Universiti Kual A Lumpur Royal College of Medicine Perak
Universiti Kual A Lumpur Royal College of Medicine Perak
Universiti Kual A Lumpur Royal College of Medicine Perak
BACHELOR OF PHARMACY
DAIJOUBU STATIONERY
PREPARED FOR:
PREPARED BY:
SUBMISSION DATE:
1
ACKNOWLEDGEMENT
Alhamdulillah and gratitude to the Almighty for giving us the strength and patience to
complete this assignment. Without His permission, we could not finish this ass ignment on
time.
Upon finishing this assignment, we highly indebted to our lecturer, Mdm . Nuruliza
Binti Raslan for her guidance and patience in teaching us this course. Without her guidance
and persistent help this assignment would have not been possible to be finished.
On top of that, we would like to thank our friends for countless support and help in
giving such an innovative ideas and continuously conveyed a spirit of adventure in regard to
research and excitement so that this assignment can be completed.
Lastly, special big thanks to our family members and people who had involved
directly or indirectly in assisting us to complete this assignment. They had contribute greatly
in giving us financial and moral supports. Thank you so much.
2
TABLE OF CONTENTS
LETTER OF SUBMISSION
ACKNOWLEDGEMENT
EXECUTIVE SUMMARY
TABLE OF CONTENTS
1 INTRODUCTION
1.1 Name of Business
1.2 Nature of Business
1.3 Industry Profile
1.4 Factors in Selecting the Proposed Business
1.5 Future Prospects of the Business
2 PURPOSE
2.1 Evaluating the project viability and growth potential
2.2 Applying loans or financing facilities from the relevant financial
institution
2.3 Act as guideline for the management of the proposed business
2.4 Allocating business resources effectively
3 BUSINESS BACKGROUND
3.1 Vision and Mission
3.2 Logo and Motto
4 BACKGROUND OF PARTNERSHIPS
5 LOCATION OF BUSINESS
6 MARKETING PLAN
7 OPERATIONAL PLAN
8 ADMINSTRATION PLAN
9 FINANCIAL PLAN
APPENDICES
PARTNERSHIP AGREEMENT
3
EXECUTIVE SUMMARY
One of the most visited places by students, especially university students and school
students is a stationery shop. This is a place where their must have items are available such
For our business in plan, Daijoubu Stationery Sdn. Bhd., we are a stationery shop that
not only provides stationery equipments mostly used by students but also a printing service
for printing notes, assignments or paper projects. Some of the highlighted stationeries we
will be selling are drawing storage tube, liner pens, tracing papers and more. Mentioned
This is a partnership business which led by Fatin Nazira binti Mohd Nadzri as a General
Manaher, Ameer Hakeem bin Ahmad Nor as Administration Manager, Nik Fatin Zulaikha
binti Mohd Fauzhi as Marketing Mangaer, Nurul Aiman binti Ehsan as Operating Mangager
and Nur Ainina Hani binti Ghazali as Financial Manager. The people who will be looking into
this business plan are Bank and Financial Institution, investor, entrepreneur and Manual and
Guide Line. This business plan is prepared by Daijoubu Stationery with the purposes of to
obtain a loan term from any bank institution, as a guideline in managing business, to provide
an opportunity for entrepreneurs to acces the proposed business project and to study and
4
1. Introduction
Nowadays, providing stationeries and printing service can be seen as one of the profit
business especially in an area with university students. Due to that, we decided to establish
a stationery and printing service company in an area packed with university students
because of the high demand from the students. Besides that, the company does not require
to make any difficult task to run it. Theoretically, this business is convenient.
5
1.4.3. Easy to manage
Printing service and stationery store is a part of students life, we, as ex-students
have the skills to run the machines and handling all the products, so it is a
benefit to us.
Business plan is very crucial as it will show all the details and particulars about the
business that we would like to develop. The business plan consists of background of the
company, administrative, marketing, operational as well as financial plan. There are a few
purposes of preparing the business plan as follows.
2.2. To apply for loans or financing facilities from the relevant financial institution.
Daijoubu Stationery has asked from Maybank for a loan up to RM 50,000 to finance
and aid our business. We would like to convince the investors and banker in order to
raise capital and obtain support for the business and also to show the stability of our
company. We need investors to raise fund for the purpose of company
management. The loan has an important role to play in the success of our business
enterprise, so the presentation of this business plan is vital to gain the confidence
and interest of the banker.
