Eport Reflection Heilman
Eport Reflection Heilman
Eport Reflection Heilman
Introduction
pursuing a certificate in Archives and Cultural Heritage Resources and Services and now, two
years later, I am leaving without. This is not due to a lack of motivation or a belief that archival
work is obsolete, rather, the lack of obtainment of this certificate is due to an evolution in newly
discovered interests; interests that would not have been realized without my attendance in this
program and exposure to the innerworkings of the library and information science (LIS)
profession.
I, like many, was the recipient of common misconceptions of public library work when I
first began telling people my plan to pursue this career: it’s a quiet place one only goes to for
books, the work lacks rigor and status, programming is only geared towards children, it’s a dying
field, etc., however, by learning about the true nature of the public library through coursework,
the juxtaposition of working in academic and public libraries, and collaborating with other
information professionals, I have come to realize that these sentiments are just that:
misconceptions. Through discovering that the public library is a living, breathing community
space, filled with relevant resources that positively affect the lives of all people who venture
through its doors or log on to its virtual space, I have come to discover that my place within the
LIS profession is in the public library; for it is here that I can best hone my people skills to not
only meet the unique information needs of the general public, but also personally and
professionally grow alongside them to influence the future projection of the public library as a
community hub. As I sit here reflecting on my learning experiences over the course of these past
two years, I hope to exhibit to you, dear reader, how I have met and, in some instances, exceeded
As new theories of thought, societal inequities, and technologies emerge, librarians, and
thus libraries, must ensure that they progress alongside society. Through utilizing ALA’s code of
ethics as a framework for decision making, and acting as an advocate for equity and change, I
can utilize my platform within the LIS profession to advance intellectual freedom, literacy, and
dissemination of fair and reputable information throughout society. With the hopes that in doing
so, communities will be strengthened and better able to withstand the many vicissitudes of
human nature. On a personal level, in order to change alongside society, I recognize the need to
remain flexible in thought and maintain a level of clairvoyance in recognizing how events
happening around the world directly impact the local information needs of diverse communities.
The three artifacts that I feel best demonstrate the SOIS learning outcomes for Goal 1
present considerations for ways in which information professionals can adhere to professional
values and ethics while reimagining the status quo, the need for sustainable thinking and
practices within LIS leadership, and the importance of participating in collaborative work
environments to connect people with information on whichever platform they seek. The artifact
that I have chosen to showcase for outcome 1b is perhaps the strongest piece of writing that I
have submitted during my time within this program. In this paper, I discuss the need for
sustainable thought leadership within the LIS profession on both a global and local scale.
Through research into this topic, I have learned how imperative access to information is in the
global effort to achieve the United Nation’s 17 sustainable development goals. Vast in nature,
these goals work to attain equitable living environments for all persons, while attempting to
preserve the environment of our planet; a preservation effort that at times, leaves me feeling
powerless. A large part of why I find this paper to be amongst my strongest is because it gives
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me hope for the future. A hope that I plan to tightly weave into my professional identity by
advocating for more sustainable information resources and tools, decisions, and initiatives with
the hope that in doing so, I can help facilitate the use of information and technology far into the
future in ways that advances the world’s diverse set of voices. Through orienting ourselves to the
long-term consequences of our current decisions, we create resilient communities that endure
understanding the very nature of information (SOIS goal 2). At the surface, information appears
simple: it’s translated data sets formed into cohesive thoughts that inform decisions and help us
build personal values. However, when we inspect information at a deeper level, we reveal that
information is complex and elicits different responses based on people’s unique set of values,
information and, unfortunately, misinformation, we must seek to ensure that what we share with
the world is accurate and simultaneously creates access to diverse information resources. For LIS
professionals we can create policies, programs, and initiatives within mission statements and
strategic goals to affirm patron’s right to access, intellectual freedom, and representation within
library services. This concept is further expanded on within my chosen artifacts for outcomes 2b
and 2c.
