Aspen Tender - Mes

CRFQ 1000263389 E-Tender System ID : 16190
CPO REFINERIES
TENDER FOR
“CONSOLIDATION, UPGRADATION AND

PROCUREMENT OF SOFTWARE LICENSES
FROM ASPEN TECHNOLOGY INC
FOR BPCL GROUP OF REFINERIES”
REQUEST FOR QUOTATION
CRFQ Number – 1000263389

E-Tender System ID: 16190
Tender Calendar Details

Stage Name Start Date End date and
Time
Tender release 07.09.2016 23.09.2016
11:00 hrs IST
Technical bid opening 23.09.2016 , 11:30 hrs IST
Priced Bid Opening Will be intimated later
Page 1 of 46
REQUEST FOR QUOTATION
CONSOLIDATION, UPGRADATION AND PROCUREMENT OF

SOFTWARE LICENSES FROM ASPEN TECHNOLOGY INC FOR BPCL
GROUP OF REFINERIES.
1.0 This is an e-tender for single vendor and only the vendor, who has been issued this
e-tender, can submit their bid through e-platform.
E-Bid in 2 parts is invited for the tender for “CONSOLIDATION,

UPGRADATION AND PROCUREMENT OF SOFTWARE LICENSES FROM
ASPEN TECHNOLOGY INC FOR BPCL GROUP OF REFINERIES” in complete
accordance with tender documents and its attachments.
1.1 You are requested enroll onto our e-tendering platform https://bpcleproc.in/
maintained by M/s. E-procurement Technologies Ltd, our authorized Service
Provider for E-tendering.
1.2 Upon logging in to the e-procurement website, you can download the bid documents
and shall thoroughly go through the same. All documents required for the bid, shall
be uploaded on the appropriate place in the E-Procurement web site, digitally
signed. No physical scanned documents need to be uploaded except those
specifically indicated.
1.3 You are advised to read the Instructions for participating in the electronic tenders
directly through internet (Bid Submission Manuals are available on the above
mentioned e-procurement site) and get conversant with the process of online
submission of the tenders well in time so as to submit tenders by the due date.
1.4 E-Bidding instructions are also attached along with the tender document for
reference and guidance.
2.0 BRIEF DESCRIPTION:
Manufacturing Execution System (MES) of M/s. Aspen Technology Inc (i.e M/s.
AspenTech ) was procured and implemented by BPCL(Mumbai Refinery which
includes CRDC and SCO & Kochi Refinery), Numaligargh Refinery and BORL at
different point in time for Manufacturing Supply Chain (MSC) and aspenOne
Engineering Suite (AES). The licensing models adopted by each refinery were also
different (i.e. perpetual license model, product based token license and standard
token based license model). MR is currently on perpetual based license; KR is on
product based token license, NRL and BORL are on standard token based license.
M/s. AspenTech has communicated that they had stopped selling their software
products based on perpetual license model. Since 2010, all their software products
are being sold under token based license model. M/s. AspenTech had also
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mentioned that new innovations, enhancements etc is mostly available only under
the standard token based license model.
As a part of extending the existing MES software of M/s. AspenTech implemented

at BPCL, NRL, BORL and since the standard token based license model provides
flexibility in using tokens across locations without any restrictions on products and
also to take advantage of the new innovations deployed in the software modules,
BPCL has desired to consolidate, convert existing licenses, migrate and standardize
to “Standard token based license” across BPCL group of refineries/companies.
As part of standardization, BPCL is planning to consolidate the existing different

types of ApenTech Software Licenses and migrate to AspenOne Manufacturing
Supply Chain (MSC) and AspenOne Engineering suite (AES) standard token based
license software products which can be used across BPCL, its subsidiary companies,
joint ventures and its group companies across sites / offices / affiliates in India and
Asia pacific region without any restrictions subject to availability of standard tokens
and as specified in license agreement which can be reconfigured within or moved
from one location to another location currently or in future during the contract term.
In line with the above, the scope of this tender is framed to facilitate the
CONSOLIDATION, UPGRADATION AND PROCUREMENT OF SOFTWARE
LICENSES FROM ASPEN TECHNOLOGY INC FOR BPCL GROUP OF
REFINERIES '.
3.0 OFFER VALIDITY:
The Offer shall be valid for a period of 180 days from Tender Due Date / Extended
Tender Due Date for placement of order.
4.0 TAXES AND DUTIES :
Your quoted rates shall be inclusive of all non-Indian taxes and duties. Your quoted
price shall also be inclusive of withholding tax. ( i.e. BPCL shall deduct income tax
from your invoices as specified by Indian Government Authorities).
Service Tax, if applicable, shall be paid by BPCL to Indian Govt. Authorities.
5.0 FIRM PRICES
The Contract price shall remain firm till the completion of work in all respects and
no escalation in prices on any account shall be admissible to you.
6.0 GENERAL CONDITIONS OF CONTRACT (SCC)
Attached General Conditions of contract shall be applicable for this contract.
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7.0 SUBMISSION OF TENDER:
7.1 Bids should be submitted in "TWO BID SYSTEM", i.e "Unpriced-Technical

Bid” & "Priced Bid" through e-tendering portal.
7.2 "Un-Priced- Technical Bid", i.e. Techno-Commercial Bid, shall be

complete with all technical and commercial details (other than price) duly
filled, signed and stamped essentially containing the following documents
shall be submitted/ uploaded:-
i) Un-Priced copy of Price Schedule with an indication "Quoted" or "Not-

Quoted" against each item. Please do not indicate prices in Un-Price Bid.
ii) Technical and Commercial deviations, if any. These shall be indicated in

Form-A attached.
iii) Integrity Pact duly signed and stamped on each page.
iv) RFQ duly signed and stamped as a token of acceptance.
v) Any other supporting documents/ information in support of the Un-priced

Bid.
7.3 Priced Bid : You are required to input your rates in the price bid format in e-
tendering portal.
7.4 Bids complete in all respects should be uploaded in BPCL e-tendering portal
on or before the due date & time. Each page of all documents, submitted by
the bidder, shall be duly signed & stamped, and then scanned and uploaded in
the portal. The offer shall be submitted in the Portal under the digital
signature of the bidder.
7.5 Offer submitted by Telex/ Telegraphic/ Fax/ E-Mail or Hard copy in sealed
covers, shall not be accepted.
7.6 BPCL shall not be responsible for any delay in uploading of offer.
8.0 TENDER OPENING:-
The deadline for bid submission is 11:00 Hrs on the due date mentioned. The
bids can be submitted in the e-procurement website up to the tender due date
and time.
8.1 The Un-priced-Technical bid shall be opened on the due date mentioned at
11:30 Hrs. You can view/ witness the Un-priced-Technical bid opening
through the e-portal.
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8.2 Price bid:- The date and time of opening Price Bids shall be intimated
separately and the price bids shall be opened through e-portal. You can
view/ witness the "Price Bids" opening through the e-portal.
9.0 CONTACT PERSONS:
Please note that tender against tender enquiry is invited through e-tendering mode.
In case of any clarification regarding the tender, following are the contact persons:-
9.1 FOR E-TENDERING RELATED ISSUES:
If tenderers need some clarifications or are experiencing difficulties while enrolling

or while participating in this e-Tender, please E-Mail to the following E-Mail ID
along with the snapshots of the errors being faced to:
M/s E-procurement Technologies Ltd,

E Mail - [email protected] & with a copy to:
[email protected]
(OR)
Contact the following helpdesk numbers:
All India +91 79 4001 6868
9.2 FOR TECHNICAL CLARIFICATIONS:
For any technical clarifications regarding this RFQ, please contact:
Ms. S Kalaiselvi, Manager (IS), BPCL – Mumbai Refinery, Mahul, Mumbai.

Tel No. 022 – 25533605. E mail: [email protected]
Shri. D Shrrikumar, Sr Manager (IS), BPCL – Mumbai Refinery, Mahul, Mumbai.
Tel No. 022 – 25533519. E mail: [email protected]
9.3 FOR COMMERCIAL CLARIFICATIONS:
For any commercial clarifications regarding this RFQ, please contact:
Procurement Manager - Shri. P P Bhate, BPCL- Mumbai Refinery, Mahul, Mumbai,

Tel no. 022 - 25533010. Email: [email protected]
(OR)
Procurement Leader - Shri. A.R.Menon, BPCL - Mumbai Refinery, Mahul,
Mumbai,
Tel no. 022 - 25533142. Email: [email protected]
10.0 INTEGRITY PACT (IP):
10.1 Proforma of Integrity Pact (IP) shall be returned by the Bidder/s along with the bid
documents, duly signed by the same signatory who is authorised to sign the bid
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documents. All the pages of the Integrity Pact shall be duly signed, scanned and
uploaded along with other documents. Bidder's failure to upload the IP duly signed
along with bid documents shall result in the bid not being considered for further
evaluation.
10.2 If the Bidder has been disqualified from the tender process prior to the award of the
contract in accordance with the provisions of the IP, BPCL shall be entitled to
demand and recover from Bidder Liquidated Damages amount by forfeiting the
EMD/ Bid Security as per provisions of IP.
10.3 If the contract has been terminated according to the provisions of the IP, or if BPCL
is entitled to terminate the contract according to the provisions of the IP, BPCL shall
be entitled to demand and recover from Contractor Liquidated Damages amount by
forfeiting the Security Deposit/Performance Bank Guarantee as per provisions of the
IP.
10.4 Bidders may raise disputes/complaints, if any, with the nominated Independent
External Monitor (IEM). The IEM's name, address & contact number is given
below:
Shri Brahm Dutt

