English

IPCam 350TR
Pan/Tilt Infared LED

User’s Manual
Version 1.0
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Table of Contents

Before You Use This Product.............................................................................................. 3

Package Contents............................................................................................................... 4
Connection .......................................................................................................................... 4
Hardware Installation .......................................................................................................... 6
Software installation............................................................................................................ 8
PTCam IP Finder ........................................................................................................ 8
16-CH Recording Software....................................................................................... 10
Install the Camera behind a NAT Router...........................................................................11
Initial Access to the Network Camera............................................................................... 13
Web Configuration ............................................................................................................ 18
Main Screen with Camera View ............................................................................... 18
Definitions in Configuration............................................................................................... 21
System ...................................................................................................................... 21
Security ..................................................................................................................... 23
Network ..................................................................................................................... 24
DDNS ........................................................................................................................ 26
Stream....................................................................................................................... 27
Video ......................................................................................................................... 28
Audio ......................................................................................................................... 30
Camera control ......................................................................................................... 31
Email and FTP .......................................................................................................... 33
Motion Detection ....................................................................................................... 35
Application................................................................................................................. 36
Samba ....................................................................................................................... 38
IP notification............................................................................................................. 39
System log ................................................................................................................ 40
Status ........................................................................................................................ 41
Maintenance.............................................................................................................. 42
Appendix ........................................................................................................................... 43
Trouble shooting ....................................................................................................... 43
Technical specifications ............................................................................................ 45

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Symbol for Separate Collection in European Countries

This symbol indicates that this product is to be collected separately.

The following apply only to users in European countries:

z This product is designated for separate collection at an appropriate
collection point. Do not dispose of as household waste.
z For more information, contact the retailer or the local authorities in charge
of waste management.

Before You Use This Product

Certain regulations in your country may prohibit the use of surveillance devices. The Network
Camera is not only a high-performance web-ready camera but also can be part of a flexible
surveillance system. It is the user’s responsibility to ensure that the operation of this device is
legal before installing this unit for its intended use.

It is important to first verify that all contents received are complete according to the list in the
"Package Contents" chapter. Take notice of the warnings in “Quick installation guide” before the
Network Camera is installed, then carefully read and follow the instructions in the “Installation”
chapter to avoid damages due to faulty assembly and installation. This also ensures the product
is used properly as intended.

The Network Camera is accessible via the LAN or Internet connection. Connect your Network
Camera directly to a computer network or DSL modem, and with a standard Web browser you get
instant, on demand video streams. Within minutes you can set up the Network Camera to capture
a video sequence to a PC. Live video image can be uploaded to a website for the world to see or
made available only to select users on the network.
The Network Camera is a network device and its use should be straightforward for those who
have basic network knowledge.

The Network Camera is designed for various applications including video sharing, general
security/surveillance, etc. The “How to Use” chapter suggests ways to best utilize the Network
Camera and ensure proper operations.

Minimum System Requirement

Network Environment
LAN 10/100M Ethernet
Monitoring System Recommended for Internet Explorer
System Hardware CPU: Pentium 4, 2GHz or above
Memory Size: 128 MB (256 MB or above Recommended )
VGA card resolution: 1024 x 768 or above

System Requirement for Viewer & Recorder Application

Support OS Windows 2000 , XP, Vista
System Hardware 1-4 cameras surveillance application
CPU: Pentium 4, 2GHz or above
Memory Size: 256 MB or above
VGA card resolution: 1024 x 768 or above

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Package Contents
If any of the above items are missing, contact your dealer immediately.
1. IPCam 350TR IP Camera
2. Software CD
3. Power adapter
4. Quick installation guide
5. Bracket
NOTE
Using a power supply with a different voltage than the one included with the Network Camera will
cause damage and void the warranty for this product.

Connection
1. DC Power Jack
The DC power input jack is located on the rear of Network Camera. The input power is 12VDC.
Use the standard power adapter included in package. Otherwise, an improper power adapter may
damage the unit and result in danger.

2. LAN Socket
Beside the DC power Jack, the LAN socket is an RJ-45 connector for connections to 10Base-T or
100Base-TX Fast Ethernet cabling. Use a Category 5 “straight through” cable to connect the
Network Camera to an Ethernet network switch or hub.

3. Microphone
The Network Camera has a built-in an internal microphone. This microphone is hidden in the
pinhole located on the head of camera.

4. Indicator LEDs
Red LED: It indicates power, red LED will turn on always after plug-in power.
Orange LED: It indicates audio; it will turn off if audio is set as mute.
Green LED: It indicates networking; it will blink every second after getting IP address.

After turning the power on, three of front LEDs will become lit, then the camera will do
self-rotation. During the self-rotation, red LED will be on and the network camera is in standby
mode for getting the IP address.

