Case of Z and Others V UK 2001 en
Case of Z and Others V UK 2001 en
Case of Z and Others V UK 2001 en
JUDGMENT
STRASBOURG
10 May 2001
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PROCEDURE
1. The case was referred to the Court, in accordance with the provisions applicable prior to the
entry into force of Protocol No. 11 to the Convention for the Protection of Human Rights and
Fundamental Freedoms (“the Convention”), by the European Commission of Human Rights (“the
Commission”) on 25 October 1999 (Article 5 § 4 of Protocol No. 11 and former Articles 47 and 48
of the Convention).
2. The case originated in an application (no. 29392/95) against the United Kingdom of Great
Britain and Northern Ireland lodged with the Commission under former Article 25 of the Convention
by the applicants, Z, A, B, C and D, five British nationals, on 9 October 1995.
3. The applicants alleged that the local authority had failed to take adequate protective measures
in respect of the severe neglect and abuse which they were known to be suffering due to their ill-
treatment by their parents and that they had no access to a court or effective remedy in respect of
this. They relied on Articles 3, 6, 8 and 13 of the Convention.
4. The Commission declared the application admissible on 26 May 1998. On 6 September 1999,
pursuant to the express wishes of D's adoptive parents, the Commission decided that D should no
longer be an applicant. In its report of 10 September 1999 (former Article 31 of the Convention)
[Note by the Registry. The report is obtainable from the Registry], it expressed the unanimous
opinion that there had been a violation of Article 3 of the Convention, that no separate issue arose
under Article 8, that there had been a violation of Article 6 and that no separate issue arose under
Article 13.
5. Before the Court the applicants had been granted legal aid. The President of the Court acceded
to their request not to have their names disclosed (Rule 47 § 3 of the Rules of Court).
6. On 6 December 1999 a panel of the Grand Chamber determined that the case should be
decided by the Grand Chamber (Rule 100 § 1). The composition of the Grand Chamber was
determined according to the provisions of Article 27 §§ 2 and 3 of the Convention and Rule 24. The
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President of the Court decided that in the interests of the proper administration of justice, the case
should be assigned to the Grand Chamber that had been constituted to hear the case of T.P. and K.M.
v. the United Kingdom ([GC], no. 28945/95, ECHR 2001-V) (Rules 24, 43 § 2, and 71). Sir Nicolas
Bratza, the judge elected in respect of the United Kingdom, who had taken part in the Commission's
examination of the case, withdrew from sitting in the Grand Chamber (Rule 28). The United
Kingdom Government (“the Government”) accordingly appointed Lady Justice Arden to sit as an ad
hoc judge (Article 27 § 2 of the Convention and Rule 29 § 1).
7. The applicants and the Government each filed a memorial. Third-party comments were also
received from Professor G. Van Bueren, Director of the Programme on International Rights of the
Child, University of London, who had been given leave by the President to intervene in the written
procedure (Article 36 § 2 of the Convention and Rule 61 § 3).
8. A hearing took place in public in the Human Rights Building, Strasbourg, on 28 June 2000
(Rule 59 § 2).
THE FACTS
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locked. The children's head-teacher, Mrs Armstrong, expressed concern in May 1989 and
requested a case conference. In June 1989 the NSPCC (National Society for the Prevention of
Cruelty to Children) and the emergency team made a referral after complaints by neighbours that the
house was filthy and that the children spent most of the day in their bedrooms, rarely being allowed
out to play, and crying frequently. In August 1989 the maternal grandmother complained to the
social services about the mother's care and discipline of the children.
14. At a professionals' meeting on 4 October 1989, at which the social services, the applicants'
head-teacher, the applicants' general practitioner and health visitor attended, it was decided that no
social worker would be allocated to the family. The school was to monitor the older children's
weight and the health visitor was to continue to visit the family regularly. It was agreed that the
problem was one of limited and neglectful parenting rather than a risk of physical abuse, and that the
parents should be assisted to manage their responsibilities better.
15. In October 1989, whilst the applicants were on holiday, their house was burgled. On entering,
the police found it in a filthy state. Used sanitary towels and dirty nappies were discarded in a
cupboard and the children's mattresses were sodden with urine. At a professionals' meeting on
13 December 1989, the health visitor requested that the four older children be placed on the Child
Protection Register as she felt that their mother could not offer consistent care. This suggestion was
rejected. However, a social-work assistant, Ms M., was assigned to the family. It was not considered
appropriate to convene a case conference at this stage. Prior to the meeting, Z and A had mentioned
to the head-teacher that A had been hit with a poker. It was decided that this statement would be
investigated.
16. At a professionals' meeting on 23 March 1990, an improvement was noted in respect of the
cleanliness of the house, the children's bedding being clean save on two occasions. However, it was
reported that Z and A were taking food from bins at the school. There was still considered to be
cause for concern, especially since the birth of another child was expected.
17. At a professionals' meeting on 11 July 1990, the applicants' headmistress reported a
deterioration in the children's well-being; Z and A were still taking food from bins and A was soiling
himself. Ms M. was visiting weekly at this stage and said that she was checking the children's
bedrooms. She had noted that the children ate at 4 or 4.30 p.m. and then did not eat again until the
morning. The children were also sent to bed at 6 p.m. It was planned to give the applicant's mother
further assistance through a voluntary agency.
18. In or about September 1990, A and B were both reported to have bruising on their faces. The
police investigated after neighbours had reported screaming at the applicants' home but apparently
found no signs of bruising. They reported to the social services that “the conditions of the house
were appalling and not fit for [the] children to live in”.
19. At a further professionals' meeting on 3 October 1990, the assistant social worker, Ms M.,
stated that she was concerned about the applicants' soiling and their mother's lack of interest.
Apparently, the children were defecating in their bedroom and smearing excrement on their
windows. The head-teacher expressed concern, particularly concerning the boys A and B, and stated
that the children had described blocks of wood being placed against their bedroom doors. It was
decided to continue monitoring the children.
20. At a professionals' meeting on 5 December 1990, a decision was made to arrange a case
conference for January 1991 as a result of concern regarding the applicants' care and the state of their
bedroom. Ms M. considered that standards in the boys' bedroom had dramatically dropped. She
found the room to be damp and smelly. A's bed was broken and had a metal bar protruding from it.
The bedding was damp and grubby with soil marks.
21. In a report dated 24 January 1991, the headmistress stated that A was shabby, ill-kempt and
often dirty and that he had been raiding the playground bins for apple cores. Z was pathetic, lacking
in vitality and frequently and inexplicably tearful, becoming increasingly isolated from the other
girls in her peer group with unfortunate incidents in which detrimental remarks were made about her
appearance. B presented as withdrawn, pathetic and bedraggled. He regularly arrived cold, was
frequently tearful and craved physical contact from adult helpers. He also appeared to crave for
food. She concluded that they were still concerned that the children's needs were not being
adequately met and that home conditions and family dynamics were giving reasons for concern.
22. At the case conference held on 28 January 1991, Ms M. stated that the boys' bedroom had no
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light, carpet or toys and that their bedding was wet, smelly and soil-stained. Their mother did not
change the beds. Their head-teacher stated that Z was tearful and withdrawn, A had been raiding
school bins and was often dirty, and B was very withdrawn, craved attention and was ravenously
hungry. The chairman of the conference concluded that, despite the many concerns about the
parenting of the applicants and the conditions in the home, there was little evidence to support going
to court. It was felt that the parents were not wilfully neglecting their children and, bearing in mind
their own poor upbringing, it was considered that the applicants' parents were doing what they could
and that continued support was required to try and improve the situation. It was decided not to place
the children on the Child Protection Register.
23. On 5 March 1991 B was found to have “unusual” bruises on his back.
24. At a later social services meeting in April 1991, no change to the children's living conditions
was noted. The head-teacher stated that Z and A were still taking food from bins and that A was
becoming more withdrawn. Ms M. reported that the mother had stated that the children were taking
food from the park bins on the way to school.
25. In July 1991 the applicants' mother informed social services that the children would be better
off living in care. On 12 August 1991 the social services received a phone call from a neighbour who
stated that the children were frequently locked outside in a filthy back garden, that they constantly
screamed and that they were kept for long periods in their bedrooms where they smeared faeces on
their windows. The maternal grandparents later told the guardian ad litem that Z, who was treated by
her mother as a little servant, was expected to clean the excrement from the windows.
26. From 19 to 28 August 1991, the three older children spent some time with foster carers in
respite care. The foster carers reported that A did not know how to wash, bathe or clean his teeth on
arrival. He wet his bed every night and stole food from his brother. B was described as being “very
frightened. He could not understand how he could play in the garden and the door was left open for
him to come back in, he expected to be locked out”. He also had to be taught to use the toilet
properly and to clean himself.
27. At a professionals' meeting on 18 September 1991, Ms M. stated that the conditions in which
the boys were sleeping were deteriorating. The mattresses in the boys' bedroom were ripped and the
springs were coming through. The boys were stealing food, and C had also been seen to do this.
