Ticket Up
Ticket Up
Ticket Up
, 319, Udyog Vihar, Phase IV, Gurgaon - 122016 Haryana, India Reservations Helpline No:
E-Mail:[email protected] For Economy Class: +91 987 180 3333, +91 965 400 3333
FLIGHT
TRAVEL DATE FROM/TERMINAL TO/TERMINAL DEP.TIME ARR.TIME AIRLINE
NO.
SAT 12 DEC,
SG 130 KOLKATA/T2 DELHI/T1C 07:35 10:15 SPICEJET
2020
SAT 12 DEC,
SG 289 DELHI/T1D SRINAGAR/T1 11:40 13:10 SPICEJET
2020
Confirmation Number
Booking Date: WED 21 OCT, 2020 Status: Confirmed
(PNR): ID2NVG/SG
Confirmation Number
(PNR): 38916741/
WEB CHECK-IN IS NOW MANDATORY. CHECK-IN ONLINE ON OUR WEBSITE OR MOBILE APP.
WEB CHECK-IN WILL CLOSE 60 MINS PRIOR TO DEPARTURE.
Power banks/portable mobile chargers are allowed ONLY in Hand-Baggage and NOT in Checked-in Baggage.
Checked-in Baggage with these items will NOT BE LOADED on the flights due to security reasons
Pre-book Excess Check-in Baggage Seat Spice Assurance Celebration Cake Carry More Onboard
MyFlexiPlan Travel Insurance Wheel Chair VIP Web Check-in Blind Cab Service
Seat Meal Combo Unaccompanied Minor Priority Check-in + Pref erred Bag Out Munchies Popcorn Gif t Pack
Always wear a mask Wash your hands with Keep a safe distance of at
soap or use a hand least 6 feet
sanitizer
Fare + Fuel Charge + CUTE Fee 7,207 INR User Development Fee – Departure 688 INR
(UDF)
Convenience Fee 600 INR CGST 180 INR
SGST 180 INR Seat Fee 198 INR
Other Fee 189 INR
Payment Type :Internet Banking Amount Paid :9,242 INR Total Price :9,242 INR
Important Information
Baggage:
1. Hand Baggage Allowance ( Domest ic and Int ernat ional) :Each passeng er i s per mi tted to car r y one pi ece of hand bag g ag e wi th maxi mum wei g ht of 7 kg ., i ncl udi ng a l aptop
and duty fr ee shoppi ng bag s, fr ee of cost. Hand bag g ag e si ze must be wi thi n the di mensi ons of: 55 cm + 35 cm + 25 cm ( L+W+H; total 115 cm) on Boei ng fl i g hts and 50 cm +
35 cm + 23 cm ( L+W+H; total 108 cm or 42.5 i nches) on Q400 fl i g hts.
Women passeng er s ar e al so per mi tted to car r y a l adi es pur se, over and above the afor ementi oned hand bag g ag e al l owance.
Passeng er s wi th i nfants ar e per mi tted to car r y an addi ti onal pi ece of hand bag g ag e wi th maxi mum wei g ht of 7 kg ., and not exceedi ng the afor ementi oned si ze di mensi ons.
2. Checked- in Baggage Allowance: Spi ceJet per mi ts fr ee checked- i n bag g ag e al l owance of 15 kg wi th over al l maxi mum di mensi ons of 158 cm ( L+W+H) , per passeng er , for al l
domesti c fl i g hts. Passeng er s tr avel l i ng under the same PNR ar e not al l owed to cl ub thei r check- i n bag g ag e i .e. any adj ustment i n wei g hts i s not per mi tted. In case of
Inter nati onal tr avel , bag g ag e al l owance of 20 kg ( 30 kg i n case passeng er i s tr avel l i ng to/ fr om Col ombo, Dubai , Muscat, Hong Kong and Kabul ) i s per mi tted. In case the
passeng er i s tr avel l i ng to/ fr om Jeddah and Ri yadh, bag g ag e al l owance of 25 kg i s per mi tted. For passeng er s tr avel l i ng fr om Jeddah to Indi a, 5 l i ter s of Zam Zam water ( onl y)
wi l l be accepted over and above the bag g ag e al l owance.
