Dahua Alarm Controller Installer's Manual V2.0.1
Dahua Alarm Controller Installer's Manual V2.0.1
Dahua Alarm Controller Installer's Manual V2.0.1
User’s Manual
Foreword
General
This manual introduces the installation, functions and operations of the alarm controller (hereinafter
referred to as "controller"). Read carefully before using the device, and keep the manual safe for
future reference.
Models
DHI-ARC3008C
Safety Instructions
The following signal words might appear in the manual.
Signal Words Meaning
Indicates a high potential hazard which, if not avoided, will result in death
or serious injury.
Indicates a medium or low potential hazard which, if not avoided, could
result in slight or moderate injury.
Indicates a potential risk which, if not avoided, could result in property
damage, data loss, lower performance, or unpredictable result.
Provides methods to help you solve a problem or save you time.
Provides additional information as the emphasis and supplement to the
text.
Revision History
Version Revision Content Release Time
● Updated wired zone function.
● Updated area outputs function.
● Updated system timing settings.
V2.0.1 December 2022
● Updated SMS messages.
● Updated digital format.
● Updated installer menu map.
● Updated language.
● Updated technical specifications.
V2.0.0 ● Updated images. March 2022
● Updated wiring and installation, installer operations,
alarm config tool and DMSS app operations.
V1.0.1 Updated arming and disarming. October 2020
V1.0.0 First release. May 2020
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fingerprints, and license plate number. You need to be in compliance with your local privacy
protection laws and regulations to protect the legitimate rights and interests of other people by
implementing measures which include but are not limited: Providing clear and visible identification
to inform people of the existence of the surveillance area and provide required contact information.
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This section introduces content covering the proper handling of the controller, hazard prevention,
and prevention of property damage. Read carefully before using the controller, and comply with the
guidelines when using it.
Transportation Requirements
Storage Requirements
● Disposal of a battery into fire or a hot oven, or mechanically crushing or cutting a battery might
result in an explosion
● Leaving a battery in an environment with extremely high temperatures might result in an
explosion or the leakage of flammable liquids and gas.
● Subjecting a battery to extremely low air pressure might result in an explosion or the leakage of
flammable liquids and gas.
Operation Requirements
● Change the default access code after installation to protect the controller from being stolen.
● Use the controller within the rated range of power input and output.
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Installation Requirements
● Do not connect the power adapter to the controller while the adapter is powered on.
● Strictly comply with the local electric safety code and standards. Make sure the ambient voltage
is stable and meets the power supply requirements of the controller.
● Do not connect the controller to two or more kinds of power supplies, to avoid damage to the
controller.
● Personnel working at heights must take all necessary measures to ensure personal safety
including wearing a helmet and safety belts.
● Do not place the controller in a place exposed to sunlight or near heat sources.
● Keep the controller away from dampness, dust, and soot.
● Put the controller in a well-ventilated place, and do not block its ventilation.
● Use an adapter or cabinet power supply provided by the manufacturer.
● The power supply must conform to the requirements of ES1 in IEC 62368-1 standard and be no
higher than PS2. Please note that the power supply requirements are subject to the controller
label.
● The controller is a class I electrical appliance. Make sure that the power supply of the controller is
connected to a power socket with protective earthing.
● Do not install or place the controller in a location that exposes it to sunlight or heat sources.
● Keep the controller away from dampness, dust, and soot.
● Keep the controller installed on a stable surface to prevent it from falling.
● Do not drop or splash liquid onto the controller, and make sure that there is no object filled with
liquid on the controller to prevent liquid from flowing into it.
● Do not disassemble the controller.
● Transport, use and store the controller under the allowed humidity and temperature conditions.
● Operating temperature: –40 °C to–10 °C (–40 °F to +14 °F).
● Affix the controller securely to the building before use.
● The power supply must be installed inside the controller.
● When installing the controller, make sure that the power plug and appliance coupler can be
easily reached to cut off power.
● The rated power of the controller is 40 W.
● Prevent liquid from dripping or splashing on the controller. Do not put any objects filled with
liquid, such as a vase, on top of the controller.
● Do not expose the battery to overheated environments such as with direct sunlight and fire.
Electrical Safety
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to the controller label.
● The controller is a class I electrical appliance. Make sure that the power supply of the controller is
connected to a power socket with protective earthing
● The appliance coupler is a disconnection controller. Keep it at a convenient angle when using it.
Electrical Safety
Before acting on a system component, or while you are installing or servicing the controller, make
sure to disconnect both the primary (mains power) and secondary (battery) power supply of the
system. Also, to avoid damage from electrostatic discharge, handle the controller with care and
avoid any contact with its electronic components.
Power Supply
The power supply of the controller meets the EN 50131-6 standard, and performs the following
controls in compliance to the standard:
● Every 24 hours, the status of the alternative power supply is checked. The battery test is executed
under load.
● In the absence of mains voltage, the test is not executed.
● Every 10 seconds, the output voltage is checked.
● The output voltage is checked every 10 seconds.
● The battery is disconnected if voltage drops below 10.8 V (protection against the deep
discharge).
Battery
The battery of the controller meets the EN 50131-6 standard, and performs the following controls in
compliance to the standard:
● The controller must be equipped with a battery that has 12 V/12 Ah capacity.
● We recommend using a FG 21201 battery.
● The battery is designed with special lead calcium tin alloy grid that is built to resist corrosion and
provide a short recharge time.
● The battery adopts VRLA AGM technology and uses low resistance high microporous fiberglass
separators.
● The battery uses leak resistant post seal, faston, flag and threaded female, terminals with high
conductivity and maximum torque resistance.
● The battery is designed with one-way safety relief valves that allow gas to escape, and prevent
the ingress of oxygen
● The battery uses ABS plastic (from FGHL range flame retardant ABS plastic to IEC 707 FV0 and
UL94 FV0 - LOI greater than 28%).
● The battery supports installation in any orientation, except being permanently inverted. The
batteries can only be replaced by qualified personnel.
● The electrolyte is absorbed in fiberglass separators with 99% internal gas recombination
efficiency. Blocs are grants non-spillable and maintenance free, so their electrolytes do not
require topping up during its lifetime. Also, low self-discharge allows it a shelf life of 6 months.
Wire
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● Ground connection
The ground connection must comply with the valid European standards. It is required that the
ground conductor be connected between the casing and the door.
● External circuit breaker
The power supply of the controller is not equipped with a circuit breaker. To ensure that controller
installation meets the local standards, an external circuit breaker or a bipolar mains switch (16A
curve C, opening stroke min. 3 mm) must be connected to an accessible part of the electric
installation (240 VAC). Also, the circuit breaker must be installed close to the controller and must be
clearly labeled.
● Mains connection (240 VAC)
The mains cable is not included. To reduce the risk of electric shock in normal operating
conditions, observe the following precautions:
◇ Use a double insulation cable (with shielding) for the connection to mains power.
◇ The mains cable should have a minimum diameter of 3 x 1.5 mm2 and, once it has been
connected to the corresponding power input, it should be attached with a cable tie to the
mounting base of the power supply.
◇ To ensure electrical safety and correct functioning of the controller, always connect the
ground conductor to the corresponding terminal between the base and the door of the
casing.
● Mains and ground connection
◇ Connect the mains conductor and the ground conductor.
◇ The mains conductor must be wired in the absence of voltage.
◇ The ground conductor must be connected to the ground terminal of the power supply and to
the faston connector soldered to the casing.
◇ It is required that the ground conductor be connected between the casing and the door.
◇ For safety reasons, attach the connection cable with a cable tie to the mounting base of the
power supply.
Maintenance Requirements
● In the planning phase, to ensure the autonomy of the service requested by the standards, it is
important to size the primary (mains power) and secondary (battery) power supply correctly.
Consider that, in case of power failure, the system Is ensured to continue functioning by means
of batteries for a limited period of time, the length of which depends on the capacity and the
state of efficiency of the batteries.
● To ensure the efficiency of the burglar alarm system, it is necessary to provide an appropriate
maintenance program. The frequency of the maintenance depends on different aspects,
however, it is recommended to have the system serviced at least once every 6 months. The
maintenance operations should be made by specialized technical staff, the same who designed
and installed the system. The European standards series EN 50131 includes the possibility of
remotely executing one of the two required annual inspections.
● Replace the batteries with the correct model and dispose of the unwanted ones as instructed to
avoid failing to meet the requirements of the safeguards. Some types of lithium batteries are not
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acceptable.
● The most important controls:
◇ The status of the power supplies and batteries.
◇ The status of the batteries and self-powered devices (sirens and transmitters).
◇ The functional efficiency and coverage of the movement and perimeter detectors.
◇ The efficiency of the control units and procedures for arming of the program.
◇ The efficiency of the alarm transmission equipment (e.g. activation of the telephone call
cycle).
◇ The efficiency of the warning devices.
◇ The correct detection and management of the tamper alarms.
◇ The other secondary functions (for example,. activation of the hold-up alarm).
◇ The correct connection of the cables to the terminals.
◇ The final inspection report.
● Dispose used batteries strictly according to its instructions and local regulations.
● Power off the controller before maintenance.
● To prevent explosion or fire, replace battery with the same size.
