FACULTY OF INORMATION MANAGEMENT

UNIVERSITI TEKNOLOGI MARA (UiTM)

CAWANGAN KEDAH

IMD225
Information Technology Application in Information Agencies
GROUP ASSIGNMENT
“NATIONAL LIBRARY”

Prepared by:

1. NURUL AIN BINTI MOHAMAD SALLEH 2019200876

2. NABILA FARHANAH BINTI ISMAIL 2019434698
3. DIEANA SERENE BINTI MAN IRWAN 2019245142
4. NURUL AFIFAH BINTI AMER 2019242628

GROUP KIM1104B

Prepared for:
MADAM NOR FAMIZA TARSIK

DUEDATE
22 JULY 2021
 IMD225
Information Technology Application in Information Agencies
GROUP ASSIGNMENT
“NATIONAL LIBRARY OF KOREA
NATIONAL LIBRARY OF SCOTLAND
NATIONAL LIBRARY OF NEW ZEALAND”

Prepared by:
1. NURUL AIN BINTI MOHAMAD SALLEH 2019200876
2. NABILA FARHANAH BINTI ISMAIL 2019434698
3. DIEANA SERENE BINTI MAN IRWAN 2019245142
4. NURUL AFIFAH BINTI AMER 2019242628

GROUP: KIM1104B

IM110-DIPLOMA IN INFORMATION MANAGEMENT

FACULTY OF INORMATION MANAGEMENT
UNIVERSITI TEKNOLOGI MARA (UiTM)

CAWANGAN KEDAH

DUEDATE
22 JULY 2021
TABLE OF CONTENTS

Abstract i
Acknowledgement i
1.0 List of abbreviations ii
2.0 List of figures and tables (image / chart) iii
3.0 Introduction of library : National Library Korea 1-8
3.1 Overview the library 1-2
3.2 Logo 2
3.3 Motto 2
3.4 Vision 2
3.5 Objectives 2-3
3.6 Services 3-4
3.6.1 General Direction of the Collection Development Policy 3
3.6.2 Legal Deposit 3
3.6.3 Information Organization 3
3.6.4 National Library of Korea Research Information Services 3
3.6.5 National Bibliographic Services 3

3.7 Activities 5-6

3.7.1 Real sense and Future library special exhibition 5
3.7.2 Reading Day 5-6
3.7.3 Entrepreneurship Academic for youth 6

3.8 Departments 7
3.8.1 Planning and training department 7
3.8.2 Library service department 7
3.8.4 Digital library department 7
3.8.9 National Library Department 7

3.9 Organizational structures 8

4.0 Introduction of library : National Library Scotland 9-17
4.1 Overview the library 9-11
4.2 Logo 10
4.3 Motto 10
4.4 Vision 10
10-11
4.5 Objectives
11-12
4.6 Services 11
4.6.1 Copying services 11
4.6.2 Charter services 11
4.6.3 Enquiry service 11
4.6.4 Photocopying services 12

4.7 Activities 13-14

4.7.1 Family activities 13
4.7.2 Online events 13
4.7.3 Recorded online talks 14
15-16
4.8 Departments
 4.8.1 National Librarian and Chief Executive 15
4.8.2 Director of Business 15
4.8.3 Associate Director of Access 15
4.8.9 Associate Director of Collections and Research 15
4.8.10 Associate Director of Digital 16
4.8.11 Associate Director of External Relations 16
4.8.12 Associate Director of Collections Management 16

4.9 Organizational structures 17

5.0 Introduction of library : National Library New Zealand 33
5.1 Overview the library 18-19
5.2 Logo 19
5.3 Motto 19
5.4 Vision 19
5.5 Objectives 19
5.6 Services 20
5.6.1 Lending Service 20-21
5.6.2 Service for Researchers 21
5.6.3 Professional Learning and Support 21
21
5.6.4 Services for Publishers and Authors
21

5.7 Activities 22-23

5.7.1 Strengthen school-wide, family, and community reading 22-23
connections — Auckland
5.7.2 Developing school library services
22-23
5.8 Departments
24-25
5.8.2 National Librarian 24-25
5.8.2 Chief Librarian 24-25
5.8.3 Director Content Services 24-25
5.8.4 Director Digital Experience 24-25
5.8.5 Director Literacy and Learning 24-25
5.8.6 Director Office of the National Librarian 24-25
5.8.9 Director of Public Engagement 24-25
5.9 Organizational structures 26
6.0 Technologies in the library 27-29
• Library Search 27
• Database construction and utilization 28
• Digital Technology 29
7.0 Limitation and recommendation 30-32
7.1 National Library of Korea 30
7.2 National Library of Scotland 31
7.3 National Library of New Zealand 32
8.0 Conclusion 33
References iii
Abstract

Libraries, which are defined as portals to knowledge and culture, play an important role in
society. They provide learning opportunities, encourage literacy and education, and assist
form the fresh ideas and views that are essential to a creative and inventive society through
the tools and services they provide. National Library is one of the parts of the library that is
divided into numerous sections. A national library is a library established by a government to
serve as the country's primary information repository. The major purpose of the National
Library is to ensure that all books or book-like documents issued in that country are
bibliographically controlled, as part of the common international goal of universal
bibliographic control. Therefore, using technology in the library is just as crucial as having a
librarian. Because technology allows libraries to do what they do best which is connect
people to knowledge and resources such as books, virtual reference, e-books, and training,
libraries can focus on what they do best.

Acknowledgement

First and foremost, alhamdulillah and thanks to Allah. The success and outcome of this
assignment require a lot of guidance and assistance from many people as we are extremely
fortunate to have got this all along with the completion of my assignment work. We, Nurul
Ain, Nabila Farhanah, Dieana Serene and Nurul Afifah are very grateful to be able finish the
assignment.