Connecting Flight Baggage Policy
3. Passeng er tr avel l i ng on Spi ceJet domesti c fl i g ht to Spi ceJet i nter nati onal fl i g ht or vi ce ver sa, the Fr ee Bag g ag e Al l owance of Inter nati onal fl i g ht wi l l be appl i cabl e once
wi thi n 24hr s of i ts fl i g ht depar tur e to any domesti c fl i g ht after l andi ng i n Indi a.
4. Passeng er tr avel l i ng on Spi ceJet domesti c fl i g ht and havi ng connecti on on another ai r l i ne to/fr om an i nter nati onal desti nati on, ar e per mi tted Fr ee Bag g ag e Al l owance of 15 kg
per passeng er per fl i g ht.
Check-In:
5. Domest ic: Ai r por t check- i n counter s wi l l open two hour s pr i or to the schedul ed depar tur e ti me. Passeng er s ar e encour ag ed to r epor t at the Ai r por t between 1- 2 hour s pr i or to
the schedul ed depar tur e ti me. Checki n counter s for al l our fl i g hts wi l l cl ose 60 mi nutes pr i or to depar tur e for Economy cl ass Passeng er s. Int ernat ional: Ai r por t check- i n
counter s wi l l open 3 hour s pr i or to the schedul ed depar tur e ti me. Check- i n counter s for al l fl i g hts wi l l cl ose 60 mi nutes ( 75 mi nutes i n case of Dubai and Kabul ) pr i or to
depar tur e.
Fai l ur e to do so can r esul t i n your booki ng bei ng cancel l ed and the far e r etai ned. Web check- i n faci l i ty i s avai l abl e on www.spi cej et.com, for al l fl i g hts or i g i nati ng fr om Indi a
onl y, but i s not avai l abl e for Gr oup Booki ng s, Defense Booki ng s, Student Booki ng s, Infant Booki ng s and fl i g hts or i g i nati ng fr om Sr i nag ar , Jammu.
6. As Andaman and Ni cobar Isl ands bei ng the Restr i cted Ar ea under For ei g n Nati onal s ( Restr i cted) Or der 1963, hence the pr ovi si on of Restr i cted Ar ea Per mi t ( RAP) has been
r el axed for the vi si t by For ei g ner s to 30 i sl ands i n A & N Isl ands. However , the ci ti zens of Chi na, Afg hani stan & Paki stan and those who have or i g i n i n these countr i es and
ci ti zens of Myanmar i ntendi ng to vi si t Mayabunder & Di g l i pur i n Nor th & Mi ddl e Andaman Di str i ct conti nue to r eq ui r e pr i or appr oval of Mi ni str y of Home Affai r s to g ai n entr y
and avoi d any i nconveni ence.
7. Boar di ng g ate cl oses 20 mi nutes ( 45 minut es in case of Kabul and 25 minut es in case of ot her int ernat ional t rav el ) pr i or to schedul ed depar tur e ti me and fai l ur e to
boar d wi thi n the sti pul ated ti me can r esul t i n deni ed boar di ng wi th far e r etai ned.
8. Passeng er s who have web checked- i n must ensur e that hand bag g ag e meet the physi cal di mensi ons and the wei g ht l i mi ts, and must pay for excess hand bag g ag e ( i f any) at the
ai r por t check- i n counter . Ther e wi l l be r andom checks at the boar di ng g ates for hand bag g ag e si ze and wei g ht, and i f found over si zed or over wei g ht, INR 500/ Kg ( INR 500/kg
for booki ng s made effecti ve Aug ust 1, 2020) wi l l be char g eabl e, and addi ti onal l y the bag may be taken fr om the passeng er to be pl aced i n the hol d.
Payment by foreign credit cards:
9. For al l for ei g n ( Non- Indi an) cr edi t / debi t car d payments, the car d must be pr oduced for physi cal ver i fi cati on at the ai r por t check- i n counter i f the passeng er i s the car dhol der .