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Table of Contents
Foreword ........................................................................................................................................................................................................I
Important Safeguards and Warnings ............................................................................................................................................ III
1 Introduction ............................................................................................................................................................................................ 1
1.1 Overview ........................................................................................................................................................................................ 1
1.2 Features .......................................................................................................................................................................................... 1
1.3 Technical Specifications ......................................................................................................................................................... 2
2 Wiring and Installation ...................................................................................................................................................................... 8
2.1 Dimensions ................................................................................................................................................................................... 8
2.2 Installation .................................................................................................................................................................................... 8
2.3 Main Board .................................................................................................................................................................................... 9
2.3.1 Main board Ports............................................................................................................................................................. 9
2.3.2 Ports ....................................................................................................................................................................................10
2.3.3 DIP Switch .........................................................................................................................................................................12
2.3.3.1 Function ..................................................................................................................................................................12
2.3.3.2 Restoring Factory Default Settings...........................................................................................................13
2.4 Wiring ............................................................................................................................................................................................14
3 Startup .....................................................................................................................................................................................................15
3.1 Setting Keypad and Expansion Module Addresses ................................................................................................15
3.2 Setting Card Reader Address .............................................................................................................................................15
3.3 Powering on the Controller ................................................................................................................................................16
3.4 Powering on the Keypad ......................................................................................................................................................17
3.5 Factory Default Settings ......................................................................................................................................................17
3.6 Lead-acid Battery.....................................................................................................................................................................17
4 Keypad .....................................................................................................................................................................................................18
4.1 Dimensions .................................................................................................................................................................................18
4.2 Installation ..................................................................................................................................................................................18
4.3 Wiring ............................................................................................................................................................................................20
4.4 Structure ......................................................................................................................................................................................21
4.5 Keys ................................................................................................................................................................................................21
4.5.1 Numeric Keys (from 0-9) ............................................................................................................................................22
4.5.2 Function Keys .................................................................................................................................................................22
4.5.3 Key Combination Operations .................................................................................................................................23
4.6 LED Indicators ...........................................................................................................................................................................25
4.6.1 Overview ...........................................................................................................................................................................25
4.6.2 Status ..................................................................................................................................................................................25
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4.7 LCD Display .................................................................................................................................................................................26
5 Expansion Module (Optional) ......................................................................................................................................................29
5.1 Dimensions .................................................................................................................................................................................29
5.2 Wiring ............................................................................................................................................................................................30
5.3 Module Functions ....................................................................................................................................................................31
6 4G Module (Optional) .......................................................................................................................................................................33
6.1 Dimensions .................................................................................................................................................................................33
6.2 Installing 4G Modules ............................................................................................................................................................33
7 Installer Operations...........................................................................................................................................................................37
7.1 Entering the Installer Menu ................................................................................................................................................37
7.2 Installer Menu Options .........................................................................................................................................................38
7.3 Keypads ........................................................................................................................................................................................38
7.4 Communicator ..........................................................................................................................................................................40
7.5 Power Supplies .........................................................................................................................................................................41
7.6 Wired Zones................................................................................................................................................................................42
7.7 Key Type Zone ...........................................................................................................................................................................46
7.8 In and Zones ...............................................................................................................................................................................47
7.9 Outputs .........................................................................................................................................................................................48
7.9.1 Entering Output Menu ...............................................................................................................................................48
7.9.2 Configuring Output Categories .............................................................................................................................49
7.10 Areas ............................................................................................................................................................................................55
7.11 System Functions ..................................................................................................................................................................57
7.12 System Timing ........................................................................................................................................................................59
7.13 System Timer...........................................................................................................................................................................60
7.14 Access Codes ...........................................................................................................................................................................62
7.14.1 Authority Level............................................................................................................................................................62
7.14.2 Configuring Authority Level.................................................................................................................................62
7.14.3 Configuring Access Codes .....................................................................................................................................64
7.14.3.1 Setting an Access Code ................................................................................................................................64
7.14.3.2 Deleting an Existing Access Code ...........................................................................................................65
7.14.3.3 Customizing the Description of Access Code ....................................................................................65
7.15 Date and Time .........................................................................................................................................................................65
7.16 Holiday .......................................................................................................................................................................................66
7.17 Telephone Number ..............................................................................................................................................................67
7.18 Remote Service.......................................................................................................................................................................69
7.19 Monitor Station ......................................................................................................................................................................69
7.20 Vocal Messages ......................................................................................................................................................................70
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7.21 SMS Messages .........................................................................................................................................................................74
7.22 Digital Format .........................................................................................................................................................................78
7.23 TCP/IP Network ......................................................................................................................................................................82
7.24 Log Events ................................................................................................................................................................................82
7.25 2G/4G Module .........................................................................................................................................................................83
7.26 Language ..................................................................................................................................................................................84
7.27 RFID Cards ................................................................................................................................................................................84
7.28 Expansion Modules ..............................................................................................................................................................85
7.29 SIA .................................................................................................................................................................................................86
8 Alarm Config Tool...............................................................................................................................................................................90
8.1 Home Page ..................................................................................................................................................................................90
8.2 Setting ...........................................................................................................................................................................................91
8.2.1 Client ...................................................................................................................................................................................91
8.2.1.1 Managing a Client..............................................................................................................................................91
8.2.1.1.1 Adding a Client .........................................................................................................................................91
8.2.1.1.2 Modifying a Client ..................................................................................................................................92
8.2.1.1.3 Copying a Client ......................................................................................................................................92
8.2.1.1.4 Deleting a Client ......................................................................................................................................92
8.2.1.2 Searching a Client ..............................................................................................................................................92
8.2.1.3 Configuring Client Parameters ...................................................................................................................93
8.2.2 Utility ............................................................................................................................................................................... 102
8.2.3 Installer ........................................................................................................................................................................... 103
8.2.4 Language ....................................................................................................................................................................... 103
8.3 Updating Device.................................................................................................................................................................... 103
9 DMSS App Operations................................................................................................................................................................... 105
9.1 Installing the App ................................................................................................................................................................. 105
9.2 Adding Alarm Controller................................................................................................................................................... 105
9.3 Area Arming and Disarming............................................................................................................................................ 106
9.4 Zone Settings .......................................................................................................................................................................... 108
9.5 Configuring Device on App ............................................................................................................................................. 109
9.5.1 Configuring Alarm Controller.............................................................................................................................. 109
9.5.2 Configuring Area........................................................................................................................................................ 111
10 FAQ ....................................................................................................................................................................................................... 112
Appendix 1 Keypad Buzzer Sound ............................................................................................................................................. 114
Appendix 2 Event Log Messages ................................................................................................................................................. 115
Appendix 3 Installer Menu Map ................................................................................................................................................... 117
Appendix 4 Cybersecurity Recommendations ..................................................................................................................... 123
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1 Introduction
1.1 Overview
The alarm controller is a high performance anti-theft controller designed for the middle and small
alarm solution application. Adopting embedded Linux operation system and relying on embedded
platform, the system can run steadily with advanced controlling technology and strong data
transmission ability. The embedded design also supports the product with high security and
excellent stability.
The controller can work both independently and with professional app in mobile phone, which is
convenient for remote viewing and alarm status controlling. The product can also be connected to
the network to form the strong security monitoring network, working with the professional alarm
platform software to show the strong networking and remote monitoring ability.
The controller can be widely applied in the store, warehouse, family, and so on for security
protection.
1.2 Features
The functions might be different depending on the software and hardware version of the model you
purchased.
● 8 onboard wired zones.
● Support 1-way siren control and 2-way MOS transistor output on the controller.
● With the expansion module (consists of 8 input modules and 8 output modules), alarm input and
alarm output channels are increasing to 72 and 82 respectively.
● Outputs operation follows system events, zone events, area, link and scheduling programs.
● 1 case tamper port for the alarm controller.
● 1 siren tamper input.
● Up to 8 areas, and every area with 2 partitions.
● Up to 8 keypads.
● Up to 100 users with 8 authority levels for different users (supervisor, manager, master, user,
temporary, duress, patrol, and technician).
● 1000 events log.
● Supports more than 11 zone types.
● 7 sorts of zone terminations, including closed-circuit (NC), open-circuit (NO), end-of-line (EOL)
resistors, double end-of-line (DEOL) resistors, triple end-of-line (3DEOL) resistors, inertial type for
vibration detector and pulse type for roller shutter.
● Configurable zone resistance (2K7, 4K7, and 6K8).
● With 2 RS-485 ports for keypads connection and extended connections.
● With PSTN port for alarm event report function, supporting CID (Contact ID).
● 3 telephone numbers for monitor station (PSTN), 8 telephone numbers for vocal message, and 8
telephone numbers for SMS.
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● With GSM/GPRS/LTE network ports for events SMS reporting and remote control, events vocal
message reporting by dialing and remote control, and mobile phone app connection ability
when Ethernet connection is failed.
● With 10/100M self-adaptive Ethernet port.
● Supports abnormality alarm, including network disconnected alarm, PSTN fault alarm, tampering
alarm, low battery alarm, battery loss alarm, power loss alarm, and keyboard faults alarm.
● In-field firmware upgradable.
● App-based system control through DMSS.
● Arm and disarm areas with RFID cards.
● Access to the third party platform with SIA.
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Term Description
Zone Protection zones under area.
Partition The scope of partition is larger than zone and under area.
Numeric key Key 0–9 on the keypad.
Function key Other keys except numeric keys, such as ESC and ENTER.
Key combination + numeric key.
User menu Menus programmed by the user.
Installer menu Menus programmed by the technician.
A specified code, from 4 to 6 digits, that allows the user to operate
Access code
the keypad.
The detector type can be NC, and returns three status: normal,
1 EOL
alarm and short circuit.
The detector type can be NC, and returns four status: normal,
2 EOL
alarm, tamper, and short circuit prevention.
The detector type can be NC, and returns five status: normal,
3 EOL
alarm, tamper, anti-masking, and short circuit prevention.
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This chapter introduces the main ports, wiring, and installation of the alarm controller.
2.1 Dimensions
Figure 2-1 Dimensions (unit: mm [inch])
2.2 Installation
Prerequisites
Make sure to prepare following expansion bolts and self-tapping screws first.
● Expansion bolts
Outer diameter: 5.5 mm; inner diameter: 2.9 mm; length: 24.5 mm; quantity: 4.
● Self-tapping screw
Diameter: 4 mm; length: 25 mm; quantity: 4.
The controller supports wall mount.
Procedure
Step 1 Unpack the box and take out the expansion bolts and self-tapping screws.
Step 2 Drill screw holes with a diameter of about 5.5 mm and a depth of about 24.5 mm on the
mounting surface.
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Step 3 Insert expansion bolts into the drilled screw holes, and then put in and fasten the self-
tapping screws.
Make sure to leave about 5 mm distance between the bottom surface of the screw head
and the top surface of the expansion bolt.
Step 4 Fix the controller with the screws.
The PSTN module, 2G module, and 4G are not supplied with standard models, and you should
purchase separately if needed.
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Figure 2-3 Main board ports
2.3.2 Ports
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Table 2-1 Function
No. Name Function
1 DIP switch Restores to the factory settings.
2 Network port Connects to Ethernet port.
3 LINK indicator Network indicator.
4 ACTIVE indicator Network indicator.
Z1–Z8 Zone 1–Zone 8.
5
G Ground.
+12V Auxiliary power output 12 VDC with 1000 mA.
6
G Ground.
ST Tamper port, and generally used as siren tamper.
7 G Ground.
SIREN Connects to siren.
Relay port. The maximum touch point load is 0.5 A, 125 VAC/1
8 NC, COM, NO
A, 30 VDC.
OUT_1, OUT_2 Alarm output driven by MOS.
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G Ground.
Positive pole and negative pole of battery. The negative pole
VBAT
10 must receive ground connection.
G Ground.
11 TIP_O, RING_O Telephone connection port.
12 TIP_IN, RING_IN Telephone line port.
ON: OUT_1 is open.
13 OUT_1 indicator
OFF: OUT_1 is closed.
ON: OUT_2 is open.
14 OUT_2 indicator
OFF: OUT_2 is closed.
Data transmitting indicator of the second group of RS-485
15 BUS2_TX indicator ports.
ON: Transmitting is in process.
Data receiving indicator of the second group of RS-485 ports.
16 BUS2_RX indicator
ON: Date receiving is in process.
Data transmitting indicator of the first group of RS-485 ports.
17 BUS1_TX indicator
ON: Transmitting is in process.
Data receiving indicator of the first group of RS-485 ports.
18 BUS1_RX indicator
ON: Date receiving is in process.
19 A2, B2 Connects to RS-485 expansion module.
Auxiliary power output 12 VDC supplies power to the external
+12V
20 devices such as detectors.
