Smt.

Indira Gandhi College of

Engineering,
Navi Mumbai. Estd. 1993-94

(Approved by AICTE New Delhi & Govt. of

Maharashtra, Affiliated to University
of Mumbai)

Topic: Short proposal

Topic Name: Proposal on Hotel & Resort

Year: Third Year Branch: Electrical TE

Name of Students Roll No

Mathura Gawande 19
Aishwarya Kalbhor 31
Ketan kope 36
Aakansha Gurav 24
Table Of Content:

SR.N TOPIC NAME PG REMARK

O NO

1. PRODUCT 3
2. PROCESS/STEPS 5
3. LOCATION ADVANTAGES 7

4. LAYOUT PLANNING 13
5. CAPACITY PLANNING 20
6. PRODUCTION AND 22
OPERATION PLANNING

7. Quality Requirement 23
8. Quality Assurance and 24
Quality Control Plan
9. conclusion 26
 1. PRODUCT

ABOUT THE PROJECT

To set up a Hotel cum Resort having all the modern facilities in an area of 20
Acres in Jaipur, Rajasthan.

TOURISM AND HOSPITALITY INDUSTRY AT A GLANCE

It is boom time for India's Tourism and Hospitality sector. Driven by a surge
in business traveler arrivals and a soaring interest in India as a tourist
destination, for the previous years has been the best year till date, with foreign
visitor arrivals reaching a record 3.92 million, resulting in international
tourism receipts of US$ 5.7 billion.
Boom time!
According to global hotel and hospitality consulting firm, HVS International,
the strong performance in tourist arrivals in 2005 can be attributed to a strong
sense of business and investment confidence in India inspired by:
➢ India's strong GDP performance
➢ Strengthening of ties with the developed world, and
➢ Opening of sectors of the economy to private sector/ foreign investment.
The efforts made by the Ministry of Tourism & Culture in the last few
years have had a salutary effect on India's tourism industry.
➢ Foreign tourist arrivals are expected to witness a growth
of 78 % in the coming years.
 ➢ Growth in foreign exchange earnings is expected to be of the order of 122
%.
➢ As per estimates, on an average, about 3.1 million additional jobs per year
have been created directly and indirectly in the tourism sector in the last
four years.
India is fast emerging as one of the most enticing destinations for the global
leisure traveler. The Incredible India campaign has also been a huge success.
 Growth in the tourism and Growth in the tourism and hospitality sector

GD Employm Visitor Personal Capital Government

P ent Exports T&T Investment Expenditure

Real Growth) .8% 1.4% 10.9% 6.9% 8.3% 7.7%

An economic growth engine
 As an engine for economic growth, the tourism and hospitality sector cuts
across the rural-urban divide, and bridges economic boundaries. According to
The World

Travel & Tourism Council’s 2006 Travel and Tourism Economic Research,
the travel and tourism sector in India is expected to generate a total demand of
US$ 53,544.5 million of economic activity in 2006, accounting for nearly 5.3
% of GDP and 5.4 per cent of total employment.
According to the report, the sector is expected to grow at a rate of 8.4 per cent
in 2006 and by 8 per cent per annum, in real terms, between 2007 and 2016.

(Outlook for the 6

1.0% 7.8% 6.7% 7.8% 6.1%
next 10 years) .6%

Source: The World Travel & Tourism Council,

2. PROCESS/STEPS

Following are the necessary steps required to construct a world class Hotel
& Resort.

Acquisition of Land Feasibility Study.

