A

Micro Project
On

TOYOTA
Submitted in partial fulfillment of the requirement for the award of
Diploma of Engineering
in
Mechanical Engineering

By

[kalpesh Dayanand Bhoir 1915080168]

Under the guidance of

NIRAJ CHAUDHARY

Department of Mechanical Engineering

2021-22
 CERTIFICATE

VIVA COLLEGE OF DIPLOMA ENGINEERING & TECHNOLOGY

VIRAR (W) 2021-22
This is to certify that the micro project entitled “TOYOTA” has been submitted by
[kalpesh Dayanand Bhoir 1915080168] under the guidance of NIRAJ
CHAUDHARYin partial fulfillment of the requirement for the award of Diploma of
Engineering in Mechanical Engineering from Maharashtra State Board of Technical
Education.

“TOYOTA”

1915080168 - kalpesh Dayanand bhoir

Project Guide H.O.D

NIRAJ CHAUDHARY MR.S.D. GHATOL
 INDEX

S.r. no Name of the topic Page no

1. Introduction 1
2. Project Details 2-11
3. Conclusion 12
4. References 12
5. Rubric Evaluation Sheet 13
6. Evaluation Sheet 14
 INTRODUCTION

Toyota Motor Corporation is a multinational automotive manufacturer headquartered in the

city of Toyota in Japan's Aichi Prefecture. It was founded by Kiichiro Toyoda and
incorporated on August 28, 1937. Toyota is one of the largest automobile manufacturers in
the world, producing about 10 million vehicles per year. The company was founded as a
spinoff of Toyota Industries, a machine maker started by Sakichi Toyoda, Kiichiro's father.
Both companies are now part of the Toyota Group, one of the largest conglomerates in the
world.
The business setting is characterized by intense competition. As a result, organizations
have to provide clients with effective and dependable service. If they fail to do so, clients
will transfer to more client efficient organizations. In addition, as organizations increase in
size, it becomes more difficult to monitor the increasing level of client data. If an
organization does a terrible job of managing and maintaining client accounts and
information, it can lead to issues for both the organization and the client. This essay will
concentrate on Toyota, and the way the company enhanced its customer service and
minimized expenses by enhancing its management information system (MIS). References
used involved business articles and websites with facts and discussion on Toyota.
Toyota is a multinational automotive company that has become successful in
gathering 338,875 employees within March 2019. Toyota has made and broken several
records. It has become the number one company that has manufactured more than 10 million
of cars every year from 2012.It was only 2012 when Toyota announced that they had
manufactured 200 million cars in that year. That is more than huge!
 ❖Management Information System (MIS)

A management information system (MIS) pertains to a subcategory of the

total inner controls of an organization encompassing the application of individuals,
information, technologies, and processes by accountants to resolve business issues
like putting a value on a commodity, service or a business plan. Management
information systems are different from ordinary information systems in that they are
utilized to study other information systems used in functional tasks in the company.
Academically, MIS is normally utilized to pertain to the cluster of information
management processes connected to the automation or assistance of individual
decision making .

At the beginning, in companies and other firms, internal documentation was done
manually and only quarterly, as an output of the accounting system and with some
extra figures, and provided limited and disrupted the data on management
performance. In the past, information had to be isolated individually by the people
as per the need and policy of the company. Eventually, data and information was
differentiated and rather than the gathering of mass of information, significant and
accurate information that was needed by the company was the only one saved
(Laudon, 2007).

In their early years of existence, company computers were utilized for the logical
business of calculating the payroll and monitoring the accounts payable and
receivable. As programs were created that offered leaders with data regarding sales,
stocks, and other information that would aid in controlling the company, the word
“MIS” emerged to pertain to these types of companies (Cleland, 2006). At present,
MIS is utilized widely in various subjects and involves: decision support systems,
workforce control programs, project management and database storage programs.
The establishment and maintenance of information technology tools helps leaders
and the employees in undertaking any activities connected to the analysis of data.
 SECTION 1
❖Company Overview: Toyota Motor Corporation
The Toyota Motor Company is one of the biggest car manufacturers in the globe.
Toyota has established a reputation as both an engine producer and the
manufacturer of luxury vehicles. While the organization’s headquarters are still
situated in Japan, it has several manufacturing facilities all over the globe and sales
departments in various nations where the vehicles are transported (Toyota Motor
Corporation Global Site, 2010).

Toyota has a distinct business structure and the manner it pursues the vehicle
manufacturing with its effective quality standards which developed the industry.
Toyota’s just-in-time supply-chain idea has turned into a standard for car companies
all over the globe. The Toyota Production System (TPS) calls for the finished vehicle
to be pulled through the production system (Toyota Production System Global Site:
TPS, 2010).

