Building Information Modelling (BIM) Adoption and Implementation Enablers in AEC Firms - A Systematic Literature Review
Building Information Modelling (BIM) Adoption and Implementation Enablers in AEC Firms - A Systematic Literature Review
Building Information Modelling (BIM) Adoption and Implementation Enablers in AEC Firms - A Systematic Literature Review
To cite this article: Behzad Abbasnejad , Madhav Prasad Nepal , Alireza Ahankoob , Araz
Nasirian & Robin Drogemuller (2020): Building Information Modelling (BIM) adoption and
implementation enablers in AEC firms: a systematic literature review, Architectural Engineering and
Design Management, DOI: 10.1080/17452007.2020.1793721
Introduction
Building Information Modelling (BIM) is a current innovation initiative contemplated to overcome
problems such as low productivity within the Architecture, Engineering and Construction (AEC)
industry. Due to the various approaches towards its definitions and interpretations, there exists a
lack of consensus on what the term ‘BIM’ actually signifies. These range from technology to method-
ology and/or process-oriented approaches. As a result of the multifaceted and systemic nature of BIM,
this study necessarily considers it a methodology in support of Succar’s definition: ‘a set of interacting
policies, processes and technologies generating a methodology to manage the essential building
CONTACT Behzad Abbasnejad [email protected] School of Property, Construction and Project Manage-
ment, RMIT University, Melbourne, VIC 3000, Australia
© 2020 Informa UK Limited, trading as Taylor & Francis Group
2 B. ABBASNEJAD ET AL.
design and project data in digital format throughout the building’s life-cycle’ (Succar, 2009).
Resultantly, BIM implementation entails a set of activities that allow for the introduction of transfor-
mative concepts and tools (revolutionary or evolutionary) into an organisation (Succar, Sher, &
Williams, 2013).
The successful implementation of BIM can engender increased productivity between all involved
actors, and is therefore beneficial to the entire construction supply chain (Grilo & Jardim-Goncalves,
2010; Papadonikolaki & Wamelink, 2017). Despite the variety of benefits and competitive advantages
that BIM can provide, its full potential still remains overlooked (Ghaffarianhoseini et al., 2017; Son, Lee,
& Kim, 2015). This is partly a consequence of the perceived difficulties associated with BIM implemen-
tation at the organisational level (Ahn, Kwak, & Suk, 2016; Liang, Lu, Rowlinson, & Zhang, 2016).
Though BIM uptake is principally concerned with market competitiveness for most managers, they
were unable to identify a comprehensive strategy to maximise the benefits of BIM implementation
(Brooks & Lucas, 2014).
There are distinguished costs involved in BIM implementation and a substantial amount is typi-
cally spent on overcoming associated implementation difficulties (Ahankoob, Manley, & Abbasnejad,
2019). An organisation may adopt BIM tools and concepts however due to these difficulties, may not
be able to fully realise their benefits, thereby resulting in a wastage of investment and a return to
more traditional approaches.
BIM implementation is a dynamic process and there are a number of influential variables that may
change throughout. There is, however, little research on the dynamics of the change environment
and AEC organisations’ corresponding ability to influence and manage BIM adoption and implemen-
tation within organisational settings. Moreover, there is a lack of explicit BIM implementation guide-
lines, further obstructing clarity over BIM adoption. To this end, a BIM implementation framework has
been developed to provide a greater conceptual basis underpinning the overall implementation
process. This will allow AEC organisations to better adopt and implement more effective processes
and change management practices. The major enablers for successful BIM implementation are ident-
ified through a synthesis of the existing literature on BIM, innovation management, and information
technology systems.