I would like to express my deep and sincere gratitude to my lecture which is Madam Nor
Famiza Binti Tarsik for all the encouragement she gave to us. We respect Madam Nor
Famiza for giving us an opportunity to do the research and providing us all support and
guidance which made us complete the assignment on time.

Therefore, whatever that have done is only due to such guidance and assistance from
madam, friends, and family. We definitely would not forget to thank them. We will take this
opportunity to thanks our parents for providing such nice support and guidance wherever we
need and also as be an understanding parent.

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1.0 List of abbreviations

NLK National Library of Korea……………………………………………….................

NLS National Library of Scotland………...…………………………………................

NLNZ National Library of New Zealand………….……………………………...............

ISBN International Standard Book Number..…………………….………………..........

ISSN International Standard Serial Number……………...………………………….…

ISMN International Standard Music Number…………………………………………….

RDA Resource Description and Access…………………………………….................

RINK Research Information Services, National Library of Korea……………………..

KOLIS-NET Korean Library Information share………………………………..........................

NDL National Digital Library……………………………………………….....................

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2.0 List of figures

Figure 1 National Library of Korea Building……………………………………………..… 1

Figure 2 National Library of Korea logo…………………………………………............... 2

Figure 3 Poster event in National Library of Korea……………………………................ 5

Figure 4 Poster of Entrepreneurship Academic for youth in National Library of

Korea..………………………………………………………….............................. 6

Figure 5 Organizational Structure of NLK 8

Figure 6 National Library of Scotland building………………………………………..…... 9

Figure 7 National Library of Scotland Logo………………………………………….….… 10

Figure 8 Craft handmade………………………………………………………………….... 13

Figure 9 Book 'Family history from home: An introduction' via Eventbrite…………….. 13

Figure 10 Recorded online talks Edinburgh festivals past: 1954 to 1969……………….. 14

Figure 11 Organizational structure of NLS………………………………………………..… 17

Figure 12 Building of National Library of New Zealand………………………….……….. 18

Figure 13 National Library of New Zealand Logo…………………………………………. 19

Figure 14 Organizational structure of NLNZ 26

Figure 15 Library search…………………………………………………………………….. 28

iii
NATIONAL LIBRARY OF
KOREA
(NLK)
3.0. Introduction of library : National Library of Korea

Figure 1: National Library of Korea Building

3.1 Overview the library

The Korean National Digital Library is situated in Banpo-ro, Seocho-gu, Seoul. It is also
known as a “dibrary” in Korean, a Konglish term that combines “digital” and “library”.
After seven years of construction beginning in 2002, it was opened in May 2009. The
library’s budget was 115,200,000,000 Won, which is approximately 102 million USD.
The library is 38,013.39 square meters in size, consisting of 5 underground and 3
ground floors. These floors contained rooms for digital resource collection and customer
facilities, offices, books, and parking lots. Facilities provide access to over 800 libraries,
including from the U.S., and other institutions around the world Library of Congress, with
more than 264 million pieces of material in total.

There are a few histories that have been found for the National Library of Korea. Firstly,
the library was first opened in Sodong-dong, Joong-gu, Seoul, in October 1945, under
the name of the National Library. In October 1963, through the Library Act, the State
Library in Sodong-dong became the National Library of Korea. Later in March 1965,
there is an introduction of a legal deposit. Then in December 1974 the main building in
the Namsan area of Seoul is relocated to a new building. Next, in September 1981,
Branch Library relocated to Gangnam-gu, Seoul, Yeoksam-dong. In June 1983, it is the
start of education and preparation for librarians. Then, in May 1988 the library is
relocated to a newly built building in Banpo-dong, Seocho-gu, Seoul.

1
 For institutions, groups or individuals, library staff, students, the general public, and
foreigners, the National Digital Library of Korea offers multiple types of tours. History of
the National Library of Korea, How to Use the National Library of Korea, watching a PR
video for community tours only on the National Library of Korea, Main Building Tour, and
Interactive Library Tour are all available tours. The tour hours are from 10:00 am to 2:00
pm from Monday to Friday.

3.2 Logo

Figure 2: National Library of Korea logo

3.3 Motto
The motto of the National Library of Korea is transmitting the knowledge and Cultural
heritage of the Republic of Korea.

3.4 Vision

The Vision of National Library of Korea is to be a Library that enriches the lives of people.

3.5 Objectives

The objective of the National Library of Korea is to collect and hold two copies of all
documents published in Korea and at least one copy of Korea's related documents
published outside of Korea. Besides that, the advancement of the foundation for national
knowledge resource access and conservation Increasing the quantity and quality of national
knowledge resources The National Bibliographic Data Centre’s responsibilities should be

2
expanded. Strengthening the capacity to maintain national knowledge resources by
enhancing integrated management of old Korean literature.

3.6 Services in National Library or Korea

3.6.1 General Direction of the Collection Development Policy

National Library of Korea has provided various types of services for the user to get
help when they come to this national library. The first services in the National Library of
Korea are the general direction of the collection development policy. This service is to
aim the collection of the development policy and a general direction of the collection
development policy. Each policy is aiming to provide a general outline and prioritize
the improvement, preservation, and management of the library materials. Furthermore,
the following criteria serve as the policy basic orientation, making it easier for the
library to serve as a center for academic information and analysis. Along with providing
full access to its guests, the library also safeguards the authors rights.

3.6.2 Legal Deposit

Those who have publishes or produce any library material shall deposit the library
materials in the National Library within 30 days from the date of publication or
production. But as required in Article 21, all online materials with an international
standard identifier also must follow the same of the Library Act. Even government and
private sector also must follow this library act because to prevent the data of
information been lacked to the other side.

