Employee Job Satisfaction
Employee Job Satisfaction
Employee Job Satisfaction
INTRODUCTION
The term “job satisfaction” refers to an employee general attitude towards his job. Job
satisfaction is how content an individual is with his or her job. The employees can be think
that the organisation can be fulfil their requirements such as pay, pension arrangement,
working hours.
It is useful to highlight its important aspects. There are three important dimensions to
1. Employee job satisfaction refers to ones feeling towards ones job. It can only be inferred
2. Employee job satisfaction is often determined by how well Outcomes meet or exceed
formal Requirements. There is greater willingness to invest personal Energy and time in
job performance
3. The terms of employee job satisfaction and job attitudes are typically used
their work roles, which they are presently occupying. Positive attitude towards the job are
conceptually equivalent to employee job satisfaction and negative attitudes towards the
Though the terms employee job satisfaction and attitudes are used interchangeably, there are
difference between the two. Attitudes, as was mentioned earlier, refer to predisposition to
respond. Employee job satisfaction, on the other hand, relates to performance factors.
Attitudes reflect ones feeling towards individuals, organizations and objects. But satisfaction
refers to ones attitudes to a job. Employee job satisfaction is, therefore, a specific subset of
attitudes.
Attitudes endure generally, but employee job satisfaction is dynamic, it can decline even
more quickly that it developed. Managers, therefore, cannot establish the conditions leading
to high satisfaction now and then neglect it, for employee satisfaction constantly.
SOURCES OF JOB-SATISFACTION
A) One benefit of Employee job satisfaction survey is that they Give management an
indication general levels of satisfaction in a company. Surveys also indicate specific areas
employee. In other words, a survey tells how employees feel about their jobs, what parts
of their jobs these feeling are focused on, with department are particularly affected, and
whose feelings are involved ( for example, supervision, employee or staff specialists).
directions as people plan the survey, talk and discuss its result. Particularly beneficial to
the company is, the upward communication when employees are encouraged to comment
For some employees, the survey is a safety valve, an emotional release, and a chance to
get things off their chest. For others, the survey is a tangible expression of management’s
interest in employee welfare, which gives employees a reason to feel better towards
management.
2. The employee job satisfaction survey can help discover the causes of indirect productivity
jobs, unjust treatment and the like. Without proper survey, there could be random
guessing on the part of management employee job satisfaction survey help management
both to get a better handle on why employees are lagging and to plan better handle
solutions to problems.
3. Another benefit of satisfaction survey is that help management assess training needs.
Usually, employees are given on opportunity how they feel this supervisor performs
certain parts of the jobs, such as delegating work and giving adequate job instruction.
Since employees experience these supervisory acts, their perception may provide useful
4. One of the best uses of employee job satisfaction survey is in the evaluation of the impact
whether the job redesign program recently implemented in the organization has resulted
change data, it is easy to determine what impact the redesigned work has on employee
attitudes.
The study is designed and administered consistent with standards of sound research.
WAYS OF MEASURING EMPLOYEE JOB SATISFACTION:
There are a number of ways of measuring Employee Job Satisfaction. This is not surprising
since hundreds of studies have been conducted over the past three and half decades,
employing varied techniques. The most common ways of measurement include rating scales,
Measurement of employee job satisfaction has come to acquire the same fate as the
Perhaps the earliest of all the known scales of measuring employee job satisfaction is that by
Employee job satisfaction has both functional and dysfunctional consequence. The positive
consequences of employee job satisfaction have already been stated above. An often-
Employee who are dissatisfied with their jobs are prone to managers, this means that even if
satisfaction did not lead to less voluntary turnover and absence, the goal of a satisfied
workforce might be justifiable because it would reduce medical or costs and the premature
The effect of employee job satisfaction goes beyond organizational setting. When employees
are happy with their jobs, their lives away from jobs will be better off. In contrast, the
dissatisfied employee carries that attitude home. Some benefits of employee job satisfaction
accrue to every citizen. These people will hold a more positive attitude towards life in general
and make for a society of more psychologically health people. The employee job satisfaction
helps management in terms of reduced turnover, reduced absences, reduced job stress and
reduced medical and life insurance costs. Additionally, there benefits for society in general.
management are contingent upon fulfilment of several other variables. Take turnover for
instance. Employee job satisfaction may not directly lead to reduced turnover, other facto like
age, financial position, number of dependents and like will have their own say.
