KEY FACT STATEMENT

(cf. Para 5.2.1 of RBI DIGITAL LENDING GUIDELINES)

(to be provided in a language understood by the borrower)
Date:17/12/2022
Lender 1 Name: Poonawalla Fincorp Limited
Lender 2 Name: Upmove Capital Pvt. Ltd.
Applicant Name: INAM JUNG
S/O: NASIR JUNG, GUJRAAN, KAIRANA, SHAMLI, KANDHALA RU
al, Uttar Pradesh, India, 24777
Muzaffarnagar
Muzaffarnagar , 247775
Uttar Pradesh

Reference: SC339SKFVQ99644CT

Sr.
Parameter Details
No.
Loan amount (amount disbursed/to be
(i) 20000
disbursed to the borrower) (in Rupees)
Total interest charge during the entire
(ii) 1260
tenure of the loan (in Rupees)
Other up-front charges (break-up of each
(iii) 2360
component to be given below) (in Rupees)
(a) Processing fees (in Rupees) 1935.0
(b) Insurance Charges, if any (In Rupees) 0
Others (if any) (in Rupees) (GST+ Stamp
(c) 425.0
Duty)
(iv) Net disbursed amount ((i)-(iii)) (in Rupees) 17640
Total amount to be paid by the borrower
(v) 21260
(sum of (i) and (ii)) (in Rupees)
Annual Percentage Rate - Effective
annualized interest rate (in percentage)
(vi) (computed on net disbursed amount using 94.91 %
IRR approach and reducing balance
method)
(vii) Tenor of loan(in months) 4 months
(viii
Repayment frequency by the borrower Monthly
)
(ix) Number of installments of repayment 4
Amount of each installment of repayment
(x) 5315
(in Rupees)
Details about Contingent Charges
Rate of annualized penal charges in case
(xi) 0%
of delayed payments (if any)
Rate of annualized other penal charges (if
(xii) NA
any); (details to be provided)
Other Disclosures
Cooling off/look-up period during which
(xiii
borrower shall not be charged any penalty 3 days
)
on prepayment of loan
(xiv Details of LSP acting as recovery agent
SmartCoin Financials Pvt. Ltd.
) and authorized to approach the Borrower
Name: Nadeem K
Name, designation, address and phone
Designation: Grievance Redressal Officer
number of nodal grievance redressal officer
(xv Phone Number: +91 7795667501
designated specifically to deal with
) Address: IndiQube Gamma, No.293/154/172,
FinTech/ digital lending related complaints/
1st Floor, Outer Ring Road, Kadubeesanahalli,
issues
Bengaluru, Karnataka 560103
Details of Recovery Mechanism:
SmartCoin (SC) follows a proactive communication and data-driven approach for collections
from the borrowers. The whole recovery process is well disciplined and customer protection
is ensured at each stage. The main emphasis is put on educating the customer with the
impacts of non-repayment on credit profile, bureau and legal ramifications.
The course of action adopted by SC post default by the borrower in repaying the scheduled
repayment(s) is as follows:
1. Consequent to default by the borrower, the immediate action taken is to initiate
messaging through SMS, inapp-chat, WhatsApp, IVR, notifications, email and tele-
(xvi calling by our inhouse collections team. These calls are managed and prioritised
) through intelligent data-driven strategies. The messaging is context-based and focuses
on customer education and warning around credit bureau impacting future loans and
legal impact.
2. The next action taken is to send LDN (Loan Demand Notice) and LRN (Loan Recovery
Notice) through multiple channels including email, SMS, Whatsapp and registered post
in vernacular languages.
3. Finally, SC delegates the recovery to its network of field agents in certain select states
followed by external collection partners who make use of their specialist network for
recovery. It is ensured that the external collection partners are compliant with RBI
guidelines and recommendations and follow best industry practice

Detailed Repayment Schedule

Installment Installment Due Installment Amount(In Principal Amount(In Interest Amount(In
No. Date Rupees) Rupees) Rupees)
1 17/01/2023 5315 4816 499
2 17/02/2023 5315 4936 379
3 17/03/2023 5315 5059 256
4 17/04/2023 5315 5189 126
 SANCTION LETTER
Date 17/12/2022

INAM JUNG
S/O: NASIR JUNG, GUJRAAN, KAIRANA, SHAMLI, KANDHALA RU
al, Uttar Pradesh, India, 24777
Muzaffarnagar
Muzaffarnagar , 247775
Uttar Pradesh

Branch: Bangalore
Reference: SC339SKFVQ99644CT

Dear Sir/Madam,
We thank you for applying for Personal Loan with Poonawalla Fincorp Limited and Upmove
Capital Private Limited (jointly referred to as “Lenders”). We are pleased to inform you that,
based on your loan application and details provided by you, loan facility has been sanctioned to
you in principle basis as per the terms and conditions mentioned below:

Loan Type Personal Loan ("Facility")