Incase the car dhol der i s not tr avel i ng , i t i s mandator y for the passeng er to fur ni sh to the ai r por t check- i n staff a physi cal copy of the fr ont si de of cr edi t / debi t car d dul y
author i zed by the car dhol der , al ong wi th car dhol der ’ s val i d pr oof of i denti fi cati on. In the absence of such cr edi t / debi t car d or copy and/or i denti ty mi smatch, we wi l l be
constr ai ned to r efuse the boar di ng . You may however pay thr oug h acceptabl e al ter nate mode of payment at the ti me of check- i n and conti nue your j our ney.
Cancellations and Rescheduling Initiated by Passengers:
10. Chang es/cancel l ati on i n the booki ng s can be made onl y up to 2 hour pr i or to schedul ed depar tur e ti me ( 4 hours in case of int ernat ional t rav el ) upon payment of a
chang e/cancel l ati on fee ( amount depends on the type of far e pur chased, as advi sed at the ti me of booki ng ) al ong wi th di ffer ence i n far e, i f appl i cabl e. Al l pr omo/sal e far es ar e
r estr i cti ve far es and ar e r efundabl e ( onl y statutor y taxes) . Cer tai n pr omo/sal e far es do not per mi t chang es to the fl i g ht. Pl ease check r estr i cti ons on the far e whi l e booki ng
Passenger Handling during Flight Delays, Cancellations, and Missed Connections:
11. Spi ceJet does not connect to other car r i er s; ther efor e, Spi ceJet i s not r esponsi bl e for any l osses i ncur r ed by the passeng er s whi l e tr yi ng to connect to or fr om other car r i er s.
Spi ceJet wi l l not be l i abl e i n any way for del ays/ cancel l ati ons/ di ver si ons whether due to bad weather , g over nment r eg ul ati on or for i nstances beyond Spi ceJet' s contr ol .
Spi ceJet r eser ves the r i g ht, wi thout assi g ni ng any r eason, to cancel or del ay the commencement or conti nuance of the fl i g ht or to al ter the stoppi ng pl ace or to devi ate fr om
the r oute of the j our ney or to chang e the type of ai r cr aft i n use wi thout ther eby i ncur r i ng any l i abi l i ty i n damag es or other wi se to the passeng er or any other per son on any
g r ound whatsoever . Spi ceJet al so r eser ves to i tsel f the r i g ht to r efuse to car r y any per son whom i t consi der s unfi t to tr avel or who i n the opi ni on of Spi ceJet may consti tute
r i sks to the ai r cr aft or to the Customer s on boar d. For deni ed boar di ng , del ays and cancel l ati on the Ci vi l Avi ati on Req ui r ements under secti on 3 - Ai r Tr anspor t, Ser i es ' M'
Par t IV, Issue I, dated Aug ust 1, 2016 shal l be appl i cabl e. Pl ease r efer to the Ter ms of Car r i ag e at http://www.spi cej et.com/tnc.aspx for detai l s. W e st rongly recommend
passengers t o prov ide correct phone number and email address t o enable us t o inf orm of f light delays or cancellat ions in unf oreseen condit ions.
Unacceptable behav iour:
12. If i n our r easonabl e opi ni on passeng er conduct i s obser ved as to endang er the ai r cr aft or any per son or pr oper ty on boar d, or obstr uct the cr ew i n the per for mance of thei r
duti es, or fai l to compl y wi th any i nstr ucti ons of the cr ew, i ncl udi ng but not l i mi ted to those wi th r espect to smoki ng , consumpti on of al cohol /dr ug at any pl ace i n the ai r cr aft or
di spl ay behavi our cr eati ng i nconveni ence to the other passeng er s ( i ncl udi ng under i nfl uence of al cohol ) , Spi ceJet wi l l have ful l r i g ht to take al l steps/measur es to pr event any
such act, i ncl udi ng r estr ai nt. Each such passeng er shal l al so be l i abl e to pay penal ty of Rs.10,000 per passeng er whi ch wi l l be l evi ed and to be pai d i mmedi atel y. Addi ti onal l y
you may be r efused onwar d car r i ag e at any poi nt and may be pr osecuted for offences commi tted on boar d the ai r cr aft. Fur ther Spi ceJet r eser ves the r i g ht to offl oad you fr om
the fl i g ht and r ecover fr om each such passeng er any and al l cost ( whether di r ect or conseq uenti al ) i ncur r ed as a r esul t of your behavi our , i ncl udi ng but not l i mi ted to ai r
tr affi c contr ol char g es, di ver si on fuel costs, ai r por t l andi ng char g es and necessar y fl i g ht cr ew costs, cost i ncur r ed due to di sr upted oper ati ons/fl i g ht del ays and
mi sconnecti ons and i nconveni ence to other passeng er s.