Their mother stated that she could not control them. It was decided not to arrange a child-protection
meeting but to carry out a monthly weight check on the three older children at school, and for the
health visitor to check the weight of the two younger children. It was also decided to arrange respite
care for Z, A and B in the holidays as well as on one weekend in four.
28. In November-December 1991 C was found to have developed a squint. His mother failed to
keep appointments at the eye-clinic over the following months.
29. At a professionals' meeting on 21 November 1991, it was reported that the applicants' mother
had said that she could not control the applicants' behaviour which consisted of refusing to go to bed
when asked and stealing food. It was considered that the home was in an acceptable condition,
though the boys' room still needed attention. The children's weights were recorded. It was noted that
Z had put on 2 lb in the previous two months whereas she had only put on 2.5 lb in the preceding
two years. A had only put on 3 lb in a year. B had put on 0.5 lb in a year and was on the 50th centile
for height. C was on the 25th centile for weight. There was a discussion about the three elder
children being accommodated by the local authority to allow the mother “to get back on her feet”.
The social services considered a six-week period whilst the general practitioner envisaged a period
of eighteen to twenty-four months.
30. In December 1991 a social worker was introduced to the applicants' mother with a view to
assisting her with shopping, budgeting and cooking.
31. Z, A and B were accommodated by volunteers between January and March 1992, and showed
to have gained weight. In March and again in April, their mother asked if the boys, A and B, could
be placed for adoption.
32. On 14 January 1992 C started to attend a nursery group at a family centre. She was noted to
be unsocialised, lacking in confidence, unable to share, and with poor speech.
33. At a further professionals' meeting on 9 March 1992, it was decided that further respite care
would be considered. The children's weights were noted, increases being seen for Z, A and B.
34. The children's parents divorced in April 1992.
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35. At another professionals' meeting on 30 April 1992 it was decided that the applicants'
mother's request that A and B be placed for adoption be followed up. The headmistress voiced
concern over the fundamental pattern of the mother's care of the children, in particular in relation to
Z's role in the home and the mothering role which she played. Ms M. reported that conditions were
deteriorating for A and B.
36. On 10 June 1992 the applicants' mother demanded that the children be placed in care as she
could not cope. She stated that if they were not removed from her care she would batter them. The
applicants were placed in emergency foster care. The applicants were entered onto the Child
Protection Register under the categories of neglect and emotional abuse after a child-protection
meeting on 22 June 1992.
37. The applicants were all fostered separately. Initially, Z was noted to have dirty, ill-fitting
clothes. She stated that she did not like living with her siblings as she did not like having to look
after them all the time. A wet the bed every night, shunned physical contact and suffered from
nightmares. B did not know how to use the toilet or toilet paper. C bonded very quickly with her
foster parents.
38. On 8 October 1992 the local authority decided to seek care orders in respect of the children.
Interim care orders were made on 7 December 1992.
39. A guardian ad litem, who was appointed on 18 January 1993, recommended that all the
applicants should be the subject of care orders in order to protect them from further harm. She stated
that there was “an abundance of evidence that the children have been subjected to physical and
mental ill-treatment”. She noted that their health had also been neglected by their parents who
frequently missed appointments with opticians and doctors.
40. All the applicants were seen by Dr Dora Black, a consultant child psychiatrist, in January
1993. Dr Black stated that the three older children were all showing signs of psychological
disturbance. Z was exhibiting signs of serious depressive illness and had assumed responsibility for
her family and for its breakdown. Her mother's behaviour towards her was described as cruel and
emotionally abusive. A and B, who suffered from nightmares, were both identified as showing signs
of post-traumatic stress disorder and A was also chronically under-attached. Dr Black noted that all
children had been deprived of affection and physical care. She described their experiences as “to put
it bluntly, horrific”, and added that the case was the worst case of neglect and emotional abuse that
she had seen in her professional career. In her opinion, social services had “leaned over backwards to
avoid putting these children on the Child Protection Register and had delayed too long, leaving at
least three of the children with serious psychological disturbance as a result”.
41. Full care orders were made in respect of the applicants on 14 April 1993 by Judge Tyrer
sitting at Milton Keynes County Court.
42. In June 1993 the Official Solicitor, acting as the applicants' next friend, commenced
proceedings against the local authority claiming damages for negligence and/or breach of statutory
duty arguing that the authority had failed to have regard to their welfare as was required by statute
and should have acted more quickly and more effectively when apprised of their condition. It was
argued that the local authority's failure to act had resulted in psychological damage. The application
was struck out as revealing no cause of action, by Mr Justice Turner on 12 November 1993.
43. The applicants appealed to the Court of Appeal, which, on
28 February 1994, upheld the decision of Mr Justice Turner to strike out the application.
44. The applicants appealed to the House of Lords. On 29 June 1995 the House of Lords rejected
their appeal, finding that no action lay against the local authority in negligence or breach of statutory
duty concerning the discharge of their duties relating to the welfare of children under the Children
Act 1989 in respect of child care. The case is reported as X and Others v. Bedfordshire County
Council [1995] 3 All England Law Reports 353.
45. Lord Browne-Wilkinson gave the leading judgment. In respect of claims for breach of
statutory duty, he stated, inter alia:
“... My starting point is that the Acts in question are all concerned to establish an administrative system designed
to promote the social welfare of the community. The welfare sector involved is one of peculiar sensitivity, involving
very difficult decisions how to strike the balance between protecting the child from immediate feared harm and
disrupting the relationship between the child and its parents. In my judgment in such a context it would require
exceptionally clear statutory language to show a parliamentary intention that those responsible for carrying out these
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difficult functions should be liable in damages if, on subsequent investigation with the benefit of hindsight, it was
shown that they had reached an erroneous conclusion and therefore failed to discharge their statutory duties. ...
When one turns to the actual words used in the primary legislation to create the duties relied upon in my judgment
they are inconsistent with any intention to create a private law cause of action.”
46. As regards the claims that the local authority owed a duty of care to the applicants pursuant to
the tort of negligence, Lord Browne-Wilkinson stated, inter alia:
“I turn then to consider whether, in accordance with the ordinary principles laid down in Caparo [1990] 2 AC
605, the local authority ... owed a direct duty of care to the plaintiffs. The local authority accepts that they could
foresee damage to the plaintiffs if they carried out their statutory duties negligently and that the relationship
between the authority and the plaintiffs is sufficiently proximate. The third requirement laid down in Caparo is that
it must be just and reasonable to impose a common law duty of care in all the circumstances ...
The Master of the Rolls took the view, with which I agree, that the public policy consideration that has first claim
on the loyalty of the law is that wrongs should be remedied and that very potent counter considerations are required
to override that policy (see [1994] 4 AER 602 at 619). However, in my judgment there are such considerations in
this case.
First, in my judgment a common law duty of care would cut across the whole statutory system set up for the
protection of children at risk. As a result of the ministerial directions contained in 'Working Together' the protection
of such children is not the exclusive territory of the local authority's social services. The system is inter-disciplinary,
involving the participation of the police, educational bodies, doctors and others. At all stages the system involves
joint discussions, joint recommendations and joint decisions. The key organisation is the Child Protection
Conference, a multi-disciplinary body which decides whether to place the child on the Child Protection Register.
This procedure by way of joint action takes place, not merely because it is good practice, but because it is required
by guidance having statutory force binding on the local authority. The guidance is extremely detailed and extensive:
the current edition of 'Working Together' runs to 126 pages. To introduce into such a system a common law duty of
care enforceable against only one of the participant bodies would be manifestly unfair. To impose such liability on
all the participant bodies would lead to almost impossible problems of disentangling as between the respective
bodies the liability, both primary and by way of contribution, of each for reaching a decision found to be negligent.
Second, the task of the local authority and its servants in dealing with children at risk is extraordinarily delicate.
Legislation requires the local authority to have regard not only to the physical well-being of the child but also to the
advantages of not disrupting the child's family environment. ... In one of the child abuse cases, the local authority is
blamed for removing the child precipitately; in the other for failing to remove the children from their mother. As the
Report of the Inquiry into Child Abuse in Cleveland 1987 (Cmnd. 412) ('Cleveland Report 1987') said, at p. 244:
'... It is a delicate and difficult line to tread between taking action too soon and not taking it soon enough.
Social services whilst putting the needs of the child first must respect the rights of the parents; they also must
work if possible with the parents for the benefit of the children. These parents themselves are often in need of
help. Inevitably a degree of conflict develops between those objectives.'
Next, if liability in damages were to be imposed, it might well be that local authorities would adopt a more
cautious and defensive approach to their duties. For example, as the Cleveland Report makes clear, on occasions the
speedy decision to remove the child is sometimes vital. If the authority is to be made liable in damages for a
negligent decision to remove a child (such negligence lying in the failure properly first to investigate the
allegations) there would be a substantial temptation to postpone making such a decision until further inquiries have
been made in the hope of getting more concrete facts. Not only would the child in fact being abused be prejudiced
by such delay, the increased workload inherent in making such investigations would reduce the time available to
deal with other cases and other children.
