Bühler

Die Casting
Services.
Expertise you
can rely on.

Innovations for a better world.

Bühler Die Casting Services.
Expertise you can rely on.

Expertise you can rely on.

People you can trust.

Reaching for higher profitability requires North America

improved productivity, quality, and
uptime of your production systems.
Modern die-casting systems are 9
exposed to permanent performance
pressure and are often in service on a 7
24/7 basis. This places very high
demands on your people and machines.

How can Bühler service help?

Now more than ever, it is vital that you have expert support
available to provide preventive maintenance, local service, Die Casting Competence Center
Holland, Michigan, USA
speedy repair and replacement, consultancy and training.

At Bühler, we have more than 100 service stations

worldwide, with over 200 die-casting specialists. They are
fully trained to understand your process and application, as
well as the technical intricacies of your cell.

Every one of our dedicated service experts is committed to

helping you meet your production goals, today, tomorrow
and long into the future.
6
South America
13

Bühler is represented in over

140 countries with more than
13,000 employees.

2
 Bühler Die Casting Services.
Expertise you can rely on.

Europe

26

23
26
Asia
25
Die Casting Competence Center
Alzenau, Germany

Headquarters
Uzwil, Switzerland

Die Casting Service Center

Brescia, Italy
Die Casting Competence Center
7 Wuxi, China

14
14
South Asia

15

Middle East & Africa

Sales Office

Service Station

3
Bühler Die Casting Services.
Expertise you can rely on.

Best practice from around the world.

Personalized for you.

We can share best practice and

innovation from around the world, whilst
tailoring a personalized service for your
application, your people and your
immediate challenges.

Global reach. Tailored solutions.

We know that no two die-casting applications are precisely the
Engineering
same. That is why we create individual service, consulting and
training packages tailored to your specific needs and
throughout the lifecycle of your die-casting equipment.

With us, you benefit from:

–– Experienced project managers for optimal project handling

–– On-schedule delivery and start-up

–– Tailored service offering, based on your specific needs

–– Individual training and knowledge transfer

Installation
& Start-up

4
 Bühler Die Casting Services.
Expertise you can rely on.

Digital
Services

Training Technical
support

Remanufacturing
& Retrofits
Maintenance

Spare &
Consulting Wear parts

5
Bühler Die Casting Services.
Expertise you can rely on.

Expert engineering and

project management.
Integration with your
plant.
Our engineering team supports you, from
the specification of your die-casting solution
to a smooth integration into your plant.

Experienced engineering.
Careful system design.
We can help you with your individual cell layout –
determining the machine size, optimal automation solution
and cycle time analysis that will work within your factory
footprint, access points and existing production systems.

Process integration.
Your solution may need to work seamlessly with other
processes. We can help integrate your die-casting cell into
smart plant concepts, analyzing your needs, running robot
simulations for optimized processes and writing robot
programs.

Special-purpose solutions.
Our experienced engineers can work with your team to
create bespoke solutions, if your specific application
requires it.

Fast installation and start-up.

All of our engineering know-how will be focused on
getting your production up and running on time, as
quickly as possible.

While working with your team, we will take responsibility

for project planning, scheduling and construction site
management. We will ensure smooth integration with
peripheral equipment and oversee professional start-up,
inspection and approval of your entire cell.

6
Getting more from
your process with
an optimal
performance of your
die-casting system
— that is where our
experts can help.
 Bühler Die Casting Services.
Expertise you can rely on.

Training and consultancy.

Getting more from your cell.

As the demand for higher quality and faster production continues, the knowledge
about your process and the ability of your operators can make a crucial difference.

Benefit from our trainings. Consulting and testing services.

Training at our competence centers. Fine-tuning your production processes.
Our competence centers in Uzwil (Europe), Holland (USA) We understand that process optimization is crucial. Our
and Wuxi (China) offer your people a unique opportunity to experienced experts can help you to systematically
learn how to get the most from your Bühler cell. They can fine-tune all of your production processes, including
explore best practice solutions from around the world and infrastructure, materials, risks and personnel.
see the latest technological developments in action.
Our aim is always to improve your OEE by helping you to
Training at your premises. reduce your operating costs and increase your overall
Our experts can visit your premises to conduct training for competitiveness.
your operators and maintenance crew tailored to your
Testing and exploration.
installation and the specific challenges you face.
You can use our competence centers for application-
Your customized training. specific trials, zero series and samplings to help improve
We can create your individual learning experience to suit your processes. Your people can experiment on different
your needs, covering anything from machine training to machines with a range of process optimizations,
peripherals and process, technology or management troubleshoot specific issues and run casting trials and
issues. We can focus on theoretical fundamentals, simulations, without interrupting your own production
practical applications or extensive knowledge transfer in cycles.
your specialist area.