G Ground.
21 A1, B1 RS-485 port that connects to keypad (maximum 8 Keypads).
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2.3.3.1 Function
Table 2-2 Function
No. Name Function
1 DIP 1
Reserved functions that might be developed in the future.
2 DIP 2
3 DIP 3 ON represents Italian language, OFF represents English.
Enables whether to report the siren tamper event and case tamper
event.
4 DIP 4
● ON represents NOT TO REPORT.
● OFF (default setting) represents REPORT ENABLED.
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Prerequisites
Reset of the security code and the supervisor code depend on the FACTORY RST parameter in the
SYSTEM FUNCTIONS menu. By default, this parameter is set to PART, and with the PART setting, it
is possible to reset the security code and the supervisor code. The FACTORY RST parameter can be
set to PART, TOTL, or OFF.
● PART: The controller is partially (security code and supervisor code) resettable and the IP address
restores to the default, but the wireless codes of sensors and sirens are not cancelled.
● TOTL: Enables all the controller parameters to be reset.
● OFF: Prevents any restoration of factory settings.
Background Information
If the supervisor code (factory default 1234) gets lost, and you do not have any other valid user
codes, it will not be possible to enable the technician code that allows access to the controller
programming.
Therefore, in the technician menu programming, the FACTORY RST parameter in the SYSTEM
FUNCTIONS menu must be set to PART or TOTL. Then you can follow the specified procedure to
reset the supervisor code.
Procedure
Step 1 Set the DIP 5 and DIP 6 as below to return the controller to the factory default settings.
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2.4 Wiring
Figure 2-6 Wiring
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3 Startup
For the keypad, the DIP switches 5–8 are reserved functions and might be developed in the future.
Before setting the address, you must be authorized to program the controller
On the card reader, press 1961, press *, press any of the address number from 1 to 4, and then press
#. The indicator light on the reader will be in red or green after the address is set successfully.
Indicator light on the card reader:
● Blue: The reader is disconnected.
● Red: The controller is in arming or alarming status.
● Green: The controller is in disarming status.
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Figure 3-1 Card reader connection
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Access Codes
● Technician: 1961.
● Supervisor: 1234.
● Access is required for Arming: Yes.
Network
The default IP address is 192.168.1.108.
Others
● 2G/4G is disabled by default.
● P2P is disabled by default. The DMSS app cannot access the controller.
● REMOTE CONF is ON by default. The alarm configuration tool can connect to the controller.
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4 Keypad
This chapter introduces the dimensions, main functions, indicators, keys operations, and installation
of the keypad.
4.1 Dimensions
Figure 4-1 Dimensions (unit: mm [inch])
4.2 Installation
Prerequisites
Make sure to prepare following expansion bolts and self-tapping screws first.
● Expansion bolts
Outer diameter: 6.5 mm; inner diameter: 2.5 mm; length: 28.1 mm; quantity: 4.
● Self-tapping screw:
Diameter: 3 mm; length: 18 mm; quantity: 4.
Procedure
Step 1 Unpack the box and take out the expansion bolts and self-tapping screws.
Step 2 Drill screw holes with a diameter of about 6.35 mm and a depth of about 28.1 mm on the
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mounting surface.
Step 3 Insert expansion bolts into the drilled screw holes.
Step 4 Align the holes in the rear panel of the alarm keypad with the expansion bolts, and then
put in and fasten the self-tapping screws.
Step 5 Attach the keypad front panel and rear panel together.
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4.3 Wiring
Figure 4-3 keypad connection
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4.4 Structure
Figure 4-4 Structure
4.5 Keys
Each key of the keypad has a specific function.
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Figure 4-5 Keys
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Key Function
● Move the pointer to the left when you edit.
● Press and hold to delete the text.
● Bypass the zones as follows.
1. enter the access code.
2. Press , and then the screen of setting the bypass zones is
displayed.
3. Press the corresponding numeric key of the zones that you
want to bypass. For example, if you want to bypass zone 12,
press key 1 and then press key 2.
4. Press Enter to confirm the setting.
● Enter the user menu or the installer menu.
● Quick enter. For example, if you enter 130, press immediately to
confirm, otherwise it will become invalid.
● Quick jump. For example, if there are 300 logs and you want to
view the 200th log, enter 200, and then press immediately to
jump to the 200th log page
● Increase or decrease numbers.
● Navigate between the options on the screen.
● Turn pages.
● Enter the password, and press , and then enter the
authorization mode.
● Enter the sub menu.
● Switch to the next menu of the same level in editing mode.
● Confirm.
● Arm the whole areas.
● Rapid global arming of the whole areas.
● Key combination operations.
● Arm the partition 1.
● Rapid arming of the partition 1.
● Key combination operations.
● Arm the partition 2.
● Rapid arming of the partition 2.
● Key combination operations.
● Disarm.
● Move the pointer to the right when you edit number or letter.
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Table 4-3 Key combination operations
Key Function
● On the main screen, press + 0 (F0) to view the GSM
connection status, which is shown with eight bars.
● Press + 0 (F0) again to return to the main screen.
+ 0 (F0)
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4.6.1 Overview
Table 4-4 LED indicators
Icon Color Meaning
Green Power status.
Green Battery status.
Red Fault status.
Green Bypass.
Red Alarm status of eight areas.
4.6.2 Status
Power LED Indicator ( )
● Glows green: The system operates with normal power supply.
● Slowly flashes green: The system does not operate normally due to a lack of power supply. Make
sure to check the power.
● Quickly flashes green: The system is in installer programming mode or in the walk test zone
mode. If a lack of power supply occurs when the system is in either of these two modes, the LED
indicator also quickly flashes.
If power supplies normally, the indicator will not be ON in case of low battery.
● Slowly flashes green: Battery faults such as low power and powering off quickly.
● Off: Battery operates normally.
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By pressing and holding the number key corresponding to each area for three seconds, you can view
where exactly the alarm is in the area. For example, when the area 5 indicator quickly flashes, press
and hold key 5, then * shows where the alarm is located exactly. This operation can only view the
zone-related alarms, but cannot view the system faults alarms.
Each dash can represent a different meaning according to the event activated by the area. Refer to
Table 4-6 for the event description and symbol of each event.
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Symbol Meaning
● H: Holiday period active.
● T: Telephone dialer calling.
x
● P: Disarming period for patrol user.
● S: SIA disconnect prompt.
17:30 Hour: Minutes.
Level of GSM signal. Each is equivalent to one bar,
and maximum eight bars.
● If there is a call in progress, the display will show the question: when you enter the user
code, and press . Press again to confirm the end of the call, or press to return to the
main screen and continue the call.
● Alarm messages on the keypad will not be displayed until the system enters authorization mode.
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monitor the GSM signal strength during a call in progress.
● None : No GSM signal.
● One : Minimum GSM signal
● Eight : Maximum GSM signal
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The expansion module is not provided, and you need to purchase it as needed.
5.1 Dimensions
Figure 5-1 Dimensions (unit: mm [inch])
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5.2 Wiring
Figure 5-2 Wiring of detectors
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Figure 5-3 Expansion module connections
Dip switch addresses of the expansion modules (including alarm input and output modules) are
from 1 to 8. For detailed settings, see "3.1 Setting Keypad and Expansion Module Addresses."
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6 4G Module (Optional)
6.1 Dimensions
Figure 6-1 Dimensions (unit: mm[inch])
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Figure 6-2 Remove plugs
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Figure 6-3 Install the thermal pad
Step 3 Attach one end of the antenna patch cord to the main port of the 4G module.
Step 4 Secure the 4G module to the controller with screws.
Step 5 Secure the other end of the antenna patch cord to the antenna hole, and then install the
external antenna on the hole.
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Figure 6-5 Secure the antenna patch cord
Step 6 Connect the 4G module to the 4G port on the main board with the provided wire.
Step 7 Inset the SIM card into the 4G module.
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7 Installer Operations
Step 2 Press and to scroll up and down until you reach the TEHCNICIAN menu.
Step 3 Press .
Three beeps confirm that the technician code is operational and has been authorized for a
defined period.
Step 4 Press to exit from the Technician menu.
A message about EXIT FROM MENU is displayed.
Step 5 Press to return to the main screen.
Step 6 Enter the technician code (default is 1961) and then press to enter the installer menu.
The KEYPADS menu is displayed.
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Figure 7-3 Keypads menu
7.3 Keypads
Step 1 After entering the installer menu, on the KEYPADS menu, press to enter the
programming mode.
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Step 2 Press and to select which keypad you want to program, and then press to
enter the programming mode.
By pressing + 2, you can enter the EDITING mode for changing the description of
keypad.
Step 3 Configure the parameters for the selected keypad.
Press and to alter the options. Press to confirm the setting and move to the
next submenu.
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Submenu Setting
Select which areas the alarm from a bus communication fault between the
keypad and the controller must be sent to. In practice, an acoustic alarm
sounds when there is a loss of communication with the keypad (interruption
in communication between the keypad and the controller). If no area is
assigned, a keypad bus failure will not activate any acoustic alarm.
To assign or remove areas from the keypad, press the corresponding key (1
TROUBLE
to 8) and then press . The number of the assigned area appears on the
programming line to confirm that the selection was successful. The number
of the assigned Area disappears from the programming line to confirm that
the deselection was successful.
In the SYSTEM FUNCTION menu, you can then assign TAMPER or TROUBLE
type alarms to a specific sound mode (BUZZER, SIREN, both or SILENT).
RAPID Select which areas to adopt rapid arming without entering the access code.
ARMING Rapid arming can be allocated to one or more areas from this keypad. Press
the number of the Area to enable or disable the area. Press to continue.
After at least one area is selected, the next programming steps ARMING
(DELAYED or IMMEDIATE) and FORCED ARM (YES or NO) will be shown.
FORCED ARM Press and hold for three seconds to prompt rapid arming.
Then you can continue with programming other keypads, or press to return to the
KEYPADS menu from where you can press and to move to the next menu or
press to exit from the installer menu.
7.4 Communicator
Step 1 After entering the installer menu, press and to scroll up and down until you reach
the COMMUNICATOR menu.
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Figure 7-4 Communicator menu
PRIORITY
Whichever of the four is selected to be the priority, messages will be sent
through that method first.
Set the maximum number of call attempts that the communicator will
make to the same telephone number.
ATTEMPS It is possible for the called user to block the entire call cycle or only calls
to their number before the maximum number of attempts allowed for in
this programming step is reached.
PSTN TROUBLE Set which areas the PSTN line trouble must be sent to.
GSM TROUBLE Set which areas the GSM trouble must be sent to.
If GSM module is installed, you need to define the SIM type provider that
you use.
SIM TYPE
● CONTRACT: SIM card with regular contract.
● OTHER: Rechargeable prepaid SIM card.
Set the operator number that receives the SIM card balance information.
OPERATOR NUM
This parameter can be set only when the SIM type is set to OTHER.