1/8 Safdarjung Enclave,
New Delhi - 110 029
Email : [email protected], Mob. 09871920282.
11.0 GENERAL POINTS:
11.1 BPCL reserves the right to extend due dates of tender, accept or reject any tender in
part or full, without assigning any reason whatsoever. BPCL also reserves its right
not to accept the lowest rates quoted by the bidders and also to give purchase/price
preference to eligible Enterprises, as admissible under the existing policies of
Government of India and to JVs/ Subsidiaries as per BPCL guidelines.
11.2 COST OF BIDDING: The Bidder shall bear all costs associated with the preparation
and submission of Bid, all activities in connection with bidding. BPCL will in no
case be responsible or liable for these costs regardless of the conduct or outcome of
the bidding process. Each Bidder accept and agrees, as a condition of submitting its
Bid that it waives any and all claims against BPCL, its Co-ventures and their
affiliates, for remuneration or restitution relating to its costs and expenses in.
11.3 CONTENTS OF BIDDING DOCUMENT: The Bidder is expected to examine

carefully all instructions, conditions, forms and terms given in the Bidding
Documents. Failure to furnish all information required by the Bidding Document or
not responsive to the requirements of the Bidding Document will be at the Bidder’s
risk, and may result in rejection of the bid.
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Amendment of Bidding document
BPCL may, for any reason either at their own initiative or in response to the
clarification requested by prospective bidders, issue amendment in the form of
addendum during the bidding period or subsequent to receiving the bids. Any
addendum thus issued shall become part of bidding document and Bidder shall
submit `Original' addendum duly signed and stamped in token of his acceptance. If
addendum is issued during the bidding period, Bidder shall consider the impact in
his bid. If addendum is issued subsequent to receiving the bids, Bidder shall follow
the instructions issued along with addendum with regard to submission of impact on
quoted price/ revised price, if any.
11.4 BPCL’S RIGHTS TO ACCEPT / REJECT ANY OR ALL BIDS: BPCL reserves the
right to reject any or all the tenders without assigning any reasons whatsoever. Also
BPCL reserves the absolute right to reject any or all the bids/tenders solely based
upon the past unsatisfactory performance by the bidder/bidders in BPCL, the
opinion/ decision of BPCL regarding the same being final and conclusive
11.5 LANGUAGE OF BIDS: The bid prepared by the Bidder and all correspondence and
documents relating to the bid, exchanged by the Bidder and BPCL, shall be written
in the English language. All information in the “Bid” shall be in English language.
Information in any other language shall be accompanied with its translation in
English. Failure to comply with this condition shall disqualify a “BID”. In the event
of any contradictions between meanings as derived from various languages of the
“BID”, the meaning as derived from English language copy of the “BID” shall
govern.
11.6 CONTRACT AGREEMENT:-
You shall be required to execute a formal Agreement as per the Format available in
GCC, with Owner within 15 days from the date of issue of Contract Order by CPO-
Refineries. All pages of the tender document including General Conditions of
Contract shall be signed and stamped. The Contract document shall consist of the
following:
i) Agreement signed on non-judicial stamp paper by BPCL and Contractor.
ii) Detailed Contract Order/LOA along with enclosures.
iii) The tender Document along with the drawings, annexures, attachments, etc.
iv) Amendments to Bidding Document, if any.
v) All forms which were uploaded in the web (technical bid & price bid)
ATTACHMENTS TO THE TENDER
1. SCOPE OF WORK AND SPECIAL CONDITIONS OF CONTRACT.

2. UNPRICED BID FORMAT
3. INTEGRITY PACT
4. FORM-A - COMPLIANCE-DEVIATION-EXCEPTION FORM
5. E-BIDDING INSTRUCTIONS.
6. GENERAL CONDIITONS OF THE CONTRACT.
7. VENDOR ADVISORY – ENVIRONMENTAL
******************
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SECTION 1
SCOPE OF WORK AND SPECIAL CONDITIONS OF CONTRACT
Page 8 of 46
SCOPE OF WORK
1.0 Background
Bharat Petroleum Corporation Limited (BPCL) is an oil and gas company headquartered in Mumbai,
Maharashtra, India. The corporation has two large refineries viz Mumbai Refinery located at
Mumbai and Kochi Refinery located in Kochi. Numaligarh Refinery Limited (NRL) is a subsidiary
company located at Numaligarh and Bharat Oman Refineries Limited (BORL) is a joint venture
company located in BINA. BPCL has 6 SBU’s viz Aviation, Retail, Refinery, LPG, Industrial &
Commercial and Lubricants. The marketing locations, R&D centers and offices of BPCL and its
group of companies are spread across India/abroad.
Bharat PetroResources Ltd (BPRL) is also a subsidiary company of BPCL and is an upstream and
exploration production centre. In addition to the above, BPCL also has its shareholding in around 15
subsidiary, joint ventures and associate companies.
The current capacity of Mumbai Refinery (MR) is 12.5 MMTPA, Kochi Refinery is 9.5 MMTPA, NRL
is 3 MMTPA and BORL is 6 MMTPA totaling to 30.5 MMTPA. Capacity expansion is in progress in
above refineries and the total capacity of all refineries may increase in near future. Kochi refinery
will be commissioning IREP project shortly and the capacity is expected to go up by another 6
MMTPA.
Manufacturing Execution System (MES) of M/s. Aspen Technology Inc (i.e M/s. AspenTech ) was
procured and implemented by BPCL(Mumbai Refinery which includes CRDC and SCO & Kochi
Refinery), Numaligargh Refinery and BORL at different point in time for Manufacturing Supply Chain
(MSC) and aspenOne Engineering Suite (AES). The licensing models adopted by each refinery
were also different (i.e. perpetual license model, product based token license and standard token
based license model). MR is currently on perpetual based license; KR is on product based token
license, NRL and BORL are on standard token based license.
The tokens available in each refinery are given below:

1. Mumbai refinery (includes SCO and CRDC) as perpetual license and has access to MSC
and AES products as mentioned in Annexure – 1 and 2 respectively. (License type:
Perpetual)
2. Kochi refinery - 400 MSC tokens (License type: LAN)
3. Kochi refinery - 1 Hysys, 1 Amine and 1 Crude – 20year license
4. Kochi refinery - 2 AspenPlus, 1 TASC+ and 1 ACOL+ – perpetual license
5. NRL – 70 MSC tokens (License type: WAN1R)
6. BORL – 70 MSC tokens (License type: LAN)
7. BORL – 35 AES tokens (License type: LAN)
M/s. AspenTech has communicated that they had stopped selling their software products based on
perpetual license model. Since 2010, all their software products are being sold under token based
license model. M/s. AspenTech had also mentioned that new innovations, enhancements etc is
mostly available only under the standard token based license model.
As a part of extending the existing MES software of M/s. AspenTech implemented at BPCL, NRL,
BORL and since the standard token based license model provides flexibility in using tokens across
locations without any restrictions on products and also to take advantage of the new innovations
deployed in the software modules, BPCL has desired to consolidate, convert existing licenses,
migrate and standardize to “Standard token based license” across BPCL group of
refineries/companies.
As part of standardization, BPCL is planning to consolidate the existing different types of ApenTech
Software Licenses and migrate to AspenOne Manufacturing Supply Chain (MSC) and AspenOne
Engineering suite (AES) standard token based license software products which can be used across
Page 9 of 46
BPCL, its subsidiary companies, joint ventures and its group companies across sites / offices /
affiliates in India and Asia pacific region without any restrictions subject to availability of standard
tokens and as specified in license agreement which can be reconfigured within or moved from one
location to another location currently or in future during the contract term.
2.0 Existing agreement and amendments with M/s. AspenTech

2.1 Mumbai Refinery
a. Software License and Service Agreement dated 30 June 1999 and referenced as
ATA-SIN-9904-21-KS (AspenTech Internal Reference # 630062) as amended by the
following agreements:
1. Amendment dated October 17, 2002
2. Amendment dated March 24, 2004 (Contract Id: AT-303714)
3. Amendment dated February 10, 2006
4. Amendment dated March 7, 2006 (Contract Id: AT-630062)
5. Amendment dated December 28, 2007
2.2 Kochi Refinery

a. Software License Agreement dated 15 March 2014 and referenced as Contract
ID#64951.
b. BPCL Kochi Refinery: Contract ID#700419 (System name / Dongle ID : SYS23013 /
914184 )
1. Aspen Shell & Tube Exchanger (Aspen Tasc+): 1 user perpetual
2. Aspen Air Cooled Exchanger (Aspen Acol+): 1 user perpetual
3. Aspen Plus: 2 users perpetual
c. Software License Agreement between Kochi Refineries Limited and Hyprotech Europe
SL, dated April 10,2000 - Reference Contract # 705503 (System name / Dongle ID :
SYS15591 / 914040)
1. Aspen Hysys: 1 user expires in Year 2021
2. Aspen Hysys Crude: 1 user expires in Year -2021
3. Aspen Hysys Amines: 1 user expires in Year 2021
d. COCHIN REFINERIES LIMITED and AspenTech dated 31 August 1998- Lapsed as per
AspenTech. (Aspentech Internal reference #636252)
2.3 Numaligarh Refinery

a. Software License Agreement dated 01 September 2011 and referenced as Contract
ID#32256
2.4 Bharat Oman Refinery Limited (BORL) refinery

a. Software License Agreement dated 29 July 2012 and referenced as Contract
ID#44827
b. Software License Agreement dated 26th Sep 2014 and referenced as Contract ID#
68862
3.0 Scope of Work - Technical Bid
3.1. Consolidation and upgrade of MSC and AES licenses
3.1.1 Existing different types of license (i.e perpetual and token based) with MR, KR, SCO,
CRDC, NRL and BORL shall be upgraded and converted into aspenOne standard token
based license. The total number of standard tokens required for MSC and AES shall be
2300 and 180 respectively.
3.1.2 All ongoing AspenTech software license agreements between M/s. AspenTech and
BPCL, NRL and BORL as listed in section 2.0 but not limited to shall be superseded and
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replaced by the new software license agreement. The EULA/SLA (i.e End user license
agreement/ Software license agreement) will be a common agreement and shall be
signed by M/s. Aspen Technology Inc and BPCL, NRL, BORL. This will be a corporate
wide license agreement for BPCL group of refineries/companies and shall have full
access to all aspenOne MSC and aspenOne AES software products (i.e current and
future products) for use across all locations of BPCL, NRL, BORL and its subsidiary, joint
ventures and its group companies which can be used across sites / offices / locations /
affiliates in India and Asia pacific region without any restrictions.
3.1.3 Under the new standard token based license, BPCL group of companies and its affiliates
shall get access to any products currently available or released in future under MSC &
AES family.
3.1.4 The list of existing Aspen Manufacturing supply chain and Aspen engineering software
products under perpetual license to MR is enclosed in Annexure – 1 and Annexure-2.
3.1.5 The list of existing Aspen engineering software products under perpetual license to KR is
enclosed in Annexure – 3.
3.1.6 Existing Mumbai Refinery (includes SCO & CRDC) perpetual license products to be
upgraded to new aspenONE MSC standard token license and the number of such tokens
entitled for MR shall be mentioned by vendor.
3.1.7 Existing Kochi Refinery product based token license products to be upgraded to new
aspenONE MSC standard token license and the number of such tokens entitled for KR
shall be mentioned by vendor.
3.1.8 NRL and BORL site licenses shall be merged in the corporate wide license agreement.
3.1.9 Actual/percentage split and deployment of 2300 MSC and 180 AES tokens for MR, KR,
NRL and BORL will be at sole discretion of BPCL and vendor shall not have any
restrictions.
3.1.10 Vendor shall provide in the table given below refinery wise the breakup of MSC/AES
tokens currently available, number of tokens offered as part of conversion/upgrade and
number of new tokens required totaling to 2300 MSC tokens and 180 AES tokens. Attach
annexure for the number tokens offered/indicated as part of conversion/upgrade.
No Refinery / Existing M/s. AspenTech Existing M/s. AspenTech