The relationship between the social worker and the child's parents is frequently one of conflict, the parent wishing
to retain care of the child, the social worker having to consider whether to remove it. This is fertile ground in which
to breed ill-feeling and litigation, often hopeless, the cost of which both in terms of money and human resources
will be diverted from the performance of the social service for which they were provided. The spectre of vexatious
and costly litigation is often urged as a reason for not imposing a legal duty. But the circumstances surrounding
cases of child abuse make the risk a very high one which cannot be ignored.
If there were no other remedy for maladministration of the statutory system for the protection of children, it would
provide substantial argument for imposing a duty of care. But the statutory complaints procedures contained in
section 76 of the 1980 Act and the much fuller procedures now available under the 1989 Act provide a means to
have grievances investigated though not to recover compensation. Further, it was submitted (and not controverted)
that the local authorities Ombudsman would have power to investigate cases such as these.
Finally, your Lordships' decision in Caparo [1990] 2 AC 605 lays down that in deciding whether to develop novel
categories of negligence the court should proceed incrementally and by analogy with decided categories. We were
not referred to any category of case in which a duty of care has been held to exist which is in any way analogous to
the present cases. Here, for the first time, the plaintiffs are seeking to erect a common law duty of care in relation to
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the administration of a statutory social welfare scheme. Such a scheme is designed to protect weaker members of
society (children) from harm done to them by others. The scheme involves the administrators in exercising
discretion and powers which could not exist in the private sector and which in many cases bring them into conflict
with those who, under the general law, are responsible for the child's welfare. To my mind, the nearest analogies are
the cases where a common law duty of care has been sought to be imposed upon the police (in seeking to protect
vulnerable members of society from wrongs done to them by others) or statutory regulators of financial dealing who
are seeking to protect investors from dishonesty. In neither of these cases has it been thought appropriate to
superimpose on a statutory regime a common law duty of care giving rise to a claim in damages for failure to
protect the weak against the wrongdoer. ... In my judgment, the courts should proceed with great care before
holding liable in negligence those who have been charged by Parliament with the task of protecting society from the
wrong doings of others.”
47. Z and C, the two girls, were meanwhile adopted. The boys, A and B, were initially in foster
care. Following the breakdown of B's adoptive placement, he was placed in a therapeutic residential
placement in July 1995. After two years, he was again placed with foster parents where he remained,
attending school in a special-needs group. In January 1996, A was placed in a therapeutic
community, where he stayed for two years. He apparently had a number of foster placements which
broke down. Records indicated that he had been in twelve different placements in eight years. He is
currently in a children's home.
48. In March 1996, applications were made to the Criminal Injuries Compensation Board (CICB)
on behalf of all the children by the adoption society to whom the local authority had delegated
certain responsibilities. It was claimed on behalf of Z that she had suffered severe neglect and
chronic deprivation which rendered it likely that specialist care would be necessary during her
adolescence, a time where emotional repercussions of the abuse might become apparent; on behalf of
A that he had suffered physical deprivation, emotional abuse, physical abuse and possible sexual
abuse – he had suffered permanent physical scarring and was still receiving treatment from a child
psychiatrist; on behalf of B that he had suffered extreme physical and emotional deprivation and
shown signs of sexual abuse – he also had suffered permanent physical scarring and was receiving
therapy; and on behalf of C that she had suffered extreme physical and emotional deprivation, and in
addition that her need for eye treatment was not being met by her parents.
49. In February 1997, the CICB awarded 1,000 pounds sterling (GBP) to Z, GBP 3,000 to A and
GBP 3,000 to B for injuries suffered between 1987 and 1992; it awarded GBP 2,000 to C for injuries
suffered between 1988 and 1992. In a letter dated 20 May 1998 from the CICB to the Official
Solicitor, it was stated:
“The Board Member who assessed these cases recognised that the children were exposed to appalling neglect over
an extended period but explained to their advisers that the Board could not make an award unless it was satisfied on
the whole available evidence that an applicant had suffered an injury – physical or psychological – directly
attributable to a crime of violence ... He was nevertheless satisfied, that setting aside 'neglect' the children had some
physical and psychological injury inflicted upon them as enabled him to make an award to each child ...”
50. Prior to the coming into force of the current legislation, the Children Act 1989, on 14 October
1991, the local authority's duty in respect of child care was governed by the Child Care Act 1980.
Sections 1 and 2 of the Child Care Act 1980 provided that:
“1. It shall be the duty of every local authority to make available such advice, guidance and assistance as may
promote the welfare of children by diminishing the need to receive or keep them in care.
2. (1) Where it appears to a local authority with respect to a child in their area appearing to them to be under the
age of seventeen -
(a) that he has neither parent nor guardian or has been and remains abandoned by his parents or guardian or is
lost;
(b) that his parents or guardian are, for the time being or permanently, prevented by reason of mental or bodily
disease or infirmity or other incapacity or any other circumstances from providing for his proper accommodation,
maintenance and upbringing; and
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(c) in either case, that the intervention of the local authority under this section is necessary in the interests of the
welfare of the child, it shall be the duty of the local authority to receive the child into their care under this section.”
51. Section 17 of the Children Act 1989 has since provided, inter alia:
“17. Provision of services for children in need, their families and others
(1) It shall be the general duty of every local authority (in addition to the other duties imposed on them by this
Part) -
(a) to safeguard and promote the welfare of children within their area who are in need; and
(b) so far as is consistent with that duty, to promote the upbringing of such children by their families,
by providing a range and level of services appropriate to those children's needs.
(2) For the purpose principally of facilitating the discharge of their general duty under this section, every local
authority shall have the specific duties and powers set out in Part I of Schedule 2.
...
(10) For the purposes of this Part a child shall be taken to be in need if -
(a) he is unlikely to achieve or maintain, or to have the opportunity of achieving or maintaining a reasonable
standard of health or development without the provision for him of services by a local authority under this Part;
(b) his health or development is likely to be significantly impaired or further impaired, without the provision for
him of such services; or
(c) he is disabled ...
(11) ...; and in this Part
'development' means physical, intellectual, emotional, social or behavioural development; and
'health' means physical or mental health.”
52. Part III of the Children Act 1989 deals with local authority support for children and families.
The policy of the Act is made clear by paragraph 7 of Part I of Schedule 2, which requires local
authorities to take reasonable steps designed to reduce the need to bring proceedings relating to
children.
53. Section 20 provides that
“20(1) Every local authority shall provide accommodation for any child in need within their area who appears to
them to require accommodation as a result of -
(a) there being no person who has parental responsibility for him;
(b) his being lost or having been abandoned; or
(c) the person who has been caring for him being prevented (whether or not permanently, and for whatever
reason) from providing him with suitable accommodation or care.
...
(4) A local authority may provide accommodation for any child within their area (even though a person who has
parental responsibility for him is able to provide him with accommodation) if they consider that to do so would
safeguard or promote the child's welfare.”
54. Part V of the Children Act 1989 deals with the protection of children. Section 47 provides as
follows:
“47(1) Where a local authority -
...
(b) have reasonable cause to suspect that a child who lives or is found, in their area is suffering, or is likely to
suffer, significant harm,
the authority shall make, or cause to be made, such enquiries as they consider necessary to enable them to decide
whether they should take any action to safeguard or promote the child's welfare.
...
(8) Where, as a result of complying with this section, a local authority conclude that they should take action to
safeguard or promote the child's welfare they shall take action (so far as it is within their power and reasonably
practicable for them to do so).”
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B. COMPLAINTS PROCEDURE
55. The complaints procedure is provided by section 26 of the Children Act 1989:
“Review of cases and inquiries into representations
...
(3) Every local authority shall establish a procedure for considering any representations (including any
complaint) made to them by -
(a) any child ... who is not being looked after by them but is in need;
(b) a parent of his;
...
(e) such other person as the authority consider has a sufficient interest in the child's welfare to warrant his
representations being considered by them,
about the discharge by the authority of any of their functions under this Part in relation to the child.
(4) The procedure shall ensure that at least one person who is not a member or officer of the authority takes part
in -
(a) the consideration; and
(b) any discussions which are held by the local authority about the action (if any) to be taken in relation to the
child in the light of this consideration.
...
(7) Where any representation has been considered under the procedure established by the local authority under
this section, the authority shall -
(a) have due regard to the findings of those considering the representation; and
(b) take such steps as are reasonably practicable to notify (in writing) -
(i) the person making the representation;
(ii) the child (if the authority consider that he has sufficient understanding); and
(iii) such other persons (if any) as appear to the authority to be likely to be affected,
of the authority's decision in the matter and their reasons for taking that decision and of any action which they have
taken, or propose to take.