Die Casting Academy.

To support and enhance our hands-on training sessions,
we also offer a convenient and flexible E-Learning
package. Developed by our experienced die-casting
tutors, our E-Learning is arranged in popular topics and
guides your people through a series of modular learning
experiences. The Die Casting Academy is available for
your staff whenever they need it, anywhere in the world.

9
Bühler Die Casting Services.
Expertise you can rely on.

Proactive maintenance
and technical support.
Optimizing uptime.

Our tailored maintenance and inspection

services are designed to optimize uptime,
helping to keep your processes running
and maintain product quality.

Proactive maintenance solutions.

Maintenance contracts.
Your tailored maintenance contract can cover everything from
troubleshooting, remote diagnostics and system settings, to
repair and replacement, and spare parts stock advice.

We will work with your maintenance personnel to ensure they

understand the key issues with your application and provide
detailed reporting at agreed intervals.

Preventive maintenance.
Preventive maintenance can give you full confidence in your
cell availability, minimizing unscheduled downtime, increasing
your cell uptime and giving you a longer cell lifetime.

Tailored programs include a thorough inspection of the

technical condition, the fine-tuning of your machines, and, if
necessary, the exchange of worn parts. An inspection report
will ensure that you are always well informed and are clear on
potential investment needs for the future.

Technical support, 24/7.

Whether you call with a problem or you need us to remotely
connect with your cell, there is always a qualified Bühler
specialist ready to respond, day or night.

Working from more than 20 die-casting service stations

around the world, we are never far from your site.

10
Bühler Die Casting Services.
Expertise you can rely on.

myBühler.
Always there for you.

As 24/7 access to information becomes more important, the myBühler Customer

Portal provides up-to-date information and additional services for installed Bühler
equipment.
Bühler Insights

eService eMaintenance

eCommerce eTraining

Product Information

myBühler.
myBühler provides you with an overview of your installed
Bühler equipment and offers you access to the following: Stocking the parts you need.
Product information. We keep a high inventory of quality spare parts in
convenient locations around the world, ensuring fast
myBühler provides information on your Bühler equipment,
delivery when you need them most.
including user manuals, 3D catalogs for certain machines,
spare parts catalog and technical information. Our original parts will support your warranty conditions
and are designed to provide extended lifetime in even the
eCommerce.
toughest applications.
You can find and order spare and wear parts directly
online. Quotations, orders and contracts can also be
viewed on the platform.

In addition you will be able to profit from various Digital

Services such as E-Learnings, Downtime Analysis and
Predictive Analytics.

12
 Bühler Die Casting Services.
Expertise you can rely on.

Bühler Insights.
Enabler for your
Digital Services.

Bühler Insights is the platform that runs

our Digital Services. Data is collected and
transferred to the cloud, offering valuable
insights into production.

Digital Services.
Bühler Insights is the platform that runs our Digital Services.
Data is collected, transferred and analyzed in Bühler Insights,
offering valuable insights into production.

Downtime Analysis.

Machine failures lead to a loss of efficiency, energy, and

productivity and may severely impact your bottom line. Our
Downtime Analysis enables your machine operator to
determine the cause of any interruption and whether it is due
to a machine failure, human error, or a defective peripheral. In
addition, it gathers long-term data on all downtimes in your
production process, providing invaluable insights for
troubleshooting and improvement.

Predictive Analytics.

Predictive Analytics is a Bühler Insights service that uses data

analytics to increase OEE, by reducing unscheduled downtime
through prognostics.

Die Casting Dashboard*.

Our Die Casting Dashboard can display real-time customized

KPIs for your machine, foundry and plant. Digital charts,
graphs and dials can inform your operational, maintenance,
and management decision-making, helping to improve your
OEE.

* in development

13
 Our remanufacturing
centers:
­Bühler Brescia (Italy)
BuhlerPrince (Holland, USA)
Bühler Wuxi (Wuxi, China)
 Bühler Die Casting Services.
Expertise you can rely on.

Remanufacturing
and retrofits.
Protect your
investment.
Professional remanufacturing and control
unit upgrades can increase the lifetime
and productivity of your die-casting
operation.

Remanufacturing and retrofits.

Working from our dedicated centers, we can carry out a
partial remanufacturing or overhaul your entire die-casting
machine. With a full remanufacturing of your die-casting
machine, you can literally reset the production clock to zero.

Remanufacturing can include software updates, control

system upgrades, an overhaul of electric, mechanical or
machine components or an expansion of functionality.
Upgrading can give you greater operational flexibility and
ensure that your machine is ready for the digital age.

15
 en 1219 Z&B

Bühler AG
CH-9240 Uzwil
Switzerland

T +41 71 955 11 11
F +41 71 955 25 88

[email protected]
buhlergroup.com/die-casting