3.6.3 Information Organization

Information organization is the process of organizing and gathered the library materials
by subject and cataloguing them according to particular rules in purpose to give users
simple access to the library’s materials and assist them to find the right resources. In
the National Library of Korea, they use two different cataloguing, which is for the
Korean and Oriental books, non-book materials, and old books are using the
Cataloging Rules (KCR), and for the international materials, they are using Resource
Description and Access (RDA) cataloguing. To fulfill the public diverse information
demand, the catalogue database is made available via the PC communication network
and also the internet.

3
3.6.4 National Library of Korea Research Information Services

The NLK has launched a new service called RINK (Research Information Services,
National Library of Korea), to assist academic study activities using national collections
and to allow scholars in specialized disciplines to focus on their research. Furthermore,
NLK collaborates with international libraries and information service institutes to
provide international literary duplication services so that multi library information can
be shared. This service entails copying of NLK's collection materials or domestic
publications in response to requests from overseas, as well as the coordination of
requests for copying or material loan to overseas libraries in support of national users'
studies.

3.6.5 National Bibliographic Services

KOLIS-NET, a National Materials Joint Cataloging System, provides access to the

Comprehensive Catalog of National Materials, while NDL and the NLK homepage
provide access to the Original Text DB for NLK's Collection Materials. The catalogue
and original text service for the visually impaired is provided by the NLK homepage,
which is an exclusive website for the visually impaired.

4
3.7 Activities National Library of Korea

NLK also provide a lot of activities for their user to join the programs, so the activities in the
library can help user become more attracted to come to the library and at the same time it
gives a lot of benefit to users.

3.7.1 Real sense and Future library special exhibition

The events that are manage by NLK is “ Real sense” and “ Future library special
exhibition”. This event is to make user of NLK become more attracted to the new future
of library and take a tour to explore in the NLK. Moreover, this events also have special
contest which is user can take a creative picture in the NLK and post it to social media
including hashtag along with the photo after they do visit both of “ real sense library” and
“special exhibition of the future Library”. A total of 100 participants will receive a gift
certificate for book culture worth in about 10,00 won. NLK management hope that the
Real-Sensible Library and the Special Exhibition of Future Libraries will allow users to
experience the future library.

Figure 3 : Poster event in National Library of Korea.

3.7.2 Reading Day

Among activities carried out by the NLK is reading day. The name of the program is
“today library may ho” which is these activities for attracted younger people to know
about how important to read the book. Moreover, NLK make the environment in the
library become more suitable for younger people to feel more excited to read more book
at there. The main aim is to make them have a good time with the book world because

5
 the more they read a book, the more they can travel to one world because the
knowledge is the precious item for human.

3.7.3 Entrepreneurship Academic for youth

Secondly, NLK also host some event in their library, for example The National Central
Library host the event for “Entrepreneurship Academic for youth”. The aim of this
activities to help young people who are interested in to do entrepreneurship and literacy
capacity in digital world to young people that hope for employment, entrepreneurship,
and businesspeople. From this event, it can help people to have clear identity and what
they want to do for their future. Moreover, NLK also operating a program called “data
analysis using text mining”, so this activity is to help user know how to analysis the data
with correctly and at the same time, they can add more knowledge.

Figure 4 : Poster of Entrepreneurship Academic for youth in National Library of Korea.

6
3.8 Departments in National Library of Korea

In NLK, there are four types of departments, which is planning and training department,
Library service Department, Digital Library Department and National Library Department.
Every department in NLK have their ability and function in order to help user to get the right
services when they come to the national library of Korea.

3.8.1 Planning and training department

Firstly, is planning and training department which is in this department it has general
affairs division, planning and coordination division, library training and culture division
and international cooperation and public relation teams. The function of this department
is to help NLK become the good library for the user.

3.8.2 Library service department

Secondly is library service department and in this department, it has three division which
is acquisition and technical processing division, public service division and serials and
government publication division. Department of library service is the department that
can help NLK manage all the important data about the library can be manage by the
professional so, it can help NLK improve their services to the user. Next is digital library
department and in this department has digital library planning division, digital library
service division and information technology team. The function of this department can
help NLK manage all the digital library material.

3.8.4 Digital library department

Furthermore, digital library is important because of user start using technology to get the
information. So, this department can help NLK provide every material and resource that
have in NLK can export to the digital library and it will give the advantage to the user to
use these services and at the same time, they get the right material by searching in the
digital library.

3.8.9 National Library Department

Lastly, national library for children and young adults. This department have general
support division, planning and cooperation division and public service division.

7
3.9 Organizational structures

Organizational structures in National Library of Korea.

Figure 5 : Organizational Structure of National Library of Korea

8
NATIONAL LIBRARY OF
SCOTLAND
(NLS)
4.0 Introduction of library : National Library Scotland

Figure 6 : National Library of Scotland building

4.1 Overview the library

The National Library of Scotland (NLS) is the legal deposit library of Scotland and is one
of the National Collections of the country. The NLS is a member of Research Libraries
UK (RLUK) and the Association of European Research Libraries and is one of the
largest libraries in the United Kingdom (CERL). In various formats, including books,
annotated manuscripts and first drafts, postcards, photos, and newspapers, there are
over 24 million objects kept at the NLS. The library is also home to the Moving Picture
Archive of Scotland, a collection of over 46,000 videos and movies. Copies of the
Gutenberg Bible, Charles Darwin’s letter in which he sent the manuscript of On the
Origin of Species, Shakespeare’s First Folio, the Glenriddell Manuscripts, and the last
letter written by Mary Queen of Scots are notable items in the series. It has the world’s
largest collection of Scottish Gaelic content in any library.