5. Infrared LEDs and Light sensor

There are six Infrared (IR) LEDs and a light sensor in front of the head of camera for night vision
purpose. The IR LEDs will auto or manual turn on when the camera is in a dark environment.

6. Factory Default Reset

This button is hidden in a pinhole on the base of the camera (see the image below). Refer to
Appendix A in this manual for more information.

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LAN Socket

DC power Jack

Light sensor

Infrared LEDs

Microphone

LED Indicator

Factory default
reset button

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Hardware Installation
1. Attach the Network Camera with the included stand

2. Place the Camera on the table or fix it onto ceiling or wall

Use screws to fix the Network Camera into the ceiling or a wall. You can also place the Network
Camera on the table directly.

Attach it by
screws

3. Plug a RJ-45 Ethernet cable into the Network Camera

Connect an Ethernet cable to the LAN socket located on the rear of Network Camera and attach
it to the network.

Ethernet Cable
Socket

4. Connect the external power supply to Network Camera

Connect the attached power adapter to the DC power jack of the Network Camera.
NOTE
Note: Use the power adapter, 12VDC, included in the package and connect it to a wall outlet for
AC power.

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DC Socket

Once you have installed the Network Camera properly and it’s powered on, the camera will do
self-rotation and then the red LED will turn on and green LED will flash every second. It means
that the system is booting up successfully.

When factory reset is completed, the IPCam 350TR will be set to default value. The IP address
will also return to the default setting as 192.168.0.99 when DHCP is off.

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Software installation
At the end of the hardware installation, the Administrator must place the product software CD into
the CD-ROM driver of the PC running in MS Windows. An auto-run program will pop up (if the
program is not on auto-run, go to the root directory of the software CD and click on autorun.exe.

PTCam IP Finder
When you installed your Network camera on your LAN environment, you may install “IP Finder”
to discover the Network camera’s IP address. The Administrator must place the product software
CD into the CD-ROM drive of the PC running in Microsoft Windows. An auto-run program will pop
up.
Click on “Install IP Finder” to run the “IP Finder” program.
NOTE
If the program is not on auto-run, go to the root directory of the software CD and click on
“autorun.exe”.

The PC’s IP address must correspond with the IPCam 350TR’s IP address in the same segment
for the two devices to communicate. Therefore, if your PC’s IP address does not correspond with
the IPCam 350TR’s IP address, you must modify your PC’s IP address.

The default settings are as follows: (DHCP off)

- Default IP – 192.168.0.99 (1~98)
- Subnet Mask – 255.255.255.0
- Default Gateway – 0.0.0.0

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IP Finder is used to search the IP address of Network Cameras or Video servers on a LAN.
1. To set PC’s IP address in the same segment with the IPCam 350TR’s IP address.
2. Connect IPCam 350TR to a PC, then press Search to search. Video Servers or Network
Cameras will be located by the IP Finder.

3. Press “Link” to open the Web Configuration.

4. Or you can select any one of the Network Cameras within your LAN environment, and then
click “Wizard”, you can search out its IP address and other IP parameters as follows:

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- Edit the IP address of this Network Camera.

- Edit the Subnet if necessary.
- Edit the Gateway if necessary.
- Edit the DNS if necessary.
- Click “Next”.

6. Make sure all the settings are correct and then click “Re-Start”, the Network Camera
will restart the system to validate the new setting after a few seconds.

16-CH Recording Software

The 16-CH recording Software of IPCam 350TR is from PowerView Soft. Refer to PowerView
Soft IP Surveillance Software User’s Manual in CD.

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Install the Camera behind a NAT Router

The Network Camera can be used with a router. This section explains how to view the camera
from either the Internet or from inside your LAN. If the Network Camera was installed on the LAN
with a router, then it can get a dynamic IP address from the DHCP server. However, if the
Network Camera wants to be accessed from the WAN, its IP address needs to be setup as fixed
IP, also the Virtual Server function of router needs to be setup.

Installing a Network Camera with a router on your network is an easy 3–step procedure:
(1) Assign a local IP Address to your Network Camera
(2) Access the Router with Your Web browser
(3) Open Virtual Server Ports for Your Router (Enable Remote Viewing)

1. Assign a local fixed IP address to your Network Camera

Follow the steps in the Quick Installation Guide to configure the Network Camera. The camera
will be assigned a local fixed IP Address that allows it to be recognized by the router. Manually
setup the Network Camera as fixed IP, for example, such as 192.168.0.20.

2. Access the Router with Your Web browser

The following steps generally apply to any router that you have on your network. The D-Link
DI-624 is used as an example to clarify the configuration process. Configure the initial settings of
the DI-624 by following the steps outlined in the DI-624 Quick Installation Guide.

