Mental Health and Wellbeing Policy and Procedure

This document is Mental Health and Wellbeing Policy and Procedures
It is for use with CHCMGT005 Assessment Task 2
Mental Health and Wellbeing Policy and Procedures
Statement of Commitment
Healthy Lives has a duty of care under WHS legislation to ensure that all of its staff and contractors
are healthy and safe. Supporting mental health and wellbeing is part of this commitment.
This statement is an addition to WHS Policy and Procedures which must be followed by all staff.
Definition
Mental health is defined as a state of wellbeing in which a person can realise their own abilities, cope
with normal stressors of life, work productively and fruitfully, and is able to make a contribution to the
organisation and wider community.
Actions
All Healthy Lives Managers are required to complete all of the following actions in relation to ensuring
the optimum mental health of all staff members.
Actions Additional comments When
Identify risks associated with poor mental See risk management Every 6 months
health and wellbeing so as to eliminate stress policy and procedures
or control the risks from stress and other
factors that impact on mental health and
wellbeing.
Document risk controls for mental health and See risk management Every 6 months
wellbeing in the risk management plan. policy and procedures
Review risk assessments. See risk management Every 6 months

policy and procedures
Participate in training for stress and wellbeing See professional Every 6 months
management practices for all managers. development policy and
procedures
Require members of staff to access and See professional Every 6 months

attend stress awareness and stress development policy and
management courses, so they are better able procedures
to self-manage stress.
Assist members of staff in recognising and See stress and wellbeing Every 6 months
self-managing the pressures they encounter. meeting process included
in this document
Conduct a weekly meeting (round table) with See stress and wellbeing Weekly
staff to check in on staff members’ stress meeting process included
levels and emotional wellbeing. in this document
CHCMGT005 Mental Health and Wellbeing Policy and Procedures | 1

Stress and wellbeing check in

As per the action list above, managers are required to conduct a weekly meeting with staff members
to discuss their stress levels and emotional wellbeing. This will ensure that Healthy Lives can monitor
staff members’ stress levels and emotional wellbeing.
The meeting is to be held weekly at a suitable time and would be expected to last for 30 minutes
maximum.
Managers are required to ask staff members’ a range of questions to determine their stress levels and
emotional wellbeing.
Questions should focus on finding out about:
 Describe your recent work with clients.
 Have there been an issues or incidents that have affected your stress levels or emotional
wellbeing? If so, what?
 How do you think you handled these issues or incidents?
 What do you think you could have done better?
 What actions do you believe we could take to support you with stress levels and emotional
wellbeing relevant to the issues or incidents you have described.
 What actions do you personally wish to take to support your own stress levels and emotional
wellbeing relevant to the issues or incidents you have described.
Respecting others
It is important during interactions with others in relation to mental health and wellbeing that best
practice engagement is followed. This includes:
 acknowledging and accepting the different reactions of others in relation to stress and wellbeing.
Therefore, managers are required to be non-judgemental in all communications with staff.
 identifying and accepting the diverse needs of colleagues in relation to stress and emotional
wellbeing. Therefore, managers must find out about each staff members’ needs in relation to
managing stress and emotional wellbeing and again be non-judgemental in listening to the
diverse needs of staff in relation to how they wish to handle their stress and wellbeing.
Self-assessment and reflections

An important part of managing and monitoring stress and emotional wellbeing of others is being able
to conduct a self-assessment, as well as reflect on own behaviour. This assists with monitoring own
performance, as well as own performance in relation to other staff members.
Self-assessment is usually conducted using a specific checklist or answering questions.
Reflective behaviour strategies can be as listed below.

Reflective behaviour strategies Explanation
SWOT analysis: A process undertaken to analyse your strengths, weaknesses,

opportunities and threats
Journals, diaries or reflection logs These record your thoughts and feelings allow you to reflect on
and evaluate your ideas and actions.
Checklists This may be an established tool from your organisation or

something you develop yourself that helps you review your
skills and abilities.
Reflective questions: Asking questions to help reflect, such as: ‘What do I

understand now after this experience?’, ‘How does this affect
my future practice?

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This document is Mental Health and Wellbeing Policy and Procedures

It is for use with CHCMGT005 Assessment Task 2

Mental Health and Wellbeing Policy and Procedures

Actions Additional comments When

Review risk assessments. See risk management Every 6 months

Require members of staff to access and See professional Every 6 months

CHCMGT005 Mental Health and Wellbeing Policy and Procedures | 1

Stress and wellbeing check in

 Describe your recent work with clients.

 How do you think you handled these issues or incidents?

 What do you think you could have done better?

Self-assessment and reflections

CHCMGT005 Mental Health and Wellbeing Policy and Procedures | 2

Reflective behaviour strategies Explanation

SWOT analysis: A process undertaken to analyse your strengths, weaknesses,

Checklists This may be an established tool from your organisation or

Reflective questions: Asking questions to help reflect, such as: ‘What do I

CHCMGT005 Mental Health and Wellbeing Policy and Procedures | 3

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