3. Business Background
Table 3.1 Business Background
Name of the Business Daijoubu Stationery
Business Address No 14 JalanRaja Mahadi,31400
Ipoh,Perak
Correspondence Address No 14 JalanRaja Mahadi,31400
Ipoh,Perak
Website DaijoubuStationery.shops.my
E- mail [email protected]
Telephone Number 05-2345678
Fax Number 05-1234567
Form of Business Partnership
Main Activity Services and products
Date of Commencement 01 January 2019
Date of Registration 01 December 2018
Registration Number SSM45239
Name of Bank Malayan Banking Berhad
Bank Account Number 154298765085
7
3.1.2. Mission
To provide the best service and basic stationery to customers. This is aimed by
providing the accurate and most needed stationeries needed by the university
students. Especially students that are taking architecture courses. They will be
needing specific stationeries completing their assignments. Also, the printing
service will also be an addition to help these students in their daily classes
activites.
Paperclip: Finding a paperclip is a sign that things are due to get better sooner than you
are expecting them to. This also will ease the organization you have created. Most of all,
stability is coming . It is also indicates that you need to get going as soon as possible if
you have not already on a project you may have delayed or procrastinated for quite
some time. Use your own innate wisdom to do things the way you wish to do them. Not
in a way that is predetermined by the beliefs of others. Only the person who believes is
obligated to live in such a doubt, or fear or even belief.
Dark grey: Denotes strength, elegance and authority. Dark grey also associated with
meanings of industrial, sleek, high-tech, and modern, as well as ornate, glamourous,
graceful, sophisticated.
3.2.2. Motto
All is ‘daijoubu’. Daijoubu comes from the Japanese word which simply means
‘fine’. We are hoping that our company will do well in anything that we are
doing. This also means that our services and products are in high quality for
customers’ satisfaction. We endeavor what the customers need the most and
serve them with the best services so that they can give positive feedback for us
to rely on in order to advance the quality of our company in the future. The
8
motto also applies to our workers. In handling their own daily life outside of
work, problems and challenges may occur. With this simple motto, in hope to
help them cope with troubles ahead, they can get through it with ease.
9
4. Background of Partnership
4.1 General Manager
10
4.2 Administration Manager
11
4.3 Marketing Manager
12
4.4 Operation Manager
13
4.5 Financial Manager
4.
14
5. Location of Business
5.2. Building
Our store will be a double storey building which we will rent for RM2500 per
month. The size of the shop is 20 feet width with 70 feet length. The space is wide
enough to fit all the equipments needed to be fill in the store. There will be some
15
wiring needed to do as we are going to fill up the store with electronic equipments
which require single plug for each of the equipments.
There are already some basic amenities which are ready to be use in and
around the store. Water supply is stable in the area and the building has its own
water tank which is connected to the city’s water supply so there will be no worries in
water shortage.
16
MARKETING PLAN
17
6.1 Marketing Objectives
Product Description
Features Available in online services where customers can
place order for delivery services.
Trendy and high quality stationary from Japan
which were designed and crafted along with the
advance of art.
One stop truck 2 times in a month will be
conducted at nearest schools and universities.
Materials Paper of various sizes (A4, A3, A2, A1, B5) for
photocopy machine ink.
Introduction to digital printing which provides
economical short and fast tunaround.
Benefits Help students and teachers in completing their
daily tasks.
18
Table 6.2.2 Product and Service ilustration
19
6.3 Target market
20
6.4 Market size
6.4.1 Population table
Target Total Target Price/unit Total (RM)
market population customers (RM)
University 1800 950 38.00 36,100.00
Students
Lecturers 150 50 50.00 2,500.00
Teachers 100 30 50.00 1,500.00
School 500 250 20.00 5,000.00
students
TOTAL 45,100.00
Note:
Customer will spend average RM45 per month to buy stationery and printing
service.