Additional Terms and Conditions
13. Sel f or Vol untar y offl oadi ng after boar di ng the fl i g ht by the passeng er i s str i ctl y not per mi tted, except i n an unfor eseen event of medi cal emer g ency or si mi l ar cases, such as
death of r el ati ves for whi ch the passeng er wi l l have to pr ovi de evi dence, to the sati sfacti on of Spi ceJet. Sel f or Vol untar y offl oadi ng causes unwar r anted i nconveni ence to other
tr avel l i ng passeng er s, del ay i n oper ati on of fl i g ht and al so the ai r l i ne i ncur r i ng addi ti onal costs for such del ays. In case the passeng er offl oads hi msel f/her sel f for any cause
other than as menti oned above, Spi ceJet wi l l cancel the enti r e ti cket for each such passeng er for the subj ect tr avel and al so any fur ther tr anspor tati on ( whether under si ng l e or
mul ti pl e PNR) wi th no r efunds. Each such passeng er who i s off- l oaded shal l be l i abl e to a off- l oadi ng fee of Rs.10,000 per passeng er whi ch wi l l be l evi ed and to be pai d
i mmedi atel y upon off- l oadi ng . Addi ti onal l y, Spi ceJet r eser ves the r i g ht to r ecover fr om each such passeng er any and al l costs ( whether di r ect or conseq uenti al ) i ncur r ed due
to di sr upted oper ati ons i ncl udi ng but not l i mi ti ng to r emoval of bag g ag e, fl i g ht del ays, di sr upti ons and mi sconnecti ons and i nconveni ence to other passeng er s.
14. Excess bag g ag e char g es wi l l be payabl e for car r yi ng bag g ag e over the per mi ssi bl e l i mi t. It can be pr e- booked ( at di scounted r ates) up to 6 hour s pr i or to schedul ed depar tur e
ti me of the fl i g ht on spi cej et.com, by cal l i ng our Reser vati ons hotl i ne and at our ai r por t ti cketi ng counter s.
15. For fr ee bag g ag e al l owance & Excess Bag g ag e Char g es on i nter nati onal sector ( s) , ki ndl y r efer to T&C' s on www.spi cej et.com
16. We str ong l y r ecommend that al l val uabl es ( e.g . camer a, j ewel l er y, cash, el ectr oni cs, per i shabl es i tems, etc.) and medi cati on shal l be car r i ed i n cabi n bag g ag e onl y. Spi ceJet
assumes no r esponsi bi l i ty for any pi l fer ag e/ damag e to val uabl es i ncase they ar e car r i ed i n check- i n bag g ag e and the passeng er shal l be doi ng so at thei r sol e r i sk and
conseq uences.
17. Passeng er s tr avel l i ng to UAE/Oman fr om Indi a for empl oyment/tour i st pur poses shal l be r eq ui r i ng an “ OK TO BOARD” comment i n the PNR. Ki ndl y g et i n touch wi th your vi sa
i ssui ng ag ency for the same.
18. Al l For ei g n Nati onal s/ Non- Resi dent Indi ans ar e mandator i l y r eq ui r ed to car r y thei r Passpor t wi th val i d vi sa for thei r tr avel .
19. Name chang es ar e not per mi tted on your booki ng . Pl ease ensur e that passeng er ’ s booki ng name matches wi th pr oof of i denti fi cati on.
20. Any booki ng made usi ng speci al far es/ pr omo codes/ di scount coupons etc. shal l be subj ect to ter ms and condi ti ons of r especti ve pr omoti on i n addi ti on to the g ener al Ter ms of
Car r i ag e.