The Advocates Library of the Faculty of Advocates was initially Scotland national
deposit library. It was opened in 1689 and, under the 1710 Copyright Act, acquired
national library status, granting it the legal right to a copy of any book published in Great
Britain. In the following years, through purchase as well as legal deposit, the library
added books and manuscripts to the collections, establishing a national library privately
funded in all but name. By the 1920s, the care of such a major collection was too much
for a private body, and the contents of the library were presented to the nation with an
endowment of £ 100,000 given by Alexander Grant, McVitie and Price’s managing

9
 director. In 1925, the National Library of Scotland was officially established under the
Act of Parliament.

4.2 Logo

Figure 7 : National Library of Scotland Logo

4.3 Motto

The motto of National Library of Scotland is “To be inspiring to other people”.

4.4 Vision

Their vision is to create opportunities for people to participate in Scotland’s rich cultural life
as one of the leading national libraries in Europe.

4.5 Objectives

The objective of the National Library of Scotland is to enhance Scotland's international

reputation by making a significant contribution to global knowledge and the memory of the
world. Besides that, they also want to provide accurate and reliable information to support
debate and discussion. They also want to make our collections and our related work free,
open and reusable wherever possible.

10
4.6 Services

The following are the services that have been provided:

4.6.1 Copying services

To begin with, copying services provide soft copies of documents, allowing customers to
distribute documents via email and the internet while still preserving a copy on their
computer system. Therefore, NLS provides a variety of copying services as well as
copies of materials from its collections. However, due to copyright constraints or the
necessity to safeguard the collections from wear and tear, certain material is not
available for copying. In addition, the NLS provides limited self-service photocopying in
the General Reading Room. And the pricing for this service will be determined by their
price list, which is in PDF format and has a file size of 183 KB (about 3 pages).

4.6.2 Charter services

Besides NLS other services are charter services. NLS promise to ensure everyone can
gain benefit from the library’s unique collections, services by improving access and
creating a welcoming environment for all our visitors. Furthermore, this service mainly
will answer all of the customer question in a timely and courteous manner. National
Library of Scotland promise their customer to in terms of responsive services. This is
because, NLS will welcome the visitor comments and suggestion to helps in improving
NLS library. They also will ensure equipment is in working order and provide back-up
services wherever possible.

4.6.3 Enquiry service

Aside from that, the NLS has an enquire service that provides a basic free scientific
inquiry service. Furthermore, NLS accepts all inquiries by phone, fax, and email,
allowing customers to openly ask them any questions they have about the library. Not
only that, but NLS can help with any common questions, such as confirming definitions
and translations. For example, ‘What does Spain mean when it comes to chicken leg?'
Confirming biographical facts about scientists and checking journal references are two
other common questions.

11
4.6.4 Photocopying services

Other services that available in NLS is a photocopying service. Photocopying is

available through the library’s copying services. NLS does provide photocopies services
which enable user to use this service to print anything they want regarding the material.
Besides NLS also provide self-service for their user. In case some users want to enjoy
the experience. User can scan and photocopying from general collection items and
printouts from microforms by themselves. By that, photocopies services will be charge
based on the standard service using UK, Irish and overseas libraries which is 17.55-
pound sterling which in conjunction with 100.81 Malaysian Ringgit.

4.6.5 Inter-library loans

Lastly, the services Interlibrary loans has been provided by NLS. It is divided into two
section which is public exhibitions and inter-library loans. However, Public exhibitions
are for those organization that interested in borrowing items from the National Library of
Scotland's collections for an exhibition. Moreover, NLS also offers a service that allows
customers to borrow any books or materials that they desire. If the material they require
is not found in the NLS library. Thus, NLS will make every effort to secure a loan or
photocopy for their customer from another library in the UK or overseas. The best part
about this service is that users do not have to go to the library to use it unless the
material provided can only be consulted within the library.

12
4.7 Activities

4.7.1 Family activities

What interesting about NLS is that they provide one activity named family section that
divided into variation of theme which featuring stories, crafts, and things to make and
do, all inspired by the National Library's collections. Among the activities that happened
is get crafty. NLS provide all the material for user to use it with their family. Therefore,
users can learn how to craft by referring manual book in website NLS and spending
quality time with their family at the same time.

Figure 8 : Craft handmade

4.7.2 Online events

During the COVID-19 pandemic, NLS takes a lot of initiative to provide pleasant
activities for their users, including one of their creative ideas, online events. Therefore,
these activities beneficial to user as the librarian will teach and explain user in virtually
through online workshop. An interactive workshop will help user to continue their
ancestral research from home. If users are wondering about their family roots, NLS able
to help through this online workshop. As for example, user can book the events they
want to join like Book “Family history from home: An introduction” via Eventbrite. As
soon as reservation has been made, user will receive a link to join the lesson, delivered
on the Zoom video conferencing service.

13
 Figure 9 : Book 'Family history from home: An introduction' via Eventbrite.

4.7.3 Recorded Online Talks

Aside from that, other activities that are available is a Recorded Online Talks. Everyone
was welcome to participate in these activities. However, the great thing about this
activity is, it can be replayed many times by user. As for example, one of the recorded
online talks (Edinburgh Festivals Past: 1954 to 1969, 2020) are available in YouTube.
Thus, whoever that interest in their festival may either search for the link on the NLS
website or directly on YouTube. Therefore, all the detail during the festival will be
explained thorough picture to add more better understanding.

Figure 10 : Recorded online talks Edinburgh festivals past: 1954 to 1969.

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4.8 Departments

Several positions were available at the National Library of Scotland, including:

4.8.1 National Librarian and Chief Executive — John Scally

Firstly, John Scally is the National Librarian and Chief Executive of the National Library of
Scotland one of the world leading centres for the study of Scotland and the Scots. Before
taking up the post in 2014, John was the Deputy Head of Rare Books at the Library
before becoming Director of University Collections and subsequently Director of Library
and University Collections at the University of Edinburgh.

