C1 The Agile Coach - APC - Q2 - 2020 EN

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THE AGILE COACH

Agile People Workshops


PROBLEMS

Agile People ® 3
TECHNOLOGY ACCELERATION
Time to mass adoption
(50 million users)

70
68 years 62 years 50 years 46 years 28 years 22 years 18 years 14 years 12 years 7 years 2 years 35 days 19 days
60

50

40

30

20

10

Mobile
Airlines Automobiles Telephone Electricity Credit cards Television ATMs Computers Internet Facebook Angry birds Pokemon Go
Phones

Influenced by steveanderson.com and visualcapitalist and Interactive Schools Agile People ® 4


ARIE VAN BENNEKUM: ”THE PERMAFROST LAYER”

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CHANGE FOR MANAGERS

So what is happening
to my role when we
become agile?

”Manager from the


old paradigm”

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THE HR ROLE IS CHANGING

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THE AGILE COACH ROLE IS CHANGING

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ABOUT THE BUDGET PROCESS AND BUSINESS PLANNING

“Most corporate planning is like a ritual rain dance. It


has no effect on the weather, but those who engage in it
think it does. Much of the advice and instruction is
directed at improving the dancing, not the weather”
Russel L Ackoff

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THE AGILE COACH
… OR MENTOR, TRAINER, FACILITATOR

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AGILE COACHING COMPETENCY FRAMEWORK
Agile-Lean Practitioner
Applies Agile practices, lives Agile
Teaching values Professional Coaching
Instructing others in specific Partnering with clients in a
knowledge, skills and perspective creative process that inspires
their personal and professional
potential (from ICF)

Sharing knowledge, skills & A neutral process holder who


perspectives that foster the guides groups through processes
personal and professional that help them come to solutions
growth of someone else and make decisions
Mentoring Facilitator

Technical expertise as a Expertise as an


software craftsperson organizational
Technical Mastery development and
Expert at business- change catalyst
value-driven Transformation
innovation and Mastery
product development
Business Mastery

Source: Lyssa Adkins Framework for Agile Coaching Agile People ® 12


AGILE COACH COMPETENCIES (STANCES)

PROCESS CONTENT

MENTORING

TEACHING

PROF COACHING

FACILITATION

LOWER HIGHER
OBTRUSIVENESS OBTRUSIVENESS

Source: Alexey Krivitsky & https://www.agilecoachinginstitute.com Agile People ® 13


FACILITATOR ROLE

Use facilitation when


You don't know yet the current maturity level of
the client
More obtrusive coaching is happening in another
knowledge domain
You have done some training and/or mentoring
and believe the client now has all the needed
knowledge.
A whole group of people is engaged in the matter
that need help in driving their collaboration (e.g.
building shared understanding or decision
making)

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COACH ROLE

Use professional coaching when


Pure facilitation didn't give sufficient results.
You have done training and/or mentoring and
now you would like the clients to make decisions
based on what you had taught.
You are working with a complex issue that
requires deeper look and insights.
You have enough capacity to work one on one
with a person

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TRAINER ROLE

Use teaching when


Previous facilitation and coaching resulted in a
low level of insights.
It is possible to help the clients get insights by
reviewing a case study or a made-up example.
You (or other coaches) are able to follow up on
this topic later with coaching or mentoring.

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MENTOR ROLE

Use mentoring when


You have gained trust from the mentoree(s).
You have solved similar issues in the past and
have a set of proven methods.
You are an expert in the domain and passing your
skills on to the clients will make a change.

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WHY DID WE DEVELOP THIS COURSE?

The many ”roads” of the Agile Coach


(Lyssa Atkins, Coaching Agile Teams)

• From Scrum master to Agile Coach


• From Tech Lead to Agile Coach
• From Project manager to Agile Coach

There are as yet no ”guides” for the manager


or HR professional towards becoming an
Agile People Coach

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AGILE COACH VS. AGILE PEOPLE COACH

Areas of Agile Coaching Areas of Agile People Coaching

People Process People Process

Product Tech Product Tech

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AGILE COACH VS AGILE PEOPLE COACH
Agile Coach Agile People Coach

Leaders
Oranization Enterprise
Structures Agile Enterprise
Culture Coach Agile
People
Coach

Teams
In between teams Agile
Middle management Coach

Agile
People
Teams Team Coach
facilitator

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FROM AGILE COACH TO AGILE PEOPLE COACH
From Agile Coach To Agile People Coach
Focus mainly on team coaching and > Focus on individual, team and /or enterprise coaching
coordination of teams
Deep process skills (Scrum etc.) > Deep People skills

Working mainly in software development / IT / Tech > Background in any business function (ie HR, legal, finance,
marketing etc.)
Most commonly active in industries related > Experience from a variety of different industries
to tech / digital development
Background in IT or project management of IT projects > Working in any business function and between functions

No formal power or position > Can have formal power / position and legal responsibilities

No or little leadership / HR experience > Experience from leading people or supporting leaders
leading people

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