Set the command that can be used to check the SIM card balance.
SMS INSTRUCTION
This parameter can be set only when the SIM type is set to OTHER.
Step 4 Press to return to the COMMUNICATOR menu.
Then you can press and to move to the next menu or press to exit from the
installer menu.
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Figure 7-5 Power supplies
By pressing + 2, you can enter the EDITING mode for changing the description of
wired zone.
Step 3 Press and to select the wired zone that you want to configure, and then press .
Step 4 Configure the parameters for the selected wired zone.
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You can set the zone for the most suitable type for the installation.
● INSTANT: The zone reacts to the intrusion immediately without waiting
for any delay period.
● ENTRY 1 DELAY: The zone reacts after the delay 1 period is set in the
AREAS menu.
● ENTRY 2 DELAY: The zone reacts after the delay 2 period is set in the
AREAS menu.
● Path: The zone triggers an immediate alarm if it is the first affected by an
intrusion. However, the delay follows for the area to which it belongs. If a
delay 1 zone is the first affected, path indicates that it is a zone will not
trigger an immediate alarm.
● EXIT END: The exit end termination zone is used when you want to
terminate an output countdown before it ends. This is very useful when it
is unable to establish an output path with a fixed period, you can set it
very high then terminate. For example, by closing the door on which a
contact is mounted and programmed as an output terminator, the
terminator can also act as a button. After arming successfully, the zone’s
entry delay is Entry 1 Delay.
● 24H: The 24-hour zone is always active regardless of the area to which it
is assigned. This setting is used for anti-opening or high-security
protective measures.
● WATER LEAK: The water leak zone is used when you want to install water
TYPE
leak detector within the alarm system, if you program in the water leak
zone, it will activate the water leak alarm and pre-alarm outputs for the
area to which it belongs.
● FIRE: The fire zone is used when you also want to install smoke detector
or buttons within the alarm system, if you program in the fire zone, it will
activate the fire alarm and pre-alarm outputs for the area to which it
belongs. The fire alarm period set in the SYSTEM TIMING menu will then
follow and it will never affect intrusion alarms. If it is programmed with
single or double balancing, the tamper will be read and managed as a
FIRE TROUBLE.
● PANIC: The panic zone is active for 24 hours a day and generates a sound
or silent alarm depending on the settings input in the SYSTEM
FUNCTIONS menu. Panic outputs are activated for the area to which the
setting is assigned. When a panic zone activates, the display shows panic
alarm.
● ROBBERY: The zone is active for 24 hours a day and generates a silent
alarm. The hold-up outputs are activated for the area to which the setting
is assigned. The LCD display does not show the alarm and no LED flashes.
● MEDICAL: The medical zone is active for 24 hours a day and always
generates a sound alarm by means of a keypad buzzer only. It activates
the help outputs for the area to which the setting is assigned. When it is
in an alarm state, the LCD display shows MEDICAL ALARM.
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Submenu Setting
● Key: The key type zone is used as an auxiliary command to arm/disarm
one or more areas.
● SIREN FAULT: The siren fault zone is uses to receive abnormal output
signals from the siren, and it is active for 24 hours a day.
Each wired zone can be connected according to seven different criteria:
● N.O., N.C: Select N.O or N.C depends on the output type of detectors. For
example, if the output of detector is set to N.O., then you should select
N.O.
● 1EOL, 2EOL, 3EOL. For definition, see "1.3 Technical Specifications".
● INERTIAL: If INERTIAL is selected, the level of sensitivity must be set. The
TERMINATION
range is 20 ms–5020 ms, and the detector type can be N.O. or N.C.
● IMPULSE: If IMPULSE is selected, the times of impulse triggered and
impulse time must be set. The times range is 2–15. For example, if you set
range to be 5, the triggered time is set to be 000.01, this setting means
the alarm is triggered for 5 times within 1 second. The detector type can
be N.O. or N.C.
Each wired zone can be assigned to one or more areas (1 to 8). The areas can
be assigned in individual or combined mode, In the case of multiple areas,
the zone is linked to them in OR mode or arms when one of them is armed
and disarms when all of them are disarmed.
AREA To assign or remove areas from the keypad, press the corresponding key (1 to
8) and then press . The number of the assigned area appears on the
programming line to confirm that the selection was successful. The number
of the assigned area disappears from the programming line to confirm that
the deselection was successful.
Each wired zone can be programmed so that it is excludable by the user or
not.
● NO: Establishes that the wired zone cannot be bypass by the user.
● TEMPORARY: Establishes that the wired zone can be bypass but, when
BYPASS
the area to which it belongs is disarmed, it is automatically re-included.
● PERMANENT: Establishes that the wired zone can be bypass and does
not re-arm automatically. Re-inclusion must be performed manually as
described in the ZOME MANAGER of user menu.
Each individual wired zone can be assigned for partition 1 type arming. If this
PARTITION1 option is set to YES, the wired zone will be involved in the partition 1 arming
of the areas which it belongs to.
Each individual wired zone can be assigned for partition 2 type arming. If this
PARTITON2 option is set to YES, the wired zone will be involved in the partition 1 arming
of the areas which it belongs to.
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Submenu Setting
Each individual wired zone can be programmed to be automatically excluded
or not when the area is armed if the wired zone is not ready (for example, an
open window).
● NO: Establishes that the wired zone is not automatically excludable (it
blocks the arming of the Area which it belongs to).
AUTO BYPASS ● YES: Establishes that the wired zone can be automatically bypass
permanently until the Area is disarmed.
● WITH RESTORE: Establishes that the wired zone is automatically
excludable but, if it is not ready, it is taken back by the system and can
generate an alarm during the arming in progress.
Each individual wired zone can be programmed to react in differentiated
acoustic mode.
● SIR & BUZZER: Establishes that the zone generates alarms both on the
buzzers and on the siren outputs.
● CHIME: The chime is equivalent to the buzzer and siren option but adds
the CHIME parameter to the zone, the CHIME parameter makes it
possible to control the zone, with the system disarmed, activating the
keypad buzzer. However, to activate the zone CHIME, you need to enable
ALARM
the zones to be controlled through the CHIME ZONES menu of user
menu.
● SILENT: Establishes that the wired zone does not generate any type of
sound alarm.
● BUZZER: Establishes that the zone generates sound alarms only on
keypad buzzers.
● SIREN: Establishes that the zone generates sound alarms only on siren-
type outputs.
● In the case of multiple alarms (alarm repetition), you can determine the
behavior of the zones that remain open at the end of the alarm cycle in
progress. For example, a zone has set the value 3 to the ALARM
REPETITION parameter, if it remains open at the end of the activated
ALARM CYCLE alarm cycle, you can decide that the alarm is not recycled (alarm cycle is
set to NO), or that the alarm is recycled a maximum of 3 times (alarm
cycle is set to YES).
● This function is valid only for INSTANT, DELAY1&2, PATH, and EXIT END
zones.
Each individual wired zone can be programmed to generate a limited
number of alarm cycles during the arming phase. The value can be set from
01 through 10 cycles. When a wired zone reaches the programmed number
ALARM REPEAT
of alarm cycles, the alarm system is momentarily placed in a state of exclusion
until it is disarmed. After it is disarmed, the alarm cycle count will be reset to
3.
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Submenu Setting
Each individual wired zone can be programmed to command a LINK type
output every time it is opened. The corresponding LINK output must be then
programmed in the OUTPUT menu according to actual need (status and
duration).
OUTPUT LINK
If the setting remains at 000, no output will be affected.
The setting takes effect only if the selected output (from 001 to xxx) will be
programmed as a LINK type. This function is very useful for technological
commands or direct auxiliary signals.
Step 5 Press to return to the WIRED ZONES menu.
Then you can continue with programming other wired zones, or press to return to the
WIRED ZONES menu from where you can press and to move to the next menu or
press to exit from the installer menu.
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◇ FORCED ARM: Select YES or NO.
If YES is selected, the key zone will be armed even though there are open zones. If NO is
selected, the arming will take place only if all the area zones are ready for arming.
◇ Link: Set link output associated with the input.
● SPECIAL
If the SPECIAL option is selected, two submenus are proposed.
◇ RESTART: This option turns off and immediately re-arms the controller. This function can be
useful to perform PATROL ROUND to disarm one or more areas getting automatic re-arm
after the programmed exit time area.
◇ TIMER OFF: This option is not subject to TRIGGER, DELAY OR FORCED and works only in the
table step from N.C. to N.O. status. When opened, it locks arming operations subject to a
TMER which are programmed for the AREAS to which it is associated. In practice, it functions
as a key to lock/unlock ON/OFF TIMERS active on the AREAS.
By pressing + 2, you can enter the EDITING mode for changing the description of IN
AND ZONE.
Step 4 Configure the parameters.
Press and to alter the options. Press to confirm the setting and move to the
next submenu.
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Submenu Setting
Select the zones that you want to combine the alarm linkage.
To select the zone number, enter the number and press to confirm the
input. You can also press and to adjust the number.
Using the TRIGGERS parameter with the criterion could have a negative
effectiveness and promptness of the installed alarm system.
● Set the time within which the alarm from the zone 2 must be triggered
after the alarm of zone 1 starts.
● If the zone 2 opens in this time window, the alarm is confirmed; otherwise,
AND TIME
after this time period, the timer is reset to zero and the first alarm is reset.
The time can be programmed in minutes and seconds.
● Press to finish programming of the zone 1 pair in AND.
Step 5 Press to return to the IN AND ZONES menu.
Then you can continue with programming other in and zones, or press to return to the
IN AND ZONES menu from where you can press and to move to the next menu
or press to exit from the installer menu.
7.9 Outputs
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Figure 7-8 Outputs
By pressing + 2, you can enter the EDITING mode for changing the description of
OUTPUTS.
Step 4 Configure the parameters.
Press and to alter the options. Press to confirm the setting and move to the
next submenu.
The two numeric fields 000.00 represent minutes and seconds.
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Figure 7-9 Active
The text ACTIVE is flashing. The output activates and remains activated manually until the or
is pressed. The technician then can manually test all the system outputs.
Area Outputs
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Table 7-6 Areas outputs programming
Submenu Setting
● AREA ON: Follows area(s) armed status.
● AREA OFF: Follows area(s) armed status.
● PART1 ON: Follows partition 1 armed status.
● PART2 ON: Follows partition 2 armed status.
● EXIT TIME: Follows the exit delay time for the assigned area. In the case of
multiple areas, it follows the longest period.
● ENTRY TIME: Follows the entry time for the assigned area. In the case of
multiple areas, it follows the longest period.
● IN AND OUT DELAY TIME: Follows both the exit time and entry time for the
assigned area.
● FORCED ARM: Follows forced arming with unready zones. This function is
useful for notifying that timer arming has been provided with a certain
number of not ready zones which are therefore automatically bypass from
arming.
● CHIME: Follows the chime alarm condition in a chime zone (this can be one or
more areas).