4.8.2 Director of Business Support — Anthony Gillespie

Secondly, a business support manager is responsible for monitoring the company daily
operations, ensuring the efficiency of the staff performance to provide the highest quality
services for the clients and customers. Business support managers coordinate with the
company's business partners and inform them of any updates on business growth and
development, including the techniques that the company takes to lead the market's
competitiveness. They also identify business opportunities according to industry trends
and data analysis that would generate more revenue resources for the business and
increase profits.

4.8.3 Associate Director of Access — John Coll

Secondly, the associate director is a member of the director advisory committee which
collaboratively works to provide leadership and vision in the establishment of policy and
procedures to effectively deliver comprehensive career services. Therefore, the associate
director oversees three major program areas which are on-campus recruiting (business
and industry), experiential learning, and employer relations. Thus, John Coll job scope in
term of On-Campus Recruiting is produce service promotional materials for employers
along with producing instructional materials for students.

4.8.9 Associate Director of Collections and Research — Robin Smith

The role reports to the Executive Director and heads collections processing, acquisitions,
and curatorial processes, collaborates on the timely processing of materials, and
strategizes about access, collection development, policy, and the future direction of the
Company Center. Responsible for ensuring the safety of materials and the timely
processing of an unparalleled array of papers, Company, and books.

15
4.8.10 Associate Director of Digital — Stuart Lewis

Besides, digital directors manage the activities and processes of a company's digital
ecosystem including websites, social media, e-commerce, and marketing campaigns.
They design and implement digital marketing strategies, analyse data traffic and user
metrics, and ensure the consistency of a brand's digital tone and presence. Therefore,
Stuart Lewis responsibilities as digital director are meeting with the marketing and design
teams to define advertising strategies and requirements.

4.8.11 Associate Director of External Relations — Jackie Cromarty

Meanwhile the Associate Director of External Relations will lead a team and be in charge
of prospect identification and solicitation, proposal creation, and internal support
coordination. The Associate Director serves as a member of the NLS leadership team,
which guides financial and program planning, budget management, personnel matters,
and strategic priorities. Therefore, Jackie Cromarty will Lead and manage staff to oversee
internal and external communications to all stakeholders (students, staff, faculty, alumni,
and community partners), including print, web, and social media activities.

4.8.12 Associate Director of Collections Management — Joseph Marshall

Lastly, Collection Managers are responsible for minimizing a company's financial losses.
So, in NLS organization, Joseph Marshall who responsible as associate director of
collection management will research, develop, and implement collection procedures that
reduce the amount of delinquency they encounter.

16
4.9 Organizational structures

The senior management structure at the National Library of Scotland consists of:

Figure 11 :Organizational structure of NLS

17
NATIONAL LIBRARY OF
NEW ZEALAND

(NLNZ)
5.0 Introduction of library : National Library of New Zealand

Figure 12 : Building of National Library of New Zealand

5.1 Overview the library

The National Library of New Zealand is the legal deposit library of New Zealand charged
with the obligation to enrich the cultural and economic life of New Zealand and its
interchanges with other nations (New Zealand National Library Act 2003). Under the
Act, documents, especially those relating to New Zealand, are also expected to be
collected, preserved, and protected by the library and made available to all the people of
New Zealand in a manner consistent with their status as documentary heritage and
taonga, as well as supplementing and promoting the work of other libraries in New
Zealand. Through its Services to Schools business unit, which has curriculum and
advisory branches around New Zealand, the library assists schools. The Legal Deposit
Office is the agency for ISBN and ISSN in New Zealand. At the corner of Aitken and
Molesworth Streets, Wellington, the library’s headquarters are close to the Parliament of
New Zealand and the Court of Appeal.

The National Library of New Zealand was formed in 1965, when the National Library Act
brought together the Alexander Turnbull Library, the General Assembly Library, and the
National Library Service (1965). In 1980, at the suggestion of the New Zealand
composer Douglas Lilburn, the Archive of New Zealand Music was established. The
Library of the General Assembly separated from the National Library in 1985 and is now

18
 part of the Parliamentary Service and known as the Library of Parliament. In the new
National Library building, which was officially opened in August 1987, staff, and
collections from 14 different sites around Wellington were centralized. The architecture
of the building is said to have been strongly influenced by the design of the Boston City
Hall, but it is not necessary to rule out direct reference to the Birmingham Central
Library.

In 1988, the National Library became an autonomous government department, where

the Department of Education had previously administered it. That same year, the library
took on the Maori name Te Puna Mātauranga o Aotearoa, which means the source of
New Zealand’s knowledge. An ambitious $8.5 million computer project was scrapped in
early 1998. In 2009-2011, the building of the National Library was to be expanded and
upgraded, but the incoming government significantly reduced the scope of the work,
reduced the budget for it and delayed the start, raising concerns about the cost of the
project and reducing the accessibility of collections and facilities during the construction
work. The building was closed for two years and reopened in June 2012, while the
renovation continued.

5.2 Logo

Figure 13 : National Library of New Zealand Logo

5.3 Motto

The motto of National Library of New Zealand is “New Zealand knowledge base”.

5.4 Vision

The vision of the National Library of New Zealand is that young people have access to
effective and connected libraries and learning environments that support their development
as readers and digitally literate learners.

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5.5 Objectives

The objective of the National Library of New Zealand is to safeguard its collections. Aside
from that, the goal is to improve access and engage the audience. Their goals also include
supporting learning, research, and discovery, as well as the development of the
organization.

