Cerina

Cerina
Studio
Our Company
It is our goal at Cerina studio to incorporate and
seamlessly integrate the unique experiences that
we have acquired while perfecting Artificial
Intelligence (AI), Machine learning (ML), Natural
Language Processing (NLP), and deep Learning
development. Powered by our 180+ language
technology, the studio kit provides a complete
conversational experience. The android keyboard
and intent technology platform were developed
over many years of learning and development.
Some businesses may operate in English as their

default language, but other businesses may use
their native language or a mix of multiple
languages. Engaging consumers from different
linguistics backgrounds requires enterprises to
speak their language. With 180+ languages
supported, the Cerina Studio platform serves your
customers in their preferred language and style,
making AI-powered conversations more meaningful
and enabling growth.
Reimagining
Conversations
Using AI across
Businesses
Automated conversations will
provide an opportunity to better
understand and serve the
consumer.Cerina Studio helps
enterprises identify and capitalize
on these new opportunities.
Cerina
Conversational
Platform
Conversations, be it text or voice, are an essential component
of any business transaction and customers tend to rate a
business on the sheer quality of the conversations they have
had while conducting business. Bottom line is Conversations
are an inherently human activity. Cerina Studio’s
Conversational Platform with its innovative language-based
AI technology incorporates this human element in your
conversations.
It is challenging, time-consuming and complex to build an
effective intelligent virtual assistant. The process involves
identifying use-cases, creating custom workflows, developing
bots, designing conversations, integrating custom features,
and stress testing. Cerina studios-Specific smart skills are
pre-built conversational journeys designed by conversation
designers and linguist experts, so you do not need to start
from nothing. Our Natural Language models are tailored to
e-commerce, Telecom, Insurance, Financial lending, and
Gaming.
Cerina Custom
Keyboard
Cerina’s Custom Keyboard helps you discover,
recommend, and find products, solutions, and services
that meet your specific needs. Utilize Cerina Studio’s
Custom Keyboard’s inherent power by leveraging user
behavior. Promote your products and solutions now
when consumers need them. Your brand will receive
much-needed visibility and recall value with our custom
keyboard. Any independent business can order a
customized keyboard from Cerina Studio. The Cerina
keyboard technology can be branded by enterprises for
integration into their application or device’s keyboard.
These can be deployed on any platform and can be
leveraged by enterprises.
Cerina Analytics
Platform
Understanding your users’ interactions with your
Intelligent Virtual Assistant and gaining actionable
insights will help you to improve your key metrics and
customer experience. Get real-time insight into what
your users are doing on your bot and why. Measure
and analyze key metrics to better understand users’
intent, improve the chat experience and increase goal
completion.
1. Use conversational analytics to understand your
customers.
2. Optimize your business process by tracking top
queries. Track top queries to optimize your business
process.
3. Conversations are higher when audience
segmentation is used.
Cerina Live Agent
We create a memorable customer and agent

experience with live agent.
Cerina
Conversational SDK
With a low code conversation studio, you can

turn complex business processes into intuitive
conversations. For a variety of industry- specific
use cases, the Cerina team has built a library of
smart skills that are pre-built by our expert
team of conversation designers
Cerina
Recommendation
Engine
Recommendations can enable users to make

effective decisions, no matter what their
business or leisure is. Enhance the user
experience by integrating one of the most
powerful AI targeting tools into your platform.
Provide relevant suggestions on the go with
Cerina studio’s recommendation engine. By
implementing a recommendation engine, you
can significantly increase your business
revenue, user interest and other metrics.
Cerina Intent Engine
You can build your bot most quickly by

leveraging past customer conversations. The
intent engine combines customer intelligence
elements based on recency and frequency by
using the obtained behavioral analysis across
various channels in real-time. The technology
uses artificial intelligence and language to
convert a user’s action into real-time user
intent, which can be used to identify customers’
goals. It enriches the conversational experience
(whether voice or text) with one-step access to
real-time information.
The intent engine can be used for bots and
smart voice assistants across all operating
systems and devices.
Cerina Discovery
Engine
Skip the search and bring the richness of AI directly into
your chats. Discover updated content, find relevant
information, and get things done in your moment of
need. Cerina Studio’s Discovery Engine focuses on
organization and discovery of content based on the
user’s intent and content provided by brand partners.
Integrate Discovery Engine with your enterprise’s user
interface or chatbot for day-to-day usage – be it
entertainment, utility, banking, etc., and access ready
content on the fly from our brand partners. Our 100+
brand partners cater to over 900+ categories that have
been pre-defined in Discovery Engine.
STUDIO SHODWE
Contact Us
+91-40-4033 7000
[email protected]
https://www.cerinastudio.com/
KeyPoint Technologies, RAJAPRAASADAMU,

Level 2, Wing 1B & 2,
Botanical Gardens Road,
Kondapur, Hyderabad – 500084
Thank You

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Cerina

Some businesses may operate in English as their

We create a memorable customer and agent

With a low code conversation studio, you can

Recommendations can enable users to make

You can build your bot most quickly by

KeyPoint Technologies, RAJAPRAASADAMU,

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