The remainder of the paper is organised as follows. First, we discuss BIM implementation as a
business process change. An overview of methodology is then provided followed by an exploration
of the various dimensions of the BIM implementation framework. Lastly, there is an identification of
the key BIM enablers and their influence on implementation within AEC organisations. Additionally,
we provide a synthesis of literature on the identified enablers and recommend areas for future
research.
people, culture shift, and significant changes in business processes and workflows (Arayici et al.,
2011a; Saka & Chan, 2019). Business process change (BPC) is defined as
an organisational initiative to design business processes to achieve significant improvement in performance
through changes in the relationships between management, information technology, organisational structure,
and people. Any BPC requires a strategic initiative where top managers define and communicate a vision of
change. The organisational environment with a ready culture, a willingness to share knowledge, balanced
network relationships, and a capacity to learn, should facilitate the implementation of prescribed process man-
agement and change management practices. (Kettinger & Grover, 1995)
This definition of BPC has been employed herein as a guide to communicate greater insight into the
key enablers throughout the management process of BIM implementation.
Methodology
This research has been undertaken as a systematic literature review (SLR) based on the procedures
proposed by Kitchenham (2004). A SLR is a means of assessing, interpreting, and synthesising all
available research relevant to a given research domain to identify knowledge gaps and suggest
areas for further investigation (Kitchenham, 2004).
Research questions
This study aims to address the following research questions:
RQ1. What are the key enablers of BIM adoption and implementation process at the organisational level?
RQ2. What are the leading journals in terms of BIM adoption and implementation research?
RQ3. What is the current state of the research and what knowledge gaps exist when it comes to BIM adoption and
implementation enablers for the organisational level?
To address RQ1, the theory of Business Process Change Management has been employed to identify
the key enablers of BIM adoption and implementation at the organisational level. With respect to
RQ2, peer-reviewed papers published in primarily construction management literature and related
journals were reviewed and publication sources were extracted. In regards to RQ3, a number of exist-
ing knowledge gaps were identified through our SLR, and areas for further research were proposed.
Search process
A two-stage approach was utilised to aggregate a pool of related papers. In the first stage, Succar’s
definition of BIM (Succar, 2009) and Business Process Change Management constructs (Kettinger &
Grover, 1995) were adopted as a basis to guide the authors in identifying the initial set of search
strings and keywords (Table 1). Subsequently, the list of construction management journals
suggested by Chau (1997) and Nasirian, Arashpour, and Abbasi (2019) was investigated with the
established search strings and keywords. The results of this stage revealed that only 6 out of the
22 construction management journals listed by Chau (1997) were relevant to the aim of this paper.
In the second stage, a desktop study was conducted using a variety of search engines including
Google Scholar, Web of Science, as well as separate databases such as Scopus to access publications
which were not enlisted by Chau (1997) and Nasirian et al. (2019). Similar to the study of Chan and
Owusu (2017), the authors recognised that the literature review subject in the construction manage-
ment area was not bound to the construction management journals. By adopting the methodologies
of Nasirian et al. (2019), publications from other sectors investigating the same topics were included
(e.g. Information Management and Systems). Additionally, publications from credible construction
management proceedings and related industrial reports were also accumulated. Another cluster of
papers was collected via searching keywords in databases such as the aforementioned Google
4 B. ABBASNEJAD ET AL.
Scholar and Scopus. Further literature sources were identified from both the citation and reference
lists of the reviewed articles.
The established search strings and keywords presented in Table 1 were taken as a basis for the
retrieval in the digital databases. This investigation led to a cluster of 347 papers which were
obtained from 20 different journals. The number of relevant papers and their corresponding
source title is outlined in Table 2 as ‘Initial Number of Papers’. Following this, duplicate studies
were removed and this led to the identification of 208 studies for a thorough analysis. Further
investigation on the 208 number of papers was conducted to test the eligibility of the articles.
The following two sets of broad criteria were considered for eligibility: (1) inclusion and exclusion
criteria; and (2) quality criteria. A more in-depth investigation of the body of the identified 208
papers and application of inclusion and exclusion as well as quality assessment criteria narrowed
down the number of relevant publications to 80 papers for the analysis. The number of filtered
papers in this section are presented as ‘Final Number of Papers’ in Table 2. A summary of the
refinement steps in the SLR procedure and the resulting number of articles are presented in
Figure 1.