location MSC tokens shall indicate no. Engineering or shall indicate no.
of MSC Tokens AES tokens of AES Tokens
offered in lieu of offered in lieu of
conversion of conversion of
existing license existing license
and upgrade to and upgrade to
standard tokens. standard tokens
A MR
B SCO Perpetual Perpetual
C CRDC License License
D KR 400 Hysys, Amine,
Crude – 20
Years
Aspenplus,
Acol+, ATasc+
--
(Perpetual)
E NRL 70
F BORL 70 35
G No. of new
tokens
additionally
required
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Total 2300 180

(A+B+C+D+E+
F+G)
3.1.11 The standard token license shall be used over LAN and WAN-nR (i.e “n” - no region
limitation) based accessible anywhere in India and Asia pacific region without any
restrictions on regions/locations.
3.1.12 The latest version of the token count master table for MSC and AES should be submitted
along with the technical bid. Also it has to be clearly spelled out under the MSC and AES
suit of AspenTech token count table list, as on date Base load tokens exists for which
type of software products and the number of minimum tokens required for that software
product for use.
3.1.13 Base load is currently used for PIMS and PSCP (i.e DPO) only. In case AspenTech
comes out with any base load for any existing or new products in future, then the equal
number of additional tokens for the same shall be supplied to BPCL for usage and also
for using the associated products without any additional cost.
3.1.14 M/s. AspenTech shall submit the list of products which were available as standalone
software and now has been merged under the main products. e.g Aspen Calc, SQL plus,
Aspen Q, CIM-IO etc.
3.1.15 The maintenance support shall be uninterrupted even in case of any merger/ acquisitions/
de-merger or similar eventualities to either the vendor company or software products /
components etc supplied by vendor.
3.1.16 In case, the numbers of token are getting changed in any of the products, vendor shall
provide equivalent no. of additional tokens to BPCL without any additional cost.
3.1.17 Currently vendor has classified the software products into MSC and AES. In future, if any
software products are listed under new classification / category of products then BPCL
group companies shall have access to use these products without any additional cost.
Support for the same shall be provided by vendor.
3.1.18 Without any additional cost M/s. AspenTech shall also provide equivalent and compatible
software’s, components, adapters, connectors, etc when any of the 3rd party software’s
supplied by M/s. AspenTech undergo changes or migrated or discontinued or renamed or
re-changed or merged or changed to a new software/solution.
3.1.19 BPCL shall not pay any royalty to any third party / to AspenTech for any products which
are being used by BPCL or made available in future by AspenTech
3.1.20 The base tokens for DPO shall be mutually discussed and decided initially. These number
of base tokens shall remain frozen during the contract term and shall cater current
capacity as well as future capacity expansion, if any.
3.1.21 Un-price bid format shall be submitted as part of technical bid offer with the prices
blanked out.
3.1.22 BPCL shall have rights to host the MSC and AES software products in physical server or
virtual environments without any restrictions. Even there shall not be any restrictions on
hosting the software in new upcoming technology changes in hardware or software or
processing or computing environments in future.
3.1.23 Standard tokens in the central/distributed license server and base loads can be remixed
as and when required within the availability of tokens and there shall not be any
restrictions by vendor. BPCL and its affiliates shall have full rights and flexibility to use
and distribute the standard MSC and AES tokens across any locations as per their
requirements.
3.1.24 AspenTech shall provide the requisite number of physical and soft dongles and the
license files to be deployed across locations as desired by BPCL and there shall not be
any restrictions on SLM deployment model.
3.1.25 The SLM license deployment architecture shall be worked out initially between BPCL and
M/s. AspenTech. However the deployment architecture decided initially shall not be fixed
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throughout life and BPCL shall have the flexibility and full rights to change the deployment
architecture model as and when required. AspenTech shall not have any restrictions on
the architecture and shall provide the requisite dongles and license file within the limit of
token availability.
3.1.26 If any software products are introduced with a name changed which can support newer
and upcoming hardware and software technologies like 32 bit, 64 bit or higher versions /
hardware / software versions, virtual environments, cloud based etc shall be made
available to BPCL and its affiliates without any additional tokens, restrictions or cost.
3.1.27 The 2300 tokens for MSC and 180 tokens for AES are meant for production usage and
not for development and testing.
3.1.28 For development and testing of MSC and AES products, vendor shall provide non-
production tokens of around 300 tokens for MSC and 100 tokens for AES covering all
software products without any additional cost. The test keys, dongle and licenses
supplied for these non-production tokens shall be for minimum period of one year and
shall be renewed and supplied by M/s. AspenTech thereafter every one year till the term
of the contract. Vendor shall not have any restriction and shall agree to renew every year.
3.1.29 The development and testing servers/system instance shall be deployed currently in each
refinery i.e MR, KR, NRL and BORL.
3.1.30 Each refinery shall have its own production, standby and DR servers located within or in
different regions / locations.
3.1.31 Vendor shall provide 3 or more sets of dongles (i.e physical/soft) and license files for
production and standby, DR license servers.
3.1.32 Vendor shall provide all the software upgrades, latest versions of the MSC and AES
software products as and when released during the contract term.
3.1.33 Vendor shall understand the IT infrastructure of BPCL and recommend the deployment
architecture of license servers for MSC and AES software products in line with IT security
policies of BPCL, NRL and BORL.
3.1.34 Till the existing software implemented at MR, KR, NRL and BORL are upgraded to new
versions, vendor shall provide continuous support, troubleshoot, bug fix, patches etc for
the MSC / AES software products already implemented and are currently running on old
MSC / AES software versions with customization done by M/s. AspenTech.
3.1.35 Any customization / work-around / interfaces provided by M/s. AspenTech prior to this
consolidation or during implementation of MSC and AES software products shall be
supported and well taken care in all new release / upgrade of the MSC and AES software
products. Vendor shall provide continuous support and shall not remove such feature /
functionality / facility without the consent from BPCL.
3.1.36 For the custom applications or interfaces developed for MR, KR, NRL and BORL, vendor
shall maintain the same and also provide the complete source code to BPCL along with
the documentation.
3.1.37 In future, if BPCL decides to include the name of any of its affiliates / joint ventures /
subsidiary / group companies then vendor shall agree and make provision to amend the
company names in the EULA agreement without any additional cost and restrictions.
3.1.38 M/s. AspenTech shall submit a copy of the license agreement along with the technical bid
to be signed between M/s AspenTech and BPCL, NRL and BORL with the required
details filled in the agreement.
3.1.39 Whenever a critical request is raised for updation of license file for increasing or
decreasing the tokens or for license file change etc, same shall be updated and supplied
back to BPCL within 8 to 12 hours by M/s. AspenTech. This is required only when there is
a serious business problem and systems are halted.
3.1.40 Whenever BPCL and group companies decide to carry out business continuity plan
testing, vendor shall provide a license file for DR servers with equal number of tokens
available in production servers. Same shall be valid for 15 days period.
Page 13 of 46
3.1.41 The DR server license file requirement shall be intimated to vendor in advance and same
shall be provided by vendor in 2 days time period.
3.1.42 Prior to signing of the agreement, on scrutiny in case our legal department suggest some
points are required few changes then M/s. AspenTech shall agree to the conditions
mentioned by our legal department and accordingly incorporate / amend changes in the
agreement. These points shall be discussed and agreed by both parties.
3.1.43 Vendor shall not have any restrictions and allow renewing Aspen plus family of products
(ie 50 concurrent users for MR and CRDC) after the completion of 5th year/contract term
for the next 5 years or next duration of the contract term. In case vendor is not allowing
for renewal, then vendor shall provide equivalent number of tokens without any additional
cost to BPCL for each of the products covered under the Aspen plus family of products
provided to BPCL and CRDC as part of LAN users.
3.1.44 Any additional MSC/AES tokens in case procured during the contract term or future, then
same shall be added to the existing tokens (i.e 2300 MSC tokens and 180 AES tokens)
and shall be used / deployed across BPCL group companies and its affiliates.
3.1.45 In case any additional tokens of MSC and AES are procured during the contract term,
software maintenance service and support shall remain the same as mentioned in Point
3.2 for the entire contract term.
3.1.46 The software license term/period shall start for the first year only after the receipt of MSC
and AES standard token software licenses and not from the LOI / LOA / purchase order
date.
3.1.47 EULA / SLA with the license term shall be signed only after the receipt of MSC and AES
standard token software licenses from M/s. AspenTech.
3.1.48 MR,KR,NRL,BORL, CRDC and SCO shall be entitled and continue to use the older
versions of MSC and AES software in case the current or latest version of MSC and AES
software products does not have or provide the features and functionalities which was
already existing in the earlier implemented systems. AspenTech shall not have any
restrictions and shall continue to provide software support and maintenance for the same
till such features & functionalities are incorporated and provided by AspenTech in their
new software versions.
3.1.49 After completion of 3 years, in case BPCL wishes to terminate the contract then same
shall be intimated to M/s. AspenTech by giving a 3 month notice in advance. M/s.
AspenTech shall not have any reservations and shall agree the same without any
conditions.
3.1.50 BPCL shall review the usage of tokens on yearly basis. If overall usage is increased then
additional tokens will be procured and in case if the usage is low then there should be a
provision to buyback tokens by M/s AspenTech and the amount shall be reduced
proportionately.
3.1.51 Any critical problem faced is required to be reported immediately to the concerned
stakeholder at BPCL refineries and to the coordinators at your end.
3.1.52 As part of this license consolidation and procurement exercise, M/s. AspenTech shall also
be involved and assist BPCL staff to develop, build and implement the software identified
for implementation.
3.1.53 Purchase order provided by BPCL, NRL and BORL shall only be considered for any
discussions and details along with the clarifications and response sought through mails.
3.1.54 Existing AMC/SMS payments made already to M/s.AspenTech shall be workout and
appropriate credit shall be provided by M/s. AspenTech to BPCL against the final
payment to be done in the first year.
3.1.55 M/s.AspenTech shall confirm all their MSC and AES software designed and developed
shall work over WAN as well as LAN based network. The performance and response time
of any software to open / for any page load / any transaction update etc (i.e over Thick
Page 14 of 46
client / Thin client / Citrix etc) should be less than 5 seconds even in 512 KBPS and
1Mbps bandwidth.
3.1.56 In case if any of MSC/AES software performance is found unsatisfactory, M/s.
AspenTech shall sort out the issue on priority basis and provide appropriate solution and
ensure the performance of the software is improved and meet the customer requirements.
3.1.57 On finalization, BPCL central procurement department will advise individual refineries to
issue separate purchase orders (i.e MR, KR, NRL and BORL) to the vendor. BPCL will
define the percentage split and the total value for these purchase orders. Vendor shall
submit the invoice accordingly to the respective refineries.
3.1.58 As part of source code escrow, M/s. AspenTech shall have provision to maintain the
rd
source code of their MSC and AES software with 3 party agent. In case if M/s
AspenTech is unable to support, maintain and update the software as agreed between
BPCL and M/s. AspenTech, then the source code of the software shall be released or
rd
made available to BPCL through M/s. Aspentech or from that 3 party agent. M/s.
rd
AspenTech shall mention the 3 party agent name and the tie-up made.
3.2. Software Maintenance Service and Support