If you have cable or DSL service, you will most likely have a dynamically assigned WAN IP
Address. ‘Dynamic’ means that your router’s WAN IP address can change from time to time
depending on your ISP. A dynamic WAN IP Address identifies your router on the public network
and allows it to access the Internet. To find out what your router’s WAN IP Address is, go to the
Status screen on your router and locate the WAN information for your router. As shown on the
following page the WAN IP Address will be listed. This will be the address that you will need to
type in your web browser to view your camera over the Internet. Be sure to uncheck the Reset IP
address at next boot button at the top of the screen after modifying the IP address. Failure to do
so will reset the IP address when you restart your computer.

Your WAN IP Address will be listed here.

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NOTE
Because a dynamic WAN IP can change from time to time depending on your ISP, you may want
to obtain a Static IP address from your ISP. A Static IP address is a fixed IP address that will not
change over time and will be more convenient for you to use to access your camera from a
remote location. If you could not get a Static IP address from your ISP, the DDNS is a solution
alternatively.

3. Open Virtual Server Ports to enable remote image viewing

The firewall security features built into the DI-624 and most routers prevent users from accessing
the video from the Network Camera over the Internet. The router connects to the Internet over a
series of numbered ports. The ports normally used by the Network Camera are blocked from
access over the Internet. Therefore, these ports need to be made accessible over the Internet.
This is accomplished using the Virtual Server function on the router. The Virtual Server ports
used by the camera must be opened through the router for remote access to your camera. Virtual
Server is accessed by clicking on the Advanced tab of the router screen.

Follow these steps to configure your router’s Virtual Server settings

(1) Click Enabled.
(2) Enter a unique name for each entry.
(3) Select Both under Protocol Type (TCP and UDP)
(4) Enter your camera’s local IP Address (e.g., 192.168.0.20, for example) in the Private IP
field.
(5) If you are using the default camera port settings, enter 80 into the Public and Private Port
section, click Apply.
(6) Scheduling should be set to Always so that the camera images can be accessed at any
time.
A check mark appearing before the entry name will indicate that the ports are enabled.

Important: Some ISPs block access to port 80. Be sure to check with your ISP so that you can
open the appropriate ports accordingly. Some ISPs block traffic on commonly used ports to
conserve bandwidth. If your ISP does not pass traffic on port 80, you will need to change the port
the camera uses from 80 to something else, such as 8080. Not all routers are the same, so refer
to your user manual for specific instructions on how to open ports.

- Enter valid ports in the Virtual Server section of your router

- Make sure to check the box on this line to enable settings
- Then the Network Camera can be access from WAN by the router’s WAN IP Address.
- By now, you have finished your entire PC configuration for the Network Camera.

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Initial Access to the Network Camera

1. For the initial access to the Network Camera in Windows, the web browser may prompt for
permission to install a new plug-in for the Network Camera. Permission request depends on
the Internet security settings of the user’s PC or notebook. If the highest security level is set,
the computer may prohibit any installation and execution attempt. This plug-in has been
registered for certificate and is used to display the video in the browser. Users may click on
to proceed. If the web browser does not allow the user to continue to install, check
the Internet security option as below steps.

Choose ToolsÆInternet OptionsÆSecurityÆCustom levelÆ

Check “Enable” or “Prompt” at Download unsigned ActiveX controls settingÆ
Click ok and then refresh the webÆClick “Install” and “Run” ActiveX controls

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2. The default Administrator’s password is blank and the Network Camera initially will not ask for
any password. The Administrator should immediately implement a new password as a matter
of prudent security practice. Once the Administrator’s password is saved, the Network Camera
will ask for the user’s name and password before each access.
3. The video will be displayed.

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NOTE
The user name for the Administrator is permanently assigned as “root”. Once the password is
changed, the browser will display an authentication window to ask for the new password. Once
the password is set, there is no provision to recover the Administrator’s password. The only
option is to restore to the original factory default settings.

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Web Configuration
Main Screen with Camera View
The main page has three parts:
1. Configuration functions
The camera can be configured using these user interfaces. Click on Configuration in the bottom
of left column to link to the configuration page.
2. Camera View
What the camera sees.
3. Pan/Tilt control buttons
These buttons provide the direction to control the pan and tilt of camera.

Configuration functions
1. Intranet Mode
You can select this button to choose better video and links quality in Intranet Mode.
2. Internet Mode
You can select this button to choose better video and links quality in Internet Mode.
3. Stream Selection
Click the down arrow to choose the quality of image (VGA 640 x 480, QVGA 320 x 240,
QQVGA 160 x 120)
4. Configuration
Note that only the administrator can access it.

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Camera view
Press the icon of the camera and enter the settings.