Program Name Unsecured Program
Loan Amount Sanctioned INR 20000
Colending/loan
95 : 5
participation ratio
Lenders’ share in the Poonawalla Fincorp Limited: INR 19000.0
loan (in amount) Upmove Capital Pvt. Ltd.: INR 1000.0
Purpose of the Loan Utility Bill
Tenure of the Loan 4 months
Interest Type Fixed
Interest Payable Monthly
Rate of Interest (% per
annum on reducing 29.88 % per annum
balance)/yearly
Installment
Amount/Graded 5315 for a period of 4 months
Installments
Break up of total amount Principal Interest Amount Total Amount
payable 20000 1260 21260
Frequency of repayment Monthly
**EMI Start Date (Post
Completion of Principal
17/01/2023
and/or Interest
Moratorium, if applicable
Processing Fee: INR. 1935.0+ GST INR. 425.0
Fees and Other Charges Platform Charges: 0
(* subject to realization of funds)
Pre-EMI (Per Day) NA
Due Date of EMI 17 day of every month.(subject to final disbursement)

Number of Advance NA
Installments
Installment Mode Arrear
Penal Interest/Default
0%
Interest
Insurance Charges 0
Bounce/Late payment
INR 0
charges
1. In view of the short-term nature of the loan/facility, the
Borrower may prepay the same at any time before the due
date; however, no rebate on account of interest for the
unexpired period of the loan/facility shall be granted to the
Borrower. That is to say, the amount payable by way of
Foreclosure/Prepayme principal and interest, if the payment were to be done by end
nt charges of lock in period, shall remain unaffected by the reason for any
payment before such due date
2. If a customer forecloses the loan before the Lock in period,
then interest for the whole Lock in period will be collected. No
other charges will be levied.
3. If the customer forecloses the loan after the Lock in period,
 then the interest upto the customer paid date will be computed
and collected. Additionally, a fixed prepayment charge of 3%
on the remaining principal amount will be applied in case more
than 1 month is remaining from the last EMI due date.
4. Any partial prepayment will be applied as per the EMI due
dates only.
5. Following table shows the applicable Lockin period for
different loans:
Loan Tenor Lockin Period in months*
Upto 6 Months 3 months ( or loan tenor, whichever is lower)
7-8 Months 4 months
9+ Months 5 months
6. Lock in Period shall start after the cooling off period.
**Note: The EMI due date & EMI amount may change depending upon the actual date of
disbursement.