21. Passeng er s r eq ui r i ng wheel chai r assi stance, str etcher , or passeng er tr avel l i ng wi th i nfants and unaccompani ed mi nor s ar e r eq uested to book i n advance si nce the faci l i ty for
these speci al ser vi ce r eq uests ar e l i mi ted. Pl ease r efer to http://www.spi cej et.com/Speci al Assi stance.aspx for detai l s. You may al so cal l our Reser vati ons fr om outsi de Indi a :
+91 987 180 3333, +91 965 400 3333, fr om wi thi n Indi a : 0 987 180 3333, 0 965 400 3333 for fur ther assi stance.
22. Shoul d you have any q uer i es, pl ease contact us at our Reser vati ons fr om outsi de Indi a: +919871803333, +919654003333, fr om wi thi n Indi a: 09871803333, 09654003333 or wr i te
to us at custr el ati ons@spi cej et.com and we wi l l be happy to assi st.
23. Thi s booki ng i s g over ned by the Far e Rul es and Ter ms of Car r i ag e accepted at the ti me of booki ng and al so avai l abl e at http://www.spi cej et.com/Tnc.aspx.
24. Fl i g ht schedul es ar e subj ect to chang e and appl i cabl e r eg ul ator y appr oval s.
25. Cer tai n far es coul d car r y a r estr i cti on r el ated to chang e/cancel l ati on and pol i cy. In case you do not wi sh to opt for r estr i cted far e, you can book two separ ate PNRs for each
sector wi thout the benefi ts/r estr i cti ons of the r etur n far e.
26. Wi th effect fr om May 22, 2020, passeng er s ar e al l owed to car r y onl y one pi ece of checked- i n bag g ag e not exceedi ng 20 kg for al l domesti c fl i g hts on al l far es EXCEPT Hand
Bag g ag e Onl y far e. For Hand Bag g ag e Onl y far e pr omo/ sal e, ther e i s no fr ee checked- i n bag g ag e al l owance. Passeng er s on these far es who wi sh to car r y checked- i n
bag g ag e wi l l be char g ed the Far e Type Chang e Fee of INR 500 at the ai r por t for one pi ece of checked- i n bag g ag e not exceedi ng 20 kg . Bag g ag e i n excess of 20 kg i s subj ect
to a fee whi ch must be be pai d at the ai r por t check- i n counter . Pl ease note: Sal e far e i s for hand bag g ag e onl y( One pi ece of hand bag g ag e wi th wei g ht not exceedi ng 7 kg .,
whi ch woul d i ncl ude l aptop and duty fr ee shoppi ng bag s, wi th maxi mum over al l di mensi ons of 115 cms. ( L+W+H) on Boei ng fl i g hts and 108 cms. ( L+W+H) on Q400 fl i g hts) i s
al l owed to be car r i ed per passeng er .
27. Spi ceJet al l ows fr ee checked bag g ag e of 15kg s per passeng er for al l domesti c fl i g hts on al l far es EXCEPT Hand Bag g ag e Onl y far es pr omo/sal e. For Hand Bag g ag e Onl y
far es pr omo/sal e, ther e i s no fr ee checked bag g ag e al l owance.
Passeng er s on these far es who wi sh to check bag g ag e wi l l be char g ed Far e Type Chang e Fee of Rs.400 at the ai r por t for up to 15kg . Bag g ag e i n excess of 15kg . i s subj ect to
a fee ( INR 400 per kg . wi th effect fr om 22nd June, 2018) to be pai d at the ai r por t at check- i n.
Pl ease note: Sal e far e i s for hand bag g ag e onl y. ( Hand bag g ag e of one pi ece maxi mum 7 kg s. ( whi ch woul d i ncl ude Laptop and duty fr ee shoppi ng bag s) havi ng maxi mum over
al l di mensi ons of: 115 cms. ( L+W+H) on Boei ng fl i g hts and 108 cms. ( L+W+H) on Bombar di er fl i g hts) i s al l owed to be car r i ed per passeng er .