3.2.1 Software maintenance and support service shall be provided for MSC and AES software,
bug fixes, cumulative patches, technical support on email/hotline/web, software upgrades
during the term of this agreement.
3.2.2 Access to AspenTech support site and web account shall be provided to all the key staffs
of BPCL group of companies/refineries for accessing the knowledge base, technical
material, logging issues etc.
3.2.3 Vendor shall provide the following services
Service Description Definition
24x7 Customer Care To provide assistance on non-technical issues and escalation to
Service AspenTech Technical Support on technical issues. BPCL group
of companies/refineries shall have access to this service 24x7.
For technical issues, Customer Care should ensure that
incidents are created and assigned to Technical Support
Consultants for resolution. For non-technical incidents,
Customer Care should see the incident to resolution.
Technical Support Serve as the technical escalation point for the primary products
Advocate Service installed at the customer sites and make sure complete
resolutions are provided for critical and complex technical
issues.
TSAs shall have expertise with customers' primary installed

products and work with the customers to become familiar with
the technology setup at the customer sites.
Host regular review meetings of open incidents, bugs and status

check-ins.
Coordinate virtual product support clinics including short "What's

New" sessions and "How To" sessions on functions, features or
interfaces.
Faster Response Time As specified in point 3.2.6
and Escalation Time
Access to the web- Shall provide short videos and training materials to help
based AspenTech E- customers learn the features of AspenTech products. The
Learning Modules modules should include "How To" and illustrative examples as
well as other learning materials.
3.2.4 All the services of AspenTech Premier Plus Support which also contains all the services
of AspenTech Premier Support shall be provided to BPCL and group companies during
the term of this agreement.
Page 15 of 46
3.2.5 In case, if a suitable solution cannot be offered through remote operation and the
business is affected due to non-availability of the system, then, without any additional cost
vendor shall make suitable arrangement and send their engineer onsite within 24 / 48 hrs
to resolve the problem and provide suitable solutions.
3.2.6 Troubleshooting and solution shall be provided for the problems raised / logged and the
matrix for the Support, Escalation, Service level response (SLR) time and penalty in case
of failure in meeting resolution targets will be as follows.
Table - 1
Support Levels INITIAL ACKNOWLEDGEMENT
Telephone Immediate Contact With Support Professional
Voice-mail Return Call Within 1 Business Hours
Web Assigned to Engineer Within 1 Business Hours
E-mail Assigned to Engineer Within 1 Business Hours
Table - 2
PRIORITY Support Frequency DEFINITION
Critical 24*7 support Production System down. Unable to collect
24 hours a day or generate critical data correctly.
7 days a week Malfunction of AspenTech software features
and functionalities. Critical systems /project
at a standstill.
Urgent Normal business hours Cannot use major product feature or cannot
of BPCL group fully utilize product as designed or
companies/refineries documented. No "acceptable " workaround
available. Necessary to correct major
feature issue.
Important Normal business hours General problem or question, which does
of BPCL group not prevent user from fully utilizing product
companies/refineries (as designed or documented)
Minor Normal business hours User not awaiting immediate solution or
of BPCL group response.
companies/refineries
Table - 3
Criticality Resolution Status Escalation to Failure in meeting Resolution
Targets w/o Update 2nd Level Target
Code Change Support &
Development
Page 16 of 46
Critical Within 24 hrs. Every Hour Within 1 Hour In the event the resolution is not
provided within the specified
(24*7 support) timeframe mentioned under
resolution targets, then it will be
treated as a failure. For each
failure and on acceptance by both
parties, penalty charges equal to
0.25% of License Fee for the
applicable year shall be
deducted, subject to a maximum
penalty charges per year of 5% of
License Fee.
Urgent Within 72 hrs. Every 8 Within 1 In the event the resolution is not
Hours Business Day provided within the specified
timeframe mentioned under
resolution targets, then it will be
License Fee.
Important Within 1 Week Every two Within 3 A grace period up to one month
Days Business days shall be provided. In the event the
resolution is not provided within
the specified timeframe
mentioned under resolution
targets or within the grace period,
then it will be treated as a failure.
For each failure and on
acceptance by both parties,
penalty charges equal to 0.25%
of License Fee for the applicable
year shall be deducted, subject to
a maximum penalty charges per
year of 5% of License Fee.
Minor Within 4 Weeks Every Within 7 A grace period up to three

Week Business days months shall be provided. In the
event the resolution is not
provided within the specified
timeframe mentioned under
resolution targets or within the
grace period, then it will be
Page 17 of 46

License Fee.
3.2.7 In case M/s. AspenTech fails to meet the resolution target as specified in the SLR in point
3.2.6 (i.e Table-1, 2 and 3), then as part of non-compliance of SLR, penalty charges shall
be deducted as specified above by BPCL and the payment from BPCL shall be made
accordingly.
3.2.8 M/s. AspenTech shall send a cumulative and detail report on quarterly basis through e-
mail covering the total number of calls logged, type of calls, date of call logged, person
name, total hours taken to provide the resolution, cumulative number of failures and so
on.
3.2.9 Vendor shall maintain 5% of the highest annual SMS fee value as a bank guarantee
throughout the term of the contract period. This bank guarantee shall be released to the
vendor after completion of the contract period.
3.2.10 Software maintenance and support service shall also be provided even for already
existing/implemented software versions and customized solution provided by M/s.
AspenTech at MR, KR, NRL, BORL, CRDC and SCO and necessary bug fixes,
cumulative patches, technical support on email/hotline/web, software upgrades during the
term of this agreement.
3.2.11 As part of the main product support for MSC and AES, M/s. AspenTech shall also provide
24*7 support for all interfaces, adaptors, connectors, software, applications etc provided
or developed by AspenTech to run their software system/products/ applications. These
interfaces, adaptors etc shall also be upgraded by AspenTech in case of future upgrades
are required to be compatible or needs to be upgraded.
3.2.12 M/s. AspenTech shall provide required technical/functional remote support and assist
BPCL teams while upgrading the MSC and AES software either due to Hardware upgrade
or upgrading to newer software versions without any additional cost.
3.2.13 Maintenance and support shall be for all the products developed or bundled and supplied
along with the MSC and AES software by M/s AspenTech. i.e Software, components,
adaptors, connectors, Interfaces, customization done by M/s. AspenTech.
3.2.14 During the Software Maintenance Support(SMS) tenure, M/s. AspenTech shall agree to
provide the patches, fixes, upgrades, SP's, new software versions/release etc pertaining
to MSC and AES software products without any additional cost.
3.2.15 M/s. AspenTech shall provide bug fix, defects, patches and software upgrades, new
releases with proper documentation on timely basis or as and when required by BPCL.
3.2.16 Access to M/s. AspenTech support site and team shall be available at any point during
the contract term. Minimum two logins shall be always kept activated for each refinery for
logging the technical calls to get support on timely basis.
3.2.17 M/s. AspenTech shall inform in advance to BPCL through e-mail and written
communication of MSC and AES products / applications which are planned to be
discontinued in future or shall be superseded / merged with other products and the same
shall be made available to BPCL without any additional cost and support for the
superseded / merged products shall be provided.
3.2.18 M/s. AspenTech shall submit the source code and functional specification documentation
to BPCL for all the custom developments / customization carried out and implemented by
M/s. AspenTech for existing running software versions at MR, KR, NRL and BORL.
Page 18 of 46
3.2.19 M/s. AspenTech shall provide the list of all 3rd party software bundled and components
supplied as part of MSC and AES software product. Same to be mentioned either in
license agreement or can be enclosed as an annexure.
3.2.20 Vendor shall provide required guidance/instructions for installation and configuration of
software upgrades/ releases as part of documentations and make available their technical
support on site for upgrading the system in test and production environment.
3.2.21 Vendor shall provide the support and maintenance services as defined in the SLR of point
3.2.3 and 3.2.6.
3.2.22 BPCL and group companies should have access to databases, API’s etc. Aspentech
should provide the list of such API’s which can be accessed.
3.3. Customer Engagement program and Workshops