In order to provide accurate and representative information sources, we must first begin
by designing and curating digital resources that facilitate unbound access. Application of this
need is exhibited within my chosen artifacts for SOIS goal 3. Amongst which I learned about the
operational side of database retrieval through developing a metadata schema for a digital
repository, utilizing a free online tool to build a logical database model to sketch out relational
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connections between data sets, and evaluating existing metadata schemas for successful retrieval
capabilities of archival records. Although these artifacts lie in the more technical aspects of the
LIS profession, they are necessary skills to possess to not only understand how a lack of proper
resource description can cause materials to become lost and undiscoverable but also how people
interact with information. While the lack of discovery is possible from the technical application
of metadata, creating descriptions that apply current language (e.g. climate change rather than
global warming) allows end-users to discover relevant resources that meet their unique
information needs. Although I am not interested in pursuing a career within technical services,
taking LIS 882: Metadata for Digital Resources and LIS 751: Database Management Systems,
were pivotal in developing my understanding of how information is stored, how search engines
and databases function, and how information is retrieved based off of user inputs. Through these
classes, I have come to believe that knowledge of the operational side of technology is crucial
not only for working within information institutions but for understanding the current virtual
environment that I take part in daily. Through a continuous attempt to understand the back end of
digital resources, I find myself feeling more confident in my ability to draw upon this knowledge
to help connect people with pertinent information that meets their current needs. Technology
offered through public library services can be uncharted territory for patrons and I often find that
utilizing my newfound knowledge is the most useful for explaining “issues” that arise in
technologies offered, as well as commonly used search engines that we often take for granted
such as Google.
As I began to match work I had completed during my tenure in this program to SOIS
learning goals and outcomes I found myself aware that the first 3 goals, and their associated
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outcomes, set the foundation for MLIS students to understand essential theories and principles of
the LIS profession, and that goals 4 & 5 empower students to build upon their learned knowledge
of themselves, theories, and principles and actively apply them in ways that contribute positively
to the LIS profession. In short, the ability for one to cognitively understand how something
works is vastly different than the ability to build upon this knowledge and appropriately apply it
to professional practice. And although the majority of my chosen artifacts for SOIS goals 4 & 5
are simulations for real-life practice, I see them as authentic representations of the type of work
The artifact chosen for outcome 4a is the most pragmatic proposal that I have written and
showcased within this e-portfolio. This action research proposal reflects the type of research that
existing information literacy services for efficacy. As information platforms grow and evolve,
who seeks to uphold the public library’s mission to be a learning space for all, I acknowledge
that the need for ongoing evaluation of information literacy services remains, in my opinion,
amongst the most critical tasks of a public librarian. Although the mission of the public library
has evolved with society it persists as a space for those who cannot afford the privilege of higher
education to turn to in order to fulfill their information needs. Information literacy, as a concept,
covers a wide range of information platforms including digital resources, and seeks to develop
the necessary skills for effective search, retrieval, evaluation, and application of information. An
example of a way that the concept of information literacy can be built upon within a public
library is exhibited in my artifact for outcome 4c, a program lesson plan for a workshop that
seeks to identify what a digital filter bubble is and its impact on search results.
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being able to effectively communicate with those within and outside of the LIS profession. The
ability to connect with people both through spoken and written word is something that I am
constantly reworking, examples of such are highlighted in my selected artifacts for outcomes 5a
and 5b. Through applying effective communication, I can act as an advocate and leader of the
public library to promote the value of its resources and maintain pertinent resources. In doing so,
a common understanding of community needs can be achieved, thus solidifying the library’s
Conclusion
application to this program that I feel perfectly surmised what the outcome of attendance of this
program would be, “as a person with an omnipresent passion for learning, I strive to develop an
expansive knowledge base in order to better understand my personal story, and the stories of
those that surround me…I am excited by the prospect of attending Dominican University’s
program because it will push me to think outside of the box, in turn, developing a deeper
understanding of the world and subsequently, myself”. My time as an MLIS student has been a
period of great growth, for it is has been during this time that I found my professional identity
within the LIS profession, became empowered to advocate for those whose voices are less
frequently heard, and began to look towards the future in a way that finds inspiration in the
present. This e-portfolio is an accurate, albeit small, representation of the caliber and type of
work that I have completed for coursework, as well as real-life applications of LIS theories and
principles within library jobs that I have held. I find the LIS profession to be an exciting,
evolving career. An evolution that I have experienced since beginning my studies within this
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program, as I first set out to become an archivist before I realized that I am better suited to serve
the information profession within the public sphere; a realization that at first surprised me but in
retrospect feels like it was inevitable. Furthermore, it was through LIS courses that I came to
realize the community orientation of the LIS profession and, most specifically, the public library.
I believe that it will be through my future work in a public library that I can utilize my platform
as a community leader to create an information landscape that provides the general public with
equitable access, intellectual freedom, sustainable resources, and up-to-date technologies that
generate an emboldened future that impacts society at a local and global level.