Market and financial analysis and projections Financial Closures by
Banks or Investors.
Finalization of the Layout
Completion of site survey, design of plant buildings, auxiliary & ancillary
buildings, mechanical utilities, electrical services and system.
Planning for enabling works, like construction waterlines, power lines
and sewerage, office, labor camp; go down, communication facility etc.
Approach and Internal Roads
Employee Hiring Process
Marketing
3. LOCATION ADVANTAGES
Udaipur or Jaipur of Rajasthan will be the Suitable Location for putting
up a world class hotel and resort and also the safest state in India in
terms of Law & Order.
❖ It offers to its tourists a safe and secure environment.
❖ It is also very easily accessible by Air,
Train and Road. It is also the leading tourist Destination
State of India will start getting International Chartered
Flights in view of extended Airport run way of Jaipur Airport. Many
International Chartered flights are operating from Jaipur Airport.
Rajasthan is going to make headway in the area of spiritual tourism, eco-
tourism, health tourism and rural tourism. Heritage tourism, which is one
of the strengths of Rajasthan Tourism, is going to be strengthened further.
❖ Efforts are also being made to facilitate shooting of films in Rajasthan.
According to him, Rajasthan is one of the most favored destinations of
film industry.
❖ Rajasthan continues to be one of the most favorite tourism destinations
in the world witnessing an unprecedented growth of more than 50 percent
in domestic and foreign tourist influx.
❖ With a record arrival of more than 6 lakh foreign tourists and 125 lakh
 domestic tourists during the year 2003, Rajasthan has been one of the
most popular destinations for all.
❖ On one hand the beautiful sands of Jaisalmer saw the footprints of over
1.32 lakh domestic visitors while the City of Lakes, Udaipur enthralled
more than 1.5 lakh foreign tourists with its capturing landscapes of
serene waters and green hills.
❖ The charm of Mt. Abu and the sculptures of Dilwara continue to reign
over the hearts of travelers with the number of arrivals being more than
a lakh.
❖ The potential of Eco-tourism and wild life viewing has also grown with
a constant increase in number of vacationers visiting Sariska, Bharatpur,
Siliserh, Sawai Madhopur and other parts of the state.
Advantages of Hotel and Resort Setup in Rajasthan The
Government of Rajasthan has accorded a high priority to attract private
investment in tourism sector.
❖ To facilitate the investors, appropriate amendments have been made in
the relevant rules for conversion and allotment of land in rural
and urban areas. It has facilitated the conversion and allotment of land
for setting up of tourism units in the state by private sector initiative.
❖ A Land Bank has been set up in RTDC/DTAC to provide land.
❖ A Ropeways Act is also in place and rules for implementation of ropeway
projects under private sector participation are being finalized
INVESTMENT IN RAJASTHAN TOURISM SECTOR
 The investment requirements in providing efficient support infrastructure for
these tourist circuits are estimated at Rs. 18377 million. A further Rs. 1541
million would be required

for coming years for developing accommodation facilities. The estimated

sector-wise investment requirement is presented in the following table:
Accommodation
Transportation/
4496
Airports 6116
Roads 3779
Power Supply 1668 Sewerage 1305 Water Supply 586
Telecommunication 430
Sites 240
Wildlife Sanctuaries 140
Site Interpretation 1077 En Route Facilities 43
Facilities
Training Institute 39

Total 19918

Source: Master plan for development of tourism

 FAIRS – FESTIVALS AND CULTURAL PROGRAMMES
The Fairs and festivals of Rajasthan are the example of State's lively cultural
heritage. Through the organization of these fairs and festivals and cultural
programs, attracting tourist makes tourism promotion. They have a great
appeal for tourists. Department by organizing the world known annually fairs
and festival, tends to promote the prosperous cultural heritage of State.

MICE (Meetings, Incentives, Conventions and

Exhibitions)
The Rajasthan Meetings, Incentives, Conventions and Exhibitions market is
one of the exciting and the fast growing one. Trends indicate that travel agents,
tour operators, hotel companies, cruise companies are all eyeing the Rajasthan
MICE market as one with great potential for future growth….