1. Audio
Click on this button to adjust the audio volume and latency.
2. Image
Click on this button to adjust the image brightness and contrast.
3. Digital zoom
The checkbox selection lets you open a digital zoom, and to control the window to enlarge a
specified area in the camera view.
4. Scaling Up/Down
Click on this button to select camera view zoom in/out.
5. Snapshot/Record
You can record snapshots or video in your PC by IE browser directly. The files format will be in
JPG or asf. And you also can set up Schedule recording to make schedule recordings through
an IE browser.
NOTE
You have to connect to the camera on the home page all the time while doing IE recording.
Shutting down IE or accessing to Configuration settings will stop the recording function. If you
would like to detailed recording settings or multi-channel recording, install the bundled 16CH
recording software in CD.

6. Statistics
Click on this button to show the connection type.
7. About
Click on this button to show control version.

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Pan/Tilt control buttons

1. The direction buttons

Left, Right, Up, Down, Cross Angles, and Home. Camera returns to center
when you click Home button.
2. Go to
Once the Administrator has set the present positions; you can click down
arrow to choose one position.
3. Pan Angle
Choose the angles when the camera moves left and right each time.
4. Tilt Angle
Choose the angles when the camera moves up and down each time.
5. Pan
The camera will move from right side to left side continuously when you click
the button.
6. Stop
Stop the movement of camera, such as Auto pan, Auto Pantrol, and etc., by clicking the button.
7. Patrol
The button directs the camera to patrol among the preset positions in the patrol list, which can be
modified on the “Camera control page”. The cycle of patrol is from 0 to 50.

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Definitions in Configuration
Note that only the Administrator can access the system configuration. Each category in the left
column will be explained on the following pages.

System

1. Host name
The text displays the title on the top of the main page.
2. Description
The text displays the description of the camera.
3. Turn off the LED indicator
Check this option to turn off the LED indicators. It can prevent the camera’s operation being
noticed.
4. Language Selection
Click this to select language English / Traditional Chinese of the Network Camera.

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5. Daylight saving
For summertime, it will be one hour ahead.
6. Keep current date and time
Click on this to keep the current date and time of the Network Camera. An internal real-time clock
maintains the date and time even when the power of the system is turned off.
7. Sync with computer time
Synchronize the date and time in the Network Camera according to the local computer.
8. Manual
Adjust the date and time by the Administrator.
9. Automatic
Synchronize the time according to the NTP server over the Internet whenever the Network
Camera is switched on. It fails if the assigned time-server cannot be found.
(1) NTP server: Assign the IP address or domain name of the time-server. Leaving the text box
blank connects the Network Camera to the default time-servers.
(2) Time zone: Choose a time zone from the down arrow
(3) Update interval: Select 0 ~ 23 hours update with the time on the NTP server.

Remember to click on Save to immediately validate the changes. Otherwise, the correct time will
not be synchronized.

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Security

The Network Camera is shipped without any password by default. That means everyone can
access the Network Camera including the configuration as long as the IP address is known. It is
necessary to assign a password if the Network Camera for everyone who wants to access the
camera.

1. Root password
Type a new password to enable protection. This password is used to identify the administrator.
Change the administrator’s password by typing in the new password identically in both text boxes.
The typed entries will be displayed as asterisks for security purposes. After pressing Save, the
web browser will ask the Administrator for the new password to access.
2. Add user
Type the new user's name and password, then press Add to insert the new entry. The new user
will be displayed in the user name list. There is up to 20 user accounts.
3. Manager user
Click the down arrow to choose a user’s name and press Delete to complete.

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Network
Any changes made on this page will restart the system in order to validate the changes. Make
sure every field is entered correctly before clicking on Save.

Network type
The default type is LAN. Select PPPoE if using ADSL.

1. LAN
The default status is Get IP address automatically. This could be tedious to perform software
installation whenever the Network Camera starts. Therefore, once the network is set, especially
for the IP address should be entered correctly. Select Use fixed IP address then the Network
Camera will skip installation. The Network Camera will automatically restart and operate
normally after a power outage. You can run IP installer to check the IP address assigned to the
Network Camera if the IP address is forgotten, or you can use the UPnP function provided by
the Network Camera (MS Windows XP provides UPnP function at My Network Place).

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(1) Get IP address automatically

(2) Use fixed IP address
- IP address: This is necessary for network identification.
- Subnet mask: This is used to determine if the destination is in the same subnet. The
default value is “255.255.255.0”.
- Default router: This is a gateway used to forward frames to destinations in a different
subnet. Invalid router setting will fail the transmission to destinations in different subnet.
- Primary DNS: The primary domain name server that translates hostnames into IP
addresses.
- Secondary DNS: Secondary domain name server backups the Primary DNS.
(3) Enable UPnP: Enable UPnP ability.
2. PPPoE
If using the PPPoE interface, you should fill the following settings from ISP.
(1) User name: The login name of PPPoE account
(2) Password: The password of PPPoE account
(3) Confirm password: Input password again for confirmation

HTTP
Http port: This can be typed besides the default Port 80. Once the port is changed, you must
make sure the change for the connection is successful. For instance, when the Administrator
changes the HTTP port of the Network Camera which IP address is 192.168.0.20 from 80 or
1025 to 65535, you must type in the web browser “http://192.168.0.20:8080” instead of
“http://192.168.0.20”.