(8) Every local authority shall give such publicity to their procedure for considering representations under this
section as they consider appropriate.”
56. The powers of the Secretary of State to investigate the actions of the local authority are set
out in sections 81 and 84 of the Children Act 1989.
“81. (1) The Secretary of State may cause an inquiry to be held into any matter connected with -
(a) the function of the social services committee of a local authority, in so far as those functions relate to children;
...
84. Local authority failure to comply with statutory duty: default power of Secretary of State
(1) If the Secretary of State is satisfied that any local authority has failed, without reasonable excuse, to comply
with any of the duties imposed on them by or under this Act he may make an order declaring that authority to be in
default with respect to that duty.
...
(3) Any order under subsection (1) may contain such directions for the purpose of ensuring that the duty is
complied with, within such period as may be specified in the order, as appears to the Secretary of State to be
necessary.
(4) Any such directions shall, on the application of the Secretary of State, be enforceable by mandamus.”
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57. In England and Wales there is no single tort which imposes liability to pay compensation for
civil wrongs. Instead there is a series of separate torts, for example, trespass, conversion, conspiracy,
negligence and defamation.
58. Negligence arises in specific categories of situations. These categories are capable of being
extended. There are three elements to the tort of negligence: a duty of care, breach of the duty of
care, and damage. The duty of care may be described as the concept which defines the categories of
relationships in which the law may impose liability on a defendant in damages if he or she is shown
to have acted carelessly. To show a duty of care, the claimant must show that the situation comes
within an existing established category of cases where a duty of care has been held to exist. In novel
situations, in order to show a duty of care, the claimant must satisfy a threefold test, establishing:
– that damage to the claimant was foreseeable;
– that the claimant was in an appropriate relationship of proximity to the defendant; and,
– that it is fair, just and reasonable to impose liability on the defendant.
These criteria apply to claims against private persons as well as claims against public bodies. The
leading case is Caparo Industries plc v. Dickman ([1990] 2 Appeal Cases 605).
59. If the courts decide that as a matter of law there is no duty of care owed in a particular
situation, that decision will (subject to the doctrine of precedent) apply in future cases where the
parties are in the same relationship.
60. The decision in X and Others v. Bedfordshire County Council ([1995] 3 All England Law
Reports 353) is the leading authority in the United Kingdom in this area. It held that local authorities
could not be sued for negligence or for breach of statutory duty in respect of the discharge of their
functions concerning the welfare of children. The leading judgment is reported at length in the facts
above (see paragraphs 45-46 above).
61. Since X and Others v. Bedfordshire County Council, there have been two further significant
judgments regarding the extent of liability of local authorities in child care matters.
62. The Court of Appeal gave judgment in W. and Others v. Essex County Council ([1998] 3 All
England Law Reports 111). This case concerned the claims by a mother and father (first and second
plaintiffs), who had agreed to act as foster parents, that the defendant local authority placed G., a 15-
year-old boy, in their home although they knew that he was a suspect or known sexual abuser.
During G.'s stay in their home, the plaintiffs' three children (fourth to sixth plaintiffs) were all
sexually abused and suffered psychiatric illness. The plaintiffs brought an action against the local
authority and the social worker involved, claiming damages for negligence and for negligent
misstatement. On the defendants' application to strike out the statement of claim as disclosing no
reasonable cause of action, the judges struck out the parents' claims but refused to strike out the
claims of the children. The Court of Appeal upheld his decision. The headnote for the judgment
summarised the Court of Appeal's findings as follows:
“(1) Although no claim in damages lay in respect of decisions by a local authority in the exercise of a statutory
discretion, if the decision complained of was so unreasonable that it fell outside the ambit of the discretion
conferred, there was no a priori reason for excluding common law liability. In the instant case, the giving of
information to the parents was part and parcel of the defendants' performance of their statutory powers and duties,
and it had been conceded that it was arguable that those decisions fell outside the ambit of their discretion.
Accordingly, since it had also been conceded that the damage to the children was reasonably foreseeable and that
there was sufficient proximity, the question for the court was whether it was just and reasonable to impose a duty of
care on the council or the social worker. Having regard to the fact that common law duty of care would cut across
the whole statutory set up for the protection of children at risk, that the task of the local authority and its servants in
dealing with such children was extraordinarily difficult and delicate, that local authorities might adopt a more
defensive approach to their duties if liability in damages were imposed, that the relationship between parents and
social workers was frequently one of conflict and that the plaintiff children's injuries were compensatable under the
Criminal Injuries Compensation Scheme, it was not just and reasonable to do so. It followed that no duty of care
was owed to the plaintiff parents who in any event were secondary victims in respect of their claim for psychiatric
illness ...
(2) (Stuart-Smith LJ dissenting) It was arguable that the policy considerations against imposing a common law
duty of care on a local authority in relation to the performance of its statutory duties to protect children did not
apply when the children whose safety was under consideration were those in respect of whom it was not performing
any statutory duty. Accordingly, since in the instant case, the plaintiff children were not children for whom the
council had carried out any immediate caring responsibilities under the child welfare system but were living at
home with their parents, and express assurances had been given that a sexual abuser would not be placed in their
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D. STRIKING-OUT PROCEDURE
66. At the relevant time, Order 18, Rule 19 of the Rules of the Supreme Court provided that a
claim could be struck out if it disclosed no reasonable cause of action. This jurisdiction has been
described as being reserved for “plain and obvious cases”, in which a claim was “obviously
unsustainable”.
67. In applications to strike out, the courts proceeded on the basis that all the allegations set out
in the claimant's pleadings were true. The question for the courts was whether, assuming that the
claimant could substantiate all factual allegations at trial, the claim disclosed a reasonable cause of
action.
68. The striking out procedure, now contained in Part 3.4(2) of the Civil Procedure Rules in force
since 1999, is regarded as an important feature of English civil procedure, performing the function of
securing speedy and effective justice, inter alia, by allowing a court to decide promptly which issues
need full investigation and trial, and disposing summarily of the others. By means of this procedure,
it can be determined at an early stage, with minimal cost to the parties, whether the facts as pleaded
reveal a claim existing in law.
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THE LAW
69. The applicants alleged that the local authority had failed to protect them from inhuman and
degrading treatment contrary to Article 3 of the Convention, which provides:
“No one shall be subjected to torture or to inhuman or degrading treatment or punishment.”
70. In its report the Commission expressed the unanimous opinion that there had been a violation
of Article 3 of the Convention. It considered that there was a positive obligation on the Government
to protect children from treatment contrary to this provision. The authorities had been aware of the
serious ill-treatment and neglect suffered by the four children over a period of years at the hands of
their parents and failed, despite the means reasonably available to them, to take any effective steps to
bring it to an end.
71. The applicants requested the Court to confirm this finding of a violation.
72. The Government did not contest the Commission's finding that the treatment suffered by the
four applicants reached the level of severity prohibited by Article 3 and that the State failed in its
positive obligation, under Article 3 of the Convention, to provide the applicants with adequate
protection against inhuman and degrading treatment.
73. The Court reiterates that Article 3 enshrines one of the most fundamental values of
democratic society. It prohibits in absolute terms torture or inhuman or degrading treatment or
punishment. The obligation on High Contracting Parties under Article 1 of the Convention to secure
to everyone within their jurisdiction the rights and freedoms defined in the Convention, taken in
conjunction with Article 3, requires States to take measures designed to ensure that individuals
within their jurisdiction are not subjected to torture or inhuman or degrading treatment, including
such ill-treatment administered by private individuals (see A. v. the United Kingdom, judgment of 23
September 1998, Reports of Judgments and Decisions 1998-VI, p. 2699, § 22). These measures
should provide effective protection, in particular, of children and other vulnerable persons and
include reasonable steps to prevent ill-treatment of which the authorities had or ought to have had
knowledge (see, mutatis mutandis, Osman v. the United Kingdom, judgment of 28 October 1998,
Reports 1998-VIII,
pp. 3159-60, § 116).
74. There is no dispute in the present case that the neglect and abuse suffered by the four
applicant children reached the threshold of inhuman and degrading treatment (as recounted in
paragraphs 11-36 above). This treatment was brought to the local authority's attention, at the earliest
in October 1987. It was under a statutory duty to protect the children and had a range of powers
available to them, including the removal of the children from their home. These were, however, only
taken into emergency care, at the insistence of the mother, on 30 April 1992. Over the intervening
period of four and a half years, they had been subjected in their home to what the consultant child
psychiatrist who examined them referred as horrific experiences (see paragraph 40 above). The
Criminal Injuries Compensation Board had also found that the children had been subject to appalling
neglect over an extended period and suffered physical and psychological injury directly attributable
to a crime of violence (see paragraph 49 above). The Court acknowledges the difficult and sensitive
decisions facing social services and the important countervailing principle of respecting and
preserving family life. The present case, however, leaves no doubt as to the failure of the system to
protect these applicant children from serious, long-term neglect and abuse.