It seems that only academician and researchers are interested in employee job satisfaction.
For them employee job satisfaction is a good topic for survey. For them employee job
satisfaction is important and they expect that it is important for others too. For many people,
job is only a source for earning, nothing more, and nothing less. A dissatisfied employee has
any number of off the job activities to find satisfaction. Non job oriented people tend not to
be emotionally involved with their work this relative indifference allows them to accept
frustrating condition at work more willingly. Unfortunately, the number of non job oriented
behavior. There are a number of factors influencing the employee’s job satisfaction. Refers to
the uniqueness of that organization and differentiates it from others. We face some
difficulties in identifying this set of characteristic we do not yet know the various dimensions
or factors of Employee job satisfaction on which we should look fir these characteristic.
Employee tent to prefer jobs that give them opportunities to use skills and abilities and offer a
variety of tasks, freedom and feedback on how well they are doing are some of the most
Employees are concerned with their work environment for personal comfort and for doing a
good job. Temperature, light, noise and other environmental factors should not be extremes.
COMPANY POLICIES:
If the company has policies that can help the employee on the job and of the job then the
employee does his duty effectively. It provides the employee to improve the attitude of
JOB SECURITY:
For employee the man aspects of his job are security. If the employee feels that in company
here he is working then he will be satisfied and performs his duties with commitment.
COMMUNICATION:
is probably the most frequently sited source of interpersonal conflict. An idea, no matter how
would exist when a thought or an idea was transmitted so that the mental picture perceived by
the receiver was exactly the same as that envisioned by the sender.
COMPENSATION AND REWARDS:
practices for rewarding its employee in accordance with their contribution, skill and
competence and their market work. It is developed with in the frame work of organizations
reward philosophy , strategies and policies and contains arrangement in from of processes,
structures and procedures which will provide and maintain appropriate types and levels of
Safety, in simple terms, means freedom from the occurrence or risk of injury or loss.
Industrial safety or employee safety refers to the protection of workers from the danger of the
industrial accidents. An accident free plant enjoys certain benefits. Major ones are substantial
savings in cost, increase productivity, moral and legal grounds. The well being of the
well as mental. The need healthy the workers and health services are to be provided by the
practices for rewarding its employees and practices for rewarding its employees in
accordance with their contribution, skill and competence and their market work. It is
developed with in the framework of organizations reward philosophy, strategies and contains
arrangement in from of processes appropriate types and levels of pay, benefits and other
forms rewards.
CAREER DEVELOPMENT:
A career can define as a sequence but related work activities that provides continuity, and
meaning in a person’s life. Careers are both individually, perceived and society constrained;
not only do people make careers out of their particular experience, but career opportunities in
PERFORMANCE APPRAISAL:
systematic and periodic appraisal process is deemed superior to a casual, intuitive, and at the
promotions, pay increases, layoffs and transfers. It provides such information in advance of
time when it may be needed, they by avoiding spot judgment when a decision must be made.
Training is the formal and systematic modification of behavior through learning, which
occurs as a result of education, instruction, and development and planned experience. The
fundamental aim of guiding is to help the organization achieve its purpose by adding value to
its key resource- the people it employee. Training means investing its people to enable them
to perform better and to empower them to make the best use of their natural abilities.
Individuals with guidance, encouragement and health from their managers as required carry
out personal development are planning. A personal development plan sets out the action.
Empowerment is the process of giving employees more power to exercise control over, and
take responsibility for their work. It provides greater space for individual to use their abilities
by enabling and encouraging them to take decisions close to the point of impact.
Empowerment is about engaging both the hearts and minds of people so that they can take the
Jobs are so structured that individuals can plan, execute and evaluate a complete operation in
the total process personally. Empowerment can speed up decisions making process and
accelerate the response time to meet the changing needs of the customer, release creativity of
employee, provide for greater job satisfaction, motivation and commitment, give people more
responsibility.