5.6 Services

5.6.1 Lending Service

One of the services provided is lending service. Schools and home educators can use
the library's broad collection of fiction and nonfiction books to inspire and inform
students' inquiry, as well as to foster a love of reading. When lending the books in the
library, there will be given ordering and returning school loans dates. Find out when your
whole-school loan or the specific titles you have requested from our school lending
service are due to be ordered or returned.

5.6.2 Service for Researchers

Besides that, there are services provided for researchers. They provide a lot of
collections such as books, newspapers, photos, databases, CD-ROMs, vinyl, and
journal. Researchers are able to use the service of making copies. Using your own
camera, you can produce research copies of almost anything in the collections. Staff will
assist you with some products that are too fragile, and we must ensure that copyright is
maintained.

5.6.3 Professional Learning and Support

Other than that, is professional learning and support. They provide support and advice
to all the teachers and library staff. They focus on digital literacy, reading engagement,
teaching, learning resources, and school library development. This service is good for
the teachers in schools as they are going to appreciate this. This is because they can
gain knowledge from this service provided. Users can also get professional

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 development. The library is properly equipped, and online professional training and
face-to-face activities are being held around the country to improve the knowledge and
skills of school librarians and instructors.

5.6.4 Services for Publishers and Authors

Publishers and authors can use the services like ISBNs, ISSNs, and ISMNs. A 13-digit
unique identity number assigned to books and other print, electronic, or multimedia
works is known as an ISBN. It is used for printed books and pamphlets with more than
four pages of text, maps, e-books, pdfs, Braille publications, and audio books, among
other things. Instead, International Standard Serial numbers are used by journals,
serials, and newspapers. Advertising material, websites, emails, games, art prints and
posters, personal documents, stationery, and customised print on demand products are
all ineligible.

An ISSN is an 8-digit unique identity number applied to the title of a periodic publication
published in parts, designated by a number and/or a date, linked by a common title, and
intended to be published indefinitely. Magazines, newspapers, journals, annual
publications, and monographs-in-series all employ it. Serials are available in both
physical and electronic formats. Serials do not include loose-leaf publications that are
designed to be updated, such as manuals with often updated instructions. ISMN is a
one-of-a-kind identification for printed music, such as a score or a part.

5.7 Activities

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5.7.1 Strengthen school-wide, family, and community reading connections —
Auckland

This is an upcoming activity that will be held on 2nd of July 2021 at 9am to 2.30pm. The
location will be at National Library Auckland Centre, Seminar Room, 8 Stanley Street.
This activity is mainly for the school library staff, teachers, and school leaders or literacy
leaders. One of the few things that will be done is share and debate a variety of reading
for pleasure ideas, techniques, approaches, and opportunities for school, family, and
community efforts. Learn how to collaborate with community groups to fund prizes for
reading competitions, for example. Besides that, reflect on and assess your school's
present reading for pleasure initiatives, and identify areas for improvement. Find out
what kind of assistance your local library can provide, for example. Other than that, is
begin by identifying current practices and opportunities for improvement in your school
to design a school-wide plan to promote reading for pleasure. Discuss what makes your
town distinctive, for example, and devise a practical approach that will work for you.

From this event user get to learn how to develop a thriving reading culture by taking a
strategic approach and collaborating with your community. Besides, user can also
identify tactics and approaches for encouraging people to read for pleasure in their
communities through community-wide reading campaigns and celebrations and to
enrich your school's reading culture, determine how the school can participate in
community reading activities.

5.7.2 Developing school library services

This event will be held on 2nd of August 2021 to 10th September 2021. This is an online
course, but registration is required. Since it is an online course, it is free. From this event
you can learn how to use research, evidence, and input from your school community to
build library services to support teaching and learning in your school. This online course
is for library staff and members of the library management team. The training begins
with an 'introduction week,' which runs from July 27 to August 2. In the 5 weeks of the
activity the things that will be done is to improve your knowledge and understanding of
school library services, use high-quality resources, by exchanging ideas and practise,
you can learn from other course participants. Participate in scenario-based problem-
solving activities, develop an action plan for a library service improvement initiative at
your school, and reflect on your learning.

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 Through this activity, user able to learn ways to collect evidence, feedback, and
input from instructors, students, and the community. Besides that, user will know how to
put this information to use and where to look for further evidence to help you improve
your library service and some strategies for evaluating your school's library practices.

5.8 Departments

5.8.2 National Librarian

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There are seven leadership in National Library of New Zealand. In New Zealand Bill
Macnaught oversees all the facilities in the National Library. He has the most beneficial
information networks globally and is excited about New Zealand. He seeks to promote
the use of information for New Zealanders. In 2005, he received a CBE for public
libraries and community services in the United Kingdom. He initiated discussions which
led to the Kōtui project being promoted by the National Library in order to provide better
value to libraries by offering IT services for libraries.

5.8.2 Chief Librarian

The next is Chief Librarian Alexander Turnbull Library is Chris Szekely. Since 2007,
Chris Szekely has held the Chief Librarian's statutory role. Chris used to be the
Manukau Library City Librarian in South Auckland. Chris sees Turnbull's future as an
agency that remains a trustworthy depot of the documentary legacy of New Zealand.
Services to school’s teams were directed by Elizabeth Jones to build national services
to connect, empower and encourage young people, education providers and
communities to learn.

5.8.3 Director Content Services

The second one is Director Content Services (Acting) which is Steve Knight. Steve
oversaw the Library's National Digital Heritage Archive (NDHA) project, a flagship
initiative aimed at ensuring the long-term storage, protection, and accessibility of New
Zealand's digital cultural heritage. On the National Digital Forum Board, Steve has
represented the National Library. He is a member of the International Internet
Preservation Consortium's Steering Committee and has served as a reviewer for a
number of European Commission initiatives involving digital libraries and preservation.