75. Accordingly, there has been a violation of Article 3 of the Convention.
76. The applicants alleged, in the alternative to their complaints under Article 3 of the
Convention, that the circumstances in which they suffered ill-treatment, causing them physical and
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psychological injury, disclosed a breach of Article 8 of the Convention, which under the principle
of respect for private life, protected physical and moral integrity.
77. Having regard to its finding of a violation of Article 3, the Court considers that no separate
issue arises under Article 8 of the Convention.
78. The applicants complained that they had been denied access to a court to determine their
claims against the local authority in negligence. They relied on Article 6 of the Convention.
79. Article 6 § 1 provides in its first sentence:
“In the determination of his civil rights and obligations or of any criminal charge against him, everyone is entitled
to a fair and public hearing within a reasonable time by an independent and impartial tribunal established by law.”
80. The Government denied that there was any civil right in issue in the case or any restriction on
access, while the Commission found unanimously that there had been a breach of Article 6, in that
the House of Lords had applied an exclusionary rule concerning the liability of local authorities in
child care matters which constituted in the circumstances a disproportionate restriction on the
applicants' access to a court.
1. THE APPLICANTS
81. The applicants submitted that their negligence claim was plainly arguable as a matter of
domestic law, relying, inter alia, on Osman, cited above. The right to sue in negligence, a cause of
action framed in general terms, was an established civil right in domestic law. The local authority
had conceded that they could have foreseen damage to the applicants if they carried out their duties
negligently and that there was a proximate relationship, thereby satisfying the first two limbs of the
test for the duty of care. There was a strong argument that public policy considerations required a
duty of care to be imposed and there was no prior decision excluding liability. The applicants also
pointed to the fact that the judge who made the care orders specifically released the case papers to
the Official Solicitor so that he could investigate and, if appropriate, pursue negligence claims; that
the Official Solicitor considered that there were arguable claims in negligence; that the Legal Aid
Board granted legal aid to pursue the claims to the House of Lords; and that the Court of Appeal
which rejected the claims by a majority granted leave to appeal to the House of Lords, the
precondition for such leave being that the claim was arguable in domestic law; that the Master of the
Rolls, in the Court of Appeal, found that there was duty of care, stating the contrary to be “an affront
to common sense”; and that in previous cases, local authorities had paid settlements in negligence
cases, on the basis that they were potentially liable. There was a serious dispute in domestic law,
therefore, as to the existence of any exclusionary principle, which has continued since, and Article 6
was applicable.
82. The exclusionary rule applied by the House of Lords permitted the applicants' claims to be
struck out without determining the facts and without a trial. This applied regardless of the merits or
the seriousness of the harm suffered. Designed to protect local authorities from wasting resources on
having to defend an action at all, this amounted in practical effect to an immunity and acted as a
restriction on access to a court.
83. The application of a blanket rule which excluded the determination of the applicants' claims
irrespective of the seriousness of the harm suffered, the nature and extent of negligence involved, or
the fundamental rights which were at stake, constituted a disproportionate restriction on their right of
access to a court. They emphasised the severity of the damage suffered by them due to prolonged
exposure to abuse and neglect against which the public policy arguments against imposition of
liability had little weight, namely, the alleged risk of frivolous litigation, the increased caution of
social services in fulfilling their functions or the difficulty or sensitivity of the issues. Indeed, the
requirement to investigate effectively cases of treatment contrary to Article 3 pointed strongly to the
recognition of a right of access to a court where the State's responsibility had been engaged for
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inhuman or degrading treatment of vulnerable children. They referred to the Court's finding in
Osman (cited above, p. 3170, § 151) that the domestic courts should be able to distinguish between
degrees of negligence or harm and give consideration to the justice of a particular case. An
exclusionary rule on that basis should be capable of yielding to competing human rights
considerations on the facts of a particular case.
2. THE GOVERNMENT
84. The Government submitted that Article 6 guaranteed a fair trial in the determination only of
such civil rights and obligations as are (at least arguably) recognised in national law. It does not bear
on the substantive question of whether a right to compensation exists in any given situation. The
proceedings brought by the applicants established that no right existed. The decision to strike out
their claim touched on the scope of the domestic law. By ruling that a right of action did not exist in
a particular set of circumstances, the courts were applying substantive limits to tort liability, as the
legislature might do in statute (see, for example, Powell and Rayner v. the United Kingdom,
judgment of 21 February 1990, Series A no. 172, pp. 16-17, § 36). There was no established cause of
action which was restricted. Accordingly, they claimed that Article 6 § 1 was not applicable.
85. The Government argued in the alternative that there was no immunity applied which could be
regarded as a restriction on access to a court. Even assuming that there was an arguable issue, there
could in their view be no doubt that the dispute was subject to a fair and public hearing in
compliance with the guarantees of Article 6. The striking-out procedure was an important way of
securing the speedy and cost-effective determination of cases that were hopeless in law. It achieved
those aims without inhibiting claimants' rights to present any arguments in their favour to a court.
Thus, as factual matters were assumed to be those pleaded, the claimants were not prejudiced by the
lack of hearing of evidence, while they could put forward any arguments in their favour to persuade
the court that their claim was sustainable as a matter of law.
86. Assuming that their arguments on the above failed, the Government argued that any
restriction on access to a court nonetheless pursued a legitimate aim and was proportionate. It aimed
to preserve the efficiency of a vital sector of public service. The exclusion of liability was strictly
limited in scope to the category of cases to which it applied, actions for misfeasance, vicarious
liability for employees remaining unaffected. The domestic courts had themselves weighed up the
public policy issues for and against liability in light of the principles of English tort law and the
social and political philosophy underlying those principles. A very substantial margin of appreciation
would therefore be appropriate in any international adjudication.
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principles governing the substantive right of action in domestic law. There was no restriction on
access to a court of the kind contemplated in Ashingdane (cited above, loc. cit.).
101. The applicants may not, therefore, claim that they were deprived of any right to a
determination on the merits of their negligence claims. Their claims were properly and fairly
examined in light of the applicable domestic legal principles concerning the tort of negligence. Once
the House of Lords had ruled on the arguable legal issues that brought into play the applicability of
Article 6 § 1 of the Convention (see paragraphs 87-89 above), the applicants could no longer claim
any entitlement under Article 6 § 1 to obtain any hearing concerning the facts. As pointed out above,
such a hearing would have served no purpose, unless a duty of care in negligence had been held to
exist in their case. It is not for this Court to find that this should have been the outcome of the
striking-out proceedings since this would effectively involve substituting its own views as to the
proper interpretation and content of domestic law.
102. It is nonetheless the case that the interpretation of domestic law by the House of Lords
resulted in the applicants' case being struck out. The tort of negligence was held not to impose a duty
of care on the local authority in the exercise of its statutory powers. Their experiences were
described as “horrific” by a psychiatrist (see paragraph 40 above) and the Court has found that they
were victims of a violation of Article 3 (see paragraph 74 above). Yet the outcome of the domestic
proceedings they brought is that they, and any children with complaints such as theirs, cannot sue the
local authority in negligence for compensation, however foreseeable – and severe – the harm
suffered and however unreasonable the conduct of the local authority in failing to take steps to
prevent that harm. The applicants are correct in their assertions that the gap they have identified in
domestic law is one that gives rise to an issue under the Convention, but in the Court's view it is an
issue under Article 13, not Article 6 § 1.
103. The Court emphasises that the object and purpose underlying the Convention, as set out in
Article 1, is that the rights and freedoms should be secured by the Contracting State within its
jurisdiction. It is fundamental to the machinery of protection established by the Convention that the
national systems themselves provide redress for breaches of its provisions, the Court exerting its
supervisory role subject to the principle of subsidiarity. In that context, Article 13, which requires an
effective remedy in respect of violations of the Convention, takes on a crucial function. The
applicants' complaints are essentially that that they have not been afforded a remedy in the courts for
the failure to ensure them the level of protection against abuse to which they were entitled under
Article 3 of the Convention. The domestic courts referred to “the public-policy consideration that has
first claim on the loyalty of the law” as being that “wrongs should be remedied” (see paragraph 46
above). As far as Convention wrongs are concerned, that principle is embodied in Article 13 (see,
inter alia, Kudła v. Poland [GC], no. 30210/96, § 152, ECHR 2000-XI). It is under Article 13 that
the applicants' right to a remedy should be examined and, if appropriate, vindicated.
104. Accordingly, the Court finds that there has been no violation of Article 6 of the Convention.
105. The applicants submitted that they had not been afforded any remedy for the damage which
they had suffered as a result of the failure of the local authority to protect them, relying on Article 13
of the Convention, which provides:
“Everyone whose rights and freedoms as set forth in [the] Convention are violated shall have an effective remedy
before a national authority notwithstanding that the violation has been committed by persons acting in an official
capacity.”
