AI Call Center Solutions

The perfect front callers

Mike April 15, 2023

Auto-Dialer

A Machine Learning Customer

P
I Text-to-speech
CR
M

Chat GPT
CRM/Auto-Dialer/Predictive Dialer
The CRM can be something as cheap and simple as the open-
source Dolibarr or as cheap as Higher Level or as expensive
and advanced as Oracle and Newt Suite. That decision will
be based on what integrates best with the machine learning
AI and ChatGPT.
The Auto-Dialer will likely be Twill because of it’s price and
easy integrations. The Predictive-Dialer will likely be the
open-source ViciDial, as it’s highly customizable. At some
point, the Machine Learning AI will program the Predictive-
Dialer, based on what it learns. This is the easy part.
 Machine Learning AI and Chat GPT
Initially, they both will just give the Text-To-Speech software the words to say. In essence, it would output a
script and field questions that it then gives a human touch to the answers, from a sales point of view. It may
text a customer over a message or schedule an appointment and assign it to a sales rep. That’s efficient, but
uninteresting. Let’s turn this into the ultimate appointment-setting and sales machine.

Let’s give the Machine Learning and Chat GPT (MLCGPT) the goal of making the most sales and setting the
most high-quality appointments. The MLCGPT will try many different voices, tones, styles, deliveries, and
word combinations within a set of parameters, until it determines the most effective ones based on its learning.
This may change by certain customer characteristics, which it will also understand. These characteristics will
include the contact details and what it learns during the process. We would set the parameters, such as the
legal calling times, the intended goals, and the means to do it (e.g. speech, text, email). There are roughly 96
million homes without solar that we can practice on and a slew of industries that would benefit from this
technology.
 Machine Learning AI and Chat GPT
At first, we will give it a script and FAQ to call homeowners in the markets that we’re targeting. However, the
MLCGPT can be online, monitoring social media and the bitstream and the news to look for hot markets and
target specific people based on their actions. Imagine that a person posts a complaint about the rising cost of
goods and the MLCGPT notices it and then calls him to pitch him solar or a utility company announces a rate
increase and the MLCGPT targets people who use the company that just raised their rates and mentions the
rate increase in the script. It can even figure out the days that people in a given area pay their utility bills and
target them on those days.
 The Future and Beyond
Once this is mastered, avatars can start conducting the first appointment. At the first appointment, the prospective
client is asked to either upload their utility bill or take a picture of it and submit it. They are asked what their
average highest and lowest monthly charges are, and told that we will prepare a free energy savings analysis. Then
they are asked if we’re able to lower your energy bill, save you tens of thousands of dollars, and increase the value
of your home, with no money out of pocket, would you be open to taking advantage of solar energy? If they say
yes, they’re played the following video; if they say no, then their explore their aversion to solar. When the avatar
speaks, it will pause whenever th customer interrupts, and the start playback again after the customer stops
talking, from the beginning the sentence that they are inn, or if within the first few words, start from the beginning
of the previous sentence

After they watch the video,

they are asked:
1. Now that you watched the
solar education video,
what do you like most
about the benefits of solar
energy?
PLAY FREEDOM FOREVER
SOLAR EDUCATION VIDEO
 SALES PROCESS: START
1.
TO SALES APPOINTMENT
The audio chatbot calls a prospect, asks them a couple of qualifying questions, confirms their email address, and directs them to a website to
watch a video and schedule an appointment.
2. The audio chatbot calls up people who received links to the website, asks whether or not they watched the video, and schedules an appointment
for them to meet with a solar advisor. Asks a question about their family, find out if they have kids and their names. The customer clicks on a link
at the time of the meeting and if they don’t show up, they receive a call and if willing, are tested a link to attend the meeting. They are going to
see a screen with Richard Darn and their solar advisor’s face in a circle at the bottom left of the screen. The chatbot will greet them and ask them
about their family, using the information ascertained during the previous call. Then the chatbot explains that she’s not here to sell anything today.
She’s here to show them how she helps people just like you. Then asks can you please get your electric bill and take a front & back photo? What
are your average highest & average lowest monthly electric bills? If I can lower your energy bill, save you tens of thousands of dollars and
increase the value of your home, with no money out of pocket, would you be open to considering the advantage of going solar?If yes, I’m going
to show you a short video that explains what we do and who we are.
3. VIDEO
4. Now that you saw the solar education video, what do you like most about the benefits of solar energy? Do you have any questions about solar
energy? If I can show you how to reduce your monthly energy bill, save you tens of thousands of dollars and do it with zero out of pocket costs,
would you open to a free energy savings analysis, to see how much money you will save? (Schedule meeting)

Possibly, have the AI take on the prospects tone, style, and vocabulary
 SALES MEETING

SOLAR ENERGY
How solar works
1. SOLAR PANELS CAPTURE
ENERGY FROM THE SUN
2. SEND THE SUN’S ENERGY
TO AN INVERTER
3. THE ENERGY IS THEN
CONVERTED TO ELECTRICITY TO
POWER YOUR ENTIRE HOME
Have you ever looked into solar energy before?
 Your Options
PROBLEM SOLUTION
Stay with Your Old Electric Energy Switch to Your New Solar Energy
• More expensive than solar & cost keeps rising • Less expensive, Save money, fixed energy cost
• Continue renting & paying your energy forever • Own your energy & eliminate your electric bill
• Electricity adds no extra value to your home • Immediately increases home value; avg. 10%
• Does not help in selling your home faster • Home sells avg. 20% faster; can transfer system
• Receive no government tax credits • Qualify for 30% Gov’t tax credits; avg. $10,000
• You cannot sell any energy back to electric co. • You can sell your excess energy to electric co.
• Contribute to damaging the planet for next gen. • Help protect and save the planet for next gen.