5.8.4 Director Digital Experience

The third leadership is Director Digital Experience. Fiona leads talented teams in Digital
New Zealand who manage and grow digital exploration resources at the National Library
of New Zealand. She has a wealth of digital collections expertise and experience, open
licenses and rights, metadata and web creation and collective leadership. She supports
user-centered science and architecture with an emphasis on working, preserving, and
sustaining digital exploration channels.

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 5.8.5 Director Literacy and Learning

Next is Director Literacy and Learning which is Elizabeth Jones. Elizabeth oversees the
Programs to Schools teams, which build services that engage, encourage, and excite
young people, educators, and communities to enjoy reading and support their growth as
digitally literate learners across the country. Services to Schools collaborates
collaboratively with learning communities around the country to develop national reading
engagement strategies, modern library learning spaces, and digital literacy services.

5.8.6 Director Office of the National Librarian

The next leader in the library is Director Office of the National Librarian. Lewis leads a
small team that manages the strategic, financial and market planning processes of the
National Library. Rachel Esson supervises the Content Services policy and operations.
In the field of assessment of library facilities, she studied and wrote. She works regularly
in the Library and Information Association of NZ and is now the president-elect. Call
Samaritans on 08457 90 90, visit a nearby Samaritan Branch or go to Samaritan’s
website (Homepage, n.d.) for free suicide assistance.

5.8.9 Director of Public Engagement

The last Director is Director of Public Engagement. Tui directs the National Library's
public participation, financing, organizational and business operations. From scratch,
she has created diverse national innovation systems. Tui is a bursary for the Global
Women Leadership Breakthrough Initiative 2017. She also received the 2017
Wellingtonian Prize in the government category.

5.9 Organizational structures

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 Chief Librarian
Alexander
Turnbull Library
— Chris Szekely

Director Director Office of Programme Programme

Director Digital Director Literacy Director Public Director
Content the National Establishment
Experience— and Learning — Engagement - Documentary
Services (Acting) Librarian — Helen
— Steve Knight
Fiona Fieldsend Elizabeth Jones Tui Te Hau Heritage — Mark Director — Lewis
Jamison Brown
Crookston

Figure 14 : Organizational Structure of NLNZ

6.0 Technologies in the library

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This is the comparison between three national library which is among the National library of
Korea, National library of Scotland, and National library of New Zealand.

6.0.1 National Library of Korea Technology

• Database construction and utilization

In National Library of Korea, they have provided a modern technology in the way
to preserve and manage all the collection and material in their library.
furthermore, now days all the information is increasing day by day and the
library must catch up every detail of data to keep it without missing the
information. So, the NLK has worked hard to provide digital services to their
users and make it become more easier to access to the library material and
collection. In addition, technologies that are use in NLK is database
construction and utilization and this technology will help all the material in the
national library of Korea to share to their user.

Database construction and utilization is a one of technology services that help

the NLK organize their collection in library. Furthermore, this technology also can
make digitization of library holdings, which is all the materials such as old and
rare papers, valuable materials, and single copies and also the materials that
have been published for more than five years. For index and Abstract Database
is to make to make scholarly resources more accessible. In addition, this
technology can help user find all the material in the library.

The advantage of this technology is it can help user in NLK find all the material
that have in National Library of Korea. So, user can access all the database of
materials such as indexes and abstract , so they can have more accessible to
this database. Moreover, it also makes user easily locate and access to the
information they need in the NLK.

6.0.2 National Library of Scotland Technology

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 • Library search
For National Library of Scotland, one of their technology in the library is called as
library search. Library Search is a new National Library of Scotland service that
replaces the main catalogue and provides wider access to their collections. This
is one of the technologies that NLS provide. Therefore, due to the superior
technology, the user only needs to type in the keywords for search the material
like for library database article, material or books.

Not only that but, through this technology, it is also easier to access all of NLS
collection. This is because the user can just browse NLS website and find their
material through library search features. Besides, the amazing part is that it can
be browse anytime and everywhere, the user does not have to go to library.
However, library search brings several benefits as below:

1. Searches can be refined by format, subject, year, and other factors.

2. Use a variety of electronic resources.
3. Make a request for materials to be read in reading rooms.
4. User be notified when the things they requested are ready.
5. Review borrowing history.

Figure 15 : Library research technology

6.0.3 National Library of New Zealand Technology

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 • Digital Technology

The National Library of New Zealand uses digital technology in the New Zealand
curriculum. In 2018, the New Zealand curriculum and Te Marautanga o Aotearoa
will be formally merged with digital technology, according to the government.
This announcement signifies a commitment to developing curriculum content
and accomplishment objectives that define the competencies, skills, and
knowledge needed to enable chances for learning in a digital environment and
working in the IT sector. It is worth noting that this statement comes at a time
when technology is becoming increasingly pervasive in society and our
communities. From the merely social to the more formal academic and
professional sectors, devices, content, software, and apps have an impact on
every aspect of our life. Libraries have a unique role to play in influencing how
students interact with digital environments, discover, and use digital content, and
learn about new and innovative technology.

Digital material discovery is a difficulty for students and a major focus for
libraries. Given the vast amount of online material available to students, libraries
play a critical role in increasing access to and use of authentic, valid, and high-
quality content. One of the alternatives offered to libraries as a means to add
value to content that supports specific curriculum demands and learning styles is
content curation. Libraries are continually addressing integrated access through
their virtual presence, which allows students access 24 hours a day, seven days
a week. Libraries can help all learners by showcasing the wonders and effective
use of new and innovative technologies. The school library, as an inclusive
learning space, may be the "go to" destination for all students, assisting them in
developing confidence and competence in the use of tools, content, and
technology. Equity of access is critical for students to have an equal opportunity
to attain their full potential in today's digital world.