106. The applicants argued that the exclusionary rule established by the House of Lords in their
case deprived them of any effective remedy within the national legal system for the violation of
Article 3 which they suffered. While the remedy required by Article 13 need not always be judicial
in character, in their case a judicial determination was required. This was because the tort of
negligence was the only remedy in national law capable of determining the substance of their
complaint and which (but for the alleged immunity) would closely match the requirements of the
Convention. Also the accountability of public officials, central to both Articles 3 and 13, required a
right of access to a court whereby the individual could hold the responsible officials to account in
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adversarial proceedings and obtain an enforceable order for compensation if the claim was
substantiated. The wording of Article 13 also prohibited the creation of immunities for public
officials and any such immunity must be regarded as contrary to the object and purpose of the
Convention.
107. The Government pointed out that there were a number of remedies available to the
applicants which went some way towards providing effective redress. This included the payment of
compensation from the Criminal Injuries Compensation Board (CICB), the possibility of
complaining to the Local Government Ombudsman, and the complaints procedure under the
Children Act 1989. However, the Government accepted that in the particular circumstances of this
case, the remedies were insufficient, alone or cumulatively, to satisfy the requirements of Article 13.
They conceded that there had been a serious violation of one of the most important Convention
rights, that the CICB could only award compensation for criminal acts, not for the consequences of
neglect, and that any recommendation by the Ombudsman would not have been legally enforceable.
They had been under the obligation, in this case, to ensure that some form of compensation was
made available for damage caused by the breach of Article 3, whether by a broader statutory
compensation scheme, an enforceable Ombudsman's award, or through the courts. They pointed out
that from October 2000, when the Human Rights Act 1998 came into force, a victim would be able
to bring proceedings in the courts against a public authority for a breach of a substantive right, and
the courts would be empowered to award damages.
108. As the Court has stated on many occasions, Article 13 of the Convention guarantees the
availability at the national level of a remedy to enforce the substance of the Convention rights and
freedoms in whatever form they might happen to be secured in the domestic legal order. Article 13
thus requires the provision of a domestic remedy to deal with the substance of an “arguable
complaint” under the Convention and to grant appropriate relief, although the Contracting States are
afforded some discretion as to the manner in which they conform to their Convention obligations
under this provision. The scope of the obligation under Article 13 also varies depending on the
nature of the applicant's complaint under the Convention. Nevertheless, the remedy required by
Article 13 must be “effective” in practice as well as in law (see, among other authorities, Aydın v.
Turkey, judgment of 25 September 1997, Reports 1997-VI, pp. 1895-96, § 103).
109. The Court has previously held that where a right with as fundamental an importance as the
right to life or the prohibition against torture, inhuman and degrading treatment is at stake, Article 13
requires, in addition to the payment of compensation where appropriate, a thorough and effective
investigation capable of leading to the identification and punishment of those responsible, including
effective access for the complainant to the investigation procedure (see Kaya v. Turkey, judgment of
19 February 1998, Reports 1998-I, pp. 330-31, § 107). These cases, however, concerned alleged
killings or infliction of treatment contrary to Article 3 involving potential criminal responsibility on
the part of security force officials. Where alleged failure by the authorities to protect persons from
the acts of others is concerned, Article 13 may not always require that the authorities undertake the
responsibility for investigating the allegations. There should, however, be available to the victim or
the victim's family a mechanism for establishing any liability of State officials or bodies for acts or
omissions involving the breach of their rights under the Convention. Furthermore, in the case of a
breach of Articles 2 and 3 of the Convention, which rank as the most fundamental provisions of the
Convention, compensation for the non-pecuniary damage flowing from the breach should in
principle be part of the range of available remedies.
110. The applicants have argued that in their case an effective remedy could only be provided by
adversarial court proceedings against the public body responsible for the breach. The Court notes
that the Government have conceded that the range of remedies at the disposal of the applicants was
insufficiently effective. They have pointed out that in the future, under the Human Rights Act 1998,
victims of human rights breaches will be able to bring proceedings in courts empowered to award
damages. The Court does not consider it appropriate in this case to make any findings as to whether
only court proceedings could have furnished effective redress, though judicial remedies indeed
furnish strong guarantees of independence, access for the victim and family, and enforceability of
awards in compliance with the requirements of Article 13 (see, mutatis mutandis, Klass and Others
v. Germany, judgment of 6 September 1978, Series A no. 28, p. 30, § 67).
111. The Court finds that in this case the applicants did not have available to them an appropriate
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means of obtaining a determination of their allegations that the local authority failed to protect
them from inhuman and degrading treatment and the possibility of obtaining an enforceable award of
compensation for the damage suffered thereby. Consequently, they were not afforded an effective
remedy in respect of the breach of Article 3 and there has, accordingly, been a violation of Article 13
of the Convention.
A. PECUNIARY DAMAGE
1. THE APPLICANTS
113. The applicants submitted that they should be compensated for loss of future earnings and the
costs of future medical expenses. Their experiences have, in different ways and to differing extents,
blighted their lives. A substantial award should be made to enable them to enter life with a modicum
of financial security, the potential to build an independent existence and the means to pay for
therapeutic treatment and support.
114. The applicants provided updated medical reports dated 16 May 2000 by Dr Jean Harris-
Hendriks concerning their progress and prognosis for the future.
(i) Z was described as having made a recovery from the serious depressive illness suffered at the
time of her removal into care. While she was no longer suffering from any psychiatric illness, she
had emotional, social and practical difficulties far beyond those normally affecting a girl of her age
and was statistically vulnerable to anxiety and perhaps depressive illness in adult life. Her problems
were classified as being of moderate severity. It was estimated that she would need
psychotherapeutic treatment, outside the National Health Service, estimated at 60 to 100 sessions
costing 70 to 90 pounds sterling (GBP) per session, to cope with her vulnerability, particularly at
periods of transition. She was likely to remain vulnerable on the labour market, though it was
anticipated that she would be able to take on further education, sustain her own mental health and
enter the workforce. On her behalf, her representatives claimed GBP 9,000 for the cost of future
psychiatric treatment, and GBP 40,000 to offset her handicap on the labour market, a total of GBP
49,000.
(ii) A had failed to appear for an interview with Dr Harris-Hendriks, who also commented on the
lack of detailed information concerning periods spent by A in care. She had, however, interviewed
him on behalf of the local authority in May 1993 and had some records concerning his past treatment
and problems. On that basis, she concluded that he was suffering from long-term psychiatric illness
and had a poor prognosis for recovery. His chances of fitting into the normal school system remained
very poor. He was prone to aggressiveness and had difficulty with everyday tasks. He was currently
suffering from a reactive attachment disorder, resulting directly from severe parental neglect and
abuse. The prognosis for the future was extremely bleak and he was likely to require intermittent
hospitalisation. He was seriously handicapped on the labour market and was unlikely ever to be able
to hold down a job. Assuming that he might otherwise have been able to obtain low-paid manual
employment earning GBP 15,000 per year, and a normal working life to age 65, and taking into
account uncertainties and early settlement, he claimed GBP 150,000 in loss of future earnings. As he
had a substantial and continuing need for psychiatric treatment outside the National Health Service
(NHS), he claimed GBP 50,000 as a minimum estimate for future treatment. This made a total of
GBP 200,000.
(iii) B was still suffering from untreated post-traumatic stress disorder and a chronic, generalised
anxiety disorder. He had horrific nightmares and, if left untreated, was likely to continue in the same
disturbed emotional state. He required open-ended psychiatric treatment into adult life, outside the
limited provision of the NHS. This was estimated at a cost of
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GBP 50,000 minimum. He is vulnerable in terms of both schooling and employment opportunities
because of a chronic psychiatric disorder and limited social skills. His prospects of future
employment were not as bleak as those of A, but he was likely to have substantial interruptions in his
employment. On the assumption of six gaps of one year, on an average labourer's wage of GBP
15,000 per year, he claimed GBP 90,000. This made a total of GBP 140,000.
(iv) C was described as happy in her adoptive home, though carrying a substantial burden about
her origins and reminders of them. She was recurrently angry and anxious about her natural mother.
She had some remaining behavioural problems which were likely to be containable with good
substitute parenting. She was, however, more liable than other children to anxiety and there was a
statistical risk of depression in adult life. She did not currently require psychiatric treatment although
provision should be made for treatment in adolescence and adulthood. At a recommended 30 to 50
sessions at GBP 70 to 90, a claim was made for GBP 4,500 for future psychiatric treatment. GBP
10,000 was claimed for loss of future earnings, making a total of GBP 14,500.
The reports commented that all the children would have benefited from compensation for their
claims in 1994 as this would have allowed additional psychotherapeutic help, improving their
prognosis. In A's case, his difficulties had been exacerbated by this lack of help while appropriate
psychiatric, educational and environmental help might have substantially improved his prognosis. In
B's case, more psychotherapeutic help could have reduced his current vulnerability and given a less
gloomy prognosis. The reports also deplored that the psychotherapeutic referrals recommended for A
and B in 1993 (for both) and 1998 (for B) had not been pursued by the local authority on their
behalf, and noted that one of the social workers had been told that there was no time or money for
this work to be done.
