter Operation

Do not open the enclosure when the inverter is under voltage. There is an unlikely
but possible risk of explosion in very specific cases of fault. The housing will protect
persons and property from such an explosion, only if it is correctly sealed.
There is a risk of inverter damage or personal injury!

Do not disconnect DC connectors while the inverter is under AC load! First
de-energize the equipment from dual power sources and then verify that
there is no voltage present.
There is a risk of burn!

Prevent from touching device hot parts (such as heat sink) during operation.
Only LCD display panel and DC switch can be touched during inverter
operation.
Operate the inverter by strictly following the descriptions in this manual to avoid
unnecessary injury to the persons and damage to the device. Arc flash, fire or
explosion may follow if otherwise and Sungrow will hold no liability for the
damages followed.
At least the following improper operations can cause the arc flash, fire and
explosion inside the device. Remember all the time that these accidents can
only be handled by qualified personnel. Improper handling of the accidents
occurred may lead to more serious fault or accident.
 Plug and unplug the DC side HV fuse when it is alive;
 Touch the end of the cables that has no insulating treatment and may still
be alive;
 Touch the connection copper bus bar, terminal or other spare parts inside
the device that may be alive;
 The power cable connection is loose;
 Spare parts like the bolts are falling inside the inverter;
 Incorrect operation of the non-qualified persons that receives no training;
3
1 Safety Instructions User Manual
Before any operation to the device, a beforehand assessment of the possible

arc flash in the operation area is necessary. If there is arc flash,
 The operators must receive related safety trainings;
 Try the best to assess the areas that may appear the electric shock;
 Before any operation in the area that may appear electric shock, wear
personal protective equipment (PPE) that meets the requirement. A PPE
category 2 is recommended.
Maintenance and Service
There is a risk of inverter damage or personnel injury due to incorrect

service work!
Always keep in mind that the inverter is power supplied by dual power
source: PV arrays and utility grid.
Before any service work, you should obey the following procedures.
 Disconnect inverter from the utility grid side first and then PV arrays;
 Wait at least ten minutes until the inner capacitors discharge completely;
 Verify that no voltage or current present with appropriate testing device.
Keep unrelated person away!

A temporary warning sign and barrier must be posted to keep non-related
person away while performing electrical connection and service work.
 Any fault that may impair the inverter safety functions must be repaired
immediately before the inverter is restarted.
 Inverter contains no owner serviceable parts inside. Please contact local
authorized personnel if any service work is required.
There is a risk of inverter damage if it is improperly serviced.

Use only accessories and spare parts approved by the inverter
manufacturer. Never modify the inverter or the components of the inverter.
4
User Manual 1 Safety Instructions
Otherwise it may void any or all warranty rights from Sungrow.
There is a risk of inverter damage due to electrostatic discharge!

The printed circuit boards contain components sensitive to electrostatic
discharge. Wear a grounding wrist band when handling the boards. Avoid
unnecessary touch with the boards during replacement.
Servicing of the device in accordance with the manual should never be

undertaken in the absence of proper tools, test equipment or more
recent revision of the manual which is clearly and thoroughly
understood.
Others
All safety instructions, warning labels and nameplate on the inverter body:
 Must be clearly visible;
 Must not be removed, covered and pasted.
These regulations should also be followed:

 The regulations related to the electricity fed into grid;
 The safety instructions related to PV arrays;
 The safety instructions related to other electrical device.
The selected country settings can be changed by qualified personnel only!

Unauthorized modification of country settings is prohibited. Alternation of
the country settings may cause a breach to the type-certificate marking.
5
2 Product Introduction
2.1 Intended Usage
SG36KTL-M (It will be referred to as inverter hereinafter unless otherwise specified)
which is a 3-phase string inverter without transformer, is a crucial unit between the
PV strings and utility grid in the PV power system.
Inverter is dedicated to converting direct current power generated by the PV
modules into alternating current, which conforms to parameters of local utility grid,
and feeds it into the utility grid. The intended usage of the inverter is illustrated in
Fig. 2-1.
Inverter CANNOT be connected to the PV modules, the positive or negative

terminal of which needs to be grounded.
Fig. 2-1 Application of the inverter of the PV Power System

Item Description Note
Monocrystalline silicon; polycrystalline silicon and
A PV strings
thin-film without grounding
B Inverter SG36KTL-M
C Metering device meter cupboard with power distribution system
D Utility grid TN-C, TN-C-S, IT
6
User Manual 2 Product Introduction
If the PV system exceeds the capacity of one inverter, it is possible to connect several
inverters into the PV system, with each one connected to an appropriate section of
PV inputs and on the AC side they connected in parallel to the grid.
2.2 Product Description

2.2.1 Product Appearance
Fig. 2-2 Product Components Description
*Image shown here is for reference only. Actual product you receive may differ.
Item Name Description
Inverter operation data viewing and parameters
1 LCD display panel configuration can be performed via the LCD display
panel.
They are DC input terminals, AC output terminal
2 Connection terminals
and RS485 communication terminal.
Second protective earth terminals as specified in EN
3 Second PE Terminals
50178.
There are four fans to perform controlled forced-air
4 Fans
cooling.
The handles are designed for holding the unit when
5 Handles
transporting, installing or servicing.
6 Air outlet Exit of hot air during the inverter operation.
7 Mounting ear It is used for hanging inverter onto the backplate.
7
2 Product Introduction User Manual

During normal operation it is in “ON” state. It can
8 DC switch shut down the inverter immediately in “OFF”
position.
2.2.2 Dimensions of Inverter
Fig. 2-3 Outline Dimensions of Inverter (unit: mm)
2.2.3 LCD Display Panel

As a human-computer interaction interface, LCD display panel comprises LED
indicators, buttons and LCD display screen on the front panel of the inverter.
 LEDs indicate the working status of the inverter
 The current running information shown on the LCD display
 Fault records shown on the LCD display
 Inverter configuration by pressing the buttons
Fig. 2-4 LCD Display Panel

Tab. 2-1 LCD Display Panel Description
No. Name Description
LED “RUN” and “FAULT”. Inverter current state can be known from the
1
indicators two indicators. Detailed definition is shown in Tab. 2-2.
Navigate in the LCD menu, set values and so on. Detailed
2 Buttons
function is shown in “Tab. 10-1”.
8
No. Name Description

LCD LCD screen can display current state of inverter, current running
3
screen information, history information and parameters to be set.
Tab. 2-2 Description of LED Indicator Status
LED Status Description
“RUN”: on;
Inverter is feeding AC power to the utility grid.
“FAULT”: off
“RUN”: off; A fault happens;
“FAULT”: on or protection function triggers.
“RUN”: off; Inverter is not energized;
“FAULT”: off or there is a communication error between DSP and LCD.
“RUN”: Flicker
Warning information occurs to the inverter.
“FAULT”: OFF
2.2.4 DC Switch
DC switch is designed for safely disconnecting the DC input current if required.
The inverter works automatically when input and output meet the requirements.
Rotating DC switch to the “OFF” position will immediately cut off the flow of DC
current.
Rotate the DC switch to the “ON” position, before restarting the inverter.
2.3 Technical Description
2.3.1 Principle Description

PV strings input voltage is transmitted to DC BUS via Boost circuit.
The SG36KTL-M is equipped with MPPTs for 3 DC inputs to ensure that the
maximum power can be utilized even in different PV modules installation
conditions.
Inversion circuit converts DC power into AC power, which will be fed into the utility
grid via AC terminals. Protective circuits are designed to guarantee inverter safe
operation and human safety.
DC switch is integrated for safe disconnection of DC current. The inverter provides
standard interface RS485 for communication. Inverters are also provided running
records display and parameters configuration via human-computer interface– LCD
display panel.
The principle design is illustrated below:
9
Fig. 2-5 Main Circuit Diagram of SG36KTL-M
2.3.2 Functions Description

Inverter functions can be grouped as the following:
 Conversion function
Inverter converts the direct current power into alternating current power, which
conforms to the grid requirement of its installation country.
 Data storage and display
Inverter stores essential data including running information and fault records,
and displays them on integrated LCD display.
 Parameters configuration
Inverter provides various parameters configuration for optimal operation.
 Communication interface
Standard RS485 interface for connecting other monitoring devices into the PV
system is included.
 Protection functions
− Short circuit protection
− Insulation resistance to ground surveillance
− Inverter output voltage surveillance
− Inverter output frequency surveillance
− Residual current protection
− DC component of AC output current surveillance
− Anti-islanding phenomena protection
− Ambient temperature surveillance
− DC over-voltage protection
− Over current protection
10
− Power module over-temperature protection
2.3.3 Derating
Derating the output power is a way to protect the inverter from overload and
potential faults. Inverter’s derating function can be activated in the following
scenarios:
 Grid voltage too low
 Temperature too high (Inner temperature and power modules temperature)
 Power limit setting on the inverter LCD display or remote dispatch
 Grid frequency too high (when the Country selection is “DE” or “IT”)
Power Limit Setting

User may allocate output power value of the inverter via LCD control panel or the
remote dispatch from the grid company. Under this kind of power derating, the
operating states will display on the LCD screen.
Over-temperature Derating
Power modules over-temperature may result from high ambient temperature, poor
ventilation or fault of fans. Over-temperature derating may protect the inverter as
well as the power modules against damage.
 When the modules temperature exceeds an upper limit, the inverter start to
gradually derating until the temperature decreases to normal range.
 When the inner temperature exceeds an upper limit, the inverter start to
gradually derating until the temperature decreases to normal range.
11
Lower limit of the over-temperature derating: 60% of the nominal

power.
If the modules temperature and the inner temperature are both exceed
the limit, the actual derating power value will be the less one.
Grid Under-voltage Derating

Once the grid voltage is in the defined range of Vgrid(Vmin…400V), the inverter will
decrease the power output.
P[Vmin…400V] = Pmax × (Vgrid / 400V)
Fig. 2-6 Grid Under-voltage Derating
12
3 Installation Flow
Fig. 3-1 shows the installation flow of inverter. Please follow these procedures when
installing the inverter.
Fig. 3-1 Installation Flow Chart
13
3 Installation Flow User Manual
Tab. 3-1 Description of Installation Flow

Order Description Reference Chapter
1 Unpacking and inspection Section 4.1
Read this manual, especially the section on “safety
2 Chapter 1
instruction”
3 Store the inverter unit if not install immediately Section 4.4
4 Choose the best installation site Section 5.1
5 Moving the inverter to installation site Section 5.2
6 Install the inverter against the chosen wall Section 5.3
Electrical connections include DC, AC, ground and
7 Section 6.3...6.7
communication(optional)connection
8 Examine before commissioning Section 7.1
Start up inverter and configure corresponding
9 Section 7.2
parameters
10 Troubleshooting Section 9.1
14
4 Unpacking and Storage
4.1 Unpacking and Inspection
The unit is thoroughly tested and strictly inspected before delivery. Damage may
still occur during shipping.
 Check the packing for any visible damage upon receiving.
 Check the inner contents for damage after unpacking.
 Check the completeness of delivery contents according to the inner packing list.
If there is visible damage to the packaging or the inner contents, or if there is
something missing, contact the unit dealer.
Do not dispose of the original packaging. It will be the best choice to store the
inverter by re-using the original packaging.
Fig. 4-1 Paper Packaging of Inverter
15
4 Unpacking and Storage User Manual
4.2 Identifying Inverter

A nameplate is attached to one side of the inverter and the carton respectively. It
provides information on type of inverter, along with the most important
specifications, marks of certification institutions, website and serial number which is
available and identified by Sungrow.
Fig. 4-2 Nameplate of Inverters
Item Description
1 SUNGROW logo and product type
2 Technical data of inverter
3 Marks of certification institutions of inverter
4 Company name, website and origin
Tab. 4-1 Description of Icons on the Nameplate
Icon Description
Don’t dispose of the inverter with the household waste.
Refer to the corresponding instructions.
TUV mark of conformity.

