Revised 3/8/23.

McDonald’s
Gilley Enterprises Inc.

Policies and Conditions of Employment

This form is permanent and will be maintained with the employee’s file. All new employees
including rehired or previous experience employees, will be administered this form as a
condition of employment. Unit management will explain all items unclear to the employee.
The employee will initial in spaces provided and employee and unit manager will sign and
date the form in the spaces provided.

1. At Gilley Enterprises, your safety and wellbeing are of the upmost importance to us.
We do not tolerate workplace violence and unlawful discrimination or harassment,
including sexual harassment. If you feel you have been the victim of workplace
violence, discrimination, or harassment, help is readily available by calling 866-396-
4846 or by E-mailing [email protected]. There will be absolutely no
retaliation on any team member who brings forth an allegation. A representative of
Gilley Enterprises will process any information that you are willing to share and if
you want to remain anonymous, please be sure to inform the representative.

2. As team member of Gilley Enterprises, you will be required to complete the

following mandatory safe and respectful workplace learning modules during the first
14 days of your employment:

 Mitigating Workplace Violence

 Safe, Respectful, and Inclusive Workplace (Harassment &
Discrimination)
 Bullying Intervention
 Bystander Intervention

3. All employees hired at McDonald’s are hired as part-time crew persons. As a crew
person I realize that the sales of the restaurants vary depending on the months of
the year. I realize that I may receive 40 hours on any given week and 5 hours on the
next. I am not guaranteed to work any certain number of hours. The hours I work
also depends upon my availability as well as my job performance. As crew
members, we are asked to work in different areas of the restaurant. I will work in
Revised 3/8/23.

whatever area is asked of me by the manager on duty. Because cleanliness is such

an important element of our business, all crew persons should expect to spend
significant portions of their time working on cleaning related projects.

4. As a crew member of the McDonald’s franchise I understand that hospitality is one

of the most important aspects of our business. As a crew person I am expected to
treat each guest as a valued customer. Meaning I am expected to greet, smile, and
make eye contact with each guest at the counter, lobby, or in the parking lot. I
understand that if I DO NOT greet, smile, or make eye contact with our guest the
following guidelines will be upheld:

1st time: Sent home for the day with a Written Warning
2nd time: Documented 7-day suspension
3rd time: Termination

5. Late Policy

If for any reason a crew person is going to be late for their scheduled time at work,
they must contact the restaurant to notify them that they will be late and an
estimated time of arrival. They must call at least 10 minutes prior to the beginning
of their shift. If it is more than 30 minutes past the beginning of the scheduled shift,
the person will be considered a NO SHOW. As a crew person I understand that
getting to work on time allows others to get off at their scheduled time. The
following rules will apply even when restaurant is notified of the crew person being
late:

1st time: Documented written warning

2nd time: Documented and possible 7-day suspension
3rd time: Possible termination

6. No Show Policy
Revised 3/8/23.

If a crew person does not call in and/or does not come to work for his/her scheduled
shift the following actions will be taken:

1st time: Documented written warning

2nd time: Documented 7-day suspension
3rd time: Termination

If a crew person doesn’t show for 3 consecutive days, they will be documented as a
“Quit-No Notice” and will not be eligible for “rehire” with Gilley Enterprises Inc.

Documentation will still be done on any person that calls in even with a valid excuse.
The purpose of this is so we can keep up with repetitive call ins and can address any
excessive attendance issues. Texting the manager is not an acceptable form of
communication.

7. Sick Policy

A crew person that is sick for their scheduled shift has a few options. You must call
in with a 3-hour notice.

1. Come in to work until a replacement can be found.

2. Trade shifts with another worker with the manager’s approval.
3. Get a signed doctor’s excuse and bring it in the following day.

All call in will still be documented. Texting is not an acceptable

form of communication.

8. Cash Register Policies

Each crew person will count their cash drawer prior to use. They must count it to
make sure they are beginning with $75.00. At the end of their scheduled shift they
will count down all monies in their drawer and leave the beginning $75.00 in cash
Revised 3/8/23.

drawer. The manager will verify cash drawer and remaining money with employee
present. Each crew person is responsible for all money taken in during their
scheduled shift. No crew member will work on any drawer not assigned to them.
No crew member will ask any other crew member to work on a drawer assigned to
them.
Crew person will not accept any bill higher than a $20 without a manager present. If
they fail to call for a manager’s approval the crew person will be responsible for the
money and will be considered as a cash shortage if it is short at the end of the shift.

While working a register you will accept debit/credit cards from guest to pay for
their order. Please do not take those cards out of the view of that customer. The
card must be visible to the guest at all times. If for some reason a guest should leave
without their card, please give card to a manager immediately.

No crew person will alter an order in any way without a manager’s approval. A crew
person cannot use a manger’s code for any reason for anything.

If a refund slip or over ring is done on a register it must have a manager, crew
person, and customers signature on ticket. The ticket must be in register and turned
in with nightly paperwork.
If for any reason a crew person’s cash drawer should come up short $2.00 or more
the following actions will be taken:

1st time: Documented written warning

2nd time: Documented 7 day suspension
3rd time: Possible termination

If the cash drawer is $20.00 or more that is grounds for immediate termination.