3.3.1 As part of familiarization program, M/s. Aspentech shall conduct workshops on MSC and
AES products to BPCL staff without any additional cost. These workshops / awareness
sessions shall be carried out by AspenTech separately in Mumbai Refinery, Kochi
Refinery, NRL, BORL, CRDC, SCO and AspenTech pune office on case to case basis.
Topics and dates shall be decided mutually with the respective stakeholders and
coordinators. Atleast two workshop is expected to be carried out in each location
mentioned above.
3.3.2 As part of customer engagement, once in a year, AspenTech should carry out an
assessment study on the products being used in each location at MR, KR, NRL, BORL
and SCO. Identify the gaps, suggest the improvements required and submit the
assessment report to BPCL. This activity should be done without any additional cost.
3.3.3 M/s. AspenTech account manager shall make a visit to MR, KR, NRL, BORL, CRDC,
SCO etc on a regular basis or atleast once in a quarter. He / she shall understand the
requirements, improvement areas, gaps etc and provide required support and make
suitable arrangements with the experts to address the requirements and provide
appropriate solutions.
3.3.4 Once in 6 months, vendor shall provide the future roadmap of AspenTech, new
innovations, new software version releases, features / functionalities, products which are
nearing sunset, best practices followed in other refineries etc.
3.3.5 As part of this license consolidation and procurement exercise, M/s. AspenTech shall also
be involved and assist BPCL staff to develop, build and implement the software identified
for implementation.
3.3.6 M/s. AspenTech while submitting the invoice shall also submit all the relevant documents
every time to BPCL for smooth payments. These documents shall be in 2 original sets, all
pages signed and stamped.
3.4. Un-price Bid

The un-price bid should be submitted as part of technical bid.
3.4.1 In the Table-A below, M/s. AspenTech shall provide the number of MSC tokens which
shall be provided as part of converting existing perpetual / token based license into
standard tokens
TABLE – A (MSC tokens)

Sr. No Description QTY
1 Number of free tokens provided in lieu of converting MR perpetual
license into standard tokens at nil cost.
2 Number of tokens provided for MR (excluding free tokens) in lieu of
converting MR perpetual license into standard tokens.
3 Number of tokens provided for KR in lieu of converting KR token
based product license into standard tokens.
4 Number of tokens provided for NRL in lieu of converting NRL
standard token license.
Page 19 of 46
5 Number of tokens provided for BORL in lieu of converting BORL

6 Balance number of new tokens provided. (i.e 2300 – [sum of sr.no
(1+2+3+4+5)])
Total (*) 2300
Note (*) : The sum of total quantity of 1 to 6 shall be equal to 2300
3.4.2 In the Table-B below, M/s. AspenTech shall provide the number of AES tokens which
shall be provided as part of converting existing perpetual / token based license into
standard tokens.
TABLE – B (AES tokens)
Sr. No Description QTY
1 Number of free tokens provided in lieu of converting MR perpetual
license into standard tokens at nil cost.
2 Number of tokens provided for MR (excluding free tokens) in lieu of
converting MR perpetual license into standard tokens.
(1+2+3+4+5)])
Total (#) 180
Note (#) : The sum of total quantity of 1 to 6 shall be equal to 180
4.0 Commercial Bid

4.1 MSC and AES standard tokens shall be LAN/WAN based which includes all regions (i.e
BPCL, NRL, BORL and other locations in India / Asia Pacific).
4.2 Contract term will be for 5 years period. If required the contract shall be renewed after
completion of 5th year. As an optional item, vendor shall provide escalation rate for
MSC/AES/AspenPlus family software license fee for year 1 of second (next) term
contract over and above the license fee of year 5 of this term contract.
4.3 Party should submit price as per bill of material given below, if there is any deviation or
difference in quoting the licenses or services, it should be clearly mentioned in technical
bid. Price should be quoted accordingly and BPCL will have right to accept the deviation
or reject the bid.
4.4 All or any applicable taxes and duties should be mentioned separately.
4.5 BPCL has full rights and on sole discretion shall consider the items in full or in part basis.
Decision of BPCL will be final and binding. Vendor shall not have rights to make any
claims / queries / clarification to BPCL on the criteria for selecting the items and the
same may be used on case to case basis.
4.6 Bill of materials are given below:

Item Description Qty UOM Price in
No USD
1 MSC software License fee for 2300 standard tokens - Year 1 1 LS
6 AES software License fee for 180 standard tokens- Year 1 1 LS
Page 20 of 46

11 AspenPlus family 16 s/w products License Fee for 50 concurrent 1 LS
MR,CRDC users – Year-1
Note: Price quoted should be exclusive of taxes. Software License fee includes software
maintenance services(SMS) for that period. Refer point 3.2 for SMS terms and conditions.
Optional items
Item Description Qty UOM Price in
No USD
1 Cost of one MSC standard token license fee for procurement of 1 Number
additional tokens from Year1 to Year5. (upto 600 tokens)
2 Cost of one AES standard token license fee for procurement of 1 Number
additional tokens from Year1 to Year5. (upto 180 tokens)
4.7 For the year-1 cost, vendor shall provide in TABLE-C and TABLE-D below, the number
of MSC/AES standard tokens against each line item and the price in percentage for
other line items considering price for line item no 6 as the base price. The base price
(per token) may be considered as 100 percent. All item nos. in the table-C and table-D
mentioned below are mandatory and should be filled. This shall be submitted as part of
the price bid annexure.
TABLE-C - (MSC Tokens)

No Description QTY M/s. AspenTech shall
provide the percentage
used for conversion.
1 Number of free tokens provided in lieu of
converting MR perpetual license into standard
tokens at nil cost.
2 Number of tokens provided for MR (excluding free
tokens) in lieu of converting MR perpetual license
into standard tokens.
3 Number of tokens provided for KR in lieu of
converting KR token based product license into
standard tokens.
4 Number of tokens provided for NRL in lieu of
converting NRL standard token license.
5 Number of tokens provided for BORL in lieu of
converting BORL standard token license.
6 Balance number of new tokens provided. (i.e 2300
– [sum of sr.no (1+2+3+4+5)])
Total (*) 2300
Note (*) : The summation of quantity of 1 to 6 shall be equal to 2300 MSC tokens. The total
amount which shall be arrived based on the data given in the above table shall match with the
lumpsum amount quoted for the year 1 cost of MSC tokens.
Page 21 of 46
TABLE – D – (AES Tokens)

No Description QTY M/s. AspenTech
shall provide the
percentage used for
conversion.
1 Number of free tokens provided in lieu of converting MR
perpetual license into standard tokens at nil cost.
2 Number of tokens provided for MR (excluding free tokens) in lieu
of converting MR perpetual license into standard tokens.
(1+2+3+4+5)])
Total (#) 180
Note (#) : The summation of quantity of 1 to 6 shall be equal to 180 AES tokens. The total
amount which shall be arrived based on the data given in the above table shall match with the
lumpsum amount quoted for the year 1 cost of AES tokens.
5.0 Terms and Conditions

5.1 Vendor shall adhere and submit their proposal strictly as per the format specified in
section 9.0. Submission in any other format shall not be acceptable.
5.2 Vendor shall give acceptance to every points mentioned in the scope of work.
5.3 All deviations are to be separately mentioned under the heading “DEVIATIONS’
5.4 Any assumptions and exclusions are to be separately mentioned under the heading
“ASSUMPTIONS & EXCLUSIONS’.
5.5 M/s. AspenTech to provide the Break-up details of the tokens wherever applicable and
submit as annexure.
5.6 M/s. AspenTech shall strictly adhere only to the purchase order terms and conditions
specified by BPCL. BPCL purchase order conditions and GTC will supersede any
conditions mentioned in the license agreement by the vendor.
5.7 M/s. AspenTech shall submit the invoices as desired by MR, KR, NRL and BORL with
complete details printed on the invoice and shall be as per the purchase order line items
without any deviations.
5.8 M/s. AspenTech shall submit every time all the necessary associated documents along
with the invoice.
5.9 The invoice and all the associated documents shall be signed and stamped by the
concerned authorities from M/s. AspenTech.
5.10 M/s. AspenTech shall submit the invoices to the respective refineries for clearing the
payments.
5.11 M/s. AspenTech shall not reproduce or showcase any of the materials, documents,
powerpoint, screen snapshot etc carried out during any of the MSC / AES software
implemented at BPCL to any other companies within and outside INDIA without taking
prior approval from BPCL. In case the same is found, BPCL shall take legal action on the
vendor
5.12 In case vendor consultant has to visit plant area, vendor staff shall follow all the rules,
guidelines, policies, CID verifications and regulations for entering and working inside
BPCL group of companies, refinery premises and other office locations across India and
Asia pacific regions.
Page 22 of 46
5.13 Aspentech to note that Optional items for Additional tokens shall be considered for
evaluation purpose. Optional items for Escalation Rate for Next Term Contract shall not
be considered for evaluation.
6.0 Location wise person in-charge

No Location Location Functional / Technical Information System head
head
1 Mumbai Refinery Mumbai DGM, Technology , MR ED (IS) Group Refineries
2 Kochi Refinery Kochi GM, Technical, KR DGM, IS(KR)
3 Numaligarh Refinery Numaligar, GM(Technical), NRL Ch. Manager (IIS), NRL

Assam
4 Bharat oman Refinery Bina Sr. VP (Projects & Tech IS head as Jt. Sr. VP (IT &
Ltd, BORL Services). ERP)
5 Supply chain Mumbai DGM, SCO (PPG) ED (IS) Group Refineries
optimization (SCO) Ch. Manager, SCO (ICPM)
6 Corporate R&D Centre Noida GM, CRDC ED (IS) Group Refineries
7.0 Validity Of Proposal

7.1 M/s. AspenTech proposal shall be valid for 180 days from the tender due date / extended
tender due date.
8.0 Payment Terms

8.1 Payment shall be made on half-yearly on pro-rata basis at the end of six months and due
certification / acceptance by BPCL/NRL/BORL engineer in-charge.
8.2 Payment to vendor shall be made by MR, KR, NRL and BORL on submission of invoice
and associated documents with due certification by the respective engineer-in-Charge.
8.3 Vendor shall submit 5% of the highest annual SMS fee value as a performance bank
guarantee within 30 days of signing of the License Agreement which shall be valid
throughout the term of the contract period. This bank guarantee shall be released to the
vendor after completion of the contract period.
8.4 Performance Security Deposit / Retention money clause of GCC is not applicable for this
tender.
9.0 Delivery Period / Contract Period :
Aspentech shall quote best delivery schedule for supply of MSC and AES tokens in ----------
weeks from the date of receipt of Contract Purchase Order.
The contract period shall be for 5 years from the effective date.
Effective date for the contract shall be the date of receipt of MSC and AES standard token
software licenses and not from the LOA / purchase order date / license agreement date.
10.0 Proposal Submission Format

