Summative Assessment For Tle 9 Sample
Summative Assessment For Tle 9 Sample
Summative Assessment For Tle 9 Sample
Department of Education
Cordillera Administrative Region
SCHOOLS DIVISION OF KALINGA
SUMADEL NATIONAL HIGH SCHOOL
_____1. Hotels follow different approaches in giving the best service they can provide for their guest.
_____2. The responsibility of a housekeeper is to clean the room of the guests only.
_____3. Items considered as valuables are given one year to be claimed by the owner.
_____4. Guest’s personal items should also be respected by not touching them or removing them
anywhere
_____5. Well-mannered staff is an asset of the hotel as they can help build hotel guests’
contentment and trust.
_____6. Quality service means a lot to any establishment because once the guest is satisfied with
the service, this would mean continued patronage.
_____7. Shared bathrooms must be cleaned every other day.
_____8. Tailor is employed on site- to mend uniforms, linens and upholstery or repurpose ripped
linens into aprons and rags.
_____9. Bed cover is a comforter, duvet or special cloth with design for cover purposes.
_____10. Interpersonal skills are traits you rely on when you interact and communicate with others.
_____11. Guest folder or compendium contains envelope, stationary, post card, ball pen.
_____12. You can use your room keys or sharp object when knocking.
_____13. Place the soiled items in the trash can.
_____14. You can knock the door even if there is DND sign.
_____15. Come to work clean and properly groomed.
II.Identification
From the box below, identify the following items according to which group it belongs.
Write youranswers on the space provided
1 1. 1.
2. 2. 2.
3. 3. 3.
4. 4. 4.
5. 5. 5.
III. ARRANGE ME
A.Arrange the scrambled letters to guess who/ what is in the picture. Write your answers on the
space provided.
1. S R O I V R E U S P =
2. P E R E E S E K O U=
3. D R Y L A U N D A N T N E T T A=
4. R O E B T A B H=
5. B U T A T H B=
6. W O P I L L=
7. N E P O H T E E L=
B. Directions: Arrange the procedures for Room Make-up by writing the sequence on the space
provided. (USE LETTERS A-J)
_____ 1. Make up the bed.
_____ 2. Clean/ vacuum the floor.
_____ 3. Make up the bathroom.
_____ 4. Replenish the soiled linen.
_____ 5. Place the cart in front of the room and knock.
_____ 6. Wash and wipe- dry drinking glasses. Refill thermo jug.
_____ 7. Replenish other guestroom supplies.
_____ 8. Check overall condition of the room.
_____ 9. Empty all trash cans/ basket.
_____ 10. Dust the furniture and the fixtures, then polish the mirror.
IV.ESSAY. Answer the following questions. (5 points each)
1. What is housekeeping?