28. Hand Bag g ag e Onl y far e pr omo/sal e i s Non- r efundabl e. Chang es ar e per mi tted at appl i cabl e char g es
29. Car r i ag e of Samsung Gal axy Note 7 i s pr ohi bi ted i n checked- i n and hand bag g ag e.
30. For safety r easons, dang er ous ar ti cl es, such as those l i sted bel ow, must not be car r i ed i n passeng er ' s bag g ag e.
a. Compr essed g asses: deepl y r efr i g er ated, fl ammabl e, non- fl ammabl e and poi sonous such as butane oxyg en, l i q ui d ni tr og en, aq ual ung cyl i nder s and compr essed g as
cyl i nder s.
b. Cor r osi ves such as aci ds, al kal i s, mer cur y and wet cel l batter i es and appar atus contai ni ng mer cur y.
c. Expl osi ves, muni ti ons, fi r ewor ks and fl ar es, ammuni ti on i ncl udi ng bl ank car tr i dg es handg uns, fi r ewor ks, pi stol caps.
d. Fl ammabl e l i q ui ds and sol i ds such as l i g hter r efi l l s, l i g hter fuel , matches, pai nts, thi nner s, fi r e- l i g hter s, l i g hter s that need i nver ti ng befor e i g ni ti on, matches ( these
may be car r i ed on the per son) , r adi oacti ve mater i al , Br i efcases and attaché case wi th i nstal l ed al ar m devi ces. Oxi di zi ng mater i al s such as bl eachi ng powder and
per oxi des.
e. Poi sons and i nfecti ous substances such as i nsecti ci des, weed- ki l l er s and l i ve vi r us mater i al s. Other dang er ous ar ti cl es such as mag neti zed mater i al s, offensi ve or
i r r i tati ng mater i al s.
f Car r i ag e of dr y cel l batter i es, kni ves, sci ssor s, shar p i nstr uments, tool s, fi r ear ms, ammuni ti ons, and toy r epl i cas ar e pr ohi bi ted i n the Passeng er cabi n.
g . Per sonal motor i zed vehi cl es ( power ed by l i thi um batter y) si mi l ar to hover - boar ds, sel f bal anci ng devi ce, scooter etc. wi l l not be per mi tted on Spi cej et fl i g hts.
h. Spar e Li thi um i on batter i es and power banks may be car r i ed as cabi n bag g ag e onl y. Li thi um i on batter i es of watt- hour ( Wh) , r ati ng above 100 Wh but not exceedi ng 160
Wh, wi l l be per mi tted. These batter i es must be i ndi vi dual l y pr otected to pr event shor t ci r cui ts.
i . Ol der g ener ati on Appl e MacBook Pr o l aptops wi th 15 i nches scr een, pur chased between Sept’ 15 and Feb’ 17 i s pr ohi bi ted to be car r i ed i n cabi n as wel l as checked- i n
bag g ag e.
31. In the event Spi cej et:
a. pr epones the fl i g ht by si xty ( 60) mi nutes or mor e; or
b. postpones the fl i g ht by one hundr ed and twenty ( 120) mi nutes or mor e,
the affected passeng er s shal l be enti tl ed ei ther for :
i . ful l r efund of the amount pai d by them; or
i i . to be accommodated on al ter nate fl i g ht( s) for the same sector for next or pr ecedi ng seven ( 03) days fr om the or i g i nal date of j our ney, subj ect to avai l abi l i ty and
Spi ceJet’ s di scr eti on i n the event Spi ceJet.
32. Add- on ser vi ces l i ke Meal , Spi ceMax, Excess Bag g ag e, Loung e, Pr i or i ty Check- i n, Pr efer r ed Bag Out ar e non- cancel l abl e i n i sol ati on.
33. I under stand and ag r ee that i n the event the Gover nment of Indi a extends the l ock- down due to Covi d- 19 l eadi ng to cancel l ati on of thi s booki ng , the enti r e amount shal l be
r etai ned i n cr edi t shel l whi ch can be uti l i zed for futur e booki ng s. I under stand and ag r ee that no cash r efund shal l be made by Spi ceJet Li mi ted i n the event of such
cancel l ati on. I her eby fur ther confi r m that I have r ead and under stood the ter ms and condi ti ons as menti oned at https://www.spi cej et.com/Cor onaVi r usTr avel Restr i cti ons.aspx .
34. Know your r i g hts http://cor por ate.spi cej et.com/Content/pdf/Passeng er Char ter MoCAIndi aFeb.pdf .