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Mary receives an Xfinity bill and is notified of upcoming price changes to her services.

Mary currently subscribes to Superfast Internet with a promotional discount and pays $14 per month to rent her modem.

The price of Modem Rental will increase from $14 to $15 per month effective December 20th.

Account Number Billing Date Services From Page

8773 10 322 2443574 Dec 10, 2022 Dec 10, 2022 to Jan 09, 2023 1 of 3

Hello Mary Winsut,


Welcome to Xfinity. We're excited to provide award-winning services we think you'll love.

Your bill at a glance Your bill explained


For 223A WALNUT AVE APT 2, ROXBURY, MA, 02119-1624
• Please see the Important Information enclosed with
Previous balance $0.00 this bill about price changes to services in your area,
Payments $0.00 effective December 20, 2022.
• This page gives you a quick summary of your monthly
Balance forward $0.00
bill. A detailed breakdown of your charges begins on
Regular monthly charges Page 3 $84.00 page 3.
• Any payments received or account activity after Dec
Taxes, fees and other charges Page 3 $0.88
10, 2022 will show up on your next bill. View your
New charges due Dec 24, 2022 $84.88 most up-to-date account balance at xfinity.com/
myaccount.
Amount due $84.88

Need help?
Visit xfinity.com/customersupport or see page 2 for other
ways to contact us.

Detach the bottom portion of this bill and enclose with your payment Please write your account number on your check or money order

Do not include correspondence with payment

Account number 8773 10 322 2443574


Balance forward $0.00
New charges due Dec 24, 2022 $84.88
PO BOX 6505

$84.88
CHELMSFORD MA 01824
Total amount due
MARY WINSUT Amount enclosed $
223A WALNUT AVE APT 2
ROXBURY, MA 02119-1624
Make checks payable to Comcast
Do not send cash
Send payment to
COMCAST
P.O. BOX 70219
PHILADELPHIA PA 19176-0219

877310322244357400084889
Account Number Billing Date Services From Page
8773 10 322 2443574 Dec 10, 2022 Dec 10, 2022 to Jan 09, 2023 2 of 3

Additional information

Moving?
Visit xfinity.com/moving today to help you stay connected to
all of your Xfinity services.
 

Accessibility:
If you are hearing impaired, call 711. For issues affecting
customers with disabilities, call 1-855-270-0379,
chat live at support.xfinity.com/accessibility, email
[email protected], fax 1-866-599-4268 or write to
Comcast at 1701 JFK Blvd., Philadelphia, PA 19103-2838 Attn:
M. Gifford.
Account Number Billing Date Services From Page
8773 10 322 2443574 Dec 10, 2022 Dec 10, 2022 to Jan 09, 2023 3 of 3

Regular monthly charges $84.00 What's included?


My Xfinity plan $70.00 Internet: Download as fast as 800 Mbps

My Xfinity services $107.00 Visit xfinity.com/myaccount for more details

Internet: Superfast $107.00


You've saved $37.00 this month with your
Discounts -$37.00 promotional discount.
Promotional Discount -$37.00
 
Includes a 24 month $37.00 Promotional Discount. A portion of this discount will end
on Dec 09, 2024. The remainder of your discount will expire when your promotion
ends on Dec 09, 2025.

Equipment & services $14.00


Modem Rental $14.00

Taxes, fees and other charges $0.88


Taxes & government fees $0.88
Sales Tax $0.88

Additional information
Pricing Update: In addition to the price changes listed on the general
Important Information Regarding Xfinity Services and Pricing, on December
20, 2022, the price of Modem Rental will increase from $14.00 to $15.00 per
month. Price excludes taxes and fees.

For residential customers, if you are not satisfied with our resolution
of a problem with your video service, or if you have a complaint
regarding our video prices, you may contact the MA Department of
Telecommunications and Cable Consumer Division, 1000 Washington St.,
Boston, MA 02118-6500. Call 617-305-3531 or 800-392-6066 or email:
[email protected]. Local Franchising Authority: (the MA DTC
at the above address). The FCC ID for your town is: MA0182.

Services No Longer Available: Effective November 15, 2022, the following


packages and services will no longer be available for new subscriptions - TV:
Standard +More Triple Play, Select +More Triple Play, Signature +More Triple
Play, Super +More Triple Play, Choice Double Play, Standard+ Double Play,
Select+ Double Play, Signature+ Double Play, Super+ Double Play, Choice
Limited TV, Expanded Basic, Extra, Digital Preferred Tier, Digital Preferred
Tier Plus One Premium, Digital Preferred Tier with HBO Max, Digital Premier
Tier; Internet: Performance Starter, Performance, Performance Pro, Blast!,
Extreme Pro, Gigabit Plus (formally named Gigabit); Voice: Unlimited Voice,
Local with More. If you subscribe to one or more of these services, you will
continue to receive the service until you make a change to your account or
you receive further notice from us.

Gigabit Pro Name Change: Effective November 15, 2022, the name of
Gigabit Pro Internet changed to Gigabit x6 Internet.

You have 120 days from the date of this bill to dispute any charges included
on this bill.
Upcoming price changes to Xfinity services
Changes coming on December 20, 2022

Dear Mary,

We know you count on Xfinity for the ultimate, most reliable internet and entertainment experience. That's why we're
constantly working to enhance your service and offer the latest technology and features. Looking ahead, we've recently begun
a nationwide rollout of multi-gig internet speeds - making it the largest and fastest-ever multi-gig deployment in the United
States.

As we strive to bring you the best services possible, we must also periodically review our prices and update them in response to
increases in expenses impacting our services. Effective December 20, 2022 the Modem Rental fee will increase from $14.00 to
$15.00 per month.

We're committed to providing you the best value for your services. That is why we have recently increased speeds on most of
our internet packages. And with Xfinity Mobile, we provide the fastest mobile service with 5G and millions of WiFi hotspots and
the best price for unlimited customers that have more than one line. Plus, we offer special perks and experiences with Xfinity
Rewards. It's free, easy to join, and you'll unlock more rewards the longer you are with us. These are just a few ways we are
connecting you to more of what you love.

Payment options that support you when you need it.


 
Xfinity is also proud to participate in the Affordable Connectivity Program (ACP), which provides qualified customers
with a credit of up to $30/mo (up to $75/mo in Tribal Lands) towards internet and mobile service. Learn if you qualify
and how to enroll at xfinity.com/acp.
 
Additionally, we offer flexible payment options for eligible customers. Chat with Xfinity Assistant in the Xfinity app to
learn more.

If you have any questions about these changes or your service, please visit xfinity.com/pricechange for Frequently Asked
Questions.
 
As always, thank you for being an Xfinity customer.

Fastest mobile service: Based on consumer testing of mobile WiFi and cellular data performance from Ookla Speedtest Intelligence data in Q3 2022
for Comcast service areas, verified by Ookla for Comcast analysis. If you currently have a promotional offer or minimum term contract with your
services, those prices will stay the same throughout your promotional period or contract term. Equipment charges, charges for additional features,
taxes, and other fees, however, may change during your promotional period or contract term. When your promotion or contract term ends, your
bill will reflect the then current standard package prices. Additionally, this notice is based on your subscription and services as of your current billing
statement. Any changes made to your services after this bill date are not reflected.

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