● ZONE BYPASS: Follows the existence of bypassed zones.
● ZONE TAMPER: Follows an alarm condition due to the activation of a wired or
wireless zone tamper (this can be one or more areas).
● ALARM MEMORY: Follows the addition to the memory of a siren alarm being
triggered. It remains active until the user reset.
TYPE
● READY: Follows the zone ready condition. This can be one or more areas.
● PART1 ALARM: Follows an alarm condition due to an intrusion in partition 1
(this can be one or more areas). Follows alarm conditions such as the system
siren alarm output, but with alarm times for the area.
● PART2 ALARM: Follows an alarm condition due to an intrusion in partition 2
(this can be one or more areas). Follows alarm conditions such as the system
siren alarm output, but with alarm times for the area.
● WATER LEAK: Follows an alarm condition due to the activation of water
leaking.
● FIRE: Follows an alarm condition due to the activation of a wire or radio fire
zone (this can be one or more areas).
● FIRE TROUBLE: Follows an alarm condition due to the activation of a fire
failure (fire zone tamper).
● PANIC: Follows a panic alarm condition (this can be one or more areas).
● ROBBERY: Follows a robbery alarm condition (this can be one or more areas).
● MEDICAL: Follows a medical alarm condition (this can be one or more areas).
● DURESS: Follows a duress condition due to arming or disarming under
duress.
● TIMER ERROR: Follows a condition of failure arm operated by timer.
● 24H ZONE: Follows an alarm conditions due to the activation of a 24-hour
zone (this can be one or more areas).
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Submenu Setting
Select the areas (1 to 8) that you want to assign the outputs to. The areas can be
assigned in individual or combined mode. In the case of multiple areas, the output
is connected to them in OR or AND mode that is defined on the next screen.
AREAS To assign or remove areas from the keypad, press the corresponding key (1 to 8)
and then press . The number of the assigned area appears on the
programming line to confirm that the selection was successful. The number of the
assigned area disappears from the programming line to confirm that the selection
was cancelled.
The area output can be programmed to follow the areas condition for AND or OR
mode.
If only one area has been assigned, this parameter has NO value. If 2 to 8 areas
have been assigned, the behavior of the output must be defined for the
presentation of the TYPE event in multiple areas.
● OR: The output activates when the event occurs in one of the assigned areas
MODALITY
and deactivates when there is a reset from all the assigned areas.
● AND: The output activates when the event occurs in all of the assigned areas
and deactivates when there is a reset from at least one of the areas.
If only one area has been assigned, this parameter has no value.
Select the output polarity. The choice of the output polarity determines the at rest
status of the output itself. In practice, the output can be placed in HIGH or LOW
electrical status (high status gets more security)
POLAR ● DIRECT
● REVERSE
If you press to confirm the option, you will exit and the output will
immediately take on the selected polarity.
Zones Outputs
Table 7-7 Zones outputs programming
Submenu Setting
● ZONE FOLLOW: Follows the direct status of the zone (open and
closed).
TYPE ● ZONE ALARM: Follows the zone alarm status until reset.
● ZONE BYPASS: Follows the bypassed zone status.
● ZONE TAMPER: Follows the tamper status.
ZONE1/ZONE2/ You can associate the output with up to a maximum of 4 different zones
ZONE3/ZONE4 (wire or radio zones)
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Submenu Setting
The zone outputs can be programmed to follow the association condition
for AND and OR mode.
If only one zone has been assigned, this parameter has NO value. If 2 to 4
zones have been assigned, the behavior of the output must be defined
for the presentation of the event by multiple zones.
● OR: The output activates when the event occurs in one of the
assigned areas and deactivates when there is a reset from all the
MODALITY
assigned areas.
● AND: The output activates when the event occurs in all of the
assigned areas and deactivates when there is a reset from at least one
of the areas.
If only one area has been assigned, this parameter has no value.
The choice of the output polarity determines the at rest status of the
output itself. In practice, the output can be placed in HIHG or LOW
electrical status (high status gets more security).
POLAR ● DIRECT
● REVERSE
If you press to confirm the option, you will exit and the output
will immediately take on the selected polarity.
Link Outputs
Link outputs can be commanded by the user or by association with zone inputs. In practice, outputs
are activated following the status of specific (wired or wireless) zones or through a direct manual
command and can be programmed as Toggle or Pulse.
The outputs can also be associated with a maximum of 4 (Start/Stop) timers which can limit the
outputs operations to specific time periods during the week.
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Submenu Setting
Follows the setting of timers (00 to 16).
The outputs can also be associated with a maximum of 4 (Start/Stop)
timers which can limit the outputs operation to specific time periods
TIMER1/TIMER2/ during the week.
TIMER3/TIMER4 Press and or directly press the value + to alter the timer
to be set. After making the selection, press to move to the next
field, and after setting the fourth timer, press to move to the Polar
screen.
The choice of the output polarity determines the at rest status of the
output itself. In practice, the output can be placed in HIGH or LOW
electrical status (high status gets more security).
POLAR ● DIRECT
● REVERSE
If you press to confirm the option, you will exit and the output
will immediately take on the selected polarity.
Generic Outputs
The generic outputs are only used by timers (up to 4 timers).
In practice, the outputs are activated following the time slots on the Timers and the activation
duration can be programmed as TOGGLE (000.00=TOGGLE) or PULSE (timed).
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Item Setting
The choice of the output polarity determines the at rest status of
the output itself. In practice, the output can be placed in HIHG or
LOW electrical status (high status gets more security)
POLAR ● DIRECT
● REVERSE
If you press to confirm the option, you will exit and the
output will immediately take on the selected polarity.
System Outputs
The system outputs follow on from general system conditions regardless of the areas.
7.10 Areas
Step 1 After entering the installer menu, press and to scroll up and down until you reach
the AREAS menu.
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Figure 7-10 Areas
By pressing + 2, you can enter the EDITING mode for changing the description of
areas.
Step 4 Configure the parameters.
Press and to alter the options. Press to confirm the setting and move to the
next submenu.
The two numeric fields 000.00 represent minutes and seconds.
EN certificates will not be met if the entry delay time exceeds 45.
Set the exit delay time.
EXIT DELAY The alarm is not valid when it is triggered during exit delay time. When
this value is set to 0, there will be no exit delay time and the arming is
operated directly.
BUZ DU Set the buzzer alarm duration for each area (minutes/seconds).
BUZ DELAY Set the buzzer alarm delay duration for each area (minutes/seconds).
The area undergoing programming can be programmed to follow
other AREAS in AND mode.
If the area is in AND, it means that the programmed area can no longer
IN AND AREA be armed or disarmed through a direct code or remote control.
For example, the protection of staircases shared by two apartments,
which arm when both areas of the two apartments are armed and
disarmed when one of the two systems disarm.
Provides 4 timers that can be used to control the arming or disarming
of the area.
TIMER1/TIMER2/ Press and or directly press the value + to alter the timer
TIMER3/TIMER4 to be set. After making the selection, press to move to the next
field, and after setting the fourth timer, press to move to the
AREAS menu. Select another area or press to exit the AREAS
menu.
The client ID is different for each area and represents the identification
client ID used by PSTN. The alarm event links multiple areas and each area
respectively links PSTN transmission.
Step 5 Press to return to the AREAS menu.
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Then you can continue with programming other outputs, or press to return to the
AREAS menu from where you can press and to move to the next menu or press
to exit from the installer menu.
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Submenu Setting
Tamper alarm response mode.
TAMP AL MODE Controller tamper, siren tamper, BUS module tamper that can
generate different responses including SILENT, BUZZER, SIREN,
and BUZ/SIR.
Trouble alarm response mode.
Set the TROUBLE ALARM (PSTN disconnection, GSM failure,
TROU AL MODE antenna tamper, AC loss, battery loss, battery voltage failure, SIM
expiration, time display problem) response type SILENT,
BUZZER, SIREN, and BUZ/SIR.
COM trouble alarm.
COM TRO ALM Set the COM trouble (interruption to the connection) response
type: SILENT, BUZZER, SIREN, and BUZ/SIR.
Arming with battery trouble.
Set whether the presence of low battery condition (in the
BAT TRO ARM controller or a wireless sensor) allow to arm the system.
● YES
● NO
Set whether the use of alarm delay is enabled with the system
armed in total arm mode. In practice, the siren alarm can be
delayed by a programmable period while the keypad displays
ARM DLY AL indicate that alarm has been triggered.
● YES
● NO
Entry/exit sounds with partial arming.
Set whether the sound of keypad buzzers for the entry and exit
times is enabled or disabled during arming of the types partial 1,
ENY/EXT BEEP partial 2, or partial 1+2.
● YES
● NO
Panic alarm mode.
Set whether audible alarm or silent alarm is generated by a panic
PANIC AL MOD event.
● AUDIBLE
● SILENT
Enable or disable duress function. If enabled, you can vary the
last digit of the access code to activate duress alarm (1234
DURESS MOD becomes 1235 or 1233).
● YES
● NO
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Submenu Setting
Password error maximum.
Set the maximum allowed number of errors in code entry from
the keypad (1 to 4). 00 represents there is no limit. If the
maximum entry time is reached, the current keypad will be
PWD ERR MAX
locked for 3 minutes.
If the user password is not completely entered, the system will
automatically return to the home screen after 60 seconds and
record an error.
Set whether the controller is enabled to restore factory settings.
● PART: Delete all controller data except the wireless devices
codes (such as sensors and sirens).
FACTORY RST
● TOTL: Delete all controller d data.
● NO: The reset of factory default procedure will have no
effect.
Set the EOL value to 2.7 K, 4.7 K, or 6.8 K. The panel zones
termination supports NC, NO, 1EOL, 2EOL and 3EOL. For 1 EOL
EOL R VALUE and 2 EOL, the resistors value can be set to 2.7 K, 4.7 K, or 6.8 K;
for 3 EOL, the resistors value is fixed to 2.7 K (R1, R2), and 6.8 K
(R3).
FIRMWARE VER Show the firmware version of the controller.
Step 4 Press to return to the SYSTEM FUNCTIONS menu.
Then you can continue with programming other outputs, or press to return to the
SYSTEM FUNCTIONS menu from where you can press and to move to the next
menu or press to exit from the installer menu.
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Table 7-13 System timing settings
Submenu Setting
Siren alarm duration.
SIR AL DUR Set the alarm lasting time of the siren.
The minimum time that the bell can be set is 00:30 (30s).
Siren alarm delay.
SIR AL DLY
Set the delay time for alarm output from siren.
Chime alarm duration.
CHIME AL DUR
Set the activation time of the chime alarm.
Fire alarm duration.
FIRE AL DUR
Set the activation time of the fire alarm.
Panic alarm duration.
PANIC AL DUR
Set the activation time of the panic alarm.
Hold-up/robbery alarm Duration.
HOLDUP AL DU
Set the activation time of the robbery alarm.
Medical alarm duration.
MEDICL AL DU
Set the activation time of the medical alarm.
