SAP Support Pack and Stack Update
SAP Support Pack and Stack Update
SAP Support Pack and Stack Update
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What is a Support Package?
When an end user of SAP finds a bug in the SAP product, he reports the same to SAP
support. SAP programmers inspect the bug and develop a correction for the
bug. This correction is known as SNOTE (SAP Note).
With time, multiple end users, report bugs for which SAP releases SNOTE. SAP
collects all these corrections in one place and this collection is called SUPPORT
PACKAGE. This support package also includes enhancements to earlier versions of
SAP.
In simple words collection of SAP NOTES is called as SUPPORT PACKAGE.
Support Packages are implemented in SAP system using Transaction SPAM (Support
Package Manager)
Support Package Stack, commonly known as STACK bundles all required components or
individual patches that are already tested together and recommended applying as SPS
instead of individual patch (until and unless you face some problem which requires certain
components to be patched).
Each software component has a separate sequence of Support Packages. The following list
contains the technical names of a number of components and the notation for their Support
Packages:
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SAP_CRM (CRM Support Package): SAPKU<rel><no>
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From Application Server
1. Download the support packages from service marketplace and save them at OS level
in directory /usr/sap/trans.
2. Uncompress these files using sapcar executable
After uncompressing the support packages at OS level the .PAT and .ATT files are stored in
/usr/sap/trans/EPS/in directory.
Next, load the Support Packages into SAP system by choosing Support Package –>Load
Package –> From Application Server
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From Front End
Choose Support Package –> Load Packages –> From Front End
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Step 4: Defining Queue
Queue contains the Support Packages available for the different SAP Components installed
in your system. This Queue information is derived from the support pack uploaded in Step 2.
2.A list of installed software components (for example, SAP_BASIS, SAP_HR, SAP_BW) is
displayed.
3.Once you select the required component, the current queue appears. This queue contains
the Support Packages available for the selected component in your system. If you want to
define the queue for another software component, choose Other Component. If the
displayed queue meets your requirements, you can confirm it by choosing Confirm Queue
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Step 5: Importing Queue.
Once you a define a Queue (Step 4) while selecting a particular component (for which we
want to upgrade support pack), we need to do ‘Import queue’ to start importing/applying
that particular selected support pack (as per the standard SAP process).
To become familiar with known problems and issues, always read the note mentioned in
above screenshot.
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Step 6: Confirming Queue:
Confirm that the queue has been imported successfully into your system. This allows you to
import Support Packages in the future. You will not be able to import Support Packages
further, if you do not confirm the queue.
Confirm successful import of the Support Packages into your system by choosing Support
Package à Confirm.
Checking Logs
IMPORT LOG: It displays logs for Support Package Manager Phases that are used by
transport control program tp(transport control program).
Go to–>Import log–>Queue
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ACTION LOG: It contains information about the actions that take place during the
individual phases (while importing the current queue).
It also includes information about the point at which a phase was stopped, as well as
detailed error information.
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While the support packages are being imported, logs are made into the tmp directory
(path: usr/sap/trans/tmp)
Once the import process is completed logs can be viewed from the log directory
(path: usr/sap/trans/log)
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