. BIM – whilst a broad topic, the papers had to focus on organisational adoption and implemen-
tation aspects
. Language – the paper had to be written in English
. Articles between 2004 and July 2019 were considered for this study
. Journal type – Journals were to be peer-reviewed and of the highest quality
. Conference proceedings – Conferences were to be peer-reviewed and of the highest quality
. Non-peer-reviewed and white papers as well as expression of opinions in non-academic journals
were excluded
. If similar studies by the same author/s were published in more than two conference proceedings,
the one with more detailed content was included (to avoid duplication). Similarly, if a journal
article was an extended version of a conference paper, the journal paper took precedence (as jour-
nals represent more rigorous and in-depth analysis)
Quality assessment
The following criteria were used to assess the quality of the articles:
Data collection
The following data were extracted from each article:
Figure 1. The refinement steps in the SLR procedure and the resulting number of papers.
Data analysis
A pre-defined (priori) coding approach was used to categorise the BIM adoption and implementation
enablers based on the foundational components in Business Process Change Management theory.
These include strategic initiatives, learning capacity, cultural readiness, knowledge capacity,
network relationships, change management, and process and performance management. A priori
coding approach is useful when there is much extant quality literature, knowledge from past
research, and/or existing theory that can be used as an initial organising style to develop or test
new frameworks or models (Crabtree & Miller, 1999). The taxonomy of BIM adoption and implemen-
tation enablers as well as synthesis of the identified 80 papers has been taken to conceptualise a BIM
implementation framework.
Results
The results of the literature review showed that, as a whole, there were eight different journals in
the area of BIM implementation to have published more than two papers (Figure 2). Automation in
Construction was the leading journal with a share of 15 percent of publications. Journal of Con-
struction Engineering and Management was the second leading journal in this area of research.
The remainder of journals as listed in Figure 2 has contributed approximately quality to this
area of research.
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT 7
Figure 2. Distribution of BIM adoption and implementation papers based on publication source.
The results of the analysis led to the development of a framework to help ascertain the role and
significance of key enablers in managing the BIM implementation process. As a result, the following
BIM implementation framework (Figure 3) was conceptualised to analyse the implementation of BIM
within the broader context of business process change management. This framework centres on the
business environment and the characteristics of the AEC industry and/or its associated organisations.
Figure 3 is an illustration of the BIM implementation framework encompassing seven different
components including strategic initiatives, learning capacity, cultural readiness, knowledge capacity,
network relationships, change management, and process and performance management. Following
an in-depth literature review, key BIM enablers for each construct were identified and placed in front
of the component. The details of how each enabler influences BIM implementation in AEC organis-
ations and a categorisation of publications pertaining to these enablers is described in the following
section.
2014). Establishing BIM as a means to merely promote technological capability negates the role of
human and social requirements within BIM implementation. In addition, considering BIM as a reac-
tion to the need for cost reduction and control diminishes BIM as an expense that should be strin-
gently monitored. Consequently, this can limit the resources allocated to BIM implementation as
well as discourage its capacity to change business processes and outcomes. Hence, it is critical for
organisations to have a clear understanding on how BIM adoption supports their organisational
vision, strategies and objectives. Failure to do so may result in organisations missing out on the
benefits of BIM.
Various stakeholders and supply chain partners may have different perceptions of BIM, creating
confusion over what the unique characteristics and benefits actually are (Barlish & Sullivan, 2012).
Moreover, BIM enabled business process is reliant on what is meant by BIM (Malik, Kirti, &
Stephen, 2012). Different people use the term ‘BIM’ to mean different things which causes much con-
fusion about what the unique characteristics and real benefits of BIM are. Understanding the possible
impact implementation may have on these actors and additionally, clarifying the definitions and
scope of BIM during the planning stages may help BIM leaders to alleviate uncertainty and
manage the process more effectively (Arayici et al., 2011a). BIM-related definitions can be extracted
from BIM standards and/or online BIM dictionary platform (Succar & Bolpagni, 2020).