10.1 About Company
10.2 Client references in India and Abroad where MSC and AES software are being used, with
contact details. Preferably Oil & refining companies.
10.3 Implementation of MSC / AES software in Refineries – Single/Multiple Refineries, Year of
implementation.
10.4 Technology and Platform supported and requirements for running MSC and AES software.
Page 23 of 46
10.5 Recommended / Typical Hardware and Software Requirements for MSC and AES
software deployment
10.6 Recommended IT Deployment Architecture for
a. MSC software PIMS, ORION, IP21, APS, AORA, PIMS Platinum, A1PE, DPO
b. AES software Aspen Plus, Hysys
10.7 List of 3rd party software’s supplied along with MSC and AES software by M/s. AspenTech
10.8 Understanding and acceptance of Scope of Work.
10.9 Compliance and acceptance for every items mentioned in this document.
10.10 Skill set of consultants and technical persons required for implementation of MSC and AES
software.
10.11 Submit few case studies and benefits derived by using MSC/AES software by other
refineries in India and abroad companies – Quantitative as well as Qualitative.
10.12 Submission of Technical and Price bid
10.13 DEVIATIONS.
10.14 ASSUMPTIONS AND EXCLUSIONS
10.15 Roadmap of MSC and AES software next 3 to 5 years. (i.e new versions, releases,
functionalities etc)
10.16 Attach the training programs conducted (Basic and Advance Levels along with course
contents)
11.0 Confidentiality of Data
Any data shared by BPCL shall be treated as secured and confidential by M/s. AspenTech. M/s.
AspenTech shall treat all the data supplied / shared by BPCL in whatever means i.e in writing,
documents formats, images, database backups, actual data etc as confidential and shall use it only
for the intended purpose and shall not share to any of their partners, customers, use for research
etc. If any data is required to be shared, M/s. AspenTech shall take approval from BPCL in writing.
BPCL has rights to raise legal action against the M/s. AspenTech in case of any violation is noticed
or such incident is observed.
Page 24 of 46
Annexure: 1
List of existing MSC family of products licensed to BPCL MR, SCO and CRDC
No Description
1 Aspen Advisor
2 Aspen Application Builder
3 Aspen Cim-IO Interfaces
4 Aspen DMCPlus
5 Aspen Inferential Qualitites (Aspen IQ)
6 Aspen Infoplus 21
7 Aspen IP.21 Process Browser (Aspen Web 21)
8 Aspen Petroleum Scheduler (Aspen Orion XT)
9 Aspen Petroleum Supply Chain Planner (Aspen DPO)
10 Aspen PIMS (consists of Aspen Blend)
11 Aspen PIMS Regional Optimiser (Aspen MPIMS)
12 Aspen PIMS Submodel calculator
13 Aspen Process Explorer
14 Aspen Report Writer
15 Aspen Smart Step
16 Aspen Tank and Operations Manager (AtOMS)
17 Aspen Watch
18 Custom interfaces developed by AspenTech for BPCL Mumbai Refinery e.g Finance booking etc.
Annexure: 2
List of existing AES family of products licensed to BPCL MR, SCO and CRDC
No Description
1
Aspen Plus
2 Aspen Plus Optimizer
3 Aspen Online
4 Aspen Plus Hydrocracker
5 Aspen Plus Hydrotreater
6 Aspen Utilities Planner
7 Aspen Utilities Optimizer
8 Aspen Properties
9 Aspen Shell & Tube Exchanger
10 Aspen Air Cooled Exchanger
11 Aspen Shell & Tube Mechanical
12 Aspen Plus Reformer
13 Aspen Plus CatCracker
14 Aspen Plus Dynamics
15 Aspen Distillation Synthesis
16 Aspen Energy Analyzer
Page 25 of 46
Annexure: 3
List of existing Engineering products licensed to KR
No Description
1 Aspen Hysys - 1 user expires in Year 2021
2 Aspen Hysys Crude - 1 user expires in Year 2021
3 Aspen Hysys Amines - 1 user expires in Year 2021
4 Aspen Shell & Tube Exchanger (Aspen Tasc+) - 1 user perpetual
5 Aspen Air Cooled Exchanger (Aspen Acol+) - 1 user perpetual
6 Aspen Plus: 2 users perpetual
Acronyms
BPCL – Bharat Petroleum Corporation Limited
MR – Mumbai Refinery
KR – Kochi Refinery
NRL – Numaligarh Refinery
BORL – Bharat Oman Refinery Limited
BPRL – Bharat Petro Resources Limited
CRDC – Corporate Research Data Centre
SCO – Supply Chain Optimisation
IREP – Integrated Refinery Expansion Project
MES – Manufacturing Execution System
MMTPA – Million Metric Tones’ per Annum
EULA - End user license agreement
SLA - Software license agreement
MSC - aspenOne Manufacturing Supply Chain
AES - aspenOne Engineering Suite
SLC - Service level credit
SLR - Service level response
Note:
1. BPCL group refineries/companies means MR, KR, CRDC, SCO, BPRL, NRL, BORL, BPRL,
Pipelines, Marketing divisions, SBU’s, subsidiary companies, affiliate, joint ventures, Head
quarters, sites offices/branches etc located at various locations within INDIA / ASIA
PACIFIC Region.
*****************************************************************************
Page 26 of 46
SECTION-2
UNPRICED BID FORMAT
(VENDOR SHALL INDICATE QUOTED/ NOT QUOTED IN THIS FORMAT)
Page 27 of 46
PRICE SCHEDULE
Item Amount in
No Description Quantity UoM USD
MSC Software License Fee for 2300 standard tokens Quoted / Not
1 Year 1 1 LS Quoted
AES Software License Fee for 180 standard tokens Quoted / Not
Aspen Plus family Software License Fee for 50 Quoted / Not
11 concurrent users Year 1 1 LS Quoted
Page 28 of 46
OPTIONAL ITEMS – ADDITIONAL TOKENS
Item Rate for Year 1 Rate for Year 2 Rate for Year 3 Rate for Year 4 Rate for Year 5
No Description Quantity Unit in USD in USD in USD in USD in USD
Cost of each additional MSC standard token Quoted / Not Quoted / Not Quoted / Not Quoted / Not Quoted / Not
1 (Range 1 - 600 tokens) 1 NO Quoted Quoted Quoted Quoted Quoted
Cost of each additional AES standard token Quoted / Not Quoted / Not Quoted / Not Quoted / Not Quoted / Not
2 (Range 1 - 180 tokens) 1 NO Quoted Quoted Quoted Quoted Quoted
OPTIONAL ITEMS – ESCALATION RATE FOR NEXT TERM CONTRACT
Item
No Description Rate in percentage
Escalation rate for MSC License Fee for Year 1 of second (next) term contract over and above the Quoted / Not Quoted
1 License Fee of Year 5 of this term contract
Escalation rate for AES License Fee for Year 1 of second (next) term contract over and above the Quoted / Not Quoted
2 License Fee of Year 5 of this term contract
Escalation rate for Aspen Plus family Software License Fee for 50 concurrent users for Year 1 of Quoted / Not Quoted
3 second (next) term contract over and above the License Fee of Year 5 of this term contract
Year on year escalation rate for MSC / AES / Aspen Plus family Software License Fee beyond first Quoted / Not Quoted
4 year of second (next) term contract.
Page 29 of 46
ANNEXURE TO PRICE BID - MSC
For the year-1 cost, Aspen shall provide in Table below, the number of MSC standard tokens against each line item and the price in percentage for
other line items considering price for line item no 6 as the base price. The base price (per token) may be considered as 100 percent.
Sr "M/s. AspenTech shall provide the

No Description Quantity percentage used for conversion."
Number of free tokens provided in lieu of converting MR perpetual As quoted in
1 license into standard tokens at nil cost. unpriced bid Quoted / Not Quoted
Number of tokens provided for MR (excluding free tokens) in lieu As quoted in Quoted / Not Quoted
2 of converting MR perpetual license into standard tokens. unpriced bid
Number of tokens provided for KR in lieu of converting KR token As quoted in Quoted / Not Quoted
3 based product license into standard tokens. unpriced bid
Number of tokens provided for NRL in lieu of converting NRL As quoted in Quoted / Not Quoted
4 standard token license. unpriced bid
Number of tokens provided for BORL in lieu of converting BORL As quoted in Quoted / Not Quoted
Balance number of new tokens provided. (i.e. 2300 - [sum of sr.no. As quoted in Quoted / Not Quoted
6 (1+2+3+4+5)]). unpriced bid
Note (*) : The summation of quantity of 1 to 6 shall be equal to 2300 MSC tokens. The total amount which shall be arrived based on the data given in the above
table shall match with the lumpsum amount quoted for the year 1 cost of MSC tokens.
Page 30 of 46
ANNEXURE TO PRICE BID - AES
For the year-1 cost, Aspen shall provide in Table below, the number of AES standard tokens against each line item and the price in percentage for other
line items considering price for line item no 6 as the base price. The base price (per token) may be considered as 100 percent.
Sr "M/s. AspenTech shall provide the

No Description Quantity percentage used for conversion."
Number of free tokens provided in lieu of converting MR perpetual As quoted in
1 license into standard tokens at nil cost. unpriced bid Quoted / Not Quoted
Number of tokens provided for MR (excluding free tokens) in lieu As quoted in Quoted / Not Quoted
2 of converting MR perpetual license into standard tokens. unpriced bid
Number of tokens provided for KR in lieu of converting KR token As quoted in Quoted / Not Quoted
3 based product license into standard tokens. unpriced bid
Number of tokens provided for NRL in lieu of converting NRL As quoted in Quoted / Not Quoted
Number of tokens provided for BORL in lieu of converting BORL As quoted in Quoted / Not Quoted
Balance number of new tokens provided. (i.e. 180 - [sum of sr.no. As quoted in Quoted / Not Quoted
6 (1+2+3+4+5)]). unpriced bid
Note (*) : The summation of quantity of 1 to 6 shall be equal to 180 AES tokens. The total amount which shall be arrived based on the data given in the above
table shall match with the lumpsum amount quoted for the year 1 cost of AES tokens.
Page 31 of 46
SECTION 3
INTEGRITY PACT
Page 32 of 46
INTEGRITY PACT
Between
Bharat Petroleum Corporation Limited (BPCL) hereinafter referred to as "The