The primary advantage of Toyota’s management information systems is their

capability to merge their corporate objectives all over the world by utilizing their
systems properly. For instance, Toyota connects to its clients in various sectors by
utilizing various Internet based web systems for various global regions (Hino, 2005).
Even though there are numerous Internet sites and networks for each of the global
continents, the management information systems all connect back to a global
Internet site.

❖MIS of Toyota
Toyota Comprehensive Warehouse Management
System (Toyota WMS)
These management information systems offer effective management for
warehouses of the whole procedure from the period products are obtained, to
storage and location control, to shipment. Individuals, products, and data are
addressed, wastes are removed, and everyday enhancements are advocated. The
Toyota WMS are tasked to offer an important function in generating comprehensive
reports out of huge volumes of warehouse information that would otherwise be
primarily considered as junk to decision makers. By analyzing these outputs
warehouse management officers of Toyota can determine patterns and trends that
would have stayed invisible if the raw information were consulted in manual terms
(Toyota Comprehensive Warehouse Management System, 2010).

Jidoka
If any issue emerges at any point of the manufacturing process, Toyota’s error
identification system, or Jidoka, determines the problem and allows line workers to
make the important measures to resolve it immediately even if that implies stopping
the manufacturing process (Toyota Motor Corporation Global Site: Jidoka, 2010). By
determining the equipment where the problem initially happened, this management
information system makes it more comfortable to determine the cause of the issue
and stops defects from developing to the succeeding phases of production.

❖Hybrid Synergy Drive (HSD)

The Toyota HSD is an innovation to a traditional geared transmission with an
electromechanical transmission. Since a car engine provides power effectively only
over a limited range of speeds, the crankshaft of the engine is normally connected
to a geared transmission by a clutch that enables the person driving to vary the
speed that can be produced by the engine to the speed necessary to make the car
move (Miller, 2004).
 ❖Andons
Toyota utilizes management information systems that employ visual controls to
immediately convey the status of production. On the production area, for instance,
management information systems help inform a worker with a single glance whether
the station is operating properly, whether there is something wrong being checked
or whether the production has been halted. Management information systems also
give critical data like which machine did not operate, the operator and the real time
situations when it malfunctioned (Magee, 2007).

❖PokaYoke
Toyota utilizes a variety of these affordable, highly dependable management
information systems throughout its production process to stop defects. While
computers of Toyota cannot establish business plans by themselves, they surely
have helped the management in knowing the impacts of their plans, and aid in the
process of effective decision-making (Morgan, 2006). The PokaYoke are tasked to
convert information into data helpful for decision making.
 SECTION 2
Application of MIS in Toyota MIS across Departments
❖Operations
The operations of Toyota have been impacted by tremendous developments in
technology. Because of this, manufacturing operations within the company have
significantly improved. For instance, vehicles and car parts are transported ahead of
time, and this prevents large amounts of money from being utilized for storing
activities (Fujimoto, 2001).

The Toyota Comprehensive Warehouse Management System offers remedies for

the organization concerning car and process structuring and planning for the
smooth flow of operations. The Toyota Comprehensive Warehouse Management
System aids the organization with regard to the enhancement of the operational
procedures (Toyota Comprehensive Warehouse Management System, 2010).

The smooth flow of operations is accomplished within Toyota through the Toyota
Comprehensive Warehouse Management System, where the structuring of each car
model and warehousing processes from the prototyping level to the production
phase is attained in one structure (Shingo, 1989). This limits unnecessary repetition
of processes and the need for interfaces as data is secured in a centralized system.
Excellent coordination with suppliers offers great opportunities for more efficient
product development with suppliers via the Internet.

Productivity and efficiency in the operations within Toyota is accomplished through

the Model-mix structuring and the excellent planning aspects of this MIS. Model-
mix structuring allows Toyota to enhance the operational procedures that are
important for the organization (Ineak, 2009). The excellent planning options enable
effective processing of assembly and parts of make-to-order deals.
 ❖Finance
In 2003, Toyota started to implement SAP software system which also provides
financial information to the finance department of the company and its concerned
personnel. The people of the finance department of Toyota analyzes previous and
current financial figures, anticipates future financial outputs, and checks and handles
the utilization of capital over time by making use of the information generated by
SAP (SAP, 2005).

The SAP provides options that enable sales and pricing of cars through configuration
and monitoring of available parts. Vehicle customization and pricing via the Internet
enhanced car sales of Toyota by offering customers with the choice of designing
their vehicles. Once the vehicle is designed, the SAP will determine the worth of the
vehicles based on the design. Vehicle search enables Toyota to locate vehicles that
address the specific designs, accomplishing faster delivery to customers (Hoseus,
2008).