AC loss delay.
AC LOSS DLY Set the delay time for the activation of the outputs that follow a main
power loss condition.
Set the disarming time period for the patrol user. If you set the time
PATROL DISARM
to 0, disarming is not allowed.
Set the time period for the test mode of zone. After this period, the
ZONE IN TEST
zone returns to ACTIVE.
Technician timer program.
PROGRAM TIME Set the maximum time available for technician to program the
system after user authorization. Valid time from 01 to 10 hours.
Water leak alarm duration.
WATER LEAK AL DUR
Set the activation time of the water leak alarm.
Step 4 Press to return to the SYSTEM TIMING menu.
Then you can press and to move to the next menu or press to exit from the
installer menu.
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Figure 7-13 System timer
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Then you can press and to move to the next menu or press to exit from the
installer menu.
You will be notified 1 minute before timed arming begins, and the keypad will beep once
every 2 seconds. Press to cancel arming.
Access code 1 is always the supervisor code. From 2 onwards it is possible to program
users with an authority level. You can set up to 99 access codes.
Step 2 Press to enter the programming mode.
Step 3 Press and to select an access code that you want to configure, and then press .
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Step 4 Set the authority parameters.
● For supervisor and manager, you only need to set STATUS, LEVEL, ARMING, FORCED
ARM, and LINK submenus. For master, user, temporary, and duress, you should set all
the submenus.
● On each submenu, press and to alter the options. After setting each submenu,
press to enter the next submenu.
Establish whether the access code has the authority to arm or disarm the
controller.
● YES
ARM
● NO
● YES LINK 4: The access code can link the output 4 when arming or
disarming.
Establish whether the access code has the authority to arm or disarm the
controller.
● YES
DISARM
● NO
● YES LINK 4: The access code can link the output 4 when arming or
disarming.
Establish whether the code, when armed, activates the system immediately
or leaving area exit delays.
ARMING
● IMMEDIATE
● DELAYED
Establish whether the code can arm the system even with alarm detectors in
a not ready status. For example, windows left open deliberately or defective
FORCED ARM sensors.
● YES
● NO
Establish whether the access code can stop a telephone call when there is a
call in progress.
STOP CALL
● YES
● NO
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Submenu Setting
Establish whether the access code can change the zone status, for example,
from ACTIVE to DISALED.
ZONE STATUS
● YES
● NO
Establish whether the access code can control the controller through call and
SMS.
● YES
REMOTE ● NO
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If the code is not valid or entered incorrectly, the operation will not succeed and two beeps
with the text PWD INVALID confirm the error. In this case, repeat the operation correctly.
Step 3 Press to exit.
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Submenu Setting
DST ENABLE Enable DST function. You can select from YES or NO.
Set the day and the month for the automatic change of time from Solar to
SOL TO LEG
Legal.
Set the day and the month for the automatic change of time from Legal to
LEG TO SOL
Solar.
This function is supported only when the SIM TYPE is set to CONTRACT in
the COMMUNICATIOR menu.
Set the expiration date of the SIM card installed in the GSM telephone
communicator.
EXPIRY It is suggested to set a minimum period of 10 days before the real
expiration of the SIM card so as to have adequate warning time to recharge
it and extend its validity.
At the set date, the failure status LED indicator will light up. If programmed,
SMS can be sent to external telephone number. Auxiliary outputs can also
be activated for connection to local devices.
Step 4 Press to return to the DATE/TIME menu.
Then you can press and to move to the next menu or press to exit from the
installer menu.
7.16 Holiday
The HOLIDAYS menu is used to set the holidays for the year when the timers will not have any effect
on arming and disarming, or need to completely block user code working and outputs.
You can set up to 20 holiday periods.
Step 1 After entering the installer menu, press and to scroll up and down until you reach
the HOLIDAY menu.
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By pressing + 2, you can enter the EDITING mode for changing the description of
holiday.
To delete a holiday, on the Holiday screen where the holiday name is shown, press and
hold for at least three seconds.
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1. On the TEL NUM submenu, press to enter the screen from where you can
select a telephone number that you want to program by pressing and .
2. After selecting a telephone number, press to enter the programming mode.
3. Configure the telephone number settings, and perform other operations.
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Submenu Setting
Press 1 to 8 to select the alarm event from which Area can be sent to
AREA
this SMS number.
● Press 1 to 5 to select which event can be sent to this SMS number.
● 1: S-system event.
● 2: M-module.
EVENT
● 3: E-Emergency.
● 4: I-Arm/Disarm
● 5: Z-Zones.
4. Press to return to the SMS number selection menu. Then you can continue with
programming other SMS numbers, or press to return to the SMS NUM menu
from where you can press and to move to the next menu.
● SIM NUM
Record the SIM card number that is installed in the controller.
Step 3 Press , the keypad requests EXIT FROM MENU?. Then press to confirm and exit from
the TEL NUMBER menu.
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Figure 7-20 Monitor station
Step 2 Press and to select the monitor station that you want to configure, and then press
.
Step 3 Configure the parameters.
Press and to alter the options. Press to confirm the setting and move to the
next submenu.
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Table 7-21 Vocal messages settings
Submenu Setting
● ACTIVE: The alarm event links this vocal message.
● ISOLATE: The vocal message linkage is programmed but temporarily
STATE
not used.
● OFF: The alarm event does not link this vocal message.
Select a category from the following to link which you want to link the
vocal message.
CATEGORIES ● AREA
● ZONE
● SYSTEM
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Submenu Setting
● If select AREA in CATEGORIES, then you can select an event from the
following. When the selected event is triggered, the 2G/4G module
will make a voice call to the chosen telephone number.
◇ SYSTEM TAMPER
◇ SIREN TAMPER
◇ ALARM MEMORY
◇ FIRE
◇ PANIC
◇ ROBBERY
◇ MEDICAL
◇ DURESS
● If select ZONE in CATEGORIES, configure the following settings:
◇ LINK OUTPUT
By selecting the Output (01 to 40) with which the desired events
have been associated in advance, a specific non pre-programmed
call is set. For example, if vocal message 3 was to be used for the
wired zones 1 and 2 alarm, to achieve this, you need to program a
controller OUTPUT in advance (even if the output module is not
present on the bus) which follows the zone condition for the zone
TYPE alarm type which is associated with the wire zones 1 and 2.
Output 3 could be programmed in this way. On the VOCAL
MESSAGE menu, a message would then need to be created to
follow the zone event and output 3. In the event of an alarm in
wired zone 1 and 2, vocal message 3 would then automatically
sent the alarm voice call to the programmed telephone numbers.
◇ TEL NO
Select telephone number(s) that you want the vocal message to
link.
● If you select SYSTEM in CATEGORIES, then you can select an event
from the following. When the selected event is triggered, it links the
vocal message.
◇ BatteryLow
◇ ACAlarm
◇ BatteryLoss
◇ PSTNBreak
◇ GSMFault
◇ KeypadFailure
◇ KeypadTamper
◇ ModuleLost
Step 5 Press to return to the VOCAL MESSGAES menu.
Then you can continue with programming other vocal messages (up to 88), or press o
return to the VOCAL MESSGAES menu from where you can press and to move to
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the next menu or press to exit from the installer menu.
Related Operations
Procedure to Enter in the Interactive Vocal Guide Menu
1. Call the 2G/4G module equipped with the controller or receive a call from it.
When 2G/4G module is called and answer to voice broadcast Please input the password.
2. Provide a correct password (it will match with a valid one stored in a controller).
The password must be the same as the one used locally by the keypad but here must have 6
digits. If it has 4 or 5 digits on the keypad, prefix it with zeros before the code to bring it to 6
digits (for example, 001234).
User codes less than 6 digits will not be available in the interactive vocal call.
3. A procedure voice broadcasting message starts if the code is correct or a voice broadcasting
Input Error starts if you use a wrong code.
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Figure 7-23 Voice prompts during entering password process
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Table 7-22 Smartphone sending SMS to controller
Content
replied by
No. Meaning Command (Content by smartphone)
controller
automatically
Area Status
(22/05/2018
Some Area Total
1.1 1234 TOTAL 1 2 3 13:13)–Area
Arm
ON:123-Area
OFF:45678
Area Status
All Areas Total (22/05/2018
1.2 1234 TOTAL
Arm 13:13)–Area
ON:12345678
P1 Status
(22/05/2018
Some Area P1
1.3 1234 P1 1 2 3 13:13)–Area
Arm
ON:123-Area
OFF:45678
P2 Status
(22/05/2018
Some Area P2
1.4 1234 P2 1 2 3 13:13)–Area
Arm
ON:123-Area
OFF:45678
Area Status
Some Area (22/05/2018
1.5 1234 DISARM 1 2 3 4 5
Disarm 13:13)–Area
OFF:12345
Zone Status
Some Zone (22/05/2018
2.1 1234 ZONE OFF Z1 Z2
Bypass 13:13)–Zone
OFF:Z1,Z2
Zone Status
(22/05/2018
2.2 Some Zone Active 1234 ZON ON Z1
13:13)–Zone
ON:Z1
Output Status
Some output (22/05/2018
3.1 1234 OUTPUT ON 0 1 2
Activation 13:13)–Output
ON:0,1,2
Output Status
Some output (22/05/2018
3.2 1234 OUTPUT OFF 2
Deactivation 13:13)–Output
OFF:2
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Table 7-23 Controller sending SMS to smartphone
No. Meaning Note Content by controller
Alarm Info (22/05/2018
4.1.1 Wired zone1 alarm
13:13)–Z1_Area:12345678
Alarm Info (22/05/2018
Wired zone1 tamper 13:13)–
4.2.1
alarm Z1
Tamper_Area:12345678
Alarm Info (6/12/2018
Wired zone1 water leak
4.3.1 11:9)-WATERLEAK
alarm
ALARM:Z1_AREA: 1
System Info (22/05/2018
4.4.1 Main power Failure 13:13)–
Main Power Failure
System Restore
4.4.2 Main power Restore (22/05/2018 13:13)–
Main Power Restore
System Info (22/05/2018
4.5.1 Controller Low Battery 13:13)–
Controller Low Battery
System Restore
Controller Low Battery (22/05/2018 13:13)–
4.5.2
Restore Controller Low Battery
— Restore
System Info (22/05/2018
4.6.1 Controller Battery Failure 13:13)–
Controller Battery Failure
System Restore
4.6.2 Controller Battery Restore (22/05/2018 13:13)–
Controller Battery Restore
System Info (22/05/2018
4.7.1 Controller Tamper Alarm 13:13)-Controller Tamper
Alarm
System Restore
Controller Tamper
4.7.2 (22/05/2018 13:13)–
Restore
Controller Tamper Restore
System Info (22/05/2018
4.8.1 Siren Tamper Alarm 13:13)–
Siren Tamper Alarm
System Restore
4.8.2 Siren Tamper Restore (22/05/2018 13:13)–
Siren Tamper Restore
System Info(22/05/2018
4.9.1 TCP/IP Network Failure 13:13)–
TCP/IP Network Failure
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To select which telephone number to be linked, on this screen, press , the telephone
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number linkage setting screen is shown.