The inverter is in compliance with directives of TUV.
CE mark of conformity.
The inverter is in compliance with directives of CE.
C-tick mark of conformity.
The inverter is in compliance with directives of C-tick.
16
User Manual 4 Unpacking and Storage
4.3 Delivery Contents
Fig. 4-3 Delivery Contents
*Images shown here is for reference only! Actual product you receive may differ.
A Inverter unit ---
B Backplate It is used for mounting inverter onto the wall.
Documents include quality certificate, packing list, product
C Documents
test report, and quick user manual.
D Fastener set Six units. It is used for fastening backplate onto metal frame.
E Fix screws 2 M4×16 screws for fix the inverter to the backplate.
DC Eight pairs. PV input cables must be equipped with the
F
connectors connector.
MC4 cable Eight pairs. Please insert MC4 cable gland to the
G
gland unconnected DC input terminal.
4.4 Storage of Inverter

Store the inverter properly when the inverter is not to be installed immediately.
Sungrow shall hold no liability for the corrosion of the device or the failure of device
internal components caused by storage of the device not following the
requirements specified in this manual. Inverter must be packed into its original
carton with the desiccant bags inside.
 The unit must be packed into original carton and desiccant must be put inside. If
the original packaging is not available, an equivalent carton which is able to
support the unit weight and size can be used.
 The packing should be sealed by adhesive tape.
17
4 Unpacking and Storage User Manual
 The unit must be stored in a clean and dry place to protect against dust and
moisture.
 Relative temperature: -30℃…85℃; Relative humidity: 0-100%.
 If one inverter is stacked on top of the other inverter, the max. stack layer should
be two.
 It is very important to keep the packing away from chemicals. Otherwise it will
lead to corrosion.
 Periodically（six months) check for any visible damages during the storage period.
Replace the packing in time if necessary.
 The packaging should be kept upright.
 If the inverter is stored for half a year or longer time, local installer or service dept.
of Sungrow should perform a comprehensive test before connecting the inverter
into PV power system.
18
5 Installing Inverter onto Wall
5.1 Selecting Installation Location
Selecting an optimal installation location for the inverter is decisive for its operating
safety as well as its expected efficiency and service life.
 Take the load capacity of the wall into account. The wall (such as concrete wall
and metal structure) should be strong enough to hold the weight of the inverter
over a long period of time.
 Install the unit where is accessible to install, electrical connect or service.
 Do not install the unit on the wall of flammable
materials.
 Do not install the inverter where contains flammable

materials or flammable gas in the vicinity of the unit
installation.
19
5 Installing Inverter onto Wall User Manual
 Install the unit at eye level for easily buttons

operation and display read.
 Do not install the inverter upside down or leaning forward.
>450mm
The inverter should meet the following requirement if it is to be installed
titled (leaning backward).
 Take sunshade methods to the inverter that is installed outdoors.
 The lowest part of the inverter should be no less than 450mm to the
ground. The air inlet cannot be blocked by sundries.
 It is recommended to install the inverter on the frame if you select the titled
installation or the horizontal installation method.
Sungrow will provide detailed frame installation solution. If you do not use the
frame to install the inverter, please make sure the installation place meets the
requirement described in this section. The image of the frame and the inverter that
is installed to the frame is shown below.
The frame is an optional accessary. Please order it from Sungrow. You

can also use self-made frame after consulting Sungrow.
20
User Manual 5 Installing Inverter onto Wall
 The inverter unit with IP65 can be installed

indoors or outdoors also.
 The ambient temperature should range from

-25°C to 60°C.
 The relative humidity range of the installation

site is 0-100%.
 Avoid exposing inverter to direct sunlight or rain or snow to extend its service life
despite the IP65 protection degree. Exposure to the sun may cause additional
internal heating which will cause power reducing. Shaded site of the building is
preferred.
 Take enough space for convection into consideration during installing multiple
inverters. It is suggested that position the multiple inverters in a staggered way if
necessary.
21
 Do not install the inverter in a closed cabinet.

Otherwise, the inverter will not operate
normally. It is necessary to make sure that
hot air will be discharged by forced
ventilation.
 Do not install the inverter where children can
reach.
 Do not install the inverter in living area. Noise
can be produced during running of inverter,
which may affect your daily life.
5.2 Moving Inverter to Installation Site

If the inverter is to be installed, remove the unit from the packaging and move it to
the chosen installation site. During the moving process, the following instructions
should be obeyed.
 Always remember the weight of the inverters.
 Grasp the equipment handles by both hands by means of handles.
 Move the unit with the help of others or the lifting device.
 Do not release the equipment unless it has been secured to the wall firmly.
5.3 Installing the Inverter

Inverter is installed onto the wall by means of backplate enclosed in the packaging.
If you don’t use the supplied backplate, you may drill holes refer to its dimension
below.
22
Fig. 5-1 Dimensions of Backplate(unit: mm)
The stainless fasteners are supplied for attaching the backplate to metal frame.
Fig. 5-2 Dimensions of Fastener Set for Metal Frame(unit: mm)
To install the inverter to concrete walls, user needs to purchase

expansion bolts with proper size (recommended: M10*65) to fix the
backplate to the concrete walls.
5.3.1 Installing on Metal Frame

Step 1 Remove backplate and fasteners from the packaging.
Step 2 Choose the best installation site according to above requirements. Place the
backplate onto the chosen metal frame and adjust it until it is in a horizontal
position.
Step 3 Mark the positions to drill holes by using the backplate as the template.
Step 4 Drill 6 holes at the marks you have made. If the shape of the metal frame
doesn’t fit the holes on the backplate, re-drill holes on the backplate of
appropriate position according to the chosen frame.
In order to avoid electrical shock or other injury, inspect existing electronic

or plumbing installations before drilling holes.
23
Step 5 Fasten the backplate against the metal frame with bolts and nuts. The
dimensions of fasteners used in the following diagram are recommended.
The torque for fastening the nut is 35 Nm.
Item Description Remark

A Hexagonal socket nut M10
B Spring washer -
C Washer -
D Hexagonal bolt M10*45
E Metallic wall -
F Backplate -
Step 6 Lift up the inverter above the backplate and then slide down to make sure
that the recesses on the back of the inverter fit perfectly together with the
backplate.
Step 7 After fit the inverter to the backplate, fasten the inverter to the backplate
with two M4×16 screws.
24
5.3.2 Installing on Concrete Wall

Step 1 Remove backplate and fasteners from the packaging.
Step 2 Place the backplate onto the chosen concrete wall and adjust it until it is in a
horizontal position.
Step 3 Mark the positions to drill holes using the backplate as the template.
Step 4 Drill holes according to the marks made before.
In order to avoid electrical shock or other injury, inspect existing electronic

or plumbing installations before drilling holes.
Step 5 Attach the backplate to the wall firmly with expansion bolt set. The torque
for fastening the nut is 35 Nm.
25
Step 6 Lift up inverter above the backplate and then slide down to make sure that
the recesses on the back of the inverter fit perfectly together with the
backplate.
Step 7 After fit the inverter to the backplate, fasten the inverter to the backplate
with two M4×16 screws.
26
6 Electrical Connection
Once the inverter is firmly attached to the appropriate location, it can be connected
to the PV power system.
Installation shall comply with local regulations and technical rules. Installation shall
comply with the relevant instructions of AS 4777.1. All electrical connection should
follow the National Wiring Rules of Standard AS/NZS 3000.
Improper operation during the wiring process can cause fatal injury to the
operator or unrecoverable damage to the inverter.
Only qualified personnel can perform the wiring work.
Prior to any electrical connection, keep in mind that inverter has dual power
supplies. It is mandatory for technical personnel to wear personal protective
equipment: helmet, footwear and gloves during the electrical work.
6.1 Terminals Description

All electrical terminals and cable openings of the inverter are located at the
connection cabinet as Fig. 6-1.
27
6 Electrical Connection User Manual
Fig. 6-1 Connection Cabinet Description
No. Description No. Description
Plinth of DC SPDs (Surge
1 DC switch 6
Protection Devices)
2 Configuration circuit board 7 PV input terminals
3 AC connection terminal block 8 Communication cable glands
4 PE terminal 9 AC cable gland
5 Second PE terminal 10 Waterproof air valve
28
User Manual 6 Electrical Connection
6.2 Connecting Inverter to AC Grid

6.2.1 AC Side Requirements
Only after receiving prior approval from the local grid company as
required, should you connect the inverter to the grid.
Prior to connecting to the utility grid, verify whether the grid voltage and frequency
are within the range of inverter output parameters, referred to “Appendix”.
Otherwise consult local grid company for solution.
AC Side Circuit Breaker

An independent three or four-pole circuit breaker (minimum size value 63A) for
each inverter must be installed at the output side to ensure that the inverter can be
securely disconnected.
 It is not allowed for several inverters to use the same circuit breaker.
 It is not allowed to connect loads between inverter and circuit breaker.
Residual Current Device

