09.02 Class
09.02 Class
http://myinterviewsimulator.com/
http://myinterviewsimulator.com/My%20Interview%20Simulator-Online%20Edition/player.html set 1
http://myinterviewsimulator.com/My%20Interview%20Simulator-Online%20Edition/player.html
interpersonal skills
http://myinterviewsimulator.com/My%20Interview%20Simulator-Online%20Edition/player.html
simulation 1
INTERVIEW:
Job Interview Tips: Breaking the Ice
Give short, positive answers to questions.
Don't go into too much detail. Keep it short, positive and simple.
https://www.youtube.com/watch?v=SieNfciN274 HR assistant
I’m sorry, I didn’t catch what you said. Could you repeat it (more slowly)?
I’m sorry, I didn’t understand that? Would you mind repeating it?
I’m sorry, I didn’t hear you clearly. Could you say that again?
I’m sorry, what was that?
Could you say that again, please?
Could you repeat that, please?
I’m sorry?
II) QUIZZES
https://www.eslvideo.com/eslvideo_quiz_highint.php?id=23438
http://eslcorner.settlement.org/employment-and-education/employment/job-interview-roleplay
https://quizlet.com/177993303/esl-job-interview-flash-cards/
III) SPEAKING
Basic Interview Questions I
1. Tell me a little about yourself.
2. What are your strengths?
3. What are your weaknesses?
4. What are your short term goals?
5. What are your long term goals?
6. What do you want to be doing five years from now?
7. If you could change one thing about your personality, what would it be...
8. What does success mean to you?
9. What does failure mean to you?
10. Are you an organized person?
11. In what ways are you organized and disorganized?
12. Do you manage your time well?
13. How do you handle change?
14. How do you make important decisions?
15. Do you work well under pressure?
SPECIFIC QUESTIONS
1) How would you manage a conflict between two workmates?
2) What do you look for in a recruitment process? What kind of individuals?
3) How would you face a dismissal situation? Have you ever had to fire someone?
4) Can you describe the process that you normally follow to make a decision about an important issue?
5) Can you describe a situation when an employee complaint about his or her manager? How did you
deal with this situation? How did the problem end?
6)Do you consider yourself a good manager? Can you provide some examples?
7) In your opinion, what is the most difficult aspect of being manager?
8) Can you describe a situation where you had to help a department to implement changes? What was
that change about and how did HR to identify the needs? How was the action plan developed?
IV) LISTENING:
V) READING:
What Human Resources Managers Do
Human resources managers plan, direct, and coordinate the administrative functions of an organization.
They oversee the recruiting, interviewing, and hiring of new staff; consult with top executives on
strategic planning; and serve as a link between an organization’s management and its employees.
Candidates should have strong interpersonal skills.
Job Outlook
Employment of human resources managers is projected to grow 9 percent from 2016 to 2026, about as
fast the average for all occupations. As new companies form and organizations expand their operations,
they will need human resources managers to oversee and administer their programs and to ensure that
firms adhere to changing and complex employment laws. Strong competition can be expected for most
positions.
VOCABULARY:
Strengths and Weaknesses
You can expect to be asked about your strengths and weaknesses during a job interview. It's a good idea
to use strong adjectives to make a good impression. Use these adjectives to describe yourself by talking
about your strengths.
active - I'm active in two volunteer groups.
adaptable - I'm quite adaptable and happy to work in teams or on my own.
broad-minded - (open-minded) I'm proud of my broad-minded approach to problems.
competent - I'm a competent office suite user.
conscientious - I'm efficient and conscientious about paying attention to detail.
creative - I'm quite creative and have come up with a number of marketing campaigns.
dependable (reliable) - I'd describe myself as a dependable team player.
determined - I'm a determined problem solver who won't rest until we've come up with a solution.
diplomatic - I've been called in to mediate as I'm quite diplomatic.
efficient - I always take the most efficient approach possible.
enthusiastic - I'm an enthusiastic team player.
experienced - I'm an experienced C++ programmer.
fair - I have a fair understanding of programming languages.
firm - I have a firm grasp on the complexities facing us.
innovative - I've often been complimented on my innovative approach to shipping challenges.
logical - I'm quite logical by nature.
loyal - You'll find that I'm a loyal employee.
mature - I have a mature understanding of the market.
motivated - I'm motivated by people who love to get things done.
objective - I've often been asked for my objective views.
outgoing (friendly and socially confident) - People say I'm an outgoing person who's very personable.
personable - My personable nature helps me get along with everyone.
positive - I take a positive approach to problem solving.
practical - I always look for the most practical solution.
productive - I pride myself on how productive I am.
resourceful (having the ability to find quick and clever ways to overcome difficulties) - You might be
surprised by how resourceful I can be.
accomplish (lograr, conseguir) - It took only three months to accomplish all our goals.
adapt - I can to adapt to any circumstance.
administer - I've administered accounts for a wide range of clients.
advise - I've advised management on a wide range of issues.
analyze - I spent three months analyzing our strengths and weaknesses.
arrange - I've arranged shipments to four continents.
assist - I've assisted management on a wide range of issues.
carry out (levar a cabo) - I was responsible for carrying out management's decision.
catalog - I helped develop a database to catalog our client's needs.
collaborate - I've collaborated with a wide range of clients.
conduct - I conducted four marketing surveys.
consult - I've consulted on a wide range of projects.
cooperate - I'm a team player and love to cooperate.
coordinate - As project manager, I've coordinated major projects.
delegate - I delegated responsibilities as supervisor.
develop - We developed more than twenty applications.
direct - I directed our last marketing campaign.
encourage - I encouraged coworkers to think outside the box.
evaluate - I evaluated sales operations throughout the country.
facilitate - I facilitated communications between departments.
finalize - I finalized quarterly sales reports.
handle - I handled foreign accounts in three languages.
head - I headed the R&D department for three years.
implement - I implemented a number of software rollouts.
initiate - I initiated discussions with personnel to improve communications.
introduce - I introduced a number of innovations.
lead - I led the regional sales team.
manage - I managed a team of ten for the past two years.
organize - I helped organize events at four locations.
presented - I presented at four conferences.
provide - I provided feedback to management on a regular basis.
recommend - I recommended changes to help improve workflow (processo de trabalho).
recruit - I recruited employees from local community colleges.
review - I reviewed company policies on a regular basis.
supervise - I've supervised project development teams on a number of occasions.
train - I've trained new employees.
INTERVIEW:
Job Interview Tips: Breaking the Ice
Give short, positive answers to questions.
Don't go into too much detail. Keep it short, positive and simple.
https://tefltastic.wordpress.com/worksheets/business-esp/job-applications-hr/job-interview-match-qs-
ans/
What tasks have I done at past jobs that are similar to the tasks required in this job advertisement?
What are my strengths and weaknesses and how do they relate to the tasks required in this job
advertisement?
How do I relate to people? Do I have good people skills?
If I don't have any related work experience, how does the experience I have / studies I've done relate?
Why do I want this job?
Your Turn to Ask Questions
Towards the end of the interview, it's common for the interviewer to ask you if you have any questions
about the company. Make sure to do your homework and prepare for these questions. It's important to
ask questions that show your understanding of the business rather than just simple facts about the
company. Questions you might ask could include:
Questions about business decisions such as why a company decided to expand into a specific market.
Questions that show off your intimate understanding of the type of business.
Questions about current projects, clients and products that go beyond information you might find on the
company's website.
Make sure to avoid any question about workplace benefits. These questions should be asked only after a
job offer has been made.