Stream server
Stream port: Stream port can be typed besides the default Port 53

RTSP Streaming
The RTSP streaming currently supports video only, audio only, and audio/video. To use the audio
stream, type the url as “rtsp://61.30.125.43:554/audio”. To use the video stream, type the url as
“rtsp://61.30.125.43:554/videoN”. o use the audio/video stream, type the url as
“rtsp://61.30.125.43:554/avN”. The valid value for “N” is 2 and 3. When the stream contains audio
data, the audio codec at camera must select AMR.

RTSP Port: RTSP port can be typed besides the default Port 554.

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DDNS
Dynamic domain name service

1. Enable DDNS
This option turns on the DDNS function.
2. Provider
The provider list contains hosts that provide DDNS services. Connect to the service provider’s
website to make sure the service charges.
3. Host Name
If the User wants to use DDNS service, this field must be filled. Input the hostname that is
registered in the DDNS server.
4. User name
The Username or E-mail field is necessary for logging into the DDNS server or notify the user of a
new IP address.
NOTE
When this field is input as “User name”, the following field must be input as “Password”.

5. Password
Input the password or key to get the DDNS service.

Click on Save button to save current settings for the DDNS service.

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Stream

1. Select internet connection mode

This option turns on the Internet Mode function.
2. Stream type
The Network Camera supports two kind of video compression mode: MPEG4 or MJPEG. Choose
one of these compression modes based on requirement or application.
3. Quality
Adjust the video quality from 24kbps to 2048kbps for MPEG4 stream. For MJPEG stream, select
from lowest quality to get best quality according to their requirement.
4. Max Frame Rate
Set the desired max frame rate to match the limitation of bandwidth or other requirement.
5. Message Enable
Select information will be shown on live video.

Click on Save button to save current settings

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Video

1. Power freq.
Select 50 Hz or 60Hz power line frequency.
NOTE
The fluorescent light will flash according to the power line frequency that depends on local utility.
Change the frequency setting to eliminate uncomfortable flash image when the light source is
only fluorescent light.

2. Color
Select color or monochrome video display.
3. Video orientation
The orientation of video.
(1) Flip: Vertically rotate the video.
(2) Mirror: Horizontally rotate the video.
Check the two options if the Network Camera is installed upside down.

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4. White balance
(1) Auto: Adjust the white balance automatically.
(2) Hold: Fix the white balance.
5. Exposure
Adjust the value for best exposure time.
(1) Auto: Adjust the exposure automatically.
(2) Hold: Fix the exposure.
6. Infrared LED Control
IR led for Day and Night (Option). You can turn on/off or schedule the built-in IR led. This function
is very useful under low illumination environment.
(1) Auto: Turn on IR led automatically.
(2) Manual: Turn on/off the IR led manually.
- Turn on: Turn on led
- Turn off: Turn off led
7. Dark mode
The video quality will be improved when the camera is in low lux environment.
(1) Disable dark mode: Disable dark mode.
(2) Enable dark mode: Enable dark mode.

Click on Save button to save current settings

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Audio

1. Mute
Audio mute.
2. Mic Volume
Adjust microphone volume.
3. Audio type: Select audio codec
(1) G.726, bit rate: 16/24/32/40 Kbps
(2) AMR, bit rate: 4750/5150/5900/6700/7400/7950/10200/12000

Click on Save button to save current settings

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Camera control
On the Camera Control page, there are two main function control areas:

Camera control area

Preset function area

Camera control area

1. Pan and tilt function buttons
The “Left” button controls the camera to the left; the “Right”, “Up”, and “Down” buttons control
the camera accordingly. “UL”, ”UR”, ”LL” and “LR“ buttons control the camera to an oblique
angle. And “Home” button controls the camera to the center.
2. Pan angle
This sets the range of the horizontal movement of the camera. The larger the value setting, the
larger movement of “Left” or “Right” is performed by the camera.
3. Tilt angle
This sets the range of the vertical movement of the camera. The larger the value setting, the
larger movement of “Up” or “Down” is performed by the camera. “Patrol cycle” It is the cycle of
patrol function.
4. Auto pan speed
This defines the speed of auto panning. The larger the value setting, the faster speed will run by
the camera.
5. Auto patrol speed
This defines the speed of auto patrol. The larger the value setting, the faster speed will run by the
camera.