2. THE GOVERNMENT
115. The Government submitted that it was wrong to rely on domestic case-law and scales of
assessment in just-satisfaction claims under
Article 41 as the Court made its own assessment in accordance with principles in its own case-law.
They emphasised that it must also be taken into account that the ill-treatment and neglect suffered by
the applicants was not inflicted by the local authority but by their parents. It was also relevant that
the breach of Article 3 arose only after there had been a failure to take effective steps when the
situation in the home failed to show significant improvement – there was no ground for assuming
that the children should have been removed from their home immediately. Nor should any award be
made in respect of any alleged violation of Article 13 as that damage would be compensated by the
award made under Article 3. In assessing what compensation would be equitable, it should also be
taken into account that a number of compensatory remedies were available to the applicant, in
particular, they received awards from the CICB.
116. As regards the recent medical reports, the Government considered that these were framed in
largely identical terms with no attempt to distinguish the children's condition by reference to their
age at the time of the violation, their sex and the duration of the treatment. No consideration was
given either to what part was played by the temperament of the applicants, and by environmental
factors including the care which they had received since 1992. Nor was any regard given to any harm
which they might have suffered since being taken into care.
117. Turning to the specific claims made, the Government noted that Z had recovered from her
depressive illness and had been doing remarkably well during her schooling, with no significant
problems. There was nothing to substantiate the asserted claim for 60 to 100 sessions of
psychotherapeutic treatment. Given her positive progress, the claim of statistical vulnerability to
future anxiety and depressive illness was not substantiated either.
The report on A was in their view particularly unsatisfactory as it was issued without A having
appeared for interview and without full information about his history. While he was not referred to a
special clinic as suggested, he did receive therapeutic work in the community where he lived
between 1996 and 1998. There was no or little basis for the assumption that his difficulties were
exacerbated by the failure of his earlier compensation claim.
The report on B was similarly highly speculative and unsubstantiated, with regard to the alleged
adverse impact of the lack of compensation. Its comments on his educational difficulties were
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inconsistent.
The report on C indicated that she was not psychiatrically ill and was coping well, rendering the
conclusion that she had emotional and practical difficulties beyond the average girl of her age
difficult to understand. The statements concerning likely future need and alleged impact of the
failure of the compensation claim were unsupported by the evidence.
118. The Government submitted that in light of these considerations a reasonable sum of GBP
20,000 for Z, GBP 40,000 for A, GBP 30,000 for B, and GBP 10,000 for C would afford the
applicants just satisfaction for both pecuniary and non-pecuniary damage.
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due to her young age, was less damaged by events, has also successfully integrated into a new
family and is attending school without problem. In their case, the Court finds that it is not possible
with any degree of certainty to draw conclusions as to future difficulties in the employment sphere.
Notwithstanding their current positive prognosis, it may be considered as reasonably possible that in
the future they will have some need of professional help in coping with problems which may arise as
they grow older and in coming to terms with their childhood experience. An award to cover future
psychotherapeutic care will assist in providing them with the support necessary to that process.
125. A was the most severely damaged of the children and suffers an ongoing psychiatric illness.
Therapeutic care would help him now and will be necessary in the future. The Court is satisfied that
the medical report may be relied on in this respect, Dr Harris-Hendriks having previously examined
A and having access to sufficient information to support her opinion. Having integrated neither into a
family nor into the education system, the prognosis for A may reasonably be described as bleak. In
his case, it may be claimed that the damage suffered from the abuse will in all probability affect his
prospects of gaining employment in the future. An award is appropriate to reflect this loss.
126. B is suffering from post-traumatic stress and anxiety disorders, which are likely to continue
to affect him for some time to come. He requires both current and future psychiatric treatment. He is
attending school, in a special-needs group. It is also probable, though to a lesser extent than A, that
he will have problems in obtaining and sustaining employment in later life. An award is appropriate
to reflect this.
127. Bearing in mind the uncertainties of the applicants' situations, and making an assessment on
an equitable basis, the Court awards Z the sum of GBP 8,000 for future medical costs; A the sum of
GBP 50,000 for future medical costs and GBP 50,000 for loss of employment opportunities; B the
sum of GBP 50,000 for future medical costs and GBP 30,000 for loss of employment opportunities;
and C the sum of GBP 4,000 for future medical costs.
B. NON-PECUNIARY DAMAGE
1. THE APPLICANTS
128. The applicants claimed non-pecuniary damage in respect of the physical and psychiatric
damage sustained. Z had suffered a serious depressive illness and severe malnutrition, and it was
predicted that she would need long-term psychiatric care, probably into adulthood. A had suffered
from post-traumatic stress disorder and was chronically under-attached. There was evidence to
suggest that his father had hit him with a poker and that he had been sexually abused. He had
suffered permanent scarring and was expected to require long-term psychiatric care. B had also
suffered post-traumatic stress disorder, with some evidence of being beaten by a poker and being
sexually abused. He suffered very bad nightmares and would wake up screaming. He was expected
to require long-term psychiatric care. C had been less seriously damaged but was also expected to
require some psychiatric treatment. Her health had been neglected by her mother and she had a
squint as a result.
According to the assessment of Dr Black, Z, A and B had suffered psychiatric damage falling at
the upper end of the severe bracket. They exhibited “marked problems” in their ability to cope with
life and in their relationships with family, friends and those with whom they came into contact. A
and B in particular had a poor prognosis and there was a likelihood of future vulnerability. C had
suffered damage in the “moderately severe” bracket. Although she presented significant problems in
the areas above, she had a more favourable prognosis.
Having regard to the levels of awards in such cases in the domestic courts, the applicants
considered that a reasonable sum would be GBP 35,000 for Z, GBP 45,000 for A, GBP 40,000 for B,
and GBP 25,000 for C.
2. THE GOVERNMENT
129. As stated above, the Government considered that sums of GBP 20,000 for Z, GBP 40,000
for A, GBP 30,000 for B, and GBP 10,000 for C would afford the applicants just satisfaction for both
pecuniary and non-pecuniary damage.
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132. The applicants claimed GBP 52,781.28 inclusive of value-added tax (VAT) by way of legal
costs and expenses, which included fees for attendance at hearings before the Commission and the
Court, fees for
Dr Harris-Hendriks and submissions on Article 41 of the Convention.
133. The Government did not dispute the hourly rate or number of hours claimed by the
applicants' principal legal advisers. They did query the involvement of a leading counsel as an expert
on negligence law in addition to the leading counsel with human rights expertise. They also queried
the involvement of the AIRE Centre in addition to an experienced counsel and solicitor, and noted
that the AIRE Centre's fees for attending the hearing had also been billed in full in the second case,
T.P. and K.M. v. the United Kingdom [GC], no. 28945/95, ECHR 2001-V, heard before the Court on
the same day. They proposed that GBP 43,000 was a reasonable sum, taking these deductions into
account. However, if no violation of Articles 6 and 8 of the Convention was found, they disputed the
necessity for any of the fees incurred after April 2000 when the Government conceded a breach of
Articles 3 and 13 of the Convention. In those circumstances, a reasonable sum would be GBP
36,000.
134. The Court recalls that only legal costs and expenses found to have been actually and
necessarily incurred and which are reasonable as to quantum are recoverable under Article 41 of the
Convention (see, among other authorities, Nikolova v. Bulgaria [GC], no. 31195/96, § 79, ECHR
1999-II). It observes that the case involved important and complex issues, both concerning the facts
which were established by the Commission, and the legal aspects. It does not consider that the costs
incurred after April 2000 should be disallowed as such, as there were outstanding issues to be
determined, including the claims of pecuniary and non-pecuniary damage arising out of the breaches
conceded by the Government. As, however, the complaint made under Article 6, which was a
significant part of the application, was unsuccessful, the costs and expenses allowed should be
reduced. The Court has had regard to the fact that the Article 6 complaint was to some extent
interconnected with the complaint about the inadequacy of remedies under Article 13.
135. In light of these matters, the Court awards the global sum of GBP 39,000 for legal costs and
expenses, inclusive of VAT.
D. DEFAULT INTEREST
136. According to the information available to the Court, the statutory rate of interest applicable
in the United Kingdom at the date of adoption of the present judgment is 7.5% per annum.
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2. Holds unanimously that no separate issue arises under Article 8 of the Convention.