6.5 Competitors
21
Variety of products and Non-strategic business
services location
22
3 53,500.00
4 48,000.00
5 50,000.00
6 51,000.00
7 48,500.00
8 49,600.00
9 48,700.00
10 51,200.00
11 52,000.00
12 54,500.00
Year 1 613,120.00
Year 2 674,432.00
Year 3 775,596.80
6.8.1 Product
‘Daijoubu Stationary’ promises to fulfill customers’ satisfaction by maintaining
consistency of high quality of products. We buy ‘super high capacity with ink tank
system’ printers so that it will print out more 4500 sheets per one bottle. Thus, it should
be no problem for customers on how much sheets they want to print it out. Our
company also provides service that can print out drawing paper for architecture’s
students. In order to become succesful company, we ask customers feedback every
month to give their review regarding to our services.
6.8.2 Price
Price is the value exchanged between the seller and the buyer in order for the buyer
to posses, use or experience the product or service offered. Most often, price is in the
form of monetary value paid by the buyer to obtain the product or service.
23
Our company provided reasonable prices with high quality of services and stationaries
to fulfill customers’ satisfaction. 1 sheet of paper per printing for black & white is RM
0.10 and for colours is RM 0.90. However, if the sheets exceed to 50, we will count
50% from the original prices. It means that 1 sheet of paper per printing for black &
white and colours cost RM 0.05 and RM 0.50.
6.8.3 Place
‘Daijoubu Stationary’ is located at Jalan Raja Mahadi,Ipoh, Perak because there are
school and college areas in front of our company. As they are our targets, we can
provide their needs towards stationary products and printing services.
6.8.4 Promotion
Promotion is one of inisiative to attract customers to use our services instead of
consume others companies services. Promotion is supplement for our company to
achieve marketing objectives. Hence, we have choose few platforms to promote our
company.
i. Social media
In this era of technology, social media is one way to advertise our company as we
created our official facebook and instagram. It is an indication to reach target market
due to world nowdays.
ii. Business card
We stated our information regarding to our company details such as duration of
services, phone numbers, and location so that it can promote our company as well as
they know more about us.
iii. Sales Promotion
A short term of incentive way is organized to purchasing power of target customers.
We decided to make a delivery services to the customers three days a week.
Customers just stated their details in our official email or social media and tell us their
desires. Using this way, it can save their time as students have a lot of assigments to
be completed.
24
MARKETING MANAGER
Marketing Manager 1
Distribution Personnel 1
Promotion Personnel 1
TOTAL 3
25
6.12 SCHEDULE OF REMUNERATION
26
Item Fixed Assets Monthly Other
Expenses Expenses
(RM) (RM)
Fixed Asset
Signboard 800
Working capital
Salary, EPF, SOCSO 5737.50
Sales promotion 300
Advertising 400
Other Expenses
Business cards 70
Others
Grand Opening 500
27
OPERATIONAL PLAN
28
Symbol Type of acticity Description
transform or give
input
place to another
because in process
storage area or
warehouse
29
30
7.1.3 Activity Chart
31
7.2 Operations Layout
7.2.1 Layout based on the product
For the operation layout, the customer will first enter from the main
entrance. Then, they will be serve base on their needs at the moment. For
customers who looks for books and stationery stuffs, the customer can go
to the right side of the store when they enter. As for customer who seeks
for printing and photocopy service, the customer can go to the left side of
the store. The staffs will guide the customer upon using the computer and
photocopy machine. After they are done, the customer can go to the
counter at the end of the store to make payment.
33
Pens
8 Kokuyo 25 box 1.25 26.25 8.00 210.00
Kado-
Keshi
Eraser
9 Kokuyo 50 boxes 2.50 52.50 60.00 3,150
Campus
Smart Ring
Binder
Notebook
10 8900 50 carton 2.50 52.50 21.00 1,102.50
Tombow
Pencils
TOTAL 8,267.66
7.4.2 Suppliers
Material Supplier
Papers Kiat Loong Stationary Supplier
128, Jalan Petaling, City Centre, 50000
Kuala Lumpur, Wilayah Perseketuan Kuala
Lumpur.
Stationaries GTM Art & Stationary Supplier
5, Jalan Kuchai Maju 1, Kuchai
Entrepeneurs Park, 58200 Kuala Lumpur,
Wilayah Perseketuan Kuala Lumpur.