CEMENT MEANS:-
Cement is a mixture of limestone, clay, silica and gypsum. It is a fine powder which when
mixed with water sets to a hard mass as a result of hydration of the constituent compounds. It
India, being the second largest cement producer in the world after China with a total capacity
of 151.2 Million Tons (MT), has got a huge cement industry. With the government of India
giving boost to various infrastructure projects, housing facilities and road networks, the
cement industry in India is currently growing at an enviable pace. More growth in the Indian
cement industry is expected in the coming years. It is also predicted that the cement
production in India would rise to 236.16 MT in FY11. It's also expected to rise to 262.61 MT
in FY12.
The cement industry in India is dominated by around 20 companies, which account for
almost 70% of the total cement production in India. In the present year, the Indian cement
companies have produced 11 MT cement during April-September 2009. It took the total
INDUSTRY BACKGROUND
The history of the cement industry in India dates back to the 1889 when a Kolkata-based
company started manufacturing cement from Argillaceous. But the industry started getting
the organized shape in the early 1900s. In 1914, India Cement Company Ltd was established
in Porbandar with a capacity of 10,000 tons and production of 1000 installed. The World War
I gave the firstinitial thrust to the cement industry in India and the industry started growing at
Association of India was set up to create public awareness on the utility of cement as well as
The cement industry in India saw the price and distribution control system in the year 1956,
established to ensure fair price model for consumers as well as manufacturers. Later in 1977,
government authorized new manufacturing units (as well as existing units going for capacity
enhancement) to put a higher price tag for their products. A couple of years later; government
introduced a three-tier pricing system with different pricing on cement produced in high,
Cement industry, in any country, plays a major role in the growth of the nation. Cement
industry in India was under full control and supervision of the government. However, it got
relief at a large extent after the economic reform. But government interference, especially in
the pricing, is still evident in India. In spite of being the second largest cement producer in
the world, India falls in the list of lowest per capita consumption of cement with 125 kg. The
reason behind this is the poor rural people who mostly live in mud huts and cannot afford to
Despite the fact, the demand and supply of cement in India has grown up. In a fast
developing economy like India, there is always large possibility of expansion of cement
industry.
GLOBAL SCENARIO:
Cement is a key infrastructure company. It has been decontrolled from price and distribution
on 1st march, 1989 and deli censed on 25th July, 1991. However, the performance of industry
and prices of cement are monitored regularly. The constraints faced by the industry are
La farge, France
Holcim, Switcherland
Vicat, France
Cemex, Mexico
Italcementi, Italy
The cement industry comprises of 125 large cement plants with an installed capacity of
148.28 million tones and more than 300 mini cement plants with an estimated capacity of
11.10 million per annum. For the development of the cement industry ‘Working group of
cement Industry’ was constituted by the Planning Commission for the formulation of X Five
Year Plan.
The Working group has projected a growth rate of 10% for the cement industry during the
plan period and has projected creation of additional capacity of 40-62 million tones mainly
TECHNOLOGICAL CHANGE:
Cement industry has made a tremendous change strides in technological up gradation and
assimilation of latest technology. At present ninety three per cent of the total capacity in the
industry is based on modern and environment-friendly dry process technology and only seven
per cent of the capacity is based on old wet and semi-dry process technology. There is
tremendous scope for waste heat recovery in cement plants and thereby reduction in emission
level. One project for co-generation of power utilizing waste heat in an Indian cement plant is
being implemented with japans assistance under Green Aid Plan. The induction of advanced
technology has helped the industry immensely to conserve energy and fuel and to save
materials substantially.
INDIAN SCENARIO
India is the world's second largest producer of cement with total capacity of 219 million tones
were 159.43 million tones (MT) increasing by 12 per cent over 142.23 in 2008-09. Cement
production during 2009-10 was 160.31 MT an increase of 12.37 per cent over 142.65 MT in
2008-09.
Moreover, the government’s continued thrust on infrastructure will help the key building
material to maintain an annual growth of 9-10 per cent in 2010, according to India’s largest
In January 2010, rating agency Fitch predicted that the country will add about 50 million tone
cement capacity in 2010, taking the total to around 300 million tone.
NEW INVESTMENTS:
Cement and gypsum products have received cumulative foreign direct investment (FDI) of
US$ 1.71 billion between April 2000 and February 2010, according to the Department of
In January 2010, Swiss cement company Holcim announced plans to invest US$ 1 billion
for setting up 2-3 green field manufacturing plants in India in the next five years. The
expansion will take the company’s total cement-making capacity to 60 mtpa (million
Madras Cements Ltd is planning to invest US$ 178.4 million to increase the
April 2011.