With an integrated universal current-sensitive residual current monitoring unit
inside, the inverter is able to distinguish the fault currents from normal capacitive
leakage currents. The inverter will disconnect from mains as soon as a fault current
of more than limit value has been detected.
Requirements of Multiple Inverters in Parallel Grid Connection

If several inverters are operated in parallel connection to grid, different
requirements should be obeyed.
Scenario 1:
Several inverters are operated
in parallel connection to the
three-phase Low Voltage grid.
Requirements:
Please contact Sungrow for technical evaluation if the grid-connected power
exceeds 1.6MVA.
29
Scenario 2:
Several inverters are operated in parallel connection to low-voltage side of MV
transformer. The high-voltage side of MV transformer is connected to the Middle
Voltage Grid.
Requirements:
 Please contact Sungrow for technical evaluation if the grid-connected power
exceeds 1.6MVA.
 The rate voltage on the low-voltage side of transformer must meet the inverter
output electrical specification. A neutral point is necessary and must lead
outwards as neutral conductor.
Transformer with a short-circuit impedance no more than 7% is

recommended.
6.2.2 Grid Connection

An AC terminal block inside the connection cabinet is used for the five-wire grid
connection (L1, L2, L3, N,PE) of the inverter. And feed-in power is always three-phase
via the AC terminal.
If the AC side has anti-PID function, the voltage of the grid-connection side
transformer or the AC output of the low-voltage switch cabinet to the ground
may be increased. The following requirements therefore need to be met.
（1） If the low-voltage winding is Wye, the neutral point cannot be

grounded;
（2） The max. effective voltage of the inverter AC output to the ground:
850V; peak value: 1000V. The max. continuous work voltage and the
action voltage of the SPD selected for the transformer low-voltage side
and the AC combiner box should meet the above requirements. The
“3+1” solution shown below is recommended. The max. continuous
work voltage of M1, M2, M3 and M4 is 440VAC;
30
（3） The withstanding voltage of the low-voltage winding side of the

transformer, the AC cables and the secondary devices (including the
relay protection, detection & measuring, and other related auxiliary
devices) to the ground should not be lower than 850V.
If AC side has no anti-PID function or other special requirements, please ground

the grid neutral point or the AC output terminals “N” and “PE” may be connected.
AC Cable Requirements
Consider the following facts when select AC cables specifications and types:
 The grid impedance of the AC cable must correspond to the specification to
avoid unintended disconnection from the grid or derating of the output power.
 Voltage drop and other consideration may use the larger size cables. Avoid
power loss in cables of more than 1% of nominal inverter rating.
 Withstand ambient temperature;
 Layout type (inside wall, underground, free air etc.);
 UV resistance and so on.
31
Connecting Inverter to AC Grid
Danger to human life due to high voltage existing inside the inverter!
Make sure that all the DC and AC cables to the inverter are not live before
you start the electrical work.
Do not turn on the AC side circuit breaker until all inverter electrical
connections have completed.
Step 1 Disconnect AC circuit breaker and prevent it from reconnection
inadvertently.
Step 2 Loose the six screws on the lower connection cabinet.
Step 3 Strip off AC cables as shown below.
For flexible cables (stranded wires), use cold pressing terminal lugs
(plastic sleeves).
The cross-section of the AC cable conductor must be sized in order to prevent
accidentally disconnections of the inverter from the grid due to high impedance of
the cable that connects the inverter to the power supply point.
No. Description Remark

Accepted cable external diameter ranges from
A* Protective layer
37~44 mm.
Length of insulation to be
B 24 mm
stripped off
C Insulation layer -
D Cross section of AC cables Range: 16-50mm2
Step 4 Unscrew the packing nut of the AC cable gland; poke and remove the plastic
plug inside the cable gland by screwdriver.
Step 5 Fix the AC cable to the corresponding terminals with torque of 8…12 Nm.
32
*Images shown here is for reference only! Actual product you receive may differ.
 Observe the pin assignment of AC terminal block. If a phase wire is

connected to the “PE” terminal, it may permanently destroy the inverter.
 Please avoid squeezing the cable insulation layer into the AC terminal.
Improper connection may affect the normal operation of the inverter.
Step 6 Screw cap nut tightly onto the cable.
Step 7 Seal the gaps between the AC cable and the gland inside the lower part of
the cabinet by fireproofing mud.
6.3 Connecting Inverter to PV Arrays
Lethal voltage exists!

PV arrays produce electrical energy when exposed to light and thus can
create an electrical shock hazard.
Make sure that the PV impedance to the ground is proper before connecting
the PV array to the inverter.
6.3.1 PV Inputs Configuration

The SG36KTL-M inverter has three PV input areas DC1 input、DC2 input and DC3
input, each with its MPP tracker.
33
There is a risk of inverter damage! The following requirements should be met;

otherwise they will lead to loss of any and all warranty rights.
 The inverter internal cable connection cabinet is equipped with positive
fuse and no negative fuse. During system design, configure or not
configure the external fuse to the negative cables of the string according
to the local regulations.
 Make sure that the maximum short circuit current of each DC input is less than
inverter allowable limit.
 Make sure that the maximum open voltage of each string is less than 1100V.
Voltage over 1100V can damage the inverter.
The three PV inputs work independently, each with its own MPPT. Therefore the four
PV inputs can be different with each other, including different PV module types,
different numbers of connected in PV string, different tilt angles or orientation angle
of PV modules.
As shown in the following diagram, the inverter should choose independent mode
due to different orientation angle between the three PV inputs.
PV Input 1
MPPT1
PV Input 2
Inverter Inside
MPPT2
PV Input 3
MPPT3
To make sure maximum DC power can be utilized, PV strings connected to

individual input MPPT should have a homogenous structure, including the
same type, the same number, identical tilt and identical orientation.
Prior to connecting the inverter to PV inputs, the following electrical specifications
must be met simultaneously:
Open-circuit Voltage Short-circuit Current
Total DC Power Limit
Limit for Each Input Limit for Each Input
36.8KW 1100V 36A
Considering the negative voltage temperature coefficient of PV module, more
attention should be paid to the open-circuit voltage of PV strings when designing at
the lowest ambient temperature.
34
TakeYL250P-29bPV cells for example.

Item Parameter
PV cell type YL250P-29b
Power 250W
Open-circuit voltage (STC) 37.6V
Short-circuit current (STC) 8.92A
Open-circuit voltage temperature coefficient (β) -0.32%/°C
No. of PV cells in a PV string 22
Under the STC condition, where ambient temperature is 25°C, the open-circuit
voltage of PV cells is 37.6V×22=827.2V<1100V.
Supposed that the lowest temperature is -25°C, the open-circuit voltage of PV cells is
22×37.6V×[1+β×(min. ambient temperature- STC temperature)] =
22×37.6V×[1+(-0.32%/°C) ×(-25°C-25°C)]=952.4V<1100V (meet the operation
requirement).
Therefore, PV string should be designed to meet the open-circuit voltage
requirement even under the lowest ambient temperature condition.
6.3.2 PV Connection Procedures

DC cables from PV strings should be equipped with DC connectors.
Sungrow provides corresponding plug connectors in the scope of delivery for quick
connection of PV inputs. Pairs of MC4 DC connectors are supplied in the scope of
delivery.
To maintain IP65 weatherproof function of inverter, only the supplied

DC connectors or the connectors of the same protection class can be
used.
DC Cable Requirements
Tab. 6-1 DC Cable Requirements
Cross-section Outer cable Max. Withstand Max. input current
Area Range diameters Voltage for each PV string
4...6mm2
6…9mm 1100V 12A
12AWG…10AWG
The input current of each input channel should be less than 12A, otherwise
the fuse may blow out.
35
DC Cable Connection
Make sure that all the DC and AC cables to the inverter are not live before
you start the electrical work.
Step 1 Strip off 7mm insulation layer from
all DC cables.
Step 2 Assemble cable ends with crimp

contacts by crimping pliers.
Step 3 Lead cable through cable gland.

Step 4 Insert the crimp contact into the
insulator until it snaps into place.
Then pull gently to check if it is
correctly engaged.
Step 5 Screw the cable gland to front
insulator with tightening torque
2.5…3 Nm.
For further assembly and connection instruction, please visit the

webpage of the device manufacturer.
Step 6 Make sure the connection cable of PV string for the correct polarity.
The inverter will not function properly if the DC polarities are reversed.
36
Step 7 Disconnect the DC switch.
Step 8 Check the connection cable of PV string for the correct polarity and that the
open-circuit voltage does not exceed the inverter input limit 1100V, even
under the lowest operating temperature.
• Check the positive and negative polarity of the PV cells. After

confirmation, you can insert the DC connectors into the input terminals
on the bottom of the inverter.
• For the same MPPT, reverse connection of a single string is prohibited.
A permanent failure of the system or inverter may follow if otherwise.
Step 9 Insert the positive and negative DC connectors into the input terminals on
the bottom of the inverter until there is an audible sound.
37
Step 10 Connect other PV strings following the above-mentioned procedures.

Step 11 Seal the unused DC terminals with the waterproof plugs.
6.4 Grounding the Inverter
Because of the transformer-less design of the inverter, neither the DC

positive pole nor the DC negative pole of the PV string is permitted to be
grounded.
6.4.1 Grounding System Overview

All non-current carrying exposed metal parts of the equipment and other
enclosures in the PV power system should be grounded (e.g., PV arrays frame and
inverter enclosure).
Where there is only one inverter in the PV power system, connect “PE” cable to the
ground.
When there are multiple inverters in the PV system, they can be multi-point
grounded. Connect PE cables of all inverters and the mounting metal frames of PV
array to the equipotential cable (according to the on-site situation) to realize
equipotential connection.
38
Fig. 6-2 Grounding for Inverter
6.4.2 Second Protective Earth Terminal
Position of Second PE Terminals

There is a second PE terminal on one side of the inverter and it should be grounded.
Fig. 6-3 Second PE terminal
39
The ground connection of this second PE terminal cannot replace the

connection of the PE terminal of the AC cables. Make sure the two PE
terminals are all grounded reliably. Sungrow shall hold no liability for any
possible consequences caused by ignorance of this warning.
Cable Connection

A Screw M6×12mm
B Lock washer -
C Washer -
D Cable socket -
Yellow-green
E -
cable*
*the cross-sectional area of the
Fig. 6-4 Second PE connection yellow-green cable shall be exactly the
same with that of the PE cable of the AC
* Connection parts are not within the cable.
scope of delivery
6.5 Communication Connection

6.5.1 Communication Overview
The inverter operation information can be transferred via its integrated RS485
interface to a PC with monitoring software (such as SolarInfo Insight), or to data
logging device (such as SolarInfo Logger).
RS485 is the standard communication choice for inverter.
The communication terminals (RS485) are located at the bottom of the inverter. And
the RS485 A/B terminal blocks are on the configuration circuit board.
If a 120Ω terminating resistor is to be connected between the communication cable
A and B, connect the terminal resistance by using the dip switch.
40
Before communication connection, prepare communication cable.
RS485 cable’s requirements to ensure quality of communication:

 RS485 shielded twisted pair cables
 Shielded network cable
Unscrew the packing nut of the Communication cable glands; poke

and remove the plastic plug inside the cable gland by screwdriver
before communication cable connection.
A converter such as RS485-232 converter or SolarInfo Logger, which

converts 485 to 232 signal, is needed between inverter and PC.
6.5.2 Communication System
For Single Inverter

Where there is only one inverter, a RS485 cable enables connection between
inverter and data logging device.
41
Communication Connection
Inverter Terminating Resistor
(RS485 bus connection)
Only out.
No
Single one
For Multiple Inverters

Where there is more than one inverter, all inverters can be connected to data
logging device in daisy chain. The first and last inverters in the chain must be
terminated with a resistor of 120Ω. The shielding layer of RS485 cable should be
single-point grounded.
 The length of RS485 communication cable should be less than 1200m.

