Assignment 2

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Assignment 2

Section A: Multiple Choice Questions

1. Which of the following is NOT a type of written communication? a) Memo b) Email c) Text
message d) Verbal communication

2. What are the 7 C's of effective communication? a) Clarity, concise, courteous, credible,
creative, conscious, complete b) Clarity, concise, courteous, credible, compelling, conscious,
complete c) Clarity, concise, courteous, credible, caring, conscious, complete d) Clarity,
concise, courteous, credible, creative, conscious, competitive

3. What is the importance of body language in communication? a) It conveys the speaker's


emotions and attitude b) It helps the speaker to sound more convincing c) It is not important
in communication d) It helps the speaker to speak more clearly

4. Which of the following is NOT a type of written communication style? a) Formal b) Informal
c) Persuasive d) Aggressive

5. What is personal communication? a) Communication between individuals b) Communication


that is not related to work c) Communication that is private and confidential d)
Communication that is written

Section B: Short Answer Questions

1. Define written communication and provide examples of its types.

2. Explain the difference between formal and informal communication styles.

3. Describe the importance of the 7 C's of effective communication.

4. What is body language and why is it important in communication?

5. Explain the difference between verbal and nonverbal communication.

Section C: Long Answer Questions

1. Discuss the different types of written communication styles and provide examples of each.

2. Explain the importance of personal communication and how it differs from other forms of
communication.
3. Discuss the 7 C's of effective communication in detail and explain how they can be applied in
both written and oral communication.

4. How does body language affect communication? Provide examples to support your answer.

Section D: Case Study

Read the following case study and answer the questions that follow:

You are a project manager in a multinational company. You are required to give a presentation on
the progress of your project to the company's board of directors. You have 15 minutes to present
your findings, which will be followed by a Q&A session. The board of directors includes members
from different countries and cultures.

1. What type of communication style would be appropriate for this presentation? Why?

2. How would you apply the 7 C's of effective communication in this presentation?

3. What body language tips would you follow to ensure effective communication with the
board of directors?

4. How would you prepare for the Q&A session? Provide at least two tips.

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