Business and Society Review - 2008 - GEVA - Three Models of Corporate Social Responsibility Interrelationships Between
Business and Society Review - 2008 - GEVA - Three Models of Corporate Social Responsibility Interrelationships Between
Business and Society Review - 2008 - GEVA - Three Models of Corporate Social Responsibility Interrelationships Between
Social Responsibility:
Interrelationships between
Theory, Research, and
Practice
AVIVA GEVA
D
ecades of debate on corporate social responsibility (CSR)
have resulted in a substantial body of literature offering
a number of philosophies that despite real and relevant
differences among their theoretical assumptions express consensus
about the fundamental idea that business corporations have an
obligation to work for social betterment. All accounts of CSR recognize
that business firms have many different kinds of responsibility, and
seek to define both the scope of corporate responsibility in society
and the criteria for measuring business performance in the social
arena.1 Waddock2 used the metaphor of a branching tree to describe
how the field has evolved into its current understanding of CSR, an
understanding that attempts to link the relatively parallel universes
of theory and practice, and to illustrate how various conceptual
branches are related to each other. Fruitful as the development of a
comprehensive organizing framework for the field has been, we are
still left with the same quagmire of definitional problems that
beclouded the old debate about the exact nature of CSR. The old
claim that CSR “means something, but not always the same thing
to everybody”3 is no less true today. This article seeks to add clarity
Aviva Geva is with the Open University of Israel, Department of Management and Economics,
Israel.
© 2008 Center for Business Ethics at Bentley College. Published by Blackwell Publishing,
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2 BUSINESS AND SOCIETY REVIEW
i
For the sake of comparison, Figure 1b includes all four domains of responsibility.
This prototype model represents the general idea of intersecting circles, rather
than trying to depict every one of the resultant categories.
General Description
Theoretical Assumptions
Research Implications
The pyramid model of CSR has served as a platform for some of the
major research developments in the field. As Clarkson claimed, “the
strength of its influence can best be judged by its longevity and that
of its progeny.”38 A considerable number of empirical studies
published in recent years have focused first on operationalizing the
framework, and then on developing and testing a set of hypotheses
regarding the determinants and consequences of CSR.
raters are always able to rank each possible bundle in order of pref-
erence. Their rankings could then be used to assess the correlation
between CSR and profitability.
Managerial Implications
General Description
Theoretical Assumptions
Research Implications
Managerial Implications
General Description
Theoretical Assumptions
the pyramid and the IC models focus on the tension between busi-
ness and society, the CON model highlights their interdependence.
Advancing this notion of CSR, the CON model presents the relation-
ships between business and society from two perspectives: outside-
in and inside-out. The move from the outer circle inward reflects the
long-standing concept of social control that refers to society’s need
to impose some standards of behavior on business activity in order to
preserve the core function of business as an important instrument
for social progress.76 The move from the inner circle toward the
outside represents the internalization of social norms that reside
and operate within business itself as affirmative or positive duties.77
In the framework of the CON model, the inside-out and the outside-
in dimensions work in tandem. Translating the same approach to
CSR into practice, Porter and Kramer have recently argued that
a CSR company must integrate a social perspective into the core
frameworks it already uses to guide its business strategy.78
The economic circle As we have seen, both the CSR pyramid and
the seven-category IC model adopt a narrow definition of economic
responsibility that focuses on the fundamental call on business
to be a profit-making enterprise. In the CON framework the scope
of economic responsibility is much broader and directly oriented
toward the good of society. According to the CED statement, the
principal economic responsibility of the corporation in CSR terms is
“to serve constructively the needs of society—to the satisfaction of
society.”79 Economic responsibility, in this view, is not simply about
wealth creation; it is about generating wealth that improves the
nation’s standard of living, supplying the needs and wants of people
for goods and services, and selling them at fair prices, providing jobs
and decent wages to the work force, expanding career opportunities
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AVIVA GEVA 25
The ethical circle The ethical domain in both the CSR pyramid
and the IC model refers to those standards and norms of business
behavior that are expected by stakeholders and society at large even
though they are not codified into law. As argued above, this negative
definition creates an artificial separation between intimately related
domains of responsibility, and identifies ethical responsibility with
responsiveness to external expectations and social conventions,
regardless of the motivation for responding. In contrast, the CON
model maintains that ethical issues are an integral part of every
business activity. Ethical responsibility cannot be performed in a
detached way that conforms to external constraints without value-
judgments. In line with Wood’s argument, socially responsible firms
are guided by their inner sense of commitment, and thus “need not
choose between the demands of economics and the demands of
ethics; nor is ethics something that is tacked onto economics, as in
the phrase ‘economics and ethics.’ Economics is ethics, though ethics
is more than economics.”88
Rather than expedient conformity, the CON model defines ethical
responsibility in terms of self-governance based on internal
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AVIVA GEVA 27
Research Implications
Managerial Implications
In the same vein, Jensen has argued that without the clarity of
mission provided by a single criterion, corporate executives facing
multiple objectives will experience managerial confusion, conflict,
and inefficiency.102 The CON model solves the problems that arise
from the multiple objectives that accompany the other two models by
giving managers wishing to be socially responsible a single criterion
by which to choose among alternative courses of action: the
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AVIVA GEVA 33
CONCLUSION
This paper has sought to add clarity to CSR theory and research by
comparing and contrasting the underlying assumptions, the con-
ceptual structures, the methodological tools, and the managerial
implications of three basic CSR models—the pyramid, the inter-
secting circles, and the concentric circles. The four-part CSR pyramid
dovetails well with the current trend among corporate manage-
ments towards growing acceptance of a friendship model of the
relationship between the basic economic role of the firm and its
extended social obligations. The pyramid’s unique combination of
simultaneity and hierarchy of importance attempts to reconcile the
changing social expectations of businesses with the traditional
emphasis on profit making, the ideal CSR behavior with the pragmatic
considerations of CSR management. Unfortunately, the supposed
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34 BUSINESS AND SOCIETY REVIEW
NOTES