 If several inverters communicate with each other and connect to the
SolarInfo Logger, at most 4 daisy chains are supported and 60 devices
in total can be connected (i.e. 4 daisy chains can be connected with at
most 15 devices connected to one chain or 3 daisy chains are
connected with at most 20 devices connected to one chain).
42
Communication connection Terminating Resistor

Inverter
(RS485 bus connection) n≤15 n>15
Only out No Ye
Inverter 1
In and Out
No
Inverter
2~n-1
In and Out
No Yes
Inverter n
6.5.3 RS485 Communication Connection
RS485A/B Bus Connection

Step 1 Lead the RS485 shielded twisted pair cables through the communication
cable gland to the configuration circuit board.
Step 2 Trip off the insulating layer of the communication cables for approximately 7
mm. Connect the cables to the RS485 bus terminal blocks.
43
Step 3 According to the position of the inverter (refer to the prior section), repeat
step 1…2 to connect the other RS485 cables.
Step 4 Pull cables outwards to confirm whether they are fastened firmly.
Step 5 According to the position of the inverter (refer to the prior section) switch ON
or OFF the terminating resistor.
Step 6 Tighten the tread-lock sealing lock. Block off the vacant terminals to protect
the inverter’s internal from dust and moisture.
Step 7 Seal the gaps between the communication cable and the gland inside the
lower part of the cabinet by fireproofing mud.
Step 8 If there is no other connection procedure, recover and fix the front cover of
the connection cabinet.
Step 9 Now perform RS485 communication connection as the diagram shown
above. Connect the other end of cable to other devices. Communication
terminal definition is referred to device manual.
Step 10 Verify the communication connection and configure the
communication parameters.
If there is more than one inverter to communicate with a PC or a data

logger, it is crucial to configure the communication parameters of each
inverter. See “10.12 Communication Parameters Setting”.
SolarInfo logger and RS485-232 converter are optional parts and can be
ordered from Sungrow.
44
6.5.4 PLC Communication Connection

The inverter internal PLC communication module is compatible with the PLC Box
provided by Sungrow. For the detailed connection information, please refer to the
User Manual of the PLC Box.
The PLC Box is an optional device that can be ordered from Sungrow.
The PLC Box conducts data communication by directly using the AC
output cable of the inverter and thus saves the trouble to lay and
maintain the special communication cables. The RS-485 port of the PLC
Box supports the transparent transmission of the MODBUS-RTU and is
completely compatible with the monitoring devices and software of the
original RS-485 communication method.
45
7 Commissioning
Commissioning is a critical part for a well-installed PV system, which can protect
against fires, injury and electrical shock.
7.1 Inspection before Commissioning

Before starting the inverter, you should check the following items.
1. Inverter unit is accessible for operation, maintenance and service.
2. Re-check that the inverter is firmly installed onto the wall.
3. Space for ventilation well is provided for one inverter or more than one
inverter.
4. Nothing is left on the top of the inverter unit.
5. Inverter and accessories are correctly connected.
6. Cables are routed in safe place or protected against mechanical damage.
7. Specification of AC circuit breaker is reasonable.
8. Terminals not used underneath the inverter are sealed.
9. Warning signs & labels are suitably affixed and durable.
7.2 Commissioning Procedure

If all checking items mentioned above meet the requirements, precede the
following procedures to start up the inverter for the first time.
Step 1 Close external AC circuit breaker.
Step 2 Rotate DC switch to “ON” position.
Step 3 Suppose there are sufficient sunlight and
enough DC power. PV arrays initialize and
supply DC power to inverter. The LCD display is
activated to check the validity first. If there is a
defect on the display, contact Sungrow.
46
User Manual 7 Commissioning
Step 4 Press  to choose country code. Confirm the

settings by Pressing ENTER.
Step 5 Select the country code according to the

inverter’s installation country. Each country
code represents corresponding local
protective parameters that have been preset
before delivery. Before country setting, there is
warning screen.
 After setting the Country parameter, please proceed to set other

parameters of the inverter in accordance with the specific
requirements of the local grid. Before commissioning, please check
thoroughly if the set parameters meet the local grid requirement.
Refer to “10.11 Protection Parameter Setting” for country code explanation. If the
inverter is installed where the country code is not included, please choose item
“Other” and manually set the protective parameters.
If the country code is not set correctly during commissioning, reset the
protective parameters as dictated in “10.11 Protection Parameter Setting”.
There may be faults if otherwise.
Step 6 If the country code set as GR, a Grid

codes page as shown in the right will
appear. Press  to select grid code
and press ENTER to confirm.
47
7 Commissioning User Manual
Step 7 If the country code set as DE, a Grid

appear, where LV signifying
low-voltage grid; MV signifying
medium-voltage grid. Press  to
select grid code and press ENTER to
confirm.
Step 8 If the country code set as TK, a Grid

Step 9 If the country code set as TH, a Grid

codes page special for Thailand will
Step 10 If the country code set as Other,

a Grid codes page as shown in the
right will appear. Press  to select
grid code and press ENTER to
confirm.
Step 11 If the country selected is not the

abvementioned 5 countries, enter the
next step directly.
Step 12 After selecting the Grid Code,
there will be a “Pro-stage” type
selection screen and then
corresponding sub-menu will come
up. For detailed information, please
refer to “Protective Parameters
Setting”.
48
User Manual 7 Commissioning
Step 13 Set the inverter time as per local

time. Incorrect time setting will affect
the data logging. Press  to move
the cursor and Press  to set the
specific time and date. press ENTER
to confirm setting.
Step 14 After configuring all parameters,

there will be a “setting confirmation”
screen. Check whether all
above-mentioned parameters are
correct. Confirm by press ENTER.
Cancel by Pressing ESC and reset.
Step 15 Inverter will enter into startup

process. Observe the status of LED
indicators and the LCD main screen. If
commissioning succeeds, the “RUN”
indicator will be on and “Run” will be
displayed on the “State” area.
If commissioning fails, the “FAULT” indicator will be on and “Fault” will occur on the
display. Press  to view “current fault” information. Remove the existing fault and
then repeat the commissioning procedures.
49
8 Disconnecting, Dismantling and
Disposing the Inverter
8.1 Disconnecting the Inverter
For maintenance work or any service work, inverter must be switched off. In normal
operation, switching off is not necessary.
In order to disconnect the inverter from the AC and DC power sources, you should
proceed as follows. Otherwise you will be exposed to lethal voltages or the inverter
will be damaged.
Step 1 Disconnect the external AC circuit breaker and prevent it from reconnecting.
Step 2 Rotate the DC switch to the “OFF” position and then pull off all the PV string
inputs
Please strictly follow the sequence of the above procedures. Inverter will
not work normally if otherwise.
Step 3 Wait about ten minutes until the capacitors inside the inverter have
discharged.
Step 4 Loose the six screws on the lower connection cabinet and then remove the
lid.
Step 5 Measure AC voltage to ground at the AC terminal to confirm AC output of
inverter at the AC circuit breaker is voltage free.
Step 6 Loose screws to remove AC cables.
Step 7 Disconnect DC cables from the inverters.
8.2 Dismantling the Inverter

Refer to Chapter 5 and Chapter 6 to dismantle the inverter in reverse steps.
If the inverter will be reinstalled in the future, please refer to 4.4 Storage of
Inverter for a proper conservation.
50
User Manual 8 Disconnecting, Dismantling and Disposing the Inverter
8.3 Disposing the Inverter

Users should take the responsibility for the disposal of the inverter.
Some parts and devices in the inverter, such as the LCD display, batteries,
capacitors, may cause environment pollution. Users must comply with the
related local regulations to avoid pollution.
51
9 Troubleshooting and
Maintenance
9.1 Troubleshooting
9.1.1 Troubleshooting of LED Indicator
See “Tab. 2-2 Description of LED Indicator Status” for definition of LED’s states.
Type of fault Troubleshooting
LED indicators 1. Disconnect AC side circuit breaker.
and LCD screen 2. Rotate DC switch to the “OFF” position.
cannot be lit 3. Check the polarity of DC input.
1. Disconnect AC side circuit breaker.
2. Rotate DC switch to the “OFF” position.
3. Check the correctness of electrical connection of inverter. See
“RUN” indicator
“6 Electrical Connection”.
goes out
4. Check whether DC input voltage exceeds the inverter start
voltage of inverter.
5. If all above conditions are OK, please contact with Sungrow.
1. A fault is not removed yet.
“Fault” indicator 2. Perform troubleshooting in according to fault type in LCD
is lit screen. See “9.1.2 Troubleshooting of Faults in LCD Screen”.
3. If it cannot be solved, please contact Sungrow.
1. 1. Warning fault occurs of the inverter.
“RUN” indicator is 2. Perform troubleshooting in according to fault type in LCD
blinking screen. See “9.1.2 Troubleshooting of Faults in LCD Screen”.
3. If it cannot be solved, please contact Sungrow.
9.1.2 Troubleshooting of Faults in LCD Screen