FILM LOCATIONS
Rajasthan is a film maker's delight! The land has lush green forests and
wetlands as opposed to its pure sand deserts. Add to it, the aroma of history
and architecture that surrounds the state. People live in the timeless tradition
and have kept their bygone era alive. Color reflects in every fold of life and its
picturesque locations. This attracts Film Units, Script Writers and Directors
from all over the world to come & shoot in Rajasthan.
Every film maker of Bollywood has at least one song dance
Particulars Incentives

Exemption in Luxury Tax: 100% exemption of Luxury Tax for a period of 7 years.
Exemption in Stamp Duty: 50% exemption in stamp duty for a period of 7 years

Other Incentives: a. 50% exemption of entertainment tax for seven years;

b. 50% exemption of electrical duty for seven years;
c. 50% exemption from conversion charge; and/or
d. 50% exemption from mandi tax for seven years.
sequence shot in front of the Monuments and Forts of Rajasthan. Scenes
requiring the royal flavor can never miss the city palace of Jaipur or Umair
Bhawan of Jodhpur.
INCENTIVES
New Tourism Units such as Hotels/Lodging Houses

Interest Subsidy to tourism 5% Interest subsidy and wage /employment subsidy would

Units such as Hotel, Motel be made available to eligible investor during the operative etc.: period of the scheme.
An additional interest subsidy of 1% shall be made available to SC/ST Entrepreneurs.
4. LAYOUT PLANNING
The following are the proposed layout required for the Hotel and Resort:
Hotel Rooms & Suites
The hotel will be of stylish, comfortable, wellfurnished and air-
conditioned rooms with contemporary luxury and gracious service.

Banquet and Conference

The Hotel will have a banquet hall with a capacity of 150 and
400 for parties, banquet hall also be used for exhibitions/events. The banquet
hall is very essential for the hotel and will be done in a western concept. There
will be 1 conferencing hall for business meeting, conference and gathering etc.
the hall will be equipped with all the modern conferencing aids.
Restaurant and Bar
The hotel will be having 2 nos. of restaurant, a Lounge Bar and a coffee
shop, which will be offering a choice of continental, Chinese and
variety of food from Indian cuisine, with live piano music, and one
open restaurant with the above amenities for the outside visitors.

The bar will be well stocked with best of spirit and wine where guests can
spend their time with gossiping watching television .
Other Facilities in hotel Travel Desk
The hotel will also have a Travel Desk, which will help visitors to gather
information and sketch a tour for visiting the tourist place.

Pick up Facility
The hotel will also be having a Pick-up facility, the company will be buying
vehicles to pick the guests from the suitable place.

Business Center
The business center is equipped with the latest office automation equipment
to provide secretarial services and allied services like courier
services, E-mail services,
Telecommunication services and other support services.

Currency Exchange Facility

The hotel will also provide the currency exchange facility to overseas guests.
Resort Complex Cottages
The Resort will be having good nos. of cottages with a refreshing mix
 of style and spacious elegance, our guest rooms and suites will be
offering peace and tranquility as well as the comforts of modern day
living.

Ayurveda Centre
The resort will be having an Ayurveda center. Ayurveda is the alternative
medicine of Indian tradition, originated in ancient times. It is a natural healing
science for cure, prevention or rejuvenation of the body, based on the use of
herbs or herbal medicines.

Kids Arena and Board Games

The Resort Complex will be having a separate area for the kids; Kids Arena for
children to have fun and play the time while visiting the Resort. The Resort
will be having an area for board games, which will provide additional options
for the guests to spend excellence time in the Resort.
Banquet and Conference
The Resort will be having a banquet hall with a ca party of 120 for parties,
 banquet hall also be used for exhibitions/events. The banquet hall is very
essential for the Resort and will be done in a western concept. There will be 1
conferencing hall for business meeting, conference and gathering etc. the hall
will be equipped with all the modern conferencing aids.

Lounge Bar
The resort will be having a Music Lounge & Weekend Disco Theque
- Equipped with the latest sound & a Light system, the disco is for
those who are young at heart. The zeal to dance & enjoy is a welcome
thought. A disco night on every weekend will be arranged.

GYMNASIUM
A gymnasium will be surrounded by state-of-the-art equipment from
the
Life Fitness, USA, the World’s undisputed leader in Gym Equipment.
Equipment will be is available to tone up body muscles and
rejuvenate. Visitors can sweat out superfluous body fat and discover
the fresh self
SAUN
within.

