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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

EXIMWIRE VERSION-1.9

User Manual - EximWire

Last Modified 15-02-2021

Prepared By Petchimuthu

Approved By Balaji

Version V_1.9

Office 2, 1st Floor, La Place Creole Building, Rodney Bay, Gros-Islet, PO Box 838, St. Lucia, West Indies
TEL: +1 758 450 8349 Email: [email protected]
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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

Table of Contents
CHAPTER-1

1.1. INTRODUCTION ……………………………………………………………….. 3

1.2. TYPES OF ACCOUNTS ………………………………..………………….…… 3

CHAPTER-2

2.1 DETAILS OF ACCOUNT OPENING …………………………………………. 4

2.1.1 Details of Account opening in USD Personal Account ………………. 4

2.1.2. Details of Account opening in USD Corporate Account…………….. 5
2.1.3. Details of Account opening in EUR Personal Account ……………... 5
2.1.4. Details of Account opening in EUR Corporate Account ………….... 6
2.1.5. Details of Account opening in GBP Personal Account ……………....6
2.1.6. Details of Account opening in GBP Corporate Account ……….…....7
2.1.7. Details of VIRTUAL CARD Account ...……………………………....7

2.2 DETAILS OF MONTHLY FEES FOR ACCOUNT ………………………….. 8

2.3 DETAILS OF TRANSACTION………………………………………………….8

CHAPTER-3

3.1 DETAILS OF INTERNAL TRANSFER ……………………………..………... 8

3.2 DETAILS OF EXTERNAL TRANSFER (INCOMING) ………...................... 9

3.3 DETAILS OF EXTERNAL TRANSFER (OUTGOING) …………................. 10

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

1.1. INTRODUCTION OF EXIMWIRE

• Eximwire gives the new client an option to either open a corporate account or a
personal account or both in EuroExim bank. Eximwire also provides account
opening in three different currencies.

Corporate account

• A corporate account usually used by business houses, not only helps the business
house for investment purposes but can also be used for everyday banking, thereby
ensuring that the money in the account is also working when the business is running.

Personal account

• A personal account is an account opened by an individual for their personal/own

needs. It is a relative term used to differentiate them from accounts used for business
or corporate use.

1.2. TYPES OF ACCOUNTS

• The two types of user account available in Eximwire are:

1) Personal Account
2) Corporate Account

• Personal accounts can be opened in the following 3 currencies:

1) USD Personal Account

2) EUR Personal Account
3) GBP Personal Account

• Corporate accounts are classified into three types

There are:

1) USD Corporate Account

2) EUR Corporate Account
3) GBP Corporate Account

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

2.1. DETAILS OF ACCOUNT OPENING:

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.

• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

NOTE:

• In the event of any mistake, the application will be rejected and a mail will be sent to
the client stating that the application has been rejected.

• The user then needs to refill the correct information and re-submit the form.

2.1.1 Details of Account opening in USD Personal Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Personal Details
2. Citizenship Details
3. Compliance Details
4. Sign & Submit Details

• Once all the details are filled correctly then proceed to submit the form.

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.

• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

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 st
Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

2.1.2 Details of Account opening in USD Corporate Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Company Information
2. Controlling Person
3. Description of the Business
4. Anticipated Volumes
5. Compliance Details
6. Submit Form

• Once all the details are filled correctly then proceed to submit the form.

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.

• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

2.1.3. Details of Account opening in EUR Personal Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Personal Details
2. Citizenship Details
3. Compliance Details
4. Sign & Submit Details

• Once all the details are filled correctly then proceed to submit the form.

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

.
• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

2.1.4. Details of Account opening in EUR Corporate Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Company Information
2. Controlling Person
3. Description of the Business
4. Anticipated Volumes
5. Compliance Details
6. Submit Form

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.
.
• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

2.1.5. Details of Account opening in GBP Personal Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Personal Details
2. Citizenship Details
3. Compliance Details
4. Sign & Submit Details

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.
.
• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

2.1.6. Details of Account opening in GBP Corporate Account

• Press the “Open your Account Now” tab. Choose the relevant account and press the
“Apply Now” tab. It opens the user details. Fill all the details and proceed to submit.

