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    BARRÓN PERALTA FERNANDO
    This document provides an overview of a Six Sigma course that covers the Define and Measure phases of the DMAIC process improvement cycle. It defines key Six Sigma terms like sigma capability, defects per million opportunities, process yield, and parts per million. The document explains that Six Sigma focuses on satisfying customer needs, uses data-driven decision making, and aims for near perfect process performance. It also outlines the main goals and steps of the Define and Measure phases, including understanding customer expectations, mapping processes, measuring critical to quality parameters, and establishing process capability.

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    Cursos 2

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    BARRÓN PERALTA FERNANDO
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    This document provides an overview of a Six Sigma course that covers the Define and Measure phases of the DMAIC process improvement cycle. It defines key Six Sigma terms like sigma capability, defects per million opportunities, process yield, and parts per million. The document explains that Six Sigma focuses on satisfying customer needs, uses data-driven decision making, and aims for near perfect process performance. It also outlines the main goals and steps of the Define and Measure phases, including understanding customer expectations, mapping processes, measuring critical to quality parameters, and establishing process capability.

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    This document provides an overview of a Six Sigma course that covers the Define and Measure phases of the DMAIC process improvement cycle. It defines key Six Sigma terms like sigma capability, defects per million opportunities, process yield, and parts per million. The document explains that Six Sigma focuses on satisfying customer needs, uses data-driven decision making, and aims for near perfect process performance. It also outlines the main goals and steps of the Define and Measure phases, including understanding customer expectations, mapping processes, measuring critical to quality parameters, and establishing process capability.

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    6 views8 pages

    Cursos 2

    Uploaded by

    BARRÓN PERALTA FERNANDO
    This document provides an overview of a Six Sigma course that covers the Define and Measure phases of the DMAIC process improvement cycle. It defines key Six Sigma terms like sigma capability, defects per million opportunities, process yield, and parts per million. The document explains that Six Sigma focuses on satisfying customer needs, uses data-driven decision making, and aims for near perfect process performance. It also outlines the main goals and steps of the Define and Measure phases, including understanding customer expectations, mapping processes, measuring critical to quality parameters, and establishing process capability.

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    QPLS1x Six-Sigma: Define and Measure by Technische Universität München (TUMx)


    edX

    Audit

    Course 1: Up to the level of green belt


    Understand the background and meaning of the six sigma methodology and the role pf
    The DMAIC process improvement cycle.
    Translate customer expectations unto critical to quality parameters.
    Identify influencing parameters using process mapping
    Calculate proccess yield and proccess capability

    Term “sigma” is used to designate a distribution or spread about the average of any process or
    procedure.

    For a process the sigma capability is a metric that indicates how well process is performing.

    The higher the sigma capability, the better the process, sigma capability measures the capability of
    the process to produce defect-free outputs.

    Main 6 themes of six sigma:


    1. Focus on the costumer. - satisfies customers needs.
    2. Data and fact-driven management. - taking measurements, no room for decisions on feelings.
    3. Process focus. - analyze it fully to control and improve it.
    4. Proactive management - setting ambitious goals and clear priorities. Top management
    support. Prevent problems from occurring.
    5. Boundary-less collaboration. - Common goals (customer satisfaction) team supporting one
    another
    6. Drive for perfection (with tolerance for failure) - < 3.4 defects per million of opportunities.

    DMAIC process improvement cycle


    Define
    – Customer expectations
    – Project goal
    – Project team
    – Milestones, budget
    – Basic process flow

    Measure
    – process mapping
    – Sampling plan design
    – Measure CTQ parameters - establish process capability

    Analyze
    – Causal hypotheses
    – Key influencing factors for Critical-To-Quality parameters
    – Prioritization of improvement projects

    Improve
    – establish a hypothesis to be tested
    – Analyze the data for the new process to show that the implemented changes result in an
    improved process and quantify this improvement

    Control
    – Statistical process control
    – Control charts

    Six sigma roadmap - as a problem solving strategy

    Y(CTQ) = f (all possible X-Influencers)


    Y = output or Critical to Quality parameters of the customers values.
    X = parameters that affect or influence the Ys.

    The object is to move from the left side to the right side of the equation.

    Doe- design of experiment.

    Example:
    Defect: occurs during any process step when the outcome of the process is not the expected
    (specified in advanced)

    Process yield
    How are the levels of defects measured?
    p = # of defective units produced at a process step / total number of produce units going into the
    process step
    Also known as fraction defective - defect rate - failure rate
    If you turn it into a percentage = percentage defective

    Yield = # good units produced at a process step / # total units going into the process step
    = 1-p

    If you have more than one process ( or part ) to make your product where

    n: number of process Steps (or parts)


    1-p: yield at each process step (all steps or parts have same yield)

    Process yield = (1-p)^n


    Process yield = also known as “first pass yield”, “ first time yield” or “ roll throughput yield”

    For different yields at each process steps, you have to multiply the yields for each step together:
    A: yield at step 1 B: yield at step 2 C: yield at step 3 ….

    Process yield = (a)(b)(c)


    Parts per million: ppm

    For a 99.99966% yield at each step what is the ppm?


    Yield= 1-p
    0.9999966=1-p
    p=1-0.9999966
    p= 0.0000034
    ppm= 0.0000034*1,000,000
    ppm=3.4

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