Machine No of machine
Photocopy machine 4
Computer 4
Laminate Machine 1
34
Binding Machine 1
35
7.5.3 Schedule of remuneration
Position No . Monthly EPF SOCSO Amount
Salary (RM) Contribution ( 1.75% )
(13%)
(RM) (RM) ( RM )
Operation Manager 1 1700 221 29.75 1950.75
Operator 1 3 1400 182 24.50 4819.50
TOTAL 6770.25
OPERATION
MANAGER
Position No of personel
I Operator Manager 1
Operator 3
36
Operator 1 Ensure the work is carry out in safety and healthy
way
Operator 2 Ensure the services and products in high quality.
Operator 3 Responsible in repairing malfunction machine and
equipment.
Ensure the machines are well operated during
business hours.
Total Operation Cost = Direct Material Cost (total raw material) + Direct Labor Cost
(total remuneration) + Overhead Cost (total operations overhead)
= RM 8,267.66 + RM 6770.25 + RM 6,300
= RM 21,337.91
37
7.11 Business and operation hours
Business hour = 14 hours per day (8.00 a.m until 10.00 p.m)
Operating hour = 16 hours per day (7.00 a.m until 11.00 p.m)
(The first shift start from 7.00 a.m to 3.00 p.m and the second shift start from 3.00
p.m to 11.00 p.m)
Working days = 6 days per week ( Monday – Saturday)
7.12 License, permits and regulations required
7.12.1 Company Registration (company registration are made from Companies
Commission of Malaysia)
7.12.2 Company and Employees Income Tax Registration (company and
employees income tax are registered at Inland Revenue Board; a
government statutory agency)
7.12.3 Employees Provident Fund (all the employees are registered and eligible
for the compulsory savings plan and retirement planning from the federal
statutory body under the Ministry of Finance)
7.12.4 Social Security Organisation (all the employees are registered and
protected as accordance with Employees' Social Security Act 1969;
required to contribute monthly according to the percentage given by
government. The workers are eligible to claim for financial aids under two
scheme; workplace accident and invalidity scheme)
7.12.5 Human Resources Development Fund (the employees are covered under
the PSMB Act 2001 in keeping up with the fast-evolving global business
landscape while meeting the company’s aspirations
7.12.6 Business Premise Licenses and Signboard Licenses (application for
business premise licenses and signboard licenses are made from the Ipoh
City Council)
7.12.7 Sales Tax License (company are registered and the sales tax license are
issued and approved by the Royal Malaysian Customs Department
38
7.13 Operations Budget
Fixed Asset
Machine and equipment 63,236.00
Working Capital
Raw material 8,267.66
Salary, EPF, SOCSO 6,770.25
Operation Overhead 6,300
Carriage Inwards 300
Other Expenses
Maintenance 1,500
Worker Uniform 150
Pre-Operations
Deposit utilities 800
Insurance & Vehicles 300
Road Tax 200
Buisness license &
registration fee 60
39
ADMINISTRATIVE PLAN
40
8.1 Organizational Chart for Administration and Finance Department
41
of each product
Administrative
1 1,600.00 208.00 28.00 1,836.00
Assistant
42
Table 8.5.2 List of Office Supplies
No Type Quantity Price/Unit Total
(RM) (RM)
Fixed Asset
Vehicle 60,000.00
Furniture and fittings 12,246.00
Working capital
Salaries 5,508.00
Utilities 1,200.00
Rental 2,500.00
Other Expenses
Office supplies 423.50
43
FINANCIAL PLAN
44
9.1 Capital Expenditure
Total
136,282
45
9.2 Pre-Operating & Working Capital Projections
Development cost
10,000
Business incorporation -
Deposit (rent, utilities, etc.) 800
Other pre-operating & incorporation costs -
Sales & Marketing Costs (monthly)
Promotions & Advertising 700