Monnet Ispat& Energy (MIEL) will set up cement plants in Chhattisgarh and Gujarat
with an investment of about US$ 527.9 million. Work on the two plants will begin in the
Cement.
Ambuja Cements, the country’s third-largest cement maker, plans to spend around US$
756.3 million to expand its capacity to 24 mtpa from the current 19 mtpa by year-end to
Dalmia Cement has increased its stake in OCL India to 45.4 per cent from 21.7 per cent at
an investment of US$ 38.24 million as part of its plan to expand its footprint in eastern
India.
In April 2010, French cement maker Vicat bought 51 per cent in Bharathi Cement.
Ultratech Cement, the country’s second-largest cement maker and a part of Aditya Birla
group is acquiring Dubai-based ETA Star Cement for an enterprise value of US$ 382.1
million.
GOVERNMENT INITIATIVES:
Government initiatives in the infrastructure sector, coupled with the housing sector boom and
urban development, continue being the main drivers of growth for the Indian cement
industry.
Increased infrastructure spending has been a key focus area. In the Union Budget 2010-
11, US$ 37.4 billion has been provided for infrastructure development.
There are some varieties in cement that always find good demand in the market. To know
their characteristics and in which area they are most required, it will be better to take a look at
The rate of hydration heat is found lower in this cement type in comparison to PPC. It is most
This cement is beneficial in the areas where concrete has an exposure to seacoast or sea water
or soil or ground water. Under any such instances, the concrete is vulnerable to sulphates
attack in large amounts and can cause damage to the structure. Hence, by using this cement
one can reduce the impact of damage to the structure. This cement has high demand in India.
The texture of this cement type is quite similar to that of OPC. But, it is bit more fine than
OPC and possesses immense compressible strength, which makes casting work easy.
4. ORDINARY PORTLAND CEMENT (OPC):
Also referred to as grey cement or OPC, it is of much use in ordinary concrete construction.
In the production of this type of cement in India, Iron (Fe2O3), Magnesium (MgO), Silica
(SiO2), Alumina (AL2O3), and Sulphur trioxide (SO3) components are used.
As it prevents cracks, it is useful in the casting work of huge volumes of concrete. The rate of
hydration heat is lower in this cement type. Fly ash, coal waste or burnt clay is used in the
production of this category of cement. It can be availed at low cost in comparison to OPC.
Made of iron, coke, limestone and iron scrap, Oil Well Cement is used in constructing or
fixing oil wells. This is applied on both the off-shore and on-shore of the wells.
7. CLINKER CEMENT:
Produced at the temperature of about 1400 to1450 degree Celsius, clinker cement is needed
in the construction work of complexes, houses and bridges. The ingredients for this cement
8. WHITE CEMENT:
It is a kind of Ordinary Portland Cement. The ingredients of this cement are inclusive of
clinker, fuel oil and iron oxide. The content of iron oxide is maintained below 0.4% to secure
whiteness. White cement is largely used to increase the aesthetic value of a construction. It is
preferred for tiles and flooring works. This cement costs more than grey cement.
Apart from these, some of the other types of cement that are available in India can be
classified as:
Founded by the promoters of Sakshi Telugu daily and Sakshi TV, Bharathi Cement
Corporation Limited produces superior quality cement which help you to sets new standards
in construction. Driving this venture is a dynamic team led by Sri Y.S. Jagan Mohan Reddy
and senior professionals with vast experience in power, cement and infrastructure.
The company was formerly known as Raghuram Cements ltd and changed its name to
Pradesh, .The . The company had set up the cement plant in September 2009.
quarries. The company has also tied up with RTTP for Fly Ash and Slag will be procured
Bharathi Cement Corporation Pvt Ltd., headquartered in Hyderabad, has set up a cement
(Village), Kamalapuram (Mandal), Kadapa (Dist), Andhra Pradesh. Bharathi Cement will be
supplying cement to six states in Southern India - Andhra Pradesh, Tamil Nadu, Karnataka,
“The first phase to supply 2.5 million tone (mt) is ready for production and the Phase-II of
2.5 mt will be ready in the last quarter of 2010,” the company said in a press release.