When faults occur, “Fault” state will be shown on the main screen. Press  to view
multiple “current fault” information pages.
52
User Manual 9 Troubleshooting and Maintenance
Fault
Description Troubleshooting
Code
1. Check the voltage of the grid.
2. If the grid voltage exceeds the permissible
The grid voltage
range of inverter protection parameters, ask
002 exceeds inverter
utility grid company for solution.
allowable upper limit.
3. If the grid voltage is within the permissible
range, contact Sungrow Service Dept..
1. This is a short-term fault due to grid
Grid transient voltage condition. Wait a moment for inverter
003 exceeds the permissible recovery.
range 2. If the fault still exists, please contact
Sungrow Service Dept..
1. Check the grid voltage.
2. If the grid voltage exceeds the permissible
The grid voltage is
range of inverter protection parameters, ask
004 below inverter’s
utility grid company for solution.
allowable lower limit.
3. If the grid voltage is within the permissible
range, contact Sungrow Service Dept..
1. This is a short-term fault due to grid
condition. Wait a moment for inverter
The grid voltage is too
005 recovery.
low.
2. If the fault still exists, please contact
1. The inverter will resume if the output
The AC output current
current falls below the protection value.
006 exceeds inverter
protection limit.
Transient AC The inverter will self-recover after several
007
overcurrent seconds.
The grid frequency 1. Check the grid frequency.
008 exceeds inverter 2. If the grid frequency exceeds the
allowable upper limit. permissible range of inverter protection
parameters, ask utility grid company for
The grid frequency is solution.
009 below the inverter 3. If the grid frequency is within the
allowable lower limit. permissible range, contact Sungrow Service
Dept..
1. Check whether AC circuit breaker is
triggered.
2. Check whether AC cables are all firmly
connected.
010 Islanding
3. Check whether grid is not in service.
4. If all conditions are OK and this fault still
occurs in the LCD screen, contact Sungrow
Service Dept..
53
9 Troubleshooting and Maintenance User Manual
Fault
Code
The DC component of 1. Wait a moment for inverter recovery.
011 AC current exceeds 2. If the fault occurs repeatedly, contact
inverter limit. Sungrow Service Dept..
1. Check the PV strings for ground fault.
A failure current is
012 2. If the fault occurs repeatedly, contact
detected.
1. Wait a moment for grid recovery.
2. If the grid parameters exceed the
permissible range, ask utility grid company for
Grid abnormal is
013 solution.
detected
3. If the grid frequency is within the
permissible range, contact Sungrow Service
Dept..
The average grid voltage
1. Wait a moment for inverter recovery.
exceeds the permissible
range for over 10
minutes.
1. Check the model of the AC cables.
Grid impedance exceeds 2. Wait a moment for inverter recovery.
015
inverter’s limit 3. If the fault occurs repeatedly, contact
The AC output
overloads.
Unbalance between the 1. Wait a moment for inverter recovery.
017 three phase voltages is 2. If the fault occurs repeatedly, contact
detected Sungrow Service Dept..
The transient bus
voltage is high.
020 The bus voltage is high. 2. If the fault occurs repeatedly, contact
PV1 or PV3 input Check the layout and the wiring of PV1 or PV3
021
overcurrent is detected input.
PV2 input
022 Check the layout and the wiring of PV2 input.
overcurrent is detected
PV configuration mode
Check the PV input configuration mode and
023 has changed during
restart the inverter when necessary.
inverter running.
1. Inverter will recover if the deviation value
Deviation from neutral
falls below the protection limit.
024 point voltage is
2. If the fault occurs repeatedly, contact
detected.
54
Fault
Code
1. Inverter will recover if the deviation value
Transient unbalance of
falls below the protection limit.
025 neutral point voltage is
detected
1. This is a short-term fault. Wait a moment for
Bus fluctuation voltage inverter recovery.
026
is high. 2. If the fault still exists, please contact
The temperature of 1. Check whether AC output power exceeds
036
module is too high the nominal power.
2. Check the functionality of the fans and
whether there are some abnormal fans. Please
The ambient replace broken fan if necessary.
037
temperature is too high 3. Clean air outlet grills.
Sungrow.
038 Relay fault is detected 2. If the fault occurs repeatedly, contact
The insulation resistance
is low. (ISO-flt)
AC or DC overcurrent 1. Wait a moment for inverter recovery.
040 fault, or DC overvoltage 2. If the fault occurs repeatedly, contact
fault. Sungrow Service Dept..
041 Sampling channel failure 2. If the fault occurs repeatedly, contact
If the fault occurs repeatedly, contact Sungrow
042 Current imbalance.
Service Dept..
The ambient Disconnect and stop the inverter. Wait for
043 temperature falls below ambient temperature to rise above -25 ℃
-25oC and then restart inverter.
There is a fault with
DC/AC inversion circuit
The PV configuration 1. Disconnect the inverter.
mode set on the display 2. Re-select PV configuration mode and
047 is not in accordance re-connect PV strings. For more detailed
with the configuration in information please refer to “6.3 Connecting
the connection cabinet. Inverter to PV Arrays”.
Phase-R current
048 1. Wait a moment for inverter recovery.
sampling channel fault.
Phase-S current
049 Sungrow Service Dept..
55
Fault
Code
Phase-T current
050
Hardware Overvoltage/
Overcurrent protection
Disconnect inverter and remove the broken
070 Fans are defective.
fan.
071 Fault with AC SPD It is necessary to replace the SPD. Contact
072 Fault with DC SPD Sungrow Service Dept..
Disconnect the inverter and replace the fuses.
073 Fuse has blown out
Contact Sungrow Service Dept..
A fault has occurred in the internal
Communication fault of communication of the inverter. However, the
074
LCD inverter continues feeding into the grid.
Contact Sungrow Service Dept..
1. Wait for higher irradiation.
Solar irradiation is not
2. If this recurs at medium irradiation, check
075 sufficient for inverter
the PV system design and correct the
operation.
connection of PV inputs.
Check the PV system design and correct the
076 PV overload
connection of PV inputs.
Check the PV1 input for disconnection or
PV1 power abnormal looseness.
078
warning If the warning fault still exists, please contact
Sungrow
079
Sungrow
080
Sungrow
1. Check the polarity of the PV inputs, if the
Reverse polarity warning polarity is reverse, please reconnect PV strings.
532-547
of PVS connection. 2. If the fault still exists, please contact with
SUNGROW.
56
Fault
Code
1. Check whether the PV array is shielded. If
the PV array is clear and is not shielded,
check whether the PV modules are faulty.
The output current of
2. Check the DC input cable for
548-563 the PVS is obviously
abnormal. disconnection. If so, reconnect the cable
and reset the PVS function.
3. If the fault still exists, please contact with
SUNGROW.
9.2 Maintenance
9.2.1 Routine Maintenance
Items Methods Period
Check the temperature and dust of the inverter.
Clean the inverter enclosure. Six months to a
System Check the humidity and dust of the environment. year (it depends
clean Meanwhile check whether the filter function of on the dust
the air inlet is ok. Clean the air inlet and outlet, contents in air.)
when necessary.
Check whether there is crack of the fan blade
Check whether there is any abnormal noise of the
Fans Once a year
fan.
Clean or replace the fans.
Check the fuses and the DC SPD.
Devices
Replace the fuse. Every 6 months
check
Contact Sungrow to order new DC SPDs.
9.2.2 Maintenance Instruction
Fans’ Maintenance
There are four fans at the side of the inverter for active cooling during running
operation. If the fans are dirty or out of work, the inverter may not be well cooled
down and its efficiency may accordingly decrease. Therefore it is necessary to clean
the dirty fans or replace the broken fans.
 Disconnect the inverter from the grid first and then PV arrays before any
maintenance work.
 Lethal voltage still exists in the inverter. Please wait for at least ten
57
minutes and then perform maintenance work.

 Fans’ maintenance work may only be performed by qualified electricians.
Step 1 Disconnect the AC circuit breaker.
inputs
Step 3 Wait for at least ten minutes.
Step 4 Disconnect all electrical connection in the reverse procedures in the “6
Electrical Connection”.
Step 5 Lift up the inverter over the backplate with the help of others and then
remove it from the wall.
Step 6 Place the inverter onto the platform.
Step 7 Unscrew the cover plate of the
fan.
Step 8 Clasp the groove (near the cover

plate of the fan) on the back of
the inverter by your figures and
pull out the slot of the fan.
Step 9 Press the hump of the latch hook

and unplug the cable connection
joint outwards.
Step 10 Remove fans from the

inverter.
Step 11 You can clean the dirty fans with soft brush or vacuum cleaner. Or
replace the broken fans.
Step 12 Re-assemble the fans onto the inverter.
Step 13 Connect the four connectors and fasten them with cable ties.
58
Step 14 Assemble the plate by fastening the four screws.

Step 15 Perform the electrical and mechanical connection and then restart the
inverter.
Replacing the String Fuses

For optional version inverter, it is necessary to replace the blown string fuses due to
overcurrent.
Step 1 Disconnect AC circuit breaker.
inputs
Step 3 Wait for at least ten minutes.
Step 4 Open the inverter as described in section “8 Disconnecting, Dismantling and
Disposing the Inverter”.
Step 5 Observe the string fuse assignment and check the fuse conductivity using
the multimeter. A non-conductive fuse indicates a fault in the affected string.
Step 6 Check the affected string by installer of the PV generator and replace the
defective string fuse with same specification (order from Sungrow).
Step 7 Remove the blown string fuse.
Step 8 Insert the new fuse into the fuse holder.