Based on these true facts, which option benefits homeowners most,

continuing to rent their electricity or owning their energy and saving money?
Why Apricot Solar and Freedom Forever
The exclusive partnership between Apricot Solar and Freedom Forever
(marketer & solar company) is considered by leading industry experts as one of the
most powerful, valuable and strategic partnerships in the entire solar industry!

Apricot Solar and Freedom Forever have a combined 18 years of proven

solar experience

Freedom Forever has completed over 100,000+ successful installations with

a 99.74% customer satisfaction rate and is recognized as having one of the
highest satisfaction rates in the entire solar industry

Apricot Solar and Freedom Forever generated a combined 2 billion+ dollars in

revenue for 2022
Why Apricot Solar and Freedom Forever
Featured by INC 5000 as one of the fastest growing companies in the US,
accredited by the BBB (Better Business Bureau), as a top A+ company and
NABCEP Certified (most exclusive and trusted accreditation, that signifies
your company meets the highest standards of excellence in the solar industry)

Freedom Forever is recognized as one of the top 3 solar companies, out of

over 10,000 solar companies in the US, passing Tesla Solar, in total market share!

We also have a partnership with Billion dollar giant Vivint and give our solar
clients a free or discounted home smart & alarm system, valued at over
$2,800, with NO monthly monitoring payments for 3 years!
Why Apricot Solar and Freedom Forever
Apricot is a 100% virtual solar company and utilizes AI (Artificial Intelligence) which
allows us to have lower operational costs and thus give our clients the best value in
the industry

Offers the best rated tier 1 solar equipment, along with the only 25 year production
guarantee in the industry and even a price match guarantee!

ZERO upfront or out of pocket costs, with the most competitive financing programs
in the USA and we can even help homeowners with lower credit scores qualify for
NO money down solar

A fully licensed national powerhouse with thousands of successful installations and

happy 5 star clients, because we take a no pressure educational approach in helping
our clients
 CLIENT TESTIMONIAL
HECTOR & MARIA
PEREZ, ORLANDO FL.

$281.00

$149.00

OLD NEW
ELECTRIC SOLAR
BILL BILL

INITIAL MONTHLY SAVINGS:

$132.00 If your electric company offered to put solar panels
on your roof, guaranteed you the same amount of
*30 YEAR ENERGY SAVINGS.......$147,159
*10% HOME VALUE INCREASE…$45,228 electricity you currently use, but for a lower fixed
*30% GOV'T TAX CREDIT..........$13,846 monthly payment and it saved you tens of thousands
TOTAL FINANCIAL BENEFIT = $206,233 of dollars, would you switch to solar energy?
*30 YR SAVINGS BASED ON 4% AVERAGE INFLATION INCREASES
*10% AVERAGE HOME APPRECIATION BASED ON GOV’T STUDY
*30% TAX CREDIT BASED ON SYSTEM COST & QUALIFYING, PER IRS
 CLIENT TESTIMONIAL
On a scale from 1 – 10, 10 being the highest,
FRANK & ELIZABETH how would you rate your desire to lock in a fixed
WILLIAMS, DALLAS TX. energy bill, save tens of thousands of dollars and
increase your home value, with no money down?
$194.00
$164.00

OLD NEW
ELECTRIC SOLAR
BILL BILL

INITIAL MONTHLY SAVINGS:

$0
*30 YEAR TOTAL SAVINGS....$59,304
HOME VALUE INCREASE.......$28,942
30% 25 yearTAX
GOV'T savings! $55,971*
CREDIT.......$16,189
TOTAL FINANCIAL BENEFIT = $104,435
*30 YR SAVINGS BASED ON 4% AVERAGE INFLATION INCREASES
*10% AVERAGE HOME APPRECIATION BASED ON GOV’T STUDY
*30% TAX CREDIT BASED ON SYSTEM COST & QUALIFYING, PER IRS
1. What do you like about being on the electric grid?

2. What don’t you like and would want to improve about being on the electric
grid?

3. What do you like about solar energy?

4. What don’t you like about solar energy or what concerns do you have that
would prevent you from switching to solar energy?

5. What would solar energy need to provide you in order for you to switch to
solar energy?

6. So if solar energy can provide you ( ) without ( ) and makes financial

sense for you, would you be open to taking advantage of solar energy today?

7. Great now let’s review your energy savings analysis

 Financing Approval
Great, wouldn’t you like to see if your home even qualifies and how much funding
is available for a no money down solar system?

Any objection: This is strictly a pre-qualification to see how much funding is

available, if you qualify for our 100% no money down solar program and it
does not affect your credit score at all. So let’s just see how much you qualify for,
what are the last 4 digits of your social security number?

(Make sure to hide this slide prior to your appt)

If we could show you, how to pay off your solar system in 12-18 months,
so you never had to pay for your electricity again, would you be open to that?

Could you do what trainee did today?

We have an ‘earn while you learn’ online training program, whereby you simply
introduce us to homeowners you know, watch what we do and when we help
them switch to solar, you get paid an average of $3,500 part-time for every
solar sale you refer

If we trained you, would you be open to making an extra $3,000 to $5,000 a

month part-time or over $100,000+ a year full-time, working from home?

Watch a short corporate overview video, so you can get all the information and
then schedule an interview to see if you qualify
 VIRTUAL SALES
APPLICATIONS
There are many industries that this can be applied in, even if only to
set appointments
Telephone Integration
Software & Setup
Clixlo $497
Twilio $.005 talk time
Vicidial Free Support extra
Google text-to-speech
Create Twillio account and set it up for out bound calls, integrate Vicidial, try text to
speech apps.
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