Preset function area

1. Current position
If you to save the current view as a preset location, enter a name to each of the current video
view on “Current position” and click on the “Add” button. The camera allows for 20 preset
locations.

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2. Preset position
This keeps a list for preset positions. Clicking on the “Delete” button will remove the current
selected position from the preset list.
3. Set as home
Click on the button will set the current aimed position as home of the Network Camera. Each time
the Network Camera reboots or finishes calibration, it will automatically aim to the defined home
position.
4. Default home
Restore home position to original default’s home by clicking on this button.
5. Dwelling time (sec)
The stop time of each preset location during auto patrol of the Network Camera.
6. Patrol selection
After the User has saved a list of preset positions, the “Preset locations” box will also keep a list
of the preset positions. And once the “Select” button is clicked, the “Selected location” box will
keep a list of the patrol stops. The “Remove” button removes the preset position from the patrol
stops. The “UP” and “DOWN” buttons adjust the order of the patrol stops. Several preset
positions can be added to the patrol stops. The camera can accept up to 25 patrol positions.

“Save” The button is valid for “Dwelling time” and “Patrol selections”. In other words, after
changing these settings, and the “Save” button is not clicked, the new setting of the camera will
not take effect.

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Email and FTP

Email
When the SMTP server supports SMTP authentication, you need to give a valid user name and
password to send an email via the server.
1. Sender email address
It is the email address of the sender.
2. Email subject
Input Suitable Email Title.
3. Email body
Input Suitable Email Content.
There are two external mail servers that can be configured: primary and secondary email server.
The network camera will use the primary server as default setting, and use the secondary server
when the primary server is unreachable.

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4. Primary & Secondary Server address

The domain name or IP address of the external email server.
(1) User name: This grants user name on the external email server.
(2) Password: This grants password on the external email server.
(3) Recipient email address: The email address of the recipients for snapshots or recording
files.

FTP
There are two external FTP server can be configured: primary and secondary FTP server. The
network camera will use the primary server as default setting, and use the secondary server
when the primary server is unreachable.
Type the FTP server name or the IP address of the FTP server to upload still images and video
files.

1. Primary & Secondary Server address

(1) The domain name or the IP address of the external FTP server. The following user settings
must be correctly configured for remote access.
(2) FTP server port: This can be typed besides the default port 21. You can change this value
from 1025 to 65535.
(3) User name: Granted user name on the external FTP server.
(4) Password: Granted password on the external FTP server.
(5) Remote folder name: Granted folder on the external FTP server. The string must conform to
that of the external FTP server. Some FTP servers cannot accept preceding slash symbol
before the path without virtual path mapping. Refer to the instructions for the external FTP
server for details. The folder privilege must be open for upload.

Click on Save button to save current settings.

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Motion Detection
A small detection window will You can enlarge the pop-up
pop-up as soon as you check window and move it to the area
Window 1~Window 4. where you want to detect.

1. Enable motion detection

You can enable or disable motion detection function.
2. Window 1 ~ Window 4
Click on this option to add a window. Up to four windows can exist simultaneously. Use the
mouse to drag the border of the window to resize or click the title bar to move.
(1) Threshold: This sets the space ratio of moving objects in the monitoring window.
(2) Power: It is the strength of the motion detection.
(3) Sensitivity: This sets the endurable difference between two sequential images.
Higher sensitivity and smaller threshold will allow easier motion detection.
NOTE
If you select Internet mode, the overall performance of the Network Camera will be degraded and
the frame rate may be reduced.
If the alarm was enabled, you can send the captured images to the pre-set E-Mail or FTP server.

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Application

1. Method
(1) Enable notification: Enable/Disable notification application.
(2) Enable snapshot: Enable/Disable snapshot application.
(3) Enable video clip: Enable/Disable video clip application.
2. Weekly schedule
“Sun”/”Mon”/”Tue”/”Wed”/”Thu”/”Fri”/“Sat” Select the days of the week to perform the
application.
3. Time
Select “Always” or input the time interval.
4. File name prefix
(1) Snapshot: The prefix name should be added on the file name of the snapshot images.
(2) Video clip: The prefix name should be added on the file name of the Video clip.

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5. Trigger
(1) Motion detection” Sends out the notification/snapshot/video while in motion detection.
(2) Delay second(s) before detecting next motion: Set the time delay before restarting to check
on the triggering condition when the current condition is triggered.

6. Sends files by
(1) Email: Selects sending files by email. The files will be attached in the email.
(2) FTP: The files will be uploaded to the external FTP server with the file name defined in the
next option. This can also be used to refresh the files stored in the external web server to
build creative homepages.
- FTP puts snapshots with date and time suffix: This option sets up the snapshot capture
date and time, which can be used to easily differentiate the snapshot file names in the
sequential operation. For instance, “prefix -20080809-060905.jpg” means the JPEG image
was captured in the year 2008, August 9th, at 6 o’clock, 9 minutes, and 5 seconds. If this
suffix is omitted, the file named “xxx.jpg” on the external FTP server will be refreshed at the
specified interval.
NOTE
Note: When the prefix is empty, a serial number will be generated continuously as “xxx”. And if a
prefix is specified, “xxx” will be fixed as prefix.)