Step 9 Close the inverter and startup the inverter again.
Clean Air Inlet and Outlet

A huge amount of heat is generated in the process of running the inverter. The
inverter adopts a controlled forced-air cooling method.
In order to maintain good ventilation, please check whether there is anything
blocking the air inlet and outlet.
Clean the air inlet and outlet with soft brush or vacuum cleaner if necessary.
59
9.3 Contact Sungrow Service

Should you have any problems in operating on the inverter, please contact us:
Service hotline: +86 551 65327817
Email: [email protected]
We need the following information to provide you the best assistance:
 Type of the inverter
 Serial number of the inverter
 Fault code/name
 Brief description of the problem
60
10 Operation of LCD Display
10.1 Description of Button Function
Inverter offers two buttons for user to look up the running information and
configure parameters. The two buttons have multiple functions. Please refer to Tab.
10-1 before any operation onto inverter.
Tab. 10-1 Button function
Button Operation Description
Press for less than 2 Move upwards or downwards or scroll among set
seconds values. Hereinafter, it is referred to as “Press ”.
Return to the previous menu or cancel the
Press for more than
command. Hereinafter, it is referred to as “Press
two seconds
ESC”.
Press for less than 2 Move left or right, or turn pages. Hereinafter, it is
seconds referred to as “Press ”.
Enter into the sub-menu or confirm the
Press for more than
command. Hereinafter, it is referred to as “Press
two seconds
ENTER”.
If there is no button operation for:

 1 minute, LCD backlight is OFF;
 2 minutes, system returns to the default menu (main screen).
61
10 Operation of LCD Display User Manual
10.2 Inverter Menu Structure
Fig. 10-1 Menu Tree-English
62
User Manual 10 Operation of LCD Display
10.3 Main Screen

Once the inverter commissioning is finished, LCD display will enter the main screen
as shown in Fig. 10-2.
Fig. 10-2 Main screen

Tab. 10-2 Description of the main screen
State Description
After being energized, inverter tracks the PV arrays’ maximum power
Run point (MPP) and converts the DC power into AC power. This is the normal
operation mode.
Inverter enters Standby mode when DC side input is insufficient. In this
Standby mode inverter will wait within the Standby duration (set by user, refer to
10.10.1 Main Screen of Run-param).
Stop Inverter is stopped.
Inverter will stop operation by manual “stop” through LCD menu. In this
Key-stop way, inverter internal DSP stops. To restart the inverter, manually start
from the LCD menu.
Start… The inverter is initializing and synchronizing with the grid.
Upd-fail IAP upgrade failure
If a fault occurs, inverter will automatically stop operation, disconnect the
AC relay, and display the fault information on the LCD display with the
Fault “FAULT” indicator on.
Once the fault is removed in recovery time (set by user, refer to 10.10.1
Main Screen of Run-param), inverter will automatically resume running.
Warning Warning information is detected.
If inverter is in “Fault” state, press  or  to view “Current fault” information. To know
the meaning of the fault code, please refer to” 9.1.2 Troubleshooting of Faults in LCD
Screen”.
63
Tab. 10-3 Icon Description

Icon Description
Inverter is in IAP update process.
Inverter in power derating state.
Fans inside are working.
Inverter is operating in warning state.
10.4 Adjust Contrast

Step 1 Press ESC to enter into the contrast adjustment screen.
Step 2 Press  to increase the setting value and press  to decrease the value.
Step 3 Press ENTER to confirm the contrast setting.
Contrast adjustment range: 0…100%

Recommended value: 50% or 60%.
10.5 Checking Running Information

The main screen displays some basic information about the inverter. For more
detailed information, please operate as follows:
64
Main Screen (Press ENTER)→Menu→Run-inform (Press ENTER)

LCD display will show the detailed running information. Scroll pages by pressing 
/.
DC power input: the total PV input power.
Vdc[V]: DC voltage of each input.
Idc[A]: DC current of each input.
Pdc[W]: DC power of each input.
Check the DC current of each input.
Vac[V]: Line-voltage.
Iac[A]: Phase current.
F[Hz]: Frequency of each phase.
CO2-reduce: Total CO2 emission reduction

due to the inverter.
E-month: The energy generated in this
month.
h-Total: Total running hours of the inverter.
T-today: Inverter running time today.
Temp: Internal temperature of the inverter.
ISO: Insulation resistance to the ground of
the input side.
P-W: Inverter output active power.

S-Va: Inverter output apparent power.
Country: Inverter selected country code.
Grid code: Inverter selected grid code
(note: if country selected is DE, grid code
here is LV or MV; country selected is TH, grid
code here is 220V or 230V; country selected
is TK, grid code here is AG or YG; country
selected is Other, grid code here is 50Hz or
60Hz).
65
10.6 Checking History Information

10.6.1 Checking Fault Records
Main Screen (Press ENTER)→Menu (Press )→His-inform (Press ENTER)→Flt-record
(Press ENTER)
On the “Flt-record” interface, scroll pages forwards
by pressing, and press  to scroll pages
backwards.
The inverter can only store at most 100 latest fault records.
10.6.2 Checking History Event Records

Main Screen (Press ENTER)→Menu (Press )→His-inform(Press ENTER, Press )→
His-event (Press ENTER)
On the “Evt-record” interface, scroll pages
forwards by pressing, and press  to scroll
pages backwards.
The inverter can only store at most 100 latest fault records.
10.6.3 Checking Running Records

Main Screen (Press ENTER)→Menu (Press )→His-inform (Press ENTER, Press ×2)
→Run-record (Press ENTER)
On the “Run-record” interface, scroll pages by pressing, and press  to select the
date you want to view. Confirm by pressing ENTER.
66
LCD display shows the running records. Press  to turn pages and press  to view the
records of the selected date.
10.6.4 Checking Energy Records

Main Screen (Press ENTER)→Menu (Press )→His-inform(Press ENTER, Press ×3)
→Energy-record (Press ENTER)
LCD display shows the energy records. User
can view various energy records by pressing
: power curve, daily energy histogram,
daily energy histogram, monthly energy
histogram, and annual energy histogram.
Power curve: shows the power output from

5am to 11pm in a single day. Each point in the
curve is the percentage of present power and
nominal power. Press  or  to view the
power curve of the latest 7 days.
Daily energy histogram: shows the power

output every day in the present month. Press
 or  to view the daily energy of the latest
12 months.
67
Monthly energy histogram: shows the power

output every month in a year. Press  or  to
view the monthly energy of the latest 15 years.
Annual energy histogram: shows the power

output every year. Press  or  to view the
annual energy of the latest 90 years.
10.7 Starting/Stopping
Main Screen (Press ENTER)→Menu (Press ×2)→Start/Stop (Press ENTER)
Press  to choose
“Start”/”Stop” and press
ENTER to confirm the
choice.
Press ENTER to confirm.
10.8 Password Entry

Parameter setting is password-protected. To set the parameters, you should enter
the correct password.
Step 1 Press ENTER to enter the Menu screen.
Step 2 Press  to move the cursor to “Set-param” item and confirm by pressing
ENTER.
68
Step 3 A password confirmation screen will occur.

Press  to move cursor right and Press  to
input the password 111111.
Step 4 Press ENTER to confirm the password and

enter the “Set-param” sub menu.
10.9 System Parameter Setting

There are various user settable system parameters. You can set the system
parameters after entering the correct password.
10.9.1 Language Setting

Main Screen (Press ENTER)→Menu (Press ×3) →Set-param (Press ENTER)→Enter
password (Press ENTER)→Sys-param (Press ENTER, Press )→Languages (Press ENTER)
If Auto is selected for languages, the

inverter system language will be the
language of the country selected
69
10.9.2 Time Setting

Time deviation between the time on the inverter and the local time of the
installation site may cause data logging failure. Please adjust inverter time according
to the local time.
Main Screen(Press ENTER)→Menu (Press ×3)→Set-param(Press ENTER)→Enter

password (Press ENTER)→Sys-param(Press ENTER, Press )→Time(Press ENTER)
Press  to move the cursor and press
 to change value. Press ENTER to
confirm setting.
For user with higher accuracy requirement of the inverter internal clock,
time calibration can be performed everyday through the upper
computer (or other channel communicated with the device). For details,
please refer to the time calibration description in the inverter
communication protocol.
Please contact Sungrow if there is still time deviation after calibration.
10.9.3 Total Energy Deviation Adjustment

If the accumulative value “E-total” in the inverter is different from the value in the
external metering device, you should adjust energy by “Energy-adj” setting.
Main Screen(Press ENTER)→Menu (Press ×3)→Set-param(Press ENTER)→Enter

password (Press ENTER) →Sys-param(Press ENTER, Press ×2)→ Energy-adj(Press
ENTER)
Press  to move the cursor and press 
to change value. Press ENTER to
confirm setting.
The positive symbol “+” can be
changed to the negative symbol “-”.
The adjustment range is from -9999 to
+9999 kWh.
(Energy-adj value)= (Real measured
value) - (E-tot reading value).
70
10.9.4 Load Default
All history information will be unrecoverable cleared and all parameters will
return to the default value except the protective parameters and time once
the “load default” operation is performed.
Main Screen (Press ENTER)→Menu (Press ×3)→Set-param(Press ENTER)→Enter

password (Press ENTER)→Sys-param(Press ENTER, Press ×3)→Load default (Press
ENTER)
Press ENTER to confirm “load
default”.
10.9.5 Checking Firmware Version

Main Screen (Press ENTER)→Menu (Press  ×3)→Set-param(Press ENTER)→Enter
password (Press ENTER) → Sys-param(Press ENTER, Press ×4) → Firmware
version(Press ENTER)
Inverter shows detailed
firmware information, including
LCD version and DSP version.
The firmware version
information is read only.
10.10 Running Parameter Setting

10.10.1 Main Screen of Run-param
Main Screen (Press ENTER)→Menu (Press  ×3)→Set-param (Press ENTER)→Enter
password (Press ENTER, Press )→Run-param (Press ENTER)
71
On the “Run-param” screen, press  to select one

item and press ENTER to enter the setting interface.
For each item, Press  to move the cursor and
Press  to set the appropriate value.
Confirm settings by Pressing ENTER.
Tab. 10-4 Description of Running Parameters

Parameter Description Default Range
Inverter active power
P-W limits 110.0% 0~110%
limitation
Set the active power
change rate. When it is
Rate limit set to [ON], user can set [OFF] [OFF]/ [ON]
the raise and decline
rate.
When Rate limit is ON,
Power raise set the active power 100%/min 8~100%/min
rise rate.
When Rate limit is ON,
Power Decline set the active power 6000%/min 8~6000%/min
decline rate.
Set the power rise rate
P-Q
when a fault is
param
Fault slowup removed. When it is [ON] [OFF]/ [ON]
ON, the active power
raise rate can be set.
Set the active power
Slowup rate 100%/min 8~100%/min
raise rate.
Whether to save the
Save P-W Setting [OFF] [OFF]/ [ON]
active power setting
Save Q-Var Whether to save the [Pt]/[Qt]/ [Off] /
[ON]
setting reactive power setting [Q(P)] / [Q(U)]
Set the reactive power
Q-Var witch [OFF] [OFF]/ [ON]
regulation function
Inverter output power -1.000~-0.800/
PF +1.000
factor +0.800~+1.000
Inverter reactive power 0~+100%/
Q-Var limits 0.0%
limitation 0~-100%
Time from inverter
Standby time 20s 20~255s
Time standby to startup
param Time from inverter fault 30s
Recover time 0-900s
is removed to standby [IT: 300s]
72
Parameter Description Default Range