“Bharathi Cement will initially focus on Andhra Pradesh, Tamil Nadu, Karnataka, Goa,
Kerala and parts of Maharashtra. It will gradually increase its pan-India presence through
organic and inorganic growth,” the company added, saying 50 per cent of the company's
capacity of producing 360 tons per hour to produce a range of high quality cements such as
OPC, PPC, PSC’BCC,. With claims of being the largest in the world with a 360 tone per hour
grinding capacity, is also planning to set up a thermal-based captive power plant at the plant
Vicat S.A. is France's third-largest producer of cement, concrete and granulates, and also
holds a strong share in these markets in the United States, through its National Cement
Company subsidiaries in Alabama and California. Vicat produces more than 17 million tons
of cement In a bid to increase its presence in the Indian market, French cement major Vicat is
set to acquire a 51-per cent stake in Bharathi Cement Company Ltd, promoted by Y S Jagan
Mohan Reddy, MP, from Kadapa and son of late Y S Rajasekhara Reddy, former Chief
Bharathi Cement is committed to take this business to a market leading position and already
Telephone 08563-200400
Web www.bharathicement.com
CEMENT PLANT
ORGANIZATIONAL STRUCTURE:
Using the basic object types – constructs of relationships is built to mirror the
business edifices and processes. By assigning object characteristics, validations,
requirements etc, we can capture complex organizational realities with relative
ease.
PROCESS FLOW:
• Before creating all of the other necessary objects and relationships, the user
must first create a root organizational unit. Once one organizational unit has
been created, it is recommended to create the appropriate organizational units
below it.
• Jobs may be created after an organizational unit exist.
INPUTS:
Organization chart
Jobs if Required
Positions
Position Details like Position Type, Position Sub Type, Department, and Sub
department.
Every organization has its organizational structure. According to this every employee has
some specific work. The work also depends upon their levels. As per their levels in different
Bharathi Cement manufactures and distributes its own main product lines of cement. We aim
to optimize production across all of our markets, providing a complete solution for customer's
needs at the lowest possible cost, an approach we call strategic integration of activities.
Cement is made from a mixture of 80 percent limestone and 20 percent clay. These are
crushed and ground to provide the "raw meal”, a pale, flour-like powder. Heated to around
1450° C (2642° F) in rotating kilns, the “meal” undergoes complex chemical changes and is
transformed into clinker. Fine-grinding the clinker together with a small quantity of gypsum
produces cement. Adding other constituents at this stage produces cements for specialized
INFRASTRUCTURE:
EDUCATION:
program covers augmenting furniture resources, inculcate a culture of sports and thus
extended support of aiding the Government School by providing sports accessories etc.,
HEALTHCARE:
SECURITY:
Bharathi cement has introduced accidental insurance scheme for masons. Each mason is
covered for an amount of Rs.1,00,000 for one year under this scheme. The premium is paid
by Bharathi Cement Corporation Limited. This is a great moral booster for masons and their
families.
Excellency award
Glamme award
HR FUNCTION
MARKETING FUNCTION
FINANCE FUNCTION
PRIMARY DATA:
The primary data has been collected through the Questionnaire. The Questionnaire
has been properly prepared in order to cover all the Information required for the study. The
primary data has been obtained by interaction with the officials and staff in the division in the
organization and also obtained through the Questionnaire distributed to the persons in
different departments in that particular division
SECONDARY DATA:
The secondary data has been collected through by the Manuals and also from old records
available in the organization. Some other data also collected from the websites earlier
researches and published books
RESEARCH DESIGN:
SAMPLING PROCEDURE:
Here the researcher follows the simple random sampling for conducting survey and in detail
sampling procedure is convenience sampling. This procedure is adopted based on the
convenience of the researcher time and money constraints.
POPULATION:
Population includes all the employees working in Bharathi cement corporation private
limited. Total population is 120.
SAMPLE SIZE:-
The researcher has allowed doing the project in particular division in the organization. The
study is limited to only that particular division.
Keeping in view of the above objectives of the study, an objective type Questionnaire is
prepared and distributed to 50 persons for the sample and collected opinions.
RESEARCH INSTRUMENT:
The research instrument that is used in this study is structured questionnaire. A questionnaire
consists of a set of questions presented to the respondents for their answers. The researcher
has used questionnaire as the instrument of research, to collect the information. A
questionnaire consists of open ended, closed ended and likert 5 scale model questions to the
respondents.