SWIMMING POOL, JACUZZI, SPA, AND STEAM

A swimming pool, which is also an important part
of the club. The swimming pool facility is a must
for any club and thus it will be instrumental
for the
popularity of the club. It will be 1 of the fig.
main basis of marketing the club facilities. There will also a small nearby kid’s
swimming pool. There will be a juice and snack bar along with the swimming
pool to add to the servic Garden
In the proposed project there is also a beautiful and decorated Marriage Garden
and its well-kept gardens infuses a breath of fresh air and fill both young and
old with vitality, which will be provided on rent for the Marriage Purpose or
Big Parties. The capacity of the garden will be around 1000 people with huge
car parking capacity.

HOTEL N
o
 Types of Rooms

- Standard 22

- Deluxe 14

- Suite 04

- Villas 10

Banquet Hall 01

Restaurant 02

Lounge Bar 01

Coffee Shop 01

Gymnasium 01

Kids Arena 01

Ayurveda Centre 01

Administrative Office 01

Laundry 01

Staff Quarters 01
5. CAPACITY PLANNING
Following are the Capacities Planned for the Hotel and Resorts
Proposed Layout
6. PRODUCTION AND OPERATION PLANNING

Year % Capacity Utilization

1st year 50%

2nd year 60%
3rd year 80%
4th year 85%

There will be a high deman d in peak season (Oct – Mar).

 As Rajasthan is one of the major Tourist destinations of India
different kind of travelers all around the world land here for
festivals, heritage visits etc. in peek seasons. Corporate Seminars
Individual celebration events, Marriages etc.

Quality Requirement

The nature of consumer tastes and preferences is changing. A

number of trends have emerged that influence tourist lifestyles, and
leisure and tourism choices –
Focus on increasing personal needs;
More active travel participation;
 More emphasis on historical holiday;
Increasing need for pleasure and food at one place
Variety in entertainment in one place
At present there are many resorts both big and as well as small and
the demand is immense therefore, to cater to this outgrowing
demand; there is imperative need for setting up a greater number of
amusement parks and focus on more on Corporate Tours.
8. Quality Assurance and Quality Control Plan

Quality assurance, or QA for short, refers to planned and systematic

production processes that provide confidence in a product's suitability
for its intended purpose. It is a set of activities intended to ensure that
products (goods and/or services) satisfy customer requirements in a
systematic, reliable fashion. QA cannot absolutely guarantee the
production of quality products, unfortunately, but makes this more
likely. Two key principles characterize QA: "fit for purpose" (the
product should be suitable for the intended purpose) and "right first
time" (mistakes should be eliminated). QA includes regulation of the
quality of raw materials, assemblies, products and components;
services related to production; and management, production and
inspection processes. It is important to realize also that quality is
determined by the intended users, clients or customers, not by society
in general: it is not the same as 'expensive' or 'high quality'. Even goods
with low prices can be considered quality items if they meet a market
need. The Industrial Revolution led to a system in which large groups
of people performing a similar type of work were grouped together
under the supervision of a foreman who
 Quality control emphasizes testing of products to uncover defects, and
reporting to management who make the decision to allow or deny the
release. Whereas quality assurance attempts to improve and stabilize
production, and associated processes, to avoid, or at least minimize,
issues that led to the defects in the first place. To prevent mistakes from
arising, several QA methodologies are used. However, QA does not
necessarily eliminate the need for QC: some product parameters are so
critical that testing is still necessary. QC activities are treated as an
integral part of Total quality management.

Using this Quality Plan to monitor and control quality by:

❖ Analyzing Issues

❖ Issues rectification process to be set.

❖ Identifying the quality control tasks needed to control quality

❖ Creating a Quality Control Plan, by scheduling the control

activities

❖ Listing the quality assurance activities required to assure quality

❖Building a Quality Assurance Plan, by creating an activity schedule

 Conclusion :-

The Hotel and resotre provides the good service for their client with
their variety service. But still this Hotel and restore needs to improve their
service to archive the target of their cutromes . if they improve all this the
customers will get happy and will enjoy with service.