● PSTN TEL1, PSTN TEL2, PSTN TEL3: Three telephone numbers mentioned in Monitor
Station menu.
● TRUE: Links this telephone number
● FALSE: Does not link this telephone number.
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the LOG EVENT menu.
Step 2 Press to enter the submenu that shows the latest stored event.
● The first line shows the event with its number and the date and time.
● The second line shows the event details.
Step 3 Press and to select the log event.
Step 4 (Optional) For some events, you can press to extend the display to view more details
of the event.
Step 5 Press to return to the log event selection menu.
Then you can press continue with viewing other log events, or press to return to the
LOG EVENT menu from where you can press and to move to the next menu or
press to exit from the installer menu.
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7.26 Language
Step 1 After entering the installer menu, press and to scroll up and down until you reach
the LANGUAGE menu.
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Table 7-28 RFID card parameter descriptions
Submenu Descriptions
Set the card to an operating or non-operating status.
● A: Active.
The RFID card is in normal condition
STATE
● I: Isolate.
The RFID card cannot be used, and can be activated again after
switched to ACTIVE state.
AREAS Set one or multiple areas where the RFID card can be used.
Set the arming status.
● IMMEDIATE
The area is immediately armed.
ARMING ● DELAYED
The area is armed after the exit delay time, which can be set by the
installer. For details on the exit delay time, see the relevant installer's
manual
Set whether the area can be armed when alarm detectors are in a not
ready status. For example, the window is open or in case of defective
FORCED ARM sensors.
● YES
● NO
Set the arming method by swiping the card only or using the combination
of card and password.
● CARD
ARMING METHOD Swipe the card to arm the selected area.
● CARD + PWD
Swipe the card, and then enter the set password within 30 s to arm the
selected area.
PASSWORD If you select CARD + PWD, set a password with 4–6 digits.
When the system prompts Please swipe, swipe the card on the card
PLEASE SWIPE reader to register the card number, and the number will be displayed on
the keypad LCD screen.
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Figure 7-34 Expansion module
● Press and to select one module or you can press the module number and then
press to go to desired module directly. For example, press 4 and then press to
go to INPUT MODULE-04.
● Press and 2, and then you can modify the module name.
Step 4 Press to enter the TROUBLE screen. When the module is offline, the trouble alarm will
be triggered.
Step 5 Enter the area number (one or multiple), and the triggered alarm will be reported to that
specified area.
● When the trouble occurs, the fault LED indicator light ( ) and the corresponding area
indicator light will be on.
● Enter the area number again to disable the trouble alarm of the set area.
Step 6 Press to return to the upper menu or press continuously to exit from the installer
menu.
7.29 SIA
You can enable SIA (System Interface Agreement) to associate with the third-party platform.
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● After entering a part of the IP address, press to confirm the setting and move to
the next part.
● You can adjust the last digit of the IP address by pressing and .
Step 5 Enter the port of the associated platform, and then press to confirm the setting.
The account name can contain numbers from 0-9 and characters from A-F.
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Figure 7-42 Enter account number
Step 10 Press , and then go to ENABLE HEARTBEAT to confirm the heartbeat settings.
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Figure 7-46 Enable heartbeat
Step 11 To enable AES128, press , and then go to KEY to set the keys.
The key must contain 32 characters, with numbers from 0-9 and characters from A-F.
Step 12 (Optional) To set more SIA, press , and then go to SIA settings, and repeat the above
procedures.
Step 13 Press to return to the upper menu or press continuously to exit from the installer
menu.
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The alarm config tool is for installers to configure alarm control parameters.
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8.2 Setting
In the Setting module, you can configure parameters that are related to clients, utility, installers and
language.
8.2.1 Client
In this section, you can search, manage, and configure parameters for clients.
Before connecting to the controller, enter the installer code (1961 by default). For details, see "8.2.3
Installer".
Step 3 On the left column, enter security code that is set on the keypad, and other information
such as address, city, state, and ZIP as needed.
Step 4 Under the Controller Address, enter the IP address and port of the controller
Step 5 Click Yes.
A new client is added.
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When details of a client you are to add are the same as the existing one in the list, you can copy
information of one client in the list to quickly add a new client.
Step 1 Move your mouse cursor to the row you want to copy, and click the left mouse button.
The row you clicked turns orange.
Step 2 Click Copy.
A new client with same information as the one you copied is added.
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Figure 8-3 Client
Activator
In Activator, you can configure parameters for keypads and access codes.
Keypads
On the client interface, select Activator > Keypads, and the Keypads page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.3 Keypads".
Access Codes
On the client interface, select Activator > Access Codes, and the Access Codes page is shown. You
can start configuring the parameters if needed, and the settings will be effective in real time. For
details, see "7.14 Access Codes".
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Figure 8-5 Access codes
RFID Cards
On the client interface, select Activator > RFID Cards, and the RFID Cards page is shown. You can
start configuring the parameters as needed, and the settings will be effective in real time. For details,
see "7.27 RFID Cards".
Modules
In Modules, you can configure parameters for Power Supplies and Expansion Module.
Power Supplies
On the client interface, select Modules > Power Supplies, and the Power Supplies page is shown.
You can start configuring the parameters if needed, and the settings will be effective in real time. For
details, see "7.5 Power Supplies".
Expansion Module
On the client interface, select Modules > Expansion Modules, and the Expansion Module page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.28 Expansion Modules".
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Figure 8-8 Expansion module
I/O
In I/O, you can configure parameters for Wired Zones, IN AND ZONES, and Output.
Wired Zones
On the client interface, select I/O > Wired Zones, and the Wired Zones page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.6 Wired Zones".
In And Zones
On the client interface, select I/O > In And Zones, and the In And Zones page is shown. You can
start configuring the parameters if needed, and the settings will be effective in real time. For details,
see "7.8 In and Zones".
Outputs
On the client interface, select I/O > Outputs, and the Outputs page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
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"7.9 Outputs".
System
In System, you can configure parameters for Areas, SYS Functions, 2G/4G SYS Timings, Timers,
and Holidays.
Areas
On the client interface, select System > Areas, and the Areas screen is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.10 Areas".
SYS Functions
On the client interface, select System > SYS Functions, and the SYS Functions page is shown. You
can start configuring the parameters if needed, and the settings will be effective in real time. For
details, see "7.11 System Functions".
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Figure 8-13 SYS functions
2G/4G
On the client interface, select System > 2G/4G, and the 2G/4G page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.25 2G/4G Module".
SYS Timings
On the client interface, select System > SYS Timing, and the SYS Timing page is shown. You can
start configuring the parameters if needed, and the settings will be effective in real time. For details,
see "7.12 System Timing".
Timers
On the client interface, select System > Timers, and the Timers page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.13 System Timer".
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Figure 8-16 Timers
Holidays
On the client interface, select System > Holidays, and the Holidays page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.16 Holiday".
Communication
In Communication, you can configure parameters for Communicator, Telephone No., and Vocal
Message.
Communicator
On the client interface, select Communication > Communicator, and the Communicator page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.4 Communicator".
Telephone No.
On the client interface, select Communication > Telephone No, and the Telephone No page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.17 Telephone Number".
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Figure 8-19 Telephone No.
You can select Voice, SMS, or SMI Number as Telephone No. type.
Vocal Message
On the client interface, select Communication > Vocal Message, and the Vocal Message page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.20 Vocal Messages".
Digital Port
In Digital Port, you can configure parameters for Setting, SYS Event, Module Event, Emergency
Event, Arm/Disarm Event and Zones Event.
Setting
On the client interface, select Digital Port > Setting, and the Setting page is shown. You can start
configuring the parameters if needed, and the settings will be effective in real time. For details, see
"7.19 Monitor Station".
SYS Event
On the client interface, select Digital Port > SYS Event, and the SYS Event page is shown You can
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start configuring the parameters if needed, and the settings will be effective in real time. For details,
see "7.19 Monitor Station".
Module Event
On the client interface, select Digital Port > Module Event, and the Module Event page is shown.
You can start configuring the parameters if needed, and the settings will be effective in real time.
Emergency Event
On the client interface, select Digital Port > Emergency Event, and the Emergency Event page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.19 Monitor Station".
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Arm/Disarm Event
On the client interface, select Digital Port > Arm/Disarm Event, and the Arm/Disarm Event page is
shown. You can start configuring the parameters if needed, and the settings will be effective in real
time. For details, see "7.19 Monitor Station".
Zones Event
On the client interface, select Digital Port > Zones Event, and the Zones Event page is shown. You
can start configuring the parameters if needed, and the settings will be effective in real time. For
details, see "7.19 Monitor Station".
Log Events
In Log Events, you can record, read and print event logs.
On the client interface, select LOG Events > LOG Events, and the LOG Events page is shown. You
can start configuring the parameters if needed, and the settings will be effective in real time. For
details, see "7.24 Log Events".
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Figure 8-27 Log events
Alarm Center
On the client interface, select Alarm Center > Alarm Center, and the Alarm Center page is shown.
You can start configuring the parameters if needed, and the settings will be effective in real time.
8.2.2 Utility
Click Utility, and the Import/Export box is shown. You can start importing or exporting clients, and
the settings will be effective in real time.
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Figure 8-29 Import/Export
8.2.3 Installer
Click Installer, and the Input Installer Code box is shown. You can input the installer code.
8.2.4 Language
Click Language, and the Language box is shown. You can select English, Italian, or Spanish.
Step 3 In the Update Mode list, select Panel or Keypad depending on your requirement. If you
select Keypad, then you need to select the corresponding RS-485 address number from
the Location list.
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Step 4 Click Select File to select the corresponding upgrading file for Panel, Keypad, Input
Module, and Output Module.
Step 5 Click Start Update and then follow the onscreen instructions to complete upgrading.
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Step 2 Scan device QR code, or manually enter device SN, and then select the device type as
Alarm controller.
Step 3 Enter device name, device password, and save settings.
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Figure 9-2 Add device to the app (2)
You can also add the device by entering device IP, or searching the online device.
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Figure 9-3 Start operations
Tap Disarm or Arm on the top of the screen to disarm/arm all the areas displayed below at
the same time. For details, see "7.14 Access Codes".
Step 2 On the device operation screen, tap Area 1.
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Figure 9-4 Area 1
Step 3 Select arming type from Total, P1, and P2. P1 and P2 can be selected at the same time.
Step 4 To disarm the area, on the Area 1screen, tap Disarm.
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Figure 9-5 Zone 1
You can also enter the device details interface by tapping of the added device, and
then tap Device Details on the Home screen.
Step 3 Configure device parameters.
● Device Configuration: Tap to configure the alarm controller, such as modifying the
device name, device password, and viewing device SN.
● Alarm Subscription: Switch to to enable alarm message notification, and
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alarm messages will be displayed on Message screen after the alarm is triggered.