Furthermore, various BIM-authoring software and technologies are available in the market. As
employees have different perceptions and attitudes towards these sets of different software
(Arayici et al., 2011b), proper vendor selection during the initial planning is crucial (Arayici et al.,
2011b; Khosrowshahi & Arayici, 2012; Tsai, Mom, & Hsieh, 2014; Won, Lee, Dossick, & Messner,
2013). Won et al. (2013) found the key criteria for selecting BIM-authoring software as: the degree
that software application supports services of interest, availability of successful cases of the BIM-
authoring software application, interoperability of a software application with other applications,
expected return on investment, the capabilities of the software to handle large models (scalability),
application of software by major supply chain and business partners, and its perceived ease of use.
identifying employee knowledge and experience; (2) identifying areas for improvement in training
and knowledge sharing practices; (3) guiding individuals to seek help when necessary; (4) evaluating
employment applications; and (5) matching competency to specific roles or project requirements. An
individual competency certification as a BIM qualification assessment can be used to facilitate the
recognition of the key expertise within the industry.
The term ‘expertise’ is broad in scope however refers mostly to the possession of extensive knowl-
edge about particular tools, techniques or managerial domains of the BIM implementation process.
The lack of BIM expertise is a major obstacle to BIM implementation (Eadie, Browne, Odeyinka,
Mckeown, & Mcniff, 2013; Ku & Taiebat, 2011) and often results from the misconstruction of
meaning between the terms ‘skill’, ‘competency’ and ‘expertise’. While ‘skill’ is what an individual
can do and ‘competency’ is ‘the acquisition and consolidation of a set of skills needed for perform-
ance in one or more domains’ (Elliot & Dweck, 2013), ‘expertise’ is the ‘acquisition and consolidation
of a set of skills needed for a high level of mastery in one or more domains’. Necessarily, experts are
those who have ‘developed their competencies to a high level’ (Elliot & Dweck, 2013). BIM experts
must not only possess superior software skills but also the ability to develop a thorough understand-
ing of BIM-enabled processes. Skill and competency can, therefore, be considered subsets of exper-
tise. The learning capacity enablers are summarised in Table 4.
employees become used to concealing their errors. However, BIM initiatives flourish in open and safe
environments (Grilo & Jardim-Goncalves, 2010) if mistakes are allowed to be perceived as improve-
ment opportunities.
Changes resulting from the introduction of BIM may cause resistance. Effective communication,
which allows individuals to feel more involved with the implementation process and dually, informed
about organisational practices, expectations and goals, is therefore critical (Ahn et al., 2016; Dossick &
Neff, 2010; Gu & London, 2010). Ultimately, an organisational culture that is receptive to change and
that comprises shared common values and goals is most likely to overcome the barriers to implemen-
tation. Managers must also involve users as early as possible. BIM user’s input should be managed in
obtaining their requirements, comments, reactions and approval (Aranda-Mena, Crawford, Chevez, &
Froese, 2009; Arayici et al., 2011b; Won et al., 2013). By doing so, resistance to change can be
diminished.
The presence of an internal change agent (leaders) with the necessary knowledge, experience and
leadership skills to communicate the benefits of BIM is critical (Bin Zakaria, Mohamed Ali, Tarmizi
Haron, Marshall-Ponting, & Abd Hamid, 2013). Leaders of this kind are accountable for strategy
implementation and the diffusion of BIM philosophy and benefits. User acceptance of BIM tools
and systems is vital to organisational performance (Lee, Yu, & Jeong, 2015; Wang & Song, 2017)
and implementation leaders must, therefore, identify and analyse the sources of resistance as well
as employ strategies to deal with them effectively in order to drive consensus throughout the
implementation process (Blayse & Manley, 2004). Change agents are also required to develop skills
and abilities on behaviour modification and to aid the transition of attitudes and habits towards
BIM tools and concepts (Succar et al., 2013). The extent to which each cultural readiness enabler is
covered in the existing literature is shown in Table 5.
fall within broader categories of individual characteristics, training intervention design and delivery,
workplace contextual influences, and training performance evaluation (Burke & Hutchins, 2007;
Gegenfurtner, Veermans, Festner, & Gruber, 2009).