Principal", And
……………………………………………………………………………………………..herei
nafter referred to as "The Bidder/ Contractor/ Supplier".
Preamble
The Principal intends to award, under laid down organization procedures, contract/s for
“CONSOLIDATION, UPGRADATION AND PROCUREMENT OF SOFTWARE LICENSES FROM
ASPEN TECHNOLOGY INC FOR BPCL GROUP OF REFINERIES”. The Principal values full
compliance with all relevant laws and regulations, and the principles of economic use of
resources, and of fairness and transparency in its relations with its Bidder/s, Contractor/s and
Supplier/s.
In order to achieve these goals, the Principal cooperates with the renowned
international Non-Governmental Organisation "Transparency International" (TI).
Following TI's national and international experience, the Principal will appoint an
Independent External Monitor who will monitor the tender process and the execution of
the contract for compliance with the principles mentioned above.
Section 1 - Commitments of the Principal
(1) The Principal commits itself to take all measures necessary to prevent corruption and
to observe the following principles:
a) No employee of the Principal, personally or through family members, will in

connection with the tender, or the execution of the contract, demand, take a
promise for or accept, for himself/ herself or third person, any material or
immaterial benefit which he/she is not legally entitled to.
b) The Principal will, during the tender process, treat all Bidders with equity and
reason. The Principal will, in particular, before and during the tender process,
provide to all Bidders the same information and will not provide to any Bidder
confidential/ additional information through which the Bidder could obtain an
advantage in relation to the tender process or the contract execution.
Page 33 of 46
c) The Principal will exclude from the process all known prejudiced persons.
(2) If the Principal obtains information on the conduct of any of its employees which is a
criminal offence under the relevant Anti-Corruption Laws of India, or if there be a
substantive suspicion in this regard, the Principal will inform its Vigilance Office and
in addition can initiate disciplinary actions.
Section 2 - Commitments of the Bidder/ Contractor/ Supplier
(1) The Bidder/ Contractor/ Supplier commits itself to take all measures necessary to
prevent corruption. He commits himself to observe the following principles during his
participation in the tender process and during the contract execution.
a) The Bidder/ Contractor/ Supplier will not, directly or through any other person
or firm, offer, promise or give to any of the Principal's employees involved in
the tender process or the execution of the contract or to any third person, any
material or immaterial benefit which he/she is not legally entitled to, in order
to obtain in exchange, any advantage of any kind whatsoever during the tender
process or during the execution of the contract.
b) The Bidder/ Contractor/ Supplier will not enter with other Bidders into any
undisclosed agreement or understanding, whether formal or informal. This
applies in particular to prices, specifications, certifications, subsidiary
contracts, submission or non-submission of bids or any other actions to restrict
competitiveness or to introduce cartelisation in the bidding process.
c) The Bidder/ Contractor/ Supplier will not commit any offence under the
relevant Anti-Corruption Laws of India; further the Bidder/ Contractor/
Supplier will not use improperly, for purposes of competition or personal gain,
or pass on to others, any information or document provided by the Principal as
part of the business relationship, regarding plans, technical proposals and
business details, including information contained or transmitted electronically.
d) The Bidder/ Contractor/ Supplier will, when presenting his bid, disclose any
and all payments he has made, is committed to, or intends to make to agents,
brokers or any other intermediaries in connection with the award of the
contract.
(2) The Bidder/ Contractor/ Supplier will not instigate third persons to commit offences
outlined above or be an accessory to such offences.
Section 3 - Disqualification from Tender Process and Exclusion from Future Contracts
If the Bidder, before contract award, has committed a transgression through a violation
of Section 2 or in any other form such as to put his reliability or credibility as Bidder
into question, the Principal is entitled to disqualify the Bidder from the tender process
or to terminate the contract, if already signed, for such reason.
Page 34 of 46
(1) If the Bidder/ Contractor/ Supplier has committed a transgression through a violation
of Section 2 such as to put his reliability or credibility into question, the Principal is
also entitled to exclude the Bidder/ Contractor/ Supplier from future contract award
processes. The imposition and duration of the exclusion will be determined by the
severity of the transgression. The severity will be determined by the circumstances of
the case, in particular the number of transgressions, the position of the transgressors
within the company hierarchy of the Bidder and the amount of the damage. The
exclusion will be imposed for a minimum of 6 months and maximum of 3 years.
(2) A transgression is considered to have occurred if the Principal after due consideration
of the available evidences, concludes that no reasonable doubt is possible.
(3) The Bidder accepts and undertakes to respect and uphold the Principal's absolute right
to resort to and impose such exclusion and further accepts and undertakes not to
challenge or question such exclusion on any ground, including the lack of any hearing
before the decision to resort to such exclusion is taken. This undertaking is given
freely and after obtaining independent legal advice.
(4) If the Bidder/ Contractor/ Supplier can prove that he has restored/ recouped the
damage caused by him and has installed a suitable corruption prevention system, the
Principal may revoke the exclusion prematurely.
Section 4 - Compensation for Damages
(1) If the Principal has disqualified the Bidder from the tender process prior to the award
according to Section 3, the Principal is entitled to demand and recover from the
Bidder liquidated damages equivalent to Earnest Money Deposit/Bid Security.
(2) If the Principal has terminated the contract according to Section 3, or if the Principal
is entitled to terminate the contract according to Section 3, the Principal shall be
entitled to demand and recover from the Contractor/ Supplier liquidated damages
equivalent to Security Deposit/ Performance Bank Guarantee.
(3) The Bidder agrees and undertakes to pay the said amounts without protest or demur
subject only to condition that if the Bidder/ Contractor/ Supplier can prove and
establish that the exclusion of the Bidder from the tender process or the termination of
the contract after the contract award has caused no damage or less damage than the
amount of the liquidated damages, the Bidder/ Contractor/ Supplier shall compensate
the Principal only to the extent of the damage in the amount proved.
Section 5 - Previous Transgression
(1) The Bidder declares that no previous transgression occurred in the last 3 years with
any other Company in any country conforming to the TI approach or with any other
Page 35 of 46
Public Sector Enterprise in India that could justify his exclusion from the tender
process.
(2) If the Bidder makes incorrect statement on this subject, he can be disqualified from
the tender process or the contract, if already awarded, can be terminated for such
reason.
Section 6 - Equal treatment of all Bidders/ Contractors/ Suppliers/Subcontractors
(1) The Bidder/ Contractor/ Supplier undertakes to demand from all subcontractors a
commitment in conformity with this Integrity Pact, and to submit it to the Principal
before contract signing.
(2) The Principal will enter into agreements with identical conditions as this one with all
Bidders, Contractors/ Suppliers and Subcontractors.
(3) The Principal will disqualify from the tender process all Bidders who do not sign this
Pact or violate its provisions.
Section 7 - Punitive Action Against Violating Bidders/ Contractors/Suppliers/

Subcontractors
If the Principal obtains knowledge of conduct of a Bidder, Contractor, Supplier or

Subcontractor, or of an employee or a representative or an associate of a Bidder,
Contractor, Supplier or Subcontractor which constitutes corruption, or if the Principal
has substantive suspicion in this regard, the Principal will inform the Vigilance Office.
Section 8 - Independent External Monitors
(1) The Principal has appointed competent and credible Independent External Monitors
for this Pact. The task of the Monitor is to review independently and objectively,
whether and to what extent the parties comply with the obligations under this
agreement.
(2) The Monitor is not subject to instructions by the representatives of the parties and
performs his functions neutrally and independently. He reports to the Chairperson of
the Board of the Principal.
(3) The Bidder/ Contractor/ Supplier accepts that the Monitor has the right to access
without restriction to all Project documentation of the Principal including that
provided by the Bidder/ Contractor/ Supplier. The Bidder/ Contractor/ Supplier will
also grant the Monitor, upon his request and demonstration of a valid interest,
unrestricted and unconditional access to this project documentation. The same is
applicable to Subcontractors. The Monitor is under contractual obligation to treat the
information and documents of the Bidder/ Contractor/ Supplier/ Subcontractor with
confidentially.
Page 36 of 46
(4) The Principal will provide to the Monitor sufficient information about all meetings
among the parties related to the Project provided such meetings could have an impact
on the contractual relations between the Principal and the Bidder/ Contractor/
Supplier. The parties offer to the Monitor the option to participate in such meetings.
(5) As soon as the Monitor notices, or believes to notice, a violation of this agreement, he
will so inform the Management of the Principal and request the Management to
discontinue or heal the violation, or to take other relevant action. The Monitor can in
this regard submit non-binding recommendation. Beyond this, the Monitor has no
right to demand from the parties that they act in a specific manner, refrain from action
or tolerate action. However, the Independent External Monitor shall give an
opportunity to the Bidder/ Contractor/ Supplier to present its case before making its
recommendations to the Principal.
(6) The Monitor will submit a written report to the Chairperson of the Board of the
Principal within 8 to 10 weeks from the date of reference or intimation to him by the
'Principal' and, should the occasion arise, submit proposals for correcting problematic
situations.
(7) If the Monitor has reported to the Chairperson of the Board a substantiated suspicion
of an offence under relevant Anti-Corruption Laws of India, and the Chairperson has
not, within reasonable time, taken visible action to proceed against such offence or
reported it to the Vigilance Office, the Monitor may also transmit this information
directly to the Central Vigilance Commissioner, Government of India.
(8) The word 'Monitor' would include both singular and plural.
Section 9 - Pact Duration
This Pact begins when both parties have legally signed it. It expires for the Contractor/
Supplier 12 months after the last payment under the respective contract, and for all other
Bidders 6 months after the contract has been awarded.
If any claim is made/ lodged during this time, the same shall be binding and continue to
be valid despite the lapse of this pact as specified above, unless it is discharged/
determined by Chairperson of the Principal.
Section 10 - Other Provisions
(1) This agreement is subject to Indian Law. Place of performance and jurisdiction
is the Registered Office of the Principal, i.e. Mumbai. The Arbitration clause
provided in the main tender document/ contract shall not be applicable for any
issue/ dispute arising under Integrity Pact.
(2) Changes and supplements as well as termination notices need to be made in writing.
Side agreements have not been made.
Page 37 of 46
(3) If the Bidder/ Contractor/ Supplier is a partnership or a consortium, this agreement

must be signed by all partners or consortium members.
(4) Should one or several provisions of this agreement turn out to be invalid, the
remainder of this agreement remains valid. In this case, the parties will strive to come
to an agreement to their original intentions.
……………………… ……………………………
For the Principal For the Bidder/ Contractor/
Supplier
Place: Mumbai Witness 1 : ………………