Set the LVRT to OFF or
ON. When it is ON,
inverter can keep
grid-connection for a
LVRT param [OFF] [OFF]/ [ON]
certain time when grid
fault occurs and
provide reactive power
for grid recovery.
Set the Derating param
to OFF or ON. If it is ON,
inverter will operate
Derating param [OFF] [OFF]/ [ON]
with power derating
when grid frequency
exceeds the set value.
Set the ISO protection
function to ON or OFF.
When it is ON, inverter
ISO will not connect to the [ON] [OFF]/ [ON]
Iso
grid when resistance to
param
the ground is below the
set value.
Set the resistance to
ISO pro value 30KΩ -
the ground.
10.10.2 Active/Reactive Power Parameters

password (Press ENTER, Press )→Run-param (Press ENTER) →P-Q Param (Press
ENTER)
10.10.3 Reactive Power Regulation

Inverter provides reactive power regulation function. Use the “Q-Var switch”
parameter to activate this function and select proper regulation mode.
73
Tab. 10-5 Explanation of reactive power regulation switch

Regulation
Explanation
Mode
The reactive power can be regulated by the parameter PF (Power
Pf
Factor).
The reactive power can be regulated by the parameter Q-Var
Qt
limits (in %).
The PF is limited to +1.000, and the “Q-Var limits” is limited to
Off
0.0%.
Q(P) The PF changes with the output power of the inverter.
Q(U) The reactive power changes with the grid voltage.
“Pf” Mode
The reactive power can be regulated by the parameter PF on the Run-param screen.
“Qt” Mode
The reactive power can be regulated by the parameter Q-Var limits (in %) on the
Run-param screen.
“Off” Mode
Reactive power cannot be regulated. The PF is limited to +1.000, and the Q-Var limit
is limited to 0.0%.
“Q(P)” Mode(when the country selection is not “IT”)
PF changes with the inverter output power.

If the country selection is not “IT” (Italy), after
selecting Q(P) Mode, Press to enter the
Run-param-Q(P) submenu.
For each item setting, Press  to move cursor
and Press  to set the appropriate value. Confirm
settings by Press ENTER.
Tab. 10-6 “Q(P)” Mode Parameters Explanation

Parameter Explanation Default Range
Upper PF Power factor of point P1 in the Q(P) mode
1 0.9~1
Cap curve
Lower Output power of point P1 in the Q(P)
50% 0%~50%
Power* mode curve (in %)
74

Power factor of point P2 in the Q(P) mode
Lower PF Ind 0.9 0.9~1
curve
Upper Output power of point P2 in the Q(P)
100% 50%~100%
Power* mode curve (in %)
* Lower Power < Upper Power
Fig. 10-3 Reactive Power Regulation Curve in Q(P) Mode
“Q(U)” Mode(when the country selection is not “IT”)

The reactive power ratio changes with the grid
voltage.
If the country selection is not “IT” (Italy), after
selecting Q(U) mode, Press  to enter the
Run-param-Q(U) submenu.
For each item setting, Press  to move cursor
and Press  to set the appropriate value.
Confirm settings by Pressing ENTER.
Tab. 10-7 “Q(U)” Mode Parameters Explanation

Lower Q/Sn Inductive Q/Sn value of point P4 in the
25% 0%~50%
Ind Q(U) mode curve
Upper Q/Sn Capacitive Q/Sn value of point P1 in the
25% 0%~50%
Cap Q(U) mode curve
Grid voltage limit (in %) of point P1 in
Lower U Limit 80% 80%~90%
the Q(U) mode curve
Upper U Limit 115% 110%~115%
the Q(U) mode curve
75

U1 Limit* 95% 95%~100%
the Q(U) mode curve
U2 Limit* 105% 100%~105%
the Q(U) mode curve
Hysteresis* Hysteresis voltage width (in %) 3% 0%~5%
* U1 Limit + Hysteresis < U2 Limit - Hysteresis
Fig. 10-4 Reactive Power Regulation Curve in Q(U) Mode
10.10.4 Reactive Power Setting for Italy

If the “Countries” selected is “IT” (Italy), several LCD menus and operation methods
are different from other countries.
The differences focus on “Run-param” as shown below.
Italy “Q(P)” Mode

Power factor changes with the output power of
the inverter.
Select Q(P) mode and Press  to enter into the
“Run-para-Q(P)” sub-menu.
Press  to move the cursor; Press  to enter the
editing mode, then the selected parameter will be
shaded.
Press  to increase one-step value; Press  to
decrease one-step value.
Press ENTER to confirm the setting and exit from
the editing mode.
76
Tab. 10-8 Italy “Q(P)” Mode Parameters Explanation

Parameter Explanation Default Range Step
PA* Active power at point A (in %) 20% 20~100% 1%
PB* Active power at point B (in %) 50% 20~100% 1%
PC* Active power at point C (in %) 100% 20~100% 1%
Pf max Power factor at point C 0.9 0.9~1 0.01
Enter Q(P) regulation mode
Uin** when grid voltage is above 105% 100~110% 1%
Uin
Exit from the Q(P) regulation
Uout** mode when grid voltage is 100% 90~100% 1%
below Uout
*PA < PB≤ PC ** Uin＞Uout
Fig. 10-5 Reactive Power Regulation Curve in “IT” Q(P) Mode
77
Italy “Q(U)” Mode

The reactive power ratio changes with the grid
voltage.
Select Q(U) mode and Press  to enter the
“Run-para-Q(U)” sub-menu.
Press  to move the cursor; Press  to enter the
editing mode, then the selected parameter will be
shaded.
Press  to increase one-step value; Press  to
decrease one-step value.
Press ENTER to confirm the setting and exit from
the editing mode.
Tab. 10-9 Italy “Q(U)” Mode Parameters Explanation

Parameter Explanation Default Range Step
V2i* Grid voltage at point D (in %) 90% 90~110% 1%
V1i* Grid voltage at point C (in %) 92% 90~110% 1%
V2s* Grid voltage at point A (in %) 108% 90~110% 1%
V1s* Grid voltage at point B (in %) 110% 90~110% 1%
The max. ratio of reactive power
Qmax 90% 50~100% 1%
(in %)
Enter the Q(U) regulation mode
Pin** 20% 20~100% 1%
when power is above Pin
Exit from the Q(U) regulation mode
Pout** 9% 1~20% 1%
when power is below Pout
Curve Curve type A A/B -
*V2i < V1i < V1s < V2s **Pin > Pout
Fig. 10-6 Reference Reactive Power Regulation Curve in “IT” Q(U) Mode
78
10.10.5 Save P/Q-set

On the “Save P/Q-set” screen, Press  to move
arrow to one item, Press  to move cursor and
Press  to set.
Confirm by Pressing ENTER.
Select “ON” to save the values set after power
down.
Select “OFF” to restore default values ater power
down.
10.10.6 Time Parameters

Main Screen (Press ENTER )→Menu (Press  ×3)→Set-param(Press ENTER)→
Enter password (Press ENTER, Press )→Run-param (Press ENTER, Press )→
Time-param (Press ENTER)
10.10.7 LVRT Parameter

Enter password (Press ENTER, Press )→Run-param (Press ENTER, Press ×2)→
LVRT param (Press ENTER)
79
10.10.8 Derating Parameters

Derating param (Press ENTER)
10.10.9 ISO Parameters

ISO param (Press ENTER)
10.11 Protection Parameter Setting

Protection parameters are designed for the threshold value that can trigger the
protection function of the inverter.
Main Screen (Press ENTER)→Menu (Press ×3)→Set-param (Press ENTER)→Enter

password (Press ENTER, Press ×2)→Pro-param (Press ENTER)
Press  to move cursor and Press  to input the password.
User can only check the parameter in this interface. The default values of the
protection parameters have been preset as per grid code of corresponding
countries.
To set the protection parameter, please contact Sungrow to acquire advanced
password.
80
10.11.1 Country Setting

To make the protection parameters setting convenient,
inverter provides in-built protection parameters for
certain countries.
Press  to choose countries and press ENTER to confirm.
If the country selected is not in the list, please choose
Other and then input the protection parameters
manually.
Tab. 10-10 Country code description

Country Code Country Language
GB Great Britain English
DE Germany German
FR France French
IT Italy Italian
ES Spain English
AT Austria German
AU Australia English
CZ Czech English
BE Belgium French
DK Denmark English
GR Greece English
NL Netherlands English
PT Portugal English
CN China Chinese
SE Sweden English
RO Romania English
TH Thailand English
TK Turkey English
Other Country not mentioned above English
When the country selected is TH, TK, DE, GR or Other, the grid code specific to them
will appear on the LCD display as shown below. Press  to choose grid code and
press ENTER to confirm.
81
If country selected is not the five countries

mentioned above, you need not to choose grid
code. The Pro-Stage interface will appear. You
may choose Single-stage or Multi-stage. Press 
to choose single-stage or Multi-stage and press
ENTER to confirm.
10.11.2 Single-stage Protection Parameter Setting
The following interfaces will appear if

Single-stage is selected.
Press  to select parameter, Press  to move
cursor and Press  to set the appropriate
value. Confirm settings by Pressing ENTER.
10.11.3 Multi-stage Protection Parameter Setting

The following interfaces will appear if
Multi-stage is selected.
Press  to select parameter, Press 
to move cursor and Press  to set
the appropriate value. Confirm
settings by Pressing ENTER.
Tab. 10-11 Multi-stage Protection Parameters Explanation

Parameter Explanation
Max-V. prot Over-voltage protection
Ⅰ-Max-V. grid Stage Ⅰ Grid over-voltage (U>)
Ⅰ-Max-V. time Stage Ⅰ Grid over-voltage (U>) tripping time
82
Ⅱ-Max-V. grid Stage Ⅱ Grid over-voltage (U>>)
Ⅱ-Max-V. time Stage Ⅱ Grid over-voltage (U>>) tripping time
Min-V. prot Under-voltage protection
Ⅰ-Min-V. grid Stage Ⅰ Grid under-voltage (U<)
Ⅰ-Min -V. time Stage Ⅰ Grid under-voltage (U<) tripping time
Ⅱ-Min -V. grid Stage Ⅱ Grid under–voltage (U<<)
Ⅱ-Min -V. time Stage Ⅱ Grid under–voltage (U<<) tripping time
Max-F. prot Over-frequency protection
Ⅰ-Max-F. grid Stage Ⅰ Grid over-frequency (f>)
Ⅰ-Max-F. time Stage Ⅰ Grid over-frequency (f>) tripping time
Ⅱ-Max-F. grid Stage Ⅱ Grid over-frequency (f>>)
Ⅱ-Max-F. time Stage Ⅱ Grid over-frequency (f>>) tripping time
Min-F. prot Under-frequency protection
Ⅰ-Min-F. grid Stage ⅠGrid under-frequency (f<)
Ⅰ-Min -F. time Stage Ⅰ Grid under-frequency (f<) tripping time
Ⅱ-Min -F. grid Stage Ⅱ Grid under-frequency (f<<)
Ⅱ-Min -F. time Stage Ⅱ Grid under-frequency (f<<) tripping time
10.11.4 Protection Recovery Setting