Individual characteristics range from attitudes towards training, motivation, and personality traits
as well as self-efficacy, expectancies and training reactions. Training intervention, design and delivery
also should be envisaged via analysis, learning objectives, content relevance, instructional strategies,
the promotion of favourable perceptions and readiness in the pre-training stages and learning
assessments (Gegenfurtner et al., 2009). Workplace contextual factors comprise organisational
culture, job characteristics as well as work-environment support (Burke & Hutchins, 2007; Gegenfurt-
ner et al., 2009). Training performance evaluation should incorporate assessments of learning out-
comes, behavioural reactions and expectations on whether training programmes have enhanced
trainee values and to what degree new knowledge and skills have resulted in improved job perform-
ance. Comprehensive training and education is critical in meeting and exceeding end-users’ needs
and is equally essential in facilitating long-term focus on continued improvement (Peansupap &
Walker, 2006). A summary of BIM related change management enablers is shown in Table 8.
successor processes and the final outputs of a BIM-enabled project that are hand over to a client are
called ‘BIM deliverables’). There is an imperative for companies to evaluate their outcomes and it is
crucial to establish a distinction between outputs and outcomes. While outputs refer to short-term
results and benefits, outcomes deal with long-term benefits and effects such as increased business
performance.
A number of BIM benefit assessment and management tools exist in the extant literature. BIM
benefit assessment tools/metrics can be divided into project-oriented (Barlish & Sullivan, 2012;
Bryde, Broquetas, & Volm, 2013) as well as strategic and organisational-oriented ones (Love, Mat-
thews, Simpson, Hill, & Olatunji, 2014). While the project-based benefits of BIM such as Rework
Reduction and Clash Detection will be immediately perceived, strategic and organisational BIM
benefits may take longer to materialise. Benefit management involves a spectrum of stages such
as identification, measurement, realisation and analysis. This enables BIM leaders and managers to
distinguish the value-adding and non-value adding processes and to investigate whether and in
what process areas improvement actions are required to maximise benefits. BIM benefit assessment
may serve a number of other purposes including (1) elucidating the different mechanisms and
benefits of BIM enable the establishment of business cases; (2) enhancing perceptions about the
benefits of BIM use from the perspective of different supply chain parties (which not only provides
16 B. ABBASNEJAD ET AL.
insights about their expectations but also can be utilised as a mechanism to reduce their potential
resistance to changes); (3) enabling the comparison of BIM with other available tools and justifying
companies’ investments in BIM; and (4) as a means of creating awareness about how the combination
of different BIM outputs will contribute to the achievement of expected outcomes.
A BIM benefits-assessment approach should be aligned with organisational BIM strategy, based on
balanced scorecard (BSC) approach, and, to be realistic and valid, should be complemented by all
functions involved in BIM implementation process. BIM implementation entails large investments
across many firms, and financial aspects, therefore, remain highly important (cost effectiveness). It
is worth to note that BIM benefits as effectiveness indicators should be served as measures of objec-
tive achievement. Measures involving the use of resources should be viewed as efficiency measures
(input/output or output/input ratios).