(Signature/Name/Address)
Date : Witness 2 : ………………

(Signature/Name/Address)
Page 38 of 46
SECTION-4
FORM-A -- COMPLIANCE-DEVIATION-EXCEPTION FORM
Page 39 of 46
FORM A
FORMAT FOR ACCEPTANCE, COMPLIANCE, DEVIATIONS AND EXCEPTIONS
NAME OF CONSOLIDATION, UPGRADATION AND PROCUREMENT OF

A
WORK : SOFTWARE LICENSES FROM ASPEN TECHNOLOGY INC FOR
BPCL GROUP OF REFINERIES
COLLECTIVE
B RFQ No CRFQ NO: 1000263389 E Tender System ID : 16190
NAME OF
C
BIDDER :
TABLE – 1
ACCEPTED
Sl.
DOCUMENT WITHOUT ANY WITH
No.
DEVIATIONS DEVIATIONS
1 GENERAL CONDITIONS OF CONTRACT
Note:- Bidders are required to confirm acceptance of all terms and conditions mentioned in
the tender document. Duly filled in, Signed, stamped and scanned copies of Tender, special
Conditions of Contract (SCC)/ Special Purchase conditions, special instructions to bidders,
scope of work, specification, Scalable requirements, Agreed Terms & Conditions , unpriced
part of price schedule are to be uploaded in the web. The format given above in Table 1 is to
be filled for all other documents. Any deviations, taken may be stipulated in the format given
in Table 2 (below).
TABLE – 2
DEVIATIONS/ EXCEPTIONS
Bid Document
Sl.
Reference Subject Deviation
No.
Page Clause
1
2
3
I/We confirm that I/ we have studied all the Terms and Conditions of the RFQ/ tender
document, including Scope of Work, specifications, Special Conditions of Contract (SCC),
Page 40 of 46
Special purchase conditions, special instructions, General Conditions of Contract (GCC),

General Purchase Conditions etc., and confirm our acceptance of the same except for the
clauses mentioned above in this deviation form.
In case our offer is successful, we will submit hard copies of all documents duly signed and
stamped on all pages.
___________________________
SIGNATURE WITH NAME & ADDRESS, SEAL AND DATE.
Note:
1. Filling up and submission of this form is mandatory.
2. If a document is accepted without any deviation, the vendor is required to put a tick
mark in the respective column against the document. If there are deviations, the
vendor is required to put a tick mark in the respective column against the document
and indicate the deviation(s) in the format given for indicating the same.
3. Successful bidder is required to submit hard copies of all documents duly signed and
stamped on all pages.
Page 41 of 46
SECTION-5
E-BIDDING INSTRUCTIONS
Page 42 of 46
INSTRUCTIONS TO BIDDERS ON E-TENDERING
1.0 GUIDELINE FOR E-PROCUREMENT SYSTEM:
Bharat Petroleum Corporation Ltd. has gone for online submission of bid through e-
procurement system on https://bpcleproc.in. Bidders are advised to read the Instructions for
participating in the electronic tenders directly through internet (Bid Submission Manuals are
available on the above mentioned e-procurement site).
To participate on tenders hosted by BPCL on e-procurement site, bidders are required to have
a digital certificate and do “Enrollment” (Register on site) by creating one User Id on the
above site.
Bidders shall make their own arrangement for e-bidding. The Un-priced Technical Bids along
with all the copies of documents should be submitted in e-form only through BPCL e-
Procurement system. Before the bid is uploaded, the bid comprising of all attached
documents should be digitally signed using digital signatures issued by an acceptable
Certifying Authority (CA) in accordance with the Indian IT Act 2000. If any modifications
are required to be made to a document after attaching digital signatures, the digital signature
shall again be attached to the modified documents before uploading the same.
Late and delayed Bids / Offers after due date / time shall not be permitted in E-procurement
system. However if bidder intends to change the bid already entered may change / revise the
same on or before the last date and time of submission deadline. No bid can be submitted
after the last date and time of submission has reached. The system time (IST) that will be
displayed on e-Procurement web page shall be the time and no other time shall be taken into
cognizance. Bidders are advised in their own interest to ensure that bids are uploaded in e-
Procurement system well before the closing date and time of bid. No bid can be modified
after the dead line for submission of bids.
BPCL shall not be responsible in any way for failure on the part of the bidder to follow the
instructions. Further BPCL in any case will not be responsible for inability of the bidder in
participating in the event due to ignorance, failure in Internet connectivity or any other
reason. It is advised that the bidder uploads small sized documents preferably (up to 5 MB) at
a time to facilitate in easy uploading into e-Procurement site. BPCL does not take any
responsibility in case of failure of the bidder to upload the documents within specified time of
tender submission.
Bidders are required to Login with their User ID & Password (along with Digital Certificate)
on e-tendering site (https://bpcleproc.in), then click on “Dashboard”, click on “Action” button
against required Tender, If the required tender number/ details are not available in the first
displayed page, then they can click on “more” button, for proceeding to next page(s). They
will get “Download files” as well as “Tender Common Forms” on the same page. For
participating in tender and for download Tender Documents, click on “Participate”. In the
same menu, one can upload the scanned, signed stamped documents in “Edit Bid Common
Forms”.
Page 43 of 46
For downloading Java, please click on “Download JRE 6” on login page or more details
about Bidding steps. Also, “New User Instruction Manual” from log in page can be referred.
Bidders are required to save / store their bid documents for each item into their computers
before submitting their bid into e-tender.
2.0 CONTACT PERSONS:-
FOR E-TENDERING RELATED ISSUES:
If tenderers need some clarifications or are experiencing difficulties while enrolling or while
participating in this e-Tender, please E-Mail to the following E-Mail ID along with the
snapshots of the errors being faced to:
Email - [email protected]
(OR) Contact the following helpdesk numbers: All India +91 79 40016868.
Page 44 of 46
SECTION - 6
GENERAL CONDITIONS OF CONTRACT (ATTACHED)
Page 45 of 46
SECTION-7
VENDOR ADVISORY – ENVIRONMENTAL
Page 46 of 46

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Aspen Tender - Mes

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CRFQ 1000263389 E-Tender System ID : 16190

“CONSOLIDATION, UPGRADATION AND

REQUEST FOR QUOTATION

CRFQ Number – 1000263389

Tender Calendar Details

Priced Bid Opening Will be intimated later

REQUEST FOR QUOTATION

CONSOLIDATION, UPGRADATION AND PROCUREMENT OF

E-Bid in 2 parts is invited for the tender for “CONSOLIDATION,

2.0 BRIEF DESCRIPTION:

As a part of extending the existing MES software of M/s. AspenTech implemented

As part of standardization, BPCL is planning to consolidate the existing different

3.0 OFFER VALIDITY:

4.0 TAXES AND DUTIES :

Service Tax, if applicable, shall be paid by BPCL to Indian Govt. Authorities.

5.0 FIRM PRICES

6.0 GENERAL CONDITIONS OF CONTRACT (SCC)

Attached General Conditions of contract shall be applicable for this contract.

7.0 SUBMISSION OF TENDER:

7.1 Bids should be submitted in "TWO BID SYSTEM", i.e "Unpriced-Technical

7.2 "Un-Priced- Technical Bid", i.e. Techno-Commercial Bid, shall be

i) Un-Priced copy of Price Schedule with an indication "Quoted" or "Not-

ii) Technical and Commercial deviations, if any. These shall be indicated in

iii) Integrity Pact duly signed and stamped on each page.

iv) RFQ duly signed and stamped as a token of acceptance.

v) Any other supporting documents/ information in support of the Un-priced

8.0 TENDER OPENING:-

9.0 CONTACT PERSONS:

9.1 FOR E-TENDERING RELATED ISSUES:

If tenderers need some clarifications or are experiencing difficulties while enrolling

M/s E-procurement Technologies Ltd,

9.2 FOR TECHNICAL CLARIFICATIONS:

For any technical clarifications regarding this RFQ, please contact:

Ms. S Kalaiselvi, Manager (IS), BPCL – Mumbai Refinery, Mahul, Mumbai.

9.3 FOR COMMERCIAL CLARIFICATIONS:

For any commercial clarifications regarding this RFQ, please contact:

Procurement Manager - Shri. P P Bhate, BPCL- Mumbai Refinery, Mahul, Mumbai,

10.0 INTEGRITY PACT (IP):

Shri Brahm Dutt

11.0 GENERAL POINTS:

11.3 CONTENTS OF BIDDING DOCUMENT: The Bidder is expected to examine

Amendment of Bidding document

11.6 CONTRACT AGREEMENT:-

ATTACHMENTS TO THE TENDER

1. SCOPE OF WORK AND SPECIAL CONDITIONS OF CONTRACT.

SCOPE OF WORK AND SPECIAL CONDITIONS OF CONTRACT

The tokens available in each refinery are given below:

2.0 Existing agreement and amendments with M/s. AspenTech

2.2 Kochi Refinery

2.3 Numaligarh Refinery

2.4 Bharat Oman Refinery Limited (BORL) refinery

3.0 Scope of Work - Technical Bid

3.1. Consolidation and upgrade of MSC and AES licenses

No Refinery / Existing M/s. AspenTech Existing M/s. AspenTech

Total 2300 180

3.2. Software Maintenance Service and Support

TSAs shall have expertise with customers' primary installed

Host regular review meetings of open incidents, bugs and status

Coordinate virtual product support clinics including short "What's

L 6WDWXVLQGLYLGXDOFRPSDQ\ILUPHWFRIWKHDVVHVVHH