3. Holds by twelve votes to five that there has been no violation of Article 6 of the Convention.
4. Holds by fifteen votes to two that there has been a violation of Article 13 of the Convention.
5. Holds unanimously
(a) that the respondent State is to pay the applicants, within three months, the following
amounts:
(i) GBP 8,000 (eight thousand pounds sterling) to Z, GBP 100,000 (one hundred thousand
pounds sterling) to A, GBP 80,000 (eighty thousand pounds sterling) to B, and GBP 4,000
(four thousand pounds sterling) to C in respect of pecuniary damage;
(ii) GBP 32,000 (thirty-two thousand pounds sterling) to each applicant for non-pecuniary
damage;
(iii) GBP 39,000 (thirty-nine thousand pounds sterling) in respect of costs and expenses,
inclusive of VAT;
(b) that simple interest at an annual rate of 7.5% shall be payable from the expiry of the above-
mentioned three months until settlement;
6. Dismisses unanimously the remainder of the applicants' claims for just satisfaction.
Done in English and in French, and delivered at a public hearing in the Human Rights Building,
Strasbourg, on 10 May 2001.
Luzius WILDHABER
President
Paul MAHONEY
Deputy Registrar
In accordance with Article 45 § 2 of the Convention and Rule 74 § 2 of the Rules of Court, the
following separate opinions are annexed to this judgment:
(a) concurring opinion of Lady Justice Arden as to Article 6;
(b) concurring opinion of Lady Justice Arden as to Article 41, joined by Mr Kovler;
(c) partly dissenting opinion of Mr Rozakis joined by Mrs Palm;
(d) partly dissenting opinion of Mrs Thomassen joined by Mr Casadevall and Mr Kovler.
L.W.
P.J.M.
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previous cases, local authorities had settled negligence claims on the basis that they were
potentially liable.
So, the only reason which eventually led to this case being struck out was an interpretation by the
national courts, and particularly the House of Lords, based on an argument of expediency and as a
matter of policy. Indeed, by applying the third test of the English law of torts on negligence –
namely, whether it was fair, just and reasonable to impose liability on the public-care authorities in
the circumstances of the case, the House of Lords found that it would be detrimental to the exercise
of the duties of the public body in question to impose upon them the excessive burden of tortious
liability for acts or omissions in the discharge of their duties. The position taken by the House of
Lords in this matter was novel and tantamount to a refusal to extend tortious liability for civil wrongs
arising out of a duty of care by local authorities for child care.
It is not the Court's task to enter into an examination of the social-policy considerations which led
the national courts to interpret the third test in the way they did. Yet, it is its task to look at the
circumstances surrounding the particular decisions taken and to assess their significance when
applying its own test of proportionality; and it seems difficult for me to accept that in view of the
importance attached to the facts of the case by the various judicial and other bodies, and the novel
character of the House of Lords' ruling, the creation of new case-law barring the examination of the
case on its merits was proportionate to the need for adequate protection of individuals (and society
generally) against negligence by public authorities.
Secondly, and more importantly, this Court has found a violation of Article 3 of the Convention
on the basis of a finding that “the neglect and abuse suffered by the four applicant children reached
the threshold of inhuman and degrading treatment” (see paragraph 74 of the judgment). Again it is
difficult for me to accept that serious matters of public concern – as are all matters involving a
violation of Article 3 – may be left outside the protection of independent and impartial tribunals
established by law, and providing all the guarantees required by Article 6 of the Convention. The
majority, however, holds a different view since it accepts that, even in circumstances where there has
been a violation of the substance of Article 3, the Contracting States “are afforded some discretion as
to the manner in which they conform to their Convention obligations ...” provided that some
effective remedy exists to deal with individual complaints concerning inhuman and degrading
treatment. Hence, they conclude that, in the present situation, Article 13, but not Article 6, has been
violated.
It seems to me that the present case may be considered as the locus classicus of the limits
afforded to States by the Convention to determine the modalities of access to domestic courts. Our
case-law has repeatedly underlined the fact that the right to a tribunal is not unlimited – and rightly
so. Yet, the Court is free to determine in which instances a Contracting State oversteps its freedom of
choice and becomes liable under Article 6; and one criterion which can readily assist the Court in
drawing the line between instances where a State retains its discretion, and instances where a State is
bound to offer judicial guarantees to those falling under its jurisdiction, is the severity of the
complaint before the national authorities. If the complaint may involve a violation of core
Convention rights – such as Articles 2 and 3 – the Court is bound, to my mind, to find that the States
are obliged not simply to offer an effective remedy (as required by Article 13), but a judicial remedy
covering all the requirements of Article 6.
3. Most of the ideas put forward in the previous lines have as their source of inspiration Osman v.
the United Kingdom (judgment of 28 October 1998, Reports of Judgments and Decisions 1998-VIII)
which the majority has not followed in the present judgment. The main reason which has led the
majority to depart from the established case-law is explained in paragraph 100 of the present
judgment:
“... The Court considers that its reasoning in Osman was based on an understanding of the law of negligence ...
which has to be reviewed in the light of the clarifications subsequently made by the domestic courts and by notably
the House of Lords. The Court is satisfied that the law of negligence as developed in the domestic courts since the
case of Caparo Industries plc ... and as recently analysed in the case of Barrett ... includes the fair, just and
reasonable criterion as an intrinsic element of the duty of care and that the ruling of law concerning that element in
this case does not disclose the operation of an immunity. In the present case, the Court is led to the conclusion that
the inability of the applicants to sue the local authority flowed not from an immunity but from the applicable
principles governing the substantive right of action in domestic law. ...”
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I do not think that in Osman the Court was very much concerned with this subtle issue raised by
this judgment in the above-mentioned paragraph. The Court in Osman never said that the
jurisdictional bar was an immunity to be distinguished from the applicable principles governing the
substantive right of action in domestic law. It simply considered that “the application of the
[exclusionary] rule in this manner without further enquiry into the existence of competing public
interest considerations only serves to confer a blanket immunity on the police for their acts and
omissions during the investigation and suppression of crime and amounts to an unjustifiable
restriction on an applicant's right to have a determination on the merits of his or her claim against the
police in deserving cases” (see Osman, cited above, p. 3170, § 151 – emphasis added). It went on to
express the opinion that, in cases where the harm sustained by a complainant was of the most serious
nature, examination of the merits could not be automatically excluded by the application of a rule
which “amounts to the grant of an immunity to the police”. In conclusion, the Court in Osman was
mainly concerned with the fact that the applicants in a very serious case of possible substantive
human-rights violations did not have the opportunity to air their grievances before a court of law; it
was not concerned with whether the reason behind it being impossible to examine the case on the
merits was or was not the result of an immunity provided for by national law acting as a procedural
bar having such an effect. It simply found that the impossibility amounted to a grant of an immunity.
Under these circumstances how can we distinguish between Osman and the present case?
For all the above reasons I believe that Article 6 (access to a court) has been violated and, hence, I
consider that Article 13 does not raise a separate ground for violation, Article 6 being the lex
specialis in this case.
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claims or confer immunities from civil liability on large groups or categories of persons ...”
To reach its conclusion that the decision by the House of Lords did not amount to the granting of
an immunity, the Court's majority observes, in paragraph 99, that in cases concerning the liability of
local authorities in child-care matters brought after the applicants' case, the domestic courts have
held that a duty of care may arise. But this does not change the fact that an immunity was conferred
on the authorities in the applicants' case. Apparently the immunity applied in the applicants' case was
found no longer appropriate in subsequent cases, the national courts taking into account, amongst
other factors, the Court's approach in Osman, cited above.
While it has been alleged by the Government that a finding of a violation in this case would
undermine the striking-out procedure used to avoid pointless litigation of baseless claims, I consider
that this argument has not been substantiated by the material placed before the Court. The domestic
courts have continued to strike cases out after the Court's judgment in Osman. A finding of a
violation in this case would mean only that these applicants' claims, which involved serious ill-
treatment contrary to a fundamental human right, should not have been struck out on the basis of
general policy arguments. This Court has found no denial of access to a court where judges have
struck out cases where there has been no proximity or foreseeability (see, for example, Powell v. the
United Kingdom (dec.), no. 45305/99, ECHR 2000-V, and Bromiley v. the United Kingdom (dec.),
no. 33747/96, 23 November 1999, unreported).
The majority of the Court finds that the applicants were not afforded an effective remedy in
respect of the breach of Article 3 and they conclude that Article 13, not Article 6, was violated.
My conclusion would be that the “remedy” to which the applicants were entitled should have
been access to a court in order to have their damages settled. Restrictions to access to a court in order
to protect the interests of the local authority exercising their powers to protect children may be
necessary and justified under Article 6. However, I would say that in this case, where it is agreed that
the child applicants were victims of the failure of the system to protect them from serious, long-term
neglect and abuse, the immunity conferred on the local authority because of policy reasons cannot be
seen as proportionate.
Therefore, I believe that Article 6 was violated.
I voted for a violation of Article 13 because I agree with the majority that the applicants, whose
rights under Article 3 of the Convention were violated, had no effective remedy before the national
authorities.
Z AND OTHERS v. THE UNITED KINGDOM JUDGMENT
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