After setting the protection parameters, inverter
enters protection recovery interface.
Tab. 10-12 Description of protection recovery parameters

Vmax-recover Max. protection recovery voltage
Vmin-recover Min. protection recovery voltage
Fmax-recover Max. protection recovery frequency
Fmin-recover Min. protection recovery frequency
83
10.11.5 Protection Parameter Confirmation

The setting confirmation interface will
appear once the protection parameters are
input. Press ENTER to confirm the parameter
selection and press ESC to reset the
protection parameters.
10.12 Communication Parameter Setting

password (Press ENTER, Press ×3)→Com-param (Press ENTER)
Press  to move cursor and press  to set

the appropriate value. Confirm settings by
Pressing ENTER.
Device address range: 1-247.
Baud rate can be set to 9600bps or

19200bps.
Parity can be set to NO, ODD or EVEN.
Stop bit can be set to 1b or 2b.
10.13 Advanced Parameters Setting

The inverter provides a variety of advanced protection features.
Main Screen(Press ENTER)→Menu screen(Press ×3)→Set-param (Press ENTER)→

Enter password (Press ENTER, Press ×4)→Advanced settings(Press ENTER)
84
User can only check the parameter in this interface. The default values of the
advanced parameters have been preset as per grid code of corresponding countries.
To set the advanced parameters , please contact Sungrow to acquire advanced
password.
10.13.1 PVS Detect Settings

Main Screen(Press ENTER)→Menu screen(Press ×3)→Set-param (Press ENTER)
→Enter password (Press ENTER, Press ×4)→Advanced settings(Press ENTER)→
PVS Detect(Press ENTER)
A password confirmation screen will occur. Press  to
move cursor right and Press  to input the password
111111.
PVS Detect represents the PV strings current abnormal

conditions detection. Press ENTER to confirm.
Press  to select PVS Detect function settings. Press

ENTER to confirm the selection.
When the PV inputs are changed, the corresponding “fault” state will
be shown on the main screen. You can perform the PVS Detect Reset
function to re-detect the PV input strings number.
PVS Detect is only valid in the machine that is equipped with this
feature.
10.13.2 10min Max-V

Enter password (Press ENTER, Press ×4)→Advanced settings(Press ENTER, Press )
→10min Max-V(Press ENTER)
85
A password confirmation screen will occur. Press  to

move cursor right and Press  to input the password
111111.
Press ENTER to confirm.
Press  to select 10min Max-V function settings, set the

over-voltage protection point in 10min. Press ENTER to
confirm the selection.
10.13.3 Grid Unbalance

Enter password (Press ENTER, Press ×4)→Advanced settings(Press ENTER, Press 
×2)→Grid Unbalance(Press ENTER)
Press  to select and set the grid voltage

unbalance protection point. Confirm the selection
by Pressing ENTER.
86
11 Appendix
11.1 Technical Data
Parameters SG36KTL-M
Input Side Data
Max. PV input power 36800W
Max. PV input voltage 1100V
Nominal input voltage 585V
MPP voltage range 200…950V
MPP voltage range for
500...850V
nominal power
No. of MPPT(s) 3
Max. number of PV strings
3/3/2
per MPPT
Max. PV input current 88(33A/33A/22A)
Max. input current for input
12A
connector
Output Side Data
Nominal AC output power 36000W
Max AC output power
36000W
（PF=1）
Max. AC output apparent
36000VA
power
Max. AC output current 53A
Nominal AC voltage 3/N/PE, 400Vac
352...440Vac
AC voltage range (May vary as per corresponding country’s grid
standard.)
Nominal grid frequency 50Hz/60Hz
45~55Hz / 55~65Hz
Grid frequency range (May vary as per corresponding country’s grid
standard.)
THD < 3 % (at nominal power)
DC current injection <0.5%In
Power factor >0.99 default value at nominal power
(adj. 0.8 overexcited...0.8 underexcited)
87
Parameters SG36KTL-M
Protection
Anti-islanding protection Yes
LVRT Yes
DC reverse connection
Yes
protection
AC short circuit protection Yes
Leakage current protection Yes
String monitoring Yes
DC switch Yes
DC fuse Yes
PV string current
Yes
monitoring
Overvoltage protection DC Type II DIN rail surge arrester(40KA)/AC Type II
System data
Max. efficiency 98.90%
Max. European efficiency 98.50%
Isolation method Transformerless
Ingress protection rating IP65
Night power consumption <1W
Operating ambient
-25...＋60℃ (>50℃ derating)
temperature range
Allowable relative humidity
0...100%
range
Cooling method Smart forced air cooling
Max. operating altitude 4000m (>3000m derating)
Display Graphic LCD
Communication RS485/PLC
VDE0126-1-1,EN62109-1,EN62109-2,G59/3,BDEW,GB/T
Certification
19964, GB/T 29319
Mechanical Data
Dimensions (W×H×D) 525×740×240mm
Mounting method Wall bracket
Weight 48kg
11.2 Exclusion of Liability

The content of these documents is periodically checked and revised, please contact
us or check our website www.sungrowpower.com for the latest information.
Discrepancies cannot be excluded. No guarantee is made for the completeness of
these documents. Please contact our company or distributors to get the latest
version.
88
Guarantee or liability claims for damages of any kind are excluded if they are caused
by one or more of the followings:
 Inappropriate use or install of the product
 Installing or operating the product in an unintended environment
 Ignoring relevant safety regulations in the deployment location when installing
or operating the product
 Ignoring safety warnings and instructions contained in all documents relevant to
the product
 Installing or operating the product under incorrect safety or protection
conditions
 Altering the product or supplied software without authority
 The product faults due to operating attached or neighboring devices beyond
allowed limit values
 Damages caused by irresistible natural environment
The use of supplied software produced by Sungrow Power Supply Co., Ltd. is subject
to the following conditions:
 Sungrow Power Supply Co., Ltd. rejects any liability for direct or indirect damages
arising from the use of the SolarInfo software. This also applies to the provision or
non-provision of support activities.
 Using the SolarInfo software for commercial purposes is prohibited.
 Decompiling, decoding or destroying the original program, including SolarInfo
software and the embedded software, is prohibited.
11.3 About Us
Sungrow power supply is a China-leading manufacturer of various power electronics
products for renewable energy generation systems. Our products include converters,
inverters, battery chargers and other power supplies for distributable generation
system in both grid-connected and stand-alone applications. The power rating of
Sungrow products covers from hundred watt to mega-watt systems.
The vision of Sungrow is to help our customers acquire stable and clean power with
minimum cost, maximum reliability and enhanced safety.
89
Contact Information
Should you have any question about this product, please contact us.
Company: Sungrow Power Supply Co., Ltd.
Website: www.sungrowpower.com
Email: [email protected], [email protected]
No.1699 Xiyou Rd., New & High Technology Industrial Development
Address:
Zone, Hefei, P. R. China.
Zip: 230088
Telephone: +86 551 6532 7834, +86 551 6532 7845
Fax: +86 551 6532 7856
90
Sungrow Power Supply Co., Ltd.
Add: No.1699 Xiyou Rd.,New & High Technology Industrial Development Zone, 230088,Hefei, P. R. China.
Post Zip: 230088
Web: www.sungrowpower.com Tel: +86 551 6532 7834/6532 7845
E-mail: [email protected] Fax: +86 551 6532 7856
Specifications are subject to changes without advance notice.

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User Manual

SG36KTL-M-UEN-Ver10-201611 Version: 1.0

How to Use This Manual

WARNING indicates a hazard with a medium level of risk which, if not

NOTICE indicates a situation which, if not avoided, could result in

NOTE indicates additional information, emphasized contents or tips to

Symbols on the Inverter Body

All installation and electrical work must only be performed by qualified

Technical personnel mentioned above may perform the following work:

There is a risk of injury due to improperly handling the device!

System performance loss due to bad ventilation!

During Electrical Connection

Lethal voltage exists!

All cables must be firmly attached, undamaged, properly insulated and

During Inverter Operation

There is a risk of inverter damage or personal injury!

There is a risk of burn!

Before any operation to the device, a beforehand assessment of the possible

Maintenance and Service

There is a risk of inverter damage or personnel injury due to incorrect

Keep unrelated person away!

There is a risk of inverter damage if it is improperly serviced.

Otherwise it may void any or all warranty rights from Sungrow.

There is a risk of inverter damage due to electrostatic discharge!

Servicing of the device in accordance with the manual should never be

These regulations should also be followed:

The selected country settings can be changed by qualified personnel only!

Inverter CANNOT be connected to the PV modules, the positive or negative

Fig. 2-1 Application of the inverter of the PV Power System

2.2 Product Description

Fig. 2-2 Product Components Description

Item Name Description

2.2.2 Dimensions of Inverter

Fig. 2-3 Outline Dimensions of Inverter (unit: mm)

2.2.3 LCD Display Panel

Fig. 2-4 LCD Display Panel

No. Name Description

2.3 Technical Description

2.3.1 Principle Description

Fig. 2-5 Main Circuit Diagram of SG36KTL-M

2.3.2 Functions Description

− Power module over-temperature protection

Power Limit Setting

Lower limit of the over-temperature derating: 60% of the nominal

Grid Under-voltage Derating

P[Vmin…400V] = Pmax × (Vgrid / 400V)

Fig. 2-6 Grid Under-voltage Derating

Fig. 3-1 Installation Flow Chart

Tab. 3-1 Description of Installation Flow

Fig. 4-1 Paper Packaging of Inverter

4.2 Identifying Inverter

Fig. 4-2 Nameplate of Inverters

Don’t dispose of the inverter with the household waste.

Refer to the corresponding instructions.

TUV mark of conformity.

4.3 Delivery Contents

Fig. 4-3 Delivery Contents

4.4 Storage of Inverter

 Do not install the inverter where contains flammable