Please note that the facility will be subject to the following terms and conditions:
1. Applicable rate of interest is fixed in nature, subject to other terms and conditions as may
be specified in the Loan documents.
2. This sanction is subject to further due diligence as the policy of the Lenders as mentioned
in the additional sanction conditions hereinbelow.
3. Loan tenor and/or EMI amount mentioned herein may change from time to time as per
terms of the Facility documents.
4. Any material fact concerning the borrower’s / guarantor’s income / ability to repay / any
other relevant aspect should be disclosed and not suppressed or concealed at any point
of time with the Lenders.
5. #All statutory taxes, duties and levies under the applicable laws, as may be amended from
time to time, shall be additionally payable by borrower.
6. The additional sanction conditions: (to be incorporated -on case to case basis)
We would like to inform you that the issuance of this in-principle sanction letter shall not
guarantee the loan disbursement which will be done at the sole discretion of the Lenders. It
shall neither constitute an offer nor a contract.
As a token of acceptance of this sanction, you are requested to return a copy of this letter duly
signed and accepted by you and other co-borrower(s). The sanction Letter will remain valid for
a period of 60 days from the date of issue thereof.
In case of any query, you may have regarding sanctioning of this loan facility, kindly contact our
customer service team through any of the channels mentioned below.
Yours Sincerely,
Authorized Signatory
For Poonawalla Fincorp Limited and Upmove Capital Pvt. Ltd.
I / We understand and accept all the above terms and conditions towards availing the Facility.
INAM JUNG
For any inquiry (Upmove Capital Pvt. Ltd.):
Call us at +91 7795667501
Email us at [email protected]
Write to us at - Upmove Capital Pvt Ltd., Indiqube Gamma, No.293/154/172, 1st Floor, Outer
Ring Road, Kadubeesanahalli, Bengaluru Bangalore KA 560103 IN
Visit our website https://upmove.in/
Note: The loan will be serviced by Upmove Capital Pvt. Ltd. in its capacity as Service Partner,
on behalf of PFL and accordingly shall act as the first point of contact for any queries and
grievances with respect to your loan. Nevertheless, the agreement between PFL and Upmove
Capital Pvt. Ltd. shall not affect your rights as a customer against PFL and you may contact or
seek redressal from PFL as under:
In case of any query/ grievance, you will have option to reach PFL's representatives as per the
Query Resolution Process mentioned below:
Call us at - +91 020 67808090 /1800-266-3201
Email us at [email protected]
Write to us at – Poonawalla Fincorp Limited ,201 and 202, 2nd Floor, AP81, Koregaon Park
Annex, Mundhwa, Pune – 411036, Maharashtra.
Visit our website – https://poonawallafincorp.com/
Customer may refer the Grievance Redressal Mechanism as set out in the Grievance
Redressal Policy at the below link for redressal of their grievances:
URL- https://poonawallafincorp.com/pdf/Grievance-Redressal-Policy.pdf
For details of Principal Nodal Officer(s)/Nodal Officer(s) along with salient features of the
Scheme of Ombudsman, customer may refer the below link available on the website of the
Company:
URL- https://poonawallafincorp.com/pdf/Nodal-Officer-and-Principal-Nodal-Officer.pdf
Other terms and conditions:
1. Disbursement shall be subject to execution of transaction documents and the facility/ loan
agreement and other transaction documents may / will contain terms and in addition to or
in modification of those set out in this letter.
2. The continuance of the Facility is subject to cancellation and / or repayment to the
Lenders on demand without assigning any reason for the same.
3. The Lenders are entitled to add to, delete or modify all or any of the terms and conditions
for the facility and/or the Standard Terms applicable to the Facility.
4. You shall immediately intimate the Lenders in the event of any change in your repayment
capacity including a loss / change in job / profession etc. any change in the information
submitted earlier.
5. You have an option to enrol under Group Insurance scheme to cover the loan facility
 availed in full or part disbursal. You are free to avail insurance from any of the Insurance
intermediaries and companies operating in the market. You will be required to pay
insurance premium separately as applicable.
6. Please note that risk-based pricing is determined based on the risk associated with type of
loan (Risk Gradation),
a) Profile, financial stability and market reputation; b) Credit history and duration of relationship;
c) Group strength, overall customer yield, future potential, repayment capacity based on cash
flows and other financial commitments; d) Interest, default risk in related customer segment; e)
RBI guidelines, other laws or any other factors on a case-by-case basis, as applicable. In
addition, there is a regular review exercise of the interest rates and product features with the
competition offerings. An additional risk premium may incorporated in the pricing which is
based on the credit risk associated with the customer which is a function of his credit history,
bureau information, internal rating along with other factors like the borrowers income etc.
Hence, it should be noted, that the interest rate applied is different from customer to customer
and his/her loans/advances. The range of rates of interest and approach for gradation of risks
are also available on the website of PFL at www.poonawallafincorp.com and of Upmove Capital
Pvt. Ltd at https://upmove.in/
1. Please note that this is the only sanction letter issued by the Lenders in respect of the
abovementioned proposed loan facility. The Lenders shall not be liable, responsible or
bound by any other letter / communication issued by any person in relation to the
proposed loan facility.
2. Revision in interest rates shall be applied from the first of the month following the month of
the year in which interest rate is changed.
Clarification on due dates and defaults
For the classification of a loan account as Special Mention Accounts (SMA)/ Non-Performing
Asset (NPA) the following principle is applicable as on the date of this Sanction Letter and all
dates mentioned here-in are for illustration purpose only.
If there is a default in making payment of Principal or interest or any other amount wholly or
partly levied by the Company on or before due date, then such overdue loan account shall be
classified as SMA (Special Mention account) or NPA (Non-performing asset) as per RBI
regulations as indicated in below table:
Overdue Classification
For a period upto 30 day SMA-0
For a period more than 30 days and upto 60 days SMA-1
For a period more than 60 days and upto 90 days SMA-2
For a period more than 90 days NPA*
*Upgradation of accounts classified as NPAs
Loan account once classified as NPA can be upgraded as standard only after entire arrears of
principal, interest and any other amount are paid by the borrower.
Illustration for Classification of borrowers account as SMA/NPA for easy reference:
If Due date of a Loan account repayment is April 05, 202X, then indicative SMA/NPA
classification shall be as follows:
Overdue period of Principal / Interest / Any SMA/NPA Classification SMA/NPA
other amount Category Classification date
Upto 30 days SMA-0 April 05, 202X
More than 30 days and upto 60 days SMA-1 May 05, 202X
More than 60 days and upto 90 days SMA-2 June 04, 202X
Over 90 days NPA July 04, 202X
- If due date of a loan account is April 05, 202X, and full dues are not received by the
Company on or before this date, the date of overdue shall be April 05, 202X and this
account shall be tagged as SMA-0.
- If the loan account continues to remain overdue then this account shall be tagged as
SMA-1 on May 05, 202X i.e. upon completion of 30 days of being continuously overdue.
Accordingly, the date of SMA-1 classification for that account shall be May 05, 202X.
- If the loan account continues to remain overdue, it shall be tagged as SMA-2 on June 04,
202X i.e. upon completion of 60 days of being continuously overdue. Accordingly, the date
of SMA-2 classification for that account shall be June 04, 202X.
- Similarly, if the loan account continues to remain overdue further, it shall be classified as
NPA on July 04, 202X.
Note: If there is any overdue in an account, the default/ non-repayment is reported with the
credit bureau companies like CIBIL etc. and the CIBIL report of the customer will reflect defaults
and its classification status and no. of days for which an account remains overdue is known as
DPD (Days past due). Once an account is classified as NPAs then it shall be upgraded as
‘standard’ asset only if entire arrears of interest and principal are paid by the borrower. Detailed
illustration and information about the same is also available in the MITC and on website(s) of
PFL and Upmove Capital Pvt. Ltd. at “www.poonawallafincorp.com” / https://upmove.in