SAMPLING UNIT:
Respondents have been selected from different wings of the Bharathi cement corporation
private limited.
PERCENTAGE ANALYSIS:
In the research various percentage are identified the analysis and they are presented
pictorially by way of bar diagrams and pie charts.
CONCLUSION
CONCLUSION
and Implications for further research The literature review indicates there are many factors
which help in achieving job satisfaction The factors may be the type of work assigned to
them; work environment, work design etc. Salary is certainly an important factor but it
always doesn’t play such a big role as it looks. Non-monetary benefits play a bigger role at
large. Therefore, organizations have to have a intellect think on their HRM system on a
regular basis so that it helps in improving the system, work environment, decreasing the job
stress and finally leading to job satisfaction and more job involvement. Future studies can
focus on factors such as mentoring, coaching and personal development plans influencing job
satisfaction. The next generation employees, the Z generation is a completely different breed.
Researches focused on understanding what influences the job satisfaction of these employees
When it comes to mobilizing your troops, your success is mainly based on your ability to
work with emotions. This means that you need to create an environment that is adapted to the
plays a major role in creating favorable sentiments towards your organisation for your
employees. People who are encouraged to grow and develop are more likely to produce more
efforts, push beyond their boundaries and deliver value in any task they undertake.
For example, you could implement a recognition program that goes in that sense to boost
people’s motivation. A program recognising efforts and based on merit will provide the
ENCOURAGE COMMUNICATION
between employees. There is a whole bunch of tools that can facilitate communication: from
project management software, to instant messenger app or live chats, to internal newsletters.
Before you do anything, you should figure out what type of tool your employees will be more
responsive to. That tool should also align with your work culture and fit within your current
processes. With careful analysis, you will be able to implement a system that is well suited to
your organisation.
Your employees not only need to feel at ease within their workplace, but also useful. Your
organisation is a project on its own which should be exploited to its full potential.
Have a company blog? Invite your employees to write articles. Have a project that requires a
lot of resources? Ask them how they think they could contribute and provide them with an
opportunity to do so.There are thousands of ways to involve your employees, which in turn,
recognition, such as a smile in the morning, a compliment, or just providing an attentive ear,
are mindful touches which can have a great impact. However, we should not neglect the
physical and financial aspects attached to employee wellbeing. Financial security brings the
peace of mind needed to focus our minds on other things than paying the bills when we’re at
work. Providing guarantees of medical care or retirement support are examples of actions that
will help preserve the mental health of your workers as well as their families.
Personal accomplishment is at the top of Maslow’s pyramidal hierarchy of needs. That’s why
it’s not surprising many of us develop a thirst for continuous learning and development.
When you offer training opportunities, you give your employees the chance to deepen their
knowledge and get specialised in a field they enjoy. As a matter of fact, training program are
And don’t worry, bettering their skills will not increase their likeliness to fly away. It’s
actually an investment (and not an expense) your make for your employees which encourages
them to stick around. Who wouldn’t want to know that they are worth investing in them?
Whether employees seek internal or external training, you should allocate them some time to
Feedback can be seen as a form of recognition when it is constructive and well presented.
Satisfaction goes through a two-sided dialogue, giving you the opportunity to learn about the
challenges your employee is confronted to, as well as the aspects they enjoyed the most about
their job. Good feedback can be defined by three criteria: its promptness, its frequency, and
its precision. It’s important to provide feedback quickly, as regularly and as often as
Also, don’t forget to organise a follow-up. This way you will be able to provide the necessary
support to help them improve and demonstrate the importance you attach to their own success
Did your organisation just win a prestigious award? Have you been mentioned as an
employer of choice or just acquired a major new account? Any of these are good reasons to
highlight your employees as a team as well as recognise their individual efforts. How should
For example, if you’d like to congratulate someone in particular to make them standout, there
are many ways in which you could communicate your appreciation and recognition. But in
the end, what actually matters is not how much you spend but how much you care. And that
Christen, M., Iyer, G. and Soberman, D. (2006). Job Satisfaction, Job Performance, and
Effort: A Reexamination Using Agency Theory, Journal of Marketing, January, Vol. 70,
pp. 137-150
Psychology, 4 (5) , 11 – 16