● PGM: Tap to configure siren and other alarm outputs. Tap open/close on the right to
enable or disable siren output and other alarm outputs.
● Video Linkage: Tap to enter the live video screen. Select the channel connected to the
alarm controller to view its live video.
● Delete: Tap Delete to delete the added device.
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Figure 9-7 Siren output
Step 4 Tap Region Name to modify the area name. You can also view the armed status of the
selected area.
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10 FAQ
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9. Q: The battery cannot be charged, or it cannot be fully charged, or it charges too slowly.
A: The possible reasons are as below.
● The adapter that you are using is not the original or the output voltage is not 14.5V DC.
● The adapter hardware is damaged. Please disconnect the adapter from the controller, and
then check whether the output voltage of the adapter is 14.5V DC.
● The charging circuit of main board is damaged.
● The battery is damaged.
10. Q: The keypad does not respond when keys are pressed.
A: Possible reasons as below.
● The main board is damaged.
● Wrong connection between RS-485 wires and the controller or the connection becomes
loose.
● The settings for the DIP address of the keypad are wrong.
11. Q: During exit delay countdown, why does the detector generate alarms?
A: The possible reasons are as below.
● During the exit delay countdown, if the protection zone with immediate arming is triggered,
the detector generates alarms first and then resumes counting down if the countdown did
not finish.
● During the exit delay countdown, if the protection zone with delayed arming is triggered, the
detector exits from countdown first. After the arming is successful, if the protection zone with
delayed arming is triggered again, the enter countdown will start first, and then generate
alarms.
● In conclusion, if you do not want the detector to generate alarms during exit delay
countdown, set the protection zone to be Delay or Path type.
12. Q: Failed to connect to the mobile network when using 4G modules.
A: Possible reasons as below.
● Confirm with the operator whether the SIM card dial-up configurations is filled in correctly.
● Check if the antenna were connected.
● Check the mobile data service linked to your SIM card to see whether you are in arrears.
13. Q: Time changed after you configure DST.
A: Possible reasons as below.
Check whether the controller has been registered to the DSS Professional. If so, the platform time
will be synchronized to the controller.
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2G/4G
LOWBAT. Low Battery 2G/4G COMM.RES. Communication
Restore
PSTN Communication
WL.Zone PSTN COMM.RES.
Wireless Zone Restore
WL.Z PSTN ACT. PSTN Activation
Input Module Tamper
Access Code ERR. Access Code Error IN.MODU.TAM.RES.
Restore
User Program Mode
PROG.Mode End IN.M.T Input Module Tamper
End
Technician Input Module Tamper
TECH.AUT.Expired AL.IN.Module TAM
Authorization Expired Alarm
Technician
Technician AUT. IN.Module Input Module
Authorization
Output Module
User PROG.Mode User Program Mode OUT.MODU.TAM.RES
Tamper Restore
TECH.PROG.M Technician Program OUT.M.T Output Module
TECH.PROG.Mode Mode OUT.Module TAM. Tamper
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When the following faults occur at the same time, the priority is as follows: A>B>C>D>E. In the same
level, the subsequent time will be reported first.
A:Fire alarm, panic alarm, robbery alarm, medical alarm
B:Zone alarm
C:Fire trouble, zone short, zone tamper, zone mask, siren fault
D:System trouble
E:Modules tamper, modules trouble
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TERMINATION
AREA
BYPASS
PARTITION1
PARTITION2
AUTO BYPASS
ALARM
ALARM CYCLE
ALARM REPEAT
OUTPUT LINK
IN AND ZONES
IN AND ZONE 1–8
STATE
ZONE1
ZONE2
IN SEQUENCE
TRIGGERS
AND TIME
OUTPUTS
Output 1–82
STATE
CATEGORIES
AREAS
ZONES
LINK
GENERIC
SYSTEM
TYPE
POLAR
AREAS
Area 1–8
ENTRY D1
ENTRY D2
EXIT DELAY
BUZ DUR
BUZ DELAY
IN AND AREA
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TIMER 1
TIMER 2
TIMER 3
TIMER 4
client ID
SYSTEM FUNCTIONS
MAX AL CYCLE
SYS AL CYCLE
PANEL TAMPER
SIREN TAMPER
TAMP AL MODE
TROU AL MODE
COM TROU AL
ARM DLY AL
ENY/EXT BEEP
PANIC AL MOD
DURESS MOD
PWD ERR MAX
FACTORY RST
EOL R VALUE
FIRMWAREVER
SYSTEM TIMING
SIR AL DUR
SIR AL DLY
CHIME AL DUR
FIRE AL DUR
PANIC AL DUR
ROBBERY AL DU
MEDICL AL DU
AC LOSS DLY
PATROL DISARM
ZONE IN TEST
PROGRAM TIME
WATER LEAK AL DU
SYSTEM TIMERS
Timer 1–8
STATE
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TYPE
START TIME
STOP TIME
DAYS
HOLIDAYS
ARMING
FORCEDARM
ACCESS CODES
Access Code 1–99
STATE
LEVEL
ARMING
FORCED ARM
LINK1
LINK2
LINK3
LINK4
NEW CODE
DATE/TIME
TIME
DATE
DST ENABLE
SOL TO LEG
LEG TO SOL
EXPIRE
HOLIDAY
Holiday 1–20
TIME
TEL NUMBER
TEL NUM
Tel number 1–8
STATE
STOP CYCLE
SMS NUM
SMS number 1–8
STATE
SYSTEM
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CREDIT
SMS TIME
AREA
EVENT
SIN NUM
REMOTE SERVICE
STATE
MONITOR STATION
Monitor 1–3
STATE
MODE
TEST DATE
TEST TIME
VOCAL MESSAGES
Vocal message 1–88
STATE
CATEGORIES
AREA
ZONE
SYSTEM
SMS MESSAGES
SMS message 1–377
DIGITAL FORMAT
TCP/IP NETWORK
DHCP
IP ADDRESS
SUBNET
GATEWAY
PORT
REMOTE CONF
LOG EVENT
2G/4G MODULE
2G/4G ENABLE
P2P ENABLE
LANGUAGE
RFID CARDS
Card 1–100 STATE
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AREAS
ARMING
FORCED ARM
ARMING METHOD
PASSWORD
PLEASE SWIPE
EXPANSION MODULE INPUT MODULE 1–8 TROUBLE
OUTPUT MODULE 1–
TROUBLE
8
SIA SIA1-2 ENABLE
IP ADDRESS
PORT
ACCOUNT
ENCRYPTION
HEARTBEAT
INTERVAL
ENABLE HEARTBEAT
KEY
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Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is
connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps
toward protecting and strengthening networks and networked appliances will make them less
susceptible to attacks. Below are some tips and recommendations from Dahua on how to create a
more secured security system.
Mandatory actions to be taken for basic device network security:
1. Use Strong Passwords
Please refer to the following suggestions to set passwords:
● The length should not be less than 8 characters.
● Include at least two types of characters; character types include upper and lower case letters,
numbers and symbols.
● Do not contain the account name or the account name in reverse order.
● Do not use continuous characters, such as 123, abc, etc.
● Do not use overlapped characters, such as 111, aaa, etc.
2. Update Firmware and client Software in Time
● According to the standard procedure in Tech-industry, we recommend to keep your device
(such as NVR, DVR, IP camera, etc.) firmware up-to-date to ensure the system is equipped with
the latest security patches and fixes. When the device is connected to the public network, it is
recommended to enable the“auto-check for updates” function to obtain timely information
of firmware updates released by the manufacturer.
● We suggest that you download and use the latest version of client software.
"Nice to have" recommendations to improve your device network security:
1. Physical Protection
We suggest that you perform physical protection to device, especially storage devices. For
example, place the device in a special computer room and cabinet, and implement well-done
access control permission and key management to prevent unauthorized personnel from
carrying out physical contacts such as damaging hardware, unauthorized connection of
removable device (such as USB flash disk, serial port), etc.
2. Change Passwords Regularly
We suggest that you change passwords regularly to reduce the risk of being guessed or cracked.
3. Set and Update Passwords Reset Information Timely
The device supports password reset function. Please set up related information for password
reset in time, including the end user’s mailbox and password protection questions. If the
information changes, please modify it in time. When setting password protection questions, it is
suggested not to use those that can be easily guessed.
4. Enable Account Lock
The account lock feature is enabled by default, and we recommend you to keep it on to
guarantee the account security. If an attacker attempts to log in with the wrong password several
times, the corresponding account and the source IP address will be locked.
5. Change Default HTTP and Other Service Ports
We suggest you to change default HTTP and other service ports into any set of numbers between
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1024–65535, reducing the risk of outsiders being able to guess which ports you are using.
6. Enable HTTPS
We suggest you to enable HTTPS, so that you visit Web service through a secure communication
channel.
7. MAC Address Binding
We recommend you to bind the IP and MAC address of the gateway to the device, thus reducing
the risk of ARP spoofing.
8. Assign Accounts and Privileges Reasonably
According to business and management requirements, reasonably add users and assign a
minimum set of permissions to them.
9. Disable Unnecessary Services and Choose Secure Modes
If not needed, it is recommended to turn off some services such as SNMP, SMTP, UPnP, etc., to
reduce risks.
If necessary, it is highly recommended that you use safe modes, including but not limited to the
following services:
● SNMP: Choose SNMP v3, and set up strong encryption passwords and authentication
passwords.
● SMTP: Choose TLS to access mailbox server.
● FTP: Choose SFTP, and set up strong passwords.
● AP hotspot: Choose WPA2-PSK encryption mode, and set up strong passwords.
10. Audio and Video Encrypted Transmission
If your audio and video data contents are very important or sensitive, we recommend that you
use encrypted transmission function, to reduce the risk of audio and video data being stolen
during transmission.
Reminder: encrypted transmission will cause some loss in transmission efficiency.
11. Secure Auditing
● Check online users: we suggest that you check online users regularly to see if the device is
logged in without authorization.
● Check device log: By viewing the logs, you can know the IP addresses that were used to log in
to your devices and their key operations.
12. Network Log
Due to the limited storage capacity of the device, the stored log is limited. If you need to save the
log for a long time, it is recommended that you enable the network log function to ensure that
the critical logs are synchronized to the network log server for tracing.
13. Construct a Safe Network Environment
In order to better ensure the safety of device and reduce potential cyber risks, we recommend:
● Disable the port mapping function of the router to avoid direct access to the intranet devices
from external network.
● The network should be partitioned and isolated according to the actual network needs. If
there are no communication requirements between two sub networks, it is suggested to use
VLAN, network GAP and other technologies to partition the network, so as to achieve the
network isolation effect.
● Establish the 802.1x access authentication system to reduce the risk of unauthorized access to
private networks.
● Enable IP/MAC address filtering function to limit the range of hosts allowed to access the
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device.
More information
Please visit Dahua official website security emergency response center for security announcements
and the latest security recommendations.
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