• The following sections are mandatory,

1. Company Information
2. Controlling Person
3. Description of the Business
4. Anticipated Volumes
5. Compliance Details
6. Submit Form

• Once all the details are filled correctly then proceed to submit the form.

• The Admin verifies your details after submission of form, if the provided details are
sufficient, then the account opening is approved.
.
• Once the account is approved by the admin, the approval mail will be sent to the user
Mail ID.

2.1.7. Details of VIRTUAL CARD Account

• The menu has a “Virtual card Account” tab, On clicking the tab, one is directed to
card account.

• The default currency in the Virtual Card Account is “USD”

• If the user wants to make a payment, click on the “New Payment Request” tab and
enter the requested amount. Then proceed to submit the request.

• Once the Payment Request is submitted, the admin will approve the payment
request

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

2.2. DETAILS OF MONTHLY FEES FOR ACCOUNT

• The Monthly Fees is determined by the admin for each account at the time of
approval.

• Once the submitted form is approved by the admin, the user will receive an email
stating that the account has been approved.

• The mail mentions the amount to be remitted as “Monthly Fees”. This is also
reflected in the Eximwire dashboard.

2.3. DETAILS OF TRANSACTION

• In this section we maintain the “Transaction History”.

• The following Transaction histories are maintained:

1. Internal Transfer
2. External Transfer(Incoming)
3. External Transfer(Outgoing)

• The following formats are used to track the transaction history,

1. CSV
2. EXCEL
3. PDF

3.1. DETAILS OF INTERNAL TRANSFER

• Internal Transfer Means “Transaction between same currency accounts”.

Example:

USD Personal Account to USD Corporate Account

(or)
USD Corporate Account to USD Personal Account

• The Procedure for internal transfer is as follows:

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

• Fill the following details,

1. Account to be transferred From

2. Account to be transferred To
3. Transaction Amount

• Once all details are filled then proceed to submit the transfer request.

• The 0.5% transaction fee is applicable for the internal transfers.

3.2. DETAILS OF EXTERNAL TRANSFER (INCOMING)

• External Transfer (Incoming) Means “Transaction between other accounts to

incoming chosen account”.

• The procedure for initiating an external transfer is as follows:

• Choose the External Transfers (Incoming) Account in the “Account to be transferred

to” tab.

• Choose the options “Transaction is already initiated”. If the user chooses “yes” , fill
the following Transaction details,

1. Transaction ID
2. Transaction amount

• If the given details are correct then submit the incoming request.

• The admin verifies the requested “Transaction ID & Transaction amount”. On

verification the admin will approve the External Transaction (incoming) request.

• Once the “Incoming Request” is approved by the admin the transferred incoming
amount is credited to the selected account.

• If the user chooses the option “NO” in the “Transaction is already initiated”. The
chosen beneficiary account details are shown in this section.

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Office 2, 1 Floor, La
Place Creole Building,
POB 838, Rodney Bay,
Gros-Islet, Saint Lucia

NOTE:

• If the given External Transfer (incoming) Request details are incorrect then the
admin will reject the incoming request. Once the request is rejected the request has
to be re-initiated.

3.3. DETAILS OF EXTERNAL TRANSFER (OUTGOING)

• External Transfer (Outgoing) Means “Transferred from selected outgoing Eximwire

account to another account”.

• Choose the External Transfer (Outgoing) Account tab in the “Account to be

transferred from”.

• Fill the following “Recipient Account Details”,

1. Account Name
2. Account Number
3. Email
4. Country
5. Bank Name
6. Bank Address
7. Bank Code(Chosen code “IBAN or IFSC or SWIFT” )
8. Transferring Amount or Remittable Amount

• If the given details are correct, then proceed to submit the External Transfer
(Outgoing) Request for admin verification.

• The admin verifies the details in the External Transfer (outgoing) request. Once all
details are correct, the admin will approve the External Transfer (outgoing) request.

• On Approval of the External Transfer (Outgoing) request, the transferred amount is

debited in the selected account from External transfer (outgoing) request and the
same is credited in the transferred amount in the Recipient account.

NOTE:

• If the given External Transfer (outgoing) request details are incorrect then the admin
will reject the outgoing request. Once the request is rejected the request has to be re-
initiated.

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