- FTP put video clip with date and time suffix: This option sets up the video clip capture date
and time, which can be used to easily differentiate the snapshot file names in the
sequential operation. For instance, “prefix-20080809-060905.asf” means the video clip was
captured in the year 2008, August 9th, at 6 o’clock, 9 minutes, and 5 seconds. If this suffix
is omitted, the file named “xxx.asf” on the external FTP server will be refreshed at the
specified interval.
NOTE
Note: When the prefix is empty, a serial number will be generated continuously as “xxx”. And if a
prefix is specified, “xxx” will be fixed as prefix)

(3) Samba network disk: The files will be uploaded to the samba network disk.

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Samba

1. Enable Samba
Enable/Disable file uploaded to the Samba network disk.
2. Samba/NAS server
The IP address of the Samba network disk.
3. Domain
The domain name of the Samba network disk.
4. User name
This granted user name on the Samba network disk.
5. Password
This granted password on the Samba network disk.
6. Save path
The files in the Samba network disk storage path.

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IP notification

1. Enable notification
Enable/Disable IP address change notification application
2. Sender email address
The email address of the sender.
3. Server address
The domain name or IP address of the external email server.
4. Email subject
It’s a unique number for each Network Camera for identification.
5. User name
The granted user name on the external email server.
6. Password
The granted password on the external email server.
7. Recipient email address
The email address of the recipients IP address change notification.

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System log
The Network camera can log system messages on a remote server. The protocol is compliant to
RFC 3164. If you have an external Linux server with syslogd service, use “-r” option to turn on the
facility for receiving the log from remote machine. Or you can use some software on Windows
that is compliant to RFC 3164.
Check “Enable remote log” and input the “IP address” and “port” number of the log server to
enable the remote log facility.
In the “Current log”, it displays the current system log file. The content of the log provides useful
information about configuration and connection after system boot- up.

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Status
You can find a lot of information about the system such as MAC address, IP address, firmware
version, and so on. You can also get the number of the current viewer of the Network Camera
here.

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Maintenance

1. Reboot system
The “Reboot” button will reboot the Network Camera. It’s useful if the Network Camera has a
problem.
2. Factory default
Click on Factory default button on the configuration page to restore the factory default settings.
Any changes made so far will be lost and the system will be reset to the initial factory settings.
The system will restart and require the installer program to set up the network again.
3. Calibrate
Recalibrate the home position to the default center to recover the tolerance caused by some
external forces. Note that there is no confirming message box after clicking on the “Calibrate”
button, the Network Camera will calibrate immediately.
4. Upgrade firmware
Select the firmware file and click upgrade button. Be aware that you should not turn off the power
during updating the firmware and wait for the finish message.

NOTE
1. Warning: The upgrade firmware procedure cannot be interrupted. If the power and/or network
connection are broken during the procedure, it might possibly cause serious damage to the
Network Camera.
2. When updating the firmware, wait for 90~180 seconds, and then you can connect to the
Network Camera again. The system will restart and require the installer program to set up the
network again.

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Appendix
Trouble shooting
Q1: Status led does not light up.
A1: First, make sure that「Configuration>System>Turn off the LED indicator」is disabled. If it is,
check the item, and the led should light up. Second, if the red led does not light, check that the
power adapter in the package is plugged in correctly. Third, if the orange led does not light, make
sure if the microphone is mute. And last, if the green led does not light, check that the category 5
UTP cable is plugged in correctly.
If the problem is still not solved, contact your dealer for further help.

Q2: What kind of Ethernet cable is used by network camera?

A2: The network Camera uses a Category 5 UTP cable allowing 10 and/or 100 Base-T
networking.

Q3: The Network Camera will be installed and work if a firewall exists on the network?
A3: If the network camera is behind NAT, you must make sure http port(80)/video stream
port(53)/audio stream port(5001)/rtsp port(554) is port mapping with NAT.
NOTE
The firewall software of the PC may block the transfer of the network camera. Remove or stop
this software.

Q4: What is the default name and password of administrator?

A4: The name is “root” and password is blank.

Q5: How can I find the network camera in the local area network?
A5: By using the PTCam Finder program or using UPnP to find it.

Q6: PTCam Finder program cannot find the Network Camera in the local area network the
first time?
A6: Make sure the subnet of the network camera is same as your PC. If the local area network
supports DHCP, the camera is “Get IP address automatically” in the “Network” page default. If the
local area network does not support DHCP, change your PC IP address to “192.168.0.xxx”.