Saleries,Wages,EPF & SOCSO 5,738
Rental 2,500
46
Annual Increase in Working Capital (if any)
Year 2 5%
Year 3 5%
Tax Rates
Year 1 26%
Year 2 26%
Year 3 26%
47
9.3 Sales & Purchase Projections
Sales Projections RM
January 2019 54,120
February 2019 52,000
March 2019 53,500
April 2019 48,000
May 2019 50,000
June 2019 51,000
July 2019 48,500
August 2019 49,600
September 2019 48,700
October 2019 51,200
November 2019 52,000
December 2019 54,500
Total 2019 613,120
Total 2020 674,432
Total 2021 775,597
Sales Collections
In the month of sales 80%
One month after sales 10%
Two months after sales 10%
48
Purchase Projections RM
January 2019 8,268
February 2019 8,278
March 2019 8,500
April 2019 8,100
May 2019 8,556
June 2019 8,600
July 2019 8,000
August 2019 8,150
September 2019 8,130
October 2019 8,680
November 2019 8,280
December 2019 8,758
Total 2019 100,300
Total 2020 110,330
Total 2021 126,880
Purchase Payments
In the month of purchase 60%
One month after purchase 40%
Two months after purchase 0%
49
9.4 Project Implementation Cost
50
9.5 Sources Of Project
Own Contributions
Capital Expenditure Cost Loan Hire-Purchase
Cash Existing F. Assets
Land & Building
Office Furniture and Fittings 12,246 12,246
Vehicle 60,000 60,000
Working Capital
Sales & Marketing Costs (monthly) 6,438 6,438
General & Administrative Costs (monthly) 9,632 9,632
Operations & Technical Costs (monthly) 23,138 23,138
Pre-Operating & Incorporation Costs (one-off) 10,800 10,800
Other Expenditure (annually) 1,280 1,280
Provision for Contingencies 9,314 9,314
TOTAL 196,884 113,746 23,138 60,000
Interest rate 5%
Loan tenure (years) 10
Interest rate 5%
Tenure (years) 5
51
9.6 Loan Ammortization
Bayaran Ansuran
Tahun Baki Pokok
Pokok Faedah BayaranTahunan
- - - 60,000
1 12,000 3,000 15,000 48,000
2 12,000 3,000 15,000 36,000
3 12,000 3,000 15,000 24,000
4 12,000 3,000 15,000 12,000
5 12,000 3,000 15,000 -
52
9.8 Depriciation Of Fixed Assets
53
9.9 Pro-forma Cash Flow Statement
CASH INFLOW
113,746 113,746 0 0
Capital (Cash)
Loan 23,138 23,138 0 0
Cash Sales 43,296 41,600 42,800 38,400 40,000 40,800 38,800 39,680 38,960 40,960 41,600 43,600 490,496 539,546 620,477
Collection of Accounts Receivable 0 5,412 10,612 10,550 10,150 9,800 10,100 9,950 9,810 9,830 9,990 10,320 106,524 134,126 152,590
TOTAL CASH RECEIPT 136,884 43,296 47,012 53,412 48,950 50,150 50,600 48,900 49,630 48,770 50,790 51,590 53,920 733,904 673,671 773,068 0 0
CASH OUTFLOW
54
9.9 Pro-forma Income Statement
Less: Expenditure
Pre-Operating & Incorporation Expenditure 10,000
General & Administrative Expenditure 115,578 121,357 127,425
Sales & Marketing Expenditure 77,256 81,119 85,175
Operations & Technical Expenditure 278,740 297,692 323,610 #VALUE! #VALUE!
Other Expenditure 1,280 1,344 1,411
Interest on Hire-Purchase 3,000 3,000 3,000
Interest on Loan 1,157 1,065 968
Depreciation of Fixed Assets 27,256 27,256 27,256 #VALUE! #VALUE!
Total Expenditure 514,267 532,833 568,845
Net Income Before Tax 98,853 141,599 206,752 #VALUE! #VALUE!
Tax 0 0 0 #VALUE! #VALUE!
Net Income After Tax 98,853 141,599 206,752 #VALUE! #VALUE!
Accumulated Net Income 98,853 240,452 447,204 #VALUE! #VALUE!
Total
SUMMARY Total Sales Net Income
Expenditure
2019 613,120 514,267 98,853
2020 674,432 141,599 141,599
2021 775,597 206,752 206,752
55
9.10 Pro-forma Balance Sheet
Inventory 0 0 0
Accounts Receivable 16,100 16,861 19,390
Cash Balance 159,475 317,650 541,721
175,575 334,511 561,111
Owners' Equity
Capital 113,746 113,746 113,746
Accumulated Income 98,853 240,452 447,204 #VALUE! #VALUE!