9. Cell Phone Policy

No crew person will be allowed to have their cell phone or any other electronic
device at work. All cell phones will be kept in their personal vehicle. If you wish to
bring your phone to work with you it must be kept in the manager’s office inside a
bag with your name on bag. WE ARE NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR
DAMAGED CELL PHONES. If you are caught using your cell phone while at work you
face possible termination. You are not allowed to touch or use any customer’s cell
phone. If you do so and you break their cell phone you will be held responsible.
Revised 3/8/23.

10. Hiring
You will be placed on 90-day probation. Any time during those 90 days if we do not
feel you can perform the job you were hired to perform you will be terminated with
none of the above written warnings or suspensions to apply.

11. Miscellaneous

Employees will purchase food only from managers.

Employees are not allowed to use coupons, game pieces, etc. unless they are
directed by the General Manager.

All sales of merchandise will be paid for and rung up in full on the cash register.

Absolutely NO merchandise is to be given away without the permission of the

manager.

No food will be consumed and rung up at a later time.

Cash drawers are to be kept closed except during a transaction. All sales are to be
rung up at the time they are made.

Crew persons wearing a McDonald’s uniform will not be allowed to sit in dining
room while on break or while waiting for a ride. All crew must eat in break room
provided for them.

Off duty employees will not be allowed to loiter on the premises for any reason.

Smoking is only permitted in your personal vehicle or in the corral. No crew member
will be allowed to smoke anywhere around the building. Please ask your manager
where is the designated smoking place is for your restaurant.

The only purse or bag allowed in store behind the counter is a clear bag. We
recommend leaving all personal belongings in your vehicle.
Revised 3/8/23.

Managers and crew are considered two different groups of employees and should
not date or fraternize on or off the premises.

Any crew member showing signs of disrespect to any manager or supervisor can and
will be terminated immediately. This includes insubordination.

No crew will verbally or physically try to harm another crew member or manager. If
so, they will be terminated immediately.

The morality of ALL employees will be of the highest caliber at all times. The
company reserves the right to terminate any employee who, through their moral
conduct or actions, will embarrass the company.

Each individual is assigned a “clock in” number. It is your own responsibility to clock
in and out. No other crew member will clock anyone in or out. Clocking in for
another employee is grounds for both employees to be terminated. It is your own
responsibility to notify a manager if there is an error in your time. You will receive a
printed copy of your time each day when you clock out. It is your responsibility to
keep up with these to match up with your payroll punches on payday. If you have
any discrepancies you should notify the General Manager immediately.

Payday is every other Tuesday. Paychecks can be picked up after 2pm on pay date.
No one can pick up your paycheck but YOU. If you show up for your paycheck and
management is busy assisting a customer, you must wait till they are done before
you can receive your check. The customers are the reason you receive a check and
must be our first priority.

Crew members will not work off the clock. All work done for Gilley Enterprise’s Inc.
will be paid for and that person must remain on the clock for the whole time. If you
are asked to work or perform any job duty off the clock you should notify you
General Manager or Supervisor immediately.

If you are involved in an accident you must notify the manager on duty immediately.
If you wish to see the doctor you will be asked to submit a urine sample or blood
sample (at the company’s expense) to determine if drugs or alcohol were involved.

The use of profanity or obscene gestures will be grounds for termination.

Revised 3/8/23.

No one outside of uniform will be allowed behind the counter.

No unauthorized person will be allowed behind the counter.

Please ask the General Manager at the restaurant for the rules on request off and
how they are handled. Please keep in mind all requests off are a “request” and we
may not be able to fulfill yours.

Performance reviews are done twice a year, in January and July.

This to inform you, the employee, that the State of Louisiana gives Gilley Enterprises,
Inc., the authority to charge $3.00 service fee for withholdings such as garnishments,
child support, etc. We will also charge a $3.00 service fee for copies of check history
or check stubs information copied or faxed to housing authorities and loan
companies, etc. This fee will be deducted from your check each time there is a
request.

This to inform you, the employee, that the State of Arkansas gives Gilley
Enterprises, Inc., the authority to charge $2.50 service fee for withholdings such as
garnishments, child support, etc. We will also charge a $2.50 service fee for copies
of check history or check stubs information copied or faxed to housing authorities
and loan companies, etc. This fee will be deducted from your check each time there
is a request.

Random drug testing is a condition of employment and may be made at

management discretion.

Employees cannot bring food into restaurant from an outside source (food from
home or any other restaurant), as it is against the Department of Health guidelines.
McDonald’s uniforms are not to be worn in other restaurants.

Gilley Enterprises is going paperless to help the environment. This is to inform you,
the employee, that all paycheck stubs and W2’s will be online on
www.myjobtogo.com. When you get your first paycheck, you will receive an email
to sign up for myjobtogo.com. Make sure you sign up so you can access your
paycheck stubs/W2 because we will not be printing out paper copies.