Q7: What is the maximum number of users access Network Camera simultaneously?
A7: The maximum number of users is 10 for one video stream. At normal, there are three streams
from the network camera (VGA/QVGA/QQVGA).

Q8: How can I restore the network camera to default value?

A8: Use a paper clip to press on the inside button until the led is flashing. After three cycles of
flashing, the network camera begins to restore the default value. You can also press the button
“Factory” in “Maintenance” page to restore the default value.

Factory default
reset button

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Q9: I cannot play the recorded video file.

A9: Install the audio codec in the CD, and use the Windows Media Player 10 or later to play the
*.asf file recorded by the network camera.

Q10: Infrared led does not light up?

A10: Check「Configuration>Video>Infrared LED Control」is Auto or Manual (Turn on).

Q11: The network camera cannot focus accurately.

A11:
1. The lens is dirty or dust is attached. Clean the lens with a lens cleaner. And then adjust the
camera focus manually.
2. The image may be out of focus. If the object is too near, move the object away from the
Network Camera.

Q12: The cover of network camera is warm. Is it normal?

A12: The Network camera is a precision device. The internal material has an operational
temperature, and it is normal if you touch the cover and it feels warm. It is recommended to put
the network camera in a ventilated area, and not put it on any other device.

Q13: The process of upgrade firmware aborts.

A14: Contact your dealer for further help.

Q14: Cannot access the login page and other web pages of Network Camera from Internet
Explorer
A15:
1. May be due to the network cable. Try connecting your network cable and configuration again.
Test the network interface by connecting a local computer to the Network Camera via a
crossover cable.
2. Make sure the Internet connection and setting is ok.
3. Make sure enter the IP address of Internet Explorer is correct. If the Network Camera has a
dynamic address, it may have changed since you last checked it.
4. Network congestion may prevent the web page from appearing quickly. Wait for a while. The
IP address and Subnet Mask of the PC and Network Camera must be in the same class of
the private IP address on the LAN.
5. Make sure the http port used by the Network Camera, default=80, is forward to the Network
Camera’s private IP address.
6. The port number assigned in your Network Camera might not be available via Internet. Check
your ISP for available port.
7. The proxy server may prevent you from connecting directly to the Network Camera, set up
not to use the proxy server.
8. Confirm that Default Gateway address is correct.
9. The router needs Port Forwarding feature. Refer to your router's manual for details.
10. Packet Filtering of the router may prohibit access from an external network. Refer to your
router's manual for details.
11. Access Network Camera from the Internet with the global IP address of the router and port
number of Network Camera.
12. Some routers reject the global IP address to access the Network Camera on the same LAN.
Access with the private IP address and correct port number of the Network Camera.
13. When you use DDNS, you need to set Default Gateway and DNS server address.
14. If it’s not working after above procedure, reset the Network Camera to default setting and
install it again.
15. Maybe the IP Address of the Network Camera is already being used by another device or
computer.
16. If the problem is not solved, the Network Camera might be faulty. Contact your dealer for
further help.

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Q15: The ftp output is only 320 x 240. Can it be changed?

A15: No, it's to minimize the video clip size.

Technical specifications

System Video
RAM: 64MB SDRAM 1/6” CMOS VGA Sensor
ROM: 8MB Flash ROM Video Resolution: 640x480, 320x240, 160x120
Frame Rate: Up to 30fps

Networking Lens
10/100 Mbps Ethernet, RJ-45 Manual Focus
Protocol: TCP/IP, HTTP, SMTP, FTP, DDNS, F no.: F2.0
PnP, Telnet, NTP, PPPoE, DNS, DHCP and Focal length: f=4.0mm
RTSP View angle: 62 degree
Focus: 25cm ~ infinity

Algorithm supported Image setting

MPEG4/MJPEG dual codec for streaming video Color: Color, B&W
JPEG for still image White Balance: Automatic
Exposure: Automatic
Brightness: Manual
Contrast: Manual
Infrared Led Audio
Auto/manul mode AMR/G.726
Daylight sensor, angle +/-65, wave length Omni-directional Microphone
400~700nm Frequency: 50 – 20000Hz
Spectral band width 42nm, Peak emission S/N ratio: more than 55dB
wavelength 850nm
Pan/Tilt angle Power
Support multi - direction movement Input: 10-240VAC, 50/60Hz, 0.7A
Pan : Range 355 degree, Tilt : Range 135 Output: 12VDC, 1.5A
degree Consumption: Max 7 W

EMI & Safety Dimension

CE, FCC 105 x 105 x 110 (mm)

Operating Environment Weight

Temperature : 0 - 40℃ NET. 355g
Humidity : 85% RH

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