212,599 354,198 560,950 #VALUE! #VALUE!
Long-Term Liabilities
Loan Balance 21,298 19,367 17,338
Hire-Purchase Balance 48,000 36,000 24,000 #VALUE! #VALUE!
69,298 55,367 41,338 #VALUE! #VALUE!
Current Liabilities
Accounts Payable 3,503 7,515 14,135
56
9.11 Financial Performance
LIQUIDITY
Current Ratio 50 45 40 #VALUE! #VALUE!
Quick Ratio (Acid Test) 50 45 40 #VALUE! #VALUE!
EFFICIENCY
Receivable Turnover 8 8 8 #VALUE! #VALUE!
Inventory Turnover NA NA NA NA NA
PROFITABILITY
Gross Profit Margin NA NA NA NA NA
Net Profit Margin 16.12% 21.00% 26.66% #VALUE! #VALUE!
Return on Assets 34.64% 33.95% 33.54% #VALUE! #VALUE!
Return on Equity 46.50% 39.98% 36.86% #VALUE! #VALUE!
SOLVENCY
Debt to Equity 34.24% 17.75% 9.89% #VALUE! #VALUE!
Debt to Assets 25.51% 15.08% 9.00% #VALUE! #VALUE!
Time Interest Earned 84 132 213 #VALUE! #VALUE!
57
CONCLUSION
58
CONCLUSION
With our hard work and dedication, we hope that our vision and mission for
Daijoubu Stationery could be achieved successfully in and out of Malaysia. Using our
motto, we will do our very best in becoming a very well known stationery shop by the
whole community. Aside from that, we hope that we will have more variety of product
in our shop so that we can attract more customers.
59
APPENDICES
60
PARTNERSHIP AGREEMENT
61
PARTNERSHIP AGREEMENT
The partnership agreement has been prepared on 18th November 2018 by the provision
stated in the Section 26 of Partnership Act 1961. We agreed to be one of the members in
Daijoubu Stationary as partnership of this company.
NAME STUDENT ID
FATIN NAZIRA BINTI MOHD NADZRI 2016695684
AMEER HAKEEM BIN AHMAD NOR 2016487514
NIK FATIN ZULAIKHA BINTI MOHD 2016482182
FAUZHI
NURUL AIMAN BINTI EHSAN 2016639464
NUR AININA HANI BINTI GHAZALI 2016639606
1. All the partners are entitled to share profits of the business equally and all the losses
will be contributed equally between partners. The percentage of profits and losses
sharing is 25% for each partner.
2. Interests are not payable on partner’s capital.
3. All partners have the rights in the profits made by the business according to the
percentage of capital contribution (25%).
4. All partners will bear the same percentage of capital contribution if any losses occur.
But, a person needs to bear the loss personally IF the losses are caused individually.
5. Each partner is entitled to actively participate and take part in the management of the
business operation.
6. In the nature of business, there is no change can be made without the consent of all
existing members.
7. Any decision made related to the business can be decided by the majority of the
partners. But any changes that regularly occur need to be made with consensus
from all partners.
8. New partners cannot be introduced as a partner in this business unless it was agreed
by all partners.
9. A partner may withdraw their profits after getting the consent of other partners.
10. All partners are not allowed to take more than 30 days holiday leaves in a year, but
only if it is an emergency matters, then they are allowed to take the leaves.
62
11. All business account books need to be kept at the main business premises. Partners
are allowed to check through the books only with the consent of all other partners.
Signatures:
…………………………………
(FATIN NAZIRA BINTI MOHD NADZRI)
GENERAL MANAGER
…………………………………
(AMEER HAKEEM BIN AHMAD NOOR)
ADMINISTRATIVE MANAGER
…………………………………
(NIK FATIN ZULAIKHA BINTI MOHD FAUZHI)
MARKETING MANAGER
…………………………………..
(NURUL AIMAN BINTI EHSAN)
OPERATIONAL MANAGER
……………………………………
(NUR AININA HANI BINTI GHAZALI)
FINANCIAL MANAGER
63
64