7.0 Limitation and recommendation

29
7.1 National Library of Korea

There are a few things that we, as users, would like to recommend to websites after
using them. The issue that we have had as users is that we are international users, and
it is a little difficult to access websites due to language differences. The website includes
an English translator, but it does not always assist us. Aside from that, the information
provided by the websites is insufficient for us, such as the fact that they do not have to
ask a librarian, which makes it difficult for users to inquire about the websites' libraries.
Because of this, the information provided for the organizational chart is incomplete.
They only provide general information, which is a problem for me as a student who
needs to research the library website.

Because of the problems that need to be faced by the users, we recommend the library
to update their services for the sake of the users. The owners of these websites must
take action because it will help them to promote their libraries and services. When users
use the website and are satisfied with it, they will have the impression that they have
visited the library. It is because when they use the library, the users have a good
impression and they will think that if they visit the library, the services at the library will
also be good.

Therefore, because of the pandemic Covid-19 many people can go out to the library. As
a result of the events, users and students will turn to websites to find information and
books. Most international users will use websites, so the websites need to be improved
to make sure all the users will get the same services, even if they are just using a
website from their own place. It provides a valuable service while also promoting the
library. So, we recommend the National Library of Korea improve their services on their
website so that the users will be satisfied.

7.2 National Library of Scotland

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Aside from having good websites, there are some drawbacks that should be addressed
by website library management. When we use websites, we find that the information is
not well organized. As a result, it makes it difficult for users to find information. As a
result, the management must improve the websites for future use. Improve information
management so that when the user receives the information, the information is easily
accessible.

Aside from that, getting information is a challenge. The content is rather minimal and
only covers a few themes. On some websites, some of the information is optional. We
advise the librarian to provide more information about their library and other relevant
information in the recommendation. Most individuals need to use the library at home
because of the epidemic, Covid-19. As a result, these websites must contain a plethora
of library-related information. Users and scholars who want to learn more about the
library will find it useful. The more information available, the more individuals will want to
visit the National Library of Scotland's website.

Besides that, the design of the website is not interesting. As a result, when users use
the website, they will become bored and will have no idea how to use the website again.
This is also an important point that the library's administration should consider. If the
websites are not interesting, the number of people who visit them will decline. So, the
improvement must be done by the library management, by creating a design that will
attract people's eyes and that will help the library to promote their library to the public.

7.3 National Library of New Zealand

31
 The websites of the National Library of New Zealand are very interesting and make
users want to use them. Therefore, there are a few things that the library needs to
improve on their websites so that the users will be satisfied with the websites. When we
use websites, the information on the website is not well organized, making it difficult to
search for information or books. The information is difficult to obtain and requires users
to understand how to use the websites. As a result, library websites must be improved
by better organizing them so that users can use them more easily.

Aside from that, obtaining information is difficult. The information is extremely limited to
a few topics. Some of the information on these websites is optional. We recommend that
the librarian more information about their library and other information in the
recommendation. Because of the pandemic, Covid-19, most people need to use the
library at home. As a result, these websites must provide a wealth of information about
their library. It will be helpful for users and researchers who want to know more about
the library. The more information that is provided, the more people would like to use the
websites of the National Library of New Zealand.

Therefore, the websites also provide questions for the librarians and that is really helpful
for the users when they want to ask a question. However, asking a librarian to respond
to the users takes a long time. It takes about 15 days of work hours. As a result, users
must wait a long time for an answer to their questions. As a result, we believe that the
librarian administration should improve their system. It will help users who are really
desperate to know the answer. The enhancements to the websites are a huge help to
the users, and the number of users will grow as the librarian is promoted and used by
more people.

8.0 Conclusion

32
In conclusion, the website of National Library of Korea is easy to browse and retrieve
materials from a well-structured collection of Library. Meanwhile for the National Library
of Scotland also has done a decent job by providing structured materials to its users.
Although the current library was closed due to Covid19, it did excellent work to provide
information online. They also have online consultation for those in need of books or
something. Lastly, The National Library of New Zealand has done a fantastic job of
delivering information and great services to its users. As their management of their
program for its user are mind blowing.

To sum up what has been discussed, if National Library does not exist, people will not
find as much information. Not only that, but the most important things are, there is no
preservation will be done, resulting in all of the nation's history being lost and unable to
be passed down to future generations. Indeed, all of the National Library have one
purpose which is to fulfill their country's contribution to the shared international goal of
universal bibliographic control. Therefore, the National Library is somehow becoming
Nation pride in field on information. Therefore, as a librarian, they need to keep up good
work and spread more information globally.

Despite everything, the use of technologies in the library are important as having
librarian. This is because, technology enables libraries to do what they do best which
connect people to information and resources such as books, virtual reference, e-books,
and training. Therefore, they facilitate collection, storage, organization, processing,
analysis, presentation, communication, and dissemination of information in order to
create a new technology. Apart from that, Libraries are expected to use various types of
technology to give information more rapidly and in larger volume than before with the
arrival of new technologies.

33
References

Edinburgh Festivals Past: 1954 to 1969. (2020, August 12). YouTube.

https://www.youtube.com/watch?v=3SOaZrRpUKQ&t=21s

Home | National Library of New Zealand. (n.d.). Https://Natlib.Govt.Nz/. https://natlib.govt.nz/

Homepage. (n.d.). Samaritans. Retrieved July 7, 2021, from

https://www.samaritans.org/

National Library of Korea. (n.d.). NLK. Retrieved July 2, 2021, from

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Okike, B. I. (2020). Information dissemination in an era of a pandemic (COVID-19):

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Library. https://www.nls.uk/using-the-library

Winata, A. P., Fadelina, R., & Basuki, S. (2020). New normal and library services in
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국립중앙도서관. (n.d.). Https://Www.Nl.Go.Kr/EN/Main/Index.Do.

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