Throughout the BIM implementation process, it is essential that companies undertake benchmark-
ing by continuously measuring and comparing their business processes against comparable pro-
cesses in other leading organisations. External benchmarking tools and metrics allow a
comparison between one enterprise’s BIM performance and that of their industry peers (Du et al.,
2014). The intention is to obtain the relevant information organisations require to identify and
implement sustained improvement (Watson, 1993). Successful BIM implementation largely
depends on embedded tacit knowledge and is therefore difficult to replicate. According to Baden-
Fuller and Winter (2005), effective cross-boundary knowledge transfer is typically accomplished by
moving knowledgeable individuals between organisations, creating industry networks among
members of different organisations, or by replicating sets of practices through regular and repeated
observations. There is no ‘one-size-fits-all’ approach to BIM implementation (Almuntaser, Sanni-
Anibire Muizz, & Hassanain Mohammad, 2018), thereby each AEC firm should meticulously
examine their contingencies to appropriately align BIM best practices with business processes. The
extent to which each BIM related process and performance management enabler is covered in the
exiting literature is shown in Table 9.
Conclusion
BIM implementation is a complex and challenging process. There exists much obscurity over clear
BIM implementation guidelines at the organisational level. The difficulties associated with implemen-
tation are a primary factor in mainstream AEC organisations’ inability to realise the benefits BIM has to
offer. Successful BIM implementation requires significant structural change in existing construction
business processes. As an organisation goes through a major transformation in the course of BIM
implementation, meticulous planning and management is required. Successful BIM implementation
ultimately demands a socio-technical system approach. We believe that strategic initiatives, cultural
readiness, learning capacity, knowledge capability and collaborative network relationships uphold
the necessary change environment to help AEC firms successfully implement BIM and realise the
affilitated business outcomes and benefits it presents.
The SLR and synthesis of key BIM enablers represents an important contribution to the organis-
ation of the BIM implementation research area in (1) providing a taxonomy of BIM adoption and
implementation enablers; (2) discussing the role of key BIM adoption and implementation enablers;
(3) clarifying the confusion that exists between concepts, approaches, methods, techniques, and
components of organisational BIM implementation; and (4) highlights the knowledge gaps that
exist in the extant studies. Through a review of the existing literature, this paper has identified a
total of 27 BIM adoption and implementation enablers. Furthermore, training and education, top
management support, BIM implementation plan and BIM expertise were found to be the most
cited enablers in the existing literature. The review suggests that there are a number of other influen-
cing BIM adoption and implementation enablers that were not holistically explored. The paper
addresses this identified gap and provides a holistic interpretation of key enablers which are
valued as significant factors influencing BIM adoption and implementation. A better understanding
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT 17
of the identified key enablers could guide AEC firms in improving BIM adoption and implementation
processes.
occurrence network presentation. Every edge connecting two nodes implies that the keywords cor-
responding to the nodes appear together in the literature. The thickness of every edge is an indi-
cation of the number of publications investigating a particular keyword simultaneously.
Figure 4 visually displays the extent to which each enabler has drawn researcher attention.
Among the identified BIM enablers, training and education, and top management support were
the most cited enablers followed by BIM implementation plan, BIM expertise and open communi-
cation. Whilst mechanisms to incorporate user input, existence of leadership and/or change agents,
individual competency assessment, learning-by-doing, and BIM-based KM System have received
moderate attention, other mechanisms have garnered far less acclaim. A comprehensive, empirical
investigation is required to assess the definitive role of each enabler across different AEC organis-
ations and their relative importance to firms at different stages of BIM implementation.
The co-occurrence relationship in this graph indicates that, in the majority of situations, top man-
agement support, training and education and BIM expertise are investigated together. A considerable
number of BIM enablers are not investigated collectively. For example, in this graph, there is no con-
nection between stakeholder analysis and some other BIM enablers such as risk-benefit analysis and
change agent. These enablers are valuable in enhancing understanding of the drivers of BIM
ARCHITECTURAL ENGINEERING AND DESIGN MANAGEMENT 19
Acknowledgements
We would like to acknowledge the support of Queensland University of Technology (QUT).
Disclosure statement
No potential conflict of interest was reported by the author(s).
20 B. ABBASNEJAD ET AL.
ORCID
Behzad Abbasnejad http://orcid.org/0000-0002-0415-239X
Alireza Ahankoob http://orcid.org/0000-0003-2140-5608
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