❖Marketing
The SAP helps the marketing operations of the organization with regard to
product development, pricing activities, marketing, and sales forecasts. Just like
other important company operations, Toyota relies on external sources of data.
These sources entail the opinion or feedback of customers. (SAP, 2007)
Decision Making at the Three Tiers of Management
❖Operational Level Systems
To transform the operational level decision making within Toyota very
fundamental and productive, the MIS of Toyota aids in providing and sending
reliable information to all executors. The Toyota Comprehensive Warehouse
Management System is established to enhance the reporting of information that will
be important in the proper decision making within the operational level of Toyota.
Furthermore, the SAP is able to effectively collect and process data, process results,
and able to adjust, cope and address inaccuracies right away. (SAP, 2007)

❖Management Level Systems

The Toyota Comprehensive Warehouse Management System has effective
internal controls that aid in the management level decision making tasks in Toyota.
Information is collected through efficient processing and inner control tracking. An
effective internal and outer audit process is utilized within Toyota through the MIS
(Magee, 2007).
 ❖Strategic Level Systems
To have a productive and efficient strategic level decision making, important data
within Toyota is processed and handled properly through its Material Handling
System. Differences in the way information is collected and documented can change
information and trend studies. Also, because data collection and documentation
activities will eventually change through time, Toyota management has established
flexible methods to allow systems developments through the MIS. These procedures
are always well structured, properly informed to employees and has a tracking
system that helps in the strategic level decision making of Toyota (Toyota Material
Handling USA, 2010).

❖Managing Business Processes

The integration of various MIS within Toyota is the effect of the integration of
system management. The employees and leaders of the company are the users of
the MIS who know the present customer demands and also have the capacity to
plan the funds for new initiatives. In order to control its business procedures
properly, Toyota has persevered in managing ownership that promotes
effectiveness in its business processes and helps ensure being responsible. Even
though the MIS does not reduce expense altogether, the integration of this essential
system, and its properly utilization reduces the periods that wrong decisions in
company procedures are accomplished because of inaccurate information (Morgan,
2006). Terrible company decisions simply misuse precious assets. This may result in
a negative effect on revenues and/or budget.
❖Toyota company producs
Conclusion
The MIS of Toyota has been proven to provide a great deal of advantages to
its various business units. Toyota strives hard to keep discovering new methods to
utilize their MIS to accomplish their business goals.

While the management information systems of Toyota are totally helpful in

producing statistical documents and information analysis they are also utilized as a
tool where the leaders and employees of the company agree upon a set of goals for
the employees to try to accomplish within a specific time frame. Goals are
established utilizing the SMART standard: that is, goals have to be Specific,
Measurable, Attainable, Realistic and Time-Specific. The target of these goals is to
offer a set of performance standards by which Toyota can compare the output of a
worker or program. The effectiveness of any goal in Toyota relies upon the
consistent monitoring of developments. In monitoring this performance it is
tremendously helpful for Toyota to make use of its management information
systems. Because all goals must be quantifiable they can be monitored through the
establishment of management documents to be studied by the leaders of Toyota .

REFERENCES
https://www.google.com
https://en.m.wikipedia.org
http://ecoursesonline.iasri.res.in
Rubric for Evaluation of Micro Project
Sr. Criteria Poor Average Good Not
Applicable
No (1-2( (3-4) (5-6)

1. Relevance to the course

2. Literature Survey

3. Project Proposal

4. Completion of the target

as per project proposal

5 Analysis of Data and

representation

6. Quality of Prototype/
Model

7. Report Preparation

8. Presentation
 Evaluation Sheet for the Micro Project
Academic Year: 2021-22 Name of Faculty: NIRAJ CHAUDHARY
Course: MANAGEMENT Course Code: 22509 Semester: 5 SEM
Project: TOYOTA

COs addressed by the Micro Project:

A. _____________________________________________________________________
B. _____________________________________________________________________
C. _____________________________________________________________________
D. _____________________________________________________________________

Major Learning Outcomes achieved by students by doing the Project:

A. Practical Outcomes:____________________________________________________
_____________________________________________________________________
B. Unit Outcomes in Cognitive domain:______________________________________
_____________________________________________________________________
C. Outcomes in Affective Domain:__________________________________________
_____________________________________________________________________
Comments/Suggestions about team work/leadership/inter-personal communication (if any):
___________________________________________________________________

Enrollment Student Name Marks out of 6 for Marks out of 4 for Total out of 10
No. performance in performance in
group activity oral / presentation

1915080168 Kalpesh Dayanand Bhoir

Name & Signature of Faculty